Pro 3 Wire-Free Security Camera System User Manual
Contents 1. Get to Know Your Arlo Pro 3 Camera 5 Get the Arlo app..............................................................................................................5 Meet your Pro 3 Camera.................................................................................................6 Meet your SmartHub.......................................................................................................7 Do more with Arlo.......................................................................
Pro 3 Wire-Free Security Camera System Download recordings...................................................................................................27 4. Image Quality Features 29 High Dynamic Range (HDR).........................................................................................29 Local 2K streaming and recording..............................................................................29 HEVC 2K playback-supported devices.......................................................
Pro 3 Wire-Free Security Camera System 7. USB Storage 60 View the USB storage device status............................................................................61 View available USB device storage.............................................................................61 Turn USB recording off and on....................................................................................61 Turn local 2K recording off and on...........................................................................
1. Get to Know Your Arlo Pro 3 Camera Your Arlo Pro 3 Wire-Free Camera delivers the ultimate peace of mind with advanced video and audio quality. The camera displays a wide, panoramic view with enhanced color night vision. The integrated spotlight lights up the night or helps to ward off unwanted visitors. Advanced noise canceling technology also minimizes background noise for clear, two-way conversations.
Pro 3 Wire-Free Security Camera System Meet your Pro 3 Camera Your Pro 3 Camera consists of two parts, the housing and the camera with a battery compartment. Arlo Pro 3 Camera features • HDR. See a clear picture in every detail through your Pro 3 Camera’s high performance lenses. • Enhanced night vision. See what’s lurking with color night vision that allows you to see video in color rather than traditional black and white. • Integrated spotlight.
Pro 3 Wire-Free Security Camera System Meet your SmartHub The SmartHub provides extended battery life and superior long-range wireless coverage, enabling hassle-free communication with other Arlo devices. Do more with Arlo You can add these options, which are sold separately: • Add more Arlo cameras and devices. Cover more areas in and around your home by adding cameras, security lights, and more. • Arlo Solar Panel.
2. Get Started Connect your SmartHub to the Internet The SmartHub connects to your home network and allows you to view your camera streams from anywhere. 1. Connect the SmartHub to your router with an Ethernet cable. 2. Connect the AC adapter to the SmartHub and plug it in. The LED on the front of the SmartHub lights. The SmartHub LED The SmartHub LED indicates the status of the SmartHub. The LED blinks once when the SmartHub is first powered on. Then the LED lights as follows: • Solid blue.
Pro 3 Wire-Free Security Camera System Use the Arlo app for installation and setup You must use the Arlo app to install and set up your SmartHub and Arlo Pro 3 Camera. The Arlo app guides you through setup: 1. Create your Arlo account. You use the same account to manage all your Arlo devices. 2. Connect the SmartHub to the Internet and add it to your account. 3. Add each Arlo Pro 3 Camera and pair it with the SmartHub.
Pro 3 Wire-Free Security Camera System The camera battery Your Arlo Pro 3 Camera battery comes partially charged. We recommend that you fully charge the battery before using your camera. Plugging in the camera charges the battery. Charge your camera battery 1. Snap the magnetic power cable into the camera’s power input. 2. Connect the AC adapter to the power cable and plug it in. Note: You can buy spare rechargeable batteries and charge them in the Arlo Dual Charging Station (sold separately).
Pro 3 Wire-Free Security Camera System Replace a Pro 3 Camera battery You can leave the camera housing in place so the camera position stays the same. 1. Release the camera from the camera housing. Press the button on the charging port underneath the camera. The camera clicks as it disengages from the camera housing. 2. Pull the camera all the way out of the camera housing. 3. Remove the battery by pulling on it until it slides out of the camera. 4.
Pro 3 Wire-Free Security Camera System The Arlo Pro 3 Camera LED The LED on the camera lights when the camera is powered on. The LED changes color and blinks depending on the battery charge and to indicate the status of activities such as pairing the camera and updating the camera firmware. • Slow blinking blue. The camera is in the process of pairing with the SmartHub. • Fast blinking blue. The camera paired with the SmartHub. • Blinking amber.
Pro 3 Wire-Free Security Camera System Magnetic mount Your Arlo Pro 3 system comes with a magnetic-based camera mount that lets you mount your cameras anywhere. The mount has a built in groove where you can hide your cable and provide strain relief if you want to keep the camera mounted and plugged into a wall source. Install a magnetic mount 1. Select a location for the mount up to 6.5 feet (1.9 meters) high.* 2. Fasten the mouting screw into a wall.
Pro 3 Wire-Free Security Camera System Install the Arlo Outdoor Mount Some Arlo Pro 3 kits include an outdoor screw mount. Screw mounts are also sold separately. 1. Place the outdoor mount and secure it with screws. If you’re mounting the camera on drywall, use the drywall anchors we provide. 2. Attach the camera to the mount. 3. Adjust the camera angle.
Pro 3 Wire-Free Security Camera System Connect your camera to the Arlo solar panel (sold separately) The Arlo solar panel lets you harvest power from the sun to keep your camera battery charged. The solar panel with cable comes with a mount and mounting screws. To connect a solar panel to your camera: 1. Install the solar panel mount near your camera. 2. Attach your solar panel to the mount. 3. Connect your camera to the solar panel power cable.
Pro 3 Wire-Free Security Camera System Change the field of view You can set the field of view to Full (110 degrees), Wide (125 degrees), or Super wide (160 degrees). 110° 125° 160° 1. Open the Arlo app. 2. Tap Settings > My Devices. 3. Select the camera. 4. Tap Video Settings > Video Mode. 5. Tap a field of view to automatically apply it to your camera.
Pro 3 Wire-Free Security Camera System To monitor motion occurring farther away, such as children playing on a lawn, aim the camera higher to frame the area within the lower two-thirds of the image. It’s best to position the camera so that motion is moving from side-to-side across its field of view rather than directly toward or away from the camera. Also, though the camera can detect motion up to 25 feet (7.6 meters) away, the best area for motion detection is 5 to 20 feet (1.
Pro 3 Wire-Free Security Camera System 4. Tap Device Utilities > Motion Detection Test. 5. Move in front of the camera. During this test, the camera LED blinks amber when motion is detected. 6. Move the slider to adjust the motion sensitivity level as needed. 7. Edit the rule for your camera to enter the motion sensitivity level that you want to use. See Change motion sensitivity on page 35.
3. Arlo Pro 3 Basics When you open the Arlo app, the Devices page displays your camera feeds. Tap to turn the camera siren on and off. Live camera feed Number of new recordings This camera is armed to detect sound and motion. Tap to view device settings for the camera The time the current snapshot was taken Tap Play to begins streaming this camera. This camera is disarmed. The icons for sound and motion detection are gray.
Pro 3 Wire-Free Security Camera System View your camera feeds 1. Open the Arlo app. 2. Tap Play on the camera feed. The camera feed updates and camera feed icons display. 3. To stop viewing and listening to the live feed, tap Stop . Local 2K Live Streaming You can live stream in 2K resolution from your Pro 3 Camera in the Arlo app on a mobile device that’s on the same local network as the SmartHub.
Pro 3 Wire-Free Security Camera System 5. To pan and zoom using a computer: • Click the Zoom icon. • Use your mouse to move around the frame. Pan and zoom live video with Auto Zoom and Tracking When you’re viewing a live stream recording, Auto Zoom and Tracking lets you zoom into any area of the recording up to 8x. The image quality of the zoomed-in area doesn’t deteriorate, allowing you to view a zoomed-in image with true 1080p video resolution.
Pro 3 Wire-Free Security Camera System Record clips from live video 1. Open the Arlo app. 2. Tap the camera feed image. 3. Tap Record to begin recording. This icon turns red to indicate that you are recording the live feed. 4. To stop recording, tap Record again. Note: Manual recording is not possible when you are using Local 2K Live Streaming. Take a snapshot from live video 1. Open the Arlo app. 2. Tap the camera feed image. 3. Tap Snapshot . The snapshot is saved in your library.
Pro 3 Wire-Free Security Camera System Turn the spotlight on and off from the camera feed 1. Open the Arlo app. 2. Tap the camera feed. 3. Tap Spotlight . 4. To adjust the brightness, tap and hold the icon and adjust the slider. 5. To turn off the spotlight, tap Spotlight . For information about how to customize the spotlight settings, see Customize the camera spotlight settings on page 57. Turn the camera siren on and off 1. Open the Arlo app. 2. Tap Siren on the upper right. 3. Tap Activate Siren.
Pro 3 Wire-Free Security Camera System 6. Tap Save. Rotate a camera feed image 180 degrees 1. Open the Arlo app. 2. Tap Settings > My Devices. 3. Select the camera. 4. Tap Video Settings. 5. Rotate the image. If you’re using an iOS device, tap Rotate Image 180°. If you’re using an Android device, tap the slider to OFF and then rotate the image. Motion detection activity zones You can designate zones within the camera view where you want the camera to detect and record motion. Add an activity zone 1.
Pro 3 Wire-Free Security Camera System Change an activity zone 1. Open the Arlo app. 2. Tap Settings > My Devices. 3. Select the camera. 4. Under VIDEO, tap Activity Zones. 5. Tap a zone to select it. 6. Move the zone to the desired position in the camera feed image. 7. To reposition the zone, tap and hold the zone and move it. 8. To customize the zone name, tap Edit and enter a name. If you’re using a web browser, click > next to the zone name. 9. Tap Save. Delete an activity zone 1. Open the Arlo app.
Pro 3 Wire-Free Security Camera System You can access your recordings from the Arlo app on your mobile device or by using a web browser to visit https://my.arlo.com/#/login. You can download recordings from the cloud and save them. Use the Library You can use the library to find and view recordings based on the date. 1. Open the Arlo app. 2. Tap Library. A green circle indicates the selected day. A green dot below the date indicates each day on which a video clip was recorded. 3. Tap a highlighted date.
Pro 3 Wire-Free Security Camera System Download recordings 1. Open the Arlo app. 2. Tap Library. 3. Tap a recording. 4. Tap Download. 5. Tap OK to confirm. Make a recording a favorite 1. Open the Arlo app. 2. Tap Library. 3. Tap a recording. 4. Tap Favorite. Share recordings 1. Open the Arlo app. 2. Tap Library. 3. Tap a recording. 4. Tap Share. 5. Share the file. Donate recordings for research You can donate video or snapshot files to Arlo to use for research and development of Arlo products. 1.
Pro 3 Wire-Free Security Camera System Delete recordings 1. Open the Arlo app. 2. Tap Library. 3. Tap a recording. 4. Tap Delete. 5. Tap OK to confirm.
4. Image Quality Features High Dynamic Range (HDR) HDR solves the problem with over- or under-exposed images of scenes with both bright and dark areas in the same picture. Your Arlo Pro 3 Camera automatically determines when to use HDR. HDR is optimized for outdoor environments. Your camera comes set to use HDR automatically, but you can turn it on and off. See Turn Auto HDR on and off on page 57. Local 2K streaming and recording 2K means you can see more details in every image, even when zoomed in.
Pro 3 Wire-Free Security Camera System Note: To check if your web browser supports HEVC, visit https://caniuse.com/#feat=hevc. HEVC is supported on: • iPhone 7/7 Plus or newer • iPad Pro or newer • Samsung Galaxy S7/S7 Plus or newer • Galaxy Note 8 or newer • Google Pixel/Pixel XL or newer • Huawei P9 or newer • Xiaomi Mi 5 or newer • LG G5 or newer • HTC U10 or newer • Sony Xperia X or newer • Moto Z or newer • OnePlus 3 or newer.
Pro 3 Wire-Free Security Camera System 5. Tap Local 2K Live Streaming. Local live streaming to your connected USB storage device toggles off and on. Turn 2K local video recording off and on 1. Open the Arlo app. 2. Tap SmartHub/Base Station/Bridge > Storage Settings. 3. Tap 2K Video Recording. 2K recording to a connected USB device toggles off and on. Optimize multiple 2K streams You might experience connectivity issues if you’re running multiple 2K live streams on your Arlo app.
Pro 3 Wire-Free Security Camera System Auto Zoom and Tracking To use Auto Zoom and Tracking and local live streaming, you need an Arlo Pro 3 Camera paired with an Arlo SmartHub. When your Pro 3 Camera detects motion, cloud motion recording is triggered. When Auto Zoom and Tracking is on, your Pro 3 Camera zooms in on the object and tracks its movement while the motion is within its field of view.
5. Modes, Rules, and Alerts Modes and rules let you tell your Arlo system what to do in different situations. For example, you can set your Arlo system to record a video when it detects motion and send you an email alert. Modes Arlo modes give you control over how your cameras respond to motion or sound For example, you probably don’t want to receive an alert about motion in the living room while you’re doing yoga there.
Pro 3 Wire-Free Security Camera System Select a mode You can select a mode or set modes to activate according to a schedule. 1. Open the Arlo app. 2. Tap Mode. 3. Tap the SmartHub. A list of modes displays. 4. Tap a mode to activate it. The mode that you selected turns on immediately. The mode stays active until you change it. Mute Notifications Mute Notifications temporarily silences push notifications to your mobile device, while videos continue to be recorded.
Pro 3 Wire-Free Security Camera System Rules for modes Each mode uses one or more rules to control your Arlo system. You can set these options. • Trigger device. The trigger device is the camera that detects motion or sound. You can adjust the motion and sound sensitivity to minimize false alarms. • Action device. The action device responds to motion or sound detection on the trigger device.
Pro 3 Wire-Free Security Camera System 3. Tap the SmartHub. 4. Tap Edit next to the mode. 5. Under Then do the following, tap Edit next to Record video. 6. Select Record until activity stops (up to 300 sec). Control whether the spotlight turns on when motion is detected at night Unless you changed its settings, your Pro 3 Camera automatically turns on its spotlight when it detects motion at night. Your camera detects motion when it’s in Armed mode or another mode that uses a rule for detecting motion.
Pro 3 Wire-Free Security Camera System 6. Move the slider to the desired level of audio detection. If you used a mobile device to specify the settings, your settings are saved. 7. If you used a browser to specify the settings, click Save. Manage alerts Arlo can push notifications to your smartphone, send you email alerts, or do both. To receive Arlo notifications on your phone, you must install the Arlo app on your phone.
Pro 3 Wire-Free Security Camera System Add a schedule 1. Open the Arlo app. 2. Tap Mode. 3. Tap the SmartHub. 4. Tap Schedule 5. Tap Edit . next to Schedule. 6. Tap + Add. 7. Set the days and times for your new schedule. Note: To add an overnight schedule such as 8:00 p.m. to 6:00 a.m., you need to add two separate schedules. First, add 8:00 p.m. to 11:59 p.m., then add 12:00 a.m. to 6:00 a.m. 8. Tap Done. Edit a schedule 1. Open the Arlo app. 2. Tap Mode. 3. Tap the SmartHub. 4. Tap Schedule 5.
Pro 3 Wire-Free Security Camera System Geofencing accuracy For accuracy, geofencing uses a combination of GPS, cellular data, and WiFi data. The local environment affects geofencing: • In urban environments, where the cell towers and WiFi routers are more dense, geofencing accuracy can reach 100–200 meters. Note: If you live in a skyscraper, geofencing might not work reliably due to GPS inaccuracies. Using the Large radius setting might help.
Pro 3 Wire-Free Security Camera System Set up geofencing for the first time and set up modes 1. Open the Arlo app. 2. Tap Mode. 3. Tap the SmartHub. 4. Tap Geofencing . 5. Allow the Arlo app to use your mobile device’s location. Geofencing works only if Arlo can locate your mobile device. The Location Address page displays your current address. 6. To change the radius setting, tap Radius and select a radius size.
Pro 3 Wire-Free Security Camera System geofence, triggering the home state and your cameras are disarmed. If one person leaves, but another is still home, the cameras stay disarmed in the home state until the last person leaves (last out). We recommend that you enable geofencing only for the mobile device that each person carries every day. For example, if you use a smartphone and a tablet, and you take your phone when you leave, set your phone as an Enabled Device in your Geofencing settings.
Pro 3 Wire-Free Security Camera System The device location displays as either In Zone, Out of Zone, or Unavailable (if there’s an issue contacting that device). 7. To disable geofencing, tap the mobile device again. The check mark disappears when geofencing is disabled. For more information, see Set up geofencing on page 38. Custom modes You can add modes in addition to the modes that come with the Arlo app and give the new modes custom names, such as Vacation. You can create one rule for each mode.
Pro 3 Wire-Free Security Camera System This is the Arlo device that performs an action when the trigger device detects motion or sound. You can select the same Arlo device you’re using as a trigger or a different Arlo device. 11. Select an action and tap Next. For an Arlo Pro 3 Camera, you can select Record video,Turn alarm ON, or Do nothing. If you’re using a computer web browser, you can also specify the recording time setting. 12.
Pro 3 Wire-Free Security Camera System Some examples of detector models that emit compatible T3 and T4 signals include: • Kidde i9050 • USI5304 • First Alert 0827 • First Alert P1210 • First Alert SCO5 To determine your detector’s alarm pattern, see the instructions that came with your detector or search online for product information. Prepare a location to test your alarm compatibility We recommend that you test your alarm to find out if it is compatible with the Arlo Alarm Detection feature.
Pro 3 Wire-Free Security Camera System 7. Close the Arlo app, but don’t log out. 8. Use the test button on your smoke or carbon monoxide detector to activate the alarm for 30 seconds. Compatible alarms sound continuously for 20 seconds in one of these patterns: • Smoke detectors with industry-standard T3 alarms emit three intermittent beeps, followed by a period of silence. • Carbon monoxide (CO) detectors with industry-standard T4 alarms emit four intermittent beeps, followed by a period of silence.
Pro 3 Wire-Free Security Camera System Test the Alarm Detection range After a successful compatibility test, we recommend that you test the Alarm Detection range when you move your camera to a different location. 1. Place your Arlo Pro 3 Camera in the desired location. 2. Open the Arlo app. 3. Make sure that your Pro 3 Camera is in Armed mode or another mode in which it can detect sound and motion. 4.
Pro 3 Wire-Free Security Camera System To turn off push notifications: 1. Open the Arlo app. 2. Tap Mode. 3. Tap the SmartHub. 4. Tap Edit next to the mode. 5. Tap Edit next to the rule. 6. Tap Push Notifications to turn it off and on.
6. Change Your Settings Once you set up your Arlo account, you can access it by using the Arlo app on a smartphone or tablet, or from a computer using a web browser. If you’re using a computer, enter https://my.arlo.com/#/login in the address bar of the browser. Two-step verification Two-step verification helps protect your account by adding another layer of security when you log in to your Arlo account. Arlo will verify your identity anytime you sign in with a new device.
Pro 3 Wire-Free Security Camera System Set up two-step verification 1. Open the Arlo app. 2. Tap Settings. 3. In the ACCOUNT section, select Profile > Login Settings > Two-Step Verification. 4. Tap the switch next to Enable. 5. Select your verification method. Note: Your Arlo account email is an automatic back-up option. 6. Follow the instructions in the app to complete your two-step verification setup. Add a phone number or device to two-step verification 1. Open the Arlo app. 2. Tap Settings. 3.
Pro 3 Wire-Free Security Camera System Use face or fingerprint authentication You can use Touch ID® or Face ID® with a compatible Apple device. With a compatible Android device, you can use fingerprint authentication. Your device must meet the following minimum requirements: • Apple devices: iOS version 10.3 or higher A Touch ID compatible device (iPhone 5s, iPad Air 2, or newer) A Face ID compatible device (iPhone X, iPad Pro 2018, or newer) • Android devices: Android OS version 6.
Pro 3 Wire-Free Security Camera System Customize your profile You can enter your name, add a profile photo and home address, and opt-in or optout of Arlo news and support updates. Add a profile picture 1. Open the Arlo app. 2. Tap Settings. 3. In the ACCOUNT section, select Profile > Edit Profile. 4. Tap the profile picture at the top of the page. 5. Select Take Photo or Choose from Library. Note: If you already have a profile picture, you can also select Remove Current Photo. 6.
Pro 3 Wire-Free Security Camera System 4. Enter your old password. 5. Enter a new password and then confirm it. 6. Tap Change Password. Your new password is saved. Reset a forgotten password If you forgot your Arlo password, you can reset it with a verified email address. 1. Open the Arlo app. 2. Tap Forgot Password?. 3. Enter your email address. 4. Tap Send Email. An email is sent from alerts@arlo.com to your verified email address. 5. Tap the link provided in that email. 6. Enter a new password. 7.
Pro 3 Wire-Free Security Camera System Friends who are granted access rights can also: • Play and pause video footage. • Record video footage. • Mute the speaker. • Access and change modes. • View motion detection statuses. • Manually record. • Take snapshots. • Mark as a favorite, share, download, and delete video footage. • Use a camera’s microphone. Add a friend 1. Open the Arlo app. 2. Tap Settings. 3. Under ACCOUNT, tap Grant Access. 4. Tap Add or +. 5.
Pro 3 Wire-Free Security Camera System 4. Tap the friend, and tap Edit . 5. Tap cameras to select or deselect them. 6. Tap Allow Access Rights. Selecting Allow Access Rights allows this friend to change your account and camera settings. 7. Tap Done. Delete a friend 1. Open the Arlo app. 2. Tap Settings. 3. Under ACCOUNT, tap Grant Access. 4. Select the friend, and tap Edit . 5. Tap Delete Friend. 6. Tap Yes. Change the time zone 1. Open the Arlo app. 2. Tap Settings > My Devices. 3. Tap the SmartHub.
Pro 3 Wire-Free Security Camera System Change the camera name 1. Open the Arlo app. 2. Tap Settings > My Devices. 3. Tap the camera. 4. Tap Edit next to the camera name. 5. Enter a new name that reminds you of the camera’s location, such as Garage or Front Door. Camera names are limited to 32 characters. 6. Tap Save. Turn on Auto Zoom and Tracking 1. Open the Arlo app. 2. Tap Settings > My Devices. 3. Tap the camera. 4. Tap Video Settings. 5. Tap Auto Zoom and Tracking.
Pro 3 Wire-Free Security Camera System Change the video quality and battery usage You can set the video resolution as Best Video, Optimized, or Best Battery Life. Using the Best Battery Life setting reduces the WiFi bandwidth that is required. 1. Open the Arlo app. 2. Tap Settings > My Devices. 3. Tap the camera. 4. Tap Video Settings > Power Management. 5. Tap to select Best Battery Life, Optimized, or Best Video. Turn enhanced color night vision off and on 1. Open the Arlo app. 2.
Pro 3 Wire-Free Security Camera System Turn Auto HDR on and off 1. Open the Arlo app. 2. Tap Settings > My Devices. 3. Tap the camera. 4. Tap Video Settings. 5. Tap Auto HDR. If you’re using an Android device, tap the slider. Change the camera audio settings You can adjust the settings to reduce wind noise, turn the microphone off and on, and adjust the speaker. 1. Open the Arlo app. 2. Tap Settings > My Devices. 3. Tap the camera. 4. If you’re using a mobile device, tap Audio Settings. 5.
Pro 3 Wire-Free Security Camera System You can also control whether the spotlight comes on automatically when your Arlo Pro 3 camera detects motion at night. 1. Open the Arlo app. 2. Tap Settings > My Devices. 3. Tap the camera. 4. Tap Video Settings > Low Light Settings. 5. Tap Spotlight. The Spotlight setting toggles off and on. When the Spotlight setting is set to the On position, the spotlight automatically turns on when your Arlo camera detects motion at night.
Pro 3 Wire-Free Security Camera System 4. Tap Flicker Adjustment. 5. Tap a setting. Restart the SmartHub 1. Open the Arlo app. 2. Tap Settings > My Devices. 3. Tap the SmartHub. 4. Scroll down and tap Restart. View device information You can view the firmware version, hardware version, and the serial number. 1. Open the Arlo app. 2. Tap Settings > My Devices. 3. Tap the device. 4. Tap Device Info. Remove a device from your account 1. Open the Arlo app. 2. Tap Settings > My Devices. 3. Tap the camera. 4.
7. USB Storage You can connect a USB storage device to your SmartHub and store your Arlo recordings both in the cloud and on the USB device. If the SmartHub isn’t connected to the Internet, recordings continue to be saved on your USB storage device. If you’re using an active live stream connection between a Pro 3 camera and a SmartHub, you can record to a USB storage device in 1080p. For 2k Local Live Stream, the SmartHub automatically records to a USB storage device if one is connected.
Pro 3 Wire-Free Security Camera System The minimum USB drive size is 16 GB and the maximum size drive that those file systems support is 2 TB. The SmartHub supports USB 2.0-compatible devices. Not all HDDs are compatible with the SmartHub. If you’re not sure, consult the manufacturer of the HDD. View the USB storage device status 1. Open the Arlo app. 2. Tap SmartHub/Base Station/Bridge. 3. Check the color of the USB icon : • Gray. No USB device is connected. • Black.
Pro 3 Wire-Free Security Camera System Turn local 2K recording off and on The SmartHub recordings saved onto the USB device are 1080p, but you can change this setting and save 2K recordings onto the USB device. Note: Local 2K recording is supported in SmartHub and Base Station models VMB5000, VMB4540, and VMB4000. 1. Open the Arlo app. 2. Tap SmartHub/Base Station/Bridge 3. Select the SmartHub. 4. Tap Storage Settings > Best Local Recording. Local 2K recording toggles off and on.
Pro 3 Wire-Free Security Camera System 3. Tap the Format USB Device button. 4. Wait for USB Device Status to change from Formatting to Ready. Safely eject a USB storage device It’s important to safely remove the USB device from your SmartHub. If you remove a USB device while information is being recorded on it, the USB device might become permanently unusable or the files on the USB device might be corrupted. 1. Open the Arlo app. 2. Tap SmartHub/Base Station/Bridge > Local Storage. 3.
8. Arlo Connect Use Arlo with Amazon Alexa With the Arlo Skill and Alexa, you can access your Arlo devices using voice commands and view a live camera feed on your Echo Show, Fire TV, or Fire tablet. Alexa can also notify you when motion is detected by your Arlo cameras.
Pro 3 Wire-Free Security Camera System Use the Arlo Skill After you enable the Arlo Alexa Skill, you can try using these commands: • “Alexa, show me .” Start streaming a camera live. • “Alexa, stop.” Stop an activity and return to your device’s home screen. • “Alexa, hide .” Stop streaming from a camera and return to your device’s home screen. • “Alexa, go home.” Return to your device’s home screen. • “Alexa, show the last motion detected by my .
Pro 3 Wire-Free Security Camera System 6. Sign in with your Arlo account. Your camera is added to Google Assistant. 7. To test your camera, say “Hey Google, show [name of room where camera is placed] on [name of Google device].” 8. To end the stream, say “Hey Google, stop [name of Chromecast device].” For more information, see Google Assistant Help: Control smart home devices.
9. FAQs and Troubleshooting FAQs What is High Dynamic Range (HDR)? HDR solves the problem with over- or under-exposed images of scenes with both bright and dark areas in the same picture. Your Pro 3 Camera automatically determines when to use HDR. HDR is optimized for outdoor environments. Is an Arlo Pro 3 Camera backward compatible with my existing Arlo System? Yes. Arlo Pro 3 Cameras can connect to Arlo Base Station models VMB4000 and VMB4500, as well as existing outdoor security mounts.
Pro 3 Wire-Free Security Camera System Battery FAQs What is the battery life for rechargeable batteries? The camera rechargeable battery life is four to six months with normal usage and can be extended for optimal usage if you use key settings and follow certain tips. The cameras offer the best battery life when set up to record when they detect motion. How can I extend the camera battery life? To extend the battery life, follow these tips: • Check your camera’s video quality and battery usage setting.
Pro 3 Wire-Free Security Camera System Why does one Arlo camera battery drain faster than another Arlo camera battery? Your Arlo Pro 3 Camera is flexible and you can use it in a wide range of environments. Your environment might include elements that affect battery life. In some cases your Arlo Pro 3 Camera may use more battery life than others: • All Arlo cameras work well in the dark. They use infrared sensors to monitor motion in the dark.
Pro 3 Wire-Free Security Camera System • Away mode isn’t triggered when you leave because an extra mobile device that’s enabled for geofencing is still in the Device Location. See Geofencing with multiple mobile devices on page 40. • Geofencing stopped working because the location sharing settings for a mobile device changed. See Prepare your mobile device for geofencing on page 39. • A task-killing app is interfering with Arlo Geofencing.
Pro 3 Wire-Free Security Camera System Out of range Make sure that your camera is no farther than 300 feet (90 meters) from the SmartHub. The range might be less if metal objects or thick walls and ceilings are between a camera and the SmartHub. Make sure that your cameras display three or four bars of signal strength in the area where you intend to install them.
Pro 3 Wire-Free Security Camera System Check the Arlo app notification settings on an iOS device Make sure that you allow the Arlo app to receive push notifications. The Arlo app push notifications can be disabled on iOS and Android devices. 1. Tap the Settings icon for your iOS device. 2. Tap Notifications > Arlo. 3. Make sure that Allow Notification is selected. Check the Arlo app notification settings on an Android device Make sure that you allow the Arlo app to receive push notifications.
Pro 3 Wire-Free Security Camera System • Echoes occur in the alarm location. • Another noise is equal to, or louder than, the alarm. Verify that the SmartHub is online To determine whether your SmartHub is online, check the Internet LED on the front of the SmartHub: • If the LED is solid blue, the SmartHub is connected to the Internet. • If the LED is amber, the SmartHub isn’t connected to the Internet.
Pro 3 Wire-Free Security Camera System 4. Power cycle your SmartHub. Unplug the power adapter from the outlet, wait one minute, and reconnect the power adapter to the outlet. The SmartHub takes one to two minutes to start. When the LED lights solid blue, your SmartHub is connected to the Internet. If the LED is amber, continue troubleshooting. 5. Check your router’s DHCP settings and client list. Make sure that DHCP is enabled and that router’s DCHP client list supplied an IP address to the SmartHub.
Pro 3 Wire-Free Security Camera System Reset the SmartHub to factory settings Performing a factory reset returns your SmartHub to the default settings. It also removes the serial number from your Arlo account. To reset the SmartHub: 1. Use a straightened paper clip to press and hold the Reset button on the back of the SmartHub for about 10 seconds. When the SmartHub reset completes, the LEDs on the front of the SmartHub blink amber. When the LEDs stop blinking amber, your SmartHub reboots.
10. Rechargeable battery safety Safe handling and usage guidelines for removable and rechargeable batteries Batteries can EXPLODE, CATCH FIRE, and/or CAUSE BURNS if disassembled, punctured, cut, crushed, short circuited, incinerated, recharged (disposable cells), or exposed to water, fire, or high temperatures To ensure optimal safety and performance: • Only use Arlo batteries. If you are unsure about whether a replacement battery or charger is compatible, contact Arlo.
Pro 3 Wire-Free Security Camera System • AVOID dropping the battery or the Arlo device. Dropping it, especially on a hard surface, might cause damage to the battery or the Arlo device. If you suspect damage to the battery or the Arlo device, replace it. • ALWAYS follow the directions in the Quick Start Guide and/or written in the Arlo Product User Manual. • ALWAYS follow local waste and recycling laws and guidelines to dispose of used batteries.
Support For product updates and web support, visit http://www.arlo.com/en-us/support/. Arlo Technologies, Inc. 2200 Faraday Ave. Suite 150 Carlsbad, CA 92008 USA Document publication date: December 2019 PN 202-50001-02 Trademarks © Arlo Technologies, Inc. Arlo, Arlo logo, and Every Angle Covered are trademarks of Arlo Technologies, Inc. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC. Amazon and all related logos are trademarks of Amazon.
