Use and Care Manual

ARK Design Warranty
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY
ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.
Who is covered by this warranty?
This limited warranty only applies to the customer who originally purchased the product. It
does not extend to any subsequent owner or transferee of the product.
How to use this warranty?
To initiate a claim, please contact us via email at [e-mail] with detailed
pictures illustrating your claim.
What does this limited warranty cover?
All hardware: We have strong confidence in all of our hardware and provide a 5-year
warranty on all hardware (worn-out finishes are not included). If a warranty claim is confirmed,
we will send a brand-new replacement hardware free of charge.
All doors: We offer a limited warranty of 6 month to cover defects in materials and
workmanship. Please note that the warranty does not cover (a) improper use; (b) failure to
follow the product instructions or perform any preventive maintenance; (c) modifications; (d)
unauthorized repair; (e) normal wear and tear; or (f) external causes such as accidents,
abuse, or other actions or events beyond our reasonable control.
Note: Please inspect your product carefully before installation. This limited warranty does not
cover any costs associated with return shipping, installation, or de-installation. These costs
include, but are not limited to, contractor or installer time, travel, or transportation of the
product for any reason.