Desktop PC G15DK User Guide
E18396 First Edition April 2021 Copyright © 2021 ASUSTeK Computer Inc. All Rights Reserved. No part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means, except documentation kept by the purchaser for backup purposes, without the express written permission of ASUSTeK Computer Inc. (“ASUS”).
Contents Notices ................................................................................................................................................. 4 Safety information............................................................................................................................ 9 Conventions used in this guide.................................................................................................10 Where to find more information..........................................
Notices ASUS Recycling/Takeback Services ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment. We believe in providing solutions for you to be able to responsibly recycle our products, batteries, other components, as well as the packaging materials. Please go to http://csr.asus.com/english/Takeback.htm for the detailed recycling information in different regions.
Avertissement relatif aux batteries Lithium ATTENTION ! Danger d’explosion si la batterie n’est pas correctement remplacée. Remplacer uniquement avec une batterie de type semblable ou équivalent, recommandée par le fabricant. Jeter les batteries usagées conformément aux instructions du fabricant. Compliance Statement of Innovation, Science and Economic Development Canada (ISED) This device complies with Innovation, Science, and Economic Development Canada licence exempt RSS standard(s).
Déclaration du Département Canadien des Communications Cet appareil numérique ne dépasse pas les limites de classe B en terme d’émissions de nuisances sonores, par radio, par des appareils numériques, et ce conformément aux régulations d’interférence par radio établies par le département canadien des communications. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
RF Equipment Notices CE: European Community Compliance Statement The equipment complies with the RF Exposure Requirement 1999/519/EC, Council Recommendation of 12 July 1999 on the limitation of exposure of the general public to electromagnetic fields (0–300 GHz). Wireless Radio Use This device is restricted to indoor use when operating in the 5.15 to 5.25 GHz frequency band. For the standard EN 300 440, the device operating in 802.11a/n/ac mode is considered as a receiver category 2.
Simplified EU Declaration of Conformity ASUSTek Computer Inc. hereby declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. Full text of EU declaration of conformity is available at https://www.asus.com/support/.
Coating Notice IMPORTANT! To provide electrical insulation and maintain electrical safety, a coating is applied to insulate the device except on the areas where the I/O prots are located. Safety information Disconnect the AC power and peripherals before cleaning. Wipe the Desktop PC using a clean cellulose sponge or chamois cloth dampened with solution of nonabrasive detergent and a few drops of warm water then remove any extra moisture with a dry cloth.
Conventions used in this guide To ensure that you perform certain tasks properly, take note of the following symbols used throughout this manual. DANGER/WARNING: Information to prevent injury to yourself when trying to complete a task. CAUTION: Information to prevent damage to the components when trying to complete a task. IMPORTANT: Instructions that you MUST follow to complete a task. NOTE: Tips and additional information to help you complete a task.
Package contents Desktop PC G15DK Keyboard x1 (optional) Mouse x1 (optional) Installation Guide Power cord x1 Installation Guide x1 Warranty Card x1 • If any of the above items is damaged or missing, contact your retailer. • The illustrated items above are for reference only. Actual product specifications may vary with different models.
Chapter 1 Getting started Welcome! Thank you for purchasing the ASUS Desktop PC! The ASUS Desktop PC provides cutting-edge performance, uncompromised reliability, and usercentric utilities. All these values are encapsulated in a stunningly futuristic and stylish system casing. Read the ASUS Warranty Card before setting up your ASUS Desktop PC. Getting to know your computer Illustrations are for reference only. The ports, their locations and the chassis color vary with different models.
ENGLISH Front & Top 14 Chapter 1: Getting started
Power button. Press this button to turn on your computer. ENGLISH Headphone port. This port connects to a headphone or speaker. Supported by ASUS Audio Wizard. Microphone port. This port connects to a microphone. USB 3.2 Gen 1 Type-C® port. The Universal Serial Bus 3.2 Gen 1 (USB 3.2 Gen 1) Type-C® port connects to USB 3.2 Gen 1 Type-C® devices. The output voltage of the USB 3.2 Gen 1 Type-C® port is 5V, 0.9A. USB 3.2 Gen 1 port. The Universal Serial Bus 3.2 Gen 1 (USB 3.2 Gen 1) port connects to USB 3.
ENGLISH Rear panel PS/2 keyboard/mouse combo port. This port is for a PS/2 keyboard/mouse. USB 3.2 Gen 1 ports. These 9-pin Universal Serial Bus (USB) ports connect to USB 3.2 Gen 1 devices. DVI-D port. This port is for any DVI-D compatible device. • DVI-D can not be converted to output from RGB Signal to CRT and is not compatible with DVI-I. • The on-board DVI-D and VGA ports only work while using a CPU with integrated graphics.
ENGLISH HDMITM port. This port is for a High-Definition Multimedia Interface (HDMITM) connector, and is HDCP compliant allowing playback of HD DVD, Blu-ray, and other protected content. USB 3.2 Gen 2 ports. These 9-pin Universal Serial Bus (USB) ports are for USB 3.2 Gen 2 devices. We strongly recommend that you connect USB 3.2 Gen 2 devices to USB 3.2 Gen 2 ports for faster and better performance for your USB 3.2 Gen 2 devices. Microphone port (pink). This port connects to a microphone.
Setting up your computer This section guides you through connecting the main hardware devices, such as the external monitor, keyboard, mouse, and power cord, to your computer. ENGLISH Connecting an external monitor Using the ASUS Graphics Card (on selected models only) Connect your monitor to the display output port on the discrete ASUS Graphics Card. To connect an external monitor using the ASUS Graphics Card: 1. Connect a monitor to a display output port on the ASUS Graphics Card. 2.
Connecting a USB keyboard and a USB mouse ENGLISH Connect a USB keyboard and a USB mouse to the USB ports on the rear panel of your computer. ` Connecting the power cord Connect one end of the power cord to the power connector on the rear panel of your computer and the other end to a power source.
Turning your computer ON ENGLISH This section describes how to turn on your computer after setting up your computer. To turn your computer ON: 1. Turn your monitor ON. 2. Press the power button on your computer. Power button 3. 20 Wait until the operating system loads automatically.
ENGLISH Chapter 2 Connecting devices to your computer Connecting a USB storage device This desktop PC provides USB 3.2 Gen 1 and USB 3.2 Gen 2 ports on the front and rear panels. The USB ports allow you to connect USB devices such as storage devices. To connect a USB storage device: • Insert the USB storage device to your computer.
Connecting microphone and speakers ENGLISH This desktop PC comes with microphone ports and speaker ports on both the front and rear panels. The audio I/O ports located on the rear panel allow you to connect 2-channel, 4-channel 5.1-channel and 7.1-channel stereo speakers.
Connecting 5.1-channel Speakers ENGLISH LINE OUT Connecting 7.
Connecting multiple external displays ENGLISH Your desktop PC may come with VGA, HDMITM, or DVI ports and allows you to connect multiple external displays. Setting up multiple displays When using multiple monitors, you are allowed to set display modes. You can use the additional monitor as a duplicate of your main display, or as an extension to enlarge your Windows desktop. To set up multiple displays: 1. Turn off your computer. 2.
Connecting an HDTV ENGLISH Connect a High Definition TV (HDTV) to the HDMITM port of your computer. • You need an HDMITM cable to connect the HDTV and the computer. The HDMITM cable is purchased separately. • To get the best display performance, ensure that your HDMITM cable is less than 15 meters.
ENGLISH 26 Chapter 2: Connecting devices to your computer
ENGLISH Chapter 3 Using your computer Proper posture when using your Desktop PC When using your Desktop PC, maintaining the proper posture is necessary to prevent strain to your wrists, hands, and other joints or muscles. This section provides you with tips on avoiding physical discomfort and possible injury while using and fully enjoying your Desktop PC.
ENGLISH 28 Chapter 3: Using your computer
ENGLISH Chapter 4 Connecting to the Internet Wired connection Use an RJ-45 cable to connect your computer to a DSL/cable modem or a local area network (LAN). Connecting via a DSL/cable modem To connect via a DSL/cable modem: 1. Set up your DSL/cable modem. Refer to the documentation that came with your DSL/cable modem. 2. Connect one end of an RJ-45 cable to the LAN (RJ-45) port on the rear panel of your computer and the other end to a DSL/cable modem. Modem LINE LAN RESET PWR RJ-45 cable 3.
Connecting via a local area network (LAN) To connect via a LAN: ENGLISH 1. Connect one end of an RJ-45 cable to the LAN (RJ-45) port on the rear panel of your computer and the other end to your LAN. RJ-45 cable LAN 2. Turn on your computer. 3. Configure the necessary Internet connection settings. • Contact your network administrator for details or assistance in setting up your Internet connection.
Configuring a dynamic IP/PPPoE network connection 1. ENGLISH To configure a dynamic IP/PPPoE network connection: Launch Network and Sharing Center in either of these two ways: a) From the taskbar, right-click , then click Open Network and Sharing Center. b) From the Start menu, click Settings > Network & Internet > Ethernet > Network and Sharing Center. 2. From the Open Network and Sharing Center screen, click Change Adapter settings. 3. Right-click on your LAN and select Properties. 4.
Return to the Network and Sharing Center and then click Set up a new connection or network. 7. Select Connect to the Internet and click Next. 8. Select Broadband (PPPoE) and click Next. 9. Follow the next onscreen instructions to complete the setup. ENGLISH 6. Configuring a static IP network connection To configure a static IP network connection: 32 1. Repeat steps 1 to 4 of the previous section. 2 Click Use the following IP address. 3.
ENGLISH Chapter 5 Troubleshooting Troubleshooting This chapter presents some problems you might encounter and the possible solutions. ? ? My computer cannot be powered on and the power LED on the front panel does not light up. • Check if your computer is properly connected. • Check if the wall outlet is functioning. • Check if the Power Supply Unit is switched on. Refer to the section Turning your computer ON in Chapter 1. My computer hangs.
ENGLISH ? ? ? ? No display on the monitor. • Check if the monitor is powered on. • Ensure that your monitor is properly connected to the video output port on your computer. • If your computer comes with a discrete graphics card, ensure that you connect your monitor to a video output port on the discrete graphics card. • Check if any of the pins on the monitor video connector is bent. If you discover bent pins, replace the monitor video connector cable.
? The picture on the HDTV is distorted. It is caused by the different resolutions of your monitor and your HDTV. Adjust the screen resolution to fit your HDTV. To change the screen resolution: • ? • Ensure that you connect your speakers to the Line out port (lime) on the front panel or the rear panel. • Check if your speak is connected to an electrical source and turned on. • Adjust your speakers’ volume. • Ensure that your computer’s system sounds are not Muted.
Power ENGLISH Problem No power (The power indicator is off) 36 Possible Cause Action Incorrect power voltage • S et your computer’s power voltage switch to your area’s power requirements. • Adjust the voltage settings. Ensure that the power cord is unplugged from the power outlet. Your computer is not turned on. Press the power key on the front panel to ensure that your computer is turned on. Your computer’s power cord is not properly connected.
Problem No display output after turning the computer on (Black screen) Possible Cause Action The signal cable is not connected to the correct VGA port on your computer. •C onnect the signal cable to the correct display port (onboard VGA or discrete VGA port). • If you are using a discrete VGA card, connect the signal cable to the discrete VGA port. Signal cable problems Try connecting to another monitor. Possible Cause Action The LAN cable is not connected.
Audio ENGLISH Problem No Audio Possible Cause Action Speaker or headphone is connected to the wrong port. • R efer to your computer’s user manual for the correct port. • Disconnect and reconnect the speaker to your computer. Speaker or headphone does not work. Try using another speaker or headphone. The front and back audio ports do not work. Try both the front and back audio ports. If one port failed, check if the port is set to multi-channel.
CPU Too noisy right after turning on the computer. Possible Cause Action Your computer is booting up. It is normal. The fan runs on its full speed when the computer is powering on. The fan slows down after entering the OS. The BIOS settings have been changed. Restore the BIOS to its default settings. Old BIOS version Update the BIOS to the latest version. Visit the ASUS Support site at https:// www.asus.com/support to download the latest BIOS versions. The CPU fan has been replaced.
ENGLISH 40 Chapter 5: Troubleshooting
ENGLISH Appendix Using Windows® 10 Starting for the first time When you start your computer for the first time, a series of screens appear to guide you in configuring the basic settings of your Windows® 10 operating system. To start your Desktop PC for the first time: When you start your computer for the first time, a series of screens appear to guide you in configuring the basic settings of your Windows® 10 operating system. To start your Desktop PC for the first time: 1.
Using the Windows® 10 UI ENGLISH The Windows® 10 User Interface (UI) includes the favorite Start menu and the tiled-formatted Start screen. It includes the following features you can use while working on your Desktop PC.
Start screen ENGLISH The Start screen , which appears together with the Start menu, helps organize all the apps you need in just one place. The apps on the Start screen are displayed on tiled-format for easy access. Some apps require signing in to your Microsoft account before they are fully launched. Click to restore the Start screen Moving apps on the Start screen You can move apps from the Start screen simply through dragging and dropping the app to your preferred location.
Taskbar ENGLISH Windows® 10 comes with the standard taskbar, which keeps all your currently running apps or items in the background. Unpinning apps from the taskbar 1. From the Start screen or taskbar, right-click the app you want to unpin. 2. Click Unpin from Start or Unpin this program from taskbar to remove the app from the Start screen or taskbar. Using the Task View When you have several running apps, you can click running apps, and click on an app or item to launch it.
Snap feature ENGLISH The Snap feature displays about four apps or more in one screen, allowing you to work or switch among apps. Using Snap Use your Desktop PC’s mouse or keyboard to activate Snap onscreen. Using your mouse a) Launch an app, then drag and release on a screen corner to snap it in place. b) Snap another app to your preferred location on the screen. Using your keyboard a) Launch an app, press snap the app in place.
Keyboard shortcuts ENGLISH Using your keyboard, you can also use the following shortcuts to help you launch apps and navigate Windows® 10.
Launches the magnifier and zooms in your screen. + <+> + ENGLISH Zooms out your screen. + <-> Opens the Narrator Settings. Removing everything and reinstalling Windows® 10 Restoring your PC to its original factory settings can be done using the Remove everything and reinstall options in PC Settings. Refer to the steps below to use this option. Back up all your data before using this option. This process may take a while to complete. 1.
