Essential Video Doorbell Wire-Free User Manual
Contents 1. Get to Know Your Doorbell 5 If you choose to wire your doorbell.................................................................................................. 6 Get the Arlo app.................................................................................................................................... 6 Do more with Arlo................................................................................................................................. 7 2.
Essential Video Doorbell Wire-Free 5. View and Record Videos 28 View your doorbell’s camera feed................................................................................................... 29 Record clips from live video............................................................................................................. 29 Take a snapshot from live video...................................................................................................... 30 2-Way Audio....................
Essential Video Doorbell Wire-Free 8. Arlo Connect 57 Use Arlo with Amazon Alexa............................................................................................................. 57 Add your doorbell to the Google Assistant app........................................................................... 59 Use Arlo with IFTTT............................................................................................................................ 59 9.
1. Get to Know Your Doorbell Your Arlo Essential Video Doorbell Wire-Free provides a better way to see the complete picture at your door. Connect directly to WiFi for easy setup. Your wire-free Video Doorbell can be powered by a rechargeable battery or hardwired. When motion is detected, receive notifications and view live video from your phone. See what’s at the door, from head to toe or a package on the ground during the day or in low light with night vision, without opening your door.
Essential Video Doorbell Wire-Free If you choose to wire your doorbell The wire-free Arlo Essential Doorbell comes with a rechargeable battery, which provides power to the doorbell. Wiring is not required for installation. If you want to hardwire your wire-free Essential Video Doorbell, you can. The voltage must be 8 – 24VAC. If you want to install or upgrade a transformer, contact a licensed electrician or visit arlo.com for information about installation services.
Essential Video Doorbell Wire-Free • Built-in smart siren. Trigger your siren automatically, or manually from the Arlo app. • Visitor messaging. Guests can leave you a voice message if you’re unable to answer the door, and you can listen remotely at your convenience. • Direct to WiFi. Connects directly to WiFi for simple setup. Do more with Arlo You can add these options, which are sold separately: • Add more Arlo cameras and devices.
2. Get Started Charge the battery before installation Your wire-free Esential Video Doorbell comes with a rechargeable battery. We recommend that you charge the battery to 100% before you install the doorbell. For help with recharging the battery after installation, see Replace battery/umounting on page 15. Warning: Do not leave the doorbell outdoors without the battery installed. Doing so can result in water intrusion into the doorbell. To charge the battery before installation: 1.
Essential Video Doorbell Wire-Free Use the Arlo app for installation and setup You must use the Arlo app to install and set up your wire-free Essential Video Doorbell. The Arlo app guides you through installation and setup: 1. Create your Arlo account. You use the same account to manage all your Arlo devices. 2. Follow the instructions in the Arlo app to install and set up your wire-free Arlo Essential Video Doorbell.
Essential Video Doorbell Wire-Free Connect your mobile device to a 2.4 GHz WiFi network during setup If you’re connecting your wire-free Essential Video Doorbell directly to your router’s WiFi network, it’s important to understand that your mobile device must connect to the same WiFi network as the doorbell during setup. Your doorbell can only connect to a 2.4 GHz WiFi network. Many routers broadcast WiFi networks in both 2.4 GHz and 5 GHz bands, so your phone might connect to the 5 GHz WiFi band.
Essential Video Doorbell Wire-Free Connect your Android device to a 2.4 GHz network 1. Unlock your device and tap Settings. 2. Tap Network & Internet > Wi-Fi. 3. Turn on WiFi by tapping Use WiFi at the top. 4. Select a 2.4 GHz WiFi network. This is commonly indicated by a 2, 2.4, or 2G at the end of the network name. 5. If prompted, enter the password for the network. When you’re connected to the WiFi network, the word Connected appears under the network name.
Essential Video Doorbell Wire-Free LED behavior after setup • Slow breathing pattern white. The doorbell detected motion. • Solid white. The doorbell is connected to a call. • Fading white. The call from the doorbell ended. Choose a good spot to mount your doorbell The best location for your doorbell varies by household and outdoor environment. Place your doorbell with the fullest view of the area leading up to the front entry.
Essential Video Doorbell Wire-Free Mount your doorbell wire-free Note: If you want to hardwire your doorbell, which is optional, see Hardwire your wire-free Essential Video Doorbell on page 20. 1. Place the the mounting plate on the wall where you want to mount your doorbell, and mark the locations for the two screw holes. 2. Decide whether to use the angled mounting plate to adjust the area your doorbell faces. 3. Use a 15/64 inch (6 mm) drill bit to drill two holes. 4.
Essential Video Doorbell Wire-Free Test motion detection You can use the motion detection test to find the right motion sensitivity setting for your doorbell. 1. Open the Arlo app. 2. Tap the gear icon next to the Essential Video Doorbell Wire-Free. 3. Tap Device Utilities > Motion Detection Test. 4. Move in front of the camera. During this test, the camera LED blinks white when motion is detected. 5. Move the slider to adjust the motion sensitivity level as needed.
Essential Video Doorbell Wire-Free Recharge the battery after installation Warning: Do not leave the doorbell outdoors without the battery installed. Doing so can result in water intrusion into the doorbell. 1. Locate the release pin that came with your wire-free Arlo Essential Video Doorbell. Alternatively, you can use a paperclip or a similar object. 2. Insert the release pin into the release pinhole at the top of the doorbell mount. A click occurs, and the doorbell is released from the mount. 3.
Essential Video Doorbell Wire-Free 8. Place the battery back into the doorbell. 9. Place the doorbell on the mounting plate in a down-and-in motion. When the doorbell is secured, there is a click sound. Chime options for your doorbell The wire-free Arlo Essential Video Doorbell offers several chime options.
Essential Video Doorbell Wire-Free • Doorbell video phone call. Your doorbell is connected to the mobile device you used to set up the doorbell in the Arlo app. Your phone rings when someone presses your doorbell, and you can answer the phone to speak with the person who rang the doorbell. If you have an iOS device, you can assign a contact name and ringtone to the doorbell. For more information, see Answer your doorbell from your smartphone on page 23. • Arlo Chime.
3. Optional: Connect a wired chime The wire-free Arlo Essential Video Doorbell comes with a rechargeable battery, which provides power to the doorbell. Wiring is not required for installation. If you want to hardwire your wire-free Essential Video Doorbell, you can. Hardwiring your doorbell lets you connect it to your home’s existing chime and allows the doorbell to trickle charge when it’s not in use.
Essential Video Doorbell Wire-Free Use a multimeter to check the voltage of a transformer 1. Disconnect your existing doorbell. To do this, unmount or unscrew your existing doorbell to expose the wiring or AC terminals on the back. 2. Set your multimeter to AC (the V with a wavy line on top or next to it). 3. Connect the two probes from the multimeter to the wires from your doorbell. 4.
Essential Video Doorbell Wire-Free Change from wire-free to wired installation If you already set up your doorbell wire-free, and now want to hardwire it, you must first remove the doorbell from your Arlo account, then re-add it in the Arlo app and follow the instructions for a wired doorbell. 1. Open the Arlo app. 2. Tap Settings > My Devices. 3. Scroll to the bottom, and tap Remove Device. 4. Tap the Devices tab. 5. At the bottom of the Devices tab, tap Add New Device. 6.
Essential Video Doorbell Wire-Free Installation overview You must use the Arlo app for installation and setup. The Arlo app guides you through hardwired installation in this order: 1. Turn off your power at the breaker. Warning: Failure to turn off your power might result in serious injury. 2. Follow the instructions in the Arlo app to connect the wires and install your doorbell. 3. Turn on power at the breaker. 4. Check the LED on your doorbell. See LED behavior during setup on page 11. 5.
Essential Video Doorbell Wire-Free 4. Place the fasteners on top of the connected wire ends, and twist the fasteners. The fasteners funnel and secure the wires together. 5. Attach the extended wires to the mounting plate. 6. Tuck the wire extensions and the fasteners into the wiring cavity in the wall, behind your doorbell. You can use the optional mounting plate to get a better vantage point for the doorbell if it isn’t facing straight out at the desired entryway. 7.
4. Use Your Doorbell Answer your doorbell from your smartphone When a visitor presses your wire-free Essential Video Doorbell, your mobile device receives a video call through an Internet connection. You must install the Arlo app on your smartphone and you must be logged in to the Arlo app. The caller displays as the name you gave to your wire-free Essential Video Doorbell. You can accept or decline the call the same way you do for other calls that you receive on your smartphone.
Essential Video Doorbell Wire-Free You can also tap a button to toggle between hands-free and earpiece mode, play a quick reply message for the visitor, or mute your sound. 4. To toggle between hands-free and earpiece mode, tap the speaker button. 5. To play a quick reply message, tap the message icon and select a message from the list. 6. To mute yourself so that the visitor doesn’t hear sound, tap the microphone button. 7. When you’re finished, tap End. Respond to a visitor with a Quick Reply 1.
Essential Video Doorbell Wire-Free Play a message from a visitor If a visitor leaves a message after pressing your doorbell, the message is saved in your Arlo library. 1. Open the Arlo app. 2. Tap Library. 3. Tap the doorbell recording. Turn Silent mode on and off Silent mode allows you to temporarily disable incoming calls and/or traditional chime rings on your doorbell. To turn Silent mode on and off: 1. Open the Arlo app. 2. Tap the gear icon next to the doorbell. 3. Tap Silent Mode. 4.
Essential Video Doorbell Wire-Free Control the LED The LED on your Video Doorbell indicates how the doorbell is operating. By default, the doorbell lights white in a slow breathing pattern when motion is detected and lights solid white when a video call is accepted and active. You can toggle these LED patterns on and off. To change the settings for the Status LEDs: 1. Open the Arlo app. 2. Tap the gear icon next to the wire-free Essential Video Doorbell. 3. Tap Doorbell LED. 4.
Essential Video Doorbell Wire-Free 3. Tap Activate Siren. If you have multiple Arlo devices with sirens, you’re prompted to select a device. 4. Swipe the Siren icon to the right. The siren remains active for five minutes or until you turn it off. 5. To turn off the siren, tap the slider at the top of the Devices page.
5. View and Record Videos When you open the Arlo app, the Devices page displays your doorbell’s camera feed.
Essential Video Doorbell Wire-Free View your doorbell’s camera feed 1. Open the Arlo app. 2. Tap Play on the camera feed. The camera feed updates and camera feed icons display. 3. To stop viewing the live feed, tap Stop . Pan and zoom video You can pan and zoom to focus in on the high-definition details of any live or recorded video. Just pinch and drag any image as you do with photos on your smartphone.
Essential Video Doorbell Wire-Free Take a snapshot from live video This feature requires an Arlo Smart subscription. 1. Open the Arlo app. 2. Tap the camera feed image. 3. Tap Snapshot . The snapshot is saved in your library. 2-Way Audio The doorbell includes a microphone that supports 2-Way Audio. 1. Open the Arlo app. 2. Tap the camera feed image. 3. Tap the microhone icon . 4. The first time you use 2-Way Audio, allow Arlo to use your phone’s microphone. 5. Tap the microphone button.
Essential Video Doorbell Wire-Free Motion detection activity zones With an Arlo Smart subscription, you can designate zones within the doorbell camera view where you want the camera to detect and record motion. Add an activity zone 1. Open the Arlo app. 2. Tap Settings > My Devices. 3. Select the wire-free Essential Video Doorbell. 4. Under VIDEO, tap Activity Zones. 5. Tap +. An activity zone box displays in the camera feed image. 6. Move the zone to the desired position in the camera feed image. 7.
Essential Video Doorbell Wire-Free Delete an activity zone 1. Open the Arlo app. 2. Tap Settings > My Devices. 3. Select the wire-free Essential Video Doorbell. 4. Under VIDEO, tap Activity Zones. 5. Tap a zone to select it. 6. Delete the device. On an iOS device, slide the motion detection zone to the left and tap Delete. On an Android device, slide the motion detection zone to the left. View recordings and snapshots With an Arlo Smart plan, your recordings and snapshots are stored in your Arlo library.
Essential Video Doorbell Wire-Free Use the filter You can use the filter to find and view recordings based on criteria that you select. 1. Open the Arlo app. 2. Tap Library. 3. Tap Filter in the upper left corner of the page. 4. Tap the filtering criteria that you want to use. 5. Tap Done. Turn off the filter 1. Open the Arlo app. 2. Tap Library. 3. Tap Filter in the upper left corner of the page. 4. Tap Reset. 5. Tap Done. Download recordings 1. Open the Arlo app. 2. Tap Library. 3. Tap a recording. 4.
Essential Video Doorbell Wire-Free Share recordings 1. Open the Arlo app. 2. Tap Library. 3. Tap a recording. 4. Tap Share. 5. Share the file. Donate recordings for research You can donate video or snapshot files to Arlo to use for research and development of Arlo products. 1. Open the Arlo app. 2. Tap Library. 3. Tap a recording. 4. Tap Donate. 5. Tap OK to confirm. Delete recordings 1. Open the Arlo app. 2. Tap Library. 3. Tap a recording. 4. Tap Delete. 5. Tap OK to confirm.
6. Change Your Settings Once you set up your Arlo account, you can access it by using the Arlo app on a smartphone or tablet, or from a computer using a web browser. If you’re using a computer, enter https:// my.arlo.com/#/login in the address bar of the browser. Two-step verification Two-step verification helps protect your account by adding another layer of security when you log in to your Arlo account. Arlo will verify your identity any time you sign in with a new device.
Essential Video Doorbell Wire-Free • SMS text message. When someone attempts to log in to your Arlo account, Arlo sends a text message to the phone number that you verified for two-step verification. Enter the security code from the text message to complete the log in. • Email. If you can’t access a trusted device with push notifications, or if you can’t receive SMS text messages, you can request that a security code be sent to the email associated with your Arlo account.
Essential Video Doorbell Wire-Free Add a phone number or device to two-step verification 1. Open the Arlo app. 2. Tap Settings. 3. In the ACCOUNT section, select Profile > Login Settings > Two-Step Verification. 4. To add a phone number, tap Add SMS Verification and enter the phone number. 5. To add a trusted device, tap Add Trusted Device. Remove a phone number or device from two-step verification 1. Open the Arlo app. 2. Tap Settings. 3.
Essential Video Doorbell Wire-Free 4. In the ACCOUNT section, select Profile > Login Settings. 5. Slide the toggle for fingerprint or Touch ID to the right (on) or left (off). Turn face authentication on and off for the Arlo app 1. Enable Face ID authentication on your iPhone. 2. Open the Arlo app. 3. Tap Settings. 4. In the ACCOUNT section, select Profile > Login Settings. 5. Slide the toggle Face ID to the right (on) or left (off).
Essential Video Doorbell Wire-Free 3. In the ACCOUNT section, select Profile > Edit Profile. 4. Enter your profile settings. 5. Tap Save at the bottom of the page. Change your Arlo password You can change your password in the Arlo app or by logging in to my.arlo.com. 1. Open the Arlo app. 2. Tap Settings. 3. In the ACCOUNT section, select Profile > Login Settings. 4. Enter your old password. 5. Enter a new password and then confirm it. 6. Tap Change Password. Your new password is saved.
Essential Video Doorbell Wire-Free Grant access to friends You can add friends to your Arlo account. Friends can view live streams from your cameras; record video clips; view, share, mark as favorite, and delete clips from your library; and take snapshots. Friends are granted limited access to some of the settings and features of your Arlo account. You can select which cameras friends can see and what administrative rights are available to them.
Essential Video Doorbell Wire-Free 7. To grant access rights to your friend, tap Allow Access Rights. Selecting Allow Access Rights allows this friend to change your account and camera settings. 8. Tap Send Invite. An email message is sent inviting your friend to create an Arlo account. This friend’s name is displayed with the status Pending. When the friend accepts your invitation, the status changes to Accepted. Edit a friend’s access privileges 1. Open the Arlo app. 2. Tap Settings. 3.
Essential Video Doorbell Wire-Free 3. Tap the wire-free Essential Video Doorbell. 4. Tap Time Zone. 5. Tap a time zone. If you’re using a mobile device, your settings are saved. 6. If you’re using a computer, click Save. Doorbell settings You can view or change the settings for your doorbell using either of these methods: • Tap Settings > My Devices and select the doorbell. • Tap the gear icon below the doorbell’s camera feed. Change the doorbell name 1. Open the Arlo app. 2.
Essential Video Doorbell Wire-Free 4. Select Mechanical, Digital, or None. • Mechanical. Mechanical chimes make a traditional ding-dong sound when rung. • Digital. Digital or electronic chimes have a speaker and can play a melody or ding-dong when rung. • None. Use this setting if you’re bypassing the doorbell chime or are installing to a transformer, without any chime connected. Change the brightness of the video This change takes effect on the next video stream or motion recording. 1.
Essential Video Doorbell Wire-Free Turn Auto HDR on and off High Dynamic Range (HDR) is a software method of adjusting high-contrast video or photo images that include areas of bright highlight and deep shadow. Without HDR, some images with bright areas can appear washed out, while dark areas can appear black, without detail. HDR makes it possible to see detail in both the highlights and shadows. Your doorbell comes with an Auto HDR feature that is enabled by default.
Essential Video Doorbell Wire-Free 2. Tap the gear icon next to the doorbell. 3. If you’re using a mobile device, tap Audio Settings. 4. Adjust the settings: • Microphone toggle turns the microphone off and on. • Speaker toggle and volume. To turn the speaker on and off, tap Speaker. To change the speaker volume, move the Speaker Volume slider.
Essential Video Doorbell Wire-Free Restart the doorbell from the Arlo app 1. Open the Arlo app. 2. Tap Settings > My Devices. 3. Tap the doorbell. 4. Scroll down to the bottom of the page and tap Restart.
7. Modes, Rules, and Alerts You can arm or disarm your Arlo cameras and devices, and you can set up a schedule to automatically arm each device. When your camera is armed, it detects motion. Modes and rules let you tell your Arlo system what to do automatically in different situations. For example, you can set your Arlo system to record a video when it detects motion and send you an email alert. Arm or disarm all your Arlo devices You can arm or disarm all your Arlo devices simultaneously.
Essential Video Doorbell Wire-Free You can customize the Armed and Schedule modes and you can add new modes. When you’re sleeping, you might want the doorbell to record, but not send you alerts. Then during the daytime, the doorbell could both record and notify you when motion is detected. You can create different modes for the same camera, but the camera can only use one mode at a time. Select a mode You can select a mode or set modes to activate according to a schedule. 1. Open the Arlo app. 2.
Essential Video Doorbell Wire-Free Rules for modes Each mode uses one or more rules. You can set these options. • Trigger device. If your doorbell is your only Arlo device, it’s the trigger device that detects motion. If you use additional Arlo cameras or devices, you can create rules where one Arlo device triggers another. For example, if someone presses the doorbell at night, an Arlo Security Light turns on. In this example, the doorbell is the trigger device. • Action device.
Essential Video Doorbell Wire-Free 4. Tap Edit next to the mode. 5. Under Then do the following, tap Edit next to Record video. 6. Select Record until activity stops (up to 300 sec). Manage alerts Arlo can push notifications to your smartphone, send you email alerts, or do both. To receive Arlo notifications on your phone, you must install the Arlo app on your phone. Note: If you log out of the Arlo app on your smartphone or mobile device, you will stop receiving push notifications. 1.
Essential Video Doorbell Wire-Free 4. Tap Schedule 5. Tap Edit . next to Schedule. 6. Tap Add or +. 7. Set the days and times for your new schedule. Note: To add an overnight schedule such as 8:00 p.m. to 6:00 a.m., you need to add two separate schedules. First, add 8:00 p.m. to 11:59 p.m., then add 12:00 a.m. to 6:00 a.m. 8. Tap Done. Edit a schedule 1. Open the Arlo app. 2. Tap Mode. 3. Select your doorbell. A list of modes displays. 4. Tap Schedule 5. Tap Edit . next to Schedule. 6.
Essential Video Doorbell Wire-Free Note: If you live in a skyscraper, geofencing might not work reliably due to GPS inaccuracies. Using the Large radius setting might help. • In rural areas, where cell towers and WiFi routers are sparse, geofencing accuracy can reach several hundred meters. To improve geofencing accuracy, make sure that your mobile device meets these conditions: • WiFi is turned on. • GPS or location services are turned on. Prepare your mobile device for geofencing 1.
Essential Video Doorbell Wire-Free 5. Allow the Arlo app to use your mobile device’s location. Geofencing works only if Arlo can locate your mobile device. The Location Address page displays your current address. 6. To change the radius setting, tap Radius and select a radius size. Radius sizes are Small, Medium, and Large (approximately 150 meters, 250 meters, and 500 meters, respectively). 7. Tap Device Location and enter a name for your location. 8. Tap Away Mode and select a mode.
Essential Video Doorbell Wire-Free The Geofencing mode only changes from Home to Away when all enabled mobile devices are outside the Device Location in your Geofencing settings. To review which mobile devices participate in geofencing, open the Arlo app and check the Enabled Devices page in Geofencing settings (in the Modes section of the Arlo app). Remove any devices that you don’t want to trigger Home/Away mode changes. Make sure that these conditions are met: • Your Arlo devices are online.
Essential Video Doorbell Wire-Free Custom modes You can add modes in addition to the modes that come with the Arlo app and give the new modes custom names, such as Vacation. You can create one rule for each mode. You can create multiple rules within the same mode so that each camera performs different actions and sends different alerts. You can also use Schedule mode to activate modes automatically at different times of the day or week. (See Schedule your rules on page 43.) Add a mode 1.
Essential Video Doorbell Wire-Free Use your doorbell to trigger another camera to record You can set up a rule so that your wire-free Arlo Essential Video Doorbell triggers an Arlo camera to start recording when the doorbell detects motion. For example, you can trigger an Arlo wire-free camera overlooking your front entry to record, even if the camera doesn’t detect motion. You can trigger an indoor Arlo camera to record, to ensure no one enters your home. 1. Open the Arlo app. 2.
8. Arlo Connect Some partner devices require that the wire-free Essential Video Doorbell be set to 1080p/720p resolution to see video stream on assistant devices with a screen as they do not support the default wire-free Essential Video Doorbell resolution, which is 1536 x 1536. For information about setting the video quality for the wire-free Essential Video Doorbell, see Change the video quality on page 43.
Essential Video Doorbell Wire-Free Enable the Arlo Skill Make sure that your wire-free Essential Video Doorbell is powered on and connected to the cloud. Enable the Arlo skill in one of these ways: • Ask Amazon Alexa “Alexa, enable Arlo skill” to receive instructions in your Alexa app to link your Arlo account with your Alexa account. • In the Alexa app, search for the Arlo Skill and select Enable Skill to link your Arlo account with your Alexa account.
Essential Video Doorbell Wire-Free Add your doorbell to the Google Assistant app To use your doorbell with Google Assistant, you need: • A Google Home Hub, a Chromecast device, a TV with Chromecast, or a media player with Chromecast. • The Google Assistant app on your mobile device. This app is included with most Android devices, but you can also download it from the Apple App Store on iOS devices.
9. Troubleshooting Scan the QR code during setup During setup, your doorbell’s camera must scan a QR code from the Arlo app when you’re adding the doorbell to your 2.4 GHz WiFi network. If your doorbell doesn’t emit a chime sound after scanning the QR code, then the QR code was not successfully scanned. If your doorbell didn’t scan the QR code: • Scan the QR code in an evenly lit area. Avoid scanning the QR code in a low light area. • Move your phone closer to the doorbell’s camera lens.
Essential Video Doorbell Wire-Free Arlo doesn’t discover your doorbell during setup After your doorbell scans the QR code in the Arlo app during setup, the Arlo app attempts to discover your wire-free Essential Video Doorbell on the same WiFi network that your phone is connected to. Since the doorbell connects to 2.4 GHz WiFi networks, during setup you must connect your phone to the same 2.4 GHz WiFi network. If the Arlo app doesn’t discover your doorbell during the setup process: 1.
Essential Video Doorbell Wire-Free Remove the doorbell from its mount 1. Locate the release pin that came with your wire-free Arlo Essential Video Doorbell. Alternatively, you can use a paperclip or a similar object. 2. Insert the release pin into the release pinhole at the top of the doorbell mount. A click occurs, and the doorbell is released from the mount. 3. Pull the doorbell off the mount in an up-and-out motion. Reset the Video Doorbell Resetting your Video Doorbell returns it to default settings.
Essential Video Doorbell Wire-Free 4. Use a paperclip or the release pin to press and hold the reset button on the back of the doorbell for about 10 seconds. When the doorbell resets, the LED on the front of the doorbell flashes white. 5. To add the doorbell to your Arlo account and set it up, open the Arlo app and tap Add New Device. Can’t see video streams in a browser The Arlo web client uses the Adobe Flash plug-in to display your camera streams in a browser.
Essential Video Doorbell Wire-Free Not receiving push notifications You must be logged in to the Arlo app to receive Arlo alerts on your smartphone or mobile device. Arlo registers your device for push notification when you log in. If you used the logout option instead of simply exiting the app, you must log back in to the app. You receive Arlo alerts even if your device is sleeping. Check the rules for armed modes Check the rules in your modes.
Essential Video Doorbell Wire-Free If you said no to push notifications at installation When you install the Arlo app for the first time, to receive alerts, you must select Allow when asked if you want Arlo to send you push notifications. For iOS apps, after you respond to this alert, it isn’t presented again unless the device is restored to factory settings or the app is uninstalled for at least a day.
Essential Video Doorbell Wire-Free Troubleshoot Arlo Geofencing Note: Selecting Modes > Arm All Devices or Disarm All Devices deactivates Geofencing mode. To activate Geofencing mode, tap Modes, select your Arlo device, and then select Geofencing. Each Arlo user has a unique setup environment. These are the most common geofencing issues: • Your mobile device isn’t sharing its location information with Arlo. See Prepare your mobile device for geofencing on page 52.
Essential Video Doorbell Wire-Free Support For product updates and web support, visit http://www.arlo.com/en-us/support/. Arlo Technologies, Inc. 2200 Faraday Ave. Suite 150 Carlsbad, CA 92008 USA Document publication date: December 2020 PN 202-50027-01 Trademarks © Arlo Technologies, Inc. Arlo, Arlo logo, and Every Angle Covered are trademarks of Arlo Technologies, Inc. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC.
Essential Video Doorbell Wire-Free • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Essential Video Doorbell Wire-Free Radiation Exposure Statement: This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm between the radiator and your body. Déclaration d’exposition aux radiations: Cet équipement est conforme aux limites d’exposition aux rayonnements IC établies pour un environnement non contrôlé.