E14715 Revised Edition V4 / August 2018 E-Manual
COPYRIGHT INFORMATION No part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means, except documentation kept by the purchaser for backup purposes, without the express written permission of ASUSTeK COMPUTER INC. (“ASUS”).
Table of Contents About this manual......................................................................................................7 Conventions used in this manual.............................................................................. 9 Icons..................................................................................................................................... 9 Typography..............................................................................................................
Chapter 3: Working with Windows® 10 Starting for the first time..........................................................................................50 Start menu....................................................................................................................51 Windows® apps...........................................................................................................53 Working with Windows® apps..............................................................................
Chapter 5: Upgrading your Notebook PC Removing the compartment cover......................................................................84 Installing a RAM module..........................................................................................88 Installing the Hard Disk Drive.................................................................................91 Installing an M.2 card................................................................................................
UL Safety Notices............................................................................................................. 136 Nordic Lithium Cautions (for lithium-ion batteries)............................................ 137 Optical Drive Safety Information............................................................................... 138 ENERGY STAR complied product...............................................................................
About this manual This manual provides information about the hardware and software features of your Notebook PC, organized through the following chapters: Chapter 1: Hardware Setup This chapter details the hardware components of your Notebook PC. Chapter 2: Using your Notebook PC This chapter shows you how to use the different parts of your Notebook PC. Chapter 3: Working with Windows® 10 This chapter provides an overview of using Windows® 10 in your Notebook PC.
Chapter 5: Upgrading your Notebook PC This chapter guides you through the process of replacing and upgrading parts of your Notebook PC. Tips and FAQs This section presents some recommended tips, hardware FAQs, and software FAQs you can refer to for maintaining and fixing common issues with your Notebook PC. Appendices This section includes notices and safety statements for your Notebook PC.
Conventions used in this manual To highlight key information in this manual, some text are presented as follows: IMPORTANT! This message contains vital information that must be followed to complete a task. NOTE: This message contains additional information and tips that can help complete tasks. WARNING! This message contains important information that must be followed to keep you safe while performing tasks and prevent damage to your Notebook PC's data and components.
Safety precautions Using your Notebook PC This Notebook PC should only be used in environments with ambient temperatures between 5°C (41°F) and 35°C (95°F). Refer to the rating label on the bottom of your Notebook PC and ensure that your power adapter complies with this rating. Do not leave your Notebook PC on your lap or near any part of your body to prevent discomfort or injury from heat exposure. Do not use damaged power cords, accessories, and other peripherals with your Notebook PC.
Caring for your Notebook PC Disconnect the AC power and remove the battery pack (if applicable) before cleaning your Notebook PC. Use a clean cellulose sponge or chamois cloth dampened with a solution of nonabrasive detergent and a few drops of warm water. Remove any extra moisture from your Notebook PC using a dry cloth. Do not use strong solvents such as thinners, benzene, or other chemicals on or near your Notebook PC. Do not place objects on top of your Notebook PC.
Proper disposal Do not throw your Notebook PC in municipal waste. This product has been designed to enable proper reuse of parts and recycling. The symbol of the crossed out wheeled bin indicates that the product (electrical, electronic equipment and mercurycontaining button cell battery) should not be placed in municipal waste. Check local regulations for disposal of electronic products. Do not throw the battery in municipal waste.
Chapter 1: Hardware Setup Notebook PC E-Manual 13
Getting to know your Notebook PC Top View NOTE: The keyboard's layout may vary per region or country. The Notebook view may also vary in appearance depending on the Notebook PC model.
.6” model Notebook PC E-Manual 15
Camera The built-in camera allows you to take pictures or record videos using your Notebook PC. Camera indicator The camera indicator lights up when the built-in camera is in use. Microphone The built-in microphone can be used for video conferencing, voice narrations, or simple audio recording. Display panel This high-definition display panel provides excellent viewing features for photos, videos, and other multimedia files on your Notebook PC.
Keyboard The keyboard provides full-sized QWERTY keys with a comfortable travel depth for typing. It also enables you to use the function keys, allows quick access to Windows®, and controls other multimedia functions. NOTE: The keyboard layout differs by model or territory. Touchpad The touchpad allows the use of multi-gestures to navigate onscreen, providing an intuitive user experience. It also simulates the functions of a regular mouse.
Bottom NOTE: The bottom side may vary in appearance depending on model. WARNING! The bottom of the Notebook PC can get warm to hot while in use or while charging the battery pack. When working on your Notebook PC, do not place it on surfaces that can block the vents. IMPORTANT! 18 • Battery time varies by usage and by the specifications for this Notebook PC. The battery pack cannot be disassembled. • Purchase components from authorized retailers to ensure maximum compatibility and reliability.
14” model 15.
Battery pack The battery pack is automatically charged when your Notebook PC is connected to a power source. When charged, the battery pack supplies power to your Notebook PC. Spring battery lock The spring battery lock automatically locks the battery pack in place once it is inserted into the battery slot. IMPORTANT! This lock should be held in an unlocked position when removing the battery pack. Manual battery lock The manual battery lock is used to keep the battery pack secured.
Audio speakers The built-in audio speakers allow you to hear audio straight from your Notebook PC. Audio features are software-controlled. Compartment cover This cover protects the reserved spaces in your Notebook PC for the removable NVMe SSD (M.2 2280 slot) and RAM (Random Access Memory) modules. NOTE: • For more details, refer to the Chapter 5: Upgrading your Notebook PC section in this E-Manual. • The M.2 2280 slot does not support M.2 PCIe SSD.
Right Side NOTE: The right side may vary in appearance depending on model. USB 2.0 port The USB (Universal Serial Bus) port is compatible with USB 2.0 or USB 1.1 devices such as keyboards, pointing devices, flash disk drives, external HDDs, speakers, cameras and printers. Headphone/Headset jack This port allows you to connect amplified speakers or headphones. You can also use this port to connect your headset. NOTE: This port does not support three-conductor 3.5 mm microphones.
Optical disc drive eject button Press this button to eject the optical drive tray. Optical disc drive manual eject hole The manual eject hole is used to eject the drive tray in case the electronic eject button does not work. WARNING! Use the manual eject hole only when the electronic eject button does not work. NOTE: For more details, refer to the Using the optical drive section in this manual.
Left Side Power (DC) input port Insert the bundled power adapter into this port to charge the battery pack and supply power to your Notebook PC. WARNING! The adapter may become warm to hot while in use. Do not cover the adapter and keep it away from your body while it is connected to a power source. IMPORTANT! Use only the bundled power adapter to charge the battery pack and supply power to your Notebook PC. VGA port This port allows you to connect your Notebook PC to an external display.
HDMI port This port is for the HDMI (High-Definition Multimedia Interface) connector and is HDCP compliant for HD DVD, Blu-ray, and other protected content playback. LAN port Insert the network cable into this port to connect to a local area network. USB 3.1 Gen 1 port The USB 3.1 (Universal Serial Bus 3.1) Gen 1 port provides a transfer rate of up to 5 Gbit/s and is backward compatible to USB 2.0.
Front Side Memory card reader This built-in memory card reader supports SD and SDHC card formats. Status indicators The status indicators help identify the current hardware status of your Notebook PC. Power indicator The power indicator lights up when the Notebook PC is turned on and blinks slowly when the Notebook PC is in sleep mode. Two-color battery charge indicator The two-color LED provides a visual indication of the battery’s charge status.
Color Status Solid Green The Notebook PC is plugged to a power source and the battery power is between 95% and 100%. Solid Orange The Notebook PC is plugged to a power source, charging its battery, and the battery power is less than 95%. Blinking Orange The Notebook PC is running on battery mode and the battery power is less than 10%. Lights off The Notebook PC is running on battery mode and the battery power is between 10% to 100%.
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Chapter 2: Using your Notebook PC Notebook PC E-Manual 29
Getting started Charge your Notebook PC A. Connect the AC power cord to the AC/DC adapter. B. Connect the DC power connector into your Notebook PC’s power (DC) input port. C. Plug the AC power adapter into a 100V~240V power source. Charge the Notebook PC for 3 hours before using it in battery mode for the first time. NOTE: The power adapter may vary in appearance, depending on models and your region.
IMPORTANT! • Locate the input/output rating label on your Notebook PC and ensure that it matches the input/output rating information on your power adapter. Some Notebook PC models may have multiple rating output currents based on the available SKU. • Ensure that your Notebook PC is connected to the power adapter before turning it on for the first time. We strongly recommend that you use a grounded wall socket while using your Notebook PC on power adapter mode.
Lift to open the display panel Press the power button 32 Notebook PC E-Manual
Using the touchpad Moving the pointer You can tap anywhere on the touchpad to activate its pointer, then slide your finger on the touchpad to move the pointer onscreen.
One-finger gestures Tap/Double-tap • Tap an app to select it. • Double-tap an app to launch it. Drag and drop Double-tap an item, then slide the same finger without lifting it off the touchpad. To drop the item to its new location, lift your finger from the touchpad.
Left-click Right-click • Click an app to select it. • Double-click an app to launch it. Click this button to open the rightclick menu. NOTE: The areas inside the dotted line represent the locations of the left mouse button and the right mouse button on the touchpad. Two-finger gestures Tap Tap two fingers on the touchpad to simulate the right-click function.
Two-finger scroll (up/down) Two-finger scroll (left/right) Slide two fingers to scroll up or down. Slide two fingers to scroll left or right. Zoom out Zoom in Bring together your two fingers on Spread apart your two fingers on the touchpad. the touchpad.
Drag and drop Select an item then press and hold the left button. Using your other finger, slide on the touchpad to drag the item, lift your finger off the button to drop the item. Three-finger gestures Tap Tap three fingers on the touchpad to invoke Cortana.
Swipe left/Swipe right If you opened multiple apps, swipe three fingers left or right to switch between these apps. Swipe up Swipe down Swipe up to see an overview of all Swipe down to show the desktop. the apps currently opened.
Four-finger gestures Tap Tap four fingers on the touchpad to invoke Action Center. Customizing your touchpad 1. Launch All settings from the Action Center. 2. Select Devices, then select Mouse & touchpad. 3. Adjust the settings to your preference.
Setting up your Fingerprint account 1. Launch the Start menu. 2. Click/Tap Settings and select Accounts. 3. Select the Sign-in options tab on the left side and click/tap Set up under Fingerprint of Windows Hello. IMPORTANT! • You must add a password before you can use the other sign-in options. • You must set up a PIN before you can enroll in Windows Hello. 4. Click/Tap Get started in the prompt screen and enter your PIN for verification. 5.
Using the keyboard Function keys The function keys on your Notebook PC’s keyboard can trigger the following commands: Puts the Notebook PC into Sleep mode Turns Airplane mode on or off NOTE: When enabled, the Airplane mode disables all wireless connectivity. Decreases display brightness Increases display brightness Turns the display panel on or off Toggles the display mode NOTE: Ensure that the second display is connected to your Notebook PC.
Enables or disables the touchpad Turns the speaker on or off Turns the speaker volume down Turns the speaker volume up Windows® 10 keys There are two special Windows® keys on your Notebook PC’s keyboard used as below: Launches the Start menu Displays the drop-down menu 42 Notebook PC E-Manual
Multimedia control keys The multimedia control keys allow you to control multimedia files, such as audios and videos, when played in your Notebook PC. Press in combination with the arrow keys on your Notebook PC, illustrated as below.
Using the numeric keypad NOTE: The numeric keypad layout may differ by model or territory but the usage procedures remain the same. A numeric keypad is available on selected Notebook PC models. You can use this keypad for numeric input or as pointer direction keys. Press to toggle between using the keypad as number keys or as pointer direction keys.
Using the optical drive NOTE: • The actual location of the electronic eject button may vary depending on your Notebook PC model. • The actual appearance of the Notebook PC optical drive may also vary depending on model but usage procedures remain the same. Inserting an optical disc 1. While the Notebook PC is on, press the electronic eject button to partially eject the optical drive tray. 2. Gently pull out the drive tray. IMPORTANT! Be careful not to touch the optical drive lens.
3. Hold the disc by the edge with its printed side up, then gently place it inside the hub. 4. Push down the disc’s plastic hub until it snaps onto the optical drive hub.
5. Push the drive tray gently to close the optical drive. NOTE: While data is being read, it is normal to hear some spinning and vibrating in the optical drive. Using the manual eject hole The manual eject hole is located on the optical drive door and is used to eject the optical drive tray in case the electronic eject button does not work. To manually eject the optical drive tray, insert a straightened paper clip into the manual eject hole until the drive tray opens.
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Chapter 3: Working with Windows® 10 Notebook PC E-Manual 49
Starting for the first time When you start your Notebook PC for the first time, a series of screens appear to guide you in configuring your Windows® 10 operating system. To start your Notebook PC for the first time: 1. Press the power button on your Notebook PC. Wait for a few minutes until the setup screen appears. 2. From the setup screen, pick your region and a language to use on your Notebook PC. 3. Carefully read the License Terms. Select I accept. 4.
Start menu The Start menu is the main gateway to your Notebook PC’s programs, Windows® apps, folders, and settings.
Launching the Start menu Position your mouse pointer over the Start button in the lower-left corner of your desktop then click it. Press the Windows logo key on your keyboard. Opening programs from the Start menu One of the most common uses of the Start menu is opening programs installed on your Notebook PC. Position your mouse pointer over the program then click to launch it. Use the arrow keys to browse through the programs. Press to launch it.
Windows® apps These are apps pinned on the right pane of the Start menu and displayed in tiled-format for easy access. NOTE: Some Windows® apps require signing in to your Microsoft account before they are fully launched.
Working with Windows® apps Use your Notebook PC’s touchpad or keyboard to launch, customize, and close apps. Launching Windows® apps from the Start menu Position your mouse pointer over the app then click to launch it. Use the arrow keys to browse through the apps. Press to launch an app.
Resizing apps Position your mouse pointer over the app and right-click it, then click Resize and select an app tile size. Use the arrow keys to navigate to the app. Press or (on selected models), then select Resize and select an app tile size. Unpinning apps Position your mouse pointer over the app and right-click it, then click Unpin from Start. Use the arrow keys to navigate to the app. Press or (on selected models), then select Unpin from Start.
Pinning apps to the taskbar Position your mouse pointer over the app and right-click it, then click Pin to taskbar. Use the arrow keys to navigate to the app. Press or (on selected models), then select Pin to taskbar. Pinning more apps to the Start menu From All apps, position your mouse pointer over the app you want to add to the Start menu and right-click it, then click Pin to Start.
Task view Quickly switch between opened apps and programs using the task view feature, you can also use task view to switch between desktops. Launching task view Position your mouse pointer over the icon on the taskbar and click it. Press Notebook PC E-Manual on your keyboard.
Snap feature The Snap feature displays apps side-by-side, allowing you to work or switch between apps. Snap hotspots You can drag and drop apps to these hotspots to snap them into place.
Using Snap 1. Launch the app you wish to snap. 2. Drag the title bar of your app and drop the app to the edge of the screen to snap. 3. Launch another app and repeat the above steps to snap another app. 1. Launch the app you wish to snap. 2. Press and hold the key, then use the arrow keys to snap the app. 3. Notebook PC E-Manual Launch another app and repeat the above steps to snap another app.
Action Center Action Center consolidates notifications from apps and presents a single place where you can interact with them. It also has a really useful Quick Actions section at the bottom. Launching Action Center Position your mouse pointer over the icon on the taskbar and click it. Press 60 on your keyboard.
Other keyboard shortcuts Using the keyboard, you can also use the following shortcuts to help you launch applications and navigate Windows® 10. \ Launches Start menu Launches Action Center Launches the desktop Launches the File Explorer Opens the Share panel Launches Settings Launches Connect panel Activates the Lock screen Minimizes all currently active windows Notebook PC E-Manual 61
Launches Search Launches Project panel Opens the Run window Opens Ease of Access Center Opens the context menu of the Start button Launches the magnifier icon and zooms in your screen Zooms out your screen Opens Narrator Settings 62 Notebook PC E-Manual
Connecting to wireless networks Wi-Fi Access emails, surf the Internet, and share applications via social networking sites using your Notebook PC’s Wi-Fi connection. IMPORTANT! Airplane mode disables this feature. Ensure that Airplane mode is turned off before enabling the Wi-Fi connection of your Notebook PC. Connecting Wi-Fi Connect your Notebook PC to a Wi-Fi network by using the following steps: 1. Select the icon from the taskbar. 2. Select the icon to enable Wi-Fi. 3.
Bluetooth Use Bluetooth to facilitate wireless data transfers with other Bluetoothenabled devices. IMPORTANT! Airplane mode disables this feature. Ensure that Airplane mode is turned off before enabling the Bluetooth connection of your Notebook PC. Pairing with other Bluetooth-enabled devices You need to pair your Notebook PC with other Bluetooth-enabled devices to enable data transfers. Connect your devices by using the following steps: 1. Launch Settings from the Start menu. 2.
Airplane mode Airplane mode disables wireless communication, allowing you to use your Notebook PC safely while in-flight. NOTE: Contact your airline provider to learn about related in-flight services that can be used and restrictions that must be followed when using your Notebook PC in-flight. Turning Airplane mode on 1. Launch Action Center from the taskbar. 2. Select the Press icon to enable Airplane mode. . Turning Airplane mode off 1. Launch Action Center from the taskbar. 2.
Connecting to wired networks You can also connect to wired networks, such as local area networks and broadband Internet connection, using your Notebook PC’s LAN port. NOTE: Contact your Internet Service Provider (ISP) for details or your network administrator for assistance in setting up your Internet connection. To configure your settings, refer to the following procedures.
7. Return to the Network and Sharing Center window then select Set up a new connection or network. 8. Select Connect to the Internet then select Next. 9. Select Broadband (PPPoE). 10. Type your User name, Password, and Connection name then select Connect. 11. Select Close to finish the configuration. 12. Select on the taskbar then select the connection you just created. 13. Type your user name and password then select Connect to start connecting to the Internet.
Turning your Notebook PC off You can turn off your Notebook PC by doing either of the following procedures: • Launch the Start menu, then select Shut down to do a normal shutdown. • From the log-in screen, select • Press > > Shut down. to launch Shut down Windows. Select Shut down from the drop-down list then select OK. • 68 If your Notebook PC is unresponsive, press and hold the power button for at least four (4) seconds until your Notebook PC turns off.
Putting your Notebook PC to sleep To put your Notebook PC to Sleep mode: • Launch the Start menu, then select Sleep to put your Notebook PC to sleep. • From the log-in screen, select Press > > Sleep. to launch Shut down Windows. Select Sleep from the drop-down list then select OK. NOTE: You can also put your Notebook PC to Sleep mode by pressing the power button once.
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Chapter 4: Power-On Self-Test (POST) Notebook PC E-Manual 71
The Power-On Self-Test (POST) The POST (Power-On Self-Test) is a series of software-controlled diagnostic tests that run when you turn on or restart your Notebook PC. The software that controls the POST is installed as a permanent part of the Notebook PC’s architecture. Using POST to access BIOS and Troubleshoot During POST, you can access the BIOS settings or run troubleshooting options using the function keys of your Notebook PC. You may refer to the following information for more details.
• Restart your Notebook PC then press during POST. • Launch the Start menu, and choose Settings > Update & security > Recovery, then select Restart now under Advanced startup. When you enter the Advanced startup screen, select Troubleshoot > Advanced options > UEFI Firmware Settings > Restart. BIOS Settings NOTE: The BIOS screens in this section are for reference only. The actual screens may differ by model and territory.
Boot This menu allows you to set your boot option priorities. You may refer to the following procedures when setting your boot priority. 1. On the Boot screen, select Boot Option #1. 2. Press 74 and select a device as the Boot Option #1.
Security This menu allows you to set up the administrator and user password of your Notebook PC. It also allows you to control the access to your Notebook PC’s hard disk drive, input/output (I/O) interface, and USB interface. NOTE: • If you install a User Password, you will be prompted to input this before entering the operating system. • If you install an Administrator Password, you will be prompted to input this before entering BIOS.
To set the password: 1. On the Security screen, select Setup Administrator Password or User Password. 2. Type in a password then press 3. Re-type to confirm the password then select OK. . To clear the password: 1. On the Security screen, select Setup Administrator Password or User Password. 2. Type in the current password then press 3. Leave other fields blank then select OK to continue. 4. Select OK to clear the old password. . NOTE: A keyboard is required to type in the password.
Save & Exit To keep your configuration settings, select Save Changes and Exit before exiting the BIOS.
To update the BIOS: 1. Verify the Notebook PC’s exact model then download the latest BIOS file for your model from the ASUS website. 2. Save a copy of the downloaded BIOS file to a flash disk drive. 3. Connect your flash disk drive to your Notebook PC. 4. Restart your Notebook PC then access the BIOS settings. 5. From the BIOS menu, select Advanced > ASUS EZ Flash 3 Utility, then press 78 .
6. Locate your downloaded BIOS file in the flash disk drive then press . Follow the onscreen instructions to complete the update. 7. After the BIOS update process, select Save & Exit > Restore Defaults to restore the system to its default settings.
Recovering your system Using recovery options on your Notebook PC allows you to restore the system to its original state or simply refresh its settings to help improve performance. IMPORTANT! • Backup all your data files before doing any recovery option on your Notebook PC. • Note down important customized settings such as network settings, user names, and passwords to avoid data loss. • Ensure that your Notebook PC is plugged in to a power source before resetting your system.
• Go back to an earlier build - This option allows you to go back to an earlier build. Use this option if this build is not working for you. • Advanced startup - Using this option allows you to perform other advanced recovery options on your Notebook PC such as: - Using a USB drive, network connection or Windows recovery DVD to startup your Notebook PC.
2. 82 Under the Update and security option, select Recovery then select the recovery option you would like to perform.
Chapter 5: Upgrading your Notebook PC Notebook PC E-Manual 83
Removing the compartment cover 14” model A. Remove the screws from the Notebook PC’s compartment cover. B. Pull out the compartment cover and remove it completely from your Notebook PC.
To reattach the compartment cover: A. Align and reattach the cover of the compartment. B. Secure the cover using the screws you removed earlier.
15.6” model A. Remove the screws from the Notebook PC’s compartment cover. B. Pull out the compartment cover and remove it completely from your Notebook PC.
To reattach the compartment cover: A. Align and reattach the cover of the compartment. B. Secure the cover using the screws you removed earlier.
Installing a RAM module Upgrade the memory capacity of your Notebook PC by installing a RAM (Random Access Memory) module in the memory module compartment. The following steps show you how to install a RAM module into your Notebook PC: WARNING! Disconnect all the connected peripherals, any telephone or telecommunication lines and power connector (such as external power supply, battery pack, etc.) before removing the compartment cover.
14” model A. Remove the compartment cover. NOTE: For more details, refer to the Removing the compartment cover section in this manual. B. Align and insert the RAM module into the RAM module slot. C. Push down the RAM module until it clicks in place.
15.6” model A. Remove the compartment cover. NOTE: For more details, refer to the Removing the compartment cover section in this manual. B. Align and insert the RAM module into the RAM module slot. C. Push down the RAM module until it clicks in place.
Installing the Hard Disk Drive Refer to the following steps if you need to install a new HDD (Hard Disk Drive) to your Notebook PC: IMPORTANT! Purchase an HDD from authorized retailers of this Notebook PC to ensure maximum compatibility and reliability. WARNING! Disconnect all the connected peripherals, any telephone or telecommunication lines and power connector (such as external power supply, battery pack, etc.) before removing the compartment cover.
14” model Hard disk drive caddy A. Remove the compartment cover. NOTE: For more details, refer to the Removing the compartment cover section in this manual. B. Move the manual battery lock to the unlocked position. C. Move and hold the spring battery lock to an unlocked position. D. Pull out the battery pack from the battery slot then release your hold on the spring battery lock.
E. Remove the screws securing the cover.
F. Disconnect the speaker cable from the motherboard. G. Remove the cover completely from your Notebook PC.
H. Remove the screws securing the HDD caddy to the Notebook PC. I. Remove the HDD caddy.
J. Place the new HDD in the compartment with the HDD connector aligned with the HDD port. Push the HDD until it connects with the HDD caddy.
K. Secure the HDD with the bundled screws.
L. Replace the HDD caddy back in the compartment with the HDD connector aligned with the Notebook PC’s HDD port. Push the HDD caddy until it connects with the Notebook PC. M. Secure the HDD caddy with the screws you removed earlier.
N. Connect the speaker cable to the motherboard. O. Align and reattach the cover of the compartment.
P. 100 Secure the cover using the screws you removed earlier.
Q. Move the manual battery lock to the unlocked position. R. Align and insert the new battery pack into the Notebook PC’s battery slot. S. Move the manual battery lock back to the locked position after inserting the battery pack. T. Reattach the compartment cover. NOTE: For more details, refer to the Removing the compartment cover section in this manual.
15.6” model Internal hard disk drive bay A. Remove the compartment cover. NOTE: For more details, refer to the Removing the compartment cover section in this manual. B. Remove the screws securing the HDD bay to the compartment. C. (Optional) If an HDD is currently installed in your Notebook PC, disconnect the HDD bay from the HDD port as shown in the illustration below.
D. (Optional) If an HDD is currently attached to the HDD bay, refer to the following steps on how to remove the old HDD: 1. Remove all the screws on the sides of the HDD bay. 2. Remove the old HDD from the HDD bay then place it on a flat dry surface with its PCB (Printed Circuit Board) facing up, as shown in the illustration below.
E. Place the new HDD with its PCB (Printed Circuit Board) facing the HDD bay. Ensure that the port connectors of your HDD are not obstructed by any part of the HDD bay. F. Reattach and secure the HDD with the screws you removed earlier.
G. Replace the HDD bay back in the compartment with the HDD connector aligned with the Notebook PC’s HDD port. Push the HDD bay until it connects with the Notebook PC. H. Secure the HDD bay with the screws you removed earlier.
Hard disk drive caddy A. Remove the compartment cover. NOTE: For more details, refer to the Removing the compartment cover section in this manual. B. Move the manual battery lock to the unlocked position. C. Move and hold the spring battery lock to an unlocked position. D. Pull out the battery pack from the battery slot then release your hold on the spring battery lock.
E. Remove the screws securing the HDD bay to the compartment. F. Remove the screws securing the cover. G. Remove the HDD bay from your Notebook PC. If an HDD is currently installed in your HDD bay, disconnect the HDD bay from the HDD port as shown in the illustration below.
H. Disconnect the speaker cable from the motherboard. I. Remove the cover completely from your Notebook PC.
J. Remove the screws securing the HDD caddy to the Notebook PC. K. Remove the HDD caddy.
L. Place the new HDD in the compartment with the HDD connector aligned with the HDD port. Push the HDD until it connects with the HDD caddy.
M. Secure the HDD with the bundled screws.
N. Replace the HDD caddy back in the compartment with the HDD connector aligned with the Notebook PC’s HDD port. Push the HDD caddy until it connects with the Notebook PC. O. Secure the HDD caddy with the screws you removed earlier.
P. Connect the speaker cable to the motherboard. Q. Align and reattach the cover of the compartment.
R. Replace the HDD bay back in the compartment. If an HDD is currently installed in your HDD bay, push the HDD bay with the HDD connector aligned with the Notebook PC’s HDD port until it connects with the Notebook PC. S. Secure the HDD bay with the screws you removed earlier. T. Secure the cover using the screws you removed earlier.
U. Move the manual battery lock to the unlocked position. V. Align and insert the new battery pack into the Notebook PC’s battery slot. W. Move the manual battery lock back to the locked position after inserting the battery pack. X. Reattach the compartment cover. NOTE: For more details, refer to the Removing the compartment cover section in this manual.
Installing an M.2 card Refer to the following steps when installing a compatible M.2 card in your Notebook PC: IMPORTANT! Purchase your M.2 card from authorized retailers of this Notebook PC to ensure maximum compatibility and reliability. WARNING! Disconnect all the connected peripherals, any telephone or telecommunication lines and power connector (such as external power supply, battery pack, etc.) before removing the compartment cover.
14” model A. Remove the compartment cover. NOTE: For more details, refer to the Removing the compartment cover section in this manual. B. Align and insert the M.2 card into its card module slot. C. Secure the M.2 card in place using the bundled screw.
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Tips and FAQs Notebook PC E-Manual 119
Useful tips for your Notebook PC To help you maximize the use of your Notebook PC, maintain its system performance, and ensure all your data are kept secured, here are some useful tips that you can follow: • Update Windows® periodically to ensure that your applications have the latest security settings. • Use an anti-virus software to protect your data and keep this updated too. • Unless absolutely necessary, refrain from using force shutdown to turn off your Notebook PC.
Hardware FAQs 1. A black dot, or sometimes a colored dot, appears onscreen when I turn on the Notebook PC. What should I do? Although these dots normally appear onscreen, they will not affect your system. If the incident continues and subsequently affects system performance, consult an authorized ASUS service center. 2. My display panel has an uneven color and brightness.
4. 5. My battery charge indicator does not light up. What’s wrong? • Check whether the power adapter or battery pack is attached correctly. You may also disconnect the power adapter or battery pack, wait for a minute, then reconnect them again to the power outlet and Notebook PC. • If the problem still exists, contact your local ASUS service center for assistance. Why is my touchpad not working? Press 6. to enable your touchpad.
8. My Notebook PC cannot do keystrokes correctly because my cursor keeps on moving. What should I do? Make sure that nothing accidentally touches or presses on your touchpad while you type on the keyboard. You can also disable your touchpad by pressing 9. . Instead of showing letters, pressing the “U”, “I”, and “O” keys on my keyboard displays numbers. How can I change this? Press the key or (on selected models) on your Notebook PC to turn off this feature and use the said keys for inputting letters.
Software FAQs 1. When I turn on my Notebook PC, the power indicator lights up but nothing appears on my screen. What can I do to fix this? You can try doing any of the following suggestions: 2. • Force shutdown your Notebook PC by pressing the power button for at least four (4) seconds. Check if the power adapter and battery pack are inserted correctly then turn on your Notebook PC. • If the problem still exists, contact your local ASUS service center for assistance.
4. My Notebook PC does not boot up. How can I fix this? You can try doing any of the following suggestions: 5. • Remove all connected devices to your Notebook PC then restart your system. • If the problem still exists, contact your local ASUS service center for assistance. Why can’t my Notebook PC wake up from sleep mode? • You need to press the power button to resume your last working state. • Your system might have completely used up its battery power.
Notebook PC E-Manual
Appendices Notebook PC E-Manual 127
DVD-ROM Drive Information The DVD-ROM drive allows you to view and create your own CDs and DVDs. You can purchase an optional DVD viewer software to view DVD titles. NOTE: The DVD-ROM Drive is available on selected models. Regional Playback Information Playback of DVD movie titles involves decoding MPEG2 video, digital AC3 audio and decryption of CSS protected content.
Region Definitions Region 1 Canada, US, US Territories Region 2 Czech, Egypt, Finland, France, Germany, Gulf States, Hungary, Iceland, Iran, Iraq, Ireland, Italy, Japan, Netherlands, Norway, Poland, Portugal, Saudi Arabia, Scotland, South Africa, Spain, Sweden, Switzerland, Syria, Turkey, UK, Greece, Former Yugoslav Republics, Slovakia Region 3 Burma, Indonesia, South Korea, Malaysia, Philippines, Singapore, Taiwan, Thailand, Vietnam Region 4 Australia, Caribbean (Except US Territories), Central America, Ne
Blu-ray ROM Drive Information The Blu-ray ROM Drive allows you to view HD (High-Definition) videos and other disc file formats such as DVDs and CDs. NOTE: The Blu-ray ROM Drive is available on selected models. Region Definitions Region A North, Central and South American countries, and their territories; Taiwan, Hong Kong, Macao, Japan, Korea (South and North), South East Asian countries and their territories.
Federal Communications Commission Interference Statement This device complies with FCC Rules Part 15. Operation is subject to the following two conditions: • This device may not cause harmful interference. • This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the Federal Communications Commission (FCC) rules.
FCC Radio Frequency (RF) Exposure Caution Statement WARNING! Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. To maintain compliance with FCC RF exposure compliance requirements, please avoid direct contact to the transmitting antenna during transmitting.
Compliance Statement of Innovation, Science and Economic Development Canada (ISED) This device complies with Innovation, Science and Economic Development Canada license exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
Caution (i) the device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems; (ii) the maximum antenna gain permitted for devices in the bands 5250-5350 MHz and 5470-5725 MHz shall comply with the e.i.r.p. limit; and (iii) the maximum antenna gain permitted for devices in the band 5725-5825 MHz shall comply with the e.i.r.p. limits specified for point-to-point and non point-topoint operation as appropriate.
Wireless Operation Channel for Different Domains N. America 2.412-2.462 GHz Ch01 through Ch11 Japan 2.412-2.484 GHz Ch01 through Ch14 Europe ETSI 2.412-2.472 GHz Ch01 through Ch13 Power Safety Requirement Products with electrical current ratings up to 6A and weighing more than 3Kg must use approved power cords greater than or equal to: H05VV-F, 3G, 0.75mm2 or H05VV-F, 2G, 0.75mm2.
UL Safety Notices Required for UL 1459 covering telecommunications (telephone) equipment intended to be electrically connected to a telecommunication network that has an operating voltage to ground that does not exceed 200V peak, 300V peak-to-peak, and 105V rms, and installed or used in accordance with the National Electrical Code (NFPA 70).
Nordic Lithium Cautions (for lithium-ion batteries) CAUTION! Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions. (English) ATTENZIONE! Rischio di esplosione della batteria se sostituita in modo errato. Sostituire la batteria con un una di tipo uguale o equivalente consigliata dalla fabbrica. Non disperdere le batterie nell’ambiente.
Optical Drive Safety Information Laser Safety Information CLASS 1 LASER PRODUCT WARNING! To prevent exposure to the optical drive’s laser, do not attempt to disassemble or repair the optical drive by yourself. For your safety, contact a professional technician for assistance. Service warning label WARNING! INVISIBLE LASER RADIATION WHEN OPEN. DO NOT STARE INTO BEAM OR VIEW DIRECTLY WITH OPTICAL INSTRUMENTS. CDRH Regulations The Center for Devices and Radiological Health (CDRH) of the U.S.
ENERGY STAR complied product ENERGY STAR is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy helping us all save money and protect the environment through energy efficient products and practices. All ASUS products with the ENERGY STAR logo comply with the ENERGY STAR standard, and the power management feature is enabled by default. The monitor and computer are automatically set to sleep after 10 and 30 minutes of user inactivity.
ASUS Recycling/Takeback Services ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment. We believe in providing solutions for you to be able to responsibly recycle our products, batteries, other components as well as the packaging materials. Please go to http://csr.asus.com/english/Takeback.htm for detailed recycling information in different regions.
Regional notice for Singapore Complies with IMDA Standards DB103778 This ASUS product complies with IMDA Standards. REACH Complying with the REACH (Registration, Evaluation, Authorization, and Restriction of Chemicals) regulatory framework, we publish the chemical substances in our products at ASUS REACH website at http://csr.asus.com/english/REACH.htm. Prevention of Hearing Loss To prevent possible hearing damage, do not listen at high volume levels for long periods.
Change of Address Notification ASUS Computer International will be moving to a new location on August 1st, 2018. The new address and telephone number will be as follows: Address: 48720 Kato Rd., Fremont, CA 94538, USA Telephone Number: (510)739-3777 Please note that the address printed on the packaging box, user manual and FCC Compliance information will no longer be available, but the compliance and declaration will still be the same.
