Warranty

Networking

Limited Hardware Warranty Terms

*System configurations and bundled accessories may vary based on specific model.

Refer to your unit for your warranty period.

This applies to ASUS Networking products sold and purchased in North America only. This

warranty applies only to products that are new on the date of purchase from an authorized ASUS

product reseller. Please keep the original purchase invoice and warranty card for future service

requests. The warranty does not cover any monitor, batteries, free or special bundled accessories,

which may have been delivered together with your ASUS Networking product.

ASUS warrants Networking(Products) excluding (free) bundled accessories that may be

delivered together with the Product, to be free from defects in materials and workmanship for a

period of 12 or 36 month(s) depending on your specific model. If the product fails during normal

and proper use within the warranty period ASUS will, subject to exclusions and at ASUS’

discretion, repair or replace the product or components. Any products and or components

repaired or replaced by ASUS will be under warranty for the remaining period of warranty or for

no less than 3 months. This warranty applies only to products that are new on the date of

purchase from an authorized ASUS product reseller. The Networking product line is covered

under a parts and labor repair or buffer exchange warranty for hardware, manufacturing, and/or

power related issues, excluding power surges and/or electrical spikes. This ASUS warranty does

not include failure caused by improper installation, operation, cleaning or maintenance, accident,

damage, misuse, abuse, non- ASUS modifications to the product, any software programs, normal

wear and tear or any other event, act, default or omission outside ASUS’ control.

Software Support

Your ASUS product is supplied with pre-installed software. If you have any related technical

problems when using your ASUS product, we suggest you check the manual or ASUS support

web site to carry out preliminary trouble shooting. ASUS will be limited to support your product

if the operating system has been altered. Third party software may require support from such

vendors.

Networking Shipping Terms

ASUS Networking products feature one-way ground shipping terms. Customer shall be

responsible for any and all freight costs associated with sending in your product for service, and

ASUS will cover the freight cost of shipping back to the customer after warranty service and/or

repairs are completed.

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Networking Limited Hardware Warranty Terms *System configurations and bundled accessories may vary based on specific model. Refer to your unit for your warranty period. This applies to ASUS Networking products sold and purchased in North America only. This warranty applies only to products that are new on the date of purchase from an authorized ASUS product reseller. Please keep the original purchase invoice and warranty card for future service requests.
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General Product Warranty Service Terms During the Limited Warranty Period as stated above, ASUS will, at its sole discretion, repair or replace any defective component. All spare parts or modules removed under this limited warranty period become the property of ASUS.
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Exclusions from this Limited Warranty Service ASUS does not warrant uninterrupted or error-free operation of this product. Any technical or other support provided for the product under warranty, such as assistance via telephone with “how-to” questions and those regarding product setup and information will be provided without warranties of any kind.
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If Service is required: Returning your product to ASUS during the warranty period does not automatically mean that it will be repaired free of charge. Upon receiving your product, ASUS reserves the right to check the validity of your warranty and your request for warranty service.