Arlo Audio Doorbell and Arlo Chime User Manual Arlo Technologies, Inc. 2200 Faraday Ave.
Support For product updates and web support, visit www.arlo.com/en-us/support. Trademarks © Arlo Technologies, Inc. Arlo, Arlo logo, and Every Angle Covered are trademarks of Arlo Technologies, Inc. Other trademarks are for reference purposes only. Compliance For regulatory compliance information including the EU Declaration of Conformity, visit www.arlo.com/about/regulatory/. See the regulatory compliance document before connecting the power supply.
Contents 1. Get to Know your Arlo Audio Doorbell 5 Get the Arlo app......................................................................................................................................................................................5 Meet your Arlo Audio Doorbell......................................................................................................................................5 Meet your Arlo Chime.........................................................................
. Set your chime to play a sound when a camera detects motion 18 Use the Arlo Audio Doorbell to trigger the base station siren 18 Manage your Arlo Devices 20 Manage your Arlo account..............................................................................................................................................20 Grant access to a friend......................................................................................................................................................
1. Get to Know your Arlo Audio Doorbell To use an Arlo Audio Doorbell, you need an Arlo base station. The Arlo Audio Doorbell and Arlo Chime are compatible with Arlo Pro 2, Arlo Pro, or Arlo wire-free cameras. You use the Arlo app to set up and manage all your Arlo devices and your Arlo account. Get the Arlo app Download the Arlo app. The Arlo app lets you create an Arlo account in the cloud and set up and manage all your Arlo devices.
Get to Know your Arlo Audio Doorbell Meet your Arlo Chime Your Arlo Chime alerts you when your Arlo Audio Doorbell is pressed. You can customize the Arlo Chime melody and volume or turn off alerts for quiet time. Meet your base station Your base station connects to the Internet to access your Arlo account in the cloud. The base station appearance varies, depending on the model. Arlo cameras Your Arlo Audio Doorbell works with Arlo Pro 2 cameras, Arlo Pro cameras, and Arlo Wire-Free cameras.
2. Get started View a tutorial video To view tutorial videos, find troubleshooting tips, or get support, visit www.arlo.com/support. Install and set up your Arlo devices in this order The Arlo app guides you to add your devices to your Arlo account and provides step-by-step instructions for installation and setup. Use the Arlo app to install your Arlo devices in this order: 1 2 3 4 Your base station and cameras might look different from these examples.
Get started Mount your Arlo Audio Doorbell without wiring Use this method if you’re not connecting the Arlo Audio doorbell to a traditional chime. 1. Secure the battery cover on your wall using the screws we provide. 2. Attach the doorbell to the battery cover. 3. Secure the Arlo doorbell with the screw on the bottom of the battery cover. Connect your Arlo Audio Doorbell to a traditional chime The Arlo Audio Doorbell is compatible with AC-powered mechanical and digital chimes operating between 8-24 volts.
Get started The correct switch setting depends on whether you have a mechanical or a digital chime. Mechanical chimes usually make a sound like ding dong. Digital chimes can have a variety of sounds; some can play tunes. • If you have a mechanical chime, set the chime switch to position 2. • If you have a digital chime, set the chime switch to position 1 or 3. During installation, the Arlo app guides you to select the correction position. During installation, the Arlo app guides you to set this switch.
Get started Attach the Arlo Audio Doorbell to the battery cover Follow the instructions in the Arlo app to install your doorbell (and connect a traditional chime, if you use one) before you attach the battery cover. 1. Attach your doorbell to the battery cover. 2. Secure the Arlo doorbell with the screw on the bottom of the battery cover. Install an Arlo Chime You must use the app to install your Arlo Chime.. Note: You must use your chime indoors. 1. Plug your chime into a power outlet. 2.
Get started Pair your doorbell to a chime You can pair your Arlo Audio Doorbell to an Arlo Chime. This is useful if your house is large and you’re using more than one chime or have doorbells in the front and back entrances. You can pair more than one doorbell to a single chime. You can also pair more than one chime to a single doorbell. 1. Open the Arlo app. 2. Tap Settings > My Devices. 3. Tap the doorbell. 4. Under PAIRED DEVICES, tap Add Chime. 5. Select the chime and tap Save.
3. Use your Arlo Audio Doorbell Your Arlo Audio Doorbell automatically detects motion. Answer your doorbell from your smartphone When a visitor presses your Arlo Audio Doorbell, your mobile device receives a voice over IP (VoIP) call through an Internet connection. You must install the Arlo app on your smartphone and you must be logged in to the Arlo app. The caller displays as the name you gave to your Arlo Audio Doorbell.
Use your Arlo Audio Doorbell 3. To talk to the visitor, speak into your phone as you normally do. You can also tap a button to toggle between hands-free and earpiece mode, play a quick reply message for the visitor, or mute your sound. 4. To toggle between hands-free and earpiece mode, tap the speaker button. 5. To play a quick reply message, tap the message icon and select a message from the list. 6. To mute yourself so that the visitor does not hear sound, tap the microphone button. 7.
Use your Arlo Audio Doorbell Listen to an audio message from a visitor If a visitor leaves an audio message after pressing your doorbell, the message is saved in your Arlo library. 1. Open the Arlo app. 2. Tap Library. 3. Tap the doorbell recording. Manage your doorbell recordings If a visitor leaves an audio message after pressing your doorbell, the message is saved in your Arlo library. Download Recordings 1. Open the Arlo app. 2. Tap Library. 3. Tap the doorbell recording. 4.
Use your Arlo Audio Doorbell Donate Recordings for Research 1. Open the Arlo app. 2. Tap Library. 3. Tap the doorbell recording. 4. Tap the menu at the bottom of the page to open it. 5. Tap Donate. Delete Recordings 1. Open the Arlo app. 2. Tap Library. 3. Tap the doorbell recording. 4. Tap the trash can icon and tap Continue to confirm. Set the doorbell volume 1. Open the Arlo app. 2. Tap Settings > My Devices > Doorbell >Audio Settings. 3. Move the slider to adjust the volume.
Use your Arlo Audio Doorbell 4. Tap Incoming call to toggle incoming calls on and off. Note: You can also turn off the chime by toggling Chime on and off. Control the sound of your Arlo Chime Change the melody You can listen to the available melodies and select the one that you prefer. 1. Open the Arlo app. 2. Tap or click Settings > My Devices. 3. Tap or click your Arlo Audio Doorbell. 4. Tap or click Melody > Chime Melody. 5. Tap or click a melody. Adjust the volume 1. Open the Arlo app. 2.
Use your Arlo Audio Doorbell Pair your doorbell to a camera You can pair your doorbell with a specific Arlo camera. This is useful if you use more than one camera and you want to trigger a certain camera when the doorbell is pressed. Position your Arlo cameras to see who is at the door. 1. Open the Arlo app. 2. Tap Settings > My Devices. 3. Tap the doorbell. 4. Under PAIRED DEVICES, tap Pair to Camera. 5. Select the camera and tap Save.
Use your Arlo Audio Doorbell 9. Tap Next The Motion Settings page shows your settings in Then do the following. 10. Tap Done. Set your chime to play a sound when a camera detects motion You can set up your chime to play a sound when your camera detects motion. The camera must be in Armed mode or another mode in which it is active. 1. Open the Arlo app. 2. Tap Mode. 3. Tap Edit next to Armed. 4. Under Then do the following, tap Add Device. 5. Tap Chime and then tap Next. 6.
Use your Arlo Audio Doorbell Note: You can also use your Arlo Audio Doorbell to trigger your camera to record video when the doorbell detects motion. For more information, visit How can I use my Arlo Audio Doorbell to trigger my camera to record video? ¾¾ To set up the doorbell to trigger the base station siren when it detects motion: 1. Open the Arlo app. 2. Tap the Arlo Audio Doorbell. 3. Tap the menu on the upper-right corner of the page to open it. 4. Tap Motion settings.
4. Manage your Arlo Devices Manage your Arlo account When you use New Setup, the email address and password that you enter are saved as your profile. You can change the password and the user name. Opening the Arlo app on a mobile device automatically logs you in, but you can turn Auto Login off and on. Change your password and user name 1. Open the Arlo app. 2. Tap or click Settings. 3. Under Account, tap or click Profile. 4. If you’re using a smartphone, tap Edit at the top of the page. 5.
Grant access to a friend You can grant access to specific Arlo devices, such as the Arlo Audio Doorbell without sharing your Arlo account login credentials. 1. Open the Arlo app. 2. Tap Settings > Grant Access > Add. 3. Enter the name of the friend. 4. Select the devices that you would like to share access with. 5. Move the Allow Access Rights slider to the right.
Arlo Audio Doorbell LED behavior after set up • Fading white. Your Arlo doorbell detected motion. • Flashing white for 5 seconds. Your Arlo doorbell was pressed. • Solid white. Two-way audio is in use. • White fading off. Two-way audio has ended. Reset the Arlo Audio Doorbell Resetting your doorbell returns it to the factory settings. If you reset the doorbell, you will need to set it up again with the Arlo app before you can use it. 1. Open your Arlo doorbell’s battery cover.
Reset the Arlo Chime Press and hold the SYNC button on the side of your Arlo Chime for 10 seconds. Add a device from another Arlo account Remove the device from the other Arlo account and then add it to the correct Arlo account. 1. Open the Arlo app. 2. Log in to the old Arlo account. 3. Tap or click Settings. 4. Tap or click My Devices. 5. Tap or click the device. 6. Scroll down and tap or click Remove Device. 7. Log out of the Arlo app. 8. Reset the device to its factory settings.
Remove a device from your Arlo account 1. Open the Arlo app. 2. Tap or click Settings > My Devices. 3. Tap or click the device. 4. Scroll down and tap or click Remove Device. Note: Before the device can be added to another Arlo account, it must be reset to its factory settings.
5. FAQs and Troubleshooting Arlo Audio Doorbell is offline If your Arlo Doorbell is offline, try these options: • Make sure that your Arlo base station is powered on and the Power LED is lit green. • Make sure that your Arlo base station is connected to the Internet and the Internet LED is lit green. • Make sure that your Arlo Audio Doorbell is powered. Walk past your Arlo Audio Doorbell., The LED ring lights when the Arlo Audio Doorbell detects motion, which indicates that it’s powered on.
• Is your smartphone connected to the Internet? The Arlo Audio Doorbell makes VoIP phone calls to your phone, which requires an Internet connection using 3G, LTE, or WiFi. • Did someone else log in to your Arlo account? That person might be receiving the call. Instead of sharing your personal credentials, you can invite your friend to be an additional user on your Arlo account. (See Grant access to a friend on page 21.).
6. Battery Safety To use your Arlo Audio Doorbell batteries safely: • ALWAYS use high-quality batteries from reputable sources and brands. Counterfeit or inferior-quality batteries can damage your Arlo device, cause a fire, or result in personal injury. • ALWAYS keep batteries away from children. • ALWAYS store spare batteries in a cool, dry, ventilated area.
