Motherboard WS X299 PRO Series
E16045 Revised Edition V4 November 2019 Copyright© 2019 ASUSTeK COMPUTER INC. All Rights Reserved. No part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means, except documentation kept by the purchaser for backup purposes, without the express written permission of ASUSTeK COMPUTER INC. (“ASUS”).
Contents Safety information...................................................................................................... vii About this guide........................................................................................................ viii WS X299 PRO Series specifications summary......................................................... x Package contents......................................................................................................
Contents Chapter 3: 3.1 3.2 3.3 BIOS setup program................................................................................... 3-2 3.2.1 EZ Mode...................................................................................... 3-3 3.2.2 Advanced Mode........................................................................... 3-4 3.2.3 QFan Control (for WS X299 PRO only)....................................... 3-7 3.2.4 EZ Tuning Wizard.......................................................
Contents 3.9 Tool menu.................................................................................................. 3-23 3.9.1 ASUS EZ Flash 3 Utility............................................................. 3-23 3.9.2 Secure Erase............................................................................. 3-24 3.9.3 ASUS Overclocking Profile........................................................ 3-25 3.9.4 ASUS SPD Information..............................................................
Contents Appendix WS X299 PRO/SE block diagram (48-Lane)........................................................... A-1 WS X299 PRO/SE block diagram (44-Lane)........................................................... A-2 WS X299 PRO/SE block diagram (28-Lane)........................................................... A-3 WS X299 PRO/SE block diagram (16-Lane)........................................................... A-4 WS X299 PRO block diagram (48-Lane)...................................................
Safety information Electrical safety • To prevent electrical shock hazard, disconnect the power cable from the electrical outlet before relocating the system. • When adding or removing devices to or from the system, ensure that the power cables for the devices are unplugged before the signal cables are connected. If possible, disconnect all power cables from the existing system before you add a device.
About this guide This user guide contains the information you need when installing and configuring the motherboard. How this guide is organized This guide contains the following parts: 1. Chapter 1: Product Introduction This chapter describes the features of the motherboard and the new technology it supports. It includes description of the switches, jumpers, and connectors on the motherboard. 2.
Conventions used in this guide To ensure that you perform certain tasks properly, take note of the following symbols used throughout this manual. DANGER/WARNING: Information to prevent injury to yourself when trying to complete a task. CAUTION: Information to prevent damage to the components when trying to complete a task. IMPORTANT: Instructions that you MUST follow to complete a task. NOTE: Tips and additional information to help you complete a task.
WS X299 PRO Series specifications summary Model Name WS X299 PRO/SE WS X299 PRO LGA2066 Socket for Intel® CoreTM X-series Processors Supports 14nm CPU CPU Supports Intel® Turbo Boost Max Technology 3.0* * The Intel® Turbo Boost Max Technology 3.0 support depends on the CPU types. ** Refer to www.asus.com for Intel® CPU support list. Chipset Intel® X299 Chipset Intel® Socket 2066 Core™ X-series Processors (6 cores and above) 8 x DIMM, Max. 256GB, DDR4 4000(O.C.)/3600(O.C.
WS X299 PRO Series specifications summary Model Name WS X299 PRO/SE WS X299 PRO Supports AMD® 3-Way CrossFireX™ Technology Multi-GPU support Supports NVIDIA® 3-Way SLI™ Technology* * Actual numbers of Multi-graphic supported differs per Vendors’ Graphic cards. Please check with Vendor beforehand. Intel® X299 Chipset with RAID 0, 1, 5, 10 and Intel Rapid Storage Technology 15 support 1 x M.2_2 (Gen 3 x4) socket3, type 2242/2260/2280/22110 storage devices support (PCIe mode)* 1 x M.
WS X299 PRO Series specifications summary Model Name WS X299 PRO/SE WS X299 PRO Intel® X299 Chipset -6xU SB 3.1 Gen 1 ports (4@ rear panel, 2@ front panel) USB - 6 x USB 2.0 ports (4@ rear panel, 2@ front panel) ASMedia® USB 3.1 Gen 2 Controller - 2 x USB 3.1 Gen 2 ports @ rear panel (1 x Type-A; 1 x Type-C™) - 1 x USB 3.
WS X299 PRO Series specifications summary Model Name WS X299 PRO/SE ASUS SafeSlot and SafeSlot Core: - Short circuit damage prevention Fortified PCIe Slot preventing damages ASUS Stainless-Steel Back I/O: ASUS Overvoltage Protection: 3X corrosion-resistance for greater durability! World-class circuit-protecting power design ASUS ESD Guards ASUS Enhanced DRAM Overcurrent Protection - Enhanced ESD protection AURA Sync - Aura RGB Strip Headers - Aura Lighting Effects Synchronization with compatibl
WS X299 PRO Series specifications summary Model Name WS X299 PRO/SE WS X299 PRO MemOK! ASUS USB BIOS Flashback ASUS Quiet Thermal Solution: Onboard Button: Power/Reset - Stylish M.2 Heat-sink solution UEFI BIOS - CrashFree BIOS 3 - EZ Flash3 - EZ Tuning Wizard ASUS Special Features - ASUS UEFI BIOS EZ Mode - Multi-language BIOS AI Suite 3 MemOK! ASUS Quiet Thermal Solution: - Stylish M.2 Heat-sink solution 1 x USB BIOS Flashback Button 2 x USB 3.1 Gen 2 ports (Type-C & Type-A) 4 x USB 3.
WS X299 PRO Series specifications summary Model Name Internal I/O Connectors WS X299 PRO/SE WS X299 PRO 1 x 24-pin EATX Power connector 1 x 24-pin EATX Power connector 2 x 8-pin ATX 12V Power connectors 2 x 8-pin ATX 12V Power connectors 1 x 6-pin ATX 12V Power connector 1 x 6-pin ATX 12V Power connector 1 x EZ XMP switch 1 x EZ XMP switch 3 x System panels 1 x System panel 1 x 5-pin EXT_FAN(Extension Fan) connector 1 x 5-pin EXT_FAN(Extension Fan) connector 1 x MemOK! button 1 x MemOK! but
Package contents Check your motherboard package for the following items. Motherboard 1 x WS X299 PRO Series motherboard 6 x Serial ATA 6Gb/s cables 1 x VGA bracket cable (for WS X299 PRO/SE only) Cables 1 X USB 2.0 bracket cable 1 X Addressable cable 2 x M.
Installation tools and components Intel® LGA2066 compatible CPU Fan Intel® LGA2066 CPU SATA hard disk drive Phillips (cross) screwdriver PC chassis Power supply unit SATA optical disc drive (optional) 1 bag of screws DIMM Graphics card The tools and components in the table above are not included in the motherboard package.
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Product Introduction Product Introduction 1.1 Motherboard overview 1.1.1 Before you proceed 1 Chapter 1 Chapter 1: Take note of the following precautions before you install motherboard components or change any motherboard settings. • Unplug the power cord from the wall socket before touching any component. • Before handling components, use a grounded wrist strap or touch a safely grounded object or a metal object, such as the power supply case, to avoid damaging them due to static electricity.
1.1.2 Motherboard layout Chapter 1 Refer to 1.1.9 Internal connectors and 2.3.1 Rear I/O connection for more information about rear panel connectors and internal connectors.
Connectors/Jumpers/Buttons and switches/Slots 1. CPU, AIO pump, front, rear, pump, and extension fan connectors (4-pin CPU_FAN1-2; 4-pin AIO_PUMP; 4-pin FRNT_FAN1; 4-pin REAR_FAN1; 4-pin PUMP; 5-pin EXT_FAN) 2. DDR4 DIMM slots 3. Aura Addressable RGB header (4-pin ADD_HEADER) 4. ATX power connectors (24-pin EATXPWR; 8-pin EATX12V1; 8-pin EATX12V2; 6-pin EATX12V3) 5. LGA2066 CPU socket 6. EZ XMP switch 7. USB 3.1 Gen 1 connector (20-1 pin U31G1_12) 8. MemOK! button 9. USB 3.
1.1.3 Central Processing Unit (CPU) The motherboard comes with a surface mount LGA2066 socket designed for the Intel® CoreTM X-series Processors. Chapter 1 Ensure that you install the correct CPU designed for LGA2066 socket only. DO NOT install a CPU designed for other sockets on the LGA2066 socket. 1-4 • Ensure that all power cables are unplugged before installing the CPU. • Upon purchase of the motherboard, ensure that the PnP cap is on the socket and the socket contacts are not bent.
1.1.4 System memory Chapter 1 The motherboard comes with eight (8) DDR 4 (Double Data Rate 4) Dual Inline Memory Modules (DIMM) slots. A DDR4 module is notched differently from a DDR, DDR2 or DDR3 module. DO NOT install a DDR, DDR2 or DDR3 memory module to the DDR4 slot.
Intel® Core™ X-series Processors (4-core) Chapter 1 Memory configurations You may install 2 GB, 4 GB, 8 GB, 16 GB and 32 GB unbuffered and non‑ECC DDR4 DIMMs into the DIMM sockets. 1-6 • For Intel® Core™ X-Series Processors (4-core), you may install varying memory sizes in Channel C and Channel D. The system maps the total size of the lower-sized channel for the dual-channel configuration. Any excess memory from the higher-sized channel is then mapped for single-channel operation.
1.1.5 Expansion slots Chapter 1 Unplug the power cord before adding or removing expansion cards. Failure to do so may cause you physical injury and damage motherboard components. Slot No.
48-Lane CPUs PCIe 3.0 operating mode Chapter 1 VGA / PCIe configuration Single VGA / PCIe card x16 (single VGA recommended) Dual VGA / PCIe cards Triple VGA / PCIe cards x16 x16 PCIEX16_2 N/A x16 x16 PCIEX16_3 N/A N/A x8 PCIEX16_4 N/A N/A N/A PCIEX16_1 44-Lane CPUs PCIe 3.
28-Lane CPUs Single VGA / PCIe card x16 (single VGA recommended) Dual VGA / PCIe cards PCIEX16_2 N/A x8 PCIEX16_3 N/A N/A PCIEX16_4 N/A N/A PCIEX16_1 Chapter 1 PCIe 3.0 operating mode VGA / PCIe configuration x16 16-Lane CPUs PCIe 3.
1.1.6 Onboard buttons and switches Onboard buttons and switches allow you to fine-tune performance when working on a bare or open-case system. This is ideal for overclockers and gamers who continually change settings to enhance system performance. Chapter 1 1. Power-on button The motherboard comes with a power-on button that allows you to power up or wake up the system.
3. MemOK! button • Refer to section 1.1.8 Onboard LEDs for the exact location of the DRAM_LED. • The DRAM_LED also lights up when the DIMM is not properly installed. Turn off the system and reinstall the DIMM before using the MemOK! function. • The MemOK! button does not function under Windows® OS environment. • During the tuning process, the system loads and tests failsafe memory settings. It takes about 30 seconds for the system to test one set of failsafe settings.
4. Clear CMOS button (CLR_CMOS) Press this button to clear the BIOS setup information only when the systems hangs due to overclocking. Chapter 1 5. EZ XMP switch Enable this switch to overclock the installed DIMMs, allowing you to enhance the DIMM’s speed and performance.
1.1.7 1. Jumpers CPU Over Voltage jumper (3-pin CPU_OV) 2. Chapter 1 The CPU Over Voltage jumper allows you to set a higher CPU voltage for a flexible overclocking system, depending on the type of the installed CPU. To gain more CPU voltage setting, insert the jumper to pins 2-3. To go back to its default CPU voltage setting, insert the jumper to pins 1-2. DDR4 thermal event setting (3-pin DIMMTRIP1) These jumpers allow you to enable or disable DDR4 DIMM thermal sensing event pin.
3. VGA controller setting (3-pin VGA_SW1) This jumper allows you to enable or disable the onboard VGA controller. Set to pins 1–2 to activate the VGA feature. Chapter 1 4. IPMI SW setting (3-pin IPMI_SW1) This jumper allows you to select which protocol in the GPU sensor to function.
5. Baseboard Management Controller setting (3-pin BMC_EN1) (for WS X299 PRO/SE only) Chapter 1 This jumper allows you to enable (default) or disable on-board BMC. Ensure to set this BMC jumper to enabled to avoid system fan control and hardware monitor error.
1.1.8 1. Onboard LEDs Q LED (CPU, DRAM, VGA, BOOT) Chapter 1 Q LED checks key components (CPU, DRAM, VGA card, and booting devices) in sequence during motherboard booting process. If an error is found, the corresponding LED remains lit until the problem is solved. This user-friendly design provides an intuitive way to locate the root problem within seconds. The Q LEDs provide the most probable cause of an error code as a starting point for troubleshooting. The actual cause may vary from case to case.
3. Location LED (LOCLED2) Chapter 1 This onboard LED lights up when the Location button on the server is pressed or when triggered by a system management software. The Location LED helps visually locate and quickly identify the server in error on a server rack. 4. Q-Code LEDs The Q-Code LED design provides you with a 2-digit error code that displays the system status. • The Q-Code LEDs provide the most probable cause of an error code as a starting point for troubleshooting.
1.1.9 Internal connectors 1. Intel® Serial ATA 6 Gb/s connectors (7-pin SATA6G_12; SATA 6G_34; SATA 6G_56) Chapter 1 These connectors connect to Serial ATA 6 Gb/s hard disk drives via Serial ATA 6 Gb/s signal cables. If you installed Serial ATA hard disk drives, you can create a RAID 0, 1, 5, and 10 configuration with the Intel® Rapid Storage Technology through the onboard Intel® X299 chipset. These connectors are set to [AHCI Mode] by default.
2. Front panel audio connector (10-1 pin AAFP) Chapter 1 This connector is for a chassis-mounted front panel audio I/O module that supports HD Audio. Connect one end of the front panel audio I/O module cable to this connector. We recommend that you connect a high-definition front panel audio module to this connector to avail of the motherboard’s high-definition audio capability. 3. USB 3.1 Gen 2 front panel connector (U31G2_E3) This connector allows you to connect a USB 3.
4. USB 3.1 Gen 1 connector (20-1 pin U31G1_12) Chapter 1 These connector allows you to connect a USB 3.1 Gen 1 module for additional USB 3.1 Gen 1 front or rear panel ports. With an installed USB 3.1 Gen 1 module, you can enjoy all the benefits of USB 3.1 Gen 1 including faster data transfer speeds of up to 5 Gb/s, faster charging time for USB-chargeable devices, optimized power efficiency, and backward compatibility with USB 2.0. The USB 3.1 Gen 1 module is purchased separately.
5. USB 2.0 connector (10-1 pin USB78) Chapter 1 This connector is for USB 2.0 ports. Connect the USB module cable to this connector, then install the module to a slot opening at the back of the system chassis. This USB connector complies with USB 2.0 specification that supports up to 480 Mb/s connection speed. DO NOT connect a 1394 cable to the USB connectors.
6. TPM connector (14-1 pin TPM1) This connector supports a Trusted Platform Module (TPM) system, which securely store keys, digital certificates, passwords and data. A TPM system also helps enhance network security, protect digital identities, and ensures platform integrity. Chapter 1 The TPM module is purchased separately.
7. VGA connector (16-1 pin VGA_HDR1) (for WS X299 PRO/SE only) Chapter 1 This connector supports the VGA High Dynamic-Range interface. 8. VROC_KEY connector (4-pin VROC_HW_KEY) This connector allows you to connect a KEY module to enable CPU RAID functions with Intel® CPU RSTe. The KEY module is purchased separately.
9. CPU, AIO pump, front, rear, pump, and extension fan connectors (4-pin CPU_ FAN1-2; 4-pin AIO_PUMP; 4-pin FRNT_FAN1; 4-pin REAR_FAN1; 4-pin PUMP; 5-pin EXT_FAN) Chapter 1 Connect the fan cables to the fan connectors on the motherboard, ensuring that the black wire of each cable matches the ground pin of the connector. 1-24 • DO NOT forget to connect the fan cables to the fan connectors. Insufficient air flow inside the system may damage the motherboard components.
10. System panel connector (20-1 pin PANEL1) (for WS X299 PRO/SE only) Chapter 1 This connector supports several chassis-mounted functions. 1. Message LED (2-pin MLED) This 2-pin connector is for the message LED cable that connects to the front message LED. The message LED is controlled by the BMC to indicate an abnormal event occurrence. This connector may be disabled depending on the model.
11. System panel connector (20-3 pin PANEL2) This connector supports several chassis-mounted functions. Chapter 1 1. System power LED (2-pin or 3-1 pin PLED) The 2-pin or 3-1 pin connector is for the system power LED. Connect the chassis power LED cable to this connector. The system power LED lights up when you turn on the system power, and blinks when the system is in sleep mode. 2. Hard disk drive activity LED (2-pin HDD_LED) This 2-pin connector is for the HDD Activity LED.
12. Auxiliary panel connector (20-2 pin AUX_PANEL1) (for WS X299 PRO/SE only) Chapter 1 This connector is for additional front panel features including front panel SMB, locator LED and switch, chassis intrusion, and LAN LEDs. 1. Front panel SMB (6-1 pin FPSMB) This connector is for the front panel SMBus cable. 2. LAN activity LED (2-pin LAN1_LED, LAN2_LED) These connectors are for the Gigabit LAN activity LEDs on the front panel. 3.
13. ATX power connectors (24-pin EATXPWR; 8-pin EATX12V1; 8-pin EATX12V2; 6-pin EATX12V3) Chapter 1 These connectors are for ATX power supply plugs. The power supply plugs are designed to fit these connectors in only one orientation. Find the proper orientation and push down firmly until the connectors completely fit. Ensure to connect the 8-pin power plug, or connect both the 8-pin and 6-pin power plugs.
14. Power Supply SMBus connector (5-pin PSUSMB1) Chapter 1 This connector allows you to connect SMBus (System Management Bus) to the PSU (power supply unit) to read PSU information. Devices communicate with an SMBus host and/or other SMBus devices using the SMBus interface. This connector functions only when you enable the ASUS ASMB9. Power supply is required to meet PMBus specification and customized BMC FW may be needed. Please contact ASUS if your need further support 15.
16. VPP_I2C1 connector (10-1 pin VPP_I2C1) This connector is used for the Intel VMD function and sensor readings. Chapter 1 17. System Management Bus (SMBUS) connector (5-1 pin SMBUS1) This connector controls the system and power management-related tasks. This connector processes the messages to and from devices rather than tripping the individual control lines.
18. Thunderbolt header (5-pin TB_HEADER) Chapter 1 This connector is for the add-on Thunderbolt I/O card that supports Intel’s Thunderbolt Technology, allowing you to connect up to six Thunderbolt-enabled devices and a DisplayPort-enabled display in a daisy-chain configuration. 19. U.2 connector (U.2) This motherboard comes with a U.2 connector which supports PCIe 3.0 x4 NVM Express storage. The U.2 connector shares bandwidth with the M.2_2 socket . Adjust the BIOS settings to use U.2 devices.
20. M.2 sockets (M.2_1(Socket 3); M.2_2(Socket 3)) These sockets allow you to install M.2 SSD modules. Chapter 1 • M.2_1 socket supports PCIe 3.0 x4 and SATA mode M Key design and type 2242 / 2260 / 2280 PCIe and SATA storage devices. • M.2_2 socket supports PCIe 3.0 x4 M Key design and type 2242 / 2260 / 2280 / 22110 PCIe storage devices. • These sockets support IRST (Intel® Rapid Storage Technology). • The M.2_2 socket shares bandwidth with the U.2 connector. Adjust the BIOS settings to use U.
21. Thermal sensor connector (2-pin T_SENSOR) (for WS X299 PRO only) Chapter 1 This connector is for the thermistor cable that monitors the temperature of the devices and the critical components inside the motherboard. Connect the thermistor cable and place the sensor on the device or the motherboard’s component to detect its temperature. The thermal sensor is purchased separately.
22. Aura RGB header (4-pin RGB_HEADER) This connector is for RGB LED strips. Chapter 1 The RGB header supports 5050 RGB multi-color LED strips (12V/G/R/B), with a maximum power rating of 2A (12V), and no longer than 2 m. Before you install or remove any component, ensure that the ATX power supply is switched off or the power cord is detached from the power supply. Failure to do so may cause severe damage to the motherboard, peripherals, or components.
23. Aura Addressable RGB header (4-pin ADD_HEADER) Chapter 1 This connector is for individually addressable RGB WS2812B LED strips or WS2812B based LED strips. The addressable RGB header supports WS2812B addressable RGB LED strips (5V/Data/ Ground), with a maximum power rating of 3A (5V) and a maximum of 60 LEDs. Before you install or remove any component, ensure that the ATX power supply is switched off or the power cord is detached from the power supply.
24. MicroSD card slot (MSD1) (for WS X299 PRO/SE only) Your motherboard supports SD Memory Card v2.00 (SDHC) / v3.00 (SDXC). Chapter 1 Disconnect all power (including redundant PSUs) from the existing system before you add or remove a Memory Card, then reboot the system to access the Memory Card. Some memory cards may not be compatible with your motherboard. Ensure that you use only compatible memory cards to prevent loss of data, damage to your device, or memory card, or both.
Chapter 2: Basic Installation Basic Installation 2.1 Building your PC system 2 The diagrams in this section are for reference only. The motherboard layout may vary with models, but the installation steps are the same for all models. 2.1.1 CPU installation Chapter 2 Please note the order in opening/ closing the double latch. Follow the instructions printed on the metal sealing hatch or the illustrations shown below in this manual.
Triangle mark Triangle mark Chapter 2 2-2 Chapter 2: Basic Installation
2.1.2 CPU heatsink and fan assembly installation Apply the Thermal Interface Material to the CPU heatsink and CPU before you install the heatsink and fan, if necessary.
2.1.3 Chapter 2 2-4 Motherboard installation 1. Install the ASUS Q-Shield to the chassis rear I/O panel. 2. Place the motherboard into the chassis, ensuring that its rear I/O ports are aligned to the chassis’ rear I/O panel.
Place nine screws into the holes indicated by circles to secure the motherboard to the chassis. Chapter 2 3. DO NOT overtighten the screws! Doing so can damage the motherboard.
2.1.
ATX power connection Chapter 2 2.1.5 OR AND • DO NOT connect the 4-pin power plug only, the motherboard may overheat under heavy usage. • Ensure to connect the 8-pin power plug, or connect both the 8-pin and 4-pin power plugs.
2.1.
2.1.7 Front I/O connector To install ASUS Q-Connector To install USB 3.1 Gen 2 connector USB 3.1 Gen 2 To install USB 3.1 Gen 1 connector Chapter 2 This connector will only fit in one orientation. Push the connector until it clicks into place. To install USB 2.0 connector USB 3.1 Gen 1 USB 2.
2.1.
2.1.9 M.2 installation Chapter 2 To install M.2 type 22110 storage device to M.2_2 and/or M.2 type 2280 storage device to M.2_1 M.2_1 M.2_2 Supported M.2 type varies per motherboard.
To install M.2 type 2242/2260/2280 storage device to M.2_2 and/or M.2 type 2242/2260 storage device to M.2_1 Chapter 2 M.2_1 M.2_2 Supported M.2 type varies per motherboard.
2.1.10 ASUS fan holder installation Chapter 2 To install the ASUS fan holder and fan When using high performance settings whilst overclocking, ensure to install the fan holder for additional fan(s). • You may install 12V (1A, 12W), 40mm x 40mm fans or 50mm x 50mm fans. • Ensure to the use the bundled screws that came with your fans.
2.2 BIOS update utility USB BIOS Flashback USB BIOS Flashback allows you to easily update the BIOS without entering the existing BIOS or operating system. Simply insert a USB storage device to the USB port (the USB port hole marked in green on the I/O shield) then press the USB BIOS Flashback button for three seconds to automatically update the BIOS. To use USB BIOS Flashback: 1. Insert a USB storage device to the USB Flashback port. We recommend you to use a USB 2.
2.3 Motherboard rear and audio connections 2.3.1 Rear I/O connection 2 3 4 5 6 7 8 1. USB BIOS Flashback button 6. USB 3.1 Gen 2 Type-C™ port EC1 2. USB 2.0 ports 9-12 (bottom port supports USB BIOS Flashback) 7. USB 3.1 Gen 1 ports 56 3. USB 3.1 Gen 2 Type-A port E2 8. USB 3.1 Gen 1 ports 34 4. Intel® LAN port (LAN2)* 9. Optical S/PDIF Out port 5. Intel LAN port (LAN1)* 10.
* LAN ports LED indications Activity Link LED Speed LED Status Description Status Description Off No link Off Orange Linked Orange 100 Mbps connection Orange (Blinking) Data activity Orange (Blinking then steady) Green 10 Mbps connection ACT/LINK LED SPEED LED 1 Gbps connection Ready to wake up from S5 mode LAN port You can disable the LAN controllers in BIOS. Due to hardware design, the LAN1 port’s LEDs may continue to blink even when disabled.
2.3.
Connect to 4 Speakers Connect to 6 Speakers Chapter 2 Connect to 8 Speakers 2-18 Chapter 2: Basic Installation
2.4 Starting up for the first time 1. After making all the connections, replace the system case cover. 2. Ensure that all switches are off. 3. Connect the power cord to the power connector at the back of the system chassis. 4. Connect the power cord to a power outlet that is equipped with a surge protector. 5. Turn on the devices in the following order: a. b. External SCSI devices (starting with the last device on the chain) c.
Chapter 2 2-20 Chapter 2: Basic Installation
Chapter 3: BIOS Setup BIOS Setup 3.1 Knowing BIOS 3 The new ASUS UEFI BIOS is a Unified Extensible Interface that complies with UEFI architecture, offering a user-friendly interface that goes beyond the traditional keyboardonly BIOS controls to enable a more flexible and convenient mouse input. You can easily navigate the new UEFI BIOS with the same smoothness as your operating system. The term “BIOS” in this user manual refers to “UEFI BIOS” unless otherwise specified.
3.2 BIOS setup program Use the BIOS Setup to update the BIOS or configure its parameters. The BIOS screen include navigation keys and brief onscreen help to guide you in using the BIOS Setup program. Entering BIOS at startup To enter BIOS Setup at startup, press or during the Power-On Self Test (POST). If you do not press or , POST continues with its routines. Entering BIOS Setup after POST To enter BIOS Setup after POST: • Press ++ simultaneously.
3.2.1 EZ Mode By default, the EZ Mode screen appears when you enter the BIOS setup program. The EZ Mode provides you an overview of the basic system information, and allows you to select the display language, system performance, mode and boot device priority. To access the Advanced Mode, select Advanced Mode or press the hotkey for the advanced BIOS settings. The default screen for entering the BIOS setup program can be changed. Refer to the Setup Mode item in section Boot menu for details.
3.2.2 Advanced Mode The Advanced Mode provides advanced options for experienced end-users to configure the BIOS settings. The figure below shows an example of the Advanced Mode. Refer to the following sections for the detailed configurations. To switch from EZ Mode to Advanced Mode, click Advanced Mode(F7) or press the hotkey.
Menu bar The menu bar on top of the screen has the following main items: Main For saving the frequently-used system settings and configuration For changing the basic system configuration Ai Tweaker For changing the overclocking settings Advanced For changing the advanced system settings Monitor (for WS X299 PRO only) For displaying the system temperature, power status, and changing the fan settings Boot For changing the system boot configuration Tool For configuring options for special functions
EZ Tuning Wizard (F11) This button above the menu bar allows you to view and tweak the overclocking settings of your system. It also allows you to change the motherboard’s SATA mode from AHCI to RAID mode. Refer to section 3.2.4 EZ Tuning Wizard for more information. Search on FAQ Move your mouse over this button to show a QR code, scan this QR code on your mobile device to connect to the BIOS FAQ web page of the ASUS support website.
3.2.3 QFan Control (for WS X299 PRO only) The QFan Control allows you to set a fan profile or manually configure the operating speed of your CPU and chassis fans.
Configuring fans manually Select Manual from the list of profiles to manually configure your fans’ operating speed. Speed points Select to manually configure your fans To configure your fans: Chapter 3 3-8 1. Select the fan that you want to configure and to view its current status. 2. Click and drag the speed points to adjust the fans’ operating speed. 3. Click Apply to save the changes then click Exit (ESC).
3.2.4 EZ Tuning Wizard EZ Tuning Wizard allows you to easily overclock your CPU and DRAM, computer usage, and CPU fan to their best settings. You can also set RAID in your system using this feature. OC setup RAID setup OC Tuning To start OC Tuning: Press on your keyboard or click EZ Tuning Wizard screen. 2. Click OC then click Next. 3. Select a PC scenario Daily Computing or Gaming/Media Editing, then click Next. ASUS WS X299 PRO Series from the BIOS screen to open Chapter 3 1.
4. Select a Main Cooling System BOX cooler, Tower cooler, Water cooler, or I’m not sure, then click Next. 5. After selecting the Main Cooling System, click Next then click Yes to start the OC Tuning. Creating RAID To create RAID: 1. Press on your keyboard or click EZ Tuning Wizard screen. 2. Click Yes to enable RAID. 3. Chapter 3 3-10 from the BIOS screen to open • Ensure that your HDDs have no existing RAID volumes. • Ensure to connect your HDDs to Intel® SATA connectors.
Select the type of storage for your RAID, Easy Backup or Super Speed, then click Next. a. For Easy Backup, click Next then select from Easy Backup (RAID 1) or Easy Backup (RAID 10). Chapter 3 4. You can only select Easy Backup (RAID 10) if you connect four (4) HDDs. b. For Super Speed, click Next then select from Super Speed (RAID 0) or Super Speed (RAID 5). 5. After selecting the type of RAID, click Next then click Yes to continue the RAID setup. 6.
3.3 My Favorites My Favorites is your personal space where you can easily save and access your favorite BIOS items. My Favorites comes with several performance, power saving, and fast boot related items by default. You can personalize this screen by adding or removing items.
Adding items to My Favorites To add BIOS items: 1. Press on your keyboard or click Setup Tree Map screen. from the BIOS screen to open 2. On the Setup Tree Map screen, select the BIOS items that you want to save in My Favorites screen. Main menu panel Selected shortcut items Submenu panel Delete all favorite items Recover to default favorite items 3.
3.4 Main menu The Main menu screen appears when you enter the Advanced Mode of the BIOS Setup program. The Main menu provides you an overview of the basic system information, and allows you to set the system date, time, language, and security settings. Security The Security menu items allow you to change the system security settings. 3.5 • If you have forgotten your BIOS password, erase the CMOS Real Time Clock (RTC) RAM to clear the BIOS password. See section 1.1.
ASUS MultiCore Enhancement [Auto] This item allows you to maximize the oveclocking performance optimized by ASUS core ratio settings. [Disabled] This item allows you to set to default core ratio settings. CPU Core Ratio This item allows you to set the CPU core ratios. Configuration options: [Auto] [Sync All Cores] [By Core Usage] [By Specific Core] BCLK Frequency : DRAM Frequency Ratio [Auto] The BCLK frequency to DRAM frequency ratio will be set to the optimized setting.
3.6 Advanced menu The Advanced menu items allow you to change the settings for the CPU and other system devices. Be cautious when changing the settings of the Advanced menu items. Incorrect field values can cause the system to malfunction. 3.6.1 CPU Configuration The items in this menu show the CPU-related information that the BIOS automatically detects. The items in this menu may vary based on the CPU installed.
3.6.4 PCH Configuration The items in this menu allow you to adjust the PCH PCI Express speed. PCI Express Configuration This item allows you to configure the PCI Express slots. PCIe Speed This item allows your system to automatically select the PCI Express port speed. Configuration options: [Auto] [Gen1 (2.5 GT/s)] [Gen2 (5 GT/s)] [Gen3 (8 GT/s)] 3.6.5 PCH Storage Configuration While entering Setup, the BIOS automatically detects the presence of SATA devices.
3.6.6 CPU Storage Configuration The items in this menu allow you to configure CPU storage configurations. 3.6.7 • This menu will appear only when an Intel® Core™ X-series Processors (6-core or above) is installed. • Due to CPU behavior, CPU RAID functions with Intel® CPU RSTe only supports Intel® Core™ X-series Processors (6-core or above) and Intel® SSD modules. Onboard Devices Configuration The items in this menu allow you to switch between PCIe Lanes and configure onboard devices.
3.6.8 APM Configuration The items in this menu allow you to set system wake and sleep settings. ErP Ready This item allows you to switch off some power at S4+S5 or S5 to get the system ready for ErP requirement. When set to [Enabled], all other PME options are switched off. Configuration options: [Disabled] [Enable(S4+S5)] [Enable(S5)] 3.6.9 Network Stack Configuration The items in this menu allow you to configure Ipv4 / Ipv6 PXE support. 3.6.
3.6.12 Thunderbolt(TM) Configuration The items in this menu allow you to configure Thunderbolt settings. TBT Root port Selector This item allows you to select the thunder root port. Configuration options: [Thunderbolt Disabled] [PCIE16_1] [PCIE16_2] [PCIE4_1] [PCIE16_3] [PCIE16_4] 16/28-lane CPUs only support and display [PCIE16_1] [PCIE16_2] [PCIE4_1] options. 44lane CPUs will support all PCIe slots. 3.6.13 PCH-FW Configuration This item allows you to configure the firmware TPM. 3.
3.8 Boot menu The Boot menu items allow you to change the system boot options. Fast Boot [Disabled] Allows your system to go back to its normal boot speed. [Enabled] Allows your system to accelerate the boot speed. The following items appear only when you set the Fast Boot to [Enabled]. Next Boot after AC Power Loss [Normal Boot] Returns to normal boot on the next boot after an AC power loss. [Fast Boot] Accelerates the boot speed on the next boot after an AC power loss.
CSM (Compatibility Support Module) This item allows you to configure the CSM (Compatibility Support Module) items to fully support the various VGA, bootable devices and add-on devices for better compatibility. Launch CSM [Auto] The system automatically detects the bootable devices and the addon devices. [Enabled] For better compatibility, enable the CSM to fully support the nonUEFI driver add-on devices or the Windows® UEFI mode.
Boot Option Priorities These items specify the boot device priority sequence from the available devices. The number of device items that appears on the screen depends on the number of devices installed in the system. • To access Windows® OS in Safe Mode, press after POST (Windows® 8 not supported). • To select the boot device during system startup, press when the ASUS Logo appears. Boot Override These items displays the available devices.
3.9.2 Secure Erase SSD speeds may lower over time as with any storage medium due to data processing. Secure Erase completely and safely cleans your SSD, restoring it to factory performance levels. Secure Erase is only available in AHCI mode. Ensure to set the SATA mode to AHCI. Click Advanced > PCH Storage Configuration > SATA Mode Selection > AHCI. To launch Secure Erase, click Tool > Secure Erase on the Advanced mode menu. Check the ASUS support site for a full list of SSDs tested with Secure Erase.
3.9.3 ASUS Overclocking Profile This item allows you to store or load multiple BIOS settings. Load from Profile This item allows you to load the previous BIOS settings saved in the BIOS Flash. Key in the profile number that saved your BIOS settings, press , and then select Yes. • DO NOT shut down or reset the system while updating the BIOS to prevent the system boot failure! • We recommend that you update the BIOS file only coming from the same memory/ CPU configuration and BIOS version.
3.10 Exit menu The Exit menu items allow you to load the optimal default values for the BIOS items, and save or discard your changes to the BIOS items. You can access the EZ Mode from the Exit menu. Load Optimized Defaults This option allows you to load the default values for each of the parameters on the Setup menus. When you select this option or if you press , a confirmation window appears. Select OK to load the default values.
3.12 Updating BIOS The ASUS website publishes the latest BIOS versions to provide enhancements on system stability, compatibility,and performance. However, BIOS updating is potentially risky. If there is no problem using the current version of BIOS, DO NOT manually update the BIOS. Inappropriate BIOS updating may result to system’s failure to boot. Carefully follow the instructions in this chapter to update your BIOS when necessary. Visit http://www.asus.
3.12.2 ASUS EZ Flash 3 ASUS EZ Flash 3 allows you to download and update to the latest BIOS through the Internet without having to use a bootable floppy disk or an OS‑based utility. Updating through the Internet varies per region and Internet conditions. Check your local Internet connection before updating through the Internet. To update the BIOS by USB: Chapter 3 3-28 1. Enter the Advanced Mode of the BIOS setup program. Go to the Tool menu to select ASUS EZ Flash 3 Utility and press . 2.
• This function can support devices such as a USB flash disk with FAT 32/16 format and single partition only. • DO NOT shut down or reset the system while updating the BIOS to prevent system boot failure! Ensure to load the BIOS default settings to ensure system compatibility and stability. Select the Load Optimized Defaults item under the Exit menu. See section 3.10 Exit Menu for details. 1. Enter the Advanced Mode of the BIOS setup program.
3.12.3 ASUS CrashFree BIOS 3 The ASUS CrashFree BIOS 3 utility is an auto recovery tool that allows you to restore the BIOS file when it fails or gets corrupted during the updating process. You can restore a corrupted BIOS file using the motherboard support DVD or a USB flash drive that contains the BIOS file. The BIOS file in the motherboard support DVD may be older than the BIOS file published on the ASUS official website. If you want to use the newer BIOS file, download the file at https://www.asus.
Chapter 4: RAID Support RAID Support 4.1 RAID configurations 4 The motherboard supports Intel® Rapid Storage Technology with RAID 0, RAID 1, RAID 5, and RAID 10 solution. If you want to install a Windows® operating system to a hard disk drive included in a RAID set, you have to create a RAID driver disk and load the RAID driver during OS installation. Refer to section 4.2 Creating a RAID driver disk for details. 4.1.
4.1.2 Installing storage devices The motherboard supports Serial ATA hard disk drives and PCIE SSD storage devices. For optimal performance, install identical drives of the same model and capacity when creating a disk array. Refer to Chapter 2 for details on installing storage devices to your motherboard. 4.1.3 Intel® Rapid Storage Technology in UEFI BIOS To enter the Intel® Rapid Storage Technology in UEFI BIOS: 1. Enter the BIOS Setup during POST. 2.
Creating a RAID set To create a RAID set: From the Intel® Rapid Storage Technology menu, select Create RAID Volume and press . The following screen appears: 2. When the Name item is selected, enter a name for the RAID set and press . 3. When the RAID Level item is selected, press to select the RAID level to create, and then press . 4. Under Select Disks, press and select X for the disks you want to include in the RAID set. Chapter 4 1.
5. When the Strip Size item is selected, press to select strip size for the RAID array (for RAID 0, 10 and 5 only), and then press . The available strip size values range from 4 KB to 128 KB. The following are typical values: - RAID 0: 128 KB - RAID 10: 64 KB - RAID 5: 64 KB We recommend a lower strip size for server systems, and a higher strip size for multimedia computer systems used mainly for audio and video editing. 6.
Deleting a RAID set Be cautious when deleting a RAID set. You will lose all data on the hard disk drives when you delete a RAID set. To delete a RAID set: From the Intel® Rapid Storage Technology menu, select the RAID volume you want to delete and press . The following screen appears: 2. When the Delete item is selected, press , then select Yes to delete the RAID volume and return to the Intel® Rapid Storage Technology menu, or select No to cancel. Chapter 4 1.
4.1.4 Intel® Virtual Raid on CPU in UEFI BIOS This feature requires a KEY module to enable CPU RAID functions with Intel® CPU RSTe. • The KEY module is purchased separately. • The HYPER M.2 X16 Card is purchased separately. • Due to CPU behavior, CPU RAID functions with Intel® CPU RSTe only supports Intel® Core™ X-series Processors (6-core or above) and Intel® SSD modules. • Refer to section 1.1.9 Internal connectors for the location of the VROC_HW_KEY connector.
Creating a RAID set To create a RAID set: From the Intel® Virtual Raid on CPU menu, select Create RAID Volume and press . The following screen appears: 2. When the Name item is selected, enter a name for the RAID set and press . 3. When the RAID Level item is selected, press to select the RAID level to create, and then press . 4. When the Enable RAID spanned over VMD Controllers item is selected, press and select X to enable this function. 5.
6. When the Strip Size item is selected, press to select strip size for the RAID array (for RAID 0, 10 and 5 only), and then press . The available strip size values range from 4 KB to 128 KB. The following are typical values: - RAID 0: 128 KB - RAID 10: 64 KB - RAID 5: 64 KB We recommend a lower strip size for server systems, and a higher strip size for multimedia computer systems used mainly for audio and video editing. 7.
Deleting a RAID set Be cautious when deleting a RAID set. You will lose all data on the hard disk drives when you delete a RAID set. To delete a RAID set: From the Intel® Virtual Raid on CPU menu, select the RAID volume you want to delete and press . The following screen appears: 2. When the Delete item is selected, press , then select Yes to delete the RAID volume and return to the Intel® Virtual Raid on CPU menu, or select No to cancel. Chapter 4 1.
Installing the RAID controller driver during Windows® 10 OS installation This part provides the instructions on how to install the RAID controller drivers during OS installation. To install the RAID controller driver when installing Windows® 10 OS: 1. Boot the computer using the Windows® 10 OS installation disc. Follow the screen instructions to start installing Windows® 10. 2. When prompted to choose a type of installation, click Custom: Install Windows only (advanced). 3. Click Load Driver.
A message appears, reminding you to insert the installation media containing the driver of the RAID controller driver. If you have only one optical drive installed in your system, eject the Windows OS installation disc and replace with the motherboard Support DVD into the optical drive. Click Browse to continue. 5. Locate the driver in the corresponding folder of the Support DVD then click OK to continue. 6. Select the RAID controller driver you need from the list and click Next. 7.
4.1.5 Intel® Rapid Storage Technology Option ROM utility To enter the Intel® Rapid Storage Technology Option ROM utility: 1. Turn on the system. 2. During POST, press + to display the utility main menu. RAID Volumes: None defined. Physical Devices: Port Device Model 0 ST3160812AS 1 ST3160812AS 2 ST3160812AS 3 ST3160812AS Serial # 9LS0HJA4 9LS0F4HL 3LS0JYL8 9LS0BJ5H Size 149.0GB 149.0GB 149.0GB 149.
Creating a RAID set To create a RAID set: 1. From the utility main menu, select 1. Create RAID Volume and press . The following screen appears: Name: Volume 0 RAID Level: aaaaaaaaaaaaaaa Disks: dssdsdsds Strip Size:aaaaaaaaaaaaaaaa Capacity:aaaaaaaaaaaaaa Sync:aaaaaaaaaa Create volume [HELP] Enter a unique volume name that has no special characters and is 16 characters or less. 2. Enter a name for the RAID set and press . 3.
5. Use the up/down arrow key to select a drive, and then press to select. A small triangle marks the selected drive. Press after completing your selection. 6. Use the up/down arrow key to select the strip size for the RAID array (for RAID 0, 10 and 5 only), and then press . The available strip size values range from 4 KB to 128 KB.
Deleting a RAID set Be cautious when deleting a RAID set. You will lose all data on the hard disk drives when you delete a RAID set. To delete a RAID set: 1. From the utility main menu, select 2. Delete RAID Volume and press . The following screen appears: Name Volume0 [DELETE VOLUME MENU] Level Drives RAID0 (Stripe) 2 Capacity 298.0GB Status Normal Bootable Yes [HELP] Deleting a volume will reset the disks to non-RAID. WARNING: ALL DISK DATA WILL BE DELETED.
Exiting the Intel® Rapid Storage Technology Option ROM utility To exit the utility: 1. From the utility main menu, select 6. Exit, then press . The following warning message appears: [CONFIRM EXIT] Are you sure you want to exit? (Y/N): 2. Press to exit or press to return to the utility main menu. 4.2 Creating a RAID driver disk 4.2.1 Creating a RAID driver disk in Windows® To install the RAID driver for Windows® OS: 1.
Multi GPU Support Multiple GPU Support 5.1 AMD® CrossFireX™ technology 5 Chapter 5 Chapter 5: The motherboard supports the AMD® CrossFireX™ technology that allows you to install multi-graphics processing units (GPU) graphics cards. Follow the installation procedures in this section. 5.1.1 Requirements • In Dual CrossFireX mode, you should have two identical CrossFireX-ready graphics cards or one CrossFireX-ready dual-GPU graphics card that are AMD® certified.
5.1.3 Installing two CrossFireX™ graphics cards The following pictures are for reference only. The graphics cards and the motherboard layout may vary with models, but the installation steps remain the same. Chapter 5 To install two CrossFire™ graphics cards: 1. Prepare two CrossFireX-ready graphics cards. 2. Insert the two graphics card into the PCIEX16 slots.
Connect two independent auxiliary power sources from the power supply to the two graphics cards separately. 6. Connect a VGA or a DVI cable to the graphics card. ASUS WS X299 PRO Series Chapter 5 5.
5.1.4 Installing the device drivers Refer to the documentation that came with your graphics card package to install the device drivers. Chapter 5 Ensure that your PCI Express graphics card driver supports the AMD® CrossFireX™ technology. Download the latest driver from the AMD website at www.amd.com. 5.1.
Enabling Dual CrossFireX™ technology 1. In the AMD Vision Engine Control Center window, click Performance > AMD CrossFireX™. 2. Select Enable CrossFireX™. 3. Select a GPU combination from the drop-down list. 4. Click Apply to save and activate the GPU settings made.
Chapter 5 5-6 Chapter 5: Multiple GPU Support
Appendix Appendix WS X299 PRO/SE block diagram (48-Lane) ASUS WS X299 PRO Series A-1
WS X299 PRO/SE block diagram (44-Lane) Appendix A-2 Appendix
Appendix WS X299 PRO/SE block diagram (28-Lane) ASUS WS X299 PRO Series A-3
WS X299 PRO/SE block diagram (16-Lane) Appendix A-4 Appendix
Appendix WS X299 PRO block diagram (48-Lane) ASUS WS X299 PRO Series A-5
WS X299 PRO block diagram (44-Lane) Appendix A-6 Appendix
Appendix WS X299 PRO block diagram (28-Lane) ASUS WS X299 PRO Series A-7
WS X299 PRO block diagram (16-Lane) Appendix A-8 Appendix
Code 00 01 02 03 04 06 Description Not used Power on. Reset type detection (soft/hard).
Q-Code table Appendix Code E0 E1 E2 E3 E4 – E7 E8 E9 EA EB EC – EF F0 F1 F2 F3 F4 F5 – F7 F8 F9 FA FB – FF 60 61 62 63 – 67 68 69 Description S3 Resume is stared (S3 Resume PPI is called by the DXE IPL) S3 Boot Script execution Video repost OS S3 wake vector call Reserved for future AMI progress codes S3 Resume Failed S3 Resume PPI not Found S3 Resume Boot Script Error S3 OS Wake Error Reserved for future AMI error codes Recovery condition triggered by firmware (Auto recovery) Recovery condition triggere
Q-Code table Description Boot Device Selection (BDS) phase is started Driver connecting is started PCI Bus initialization is started PCI Bus Hot Plug Controller Initialization PCI Bus Enumeration PCI Bus Request Resources PCI Bus Assign Resources Console Output devices connect Console input devices connect Super IO Initialization USB initialization is started USB Reset USB Detect USB Enable Reserved for future AMI codes IDE initialization is started IDE Reset IDE Detect IDE Enable SCSI initialization is sta
Q-Code table Appendix Code B4 B5 B6 B7 B8– BF D0 D1 D2 D3 D4 D5 D6 D7 D8 D9 DA DB DC Description USB hot plug PCI bus hot plug Clean-up of NVRAM Configuration Reset (reset of NVRAM settings) Reserved for future AMI codes CPU initialization error System Agent initialization error PCH initialization error Some of the Architectural Protocols are not available PCI resource allocation error.
Notices Federal Communications Commission Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: • This device may not cause harmful interference. • This device must accept any interference received including interference that may cause undesired operation. • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver.
Compliance Statement of Innovation, Science and Economic Development Canada (ISED) This Class B digital apparatus complies with Canadian ICES-003, RSS-210, and CAN ICES3(B)/NMB-3(B). This device complies with Industry Canada license exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
Declaration of compliance for product environmental regulation ASUS follows the green design concept to design and manufacture our products, and makes sure that each stage of the product life cycle of ASUS product is in line with global environmental regulations. In addition, ASUS disclose the relevant information based on regulation requirements. Please refer to http://csr.asus.com/Compliance.
DO NOT throw the motherboard in municipal waste. This product has been designed to enable proper reuse of parts and recycling. This symbol of the crossed out wheeled bin indicates that the product (electrical and electronic equipment) should not be placed in municipal waste. Check local regulations for disposal of electronic products. DO NOT throw the mercury-containing button cell battery in municipal waste.
ASUS WS X299 PRO Series Português A ASUSTeK Computer Inc. declara que este dispositivo está em conformidade com os requisitos essenciais e outras disposições relevantes das Diretivas relacionadas. Texto integral da declaração da UE disponível em: www.asus.com/support Română ASUSTeK Computer Inc. declară că acest dispozitiv se conformează cerinţelor esenţiale şi altor prevederi relevante ale directivelor conexe. Textul complet al declaraţiei de conformitate a Uniunii Europene se găseşte la: www.asus.
ASUS contact information ASUSTeK COMPUTER INC. Address 4F, No. 150, Li-Te Rd., Peitou, Taipei 112, Taiwan Telephone +886-2-2894-3447 Fax +886-2-2890-7798 Web site https://www.asus.com Technical Support Telephone +86-21-38429911 Fax +86-21-58668722 ext: 9101 Online Support https://www.asus.com/support/Product/ContactUs/ Services/questionform/?lang=en ASUS COMPUTER INTERNATIONAL (America) Appendix Address 48720 Kato Rd.
