User Guide RT-AC3100 Wireless-AC 3100 Dual Band Gigabit Router
E10546 First Edition June 2015 Copyright © 2015 ASUSTeK Computer Inc. All Rights Reserved. No part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means, except documentation kept by the purchaser for backup purposes, without the express written permission of ASUSTeK Computer Inc. (“ASUS”).
Table of contents 1 Getting to know your wireless router 1.1 Welcome!.........................................................................................7 1.2 Package contents..........................................................................7 1.3 Your wireless router......................................................................8 1.4 Positioning your router............................................................ 10 1.5 Setup Requirements........................................
Table of contents 3.5 Using the USB Application...................................................... 42 3.5.1 Using AiDisk................................................................................42 3.5.2 Using Servers Center.............................................................44 3.5.3 3G/4G.........................................................................................49 3.6 Using AiCloud 2.0....................................................................... 50 3.6.
Table of contents 4.4 IPv6.................................................................................................. 82 4.5 VPN Server.................................................................................... 83 4.6 Firewall........................................................................................... 84 4.6.1 General.......................................................................................84 4.6.2 URL Filter......................................................
Table of contents 6 Troubleshooting 6.1 6.2 Basic Troubleshooting............................................................107 Frequently Asked Questions (FAQs) .................................109 Appendices Notices ......................................................................................................118 ASUS Contact information...................................................................132 Networks Global Hotline Information.............................................
1 Getting to know your wireless router 1.1 Welcome! Thank you for purchasing an ASUS RT-AC3100 Wireless Router! The ultra-thin and stylish RT-AC3100 features 2.4GHz and 5GHz dual bands for an unmatched concurrent wireless HD streaming; SMB server, UPnP AV server, and FTP server for 24/7 file sharing; a capability to handle 300,000 sessions; and the ASUS Green Network Technology, which provides up to 70% power-saving solution. 1.
1.3 Your wireless router WPS WiFi USB 3.0 port Insert USB 3.0 devices such as USB hard disks or USB flash drives into this port. Power LED Off: No power. On: Device is ready. Flashing slow: Rescue mode 5GHz LED / 2.4GHz LED Off: No 2.4GHz or 5GHz signal. On: Wireless system is ready. Flashing: Transmitting or receiving data via wireless connection. WAN (Internet) LED Red: No IP or no physical connection. On: Has physical connection to a wide area network (WAN).
WPS LED On/Off button Press this button to turn on/off the WPS LED on the panel. Wi-Fi On/Off button Press this button to turn on /off the Wi-Fi connection. Reset button This button resets or restores the system to its factory default settings. WPS button This button launches the WPS Wizard. USB 2.0 port Insert USB 2.0 devices such as USB hard disks or USB flash drives into this port. LAN 1 ~ 4 ports Connect network cables into these ports to establish LAN connection.
1.4 Positioning your router For the best wireless signal transmission between the wireless router and the network devices connected to it, ensure that you: • • • • • Place the wireless router in a centralized area for a maximum wireless coverage for the network devices. Keep the device away from metal obstructions and away from direct sunlight. Keep the device away from 802.11g or 20MHz only Wi-Fi devices, 2.
1.5 Setup Requirements To set up your wireless network, you need a computer that meets the following system requirements: • Ethernet RJ-45 (LAN) port (10Base-T/100Base-TX/ 1000BaseTX) • IEEE 802.11a/b/g/n/ac wireless capability • An installed TCP/IP service • Web browser such as Internet Explorer, Firefox, Safari, or Google Chrome NOTES: • If your computer does not have built-in wireless capabilities, you may install an IEEE 802.11a/b/g/n/ac WLAN adapter to your computer to connect to the network.
1.6 Router Setup IMPORTANT! • Use a wired connection when setting up your wireless router to avoid possible setup problems. • Before setting up your ASUS wireless router, do the following: • If you are replacing an existing router, disconnect it from your network. • Disconnect the cables/wires from your existing modem setup. If your modem has a backup battery, remove it as well. • Reboot your cable modem and computer (recommended). 1.6.
2. Using the bundled network cable, connect your computer to your wireless router’s LAN port. IMPORTANT! Ensure that the LAN LED is blinking. 3 Using another network cable, connect your modem to your wireless router’s WAN port. 4. Insert your modem’s AC adapter to the DC-IN port and plug it to a power outlet. 1.6.2 Wireless connection Computer Wall Power Outlet RT-AC3100 Power Modem WAN To set up your wireless router via wireless connection: 1.
3. Insert your modem’s AC adapter to the DC-IN port and plug it to a power outlet. 4. Install an IEEE 802.11a/b/g/n/ac WLAN adapter on your computer. NOTES: • For details on connecting to a wireless network, refer to the WLAN adapter’s user manual. • To set up the security settings for your network, refer to the section Setting up the wireless security settings in Chapter 3 of this user manual.
2 Getting started 2.1 Logging into the Web GUI Your ASUS wireless router comes with an intuitive web graphical user interface (GUI) that allows you to easily configure its various features through a web browser such as Internet Explorer, Firefox, Safari, or Google Chrome. NOTE: The features may vary with different firmware versions. To log into the web GUI: 1. On your web browser, manually key in the wireless router’s default IP address: http://router.asus.com. 2.
2.2 Quick Internet Setup (QIS) with Autodetection The Quick Internet Setup (QIS) function guides you in quickly setting up your Internet connection. NOTE: When setting the Internet connection for the first time, press the Reset button on your wireless router to reset it to its factory default settings. To use QIS with auto-detection: 1. Log into the Web GUI. The QIS page launches automatically. NOTES: • By default, the login username and password for your wireless router's Web GUI is admin.
2. The wireless router automatically detects if your ISP connection type is Dynamic IP, PPPoE, PPTP and L2TP. Key in the necessary information for your ISP connection type. IMPORTANT! Obtain the necessary information from your ISP about the Internet connection type.
NOTES: • The auto-detection of your ISP connection type takes place when you configure the wireless router for the first time or when your wireless router is reset to its default settings. • If QIS failed to detect your Internet connection type, click Skip to manual setting and manually configure your connection settings. 3. Assign the wireless network name (SSID) and security key for your 2.4GHz and 5 GHz wireless connection. Click Apply when done. 4.
2.3 Connecting to your wireless network After setting up your wireless router via QIS, you can connect your computer or other smart devices to your wireless network. To connect to your network: 1. On your computer, click the network icon in the notification area to display the available wireless networks. 2. Select the wireless network that you want to connect to, then click Connect. 3. You may need to key in the network security key for a secured wireless network, then click OK. 4.
3 Configuring the General settings 3.1 Using the Network Map Network Map allows you to configure your network’s security settings, manage your network clients, and monitor your USB device.
3.1.1 Setting up the wireless security settings To protect your wireless network from unauthorized access, you need to configure its security settings. To set up the wireless security settings: 1. From the navigation panel, go to General > Network Map. 2. On the Network Map screen and under System status, you can configure the wireless security settings such as SSID, security level, and encryption settings. NOTE: You can set up different wireless security settings for 2.4GHz and 5GHz bands. 2.
3. On the Wireless name (SSID) field, key in a unique name for your wireless network. 4. From the Authentication Method dropdown list, select the authentication method for your wireless network. If you select WPA-Personal or WPA-2 Personal as the authentication method, key in the WPA-PSK key or security passkey. IMPORTANT! The IEEE 802.11n/ac standard prohibits using High Throughput with WEP or WPA-TKIP as the unicast cipher. If you use these encryption methods, your data rate will drop to IEEE 802.
3.1.2 Managing your network clients To manage your network clients: 1. From the navigation panel, go to General > Network Map tab. 2. On the Network Map screen, select the Clients icon to display your network client’s information. 3. To block a client’s access to your network, select the client and click the open lock icon.
3.1.3 Monitoring your USB device The ASUS wireless router provides two USB ports for connecting USB devices or USB printer to allow you to share files and printer with clients in your network. NOTES: • To use this feature, you need to plug a USB storage device, such as a USB hard disk or USB flash drive, to the USB 3.0/2.0 ports on the rear panel of your wireless router. Ensure that the USB storage device is formatted and partitioned properly. Refer to the Plug-n-Share Disk Support List at http://event.
IMPORTANT! You first need to create a share account and its permission /access rights to allow other network clients to access the USB device via an FTP site/third-party FTP client utility, Servers Center, Samba, or AiCloud. For more details, refer to the section 3.5 Using the USB Application and 3.6 Using AiCloud in this user manual. To monitor your USB device: 1. From the navigation panel, go to General > Network Map. 2.
Safely removing the USB disk IMPORTANT: Incorrect removal of the USB disk may cause data corruption. To safely remove the USB disk: 1. From the navigation panel, go to General > Network Map. 2. In the upper right corner, click > Eject USB disk. When the USB disk is ejected successfully, the USB status shows Unmounted.
3.2 Creating a Guest Network The Guest Network provides temporary visitors with Internet connectivity via access to separate SSIDs or networks without providing access to your private network. NOTE: RT-AC3100 supports up to six SSIDs (three 2.4GHz and three 5GHz SSIDs). To create a guest network: 1. From the navigation panel, go to General > Guest Network. 2. On the Guest Network screen, select 2.4Ghz or 5Ghz frequency band for the guest network that you want to create. 3. Click Enable.
4. To change a guest’s settings, click the guest settings you want to modify. Click Remove to delete the guest’s settings. 5. Assign a wireless name for your temporary network on the Network Name (SSID) field. 6. Select an Authentication Method. 7. If you select a WPA authentication method, select a WPA Encryption. 8. Specify the Access time or choose Limitless. 9. Select Disable or Enable on the Access Intranet item. 10. When done, click Apply.
3.3 AiProtection AiProtection provides real-time monitoring that detects malware, spyware, and unwanted access. It also filters unwanted websites and apps and allows you to schedule a time that a connected device is able to access the Internet.
3.3.1 Network Protection Network Protection prevents network exploits and secures your network from unwanted access. Configuring Network Protection To configure Network Protection: 1. From the navigation panel, go to General > AiProtection. 2. From the AiProtection main page, click on Network Protection. 3. From the Network Protection tab, click Scan. When done scanning, the utility displays the results on the Router Security Assessment page.
IMPORTANT! Items marked as Yes on the Router Security Assessment page is considered to be at a safe status. Items marked as No, Weak, or Very Weak is highly recommended to be configured accordingly. 4. (Optional) From the Router Security Assessment page, manually configure the items marked as No, Weak, or Very Weak. To do this: a. Click an item. NOTE: When you click an item, the utility forwards you to the item’s setting page. b.
Malicious Sites Blocking This feature restricts access to known malicious websites in the cloud database for an always-up-to-date protection. NOTE: This function is automatically enabled if you run the Router Weakness Scan. To enable Malicious Sites Blocking: 1. From the navigation panel, go to General > AiProtection. 2. From the AiProtection main page, click on Network Protection. 3. From the Malicious Sites Blocking pane, click ON.
Infected Device Prevention and Blocking This feature prevents infected devices from communicating personal information or infected status to external parties. NOTE: This function is automatically enabled if you run the Router Weakness Scan. To enable Vulnerability protection: 1. From the navigation panel, go to General > AiProtection. 2. From the AiProtection main page, click on Network Protection. 3. From the Infected Device Prevention and Blocking pane, click ON. To configure Alert Preference: 1.
3.3.2 Setting up Parental Controls Parental Control allows you to control the Internet access time or set the time limit for a client’s network usage. To go to the Parental Controls main page: 1. From the navigation panel, go to General > AiProtection. 2. From the AiProtection main page, click on the Parental Controls tab.
Web & Apps Filters Web & Apps Filters is a feature of Parental Controls that allows you to block access to unwanted web sites or applications. To configure Web & Apps Filters: 1. From the navigation panel, go to General > AiProtection. 2. From the AiProtection main page, click on the Parental Controls icon to go to the Parental Controls tab. 3. From the Enable Web & Apps Filters pane, click ON. 4. When the End Users License Agreement (EULA) message prompt appears, click I agree to continue. 5.
Time Scheduling Time Scheduling allows you to set the time limit for a client’s network usage. NOTE: Ensure that your system time is synchronized with the NTP server. To configure Time Scheduling: 1. From the navigation panel, go to General >AiProtection > Parental Controls > Time Scheduling. 2. From the Enable Time Scheduling pane, click ON.
3. From the Clients Name column, select or key in the client’s name from the drop down list box. NOTE: You may also key in the client’s MAC address in the Client MAC Address column. Ensure that the client name does not contain special characters or spaces as these may cause the router to function abnormally. 4. Click to add the client’s profile. 5. Click Apply to save the settings.
3.4 Adaptive QoS 3.4.1 Bandwidth Monitor This feature allows you to monitor the bandwidth of WAN/LAN and displays the upload and download speed of your connection. Apps analysis To enable Apps analysis: From the Bandwidth Monitor tab, go to the Apps Analysis pane, click ON.
3.4.2 QoS This feature ensures bandwidth for prioritized tasks and applications. To enable the QoS function: 1. From the navigation panel, go to General > Adaptive QoS> QoS tab. 2. From the Enable Smart QoS pane, click ON. 3. Fill in the upload and download bandwidth fields. NOTE: Get the bandwidth information from your ISP. You can also go to http://speedtest.net to check and get your bandwidth. 4. Select the QoS Type (Adaptive or Traditional) for your configuration.
3.4.3 Web History This feature displays the history and details of the sites or URLs that the client visited. To view the Web History: 1. From the navigation panel, go to General > Adaptive QoS> Web History tab. 2. (Optional) Click Refresh to clear the list.
3.4.4 Traffic Monitor The traffic monitor feature allows you to access the bandwidth usage and speed of your Internet, wired, or wireless networks. It allows you to monitor network traffic in real-time or on a daily basis. It also offers an option to display the network traffic within the last 24 hours. To configure Traffic Monitor: 1. From the navigation panel, go to General > Adaptive QoS> Traffic Monitor tab. 2.
3.5 Using the USB Application The USB Applications function provides AiDisk, Servers Center, Network Printer Server and Download Master submenus. IMPORTANT! To use the server functions, you need to insert a USB storage device, such as a USB hard disk or USB flash drive, in the USB 2.0 port on the rear panel of your wireless router. Ensure that the USB storage device is formatted and partitioned properly. Refer to the ASUS website at http://event.asus.
3. Select the access rights that you want to assign to the clients accessing your shared data. 4. Create your domain name via the ASUS DDNS services, read the Terms of Service and then select I will use the service and accept the Terms of service and key in your domain name. When done, click Next. You can also select Skip ASUS DDNS settings then click Next to skip the DDNS setting. 5. Click Finish to complete the setting. 6.
3.5.2 Using Servers Center Servers Center allows you to share the media files from the USB disk via a Media Server directory, Samba share service, or FTP share service. You can also configure other settings for the USB disk in the Servers Center. Using Media Server Your wireless router allows DLNA-supported devices to access multimedia files from the USB disk connected to your wireless router. NOTE: Before using the DLNA Media Server function, connect your device to the RT-AC3100’s network.
To launch the Media Server setting page, go to General > USB application > Media Services and Servers > Media Servers tab. Refer to the following for the descriptions of the fields: • Enable iTunes Server?: Select ON/OFF to enable/disable the iTunes Server. • Enable DLNA Media Server: Select ON/OFF to enable/ disable the DLNA Media Server. • Media Server Status: Displays the status of the media server. • Media Server Path Setting: Select All Disks Shared or Manual Media Server Path.
2. Follow the steps below to add, delete, or modify an account. To create a new account: a) Click to add new account. b) In the Account and Password fields, key in the name and password of your network client. Retype the password to confirm. Click Add to add the account to the list. To delete an existing account: a) Select the account that you want to delete. b) Click . c) When prompted, click Delete to confirm the account deletion. To add a folder: a) Click .
3. From the list of folders, select the type of access permission that you want to assign for specific folders: • R/W: Select this option to assign read/write access. • R: Select this option to assign read-only access. • No: Select this option if you do not want to share a specific file folder. 4. Click Apply to apply the changes. Using the FTP Share service FTP share enables an FTP server to share files from USB disk to other devices via your local area network or via the Internet.
To use FTP Share service: NOTE: Ensure that you have set up your FTP server through AiDisk. For more details, refer to the section 3.5.1 Using AiDisk. 1. From the navigation panel, click General > USB application > Media Services and Servers > FTP Share tab. 2. From the list of folders, select the type of access rights that you want to assign for specific folders: • R/W: Select to assign read/write access for a specific folder. • W: Select to assign write only access for a specific folder.
3.5.3 3G/4G 3G/4G USB modems can be connected to RT-AC3100 to allow Internet access. NOTE: For a list of verified USB modems, please visit: http://event.asus.com/2009/networks/3gsupport/ To set up 3G/4G internet access: 1. From the navigation panel, click General > USB application > 3G/4G. 2. In the Enable USB Modem field, select Yes. 3. Set up the following: • Location: Select your 3G/4G service provider’s location from the dropdown list.
3.6 Using AiCloud 2.0 AiCloud 2.0 is a cloud service application that allows you to save, sync, share, and access your files. To use AiCloud: 1. From Google Play Store or Apple Store, download and install the ASUS AiCloud app to your smart device. 2. Connect your smart device to your network. Follow the instructions to complete the AiCloud setup process.
3.6.1 Cloud Disk To create a cloud disk: 1. Insert a USB storage device into the wireless router. 2. Turn on Cloud Disk. 3. Go to https://router.asus.com and enter the router login account and password. For better user experience, we recommend that you use Google Chrome or Firefox.
4. You can now start accessing Cloud Disk files on devices connected to the network. NOTE: When accessing the devices that are connected to the network, you need to enter the device’s user name and password manually, which will not be saved by AiCloud for security reason.
3.6.2 Smart Access The Smart Access function allows you to easily access your home network via your router’s domain name. NOTES: • You can create a domain name for your router with ASUS DDNS. For more details, refer to section 4.3.5 DDNS. • By default, AiCloud provides a secure HTTPS connection. Key in https://[yourASUSDDNSname].asuscomm.com for a very secure Cloud Disk and Smart Access usage.
3.6.3 Smart Sync To use Smart Sync: 1. Launch AiCloud, click Smart Sync > Go. 2. Select ON to enable Smart Sync. 3. Click Add new account. 4. Enter your ASUS WebStorage account password and select the directory that you want to sync with WebStorage. 5. Click Apply.
4 Configuring the Advanced Settings 4.1 Wireless 4.1.1 General The General tab allows you to configure the basic wireless settings. To configure the basic wireless settings: 1. From the navigation panel, go to Advanced Settings > Wireless > General tab. 2. Select 2.4GHz or 5GHz as the frequency band for your wireless network. 3. If you want to use the Smart Connect function, move the slider to ON in the Enable Smart Connect field.
4. Assign a unique name containing up to 32 characters for your SSID (Service Set Identifier) or network name to identify your wireless network. Wi-Fi devices can identify and connect to the wireless network via your assigned SSID. The SSIDs on the information banner are updated once new SSIDs are saved to the settings. NOTE: You can assign unique SSIDs for the 2.4 GHz and 5GHz frequency bands. 5. In the Hide SSID field, select Yes to prevent wireless devices from detecting your SSID.
4.1.2 WPS WPS (Wi-Fi Protected Setup) is a wireless security standard that allows you to easily connect devices to a wireless network. You can configure the WPS function via the PIN code or WPS button. NOTE: Ensure that the devices support WPS. To enable WPS on your wireless network: 1. From the navigation panel, go to Advanced Settings > Wireless > WPS tab. 2. In the Enable WPS field, move the slider to ON. 3. WPS uses 2.4GHz by default.
NOTE: WPS supports authentication using Open System, WPA-Personal, and WPA2-Personal. WPS does not support a wireless network that uses a Shared Key, WPA-Enterprise, WPA2-Enterprise, and RADIUS encryption method. 3. In the WPS Method field, select Push Button or Client PIN code. If you select Push Button, go to step 4. If you select Client PIN code, go to step 5. 4. To set up WPS using the router’s WPS button, follow these steps: a.
4.1.3 Bridge Bridge or WDS (Wireless Distribution System) allows your ASUS wireless router to connect to another wireless access point exclusively, preventing other wireless devices or stations to access your ASUS wireless router. It can also be considered as a wireless repeater where your ASUS wireless router communicates with another access point and other wireless devices. To set up the wireless bridge: 1. From the navigation panel, go to Advanced Settings > Wireless > WDS tab. 2.
3. In the AP Mode field, select any of these options: • AP Only: Disables the Wireless Bridge function. • WDS Only: Enables the Wireless Bridge feature but prevents other wireless devices/stations from connecting to the router. • HYBRID: Enables the Wireless Bridge feature and allows other wireless devices/stations to connect to the router. NOTE: In Hybrid mode, wireless devices connected to the ASUS wireless router will only receive half the connection speed of the Access Point. 4.
4.1.4 Wireless MAC Filter Wireless MAC filter provides control over packets transmitted to a specified MAC (Media Access Control) address on your wireless network. To set up the Wireless MAC filter: 1. From the navigation panel, go to Advanced Settings > Wireless > Wireless MAC Filter tab. 2. Tick Yes in the Enable Mac Filter field. 3. In the MAC Filter Mode dropdown list, select either Accept or Reject. • Select Accept to allow devices in the MAC filter list to access to the wireless network.
4.1.5 RADIUS Setting RADIUS (Remote Authentication Dial In User Service) Setting provides an extra layer of security when you choose WPAEnterprise, WPA2-Enterprise, or Radius with 802.1x as your Authentication Mode. To set up wireless RADIUS settings: 1. Ensure that the wireless router’s authentication mode is set to WPA-Enterprise or WPA2-Enterprise. NOTE: Please refer to section 4.1.1 General section for configuring your wireless router’s Authentication Mode. 2.
4.1.6 Professional The Professional screen provides advanced configuration options. NOTE: We recommend that you use the default values on this page. In the Professional Settings screen, you can configure the following: • Frequency: Select the frequency band that the professional settings will be applied to. • Enable Radio: Select Yes to enable wireless networking. Select No to disable wireless networking.
• Date to Enable Radio (weekend): You can specify which days of the weekend wireless networking is enabled. • Time of Day to Enable Radio: You can specify a time range when wireless networking is enabled during the weekend. • Set AP isolated: The Set AP isolated item prevents wireless devices on your network from communicating with each other. This feature is useful if many guests frequently join or leave your network. Select Yes to enable this feature or select No to disable.
• Enable WMM APSD: Enable WMM APSD (Wi-Fi Multimedia Automatic Power Save Delivery) to improve power management between wireless devices. Select Disable to switch off WMM APSD. • TX Power adjustment: TX Power adjustment refers to the milliWatts (mW) needed to power the radio signal output of the wireless router. Enter a value between 0 to 100. NOTE: Increasing the TX Power adjustment values may affect the stability of the wireless network. 4.2 LAN 4.2.
4.2.2 DHCP Server Your wireless router uses DHCP to assign IP addresses automatically on your network. You can specify the IP address range and lease time for the clients on your network. To configure the DHCP server: 1. From the navigation panel, go to Advanced Settings > LAN > DHCP Server tab. 2. In the Enable the DHCP Server field, tick Yes. 3. In the Domain Name text box, enter a domain name for the wireless router. 4. In the IP Pool Starting Address field, key in the starting IP address.
5. In the IP Pool Ending Address field, key in the ending IP address. 6. In the Lease Time field, specify in seconds when an assigned IP address will expire. Once it reaches this time limit, the DHCP server will then assign a new IP address. NOTES: • We recommend that you use an IP address format of 192.168.1.xxx (where xxx can be any number between 2 and 254) when specifying an IP address range. • An IP Pool Starting Address should not be greater than the IP Pool Ending Address. 7.
4.2.3 Route If your network makes use of more than one wireless router, you can configure a routing table to share the same Internet service. NOTE: We recommend that you do not change the default route settings unless you have advanced knowledge of routing tables. To configure the LAN Routing table: 1. From the navigation panel, go to Advanced Settings > LAN > Route tab. 2. On the Enable static routes field, choose Yes. 3.
4.2.4 IPTV The wireless router supports connection to IPTV services through an ISP or a LAN. The IPTV tab provides the configuration settings needed to set up IPTV, VoIP, multicasting, and UDP for your service. Contact your ISP for specific information regarding your service.
4.3 WAN 4.3.1 Internet Connection The Internet Connection screen allows you to configure the settings of various WAN connection types. To configure the WAN connection settings: 1. From the navigation panel, go to Advanced Settings > WAN > Internet Connection tab. 2. Configure the following settings below. When done, click Apply. • WAN Connection Type: Choose your Internet Service Provider type. The choices are Automatic IP, PPPoE, PPTP, L2TP or static IP.
• Enable NAT: NAT (Network Address Translation) is a system where one public IP (WAN IP) is used to provide Internet access to network clients with a private IP address in a LAN. The private IP address of each network client is saved in a NAT table and is used to route incoming data packets.
• MAC Address: MAC (Media Access Control) address is a unique identifier for your networking device. Some ISPs monitor the MAC address of networking devices that connect to their service and reject any unrecognized device that attempt to connect. To avoid connection issues due to an unregistered MAC address, you can: • Contact your ISP and update the MAC address associated with your ISP service.
4.3.2 Dual WAN Your ASUS wireless router provides dual WAN support. You can set the dual WAN feature to any of these two modes: • Failover Mode: Select this mode to use the secondary WAN as the backup network access. • Load Balance Mode: Select this mode to optimize bandwidth, minimize response time and prevent data overload for both primary and secondary WAN connections.
4.3.3 Port Trigger Port range triggering opens a predetermined incoming port for a limited period of time whenever a client on the local area network makes an outgoing connection to a specified port. Port triggering is used in the following scenarios: • More than one local client needs port forwarding for the same application at a different time. • An application requires specific incoming ports that are different from the outgoing ports. To set up Port Trigger: 1.
4. On the Trigger Port List table, key in the following information: • Description: Enter a short name or description for the service. • Trigger Port: Specify a trigger port to open the incoming port. • Protocol: Select the protocol, TCP, or UDP. • Incoming Port: Specify an incoming port to receive inbound data from the Internet. • Protocol: Select the protocol, TCP, or UDP. 5. Click the Add to enter the port trigger information to the list.
4.3.4 Virtual Server/Port Forwarding Port forwarding is a method to direct network traffic from the Internet to a specific port or a specific range of ports to a device or number of devices on your local network. Setting up Port Forwarding on your router allows PCs outside the network to access specific services provided by a PC in your network.
3. On the Famous Server List field, select the type of service you want to access. 4. On the Famous Game List field, select the popular game that you want to access. This item lists the port required for your selected popular online game to work properly. 5. On the Port Forwarding List table, key in the following information: • Service Name: Enter a service name. • Port Range: If you want to specify a Port Range for clients on the same network, enter the Service Name, the Port Range (e.g.
• Local Port: Enter a specific port to receive forwarded packets. Leave this field blank if you want the incoming packets to be redirected to the specified port range. • Protocol: Select the protocol. If you are unsure, select BOTH. 5. Click the Add to enter the port trigger information to the list. Click the Delete button to remove a port trigger entry from the list. 6. When done, click Apply.
4.3.4 DMZ Virtual DMZ exposes one client to the Internet, allowing this client to receive all inbound packets directed to your Local Area Network. Inbound traffic from the Internet is usually discarded and routed to a specific client only if port forwarding or a port trigger has been configured on the network. In a DMZ configuration, one network client receives all inbound packets. Setting up DMZ on a network is useful when you need incoming ports open or you want to host a domain, web, or e-mail server.
4.3.5 DDNS Setting up DDNS (Dynamic DNS) allows you to access the router from outside your network through the provided ASUS DDNS Service or another DDNS service. To set up DDNS: 1. From the navigation panel, go to Advanced Settings > WAN > DDNS tab. 2. Configure the following settings below. When done, click Apply. • Enable the DDNS Client: Enable DDNS to access the ASUS router via the DNS name rather than WAN IP address. • Server and Host Name: Choose ASUS DDNS or other DDNS.
• Enable wildcard: Enable wildcard if your DDNS service requires one. NOTES: DDNS service will not work under these conditions: • When the wireless router is using a private WAN IP address (192.168. x.x, 10.x.x.x, or 172.16.x.x), as indicated by a yellow text. • The router may be on a network that uses multiple NAT tables. 4.3.6 NAT Passthrough NAT Passthrough allows a Virtual Private Network (VPN) connection to pass through the router to the network clients.
4.4 IPv6 This wireless router supports IPv6 addressing, a system that supports more IP addresses. This standard is not yet widely available. Contact your ISP if your Internet service supports IPv6. To set up IPv6: 1. From the navigation panel, go to Advanced Settings > IPv6. 2. Select your Connection Type. The configuration options vary depending on your selected connection type. 3. Enter your IPv6 LAN and DNS settings. 4. Click Apply.
4.5 VPN Server VPN (Virtual Private Network) provides a secure communication to a remote computer or remote network using a public network such as the Internet. NOTE: Before setting up a VPN connection, you would need the IP address or domain name of the VPN server you are trying to access. To set up access to a VPN server: 1. From the navigation panel, go to Advanced Settings > VPN Server. 2. On the Enable VPN Server field, select Yes. 3.
4.6 Firewall The wireless router can serve as a hardware firewall for your network. NOTE: The Firewall feature is enabled by default. 4.6.1 General To set up basic Firewall settings: 1. From the navigation panel, go to Advanced Settings > Firewall > General tab. 2. On the Enable Firewall field, select Yes. 3. On the Enable DoS protection, select Yes to protect your network from DoS (Denial of Service) attacks though this may affect your router’s performance. 4.
To set up a URL filter: 1. From the navigation panel, go to Advanced Settings > Firewall > URL Filter tab. 2. On the Enable URL Filter field, select Enabled. 3. Enter a URL and click the button. 4. Click Apply. 4.6.3 Keyword filter Keyword filter blocks access to webpages containing specified keywords. To set up a keyword filter: 1. From the navigation panel, go to Advanced Settings > Firewall > Keyword Filter tab. 2. On the Enable Keyword Filter field, select Enabled.
3. Enter a word or phrase and click the Add button. 4. Click Apply. NOTES: • The Keyword Filter is based on a DNS query. If a network client has already accessed a website such as http://www.abcxxx.com, then the website will not be blocked (a DNS cache in the system stores previously visited websites). To resolve this issue, clear the DNS cache before setting up the Keyword Filter. • Web pages compressed using HTTP compression cannot be filtered. HTTPS pages also cannot be blocked using a keyword filter.
To set up a Network Service filter: 1. From the navigation panel, go to Advanced Settings > Firewall > Network Service Filter tab. 2. On the Enable Network Services Filter field, select Yes. 3. Select the Filter table type. Black List blocks the specified network services. White List limits access to only the specified network services. 4. Specify the day and time when the filters will be active. 5. To specify a Network Service to filter, enter the Source IP, Destination IP, Port Range, and Protocol.
4.7 Administration 4.7.1 Operation Mode The Operation Mode page allows you to select the appropriate mode for your network. To set up the operating mode: 1. From the navigation panel, go to Advanced Settings > Administration > Operation Mode tab. 2. Select any of these operation modes: • Wireless router mode (default): In wireless router mode, the wireless router connects to the Internet and provides Internet access to available devices on its own local network.
3. Click Apply. NOTE: The router will reboot when you change the modes. 4.7.2 System The System page allows you to configure your wireless router settings. To set up the System settings: 1. From the navigation panel, go to Advanced Settings > Administration > System tab. 2. You can configure the following settings: • Change router login password: You can change the password and login name for the wireless router by entering a new name and password. • Time Zone: Select the time zone for your network.
• Allow only specified IP address: Click Yes if you want to specify the IP addresses of devices that are allowed access to the wireless router GUI settings from WAN. • Client List: Enter the WAN IP addresses of networking devices allowed to access the wireless router settings. This list will be used if you clicked Yes in the Only allow specific IP item. 3. Click Apply. 4.7.3 Firmware Upgrade NOTE: Download the latest firmware from the ASUS website at http://www.asus.com To upgrade the firmware: 1.
4.7.4 Restore/Save/Upload Setting To restore/save/upload wireless router settings: 1. From the navigation panel, go to Advanced Settings > Administration > Restore/Save/Upload Setting tab. 2. Select the tasks that you want to do: • To restore to the default factory settings, click Restore, and click OK in the confirmation message. • To save the current system settings, click Save, navigate to the folder where you intend to save the file and click Save.
4.8 System Log System Log contains your recorded network activities. NOTE: System log resets when the router is rebooted or powered off. To view your system log: 1. From the navigation panel, go to Advanced Settings > System Log. 2.
5 Utilities NOTES: • Download and install the wireless router's utilities from the ASUS website: • Device Discovery v1.4.7.1 at http://dlcdnet.asus.com/pub/ASUS/ LiveUpdate/Release/Wireless/Discovery.zip • Firmware Restoration v1.9.0.4 at http://dlcdnet.asus.com/pub/ ASUS/LiveUpdate/Release/Wireless/Rescue.zip • Windows Printer Utility v1.0.5.5 at http://dlcdnet.asus.com/pub/ ASUS/LiveUpdate/Release/Wireless/Printer.zip • The utilities are not supported on MAC OS. 5.
5.2 Firmware Restoration Firmware Restoration is used on an ASUS Wireless Router that failed during its firmware upgrading process. It uploads the firmware that you specify. The process takes about three to four minutes. IMPORTANT: Launch the rescue mode on the router before using the Firmware Restoration utility. NOTE: This feature is not supported on MAC OS. To launch the rescue mode and use the Firmware Restoration utility: 1. Unplug the wireless router from the power source. 2.
3. Set a static IP on your computer and use the following to set up your TCP/IP settings: IP address: 192.168.1.x Subnet mask: 255.255.255.0 4. From your computer’s desktop, click Start > All Programs > ASUS Utility RT-AC3100 Wireless Router > Firmware Restoration. 5. Specify a firmware file, then click Upload. NOTE: This is not a firmware upgrade utility and cannot be used on a working ASUS Wireless Router. Normal firmware upgrades must be done through the web interface.
NOTE: The print server function is supported on Windows® XP, Windows® Vista, and Windows® 7. To set up the EZ Printer sharing mode: 1. From the navigation panel, go to General > USB Application > Network Printer Server. 2. Click Download Now! to download the network printer utility. NOTE: Network printer utility is supported on Windows® XP, Windows® Vista, and Windows® 7 only. To install the utility on Mac OS, select Use LPR protocol for sharing printer. 3.
4. Follow the onscreen instructions to set up your hardware, then click Next. 5. Wait a few minutes for the initial setup to finish. Click Next. 6. Click Finish to complete the installation.
7. Follow the Windows® OS instructions to install the printer driver. 8. After the printer’s driver installation is complete, network clients can now use the printer.
5.3.2 Using LPR to Share Printer You can share your printer with computers running on Windows® and MAC operating system using LPR/LPD (Line Printer Remote/ Line Printer Daemon). Sharing your LPR printer To share your LPR printer: 1. From the Windows® desktop, click Start > Devices and Printers > Add a printer to run the Add Printer Wizard. 2. Select Add a local printer and then click Next.
3. Select Create a new port then set Type of Port to Standard TCP/IP Port. Click New Port. 4. In the Hostname or IP address field, key in the IP address of the wireless router then click Next.
5. Select Custom then click Settings. 6. Set Protocol to LPR. In the Queue Name field, key in LPRServer then click OK to continue.
7. Click Next to finish setting up the standard TCP/IP port. 8. Install the printer driver from the vendor-model list. If your printer is not in the list, click Have Disk to manually install the printer drivers from a CD-ROM or file.
9. Click Next to accept the default name for the printer. 10. Click Finish to complete the installation.
5.4 Download Master Download Master is a utility that helps you download files even while your laptops or other devices are switched off. NOTE: You need a USB device connected to the wireless router to use Download Master. To use Download Master: 1. Click General > USB application > Download Master to download and install the utility automatically. NOTE: If you have more than one USB drive, select the USB device you want to download the files to. 2.
5. Use the navigation panel to configure the advanced settings. 5.4.1 Configuring Bit Torrent download settings To configure BitTorrent download settings: 1. From Download Master’s navigation panel, click Bit Torrent to launch the Bit Torrent Setting page. 2. Select a specific port for your download task. 3. To prevent network congestion, you can limit the maximum upload and download speeds under Speed Limits. 4.
5.4.2 NZB settings You can set up a USENET server to download NZB files. After entering USENET settings, Apply.
6 Troubleshooting This chapter provides solutions for issues you may encounter with your router. If you encounter problems that are not mentioned in this chapter, visit the ASUS support site at: http://support.asus.com/ for more product information and contact details of ASUS Technical Support. 6.1 Basic Troubleshooting If you are having problems with your router, try these basic steps in this section before looking for further solutions. Upgrade Firmware to the latest version. 1. Launch the Web GUI.
Check if your Ethernet cables are plugged properly. • When the Ethernet cable connecting the router with the modem is plugged in properly, the WAN LED will be on. • When the Ethernet cable connecting your powered-on computer with the router is plugged in properly, the corresponding LAN LED will be on. Check if the wireless setting on your computer matches that of your computer.
6.2 Frequently Asked Questions (FAQs) I cannot access the router GUI using a web browser • • • If your computer is wired, check the Ethernet cable connection and LED status as described in the previous section. Ensure that you are using the correct login information. The default factory login name and password is “admin/admin”. Ensure that the Caps Lock key is disabled when you enter the login information. Delete the cookies and files in your web browser.
The client cannot establish a wireless connection with the router. NOTE: If you are having issues connecting to 5Ghz network, make sure that your wireless device supports 5Ghz or features dual band capabilities. • • 110 Out of Range: • Move the router closer to the wireless client. • Try to adjust antennas of the router to the best direction as described in section 1.4 Positioning your router. DHCP server has been disabled: 1. Launch the web GUI.
• SSID has been hidden. If your device can find SSIDs from other routers but cannot find your router’s SSID, go to Advanced Settings > Wireless > General, select No on Hide SSID, and select Auto on Control Channel. • If you are using a wireless LAN adapter, check if the wireless channel in use conforms to the channels available in your country/area. If not, adjust the channel, channel bandwidth, and wireless mode.
Internet is not accessible. • • • • • Check if your router can connect to your ISP’s WAN IP address. To do this, launch the web GUI and go to General> Network Map, and check the Internet Status. If your router cannot connect to your ISP’s WAN IP address, try restarting your network as described in the section Restart your network in following sequence under Basic Troubleshooting. The device has been blocked via the Parental Control function.
How to restore the system to its default settings? Go to Administration > Restore/Save/Upload Setting, and click Restore. The following are the factory default settings: User Name: admin Password: admin Enable DHCP: Yes (if WAN cable is plugged in) IP address: 192.168.1.1 Domain Name: (Blank) Subnet Mask: 255.255.255.0 DNS Server 1: 192.168.1.1 DNS Server 2: (Blank) SSID (2.4GHz): ASUS SSID (5GHz): ASUS_5G • Firmware upgrade failed.
Cannot access Web GUI Before configuring your wireless router, do the steps described in this section for your host computer and network clients. A. Disable the proxy server, if enabled. Windows® 7 1. Click Start > Internet Explorer to launch the browser. 2. Click Tools > Internet options > Connections tab > LAN settings. 3. From the Local Area Network (LAN) Settings screen, untick Use a proxy server for your LAN. 4. Click OK when done.
MAC OS 1. From your Safari browser, click Safari > Preferences > Advanced > Change Settings... 2. From the Network screen, deselect FTP Proxy and Web Proxy (HTTP). 3. Cllick Apply Now when done. NOTE: Refer to your browser's help feature for details on disabling the proxy server. B. Set the TCP/IP settings to automatically obtain an IP address. Windows® 7 1. Click Start > Control Panel > Network and Internet > Network and Sharing Center > Manage network connections. 2.
3. To obtain the IPv4 IP settings automatically, tick Obtain an IP address automatically. To obtain the IPv6 IP settings automatically, tick Obtain an IPv6 address automatically. 4. Click OK when done. MAC OS 1. Click the Apple icon located on the top left of your screen. 2. Click System Preferences > Network > Configure... 3. From the TCP/IP tab, select Using DHCP in the Configure IPv4 dropdown list. 4. Cllick Apply Now when done.
C. Disable the dial-up connection, if enabled. Windows® 7 1. Click Start > Internet Explorer to launch the browser. 2. Click Tools > Internet options > Connections tab. 3. Tick Never dial a connection. 4. Click OK when done. NOTE: Refer to your browser's help feature for details on disabling the dial-up connection.
Appendices Notices ASUS Recycling/Takeback Services ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment. We believe in providing solutions for you to be able to responsibly recycle our products, batteries, other components, as well as the packaging materials. Please go to http://csr.asus. com/english/Takeback.htm for the detailed recycling information in different regions.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
Prohibition of Co-location This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter except in accordance with FCC multi-transmitter product procedures. Safety Information This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 31 cm between the radiator and your body.
This equipment may be operated in AT, BE, CY, CZ, DK, EE, FI, FR, DE, GR, HU, IE, IT, LU, MT, NL, PL, PT, SK, SL, ES, SE, GB, IS, LI, NO, CH, BG, RO, RT. Canada, Industry Canada (IC) Notices This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
WARNING! • This radio transmitter (3568A-RTGW00) has been approved by Industry Canada to operate with the antenna types listed below with the maximum permissible gain and required antenna impedance for each antenna type indicated. Antenna types not included in this list, having a gain greater than the maximum gain indicated for that type, are strictly prohibited for use with this device.
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