User Guide ZenWiFi Hybrid MoCA Mesh Router Model: XC5
E22780 First Edition October 2023 Copyright © 2023 ASUSTeK Computer Inc. All Rights Reserved. No part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means, except documentation kept by the purchaser for backup purposes, without the express written permission of ASUSTeK Computer Inc. (“ASUS”).
Table of contents 1 Getting to know your wireless router 2 Getting started 1.1 1.2 1.3 1.4 1.5 1.6 2.1 Welcome!............................................................................................6 Package contents............................................................................6 Your wireless router........................................................................7 Positioning your router.................................................................9 Setup Requirements......
Table of contents 4.1.2 4.1.3 4.1.4 4.1.5 4.1.6 4.2 LAN.................................................................................................... 54 4.2.1 4.2.2 4.2.3 4.2.4 4.3 General.......................................................................................71 URL Filter...................................................................................71 Keyword filter..........................................................................72 Network Services Filter..............
Table of contents 4.7 System Log..................................................................................... 79 5 Utilities 6 Troubleshooting 5.1 5.2 6.1 6.2 Device Discovery.......................................................................... 80 Firmware Restoration.................................................................. 80 Basic Troubleshooting................................................................ 82 Frequently Asked Questions (FAQs) ...............................
1 Getting to know your wireless router 1.1 Welcome! Thank you for purchasing an ASUS ZenWiFi XC5 Hybrid Wireless Router! 1.2 Package contents ZenWiFi XC5 Hybrid Wireless Router Power cable Warranty card Network cable (RJ-45) Quick Start Guide NOTES: 6 • If any of the items are damaged or missing, contact ASUS for technical inquiries and support. Refer to the ASUS Support Hotline list at the back of this user manual.
1.3 Your wireless router ASUS ZenWiFi Hybrid Overview Power (DC-IN) port Insert the bundled AC adapter into this port and connect your router to a power source. MoCA port Connect a coaxial cable into this port to establish MoCA connection. MoCA link LED Solid white: MoCA network is connected. Blinking white: Transmitting or receiving data via MoCA connection LAN port Connect a network cable into this port to establish LAN connection. WAN / LAN port Connect your modem to this port with a network cable.
Specifications DC Power adapter DC Output: +12V with max 1.5A current Operating Temperature 0~40oC Storage 0~70oC Operating Humidity 50~90% Storage 20~90% ZenWiFi Hybrid LED indications Solid blue Your ZenWiFi XC5 is ready for setup. Solid white Your ZenWiFi XC5 is online and works well. Solid yellow The signal between your ZenWiFi XC5 router and the node is weak. Solid red Your ZenWiFi XC5 router has no Internet connection. Your ZenWiFi XC5 node is disconnected from the router.
1.4 Positioning your router For the best wireless signal transmission between the wireless router and the network devices connected to it, ensure that you: • Place the wireless router in a centralized area for a maximum wireless coverage for the network devices. • Keep the device away from metal obstructions and away from direct sunlight. • Keep the device away from 802.11g or 20MHz only Wi-Fi devices, 2.
1.5 Setup Requirements To set up your wireless network, you need a computer that meets the following system requirements: • Ethernet RJ-45 (LAN) port (10Base-T/100Base-TX/ 1000BaseTX) • IEEE 802.11a/b/g/n/ac/ax wireless capability • An installed TCP/IP service • Web browser such as Internet Explorer, Firefox, Safari, or Google Chrome NOTES: 10 • If your computer does not have built-in wireless capabilities, you may install an IEEE 802.
1.6 Router Setup IMPORTANT! • Use a wired connection when setting up your wireless router to avoid possible setup problems. • Before setting up your ASUS wireless router, do the following: • If you are replacing an existing router, disconnect it from your network. • Disconnect the cables/wires from your existing modem setup. If your modem has a backup battery, remove it as well. • Reboot your cable modem and computer (recommended).
AiMesh Router Setup Steps 01 Prepare Place your ZenWiFi XC5 router and node within 3 meters of each other during the setup process. 02 AiMesh node Keep your AiMesh node powered on and standby for AiMesh system settings. within 3 meters AiMesh node 03 12 AiMesh router Launching ASUS Router APP Launch ASUS Router APP, and then follow the on-screen instructions to finish the AiMesh setup.
Relocation Locate the AiMesh router and node close to your existing coaxial port. LAN-WAN TV/Coax Splitter Modem MoCA Backhaul MoCA Backhaul up to 16 MoCA Nodes NOTES: • For better transmission quality, ensure that you use RG6 coaxial cables in the network environment. • The operating frequency range of MoCA 2.5 is 1,125MHz ~ 1,675MHz. Since some splitters may not be able to work properly (e.g.
2 Getting started 2.1 Installing ASUS Router App Download free ASUS Router app to set up and manage your router(s). 2.1.1 Quick Internet Setup (QIS) with ASUS Router App Open the ASUS Router app and follow the on-screen instructions to set up your network.
NOTES: • If you have trouble finding your routers, ensure that the router and node are far enough away from each other. • When setting up the SSID, you can select Separate 2.4GHz and 5GHz to assign different SSIDs for your wireless bands.
To ensure that your router and node have been set up properly, in the ASUS Router app, go to Home and check the network connection between the router and the node. • A green bar between the two nodes indicates strong signal strength; • Tap the node to check the signal strength or connection quality.
After the node has connected, the router LED indicator may turn green, indicating that the router is performing backend optimizations. At this time, devices can connect to the network, but performance may be limited. We recommend waiting to perform tests until the router LED indicator turns white. You can go to the router’s web GUI for additional configurations if necessary. Refer to the following pages for details.
2.2 Logging into the Web GUI Your ASUS Wireless Router comes with an intuitive web graphical user interface (GUI) that allows you to easily configure its various features through a web browser such as Internet Explorer, Firefox, Safari, or Google Chrome. NOTE: The features may vary with different firmware versions. To log into the web GUI: 1. On your web browser, enter http://www.asusrouter.com. 2. On the login page, key in the default user name (admin) and password (admin). 3.
2.2.1 Quick Internet Setup (QIS) with Web GUI The Quick Internet Setup (QIS) function guides you in quickly setting up your Internet connection. NOTE: When setting the Internet connection for the first time, press the Reset button on your wireless router to reset it to its factory default settings. To use QIS with auto-detection: 1. Log into the Web GUI. The QIS page launches automatically. NOTES: • For details on changing your wireless router's login username and password, refer to section 4.6.2 System.
2. The wireless router automatically detects if your ISP connection type is Dynamic IP, PPPoE, PPTP, L2TP, and Static IP. Key in the necessary information for your ISP connection type. IMPORTANT! Obtain the necessary information from your ISP about the Internet connection type.
for Static IP NOTES: • The auto-detection of your ISP connection type takes place when you configure the wireless router for the first time or when your wireless router is reset to its default settings. • If QIS failed to detect your Internet connection type, click Skip to manual setting and manually configure your connection settings. 3. Assign the wireless network name (SSID) and security key for your 2.4 GHz and 5 GHz wireless connection. Click Apply when done.
NOTE: If you want to assign different SSIDs for your 2.4 GHz and 5 GHz wireless connection, tick Separate 2.4GHz and 5 GHz.
2.3 Connecting to your wireless network After setting up your wireless router via QIS, you can connect your computer or other smart devices to your wireless network. To connect to your network: 1. On your computer, click the network icon in the notification area to display the available wireless networks. 2. Select the wireless network that you want to connect to, then click Connect. 3. You may need to key in the network security key for a secured wireless network, then click OK. 4.
3 Configuring the General settings 3.1 Using the Network Map Network Map allows you to configure your network’s security settings and manage your network clients.
3.1.1 Setting up the wireless security settings To protect your wireless network from unauthorized access, you need to configure its security settings. To set up the wireless security settings: 1. From the navigation panel, go to General > Network Map. 2. On the Network Map screen and under System status, you can configure the wireless security settings such as SSID, security level, and encryption settings. NOTE: You can set up different wireless security settings for 2.4GHz and 5GHz bands. 2.
3.1.2 Managing your network clients To manage your network clients: 1. From the navigation panel, go to General > Network Map tab. 2. On the Network Map screen, select the Client Status icon to display your network client’s information. 3. To block a client’s access to your network, select the client and click block.
3.1.3 Setting up AiMesh System To setup ASUS AiMesh, make sure that the AiMesh node stays in factory defaults. Meanwhile, place the router and node around 3 meters away from each other during setup process. To set up AiMesh system: 1. Login to your AiMesh router. 2. Go to Network Map page, click the AiMesh Node icon and then Search for your extending AiMesh node. 3. When the AiMesh node displays on this page, click it to join the AiMesh system.
4. When done, go to AiMesh to check the backhaul connection quality for your AiMesh nodes.
5. You can also find the information of the connected clients and tweak backhaul configurations on this page. Clients a. Clicking allows you to bind a WiFi client to a specified AiMesh node. b. When a client has connected to the nearby AiMesh node, clicking allows you to reconnect it to the wireless network again. However, the connection decision rule still relies on the client driver. Management a.
3.2 Creating a Guest Network The Guest Network provides temporary visitors with Internet connectivity via access to separate SSIDs or networks without providing access to your private network. NOTE: ZenWiFi XC5 supports up to six SSIDs. To create a guest network: 1. From the navigation panel, go to General > Guest Network. 2. On the Guest Network screen, select 2.4GHz or 5GHz frequency band for the guest network that you want to create. 3. Click Enable.
4. To change a guest’s settings, click the guest settings you want to modify. Click Remove to delete the guest’s settings. 5. Assign a wireless name for your temporary network on the Network Name (SSID) field. 6. Select an Authentication Method. 7. If you select a WPA authentication method, select a WPA Encryption. 8. Specify the Access time or choose Limitless. 9. Select Disable or Enable on the Access Intranet item. 10. When done, click Apply.
3.3 AiProtection AiProtection provides real-time monitoring that detects malware, spyware, and unwanted access. It also filters unwanted websites and apps and allows you to schedule a time that a connected device is able to access the Internet.
3.3.1 Network Protection Network Protection prevents network exploits and secures your network from unwanted access. Configuring Network Protection To configure Network Protection: 1. From the navigation panel, go to General > AiProtection. 2. From the Network Protection tab, click Scan. When done scanning, the utility displays the results on the Router Security Assessment page.
IMPORTANT! Items marked as Yes on the Router Security Assessment page is considered to be at a safe status. Items marked as No, Weak, or Very Weak is highly recommended to be configured accordingly. 3. (Optional) From the Router Security Assessment page, manually configure the items marked as No, Weak, or Very Weak. To do this: a. Click an item. NOTE: When you click an item, the utility forwards you to the item’s setting page. b.
Malicious Sites Blocking This feature restricts access to known malicious websites in the cloud database for an always-up-to-date protection. NOTE: This function is automatically enabled if you run the Router Weakness Scan. To enable Malicious Sites Blocking: 1. From the navigation panel, go to General > AiProtection. 2. From the AiProtection main page, click on Network Protection. 3. From the Malicious Sites Blocking pane, click ON.
To configure Alert Preference: 1. From the Infected Device Prevention and Blocking pane, click Alert Preference. 2. Select or key in the e-mail provider, e-mail account, and password then click Apply.
3.3.2 Setting up Parental Controls Parental Control allows you to control the Internet access time or set the time limit for a client’s network usage. To go to the Parental Controls main page: 1. From the navigation panel, go to General > Parental Controls.
Time Scheduling Time Scheduling allows you to set the time limit for a client’s network usage. NOTE: Ensure that your system time is synchronized with the NTP server. To configure Time Scheduling: 1. From the navigation panel, go to General > Parental Controls > Time Scheduling. 2. From the Enable Time Scheduling pane, click ON. 3. From the Clients Name column, select or key in the client’s name from the drop down list box.
3.4 Using the Traffic Manager 3.4.1 Managing QoS (Quality of Service) Bandwidth Quality of Service (QoS) allows you to set the bandwidth priority and manage network traffic. To enable the QoS function: 1. From the navigation panel, go to General > QoS tab. 2. Click ON to enable QoS. Fill in the upload and download bandwidth fields. NOTE: Get the bandwidth information from your ISP. You can also go to http://speedtest.net to check and get your bandwidth.
4 Configuring the Advanced Settings 4.1 Wireless 4.1.1 General The General tab allows you to configure the basic wireless settings.
To configure the basic wireless settings: 1. From the navigation panel, go to Advanced Settings > Wireless > General tab. 2. At ZenWiFi router, the Smart Connect is enabled by default, which means 2.4GHz and 5GHz settings will be synchronized. If you disable Smart Connect, you can select 2.4GHz or 5GHz as the frequency band for your wireless network. 3. Assign a unique name containing up to 32 characters for your SSID (Service Set Identifier) or network name to identify your wireless network.
6. Select any of these channel bandwidth to accommodate higher transmission speeds: 20/40/80/160MHz(default): Select this bandwidth to maximize the wireless throughput. 20MHz: Select this bandwidth if you encounter some issues with your wireless connection. 7. Select the operating channel for your wireless router. Select Auto to allow the wireless router to automatically select the channel that has the least amount of interference. 8.
4.1.2 WPS WPS (Wi-Fi Protected Setup) is a wireless security standard that allows you to easily connect devices to a wireless network. You can configure the WPS function via the PIN code or WPS button. NOTE: Ensure that the devices support WPS. To enable WPS on your wireless network: 1. From the navigation panel, go to Advanced Settings > Wireless > WPS tab. 2. In the Enable WPS field, move the slider to ON. 3. If you want to change the frequency to 2.
4. In the WPS Method field, select Push Button or Client PIN code. If you select Push button, go to step 5. If you select Client PIN Code, go to step 6. 5. To set up WPS using the router’s WPS button, follow these steps: a. Click Start or press the WPS button found at the front of the wireless router. b. Press the WPS button on your wireless device. This is normally identified by the WPS logo. NOTE: Check your wireless device or its user manual for the location of the WPS button.
c. The wireless router will scan for any available WPS devices. If the wireless router does not find any WPS devices, it will switch to standby mode. 6. To set up WPS using the Client’s PIN code, follow these steps: a. Locate the WPS PIN code on your wireless device’s user manual or on the device itself. b. Key in the Client PIN code on the text box. c. Click Start to put your wireless router into WPS survey mode. The router’s LED indicators quickly flash three times until the WPS setup is completed.
4.1.3 Bridge Bridge or WDS (Wireless Distribution System) allows your ASUS wireless router to connect to another wireless access point exclusively, preventing other wireless devices or stations to access your ASUS wireless router. It can also be considered as a wireless repeater where your ASUS wireless router communicates with another access point and other wireless devices. To set up the wireless bridge: 1. From the navigation panel, go to Advanced Settings > Wireless > WDS tab. 2.
• WDS Only: Enables the Wireless Bridge feature but prevents other wireless devices/stations from connecting to the router. • HYBRID: Enables the Wireless Bridge feature and allows other wireless devices/stations to connect to the router. NOTE: In Hybrid mode, wireless devices connected to the ASUS wireless router will only receive half the connection speed of the Access Point. 4. In the Connect to APs in list field, click Yes if you want to connect to an Access Point listed in the Remote AP List. 5.
4.1.4 Wireless MAC Filter Wireless MAC filter provides control over packets transmitted to a specified MAC (Media Access Control) address on your wireless network. To set up the Wireless MAC filter: 1. From the navigation panel, go to Advanced Settings > Wireless > Wireless MAC Filter tab. 2. Tick Yes in the Enable Mac Filter field. 3. In the MAC Filter Mode dropdown list, select either Accept or Reject. • Select Accept to allow devices in the MAC filter list to access to the wireless network.
4.1.5 RADIUS Setting RADIUS (Remote Authentication Dial In User Service) Setting provides an extra layer of security when you choose WPAEnterprise, WPA2-Enterprise, or Radius with 802.1x as your Authentication Mode. To set up wireless RADIUS settings: 1. Ensure that the wireless router’s authentication mode is set to WPA-Enterprise, WPA2-Enterprise, or Radius with 802.1x. NOTE: Please refer to section 4.1.1 General section for configuring your wireless router’s Authentication Mode. 2.
4. In the Server IP Address field, key in your RADIUS server’s IP Address. 5. In the Connection Secret field, assign the password to access your RADIUS server. 6. Click Apply.
4.1.6 Professional The Professional screen provides advanced configuration options. NOTE: We recommend that you use the default values on this page. In the Professional screen, you can configure the following: • Band: Select the frequency band that the professional settings will be applied to. • Enable Radio: Select Yes to enable wireless networking. Select No to disable wireless networking. • Enable wireless scheduler: You can choose clock format as 24-hour or 12-hour.
• Set AP isolated: The Set AP isolated item prevents wireless devices on your network from communicating with each other. This feature is useful if many guests frequently join or leave your network. Select Yes to enable this feature or select No to disable. • Multicast rate (Mbps): Select the multicast transmission rate or click Disable to switch off simultaneous single transmission. • Preamble Type: Preamble Type defines the length of time that the router spent for CRC (Cyclic Redundancy Check).
• DTIM Interval: DTIM (Delivery Traffic Indication Message) Interval or Data Beacon Rate is the time interval before a signal is sent to a wireless device in sleep mode indicating that a data packet is awaiting delivery. The default value is three milliseconds. • Beacon Interval: Beacon Interval is the time between one DTIM and the next. The default value is 100 milliseconds. Lower the Beacon Interval value for an unstable wireless connection or for roaming devices.
4.2 LAN 4.2.1 LAN IP The LAN IP screen allows you to modify the LAN IP settings of your wireless router. NOTE: Any changes to the LAN IP address will be reflected on your DHCP settings. To modify the LAN IP settings: 1. From the navigation panel, go to Advanced Settings > LAN > LAN IP tab. 2. Modify the IP address and Subnet Mask. 3. When done, click Apply.
4.2.2 DHCP Server Your wireless router uses DHCP to assign IP addresses automatically on your network. You can specify the IP address range and lease time for the clients on your network. To configure the DHCP server: 1. From the navigation panel, go to Advanced Settings > LAN > DHCP Server tab. 2. In the Enable the DHCP Server field, tick Yes. 3. In the ZenWiFi AX Hybrid’s Domain Name text box, enter a domain name for the wireless router. 4.
6. In the Lease time field, specify in seconds when an assigned IP address will expire. Once it reaches this time limit, the DHCP server will then assign a new IP address. NOTES: • We recommend that you use an IP address format of 192.168.50.xxx (where xxx can be any number between 2 and 254) when specifying an IP address range. • An IP Pool Starting Address should not be greater than the IP Pool Ending Address. 7.
4.2.3 Route If your network makes use of more than one wireless router, you can configure a routing table to share the same Internet service. NOTE: We recommend that you do not change the default route settings unless you have advanced knowledge of routing tables. To configure the LAN Routing table: 1. From the navigation panel, go to Advanced Settings > LAN > Route tab. 2. On the Enable static routes field, choose Yes. 3.
4.2.4 IPTV The wireless router supports connection to IPTV services through an ISP or a LAN. The IPTV tab provides the configuration settings needed to set up IPTV, VoIP, multicasting, and UDP for your service. Contact your ISP for specific information regarding your service.
4.3 WAN 4.3.1 Internet Connection The Internet Connection screen allows you to configure the settings of various WAN connection types. To configure the WAN connection settings: 1. From the navigation panel, go to Advanced Settings > WAN > Internet Connection tab. 2. Configure the following settings below. When done, click Apply. • WAN Connection Type: Choose your Internet Service Provider type. The choices are Automatic IP, PPPoE, PPTP, L2TP or fixed IP.
• Enable WAN: Select Yes to allow the router Internet access. Select No to disable Internet access. • Enable NAT: NAT (Network Address Translation) is a system where one public IP (WAN IP) is used to provide Internet access to network clients with a private IP address in a LAN. The private IP address of each network client is saved in a NAT table and is used to route incoming data packets.
monitor the MAC address of networking devices that connect to their service and reject any unrecognized device that attempt to connect. To avoid connection issues due to an unregistered MAC address, you can: • Contact your ISP and update the MAC address associated with your ISP service. • Clone or change the MAC address of the ASUS wireless router to match the MAC address of the previous networking device recognized by the ISP.
4.3.2 Port Trigger Port range triggering opens a predetermined incoming port for a limited period of time whenever a client on the local area network makes an outgoing connection to a specified port. Port triggering is used in the following scenarios: • More than one local client needs port forwarding for the same application at a different time. • An application requires specific incoming ports that are different from the outgoing ports. To set up Port Trigger: 1.
• Trigger Port: Specify a trigger port to open the incoming port. • Protocol: Select the protocol, TCP, or UDP. • Incoming Port: Specify an incoming port to receive inbound data from the Internet. NOTES: • When connecting to an IRC server, a client PC makes an outgoing connection using the trigger port range 66660-7000. The IRC server responds by verifying the username and creating a new connection to the client PC using an incoming port.
4.3.3 Virtual Server / Port Forwarding Port forwarding is a method to direct network traffic from the Internet to a specific port or a specific range of ports to a device or number of devices on your local network. Setting up Port Forwarding on your router allows PCs outside the network to access specific services provided by a PC in your network.
• Famous Server List: Determine which type of service you want to access. • Famous Game List: This item lists ports required for popular online games to work correctly. • Service Name: Enter a service name. • Protocol: Select the protocol. If you are unsure, select BOTH.
• Internal IP Address: Key in the client’s LAN IP address. • Source IP: If you want to open your port to a specific IP address from the Internet, input the IP address you want to give access to in this field. NOTE: Use a static IP address for the local client to make port forwarding work properly. Refer to section 4.2 LAN for information. To check if Port Forwarding has been configured successfully: • Ensure that your server or application is set up and running.
4.3.4 DMZ Virtual DMZ exposes one client to the Internet, allowing this client to receive all inbound packets directed to your Local Area Network. Inbound traffic from the Internet is usually discarded and routed to a specific client only if port forwarding or a port trigger has been configured on the network. In a DMZ configuration, one network client receives all inbound packets. Setting up DMZ on a network is useful when you need incoming ports open or you want to host a domain, web, or e-mail server.
4.3.5 DDNS Setting up DDNS (Dynamic DNS) allows you to access the router from outside your network through the provided ASUS DDNS Service or another DDNS service. To set up DDNS: 1. From the navigation panel, go to Advanced Settings > WAN > DDNS tab. 2. Configure the following settings below. When done, click Apply. • Enable the DDNS Client: Enable DDNS to access the ASUS router via the DNS name rather than WAN IP address. • Server and Host Name: Choose ASUS DDNS or other DDNS.
NOTES: DDNS service will not work under these conditions: • When the wireless router is using a private WAN IP address (192.168. x.x, 10.x.x.x, or 172.16.x.x), as indicated by a yellow text. • The router may be on a network that uses multiple NAT tables. 4.3.6 NAT Passthrough NAT Passthrough allows a Virtual Private Network (VPN) connection to pass through the router to the network clients. PPTP Passthrough, L2TP Passthrough, IPsec Passthrough and RTSP Passthrough are enabled by default.
4.4 IPv6 This wireless router supports IPv6 addressing, a system that supports more IP addresses. This standard is not yet widely available. Contact your ISP if your Internet service supports IPv6. To set up IPv6: 1. From the navigation panel, go to Advanced Settings > IPv6. 2. Select your Connection type. The configuration options vary depending on your selected connection type. 3. Enter your IPv6 LAN and DNS settings. 4. Click Apply.
4.5 Firewall The wireless router can serve as a hardware firewall for your network. NOTE: The Firewall feature is enabled by default. 4.5.1 General To set up basic Firewall settings: 1. From the navigation panel, go to Advanced Settings > Firewall > General tab. 2. On the Enable Firewall field, select Yes. 3. On the Enable DoS protection, select Yes to protect your network from DoS (Denial of Service) attacks though this may affect your router’s performance. 4.
To set up a URL filter: 1. From the navigation panel, go to Advanced Settings > Firewall > URL Filter tab. 2. On the Enable URL Filter field, select Enabled. 3. Enter a URL and click the button. 4. Click Apply. 4.5.3 Keyword filter Keyword filter blocks access to webpages containing specified keywords. To set up a keyword filter: 1. From the navigation panel, go to Advanced Settings > Firewall > Keyword Filter tab. 2. On the Enable Keyword Filter field, select Enabled.
3. Enter a word or phrase and click the Add button. 4. Click Apply. NOTES: • The Keyword Filter is based on a DNS query. If a network client has already accessed a website such as http://www.abcxxx.com, then the website will not be blocked (a DNS cache in the system stores previously visited websites). To resolve this issue, clear the DNS cache before setting up the Keyword Filter. • Web pages compressed using HTTP compression cannot be filtered. HTTPS pages also cannot be blocked using a keyword filter.
To set up a Network Service filter: 1. From the navigation panel, go to Advanced Settings > Firewall > Network Services Filter tab. 2. On the Enable Network Services Filter field, select Yes. 3. Select the Filter table type. Deny List blocks the specified network services. Allow List limits access to only the specified network services. 4. Specify the day and time when the filters will be active. 5. To specify a Network Service to filter, enter the Source IP, Destination IP, Port Range, and Protocol.
4.6 Administration 4.6.1 Operation Mode The Operation Mode page allows you to select the appropriate mode for your network. To set up the operating mode: 1. From the navigation panel, go to Advanced Settings > Administration > Operation Mode tab. 2. Select any of these operation modes: • Wireless router mode / AiMesh Router mode (Default): In wireless router mode, the wireless router connects to the Internet and provides Internet access to available devices on its own local network.
4.6.2 System The System page allows you to configure your wireless router settings. To set up the System settings: 1. From the navigation panel, go to Advanced Settings > Administration > System tab. 2. You can configure the following settings: • Change router login password: You can change the password and login name for the wireless router by entering a new name and password. • WPS button behavior: The physical WPS button on the wireless router can be used to activate WPS.
wireless router GUI settings from WAN/LAN. • Service: This feature allows you to configure Enable Telnet/ Enable SSH/SSH Port/Allow Password Login/Authorized Keys/Idle Timeout. 3. Click Apply.
4.6.3 Firmware Upgrade NOTE: Download the latest firmware from the ASUS website at http://www.asus.com. To upgrade the firmware: 1. From the navigation panel, go to Advanced Settings > Administration > Firmware Upgrade tab. 2. In the New Firmware File field, click Browse to locate the downloaded file. 3. Click Upload. NOTES: • When the upgrade process is complete, wait for some time for the system to reboot.
4.7 System Log System Log contains your recorded network activities. NOTE: System log resets when the router is rebooted or powered off. To view your system log: 1. From the navigation panel, go to Advanced Settings > System Log. 2.
5 Utilities NOTE: Download and install the wireless router’s utilities from the ASUS website: https://www.asus.com/support/Download-Center/ 5.1 Device Discovery Device Discovery is an ASUS WLAN utility that detects an ASUS wireless router device, and allows you to configure the wireless networking settings. To launch the Device Discovery utility: • From your computer’s desktop, click Start > All Programs > ASUS Utility > Wireless Router > Device Discovery.
IMPORTANT! Launch the rescue mode on the router before using the Firmware Restoration utility. To launch the rescue mode and use the Firmware Restoration utility: 1. Unplug the wireless router from the power source. 2. Hold the Reset button at the rear panel and simultaneously replug the wireless router into the power source. Release the Reset button when the Power LED at the front panel flashes slowly, which indicates that the wireless router is in the rescue mode. 3.
6 Troubleshooting This chapter provides solutions for issues you may encounter with your router. If you encounter problems that are not mentioned in this chapter, visit the ASUS support site at: https://www.asus.com/support/ for more product information and contact details of ASUS Technical Support. 6.1 Basic Troubleshooting If you are having problems with your router, try these basic steps in this section before looking for further solutions. Upgrade Firmware to the latest version. 1.
3. If you want to upgrade the firmware manually, you can disable Auto Firmware Upgrade, click Check to verify if the latest firmware is available. 4. If the latest firmware is available, visit the ASUS global website at https://www.asus.com/support to download the latest firmware. 5. Click Upload to upgrade the firmware for AiMesh router or AiMesh Node. Restart your network in the following sequence: 1. Turn off the modem. 2. Unplug the modem. 3. Turn off the router and computers. 4. Plug in the modem. 5.
• Some cable modem service providers require you to use the MAC address of the computer initially registered on the account. You can view the MAC address in the web GUI, Network Map > Clients page, and hover the mouse pointer over your device in Client Status.
6.2 Frequently Asked Questions (FAQs) I cannot access the router GUI using a web browser • If your computer is wired, check the Ethernet cable connection and LED status as described in the previous section. • Ensure that you are using the correct login information. The default factory login name and password is “admin/admin”. Ensure that the Caps Lock key is disabled when you enter the login information. • Delete the cookies and files in your web browser. For Internet Explorer, follow these steps: 1.
The client cannot establish a wireless connection with the router. NOTE: If you are having issues connecting to 5GHz network, make sure that your wireless device supports 5GHz or features dual band capabilities. • Out of Range: • Move the router closer to the wireless client. • Try to adjust antennas of the router to the best direction as described in section 1.4 Positioning your router. • DHCP server has been disabled: 1. Launch the web GUI.
• SSID has been hidden. If your device can find SSIDs from other routers but cannot find your router’s SSID, go to Advanced Settings > Wireless > General, select No on Hide SSID, and select Auto on Control Channel. • If you are using a wireless LAN adapter, check if the wireless channel in use conforms to the channels available in your country/area. If not, adjust the channel, channel bandwidth, and wireless mode.
Internet is not accessible. • Check if your router can connect to your ISP’s WAN IP address. To do this, launch the web GUI and go to General> Network Map, and check the Internet Status. • If your router cannot connect to your ISP’s WAN IP address, try restarting your network as described in the section Restart your network in following sequence under Basic Troubleshooting. • The device has been blocked via the Parental Control function.
• If there is still no Internet access, try to reboot your computer and verify the network’s IP address and gateway address. • Check the status indicators on the ADSL modem and the wireless router. If the WAN LED on the wireless router is not ON, check if all cables are plugged properly. You forgot the SSID (network name) or network password • Setup a new SSID and encryption key via a wired connection (Ethernet cable).
Cannot access Web GUI Before configuring your wireless router, do the steps described in this section for your host computer and network clients. A. Disable the proxy server, if enabled. Windows® 1. Click Start > Internet Explorer to launch the browser. 2. Click Tools > Internet options > Connections tab > LAN settings. 3. From the Local Area Network (LAN) Settings screen, untick Use a proxy server for your LAN. 4. Click OK when done.
MAC OS 1. From your Safari browser, click Safari > Preferences > Advanced > Change Settings... 2. From the Network screen, deselect FTP Proxy and Web Proxy (HTTP). 3. Click Apply Now when done. NOTE: Refer to your browser's help feature for details on disabling the proxy server. B. Set the TCP/IP settings to automatically obtain an IP address. Windows® 1. Click Start > Control Panel > Network and Sharing Center, then click the network connection to display its status window.
2. Click Properties to display the Ethernet Properties window. 3. Select Internet Protocol Version 4 (TCP/IPv4) or Internet Protocol Version 6 (TCP/IPv6), then click Properties. 4. To obtain the IPv4 IP settings automatically, tick Obtain an IP address automatically. To obtain the IPv6 IP settings automatically, tick Obtain an IPv6 address automatically. 5. Click OK when done.
MAC OS 1. Click the Apple icon located on the top left of your screen. 2. Click System Preferences > Network > Configure... 3. From the TCP/IP tab, select Using DHCP in the Configure IPv4 dropdown list. 4. Click Apply Now when done. NOTE: Refer to your operating system’s help and support feature for details on configuring your computer’s TCP/IP settings. C. Disable the dial-up connection, if enabled. Windows® 1. Click Start > Internet Explorer to launch the browser. 2.
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