E15025 First Edition / March 2019 E-Manual
COPYRIGHT INFORMATION No part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means, except documentation kept by the purchaser for backup purposes, without the express written permission of ASUSTeK COMPUTER INC. (“ASUS”).
Table of Contents About this manual......................................................................................................7 Conventions used in this manual.............................................................................. 8 Typography........................................................................................................................ 8 Safety precautions......................................................................................................
Chapter 3: Working with Chromebook Starting for the first time..........................................................................................30 Sign-in area...................................................................................................................31 Browse as Guest............................................................................................................... 31 User account.....................................................................................
Tips and FAQs Useful tips for your Chromebook..........................................................................62 Hardware FAQs............................................................................................................63 Software FAQs..............................................................................................................65 Appendices Internal Modem Compliancy...................................................................................... 68 Overview.....
REACH.................................................................................................................................. 78 Macrovision Corporation Product Notice............................................................... 78 Prevention of Hearing Loss.......................................................................................... 78 Nordic Lithium Cautions (for lithium-ion batteries)............................................
About this manual This manual provides information about the hardware and software features of your Chromebook, organized through the following chapters: Chapter 1: Hardware Setup This chapter details the hardware components of your Chromebook. Chapter 2: Using your Chromebook This chapter shows you how to use the different parts of your Chromebook. Chapter 3: Working with Chromebook This chapter provides an overview of using the Chromebook.
Conventions used in this manual To highlight key information in this manual, some text are presented as follows: IMPORTANT! This message contains vital information that must be followed to complete a task. NOTE: This message contains additional information and tips that can help complete tasks. WARNING! This message contains important information that must be followed to keep you safe while performing tasks and prevent damage to your Chromebook's data and components.
Safety precautions Using your Chromebook This Chromebook should only be used in environments with ambient temperatures between 5°C (41°F) and 35°C (95°F). Refer to the rating label on the bottom of your Chromebook and ensure that your power adapter complies with this rating. Do not leave your Chromebook on your lap or near any part of your body to prevent discomfort or injury from heat exposure. Do not use damaged power cords, accessories, and other peripherals with your Chromebook.
Caring for your Chromebook Disconnect the AC power and remove the battery pack (if applicable) before cleaning your Chromebook. Use a clean cellulose sponge or chamois cloth dampened with a solution of nonabrasive detergent and a few drops of warm water. Remove any extra moisture from your Chromebook using a dry cloth. Do not use strong solvents such as thinners, benzene, or other chemicals on or near your Chromebook. Do not place objects on top of your Chromebook.
Proper disposal Do not throw your Chromebook in municipal waste. This product has been designed to enable proper reuse of parts and recycling. The symbol of the crossed out wheeled bin indicates that the product (electrical, electronic equipment and mercurycontaining button cell battery) should not be placed in municipal waste. Check local regulations for disposal of electronic products. Do not throw the battery in municipal waste.
Chromebook E-Manual
Chapter 1: Hardware Setup Chromebook E-Manual 13
Getting to know your Chromebook Front View 14 Chromebook E-Manual
Camera indicator The camera indicator lights up when the built-in camera is in use. Camera The built-in camera allows you to take pictures or record videos using your Chromebook. Touch screen panel This high-definition touch screen panel provides excellent viewing features for photos, videos, and other multimedia files on your Chromebook. It also allows you to operate it using touch screen gestures. NOTE: For more details, refer to the Using touch screen panel gestures section in this manual.
Back View Camera The built-in camera allows you to take pictures or record videos using your Chromebook.
Top View Audio speakers The built-in audio speakers allow you to hear audio straight from your Chromebook. Audio features are software-controlled. Microphone The built-in microphone can be used for video conferencing, voice narrations, or simple audio recording. Headphone/Headset/Microphone jack This port allows you to connect amplified speakers or headphones. You can also use this port to connect your headset or an external microphone.
Rear View Audio speakers The built-in audio speakers allow you to hear audio straight from your Chromebook. Audio features are software-controlled.
USB 3.1 Gen 1 Type-C™/DisplayPort/ Power (DC) input combo port The USB 3.1 (Universal Serial Bus 3.1) Gen 1 Type-C™ port provides a transfer rate of up to 5 Gbit/s and is backward compatible to USB 2.0. Use a USB Type-C™ adapter to connect your Chromebook to an external display. Insert the bundled power adapter into this port to charge the battery pack and supply power to your Chromebook. NOTE: Transfer rate of this port may vary per model. WARNING! The adapter may become warm to hot while in use.
Left Side Power button Press the power button to turn your Chromebook on or off. You can also use the power button to put your Chromebook to sleep or hibernate mode and wake it up from sleep or hibernate mode. In the event that your Chromebook becomes unresponsive, press and hold the power button for at least four (4) seconds until your Chromebook shuts down. Two-color battery charge indicator The two-color LED provides a visual indication of the battery’s charge status.
Color Status Solid White The Chromebook is plugged to a power source and the battery power is between 95% and 100%. Solid Orange The Chromebook is plugged to a power source, charging its battery, and the battery power is less than 95%. Solid White The Chromebook is running on battery mode. Volume button This button turns the volume up or down on your Chromebook. MicroSD card slot This built-in memory card reader slot supports microSD card formats. Stylus storage This slot stores the stylus pen.
Chromebook E-Manual
Chapter 2: Using your Chromebook Chromebook E-Manual 23
Getting started Charge your Chromebook A. Connect the AC power cord to the AC/DC adapter. B. Connect the DC power connector into your Chromebook’s power (DC) input port. C. Plug the AC power adapter into a 100V~240V power source. Charge the Chromebook for 3 hours before using it in battery mode for the first time. NOTE: The power adapter may vary in appearance, depending on models and your region.
IMPORTANT! • Locate the input/output rating label on your Chromebook and ensure that it matches the input/output rating information on your power adapter. Some Chromebook models may have multiple rating output currents based on the available SKU. • Ensure that your Chromebook is connected to the power adapter before turning it on for the first time. We strongly recommend that you use a grounded wall socket while using your Chromebook on power adapter mode.
Press the power button 26 Chromebook E-Manual
Using touch screen panel gestures The gestures allow you to launch programs and access the settings of your Chromebook. The functions can be activated by using the hand gestures on your Chromebook’s touch screen panel. NOTE: The following screenshots are for reference only. The touch screen panel’s appearance may vary depending on model. Tap Press and hold Tap an app to launch it. Press and hold to open the rightclick menu.
Zoom in Zoom out Spread apart your two fingers on the touch screen panel. Bring together your two fingers on the touch screen panel. Finger slide Drag Slide your finger to scroll up and down and slide your finger to pan the screen left or right. Drag and drop an item to move it to a new location.
Chapter 3: Working with Chromebook Chromebook E-Manual 29
Starting for the first time When you start your Chromebook for the first time, please follow the series of following steps to configure your Chromebook: 1. Press the power button on your Chromebook. Wait until the setup screen appears. 2. From the setup screen, select your preferred option from the drop-down button beside the following items: • Select your language • Select your keyboard Once finished, click/tap Let’s go. 3. Select a network then click/tap Next. 4.
Sign-in area After turning on your Chromebook, the sign-in screen appears so you can choose to work on Chromebook using either of the following options: IMPORTANT! Ensure you have Internet connection before choosing any of the following sign-in options. Browse as Guest This option is recommended if you simply want to browse online or let others use your Chromebook. Downloaded files, browser history, and cookies are not stored once you sign out as guest.
User account Use this option to access apps and other programs offered in Chromebook and save downloaded files, apps, and browser histories right into your user account. Signing in to your user account Select the user account you want to use then type your password on the Password field. Adding a user account Refer to the following steps if you want to add a new user account: 1. Click/Tap Add Person on the bottom part of the sign-in area. 2.
Using your desktop Apps list Start working on your Chromebook by launching apps that can be accessed after signing in to your user account. These apps enable a variety of functions that can help you maximize the features of your Chromebook. Apps launcher icon Launcher Adding apps on the launcher To add more apps on the launcher, tap and hold an app then select Pin to shelf.
Status area At a glance, the status area displays an overview of your Google user account information. It also allows you to change the settings of your Chromebook and your current user account. Status area Click/Tap to launch the status area Launching the status area To launch the status area, click/tap anywhere on the status area box on the lower right corner of your desktop screen.
Inside the status area User account This shows the currently used Google user account. Network Click/Tap this option to view your current network connection, available network connections, and the network settings. Auto-rotate Click/Tap this option to enable or disable auto-rotate.
Volume Drag the volume slider to the left or to the right to turn the volume up or down on your Chromebook. Brightness Drag the brightness slider to the left or to the right to adjust brightness. Date and time Click/Tap this option if you want to adjust the date and time settings of your Chromebook. Battery status This shows the current battery life percentage of your Chromebook. It also calculates the remaining time before your battery becomes discharged or fully-charged again.
Lock Click/Tap this option to lock your current session and return to the sign in area. Settings Click/Tap this option to access your Chromebook settings. Bluetooth Click/Tap this option to enable or disable your Bluetooth feature and manage other Bluetooth devices. Notifications Click/Tap this option to turn the notifications on or off. Night Light Click/Tap this option to turn the night light on or off.
Connecting to the Internet Internet connection is a must for you to work on Chromebook. Connect to the Internet wirelessly using a Wi-Fi connection. Enabling your Wi-Fi connection To enable your Wi-Fi connection: 1. Launch the status area. 2. Select No networks to automatically enable your Wi-Fi connection. Switching to a new Wi-Fi network connection By default, your Chromebook uses the Wi-Fi network you chose during the setup process when you used your device for the first time.
Adding a network connection To add a new network connection to your list of networks: 1. Launch the status area. 2. Click/Tap 3. Under Network, select Add connection. .
4. Choose Add Wi-Fi... then input the necessary details to setup your new network connection. 5. Click/Tap Connect to start connecting to the Internet using this new network connection.
Google Chrome The Chrome browser is your main tool to go online. Aside from the Internet, Chrome also displays most of the applications launched in the Chromebook. To launch Chrome, click/tap on the launcher. Inside Chrome Previous and next web page icons Press these icons to go back to the previous page or go to the next web page. Reload Click/Tap this to reload the current web page.
Tab The tab allows you to launch multiple sites or applications on Chrome. Close Click/Tap this option to close the current tab. New tab Click/Tap this option to launch a new tab on Chrome. Address bar The address bar displays the current file path or website address of the tab you are viewing. You may also use the address bar to search the web by typing down your search word then press Enter. Bookmark Click/Tap this to bookmark the current web page you are viewing.
Printing documents Using the print feature of your Chromebook, you can save files in PDF format or create hard copies via Google Cloud Print. Saving PDF files To save your file in PDF format: 1. Open the file you want to print then click/tap > Print. 2. In the next screen that appears, click/Tap Save and select which location you want to save your file as a PDF then type in your preferred file name.
3. 44 Click/Tap Save to create the PDF file into the location and exit.
Google Cloud Print If you need to create file printouts from your Chromebook, you may do so using the Google Cloud Print feature. Google Cloud Print allows you to create hard copies using these key ingredients: cloud-based technology, an active Internet connection, and a cloud print enabled printer. Refer to the following information for details on how to use this feature.
Connecting a classic printer to Google Cloud Print Classic printers are printers that do not automatically support Google Cloud Print and needs to be manually setup for use with Google. To use a classic printer with your Chromebook, you need to connect the said printer to Google Cloud Print via a compatible Windows® computer. IMPORTANT! 46 • Ensure that you are running a Windows® XP or higher on your computer. When using Windows® XP, ensure that the Windows XP Service Pack 3 (SP3) is already installed.
To connect classic printers to Google Cloud print: 1. Connect your preferred printer to your computer then turn on both devices. IMPORTANT! Ensure that your printer is already installed to your computer before proceeding with the next steps. 2. Connect your computer to the Internet then open Google Chrome. 3. Click/Tap > Settings. 4. Click/Tap Advanced. 5. Scroll down and then click/tap Google Cloud Print > Manage Cloud Print devices.
6. Under Classic printers, click Add printers. 7. Sign in using your Google account. 8. In the next screen, click the printer that you want to connect to Google Cloud Print then click Add printer(s). 9. The following screen appears when you have successfully set up your printer with Google Cloud Print.
Using Google Cloud Print to create printouts After successfully connecting your printer with Google Cloud Print, you can start printing files from your Chromebook using the following procedures: 1. Open the file you want to print then click/tap > Print. 2. Under the Destination option, click/tap Change... 3. From the list of registered printers, select the printer you want to use. 4. Configure any additional print options you may want to use then click/tap Print.
Managing your files Manage and store files on your Chromebook using the Files app and Google Drive app. Using these apps, you can store and edit various files such as documents, images, audios, and videos while working on your Chromebook. You may also save and access these files via Google Drive’s cloud storage system. Files app The Files app allows you to see all the files that have been downloaded to your Chromebook and those that are stored on your Google Drive.
File locations This column shows you the currently available file locations. This also shows all the external storage devices that are currently connected to your Chromebook. Search Click/Tap on the search button to enable the search box. To use the search box, type the file name you want to locate then press Enter. Switch to list or grid Click/Tap this option to rearrange your files to a list or a grid view. Settings Click/Tap this button to customize the settings of your currently active file location.
Accessing files stored on your Chromebook The Downloads folder inside the Files app is where your Chromebook stores all types of files downloaded online or saved on your Chromebook. To access these files, simply launch the Files app then select the Downloads folder and click/tap the file you want to open. Moving files to another folder If you want to move files from one location to another inside the Files app, refer to the following procedures: 1.
Unmounting devices To ensure that your devices are safely disconnected from your Chromebook, unmount them first via Files app using the following steps: 1. Click/Tap . 2. Select the device you want to unmount then click/tap . 3. Once the unmounted device no longer appears on the file locations column, you may remove the device from your Chromebook. Creating a new folder If you want to create a new folder inside any of the current file locations of your Chromebook, refer to the following steps: 1.
Google Drive Google Drive is a cloud storage and sharing platform that you can access on your Chromebook via your Google account. It allows you to securely sync and access your files across other devices such as mobile phones, tablet PCs, and other Chromebooks. There are two ways in which you can access Google Drive on your Chromebook: via the Files app or by launching the Google Drive app.
Moving your downloads to Google Drive By default, all the files downloaded on your Chromebook are stored inside the Files app. You can move these files to your Google Drive using the following procedures: 1. Click/Tap . 2. Click/Tap Downloads. 3. Tap and hold to select the Google docs, files, or folders that you want to move then drag and drop these selected items into Google Drive.
Inside the Google Drive app Create/Upload Click/Tap this option to create a new file that is automatically saved in your Google Drive or upload files or folders from another location into your Google Drive. File locations This column shows you the currently available file locations inside your Google Drive. Search Click/Tap this button to start searching for the indicated file name.
Search box Type the name of the file, folder, or Google document that you want to find inside Google Drive then press Enter or click/tap . Settings Click/Tap this button to customize the settings of your Google Drive. Switch to list or grid Click/Tap this option to rearrange your files to a list or a grid view. Details and activity Click/Tap this option to show the activity log of your Google Drive account and the details of your My Drive file location.
Resetting your Chromebook In case you need to reset your Chromebook to its default settings, you may do so using Powerwash. Using Powerwash WARNING! • Backup all your data before performing this option. • All data stored locally in your Chromebook are deleted when using Powerwash. However, your Google Drive accounts and other data synchronized with these accounts are not going to be affected. 1. Launch the status area then select 2. Scroll down then click/tap Advanced. 58 .
3. Click/Tap Powerwash. 4. When prompted, click/tap Restart. 5. In the next window, click/tap Powerwash to proceed.
Turning your Chromebook off You can turn off your Chromebook by doing either of the following procedures: Using Chromebook 1. Launch the status area. 2. Click/Tap . Using the power button on your Chromebook You can also use this option to turn off your Chromebook in case it becomes unresponsive. IMPORTANT! Save your files before performing this option to prevent loss of important data. To do this, press the power button on your Chromebook for at least four (4) seconds until your Chromebook turns off.
Tips and FAQs Chromebook E-Manual 61
Useful tips for your Chromebook To help you maximize the use of your Chromebook, maintain its system performance, and ensure all your data are kept secured, here are some useful tips that you can follow: • Use an anti-virus software to protect your data and keep this updated too. • Unless absolutely necessary, refrain from using force shutdown to turn off your Chromebook. • Always backup your data and make it a point to create a backup data in an external storage drive.
Hardware FAQs 1. A black dot, or sometimes a colored dot, appears onscreen when I turn on the Chromebook. What should I do? Although these dots normally appear onscreen, they will not affect your system. If the incident continues and subsequently affects system performance, consult an authorized ASUS service center. 2. My display panel has an uneven color and brightness.
4. 5. My battery charge indicator does not light up. What’s wrong? • Check whether the power adapter or battery pack is attached correctly. You may also disconnect the power adapter or battery pack, wait for a minute, then reconnect them again to the power outlet and Chromebook. • If the problem still exists, contact your local ASUS service center for assistance.
Software FAQs 1. When I turn on my Chromebook, the power indicator lights up but nothing appears on my screen. What can I do to fix this? You can try doing any of the following suggestions: 2. • Force shutdown your Chromebook by pressing the power button for at least four (4) seconds. Check if the power adapter and battery pack are inserted correctly then turn on your Chromebook. • If the problem still exists, contact your local ASUS service center for assistance.
4. My Chromebook does not boot up. How can I fix this? You can try doing any of the following suggestions: 5. 66 • Remove all connected devices to your Chromebook then restart your system. • If the problem still exists, contact your local ASUS service center for assistance. Why can’t my Chromebook wake up from sleep mode? • You need to press the power button to resume your last working state. • Your system might have completely used up its battery power.
Appendices Chromebook E-Manual 67
Internal Modem Compliancy The Chromebook with internal modem model complies with JATE (Japan), FCC (US, Canada, Korea, Taiwan), and CTR21. The internal modem has been approved in accordance with Council Decision 98/482/EC for pan-European single terminal connection to the public switched telephone network (PSTN).
Network Compatibility Declaration Statement to be made by the manufacturer to the Notified Body and the vendor: “This declaration will indicate the networks with which the equipment is designed to work and any notified networks with which the equipment may have interworking difficulties.
This table shows the countries currently under the CTR21 standard.
This information was copied from CETECOM and is supplied without liability. For updates to this table, you may visit http://www.cetecom.de/technologies/ctr_21.html. 1 National requirements will apply only if the equipment may use pulse dialling (manufacturers may state in the user guide that the equipment is only intended to support DTMF signalling, which would make any additional testing superfluous). In The Netherlands additional testing is required for series connection and caller ID facilities.
Federal Communications Commission Interference Statement This device complies with FCC Rules Part 15. Operation is subject to the following two conditions: • This device may not cause harmful interference. • This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the Federal Communications Commission (FCC) rules.
FCC Radio Frequency (RF) Exposure Caution Statement WARNING! Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. To maintain compliance with FCC RF exposure compliance requirements, please avoid direct contact to the transmitting antenna during transmitting.
RF Exposure information (SAR) - CE This device meets the EU requirements (2013/35/EU) on the limitation of exposure of the general public to electromagnetic fields by way of health protection. The limits are part of extensive recommendations for the protection of the general public. These recommendations have been developed and checked by independent scientific organizations through regular and thorough evaluations of scientific studies.
Radio Frequency (RF) Exposure Information The radiated output power of the Wireless Device is below the Industry Canada (IC) radio frequency exposure limits. The Wireless Device should be used in such a manner such that the potential for human contact during normal operation is minimized. This device has also been evaluated and shown compliant with the IC RF Exposure limits under portable exposure conditions (antennas are less than 20 cm of a person’s body).
Compliance Statement of Innovation, Science and Economic Development Canada (ISED) This device complies with Innovation, Science and Economic Development Canada license exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
UL Safety Notices Required for UL 1459 covering telecommunications (telephone) equipment intended to be electrically connected to a telecommunication network that has an operating voltage to ground that does not exceed 200V peak, 300V peak-to-peak, and 105V rms, and installed or used in accordance with the National Electrical Code (NFPA 70).
Power Safety Requirement Products with electrical current ratings up to 6A and weighing more than 3Kg must use approved power cords greater than or equal to: H05VV-F, 3G, 0.75mm2 or H05VV-F, 2G, 0.75mm2. TV Notices Note to CATV System Installer—Cable distribution system should be grounded (earthed) in accordance with ANSI/NFPA 70, the National Electrical Code (NEC), in particular Section 820.
Nordic Lithium Cautions (for lithium-ion batteries) CAUTION! Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions. (English) ATTENZIONE! Rischio di esplosione della batteria se sostituita in modo errato. Sostituire la batteria con un una di tipo uguale o equivalente consigliata dalla fabbrica. Non disperdere le batterie nell’ambiente.
CTR 21 Approval (for Chromebook with built-in Modem) Danish Dutch English Finnish French 80 Chromebook E-Manual
German Greek Italian Portuguese Spanish Swedish Chromebook E-Manual 81
ENERGY STAR complied product ENERGY STAR is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy helping us all save money and protect the environment through energy efficient products and practices. All ASUS products with the ENERGY STAR logo comply with the ENERGY STAR standard, and the power management feature is enabled by default. The monitor and computer are automatically set to sleep within 10 and 30 minutes of user inactivity.
ASUS Recycling/Takeback Services ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment. We believe in providing solutions for you to be able to responsibly recycle our products, batteries, other components as well as the packaging materials. Please go to http://csr.asus.com/english/Takeback.htm for detailed recycling information in different regions.
Regional notice for India This product complies with the “India E-Waste (Management) Rules, 2016” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls (PBBs) and polybrominated diphenyl ethers (PBDEs) in concentrations exceeding 0.1% by weight in homogenous materials and 0.01% by weight in homogenous materials for cadmium, except for the exemptions listed in Schedule II of the Rule.
Simplified EU Declaration of Conformity ASUSTek Computer Inc. hereby declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. Full text of EU declaration of conformity is available at https://www.asus.com/support/.
Chromebook E-Manual
