WARRANTY CARD E9088
Dearest Customer, English Thank you for purchasing an ASUS product! 1. Register online now and enjoy total warranty services as an ASUS VIP member! 2. Receive these VIP services and privileges automatically such as latest ASUS product news, promotional activities, and other benefits. NOTES: • For more inquiries and details regarding the hardware-related guarantee and warranty matters, please visit the official ASUS VIP website at http://vip.asus.com.
Warranty period of the Product This warranty applies for the period defined on the label sticker on the back of the Product (“Warranty Period”), for example: 12M means 12 months and 24M means 24 months and 36M means 36 months from the date of purchase. If proof of purchase cannot be provided, the manufacture date of the Product will be considered as date of purchase.
English • Please check the manual and ASUS support website for predefined solutions, before contacting the customer service. • If the Product is designed with TPM (Trusted Platform Module) function, keep the embedded security chip pre-boot password in a safe place (Note: Due to the design of TPM, it is not possible for ASUS to reset the embedded security chip pre-boot password.
If RMA is necessary, you have to deliver your product to the nearest ASUS Repair Center. ASUS may in its sole discretion simplify the service procedure by offering you to deliver the Product to the retail shop where you bought it or through a free pick-up and delivery service. 5. Exclusions from this limited Warranty Service ASUS does not warrant uninterrupted or error-free operation of this Product.
7. Out-of-Warranty cases English Returning the Product to the ASUS Repair Center during the warranty period does not automatically mean that it will be repaired free of charge. Upon receiving Your Product, ASUS reserves the right to check the validity of Your Warranty and Your request for Warranty service. If the Warranty Period has lapsed or if any of the exclusions in clause 5 apply, Your request will be deemed out of warranty (“OOW”).
Asia Middle East +Africa Phone Number Service Hours Indonesia +6221 612 2825 09:30-17:00 Mon. ~ Fri. Vietnam 1900 55 55 81 08:00-17:30 Mon.~ Sat. break time: 12:00 ~ 13:30 Taiwan 0800-093-456 09:00-18:00 Mon.~ Fri. China 400-600-6655 09:00-18:00 Mon.~ Sun. Hong Kong 852-35824770 10:00-19:00 Mon.~ Sat. Saudi Arabia 800-121-2787 09:00-18:00 Sat. ~ Wed. UAE +971-4-2958941 09:00-18:00 Sun. ~ Thu. Turkey +90-216-524-3000 09:00-18:00 Mon. ~ Fri.
Location English Europe America Phone Number Service Hours Austria 0043-820240513 09:00-18:00 Mon. ~ Fri. Netherlands/ Luxembourg 0031-591-570290 09:00-17:00 Mon. ~ Fri. Belgium 0032-78150231 09:00-17:00 Mon. ~ Fri. Norway 0047-2316-2682 09:00-17:00 Mon. ~ Fri. Sweden 0046-858769407 09:00-17:00 Mon. ~ Fri. Finland 00358-969379690 10:00-18:00 Mon. ~ Fri. Denmark 0045-38322943 09:00-17:00 Mon. ~ Fri. Poland 0048-225718040 08:30-17:30 Mon. ~ Fri.
11. Special Local Service Information a. Australia ASUS products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the products repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
(c) Once You have lodged Your claim, we will ask You to return the Product. To return the Product, You can do one of the following things: English • Return the Product to Your retailer (place of purchase); or • Arrange for the Product to be delivered to ASUS (at Your own expense); or • Request that ASUS arrange a courier to collect the Product from You (This applies only if the Product is covered under the Warranty.
15220-09110000
