2Wire Gateway Installation Guide
Notice to Users ©2005 2Wire, Inc. All rights reserved. This manual in whole or in part, may not be reproduced, translated, or reduced to any machinereadable form without prior written approval. 2WIRE PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL, THE SOFTWARE, OR OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO THIS MANUAL, THE SOFTWARE, OR SUCH OTHER INFORMATION, IN NO EVENT SHALL 2WIRE, INC.
Contents Getting Started Remove or Disable Conflicting Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Check Your Computer’s Browser and System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Browser Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Getting Started Remove or Disable Conflicting Applications Internet sharing software and PC based firewall applications typically interfere with the 2Wire gateway, and should be removed or disabled before you install the gateway. The 2Wire gateway provides the same features as the products listed below. If you have any of the following (or similar) applications installed on your computers, remove or disable them according to the manufacturer’s instructions before proceeding.
Connect the First Computer to the Gateway Congratulations on the purchase of your 2Wire gateway. To install your gateway and configure your network, follow these steps. Note: Features for different models may vary. Product details will be specified for each particular model. Choose a Computer and Connection Type There are many ways to set up your network, but typically the first computer is located in the same room as the gateway and your DSL connection.
Connect the First Computer to the Gateway To install the DSL filter: 1. Locate the phone jack where you want to connect your 2Wire gateway. 2. Insert the DSL filter into the jack. 3. If you have a phone, answering machine, fax machine, satellite TV equipment, or other phone device in this jack location, plug it into the filter port labeled PHONE. 4. Install a DSL filter on all other phone devices in your house (such as dial-up modems, fax machines, caller ID devices, and set top boxes).
Connect the First Computer to the Gateway Ethernet Connection Figure 1. Gateway Connected Via Ethernet 1. Connect the provided power adapter from the gateway's POWER port to an electrical outlet. The POWER light on the front of the gateway should be green. 2. Connect the provided gray phone cable from the gateway's PHONE LINE port to the DSL filter jack labeled DSL/HPNA. 3.
Connect the First Computer to the Gateway Wireless Connection Requires wireless-enabled notebook or a computer with an 802.11b/g wireless network adapter installed. Wireless adapters can be purchased from your service provider. Note: The 2Wire 2070, 2070V, and 270 gateways do not include wireless support. If you are using a 2Wire 2070, 2070V, or 270 gateway, skip this section. Figure 2. Gateway Connected Via Wireless 1.
Connect the First Computer to the Gateway Check Your Connections With your computer completely started, verify the POWER and WIRELESS indicator lights on the front of the 2Wire gateway are green. If they are not, see “Indicator Lights” on page 14. The INTERNET indicator light will not turn green until the gateway software has been installed and an Internet connection has been established.
Connect the First Computer to the Gateway Third-Party Wireless Adapter Configuration Locating the Serial Number and Wireless Encryption Key The serial number of your 2Wire gateway is used as the network name (SSID). Beneath the serial number is a ten-digit number which is used as the encryption key. These are located on the bottom of your gateway (shown in vertical orientation). You will need this information to configure your wireless adapter. Configuring the Adapter 1.
Connect the First Computer to the Gateway USB Connection Figure 3. Gateway Connected Via USB 1. Connect the provided AC power adapter from the 2Wire gateway’s POWER port to an electrical outlet. The POWER light on the front of the gateway should be green. 2. Connect the provided blue USB cable from the gateway’s USB-PC port to the USB port on your computer. 3. Connect the provided gray telephone cable from the gateway’s PHONE LINE port to a telephone jack with DSL service.
Connect the First Computer to the Gateway Install the 2Wire Gateway USB Driver - Windows 1. Power on your computer. If the Add Hardware Wizard displays, follow the on-screen instructions. If prompted to identify where to search for drivers, deselect Floppy Disk drive and check CD-ROM drive. 2. After the driver installs click Finish to complete the driver installation. The Setup Wizard will resume when your PC has rebooted.
Run the 2Wire Setup Wizard Windows 98/SE/2K/ME/XP 1. 2. Insert the 2Wire Setup Wizard CD and follow the on-screen instructions. If the 2Wire Setup Wizard does not automatically start: − Double-click the My Computer icon located on the desktop. − Double-click the icon that corresponds to your CD-ROM drive. − Double-click Setup.exe and follow the on-screen instructions. If prompted by the Setup Wizard, enter the 20-digit key code you received from your service provider.
Add Computers to the Network After your first computer is connected to the 2Wire gateway and your Internet connection has been established, you can connect other computers to the network. Use any of the following methods to connect additional computers to your network. Connection Type Page Ethernet page 11 USB page 12 Wireless page 13 Ethernet Connection Figure 4. Gateway Connected to Second Computer Via Ethernet 1.
Add Computers to the Network USB Connection Figure 5. Gateway Connected to Second Computer Via USB 1. Connect the provided blue USB cable from the gateway’s USB-PC port to the USB port on your computer. 2. Install the USB driver (refer to page 9 for instructions). 3. Repeat “Run the 2Wire Setup Wizard” on page 10.
Add Computers to the Network Wireless Connection Requires a computer with an 802.11b/g wireless network adapter installed. Wireless adapters are purchased separately from the 2Wire gateway. Note: The 2Wire 2070, 2070V, and 270 gateways do not include wireless support. If you are using a 2Wire 2070, 2070V, or 270 gateway, skip this section. Figure 6.
Indicator Lights The 2Wire gateway has numerous indicator lights that can be used to diagnose installation and connection problems. The following table describes how to interpret the indicator lights. Power Light Operating State OFF The gateway is not getting power. Blinking green (slow) The gateway is undergoing POST (power-on self test). Solid green Power is on. Blinking orange The gateway is undergoing a software upgrade. Solid red System error. Contact Technical Support.
Diagnostics DSL Light Operating State OFF The gateway is powered off or booting up. Blinking green (slow) The gateway is attempting to establish a connection to your broadband service(s). Blinking green (fast) The gateway has been unable to connect to the DSL signal for more than three minutes. Solid green The gateway is fully connected to your broadband service(s).
Appendix A: Install the Gateway on Other Operating Systems Follow these instructions if you are using an operating system that is not supported by the Setup Wizard CD (such as any Macintosh OS prior to 10.2, UNIX, or Linux). There are many ways to set up your network, but typically the first computer is located in the same room as the gateway and your DSL connection. Ethernet is the preferred connection method for your first computer, although instructions for connecting via USB are also provided.
Appendix A: Install the Gateway on Other Operating Systems USB Connection Figure 8. Gateway Connected Via USB (Macintosh) Note: Connecting your computer to the gateway using USB requires an available USB port. Only one Windows or Macintosh computer can be directly connected to the 2Wire gateway using the USB connection. 1. Install DSL phone filters according to the instructions on page 2. 2.
Appendix A: Install the Gateway on Other Operating Systems Configuring the Internet Connection Now that your first computer is connected to the gateway, you need to configure your gateway to communicate with your Internet service provider. To activate your Internet account: 1. Open your Internet browser. 2. Type http://gateway.2wire.net/setup into the browser’s address line. 3.
Appendix B: Back-Up Key Codes In most cases, you will receive a key code from your ISP. This key code is used to activate the 2Wire gateway. If you did not receive a key code, you can use the key codes provided in the following table. If your Internet Service Provider did not provide you with a user name, password, or IP address to set up your Internet connection, your broadband connection most likely uses DHCP (Dynamic Host Configuration Protocol) and you should use this key code.
Regulatory Information Declaration of Conformity Trade Name: 2Wire 2700HG, 2700HGV, 270HG, 270HGV Responsible Party: 2Wire, Inc. Address: 1704 Automation Parkway San Jose, CA Phone: 408-856-1600 This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Regulatory Information If the terminal equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice is not practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.
