TD 93021US Rev A Installation Guide teleCARE IP Emergency Call System 10 FEB 2014 / Ver A
Installation Guide teleCARE IP Copyright TD 93021US Rev A © 2014 Ascom (US), Inc. This document may not be copied in whole or in part or otherwise reproduced without prior written consent from Ascom, except where specifically permitted under US and international copyright law. Disclaimer The information in this document is subject to change. Use this product only in accordance with the instructions provided in the installation and user guide manuals.
Installation Guide teleCARE IP Regulatory Compliance (US/CAN) TD 93021US Rev A Safety Compliance The equipment described herein complies with: · ANSI/UL 2560 Emergency Call Systems for Assisted Living and Independent Living Facilities · CAN/CSA C22.2 No. 205 Signal Equipment Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Installation Guide teleCARE IP TD 93021US Rev A 1 Introduction ..................................................................................................................................1 1.1 General ..................................................................................................................................1 1.2 Installation and Commissioning ..............................................................................................1 1.3 teleCARE IP With Speech ............
Installation Guide teleCARE IP TD 93021US Rev A 6.16 Room Display (NIRD) .........................................................................................................106 6.17 Television Interface Module ...............................................................................................113 6.18 Sunblind Control Module ..................................................................................................115 7 Corridor Equipment ............................................
Installation Guide teleCARE IP 1 TD 93021US Rev A Introduction The installation guide covers the mechanical and electrical installation of the teleCARE IP Emergency Call System. The teleCARE IP “System Description” (TD 92608GB) should be read before reading this manual to gain a general understanding of the teleCARE IP system. Throughout this document there are “cross-references” in the text which indicate that further details can be found in another section of this document.
Installation Guide teleCARE IP 1.3 TD 93021US Rev A WARNING: The teleCARE IP equipment should not be installed in areas where the air pressure is below 850 millibar (approximate maximum altitude of 6100ft (2000m). WARNING: teleCARE IP components, including all handsets, are not intended for use in oxygen enriched environments. WARNING: teleCARE IP components, including all handsets, are not intended for use in rooms where flammable (anesthetic) gases are used.
Installation Guide teleCARE IP TD 93021US Rev A 1.3.3 Innovaphone VoIP Gateway The teleCARE IP system uses the supplementary Innovaphone VoIP gateway to support VoIP speech functionality. The Innovaphone VoIP gateway is an IP based gateway providing the VoIP based solution which supports all the features of a traditional PBX. For the teleCARE IP VoIP the SIP Trunk must be used for the interface to the main PBX. The SIP trunk must be set to “Early offer”.
Installation Guide teleCARE IP 2 TD 93021US Rev A Practical Engineering Parameters In order to ensure the optimal performance of a teleCARE IP system it is important to consider certain parameters and limitations. The following tables show the most important practical values which can have an influence on the teleCARE IP system performance. WARNING: 2.1 Any deviation from the values and recommendations shown in the following tables can significantly reduce the performance of the teleCARE IP system.
Installation Guide teleCARE IP 2.3 TD 93021US Rev A VoIP Requirements (Supplementary) VoIP Considerations The Innovaphone VoIP gateway version 8 is required for teleCARE IP with speech, as the interface to the PBX. An interoperability test between the VoIP gateway and main PBX must be performed. The connection between the PBX and the Innovaphone can be BRI or SIP Trunk teleCARE IP only supports CODEC G.
Installation Guide teleCARE IP 3 TD 93021US Rev A System LAN Cabling 3.1 Ethernet Switch The 8-port Ethernet Switch, Ascom part number APS5001, shall be used with the teleCARE IP system and can be purchased through Ascom. WARNING: Use of any Ethernet Switch other than Ascom part number APS5001 violates the UL 2560 listing. 3.1.1 Ethernet Switch DIN Rail Mounting The Ethernet Switch shall be mounted on a 1.5in (35mm) DIN-rail, which can be mounted on a wall.
Installation Guide teleCARE IP TD 93021US Rev A + 24Vdc ~ ~ 0Vdc 18 ga. Max Figure 2. Ethernet Switch Power Connection 3.1.5 Ethernet Switch Operation When properly installed and operating, LED indicators on the Ethernet Switch will be observed as follows: PWR (green) Illuminates steady when proper power is supplied to the LINK (green) Ethernet Switch. Each port has a LINK LED which indicates that a valid Ethernet link has been established.
Installation Guide teleCARE IP TD 93021US Rev A Figure 3. Ethernet LAN and room bus cabling Note: Suitable existing wiring could be also be used for the room bus. Contact your local representative for further information. 3.2.1 Ethernet LAN Cable The cable required for the Ethernet LAN must comply with the specification TIA/IEA 568-A Category 5 or higher. This is a standard 4 x unshielded twisted pair (UTP) solid bare copper with a diameter of 24 gauge (0.5mm).
Installation Guide teleCARE IP TD 93021US Rev A • The resistance of the wires in the room bus cable increases with the length and this causes the voltage to decrease progressively along the length of the cable. • The room bus voltage also drops in proportion to the load. • The effect of “cross-talk” increases as the cable length increases.
Installation Guide teleCARE IP 4 TD 93021US Rev A System Power The teleCARE IP system power supply shall be sourced from an external 24Vdc power supply, utilizing a dedicated 2-wire power distribution bus. The external power requirement for teleCARE IP is 24Vdc, with an acceptable range of 21.6Vdc to 26.4Vdc. WARNING: 4.1 Use of any Power Supply other than those which are specified in this manual violates the UL 2560 listing.
Installation Guide teleCARE IP TD 93021US Rev A WARNING: • Batteries must be secured within the HPFF8 cabinet enclosure. • Batteries must be lead acid and must comply with UL 2054. (See Section 4.3, Secondary Power.) • Before applying power, inspect the Power Supply Board (Figure 1 in the Power Supply Installation Guide) to ensure that SW1 is set to the Open position, to configure the unit for 24Vdc operation.
Installation Guide teleCARE IP TD 93021US Rev A Note: • The maximum charging current under discharge is 0.7 amperes. • Expected battery life is 5 years. However, it is recommended to change the batteries in 4 years, or less if needed. Red (DC) ON ON OFF OFF Green (AC) ON OFF ON OFF Power Supply Status Normal operating condition. Loss of AC, Stand‐by battery supplying power. No DC output. Loss of AC. Discharged or no stand‐by battery. No DC output. Table 3.
Installation Guide teleCARE IP TD 93021US Rev A • When servicing, the AC mains circuit breaker should be in the off position and locked out to prevent accidental activation. • This power supply is intended for indoor use only. Do not expose the unit to rain or moisture. • After installation or servicing make sure that the cover is secured with the provided Key Lock. 4.2.1 Power Supply (Seismic) Installation The HPFF8 Power Supply is provided with an Installation Manual that is packaged with the unit.
Installation Guide teleCARE IP TD 93021US Rev A Re-energize the power supply. 4.2.2 Power Supply (Seismic) Operation and Maintenance The HPFF8 Power Supply should be tested at least once a year for proper operation. Under normal load conditions, the DC output voltage should be checked for proper voltage level, which is 24Vdc for the teleCARE IP system. Under normal load conditions, check that the battery is fully charged.
Installation Guide teleCARE IP TD 93021US Rev A LED Label 1 PWR ON 2 AUX TRBL Note 1 3 BAT TRBL Note 2 4 GF TRBL 5 6 7 8 SIG4 TRBL SIG3 TRBL SIG2 TRBL SIG1 TRBL Condition Power On Loss or Brownout Normal Excessive load or short Normal Charger Fault No battery or <20.
Installation Guide teleCARE IP 4.3 TD 93021US Rev A Secondary Power Secondary Power for the teleCARE IP system shall be provided by two teleCARE IP Batteries installed in the primary power supply. The batteries are each rated for 12Vdc, 7 ampere hours (AH) and can be purchased through an electrical supplier such as Graybar. WARNING: • Batteries must be secured within the power supply cabinet as described in section 4.2.1. • The teleCARE IP Batteries shall be lead acid and must comply with UL 2054.
Installation Guide teleCARE IP 4.5 TD 93021US Rev A Power Supply Unit (24Vdc) with Multiple Power Buses The output of the power supply unit can be divided over multiple buses. This method is recommended as it will reduce the power cable lengths. Figure 6. Multiple power buses 4.5.1 Power Supply Basic Installation The 24Vdc power is carried on a two-wire bus that loops from room controller to room controller. The minimum wire size for the 24Vdc power supply bus is 18 gauge (1mmØ) (0.8mm²). Figure 7.
Installation Guide teleCARE IP TD 93021US Rev A Figure 8.
Installation Guide teleCARE IP 5 TD 93021US Rev A Control Equipment This section describes the installation instructions for the following products: • “Room Controller” (details on page 19) • “Blank Front Cover for the Room Controller” (details on page 22) • “Corridor Lamp (NICL)” (details on page 49) • “System Manager (NISM2)” (details on page 57) 5.
Installation Guide teleCARE IP TD 93021US Rev A Room Bus Address 5 on the NIRC bus. When connected to the NIRC External Corridor Lamp Outputs bus, an NICL becomes a passive corridor lamp and the LEDs operate in parallel with the NIRC display lamps. 5.2.2 NIRC3 Warning This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. Improved technology gives the NICR3 more speed and additional functionality.
Installation Guide teleCARE IP TD 93021US Rev A 5.2.4 NICR Room Controller with Corridor Lamp Figure 11. The teleCARE IP room controller with corridor lamp The NIRC printed circuit board has four connectors for LED boards (which must be ordered separately). The LED board is available in five colors: red, green, yellow, white and blue. The LEDs are used for the signaling of calls, staff presence and faults.
Installation Guide teleCARE IP TD 93021US Rev A The IP room controller with corridor lamp consists of a housing, a printed circuit board, a cover and a lamp dome, as shown in the following illustration: Figure 12. Room controller (NIRC) parts 5.2.5 Blank Front Cover for the Room Controller A blank solid plastic front cover for the room controller is available in gray and white. The blank front cover is fitted to the room controller in place of the standard front cover with a translucent dome cover.
Installation Guide teleCARE IP TD 93021US Rev A 5.2.6 Installing the Room Controller When installing the Room Controller the first step is to separate the top section (cover, PC board and lamp dome) from the housing. To do that simply grip the top edge of the cover and pull it away from the housing, as shown in the following illustration: Figure 14. Separating the top section from the housing 5.2.
Installation Guide teleCARE IP TD 93021US Rev A 5.2.8 Room Controller Housing The room controller housing is designed to be surface mounted. It can be mounted over a back box or fixed directly on to a wall surface. The same housing is used for the IP room controller with LED lamps and with blank cover and for the corridor lamp. Figure 16. Room controller housing 5.2.
Installation Guide teleCARE IP TD 93021US Rev A Place the housing over the back box so that the long sides are at the top and bottom. Pass the heads of the screws through the appropriate “key-hole” slots (2) in the base of the housing, as shown in the following illustration: Figure 18. Positioning the screws in the keyhole slots Turn the housing (3) until the long sides are horizontal, then tighten the back box fixing screws to secure the housing. Figure 19.
