OfficeConnect ® OfficeConnect ADSL Wireless 54Mbps 11g Firewall Router User Guide Model WL-552 http://www.3com.com/ Part No.
3Com Corporation 350 Campus Drive, Marlborough, MA USA 01752-3064 Copyright © 2004, 2005, 2006, 3Com Corporation. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from 3Com Corporation.
CONTENTS ABOUT THIS GUIDE Naming Convention 7 Conventions 8 Feedback About This User Guide Related Documentation 9 8 INTRODUCING THE ROUTER OfficeConnect ADSL Wireless 11g Firewall Router Router Advantages 13 Package Contents 13 Minimum System and Component Requirements Physical Features 14 INSTALLING THE ROUTER Introduction 17 Safety Information 17 Positioning the Router 17 Using the Rubber Feet 18 Powering Up the Router 18 Connecting the Router 18 SETTING UP YOUR COMPUTERS Obtaining an IP Address Auto
RUNNING THE SETUP WIZARD Accessing the Setup Wizard 27 Setup Wizard - Change Password 30 Setup Wizard - Time and Time Zone 30 Setup Wizard - Connection Type 31 Setup Wizard - LAN Settings 36 Setup Wizard - Wireless Settings 37 Setup Wizard - Configuration Summary 38 CONFIGURING THE ROUTER Navigating Through the Router Configuration Pages Main Menu 39 Welcome Screen 39 Status 39 LAN Settings 40 LAN Settings 40 DHCP Clients List 41 Wireless Settings 43 Configuration 44 Encryption 45 Connection Control 50 Cli
URL Filter 77 Server Control 79 Quality of Service 81 QoS Settings 81 Traffic Mapping 81 Traffic Statistics 82 Advanced 83 Security 83 Static Routes 86 RIP 87 DDNS 88 SNMP 90 Syslog 91 Proxy ARP 92 System Tools 93 Restart Router 93 Configuration 93 Upgrade 94 Time Zone 95 Ping 96 Traceroute 97 DNS Lookup 98 Status and Logs 99 Status 99 ADSL Status 99 ATM PVC Status 100 Routing Table 100 Logs 101 Support/Feedback 102 Support 102 Feedback 102 TROUBLESHOOTING Basic Connection Checks 103 Browsing to the Router
Wireless Networking 105 Recovering from Corrupted Software Frequently Asked Questions 108 107 IP ADDRESSING The Internet Protocol Suite 109 Managing the Router over the Network 109 IP Addresses and Subnet Masks 109 How does a Device Obtain an IP Address and Subnet Mask? DHCP Addressing 111 Static Addressing 111 Auto-IP Addressing 111 TECHNICAL SPECIFICATIONS OfficeConnect ADSL Wireless 11g Firewall Router Standards 115 SAFETY INFORMATION END USER SOFTWARE LICENSE AGREEMENT OBTAINING SUPPORT FOR YOUR PRO
GLOSSARY REGULATORY NOTICES INDEX
ABOUT THIS GUIDE This guide describes how to install and configure the OfficeConnect ADSL Wireless 11g Firewall Router (3CRWD100x-72). This guide is intended for use by those responsible for installing and setting up network equipment; consequently, it assumes a basic working knowledge of LANs (Local Area Networks) and Internet Routers.
8 ABOUT THIS GUIDE Conventions Table 1 and Table 2 list conventions that are used throughout this guide. Table 1 Notice Icons Icon Notice Type Description Information note Information that describes important features or instructions. Caution Information that alerts you to potential loss of data or potential damage to an application, system, or device. Warning Information that alerts you to potential personal injury.
Related Documentation 9 Example: ■ OfficeConnect ADSL Wireless 11g Firewall Router User Guide ■ Part Number DUA100A-72AAA01 ■ Page 24 Do not use this e-mail address for technical support questions. For information about contacting Technical Support, please refer to Appendix C. Related Documentation In addition to this guide, each Router document set includes one Installation Guide. This guide contains the instructions you need to install and configure your Router.
10 ABOUT THIS GUIDE
1 INTRODUCING THE ROUTER Welcome to the world of networking with 3Com®. In the modern business environment, communication and sharing information is crucial. Computer networks have proved to be one of the fastest modes of communication but, until recently, only large businesses could afford the networking advantage.
12 CHAPTER 1: INTRODUCING THE ROUTER Figure 1 Example Network Without a Router When you use the Router in your network (Figure 2), it becomes your connection to the Internet. Connections can be made directly to the Router, or to an OfficeConnect Switch or Hub, expanding the number of computers you can have in your network.
Router Advantages Router Advantages Package Contents 13 The advantages of the Router include: ■ Shared Internet connection for both wired and wireless computers ■ High speed 802.
14 CHAPTER 1: INTRODUCING THE ROUTER Minimum System and Component Requirements Physical Features Your Router requires that the computer(s) and components in your network be configured with at least the following: ■ A computer with an operating system that supports TCP/IP networking protocols (for example Windows 98/NT/Me/2000/XP, Unix, Mac OS 8.5 or higher). ■ An Ethernet 10 Mbps or 10/100 Mbps NIC for each computer to be connected to the four-port switch on your Router. ■ An 802.11b or 802.
Physical Features 15 3 Online LED Green If this LED is on, your username/password has been authenticated successfully with your ISP. 4 Wireless LAN (WLAN) Status LED Green If the LED is on it indicates that wireless networking is enabled. If the LED is flashing, the link is OK and data is being transmitted or received. If the LED is off, the Wireless LAN has been disabled in the Router, or there is a problem. Refer to Chapter 6 “Troubleshooting”.
16 CHAPTER 1: INTRODUCING THE ROUTER 7 ADSL Port Using the RJ11 cable provided, you should connect your Router to the telephone socket via a splitter. 8 Power Adapter Socket Only use the power adapter that is supplied with this Router. Do not use any other adapter. 9 Reset Button If you want to reset your Router to factory default settings, and cannot access the web management interface (for example, due to a lost password), then you may use this button.
2 Introduction Safety Information INSTALLING THE ROUTER This chapter will guide you through a basic installation of the Router, including: ■ Connecting the Router to the Internet. ■ Connecting the Router to your network. ■ Setting up your computers for networking with the Router. Please note the following: WARNING: Please read the “Safety Information” section in Appendix C before you start.
18 CHAPTER 2: INSTALLING THE ROUTER When positioning your Router, ensure: Using the Rubber Feet Powering Up the Router ■ It is out of direct sunlight and away from sources of heat. ■ Cabling is away from power lines, fluorescent lighting fixtures, and sources of electrical noise such as radios, transmitters and broadband amplifiers. ■ Water or moisture cannot enter the case of the unit. ■ Air flow around the unit and through the vents in the side of the case is not restricted.
Connecting the Router 19 Figure 5 Connecting the Router net Power Supply Unit Inter Telephone Socket 3Com OfficeConnect ADSL Wireless 11g Firewall Router Splitter/ Microfilter Block Your PC Wireless Users 1 Run the provided telephone cable from the wall jack providing ADSL service to the ADSL port on your ADSL Router. When inserting an ADSL RJ-11 plug, be sure the tab on the plug clicks into position to ensure that it is properly seated.
20 CHAPTER 2: INSTALLING THE ROUTER Figure 6 Installing with a splitter
Connecting the Router 21 Figure 7 Installing without a splitter You have now completed the hardware installation of your Router. Next you need to set up your computers so that they can make use of the Router to communicate with the Internet. 3Com recommends that you perform the initial Router configuration from a computer that is directly connected to one of the LAN ports.
22 CHAPTER 2: INSTALLING THE ROUTER
3 SETTING UP YOUR COMPUTERS The Router has the ability to dynamically allocate network addresses to the computers on your network, using DHCP. However, your computers need to be configured correctly for this to take place. To change the configuration of your computers to allow this, follow the instructions in this chapter.
24 CHAPTER 3: SETTING UP YOUR COMPUTERS Figure 8 Local Area Properties Screen 6 Ensure that the options Obtain an IP Address automatically, and Obtain DNS server address automatically are both selected as shown in Figure 9. Click OK. Figure 9 Internet Protocol (TCP/IP) Properties Screen 7 Restart your computer.
Obtaining an IP Address Automatically 25 Windows XP 1 From the Windows Start menu, select Control Panel. 2 Click on Network and Internet Connections. 3 Click on the Network Connections icon. 4 Double click on LAN or High Speed Connection icon. A screen titled Local Area Connection Status will appear. 5 Select Internet Protocol TCP/IP and click on Properties. 6 Ensure that the options Obtain an IP Address automatically, and Obtain DNS servers automatically are both selected. Click OK.
26 CHAPTER 3: SETTING UP YOUR COMPUTERS Disabling PPPoE and PPTP Client Software If you have PPPoE client software installed on your computer, you will need to disable it. To do this: 1 From the Windows Start menu, select Settings > Control Panel. 2 Double click on Internet Options. 3 Select the Connections Tab. A screen similar to Figure 10 should be displayed. 4 Select the Never Dial a Connection option.
4 Accessing the Setup Wizard RUNNING THE SETUP WIZARD The Router setup program is Web-based, which means that it is accessed through your Web browser (Netscape Navigator 4.7 or higher, Internet Explorer 5.0 or higher, or Mozilla 1.2.1 or higher). To use the Setup Wizard: 1 Ensure that you have at least one computer connected to the Router. Refer to Chapter 2 for details on how to do this. 2 Launch your Web browser on the computer.
28 CHAPTER 4: RUNNING THE SETUP WIZARD 4 To log in as an administrator, enter the password (the default password is admin) in the System Password field and click Log in (Figure 12). Figure 12 Router Login Screen 5 When you have logged in, ■ if you are logging in for the first time, the Country Selection screen will appear (Figure 13). Please select the country form the drop-down menu, and click Apply. Figure 13 Country Selection Screen The Wizard will then launch automatically (refer to Figure 16).
Accessing the Setup Wizard 29 Figure 14 Welcome Screen ■ Go to the Notice Board tab to see the current software information. To view the Web help, click the Help button. ■ Go to the Password tab to change the password (Figure 15). ■ Go to the Wizard tab to do a quick setup of the Router (Figure 16). The password screen allows you to change the current password and set the login time limit to the Router’s management interface.
30 CHAPTER 4: RUNNING THE SETUP WIZARD 3 Enter the time period in Login Timeout to set a maximum period of time for which the login session is maintained during inactivity (Default: 10 minutes). Setup Wizard Change Password To ensure the security of your Router, it is recommended that you choose a new password - this should be a mix of letters and numbers, and not easily guessed by others. To leave the current password unchanged, leave the fields blank and click Next.
Accessing the Setup Wizard 31 4 Check the Enable box in the Daylight Savings field, if daylight savings applies to your area. 5 Click Next. Setup Wizard Connection Type The Connection Type screen allows you to set up the Router for the type of Internet connection you have. Before setting up your connection type, have your account information from your ISP ready.
32 CHAPTER 4: RUNNING THE SETUP WIZARD PPPoE Mode To set up the Router for use with a PPP over Ethernet (PPPoE) connection, use the following procedure: Figure 19 PPPoE Screen 1 Enter your user name in the Username field. 2 Enter your password in the Password field. 3 Re-type your password in the Retype Password field. 4 Enter your VPI and VCI information in the VPI/VCI fields. 5 Select the encapsulation type (LLC or VC MUX) in the Encapsulation drop-down menu.
Accessing the Setup Wizard 33 PPPoA Mode To set up the Router for use with a PPP over ATM (PPPoA) connection, use the following procedure: Figure 20 PPPoA Screen 1 Enter your user name in the Username field. 2 Enter your password in the Password field. 3 Re-type your password in the Retype Password field. 4 Enter your VPI and VCI information in the VPI/VCI fields. 5 Select the encapsulation type (LLC or VC MUX) in the Encapsulation drop-down menu. This information should be provided to you by your ISP.
34 CHAPTER 4: RUNNING THE SETUP WIZARD Bridge Mode (for a single PC) To set up the Router for use with an RFC1483 bridged connection, use the following procedure: Figure 21 Bridged Mode Screen 1 Enter your VPI and VCI information in the VPI/VCI fields. 2 Select the encapsulation type (LLC or VC MUX) in the Encapsulation drop-down menu. This information should be provided to you by your ISP. 3 Check all of your settings, and then click Next.