ASUS-Google Meet hardware kit GQE10A User Guide
E16374b First Edition April 2020 COPYRIGHT INFORMATION No part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means, except documentation kept by the purchaser for backup purposes, without the express written permission of ASUSTeK COMPUTER INC. (“ASUS”).
Contents About this user guide............................................................................................................6 Package contents...................................................................................................................7 Getting to know your Meeting Computer System Features......................................................................................................................................12 Rear view.......................................
Appendix Safety information..................................................................................................................50 Setting up your system........................................................................................................50 Care during use.......................................................................................................................50 Regulatory notices...................................................................................
About this user guide This user guide provides information about the hardware and software features of your Meet hardware kit, organized through the following chapters: Chapter 1: Getting to know your Meeting Computer System This chapter details the hardware components of your Meeting Computer System. Chapter 2: Using your Meet hardware kit This chapter provides you with information on using your Meet hardware kit.
Package contents Your Meet hardware kit package contains the items detailed below. You can also refer to the Meet hardware kit peripheral table for details on the peripheral items included in the different kits.
Peripheral items: Touchscreen power adapter Touchscreen Touchscreen adapter plug heads* Touchscreen HDMI™ cable (Green) Touchscreen USB power cable (Red) Touchscreen USB data cable (Blue)** Camera Speakermic Remote Control USB dongle Camera USB cable (Type-A to USB Type-C®) Speakermic cable (Type-A to Micro USB) * The bundled power adapter plug heads may vary with territories 8 Batteries
Meet hardware kit peripheral table Small/Medium Room Kit Meet hardware kit Large Room Kit Starter Kit Meeting computer system V V V Speakermic V V V Camera V - V Touchscreen control panel V V - Remote control - - V NOTE: • If the device or its components fail or malfunction during normal and proper use within the warranty period, bring the warranty card to the ASUS Service Center for replacement of the defective components. • Some bundled accessories may vary with different models.
1 Getting to know your Meeting Computer System
Features Rear view Power button The power button allows you to turn the Meeting Computer System on or off. You can use the power button to put your Meeting Computer System to sleep mode or press it for four (4) seconds to force shutdown your Meeting Computer System. Headphone/Headset/Microphone jack This port allows you to connect amplified speakers or headphones. You can also use this port to connect your headset or an external microphone. USB 3.
USB 3.2 Gen 1 port The USB 3.2 Gen 1 (Universal Serial Bus) port provides a transfer rate up to 5 Gbit/s. This port also supports the Battery Charging 1.2 technology that allows you to charge your USB devices. NOTE: Battery Charging 1.2 technology is only available on selected models, and provides a maximum of 5V / 1.5A output. USB 3.2 Gen 1 port The USB 3.2 Gen 1 (Universal Serial Bus) port provides a transfer rate up to 5 Gbit/s.
Left side view Air vents (intake vent) The air vents allow cooler air to enter your Meeting Computer System chassis. IMPORTANT! For an optimum heat dissipation and air ventilation, ensure that the air vents are free from obstructions. Right side view Air vents (exhaust vent) The air vents allow your Meeting Computer System chassis to expel hot air out. IMPORTANT! For an optimum heat dissipation and air ventilation, ensure that the air vents are free from obstructions.
Bottom view Mount pad slot The mount slot is used to attach the Meeting Computer System to the standing mount.
2 Using your Meet hardware kit
Getting started Connect a display panel to your Meeting Computer System You can connect a display panel or projector that has the following connectors: • HDMI™ connector • DisplayPort (USB Type-C®) • DVI connector (used with an HDMI™–DVI adapter) NOTE: • The HDMI™–DVI adapter is purchased separately. • The USB Type-C®-HDMI™ cable is purchased separately. To connect a display panel to your Meeting Computer System: Connect a display cable either to the HDMI™ port or the USB Type-C® DisplayPort.
Connect the speakermic Connect the speakermic to a USB 3.2 Gen 1 port on the rear of your Meeting Computer System. NOTE: Please refer to pages 37-38 for more information on the recommended USB 3.2 Gen 1 port to connect the speakermic to.
Connect the camera Connect the camera to a USB 3.2 Gen 1 port on the rear of your Meeting Computer System. NOTE: Please refer to pages 37-38 for more information on the recommended USB 3.2 Gen 1 port to connect the camera to.
Connect the touchscreen To connect the touchscreen to your Meeting Computer System NOTE: Ensure to use the Touchscreen USB data cable (Blue). A. Connect the Touchscreen USB data cable (Blue) to the data USB port on your touchscreen. B. Connect the touchscreen to a USB 3.2 Gen 1 port on the rear of your Meeting Computer System. Ensure to connect the USB 3.2 Gen 1 connector to connect to your Meeting Computer System. NOTE: Please refer to pages 37-38 for more information on the recommended USB 3.
To connect the AC power adapter of your touchscreen NOTE: Ensure to use the Touchscreen USB power cable (Red). A. Connect the Touchscreen USB power cable (Red) to the AC power adapter. B. Connect the Touchscreen USB power cable (Red) to the power USB port on your touchscreen. C. Attach the appropriate adapter plug head to the adapter, then plug the AC power adapter into a 100V~240V power source.
To connect the touchscreen for local presentations (optional) NOTE: Ensure to use the Touchscreen HDMI™ cable (Green). A. Connect the Touchscreen HDMI™ cable (Green) to the HDMI™ port on your touchscreen. B. Connect the touchscreen to a device’s (such as a laptop) HDMI™ out port for local presentations. WARNING! Do not connect the HDMI™ cable (Green) to your Meeting Computer System.
Connect the remote control dongle to your Meeting Computer System Connect the remote control USB dongle to a USB 3.2 Gen 1 port on the rear of your Meeting Computer System.
Connect the AC power adapter to your Meeting Computer System To connect the AC power adapter to your Meeting Computer System: A. Connect the AC power cord to the AC/DC adapter. B. Connect the DC power connector into your Meeting Computer System’s power (DC) input port. C. Plug the AC power cord into a 100V~240V power source. NOTE: The power adapter may vary in appearance, depending on models and your region.
IMPORTANT! • We strongly recommend that you use only the AC power adapter that came with your Meeting Computer System. • We strongly recommend that you use a grounded wall socket while using your Meeting Computer System. • The socket outlet must be easily accessible and near your Meeting Computer System. • To disconnect your Meeting Computer System from its main power supply, unplug your Meeting Computer System from the power socket.
Turn on your Meeting Computer System Press the power button to turn on your Meeting Computer System. IMPORTANT! Ensure that all peripherals (speakermic, camera, touchscreen) and AC power adapter are connected properly before you turn on your Meeting Computer System.
Configuring your Meet hardware kit 3
Before you begin using your device for video conferencing Setup requirements Room size and setup Your Meet hardware kit system is designed for a conference room of up to 20 persons. We recommend a room that contains either a long table with the monitor at one end (optimal), or a round table. We do not recommend using Meeting Computer System with rooms set up in a classroom style.
Display requirements and placement Your Meeting Computer System work with LCD, LED, plasma, and projectortype monitors and televisions. The display must have an HDMI™ or DisplayPort input. You can place the display on a table against one wall, or mount the display on a wall or ceiling for a projector unit. Note that if you mount the display, you may need to drill holes and conceal cables.
• Cable concealers, if needed for wall mounting NOTE: The cable concealers for wall mounting and CAT5e Ethernet cable are not included in the package and must be purchased separately. IMPORTANT! The included cable for the camera is 5 feet long, and the included cable for the speakermic is 3 feet long. If your setup of the display, Meeting Computer System, and peripherals requires longer distances, you may need to purchase additional USB extension cables.
1. Secure the wall mount to a wall using the four (4) screws. NOTE: The screws are self tapping M3.5 24 mm long, flat countersunk head type screws. 2. Locate the mount pad slot on the bottom of your device and orientate it as shown in the illustration below so that the exhaust air vents faces upwards. NOTE: Please refer to Chapter 1 Getting to know your Meeting Computer System for more information on the location of the exhaust air vents.
3. Your device will be magnetized onto the wall mount plate, please ensure the mount pad slots are aligned with the wall mount before placing the device onto the wall mount plate. NOTE: Please refer to Chapter 1 Getting to know your Meeting Computer System for more information on the location of the mount pad slots. 4. 34 Manually adjust your device if needed for a more secure fit.
Using the standing mount To attach your Meeting Computer System to the bundled standing mount, please follow the steps below: 1. Locate the mount pad slot on the bottom of your device and orientate it as shown in the illustration below so that the exhaust air vents faces upwards. NOTE: Please refer to Chapter 1 Getting to know your Meeting Computer System for more information on the location of the exhaust air vents.
2. Align your device’s mount pad slot to the standing mount, then bring the device closer to the mount. Your device will be magnetized and attach onto the standing mount. 3. Manually adjust your device if needed for a more secure fit.
Place your camera You may install your camera below or on top of the display depending on the screen height. NOTE: Keep the camera as close to eye level as possible.
(FRONT WALL) Room layout example DISPLAY D note 1 120°note 2 MEET CAMERA (FRONT WALL) AUTOZOOM RANGE 3.5M (11'-6") NOTES: 1. Nearest viewing position, recommend 1.5 x screen height. 2. Camera field of view.
Recommended meeting room configuration 2 System setup GQE10A MEET CAMERA MEET CAMERA DISPLAY DISPLAY MICROPHONE & SPEAKER TOUCH PANEL CREDENZA RECOMMENDED HEIGHT BETWEEN 750 - 1000mm [29 CHROMEBOX 1 2" - 39 1 CREDENZA 2"] OPTIONAL USB HUB FRONT WALL EXAMPLE EQUIPMENT LAYOUT CABLING (SURFACE/CONCEALED RUN) NOTE: Ensure that the credenza you wish to install your Meeting Computer System to is not tightly packed with cables or other objects which may obstruct the air vents of your Meeting Compu
(FRONT WALL) Room layout example DISPLAY 120° (FRONT WALL) MEET CAMERA 40
Connect your cables Using the included cables and sensor, connect your Meeting Computer System to the other system components: NOTE: The connections shown in the illustrations are recommended, you may adjust the connections accordingly to suit your needs. 7 1 1 2 1 3 2 4 2 3 4 5 6 LAN port connects to a router. NOTE: Although you can use your Meeting Computer System device over a wireless network connection, we recommend using a wired network connection for optimal sound and video quality. USB 3.
1 2 2 3 3 USB 3.2 Gen 1 port connects the camera. 4 4 USB 3.2 Gen 1 port connects to the touchscreen 5 5 HDMI™ connects a display with HDMI™ connector. 6 6 DisplayPort connects a display with USB Type-C® connector. 7 7 Power port connects to a power outlet. IMPORTANT! Be sure to connect to a power outlet last, after you have made all the other connections. You can find connection instructions for your specific model on the Meet hardware kit product site.
Enroll your device Complete basic enrollment This section explains the basic enrollment flow, which works for almost all users. To learn about other options shown during the enrollment process, see Advanced enrollment options. NOTE: We recommend connecting a USB keyboard to make entering the enrollment information easier. To complete basic enrollment: 1. Turn on the display. 2. Turn on the Meeting Computer System. 3. Verify or change your language, keyboard layout, and network.
4. Select Continue. 5. Accept the Google Chrome OS Terms. 6. Sign in with your Google Apps email address and password. 7. The enrollment process takes place automatically. After the process is complete, click Done. 8. When the Hangouts screen appears, follow the onscreen instructions to test your camera and speakermic. NOTE: If you can’t see video or hear audio during the test: • Ensure that your camera and speakermic were connected to your Meeting Computer System before you turned on your device.
Advanced enrollment options Users can go through the simple enrollment flow described in Complete basic enrollment to enroll their device. Additional options are available for users who want to customize the setup experience or learn more. These options appear on the second enrollment screen, except for accessibility, which appears on both the first and second screens: Accessibility: Accessibility options include larger font and cursor size, voice prompts, and more.
Manage devices and rooms You can view, modify and update your Meeting Computer System and rooms through the Google Admin console. For more details on managing your devices and rooms, please visit the Meeting Computer System Help website.
Troubleshooting
Fix a problem Manage devices and rooms I do not know how to identify the Meeting Computer System device I want on the device list screen. If you are not sure which device to click, you can identify the correct one by its serial number. You can find your device’s serial number on the card that was included in the box and on the bottom of the device itself. Help and support Visit support.google.
Appendix
Safety information Your Meeting Computer System is designed and tested to meet the latest standards of safety for information technology equipment. However, to ensure your safety, it is important that you read the following safety instructions. Setting up your system • • • • • • • Read and follow all instructions in the documentation before you operate your system. Do not use this product near water or a heated source. Set up the system on a stable surface. Openings on the chassis are for ventilation.
• – – – – – Liquid has been spilled into the system. – The system does not function properly even if you follow the operating instructions. – The system was dropped or the cabinet is damaged. – The system performance changes. Avoid contact with hot components inside the Mini PC. During operation, some components become hot enough to burn the skin. Before you open the computer cover, turn off the computer, disconnect the power, and wait approximately 30 minutes for the components to cool.
Regulatory notices COATING NOTICE IMPORTANT! To provide electrical insulation and maintain electrical safety, a coating is applied to insulate the device except on the areas where the I/O ports are located. Federal Communications Commission Statement This device complies with Part 15 of the FCC Rules.
RF exposure warning This equipment must be installed and operated in accordance with provided instructions and the antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. End-users and installers must be provide with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance.
Compliance Statement of Innovation, Science and Economic Development Canada (ISED) This device complies with Innovation, Science and Economic Development Canada (ISED) licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2 ) this device must accept any interference, including interference that may cause undesired operation of the device.
Declaration of compliance for product environmental regulation ASUS follows the green design concept to design and manufacture our products, and makes sure that each stage of the product life cycle of ASUS product is in line with global environmental regulations. In addition, ASUS disclose the relevant information based on regulation requirements. Please refer to http://csr.asus.com/Compliance.
India RoHS This product complies with the “India E-Waste (Management) Rules, 2016” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls (PBBs) and polybrominated diphenyl ethers (PBDEs) in concentrations exceeding 0.1% by weight in homogenous materials and 0.01% by weight in homogenous materials for cadmium, except for the exemptions listed in Schedule II of the Rule.
DO NOT throw the device in municipal waste. This product has been designed to enable proper reuse of parts and recycling. This symbol of the crossed out wheeled bin indicates that the product (electrical, electronic equipment, and mercury-containing button cell battery) should not be placed in municipal waste. Check local technical support services for product recycling. ENERGY STAR Qualified Product ENERGY STAR is a joint program of the U.S. Environmental Protection Agency and the U.S.
Optical Drive Safety Information Laser Safety Information CLASS 1 LASER PRODUCT WARNING! To prevent exposure to the optical drive’s laser, do not attempt to disassemble or repair the optical drive by yourself. For your safety, contact a professional technician for assistance. Simplified EU Declaration of Conformity ASUSTek Computer Inc. hereby declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU.
Упрощенное заявление о соответствии европейской директиве ASUSTek Computer Inc. заявляет, что устройство соответствует основным требованиям и другим соответствующим условиям директивы 2014/53/EU. Полный текст декларации соответствия ЕС доступен на https://www.asus.
Vereenvoudigd EU-conformiteitsverklaring ASUSTeK Computer Inc. verklaart hierbij dat dit apparaat voldoet aan de essentiële vereisten en andere relevante bepalingen van Richtlijn 2014/53/EU. De volledige tekst van de EU-conformiteitsverklaring is beschikbaar op https://www.asus.
Pernyataan Kesesuaian UE yang Disederhanakan ASUSTeK Computer Inc. dengan ini menyatakan bahwa perangkat ini memenuhi persyaratan utama dan ketentuan relevan lainnya yang terdapat pada Petunjuk 2014/53/EU. Teks lengkap pernyataan kesesuaian EU tersedia di: https://www.asus.
Pojednostavljena Deklaracija o usaglašenosti EU ASUSTek Computer Inc. ovim izjavljuje da je ovaj uređaj usaglašen sa osnovnim zahtevima i drugim relevantnim odredbama Direktive 2014/53/EU. Ceo tekst Deklaracije o usaglašenosti EU dostupan je na lokaciji https://www.asus.
Basitleştirilmiş AB Uyumluluk Bildirimi ASUSTek Computer Inc., bu aygıtın 2014/53/EU Yönergesinin temel gereksinimlerine ve diğer ilgili hükümlerine uygun olduğunu bildirir. AB uygunluk bildiriminin tam metni şu adreste bulunabilir: https://www.asus.com/Commercial-Desktop/ASUS-Hangouts-Meet-hardware-kit/HelpDesk_ Declaration/ 5150-5350 MHz arasındaki WiFi çalışması, tabloda listelenen ülkeler için iç mekân kullanımıyla kısıtlanacaktır. Спрощена декларація про відповідність нормам ЄС ASUSTek Computer Inc.
Manufacturer Authorised representative in Europe 64 ASUSTeK Computer Inc. Tel: +886-2-2894-3447 Address: 1F., No. 15, Lide Rd., Beitou Dist.
ASUS contact information ASUSTeK COMPUTER INC. Address Taiwan Telephone Fax Web site Technical Support Telephone Online support 1F., No. 15, Lide Rd., Beitou Dist., Taipei City 112, +886-2-2894-3447 +886-2-2890-7798 https://www.asus.com +86-21-38429911 https://qr.asus.com/techserv ASUS COMPUTER INTERNATIONAL (America) Address 48720 Kato Rd., Fremont, CA 94538, USA Telephone +1-510-739-3777 Fax +1-510-608-4555 Web site https://www.asus.
FCC COMPLIANCE INFORMATION Per FCC Part 2 Section 2.1077 Responsible Party: Address: Phone/Fax No: Asus Computer International 48720 Kato Rd, Fremont, CA 94538. (510)739-3777/(510)608-4555 hereby declares that the product Product Name : Model Number : Meeting Computer System GQE10A compliance statement: This device complies with part 15 of the FCC Rules.
