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Troubleshooting - If you cannot turn on the ASUS laptop
If you cannot turn on the laptop , you can refer to the solutions below based on your situation.
The power light is the indicator why your laptop does not power on.(marked in the red square in
the image below)
Power light is ON, please refer to solution #1
Power light is OFF, please refer to solution #2
Solution #1：
"Power light is ON" means the power cord and ac adapter are working, but the device fails to
boot due to disfunction of other major components.
a. Please remove Li-ion battery (not available for some Notebook models. If your notebook uses
a non-removable battery, please skip this step) and directly use the ac adapter to charge the device.
b. Please remove all portable external devices, such as USB devices, memory card, internet cable,
HDMI, CD-ROM , etc.
c. Before the disfunction occurred, did you try expanding the harddrive or memory partition? If
yes, please remove these expansions.
d. Please disconnect the ac adapter, then press and hold the Power button for 15 seconds
e. Please re-install the battery and restart the unit.
Solution #2：
"Power light is OFF" means there's no power supplied by the ac adapter or major
components might be abnormally working and the device fails to boot