Installation Guide for Model 1800HG
Notice to Users ©2003 2Wire, Inc. All rights reserved. This manual in whole or in part, may not be reproduced, translated, or reduced to any machine-readable form without prior written approval. 2WIRE PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL, THE SOFTWARE, OR OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO THIS MANUAL, THE SOFTWARE, OR SUCH OTHER INFORMATION, IN NO EVENT SHALL 2WIRE, INC.
Contents Networking Technology Overview Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
The HomePortal Indicator Lights HomePortal indicator and status lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Diagnosing connection problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 POWER indicator light is not lit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Networking Technology Overview A home network consists of two or more computers that have been connected so they can “talk” with each other. Individual users can now connect to Web servers worldwide through the Internet, a global computer network. A home network enables computer users in a household to share one Internet connection, share files without trading disks, and share peripherals such as printers and external drives. Several technologies are available to connect or “network” computers.
Home Phoneline Networking (HomePNA) The HomePortal supports the HomePNA (Home Phoneline Networking Alliance) protocol. Home phoneline networking uses HomePNA technology to allow you to connect computers in different rooms using your home’s existing telephone wiring. To create a home phoneline network, you need either a PCI HomePNA card installed into your computer or an external HomePNA adapter. These devices make it possible to connect each additional computer through the phoneline.
Step 1 Getting Started First: Remove or disable conflicting applications Applications that enable a computer to share its Internet connection (often called Internet sharing software) and PC based firewall applications typically interfere with the HomePortal and should be removed or disabled before you install the HomePortal residential gateway. The HomePortal provides the same features as the products listed below so you don’t need to worry about losing Internet sharing and security capabilities.
Step 2 Connect Your First Computer to the HomePortal Choose a computer and connection type The first computer you connect to your home network is used to configure the HomePortal residential gateway for proper operation. Choose one of the following methods to connect your first computer to the HomePortal. Save and close all open programs before you begin connecting your HomePortal. Connection Type Go to... Ethernet (Yellow cable) Requires: A computer with an Ethernet port.
Ethernet Connection Requires a computer with an Ethernet port . 1. Connect the provided AC power adapter from the HomePortal’s POWER port to an electrical outlet. The green POWER light on the front of the HomePortal should come on. 2. Connect the yellow Ethernet cable provided with the HomePortal from the ETHERNET port on the HomePortal to your computer’s Ethernet port. 3.
USB Connection Requires a computer with an available USB port. See note below for exceptions. Note: Only one Windows or Macintosh computer can be directly connected to the HomePortal using the USB connection. HomePortal USB connectivity is NOT available for Macintosh OS earlier than 8.6, Mac OS 10.0, Mac OS 10.1, Windows 95, Window 95 OSR2, or Windows NT. Additional computers may be added to the network using connection options such as Ethernet. 1.
Install the 2Wire Gateway USB driver — Windows PC Before installing your HomePortal software, you must install the 2Wire Gateway USB driver on your computer. The following screens show the installation under Windows XP and may vary somewhat on Windows 98, Windows ME, and Windows 2000. 1. Power on your computer. When the Found New Hardware Wizard window opens, make sure that Install the software automatically (Recommended) is selected and click Next to continue. 2. The driver installs. 3.
Install the 2Wire Gateway USB driver — Macintosh Before installing your HomePortal software, you must install the 2Wire Gateway USB driver on your computer. The following screens show the installation under Macintosh OS 10.2 and may vary somewhat on Macintosh OS 8.6 to 9.X. 1. Power on your computer. 2. Insert the HomePortal Setup Wizard CD in your computer’s CD-ROM drive. 3. Double-click the 2Wire USB folder to install the driver. 4.
8. Verify that Ethernet Adaptor (en1) is selected in the Show field. If it is not, select it from the pull-down menu. When the New Port Detected message displays, click OK. 9. Click Save to complete your installation. Note: Your Macintosh computer automatically assigns the name "(en1)" to the HomePortal USB port. If your computer has more than one Ethernet-type network device installed, the USB port may be named "(en2)" or higher.
Home Phoneline Networking (HomePNA) Connection Requires a computer with a HomePNA port or an external HomePNA adapter Computers connected with HomePNA access the HomePortal’s Internet connection and other computers on the network using existing telephone wiring. You will need one adapter for each computer that you are connecting through HomePNA. If your computer does not have a HomePNA port, you will need to install a PCI HomePNA adapter or an external HomePNA adapter.
Network with Ethernet Hub or Switch Requires an Ethernet hub or switch and a computer with an Ethernet port Note: The HomePortal has an auto-crossover port. You do not need to use a special crossover cable or make any changes to the configuration of your HomePortal, Ethernet hub, or switch. The HomePortal will establish the type of port needed during setup. 1. Connect the provided AC power adapter from the HomePortal’s POWER port to an electrical outlet.
Wireless Connection Requires a computer with an 802.11b wireless network adapter installed. Wireless adapters are purchased separately from the HomePortal. 1. Connect the provided AC power adapter from the HomePortal’s POWER port to an electrical outlet. The green POWER light on the front of the HomePortal should light up. 2. Connect the gray telephone cable provided with the HomePortal from the PHONE LINE port on the HomePortal to a telephone wall jack with DSL service. 3.
Step 3 Install the HomePortal Software Before installing the HomePortal software, it is very important that you disable any conflicting applications such as firewall and file- and printer-sharing applications See Step 1, “Getting Started.” Installing the HomePortal Setup Wizard on Windows PCs Note: Close all programs before running the HomePortal Setup Wizard. Place the HomePortal Setup Wizard CD in the CD-ROM drive of your computer and follow the onscreen instructions.
Installing the HomePortal Setup Wizard on Macintosh computers IMPORTANT: If your Macintosh does not have a current Web browser, you must install one before installing the HomePortal software. To install a browser, drag the folder from the HomePortal Setup Wizard CD to your Macintosh hard drive, double-click the browser icon, then follow the onscreen instructions. Note: Close all programs before running the HomePortal Setup Wizard. 1.
Step 4 Add Computers to the Network Choose a computer and connection type After your first computer is connected to the HomePortal residential gateway and your Internet connection has been established, it is time to connect the other computers to the network. Use any or all of the following methods to connect additional computers to your network: Connection Type Go to... USB (Blue cable) Requires a computer with an available USB port. See the USB connection option for exceptions.
USB Connection Requires a computer with an available USB port. See note below for exceptions. Note: Only one Windows or Macintosh computer can be directly connected to the HomePortal using the USB connection. HomePortal USB connectivity is NOT available for Macintosh OS earlier than 8.6, Mac OS 10.0, Mac OS 10.1, Windows 95, Window 95 OSR2, or Windows NT. Additional computers may be added to the network using connection options such as Ethernet. 1.
Home Phoneline Networking (HomePNA) Connection Requires a computer with a HomePNA port or an external HomePNA adapter Computers connected with HomePNA access the Internet connection on the HomePortal residential gateway and other computers on the network using existing telephone wiring. You will need one adapter for each computer that you are connecting through HomePNA. If your computer does not have a HomePNA port, you must install a PCI HomePNA adapter or an external HomePNA adapter.
Wireless Connection Requires a computer with an 802.11b wireless network adapter installed. Wireless adapters are purchased separately from the HomePortal. Note: If you use a 2Wire wireless adapter (PC card or USB adapter) for wireless networking, the HomePortal Setup Wizard software automatically configures it to communicate with the HomePortal during setup, but you will need to install the driver. See Appendix A for detailed installation instructions.
The HomePortal Indicator Lights HomePortal indicator and status lights The HomePortal has three indicator lights that can be used to diagnose installation and connection problems. The following tables describe how to interpret the POWER, BROADBAND LINK, and LOCAL NETWORK lights. Power light Operating state OFF The HomePortal is not plugged into a power outlet. Blinking green The HomePortal is booting up. Solid green Power is on. Solid red System error. Contact Technical Support.
Diagnosing connection problems This section describes some connection problems you may encounter with your HomePortal home network and provides suggestions for solving those problems. If the problem you are having is not covered here or in the 2Wire online Help system, or if the suggestions provided do not solve the problem, call the Technical Support number provided with your HomePortal. POWER indicator light is not lit If the POWER indicator light is not lit, the HomePortal is not getting power: 1.
Appendix A 2Wire Wireless Adapter Installation 2Wire Wireless PC Card The Wireless PC Card is a wireless network card that fits into any standard PC Card Type II slot. A standard Ethernet card requires a cable connection to a hub or a patch panel. Using the Wireless PC Card, you have the same connectivity without the wires. Expanding or redesigning your network is easy, and unlike cabled Ethernet, the Wireless PC Card allows you to roam throughout the network while remaining connected to the LAN.
2Wire Wireless USB Adapter The Wireless USB Adapter is a wireless networking device that is connected to a USB port on your computer using a USB cable. Using the Wireless USB Adapter, you can communicate with one or more computers that are equipped with wireless adapters. Where a standard Ethernet card requires a cable connection to a hub or a patch panel, wireless networking provides the same connectivity without the wires.
Wireless Adapter Driver Installation Installing Drivers For Windows 98SE 1. Power on your computer. The Add New Hardware Wizard opens. Click Next to continue. 2. When the next window opens, select Search for a better driver for your device (Recommended), and click Next. 3. Insert the HomePortal Setup Wizard CD into your CD-ROM drive, uncheck Floppy disk drives, select the CD-ROM drive checkbox, and click Next.
4. Windows locates the best driver for your device. Click Next to continue. 5. After the drivers are copied, click Finish. 6. When the System Setting Change window opens, click Yes to reboot your computer and complete the installation. Installing Drivers For Windows ME 1. Power on your computer and insert the HomePortal Setup Wizard CD into your CDROM drive. 2. When the Add New Hardware Wizard window opens, select Automatic search for a better driver (Recommended), and click Next.
3. After the driver files are copied, click Finish. 4. When the System Settings Change window opens, click Yes to reboot your computer and complete the installation. Installing Drivers For Windows 2000 1. Power on your computer and insert the HomePortal Setup Wizard CD into your CDROM drive. 2. When the Found New Hardware Wizard window opens, click Next to continue. 3. The next window prompts you to install device drivers.
4. When the Locate Driver Files window opens, deselect the Floppy disk drives checkbox, select the CD-ROM checkbox, and click Next. 5. When the Driver Files Search Results window opens, click Next. 6. Click Finish to complete the installation.
Installing Drivers For Windows XP 1. Power on your computer and insert the HomePortal Setup Wizard CD into your CD-ROM drive. 2. When the Found New Hardware Wizard window opens, select Install the software automatically (Recommended) and click Next to continue. 3. The drivers are installed. 4. Click Finish to complete the installation.
Appendix B Third-party Wireless Adapter Configuration After your 802.11b wireless adapter is installed in your computer, you must configure it to communicate with the HomePortal. This section describes how to configure a variety of third-party wireless Ethernet (IEEE 802.
Agere ORiNOCO PC Card - Silver or Gold Consult the documentation provided with your wireless adapter to install the Agere ORiNOCO PC Card Silver or Gold, then follow these steps: 1. From the Start menu, select Programs > ORiNOCO > Client Manager. The ORiNOCO Client Manager screen appears. 2. From the Actions menu, select Add/Edit Configuration Profile. 3. The Add/Edit Configuration Profile screen appears. 4. To create your profile, click Add. The Edit Configuration screen appears.
6. To identify your network, click Next. The Edit Configuration screen appears. 7. In the Network Name field, enter the word “2WIRE” followed by the last three digits of your HomePortal serial number, located on the bottom of your HomePortal. This is the Wireless Network Name. The Wireless Network Name is case-sensitive, so it is important that you enter the word “2WIRE” in capital letters. 8. Click Next. In the Set Security field, check the Enable Data Security checkbox.
13. In the TCP/IP Behavior field, check the Renew IP Address when selecting this profile checkbox. 14. Click Finish. The following screen appears. 15. Click OK. Cisco Aironet Consult the documentation provided with your wireless adapter to install the Cisco Aironet adapter, then follow these steps: 1. Double-click the Aironet Client Utility icon on your desktop. The Aironet Client Utility screen appears. 2. Click the Profile Manager button. The Profile Manager screen appears. 3. Click Add.
4. In the Profile Management field, enter your profile name. The profile name identifies your wireless profile, and should be no more than 29 characters in length. 5. Click Apply. The 340 Series Properties screen appears. 6. Select the System Parameters tab. In the Client Name field, enter a client name. The client name identifies your PC. 7. In the SSID1 field, enter the word “2WIRE” followed by the last three digits of your HomePortal serial number. This is the Wireless Network Name.
13. Click OK. The Profile Manager screen appears. Your profile name should now appear in the second line of the Profile Management field, indicating that your Cisco adapter is properly configured. 14. Click OK. D-Link Air DWL-650 Consult the documentation provided with your wireless adapter to install the D-Link Air DWL-650, then follow these steps: 1. From the Start menu, select Programs > D-Link DWL-650 Control Utility > Configuration Utility.
2. The D-Link Air DWL-650 Configuration screen appears. 3. Select the Configuration tab. 4. In the Mode field, enter Infrastructure. 5. In the SSID field, enter the word “2WIRE” followed by the last three digits of your HomePortal serial number. This is the Wireless Network Name. The Wireless Network Name is case-sensitive, so it is important that you enter the word “2WIRE” in capital letters. 6. In the Tx Rate pull-down menu, verify that Fully Automatic is selected (this is the default). 7.
Apple AirPort card Note: Requires AirPort client software revision 2.0 or greater. Consult the documentation provided with your wireless adapter to install the Apple AirPort wireless adapter, then follow these steps: 1. From the Apple pull-down menu, select AirPort to open the AirPort dialog box. 2. In the AirPort Network panel, click the Choose Network pull-down menu. 3. Select your wireless network name.
4. In the Password field, enter “$” followed by your ten-digit Wireless Encryption Key, located on the bottom of your HomePortal. 5. Click OK. Other wireless Ethernet adapters Note: The following steps are completed using the configuration program provided with your wireless adapter. If you have not already done so, install the wireless adapter configuration software before continuing. 1. Set the network type to Infrastructure.
Windows XP is designed to handle wireless configuration in a generic manner, provided that the manufacturer’s drivers support Windows XP. 1. Right-click the Wireless Network Connection icon, located in the systray. 2. Select View Available Wireless Networks. 3. The Connect to Wireless Network screen appears. In the Available networks field, select your wireless access point.
Regulatory Information Declaration of Conformity Trade Name: 2Wire, HomePortal1800HG Responsible Party: 2Wire, Inc. Address: 1704 Automation Pkwy. San Jose, CA 95131 408-856-1600 This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Limited Hardware Warranty 2Wire warrants to the original owner that the hardware product delivered in this package will be free from material defects and workmanship for one (1) year following the date stated on the receipt evidencing proof of purchase of the product. The warranty does not cover the product if it is damaged in the process of being installed.
5100-000178-001 Rev A
