User Guide Wireless USB Adapter WU830G WU830G Wu830 G Picture
This device must be installed and used in strict accordance with the manufacturer’s instructions as described in the user documentation that comes with the product. FCC Compliance Class B Digital Device This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential environment.
FCC Certification The WN825G, WPCI810G, and WU830G contain a radio transmitter and accordingly has been certified as compliant with 47 CFR Part 15 of the FCC Rules for intentional radiators. Products that contain a radio transmitter are labeled with FCC ID and the FCC logo. Canada - Industry Canada (IC) The wireless radio of this device complies with RSS 210 and RSS 102 of Industry Canada. This Class B digital device complies with Canadian ICES-003 (NMB-003).
Contents Section 1:Overview ________________________ 1-1 Features............................................................................................................ 1-1 Understanding Your User Guide...................................................................... 1-2 Box Contents.................................................................................................... 1-2 Simple Home Network Diagram .......................................................................
Contents Section 4:Troubleshooting _________________ 4-1 Contact Us......................................................................................................4-1 Hardware Solutions ..........................................................................................4-1 My computer is experiencing difficulty connecting to the wireless network. ...........................................................................................................
Section 1:Overview Congratulations on purchasing the Motorola Wireless USB Adapter WU830G. With the WU830G, your laptop or desktop computer is free to join and enjoy all the benefits of an 802.11g wireless home or small office network. Once connected, you can access a single broadband connection with everyone else on the network. You can also share files, pictures, peripherals, printers, and more. You’ll need one WU830G for each computer. The WU830G complies with the 802.
OVERVIEW SECTION 1 Understanding Your User Guide The User Guide is subdivided into the following sections: Overview Describes the WU830G and its functions, the technology used, and recommended practices for using it. Installation Provides instructions for installing the firmware and hardware and setting up the firmware to get your adapter up and running. Configuration and Status Describes the Configuration and Status Utility that manages your WU830G.
OVERVIEW SECTION 1 Simple Home Network Diagram Your wireless USB adapter enables you to access files, printers, and an Internet connection on your network. A sample Local Area Network (LAN) is shown below: Graphic of a LAN with the WU830G connected to a laptop computer In the example above, the Internet communicates with the modem, which in turn communicates with the router. The router acts as the gateway to your network, sending information to whichever device asks for information.
OVERVIEW SECTION 1 USB Adapter Physical Description Front of USB Adapter The following illustration shows the front of the WU830G: Graphic of the front of the WU830G The WU830G has the following features: Feature Description 1 Power LED Indicates that the USB adapter is powered 2 Link LED Indicates the activity of the wireless network traffic Back of USB Adapter The following illustration shows the bottom of the WU830G: Graphic of the Back of the WU830G The following describes the features on the
Section 2:Installation Before You Begin You need to collect information so that you can setup your WU830G correctly. Depending upon where you are connecting, the type of information required is divided between business (enterprise users) and home settings (small office/home office). Also, you need to consider the type of security to enable for your wireless connection. A discussion of the types of security available follows this section.
Installation Section 2 Small Office/Home Office Users The access point that communicates with the WU830G has a pre-assigned network name (SSID) that the WU830G recognizes upon startup. If you are setting up a new wireless network and want to use WEP security, use any string of characters for the network key. If this feature is enabled on the wireless network, you’ll use the same network key for your WU830G.
Installation Section 2 The options supported by the adapter: Network Authentication Data Encryption Option Description Option Description Open A network can be set up either to use or not use a network key for data encryption. WEP is the type of encryption used. Open WEP is the first-generation basic level security for wireless networks. Disabled No encryption used. WEP A network key used. The network operates in Shared Key authentication mode when a network key is used for data encryption.
Installation Section 2 Install Your USB Adapter To install the software and hardware: 1 Insert the supplied CD-ROM into the CD-ROM drive. The software automatically starts the Installation Wizard program. 2 Follow the prompts to set up your USB adapter. If Windows 98SE prompts you for the original Windows CD-ROM, insert the CD-ROM, and direct Windows to its proper location (for example, D:\WIN98). 3 Locate an empty USB port on your computer.
Section 3:Configuration You can use the information in this section to: Discover available wireless networks Setup operation modes Create connectivity profiles Setup security Monitor the wireless network / environment Perform diagnostic discovery The screenshots shown may look slightly different from the ones in your version of the software.
Configuration Section 3 Icon Description The icon in you system tray (the area at the bottom right of your screen in your Task Bar) allows you to view the status of the wireless connection and access the Motorola Wireless USB Adapter Configuration Utility. System Tray Icon The following table describes the icons used by the utility. Antenna Icons The radio transmitter has been disabled from the utility. To enable, access the utility’s Wireless Networks tab. There are no networks available.
Configuration Section 3 Enabling the Motorola Wireless USB Adapter Configuration Utility Windows XP users have the option of using the Wireless Zero Configuration utility, but will be limited in the amount of status information available. Motorola’s Wireless USB Adapter Configuration Utility provides more wireless information about the network. To enable the Motorola Wireless USB Adapter Configuration Utility: WU830G 1 Right-click the antenna icon in the system tray and select Show Utility.
Configuration Section 3 Connecting to an Existing Wireless Network After the USB adapter is installed, a red antenna icon displays in your computer’s system tray . The Motorola Wireless USB Adapter Configuration Utility automatically searches for available wireless networks. To obtain a list of available networks: 1 Click the antenna icon. The Connect to Wireless Network window is displayed: A list of networks appear when you open the utility from the system tray.
Configuration Section 3 The window displays any current wireless networks. 3 WU830G xxxxxxxxxxxx.
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Configuration Section 3 Configuring a New Wireless Network If you want to connect to a wireless network that is not in the xxxxxxxxxx field, you can configure a network profile. WU830G 1 Right-click the antenna icon in the system tray and select Show Utility. 2 The Motorola Wireless USB Adapter Configuration Utility window is displayed. 3 Click the Profiles tab. The Profiles tab…. 4 Enter a Profile Name.
Configuration Section 3 5 . Configuring Security Settings If you want to connect to a wireless network that is not in the xxxxxxxxxx field, you can configure a network profile.
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Configuration Section 3 6 WU830G Enter information for the new wireless network based on the descriptions in the following table. Field Description Network name (SSID) Enter a Network Name (SSID) of no more than 32 alphanumeric characters. This is the SSID for a particular wireless network.
Configuration Section 3 Field Description Network Authentication Select if your access point requires authentication. Match the authentication used by the network. Open No authentication is used. Shared The Pre-Shared Key (PSK) authentication method is used. WPA Wi-Fi® Protected Access (WPA) authentication (802.1X) is used with an EAP type. WPAPSK WPA authentication (802.1X) is used with a Pre-Shared Key, which enables you to enter a static Network key.
Configuration Section 3 Field Description Data Encryption Select the type of security encryption algorithm used. The available types of encryption are based on the type of the authentication selected. Disabled No encryption. WU830G WEP Deselect Network Key is provided for me automatically and enter the Key provided by the network. Available only with Open and Shared Authentication. TKIP Available with WPA and WPA-PSK Authentication.
Configuration Section 3 3-20 7 After entering the information for this network, click Apply Changes. The xxxxxxxxxxxxxx window is displayed and the new network is listed in the xxxxxxxxxxxxx. 8 Your computer is connected to the selected network when you see a blue bubble on top of the icon for that network. If the blue bubble does not appear, click Refresh. If it still does not appear, double-check that the wireless settings match the configuration of the wireless network.
Configuration Section 3 Modifying Properties for a Configured Wireless Network To modify network properties for a configured wireless network: 1 Right-click the antenna icon in the system tray and select Show Utility. 2 The Motorola Wireless USB Adapter Configuration Utility window displays: Your computer automatically connects to the network displayed at the top of the xxxxxxxxxxxxxxx list. 3 In the Preferred networks list, highlight the network you want to configure and click Properties.
Configuration Section 3 Controlling the Radio You may need to turn off the radio to comply with restrictions prohibiting the emission of radio signals; for example, while onboard a commercial aircraft. 3-22 1 To disable the radio using the antenna icon, right-click the antenna icon in the system tray and click Disable Radio. 2 To enable the radio, right-click the antenna icon and click Enable Radio.
Configuration Section 3 Removing a Network To remove a wireless network from your network list: WU830G 1 Right-click the antenna icon in the system tray and select Show Utility. The Motorola Wireless USB Adapter Configuration Utility window displays. 2 Click the Profiles tab. The Profiles tab provides information about 3 In the Profile Name field, click the down arrow and select the profile name for the network you want to remove. 4 Click Remove. The network is removed from your network list.
Configuration Section 3 Viewing Site Monitor Information To view site monitor information: 3-24 1 Right-click the antenna icon in the system tray and select Show Utility. The Motorola Wireless USB Adapter Configuration Utility window displays. 2 Click the Site Monitor tab.
Configuration Section 3 Viewing Link Status To view link status: WU830G 1 Right-click the antenna icon in the system tray and select Show Utility. The Motorola Wireless USB Adapter Configuration Utility window displays. 2 Click the Link Status tab.
Configuration Section 3 Viewing Network Metrics To view network metrics for the network you are connected to: 3-26 1 Right-click the antenna icon in the system tray and select Show Utility. The Motorola Wireless USB Adapter Configuration Utility window displays. 2 Click the Link Status tab.
Configuration Section 3 Viewing Utility and Driver Version Information To view product information for the USB adapter installed in your computer: WU830G 1 Right-click the antenna icon in the system tray and select Show Utility. The Motorola Wireless USB Adapter Configuration Utility window displays. 2 Click the Information tab.
Configuration Section 3 Removing the Wireless Adapter You can safely remove the Wireless Adapter while the computer is operating. If you encounter problems removing the device, then follow the steps below. To remove the adapter: 3-28 1 Locate the Device Eject icon located in your system tray. In the illustration below, it is the third icon from the left – the picture of a card and a left-pointing arrow. 2 Double-click the Device Eject icon.
Configuration WU830G Section 3 3 Highlight the device you want to remove. 4 Click Stop. The Stop a Hardware device window displays: 5 Confirm that the device listed in the window is the device you want to stop. 6 Click OK. After you receive a message telling you the device is stopped, you can safely remove the Wireless Adapter.
Configuration Section 3 Advanced Configuration of the Wireless USB Adapter You can configure advanced features from this screen. Primarily you are concerned with the IBSS Channel Number, Location, and Xpress™ Technology areas. 3-30 1 Click Start, click Settings, and then click Control Panel. 2 Click System and select the Hardware tab. 3 Click Device Manager. 4 Click Network adapters. 5 Click Motorola Wireless USB Adapter WU830G and select the Advanced tab.
Configuration Section 3 6 To change the value for any of the listed properties, click the Property. 7 Change the value in the Value box by either clicking the Value arrow and selecting a new value, or by typing a new value, as appropriate. The default values for these properties are set for maximum performance. Field Description IBSS Channel Number This selects the channel number on which to operate. The WU830G comes preset for use on channels 1-11. These values are legal in most countries.
Section 4:Troubleshooting This section details possible solutions to common problems that may occur in using the WU830G. Contact Us If you are unable to locate a solution here, please access our website at www.motorola.com/broadband/consumers for the latest information. You can also reach us 7 days a week, 24 hours a day at 1-877-466-8646. Hardware Solutions My computer is experiencing difficulty connecting to the wireless network.
Troubleshooting Section 4 I would like to test if my Internet connection is live. Use the ping command to test the connection. Before attempting, determine the IP Address of your USB adapter. 1 Open a command prompt by clicking Start and Run. 2 For Windows 98 and ME, in the Open field, type command and press Enter or OK. For Windows 2000 and XP, type cmd. Or, navigate using your Start button to Programs>Accessories>Command Prompt. 3 In the Command window, type ipconfig.
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Section 5:Glossary A Access Point (AP) A device that provides wireless LAN connectivity to wireless clients (stations). Adapter A device or card that connects a computer, printer, or other peripheral device to the network or to some other device. A wireless adapter connects a computer to the wireless LAN. Address translation See NAT. Ad-Hoc Network A temporary local area network connecting access clients together, usually just for the duration of the communication session.
Glossary Section 5 BSS Basic Service Set. A configuration of Access Points that communicate with each other without resorting any infrastructure. Also known as Ad-Hoc networks. Also see ESS. C Client In a client/server architecture, a client is a computer that requests files or services such as file transfer, remote login, or printing from the server. On an IEEE 802.11b/g wireless LAN, a client is any host that can communicate with the access point. Also called a CPE.
Glossary Section 5 DNS The Domain Name System is the Internet system for converting domain names (like www.motorola.com) to IP addresses. A DNS server contains a table matching domain names such as Internetname.com to IP addresses such as 192.169.9.1. When you access the world-wide web, a DNS server translates the URL displayed on the browser to the destination website IP address. The DNS lookup table is a distributed Internet database; no one DNS server lists all domain name to IP address matches.
Glossary Section 5 E ESS An Extended Service Set (ESS) is a set of two or more BSSs that form a single subnetwork. See also BSS. Ethernet The most widely used LAN type, also known as IEEE 802.3. The most common Ethernet networks are 10Base-T, which provide transmission speeds up to 10 Mbps, usually over unshielded, twisted-pair wire terminated with RJ-45 connectors. Fast Ethernet (100Base-T) provides speeds up to 100 Mbps. “Base” means “baseband technology” and “T” means “twisted pair cable.
Glossary Section 5 H Hexadecimal A base-sixteen numbering system that uses sixteen sequential numbers (0 to 9 and the letters A to F) as base units before adding a new position. On computers, hexadecimal is a convenient way to express binary numbers. Host In IP, a host is any computer supporting end-user applications or services with full two-way network access. Each host has a unique host number that combined with the network number forms its IP address.
Glossary Section 5 IP Address A unique 32-bit value that identifies each host on a TCP/IP network. TCP/IP networks route messages based on the destination IP address. For a Class C network, the first 24 bits are the network address and the final 8 bits are the host address; in dotted-decimal format it appears “network.network.network.host.” ISDN Integrated Services Digital Network ISP Internet Service Provider L LAN Local Area Network.
Glossary Section 5 MTU The Maximum Transmission Unit is the largest amount of data that can be transmitted in one discrete message on a given physical network. The MTU places an upper bound on the size of a message that can be transferred by the network in a single frame. Messages exceeding the MTU must be fragmented before transmission, and reassembled at the destination. Multicast N A data transmission sent from one sender to multiple receivers. See also broadcast and unicast.
Glossary Section 5 PING A network utility that tests host reachability by sending a small packet to the host and waiting for a reply. If you PING a computer IP address and receive a reply, you know the computer is reachable over the network. It also stands for “Packet Internet Groper.” Port Triggering A mechanism that allows incoming communication with specified applications. PPP Point-to-Point Protocol is used to transport other protocols, typically for simple links over serial lines.
Glossary Section 5 Roaming The ability to transfer your wireless session from one AP to another AP seamlessly. ROM Read-Only Memory. Router On IP networks, a device connecting at least two networks, which may or may not be similar. A router is typically located at a gateway between networks. A router operates on OSI network layer 3. It filters packets based on the IP address, examining the source and destination IP addresses to determine the best route on which to forward them.
Glossary Section 5 Subnet Mask A methodology that determines what the router will examine for the destination of an IP address. A router delivers packets using the network address. Switch On an Ethernet network, a switch filters frames based on the MAC address, in a manner similar to a bridge. A switch is more advanced because it can connect more than two segments.
Glossary Section 5 Unicast A point-to-point data transmission sent from one sender to one receiver. This the normal way you access websites. See also multicast. USB Universal Serial Bus is a computer interface for add-on devices such as printers, scanners, mice, modems, or keyboards. USB supports data transfer rates of 12 Mbps and plug-and-play installation. You can connect up to 127 devices to a single USB port.
Glossary Section 5 WEP Wired Equivalent Privacy encryption protects the privacy of data transmitted over a wireless LAN. WEP uses keys to encrypt and decrypt transmitted data. The access point must authenticate a client before it can transfer data to another client. WEP is part of IEEE 802.11b. Wi-Fi® Wireless fidelity (pronounced why'-fy) brand name applied to products supporting IEEE 802.11b/g. WLAN Wireless LAN. WPA Wi-Fi Protected Access.