User's Manual

Quick Start Guide
SBG6580
Wireless Cable Modem Gateway
In the Box
SBG6580 Wireless
Cable Modem
Gateway
Power Supply
Ethernet Cable
Software License
& Warranty Card
Quick Start Guide
The SURFboard
®
SBG6580 is a combination DOCSIS 3.0 cable modem, wireless access point,
and four-port Ethernet router device. It provides ultra high-speed wireless Internet access on
your home or small business network. The SBG6580 connects to the existing coaxial cable
connection in your home and does not require any new wiring.
This quick start guide will help you install your SBG6580 and set up a secure
wireless network connection on your home network. For additional help with
setting up your SBG6580, you can view the SBG6580 Video Tutorials available
online at the ARRIS Support website, www.arris.com/consumer. To access
the videos, you can visit the support website and follow the prompts for
SBG6580 or you can scan the QR code.
To change your wireless network conguration and other advanced gateway settings, see the
SURFboard SBG6580 User Guide available online at the ARRIS Support website. Frequently
asked questions (FAQs) and additional product information are also available.
IMPORTANT! During the installation or gateway activation, you may have to contact your service
provider for assistance. Make sure you have the Gateway Model name (SBG6580), HFC MAC ID,
and Serial number (S/N) listed on the gateway label on the bottom of your SBG6580 (see page 4).
What You Should Know
© 2015 ARRIS Enterprises, Inc. All rights reserved.
No part of this publication may be reproduced or transmitted in any form or by any means without written permission from ARRIS Enterprises, Inc.
ARRIS, SURFboard, and the ARRIS logo are all trademarks or registered trademarks of ARRIS Enterprises, Inc. Other trademarks and trade names
may be used in this document to refer to either the entities claiming the marks and the names of their products. ARRIS disclaims proprietary
interest in the marks and names of others.
All other product or service names are the property of their respective owners. No part of the contents of this document may be reproduced or
transmitted in any form or by any means without written permission of the publisher.
598484-001-a 10/2015
Note: The gateway label is located on the
bottom of your SBG6580.
You may need the following information to
activate your gateway and set up a wireless
network connection:
• Model - Gateway model name.
• SSID - Default name of your wireless
network. It is highly recommended that
you change the default network name
or add additional wireless networks.
• WI-FI SECURITY KEY - Wireless network
password to access your wireless
network using a secure gateway. It is
highly recommended that you change
the default Wi-Fi Security Key to a
more secure password to protect your
wireless network from unauthorized
access.
• S/N - Gateway serial number. Your
service provider may request the serial
number to activate your gateway.
• HFC MAC ID - Your service provider
may request the Media Access Control
(MAC) number to activate your gateway.
Notes
Write your additional wireless network information here
for future reference.
SSID #1:
Wi-Fi Security Key #1:
SSID #2:
Wi-Fi Security Key #2:
SSID #3:
Wi-Fi Security Key #3:
SSID #4:
Wi-Fi Security Key #4:
Additional SSIDs:
Add’l Wi-Fi Security Keys:
4
Gateway Label
BEFORE RETURNING THIS PRODUCT TO THE STORE for any reason, please call ARRIS
Technical Support for assistance: 1-877-466-8646.
For Comcast subscribers only, please visit www.comcast.com/activate before calling
Comcast or ARRIS.
Support
Information Card