ASUS Desktop PC User Guide S500MC S501MC
E18011 First Edition April 2021 Copyright © 2021 ASUSTeK Computer Inc. All Rights Reserved. No part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means, except documentation kept by the purchaser for backup purposes, without the express written permission of ASUSTeK Computer Inc. (“ASUS”).
Contents Notices ................................................................................................................................................. 5 Safety information..........................................................................................................................10 Conventions used in this guide.................................................................................................11 Where to find more information............................................
Appendix Using Windows® 10 Starting for the first time..............................................................................................................57 Using the Windows® 10 UI............................................................................................................58 Keyboard shortcuts........................................................................................................................
Notices ASUS Recycling/Takeback Services ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment. We believe in providing solutions for you to be able to responsibly recycle our products, batteries, other components, as well as the packaging materials. Please go to http://csr.asus.com/english/Takeback.htm for the detailed recycling information in different regions.
Avertissement relatif aux batteries Lithium ATTENTION ! Danger d’explosion si la batterie n’est pas correctement remplacée. Remplacer uniquement avec une batterie de type semblable ou équivalent, recommandée par le fabricant. Jeter les batteries usagées conformément aux instructions du fabricant. Compliance Statement of Innovation, Science and Economic Development Canada (ISED) This device complies with Innovation, Science, and Economic Development Canada licence exempt RSS standard(s).
Canadian Department of Communications Statement This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. This class B digital apparatus complies with Canadian ICES-003.
RF Equipment Notices CE: European Community Compliance Statement The equipment complies with the RF Exposure Requirement 1999/519/EC, Council Recommendation of 12 July 1999 on the limitation of exposure of the general public to electromagnetic fields (0–300 GHz). Wireless Radio Use This device is restricted to indoor use when operating in the 5.15 to 5.25 GHz frequency band.
AT BE BG CZ DK EE FR DE IS IE IT EL ES CY LV LI LT LU HU MT NL NO PL PT RO SI SK TR FI SE CH HR UK(NI) Simplified UKCA Declaration of Conformity ASUSTek Computer Inc. hereby declares that this device is in compliance with the essential requirements and other relevant provisions of The Radio Equipment Regulations 2017 (S.I. 2017/1206). Full text of UKCA declaration of conformity is available at https://www.asus.com/support/.
ENERGY STAR is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy helping us all save money and protect the environment through energy efficient products and practices. All ASUS products with the ENERGY STAR logo comply with the ENERGY STAR standard, and the power management feature is enabled by default. The monitor and computer are automatically set to sleep after 10 and 30 minutes of user inactivity.
Hazardous moving parts. Desktop should be completely shutdown before servicing product. Replacing fan components should only be attempted by qualified service personnel. Hazardous Moving Parts Warning WARNING: Keep fingers and other body parts away from any moving parts. CAUTION: DO NOT loosen the thumb screws to access the internal area of your device. If service or repair is required, return your device to an authorized service center.
Package contents ASUS Desktop PC Power cord x1 Keyboard x1 (Optional) Mouse x1 (Optional) Support DVD x1 Recovery DVD x1 (Optional) Installation Guide ASUS mouse pad x 1 (Optional) Installation Guide x1 Warranty card x1 • If any of the above items is damaged or missing, contact your retailer. • The illustrated items above are for reference only. Actual product specifications may vary with different models.
Chapter 1 Getting started Welcome! Thank you for purchasing the ASUS Desktop PC! The ASUS Desktop PC provides cutting-edge performance, uncompromised reliability, and usercentric utilities. All these values are encapsulated in a stunningly futuristic and stylish system casing. Read the ASUS Warranty Card before setting up your ASUS Desktop PC. • The Desktop PC does not support Windows® 7 operating system. ASUS is not responsible for any loss or damage incurred by installing Window® 7.
S500MC/S501MC Front panel ENGLISH 1. USB 3.2 Gen 1 + USB Type C® (optional) / USB 3.2 Gen 1 ports. These USB 3.2 Gen 1 + USB Type C® (optional) / USB 3.2 Gen 1 ports connect to USB 3.2 Gen 1 + USB Type C® (optional) / USB 3.2 Gen 1 devices such as a mouse, printer, scanner, camera, PDA, and others. The output voltage of USB 3.2 Gen 1 Type C® port is 5V, 0.9A. 14 2. USB 2.0 ports. These Universal Serial Bus 2.0 (USB 2.0) ports connect to USB 2.
ENGLISH S500MC/S501MC Rear panel 1. Power connector. Plug the power cord to this connector. RATING: 115/230Vac, 6/3A, 50/60Hz (UL, CB) 220Vac, 3A, 50Hz (CCC) 115Vac, 6A, 60Hz (BSMI) 2. PS/2 mouse port (green). This port is for a PS/2 mouse. 3. PS/2 keyboard port (purple). This port is for a PS/2 keyboard. 4. DVI-D port. This port is for any DVI-D compatible device. DVI-D can not be converted to output from RGB Signal to CRT and is not compatible with DVI-I. 5. HDMITM port.
ENGLISH 9. Line Out port (lime). This port connects to a headphone or speaker. In a 4, 5.1, or 7.1-channel configuration, the function of this port becomes Front Speaker Out. 10. Line In port (light blue). This port connects to a tape, CD, DVD player, or other audio sources. Refer to the audio configuration table below for the function of the audio ports in the 2, 4, 5.1, or 7.1-channel configuration. Audio 2, 4, 5.1, or 7.
Setting up your computer ENGLISH This section guides you through connecting the main hardware devices, such as the external monitor, keyboard, mouse, and power cord, to your computer. Using the onboard display output ports Connect your monitor to the onboard display output port. To connect an external monitor using the onboard display output ports: 1. Connect a monitor to a display on the rear panel of your computer. 2. Plug the monitor to a power source.
Connecting a USB keyboard and a USB mouse ENGLISH Connect a USB keyboard and a USB mouse to the USB ports on the rear panel of your computer. ` Connecting the power cord Connect one end of the power cord to the power connector on the rear panel of your computer and the other end to a power source. For safety purpose, ONLY connect the power cord to a grounded electrical outlet..
Turning your computer ON ENGLISH This section describes how to turn on your computer after setting up your computer. Turning your computer ON To turn your computer ON: 1. Turn your monitor ON. 2. Press the power button on your computer. Power button 3. Power button Wait until the operating system loads automatically.
ENGLISH 20 Chapter 1: Getting started
Chapter 2 ENGLISH Connecting devices to your computer Connecting a USB storage device This desktop PC provides USB 3.2 Gen 1+ USB Type-C® (optional) / USB 3.2 Gen 1 ports and USB 2.0 ports on the front and rear panels. The USB ports allow you to connect USB devices such as storage devices. To connect a USB storage device: • Insert the USB storage device to your computer. You can enable or disable the front and rear USB 3.2 Gen 1 + USB Type-C® / USB 3.2 Gen 1 ports and USB 2.
Connecting microphone and speakers ENGLISH This desktop PC comes with microphone ports and speaker ports on both the front and rear panels. The audio I/O ports located on the rear panel allow you to connect 2-channel, 4-channel, 5.1-channel, and 7.1-channel stereo speakers. • When your Desktop PC comes with an internal speaker, the audio output will be from the internal speaker. • When you connect an external audio device such as earphone or speaker, you need to enable the audio device output.
LINE OUT ENGLISH Connecting 4-channel Speakers Connecting 5.
Connecting 7.
Changing to the external audio output ENGLISH When you connect an external audio device to your Desktop PC, enable the audio device output to ensure a clear audio quality. To change to the external audio output: 1. Connect an external audio device such as earphone or speaker to the rear Line Out port. The Audio Manager screen automatically pops up. For the location of the rear Line Out port, refer to the section Getting to know your computer. 2. Tick Front Speaker Out, then click OK. 3.
Connecting multiple external displays ENGLISH Your desktop PC may come with VGA, HDMITM, or DVI ports and allows you to connect multiple external displays. Setting up multiple displays When using multiple monitors, you are allowed to set display modes. You can use the additional monitor as a duplicate of your main display, or as an extension to enlarge your Windows desktop. To set up multiple displays: 1. Turn off your computer. 2.
Connecting an HDTV ENGLISH Connect a High Definition TV (HDTV) to the HDMITM port of your computer. • You need an HDMITM cable to connect the HDTV and the computer. The HDMITM cable is purchased separately. • To get the best display performance, ensure that your HDMITM cable is less than 15 meters.
ENGLISH 28 Chapter 2: Connecting devices to your computer
Chapter 3 ENGLISH Using your computer Proper posture when using your Desktop PC When using your Desktop PC, maintaining the proper posture is necessary to prevent strain to your wrists, hands, and other joints or muscles. This section provides you with tips on avoiding physical discomfort and possible injury while using and fully enjoying your Desktop PC.
Using the optical drive (on selected models only) ENGLISH Inserting an optical disc To insert an optical disc: 1. While your system is on, press the eject button on the drive bay to open the tray. 2. Place the disc on the optical drive with the label side outward if the desktop is positioned vertically and the label side up if the desktop is positioned horizontally. 3. Push the tray gently to close it. 4. Select a program from the AutoPlay window to access your files.
Configuring the USB ports using the BIOS 1. Press to enter the BIOS Setup at startup. 2. From the BIOS Setup EZ Mode screen, press to enter the Advanced Mode. From the Advanced Mode screen, click Advanced > USB Configuration > USB Single Port Control. 3. Select the USB port that you want to enable or disable. 4. Press to enable or disable the selected USB port. 5. Click Exit and select Save Changes & Reset to save the changes made.
Configuring the HDD security setting using the BIOS ENGLISH You can set a password in the BIOS Setup to protect your HDD. To set a password for your HDD from the BIOS Setup: 1. Press to enter the BIOS Setup at startup. 2. From the BIOS Setup EZ Mode screen, press to enter the Advanced Mode. From the Advanced Mode screen, click Main. 3. Select the Set Master Password item and press . 4. From the Create New Password box, key in a password, then press . 5.
Chapter 4 ENGLISH Connecting to the Internet Wired connection Use an RJ-45 cable to connect your computer to a DSL/cable modem or a local area network (LAN). Connecting via a DSL/cable modem To connect via a DSL/cable modem: 1. Set up your DSL/cable modem. Refer to the documentation that came with your DSL/cable modem. 2. Connect one end of an RJ-45 cable to the LAN (RJ-45) port on the rear panel of your computer and the other end to a DSL/cable modem. Modem RJ-45 cable 3.
Connecting via a local area network (LAN) ENGLISH To connect via a LAN: 1. Connect one end of an RJ-45 cable to the LAN (RJ-45) port on the rear panel of your computer and the other end to your LAN. RJ-45 cable 2. Turn on your computer. 3. Configure the necessary Internet connection settings. LAN • Contact your network administrator for details or assistance in setting up your Internet connection.
ENGLISH Installing the Wi-Fi antenna Intel® AX201NGW Output Power Table Function WIFI Bluetooth Frequency Maximum output power (EIRP) 2412 - 2472 MHz 18 dBm 5150 - 5250 MHz 20 dBm 5250 - 5350 MHz 20 dBm 5470 - 5725 MHz 20 dBm 5725 - 5850 MHz 9 dBm 2402 - 2480 MHz 11 dBm Intel® 9462NGW Output Power Table Function WIFI Bluetooth ASUS Desktop PC Frequency Maximum output power (EIRP) 2412 - 2472 MHz 18 dBm 5150 - 5250 MHz 19 dBm 5250 - 5350 MHz 20 dBm 5470 - 5725 MHz 20 dBm 5725
Intel® 9560NGW Output Power Table ENGLISH Function WIFI Bluetooth Frequency Maximum output power (EIRP) 2412 - 2472 MHz 18 dBm 5150 - 5250 MHz 20 dBm 5250 - 5350 MHz 20 dBm 5470 - 5725 MHz 20 dBm 5725 - 5850 MHz 8 dBm 2402 - 2480 MHz 12 dBm * F or the standard EN 300 440, if this device operates in 5725-5875MHz, it will be considered as a receiver category 2. • Ensure that the ASUS 2x2 dual band Wi-Fi antenna is securely installed to the Wi-Fi ports on the ASUS network card.
Configuring a dynamic IP/PPPoE network connection To configure a dynamic IP/PPPoE network connection: Launch Network and Sharing Center in either of these two ways: a) From the taskbar, right-click ENGLISH 1. , then click Open Network and Sharing Center. b) From the Start menu, click Settings > Network & Internet > Ethernet > Network and Sharing Center. 2. From the Open Network and Sharing Center screen, click Change Adapter settings. 3. Right-click on your LAN and select Properties. 4.
Return to the Network and Sharing Center and then click Set up a new connection or network. 7. Select Connect to the Internet and click Next. 8. Select Broadband (PPPoE) and click Next. 9. Follow the next onscreen instructions to complete the setup. ENGLISH 6. Configuring a static IP network connection To configure a static IP network connection: 1. 38 Repeat steps 1 to 4 of the previous section. 2 Click Use the following IP address. 3.
Chapter 5 ENGLISH Using ASUS Business Manager ASUS Business Manager ASUS Manager provides a set of tools for customizing and maintaining your ASUS computer. Installing ASUS Business Manager 1. Insert your ASUS support DVD into your optical drive. 2. On the support CD window, click Utilities > ASUS Business Manager. 3. On the ASUS Manager setup screen, select the applications you want to install. 4. Click Install. 5. The system will prompt you to reboot your system once installation is complete.
Starting ASUS Manager ENGLISH Launch ASUS Manager from the Start Menu by clicking Start > ASUS > ASUS Manager Icon View and List View ASUS Manager has an Icon View and List View. Click the List View icon tools available for your system.
System ENGLISH The System Information screen displays hardware and software details about your computer. Update Click Update on the main ASUS Manager screen to download and install hardware drivers, the latest BIOS, and updated ASUS applications.
Security ENGLISH Click Security on the main ASUS Manager screen to access PC Cleanup and USB Lock utilities. PC Cleanup PC Cleanup provides options to remove temporary and unnecessary files from your computer to free up hard drive space. ASUS Secure Delete ASUS Secure Delete keeps your files secure by making deleted files completely irrecoverable using a simple drag-and-drop interface.
1. ENGLISH To use ASUS Secure Delete: Once ASUS Secure Delete is launched, do any of the following to add files to the deletion box: • Drag and drop the files to the deletion box. • Right-click the file then select ASUS Secure Delete. 2. To remove a file from the deletion list, select the file, then click . 3. Tick Delete the files listed in the recycle bin if you want to permanently delete all the files in the recycle bin. 4.
USB Lock ENGLISH The USB Lock feature secures your USB ports, card reader and optical drive from unwanted access by setting up a password. Backup & Recovery Click Recovery on the main ASUS Manager screen to begin Windows maintenance tasks such as system restoration, adjusting startup settings and repairing Windows with a recovery disk.
Power ENGLISH Click Power on the main ASUS Manager screen to configure power management. With Power Manager, you can specity time settings for system hibernation, sleep, display and hard drive activity. Tool Click Tool on the main ASUS Manager screen to access the Support screen, Ai Booting or MyLogo. Support Support lists links to ASUS support web sites and contact information.
ENGLISH Ai Booting Ai Booting displays a list of bootable storage devices. Select a device and click the left/right buttons to modify the boot sequence. MyLogo ASUS MyLogo allows you to customize the boot logo. The boot logo is the image that appears on screen during the Power‑On Self-Tests (POST).
Changing the BIOS boot logo Select any of the options, then click Next: • Change the BIOS boot logo and update the BIOS. • Change the BIOS boot logo only. ENGLISH 1. Before selecting the first option, download the BIOS file to your computer using ASUS Update. 2. Click Browse to locate the picture file that you want to use as the boot logo (and the downloaded BIOS if required) and then click Run. 3. Follow the onscreen instructions to complete the process.
ENGLISH 48 Chapter 5: Using ASUS Business Manager
Chapter 6 ENGLISH Troubleshooting Troubleshooting This chapter presents some problems you might encounter and the possible solutions. ? ? My computer cannot be powered on and the power LED on the front panel does not light up. • Check if your computer is properly connected. • Check if the wall outlet is functioning. • Check if the Power Supply Unit is switched on. Refer to the section Turning your computer ON in Chapter 1. My computer hangs.
? The arrow keys on the number key pad are not working. ENGLISH Check if the Number Lock LED is off. When the Number Lock LED is on, the keys on the number key pad are used to input numbers only. Press the Number Lock key to turn the LED off if you want to use the arrow keys on the number key pad. ? ? ? 50 No display on the monitor. • Check if the monitor is powered on. • Ensure that your monitor is properly connected to the video output port on your computer.
? I want to restore or undo changes to my computer’s system settings without affecting my personal files or data. ? The picture on the HDTV is distorted. • It is caused by the different resolutions of your monitor and your HDTV. Adjust the screen resolution to fit your HDTV. To change the screen resolution: • ? • Ensure that you connect your speakers to the Line out port (lime) on the front panel or the rear panel. • Check if your speak is connected to an electrical source and turned on.
Power ENGLISH Problem No power (The power indicator is off) Possible Cause Action Incorrect power voltage • S et your computer’s power voltage switch to your area’s power requirements. • Adjust the voltage settings. Ensure that the power cord is unplugged from the power outlet. Your computer is not turned on. Press the power key on the front panel to ensure that your computer is turned on. Your computer’s power cord is not properly connected.
Problem Cannot access the Internet Possible Cause Action The LAN cable is not connected. Connect the LAN cable to your computer. LAN cable problems Ensure the LAN LED is on. If not, try another LAN cable. If it still does not work, contact the ASUS service center. Your computer is not properly connected to a router or hub. Ensure that your computer is properly connected to a router or hub. Network settings Contact your Internet Service Provider (ISP) for the correct LAN settings.
System ENGLISH Problem System speed is too slow The system often hangs or freezes. 54 Possible Cause Action Too many programs are running. Close some of the programs. Computer virus attack • Use an anti-virus software to scan for viruses and repair your computer. • Reinstall the operating system. Hard disk drive failure • Send the damaged hard disk drive to ASUS Service Center for servicing. • Replace with a new hard disk drive.
Problem Too noisy right after turning on the computer. Possible Cause Action Your computer is booting up. It is normal. The fan runs on its full speed when the computer is powering on. The fan slows down after entering the OS. The BIOS settings have been changed. Restore the BIOS to its default settings. Old BIOS version Update the BIOS to the latest version. Visit the ASUS Support site at https:// www.asus.com/support to download the latest BIOS versions. The CPU fan has been replaced.
ENGLISH 56 Chapter 6: Troubleshooting
Appendix ENGLISH Using Windows® 10 Starting for the first time When you start your computer for the first time, a series of screens appear to guide you in configuring the basic settings of your Windows® 10 operating system. To start your Desktop PC for the first time: When you start your computer for the first time, a series of screens appear to guide you in configuring the basic settings of your Windows® 10 operating system. To start your Desktop PC for the first time: 1.
Using the Windows® 10 UI ENGLISH The Windows® 10 User Interface (UI) includes the favorite Start menu and the tiled-formatted Start screen. It includes the following features you can use while working on your Desktop PC.
Start screen ENGLISH The Start screen , which appears together with the Start menu, helps organize all the apps you need in just one place. The apps on the Start screen are displayed on tiled-format for easy access. Some apps require signing in to your Microsoft account before they are fully launched. Click to restore the Start screen Moving apps on the Start screen You can move apps from the Start screen simply through dragging and dropping the app to your preferred location.
Taskbar ENGLISH Windows® 10 comes with the standard taskbar, which keeps all your currently running apps or items in the background. Unpinning apps from the taskbar 1. From the Start screen or taskbar, right-click the app you want to unpin. 2. Click Unpin from Start or Unpin this program from taskbar to remove the app from the Start screen or taskbar. Using the Task View When you have several running apps, you can click running apps, and click on an app or item to launch it.
Snap feature ENGLISH The Snap feature displays about four apps or more in one screen, allowing you to work or switch among apps. Using Snap Use your Desktop PC’s mouse or keyboard to activate Snap onscreen. Using your mouse a) Launch an app, then drag and release on a screen corner to snap it in place. b) Snap another app to your preferred location on the screen. Using your keyboard a) Launch an app, press snap the app in place.
Keyboard shortcuts ENGLISH Using your keyboard, you can also use the following shortcuts to help you launch apps and navigate Windows® 10.
Launches the magnifier and zooms in your screen. + <+> + ENGLISH Zooms out your screen. + <-> Opens the Narrator Settings. Removing everything and reinstalling Windows® 10 Restoring your PC to its original factory settings can be done using the Remove everything and reinstall options in PC Settings. Refer to the steps below to use this option. Back up all your data before using this option. This process may take a while to complete. 1.
