User's Manual
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Relationship among the Devices
This illustration shows a cable company that offers DOCSIS compliant data services.
Fig. 1-5 Connection overview
What the Modem Does
The Wireless Gateway provides high-speed Internet access as well as cost-effective, commercial, and
education subscribers on public and private networks via an existing CATV infrastructure. The IP traffic can
transfer between the Wireless Gateway and DOCSIS compliant head-end equipment. The data security
secures upstream and downstream communications.
What the Modem Needs to Do Its Job
The Right Cable Company: Make sure your local cable company provides data services that use
cable TV industry-standard DOCSIS compliant compliant technology.
Check with your cable company to make sure you have everything you need to begin; they’ll know if you
need to install special software or re-configure your computer to make your cable internet service work for
you.
Contact Your Local Cable Company
You will need to contact your cable company to establish an Internet account before you can use your
gateway. You should have the following information ready (which you will find on the sticker on the
gateway):
• The serial number
• The model number
• The Cable Modem (CM) Media Access Control (MAC) address
• The Terminal Adapter (EMTA) MAC address
• Security information: Service Set IDentifier (SSID), Encryption key / passphrase (WPA2-PSK by
default), channel number. Default values are indicated underneath the modem on the sticker.