Warranty

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Consumer Mowing Equipment
Limited Warranty
Ariens Company (Ariens) warrants to the original purchaser that Ariens, Gravely and Countax brand
lawn and garden consumer products purchased on or after 9/1/2016 will be free from defects in material
and workmanship for the time period noted in the chart below. Equipment put to personal use around a
single household or residence is considered “Consumer Use”; equipment put to any business use
(agricultural, commercial, or industrial) or used at multiple locations is considered “Commercial Use.” If
any product is rented or leased, then the duration of these warranties shall be 90 days after the date of
purchase.
An authorized Ariens dealer (Ariens brand products), Gravely dealer (Gravely brand products), or
Countax dealer (Countax brand products) will repair any defect in material or workmanship, and repair or
replace any defective part, subject to the conditions, limitations and exclusions set forth herein. Such
repair or replacement will be free of charge (labor and parts) to the original purchaser except as noted
below.
Special Extensions
The chart below details special extensions to this warranty:
Exceptions and Limitations
The chart below details special exceptions to this warranty:
Customer Responsibilities
Register the product immediately at the time of sale. If the dealer does not register the product, the
customer must complete the product registration card in the literature package and return it to the Ariens
Company, or register the unit online at www.ariens.com, www.gravely.com, www.countax.com.
To obtain warranty service, the original purchaser must:
• Perform the maintenance and adjustments explained in the owner's manual.
Warranty
Code
Product Group
Warranty Period
Consumer Use
Warranty Period
Commercial Use
HA
Zoom, ZT, IKON-X, IKON-XL, ZT-X, ZT-XL
Zero-Turn Riders
3 Years 90 Days
HB
Apex, Max Zoom & ZT HD Zero-Turn
Riders
3 Years 1 Year
HC
"936" Tractors, "961" Series Walk-Behind
Mowers
2 Years 90 Days
HD
Classic LM Series Mowers; Wide Area
Walk Mowers; Razor, XD3
3 Years 90 Days
N/A Service (replacement) Parts 90 Days (no labor) 90 Days (no labor)
AA Serialized Attachments 1 Year 1 Year
Warranty
Code
Warranty Exception
Warranty
Period
Use Detail
HA, HB
Mower Deck Shell on
Zero-Turn Riders
5 Years Consumer
3 years parts and labor
Additional 2 years parts only
HA, HB
Main Frame on
Zero-Turn Riders
5 Years Consumer
3 years parts and labor
Additional 2 years parts only
Warranty
Code
Warranty Exception
Warranty
Period
Use Detail
All Batteries 1 Year Consumer Prorated
All Belts, Muffler, Tires None Commercial
These components are not covered
when used commercially.
All
Cloth, Plastic, and
Rubber Components
(Including Belts and
Cables)
Maximum
2 Years
All
Warranty is limited to 2 years for
consumer use. Except as noted above,
these components are covered for
defect, not for wear.
All Engines
See Engine
Manufacturer’s
Warranty
All
Engines are covered by engine
manufacturer’s warranty. Refer to
engine manufacturer’s warranty
statement.
Warr
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• Promptly notify Ariens or an authorized Ariens, Gravely or Countax service representative of the need
for warranty service.
• Transport the product to and from the place of warranty service at owner's expense.
• Have the warranty service performed by an authorized Ariens, Gravely or Countax service
representative.
To Find an Authorized Service Representative:
Exclusions – Items Not Covered by This Warranty
• Parts that are not genuine Ariens, Gravely or Countax service parts are not covered by this
warranty and may void the warranty.
• Damages resulting from the installation or use of any part, accessory, or attachment which is not
approved by the Ariens Company for use with product(s) identified herein are not covered by this war-
ranty.
• The following maintenance, service and replacement items are not covered by this warranty unless
they are noted in the Limitations section above: lubricants, spark plugs, oil, oil filters, air
filters, fuel filters, brake linings, brake arms, brake shoes, skid shoes, scraper blades, shear bolts,
mower blades, mower vanes, brushes, headlights, light bulbs, knives, cutters.
• Any misuse, alteration, improper assembly, improper adjustment, neglect, or accident which requires
repair is not covered by this warranty.
• Use of gasoline blends exceeding 10% ethanol voids any and all warranties.
• Products are designed to the specifications in the area that the product was originally distributed. Dif-
ferent areas may have significantly different legal and design requirements. This warranty is limited to
the requirements in the area in which the unit was originally distributed. Ariens Company does not
warrant this product to the requirements of any other area. Warranty service is limited to service
within the area originally distributed.
• In countries other than the United States and Canada, contact the Ariens Company dealer for
warranty policies that govern within your country. Rights may vary from country to country and within
any one country.
Disclaimer
Ariens Company may from time to time change the design of its products. Nothing contained in this
warranty shall be construed as obligating the Ariens Company to incorporate such design changes into
previously manufactured products, nor shall such changes be construed as an admission that previous
designs were defective.
LIMITATION OF REMEDY AND DAMAGES
Ariens Company's liability under this warranty, and under any implied warranty that may exist, is limited to
repair of any defect in workmanship, and repair or replacement of any defective part. Ariens Company
shall not be liable for incidental, special, or consequential damages (including lost profits). Some states
do not allow the exclusion of incidental or consequential damages, so the above limitation or exclusion
may not apply to you.
AUSTRALIAN CONSUMER LAW
The following applies solely to warranties subject to Subsection 102(1) of the Australian Consumer Law:
Our goods come with guarantees that cannot be excluded by the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail
to be of acceptable quality and failure does not amount to a major failure.
DISCLAIMER OF FURTHER WARRANTY
Ariens Company makes no warranty, express or implied, other than what is expressly made in
this warranty. If the law of your state provides that an implied warranty of merchantability, or an
implied warranty of fitness for particular purpose, or any other implied warranty, applies to Ariens
Company, then any such implied warranty is limited to the duration of this warranty. Some states
do not allow limitations on how long an implied warranty lasts, so the above limitation may not
apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from region to
region.
In the U.S. and Canada:
Use the dealer locator on our websites: www.ariens.com • www.gravely.com
Or contact us by mail or by phone:
In the U.S., Canada, Mexico, Caribbean,
Central and South America:
In Europe, Asia, Africa or
the Middle East:
In Australia or New Zealand:
Ariens Company
655 W. Ryan Street
Brillion, WI 54110
Phone: (920) 756 - 4688
www.ariens.com
Ariens Company Limited
Great Haseley,
Oxford OX44 7PF
United Kingdom
Phone: [phone]
www.countax.co.uk
Allpower Industries Pty Ltd
128 Bridge Rd
Keysborough VIC 3173
Australia
Phone: [phone]
www.allpower.com.au