Warranty

Aquverse USA

Do not return this product to the store:

Please contact Customer Support at 1-866-872-5722 or warranty@osiml.com

Limited Warranty Non-transferable

Aquverse USA (“Aquverse”) warrants this water dispenser, to the original purchaser, and to no

other person, to be free from manufacturer’s defects in workmanship or material under normal

operating conditions for (1) year from the original date of purchase. Aquverse USA may require

proof of date of purchase from an authorized dealer. Please retain your receipt or invoice as

proof of purchase date and location. This warranty applies only in the country in which the unit

is originally sold.

This Limited Warranty does not cover failure due to improper installation, improper

maintenance or service (by you or a third party), misuse, abuse, accident, commercial use, or

failure to perform routine maintenance on the dispenser as outlined in the User’s Manual.

This Limited warranty shall not apply to the following:

- Products that are used outside of office or residential environments

- Use where water is microbiologically unsafe or of unknown quality

- Failure caused by accident, fire, floods, or acts of God

- Service to the unit by unauthorized personnel

- Issues caused by the facilities electrical system, i.e. circuit breakers and fuses etc.

- Any damage to finishes, dents, scratches, rust or discoloration

- Damage caused by water bottles

The limited warranty is void if the water dispenser is modified or altered. Alteration may cause

serious flooding, electrical shock or a fire.

For all Point of Use dispensers, (Units without water bottles that are directly plumbed to the

internal water system) the limited warranty is void if the PSI (pound-force per square inch) at

the installed location exceeds 75 PSI (pound force per square inch). For all office or commercial

settings, a water pressure gage must be installed with the dispenser. If the water pressure at

the location occasionally or constantly exceeds 75 PSI (pound force per square inch), a water

pressure regulator must be professionally installed, or the warranty is void.

The Warranty shall be limited to repair or replacement of parts, which Aquverse shall

determine necessary, using reasonable discretion, upon examination. Please contact customer

service for instructions. If Aquverse USA confirms, after examination, a defect covered by this

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Aquverse USA Do not return this product to the store: Please contact Customer Support at 1-866-872-5722 or warranty@osiml.com Limited Warranty Non-transferable Aquverse USA (“Aquverse”) warrants this water dispenser, to the original purchaser, and to no other person, to be free from manufacturer’s defects in workmanship or material under normal operating conditions for (1) year from the original date of purchase. Aquverse USA may require proof of date of purchase from an authorized dealer.
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limited warranty and if Aquverse approves the claim, then Aquverse will replace the defective part without charge. The warranty does not cover any freight costs to our facility; Aquverse will return replacement parts, postage prepaid. Unless required by law, , Aquverse USA makes no other warranty, agreement, or guarantee, express, implied or statutory including implied warranty of merchantability or fitness for a particular purpose.