Operation Manual Smart-UPS™ Uninterruptible Power Supply 750/1000/1500/2200/3000 VA 100/120/230 Vac 500 VA 100 Vac Tower
Important Safety Messages SAVE THESE INSTUCTIONS - This manuals contains important instructions that should be followed during installation and maintenance of the Power Management Unit, Service Bypass Unit and batteries. Read the instructions carefully and look at the equipment to become familiar with the device before trying to install, operate, service or maintain it.
Battery safety • It is not necessary to ground the battery system. The user has the option of referencing the battery system to chassis ground at either a positive or negative battery terminal. • When replacing batteries, replace with the same number and type. • Batteries typically last for two to five years. Environmental factors impact battery life. Elevated ambient temperatures, poor quality utility power, and frequent short duration discharges will shorten battery life.
Product Description The APC™ by Schneider Electric Smart-UPS™ is a high performance uninterruptible power supply (UPS). The UPS provides protection for electronic equipment from utility power blackouts, brownouts, sags, and surges, small utility power fluctuations and large disturbances. The UPS also provides battery backup power for connected equipment until utility power returns to acceptable levels or the batteries are fully discharged.
Rear panel features 500 VA to 1500 VA models USB port 500/750 VA 100 Vac 750 VA 120 Vac Serial port 750 VA 230 Vac Chassis ground screw SmartSlot Circuit breaker UPS input Internal or external battery connector 1000/1500 VA 100 Vac 1000/1500 VA 120 Vac G RO U P 1 G RO U P 1 su0325c 4 1000/1500 VA 230 Vac su0328c Smart-UPS 750/1000/1500/2200/3000 VA 100/120/230 Vac / 500 VA 100 Vac Tower su0327b su0326b Outlets
Rear panel features 2200 VA and 3000 VA models 2200 VA 120 Vac USB Port Serial port Chassis ground screw SmartSlot Circuit breaker UPS input Outlets EPO connector GROUP 1 su0351b 2200/3000 VA 100 Vac 3000 VA 120 Vac 2200/3000 VA 230 Vac GROU P 1 su0329b su0330a G R OU P 1 Installation For UPS installation information, refer to the Smart-UPS Installation Guide 750/1000/1500/2200/3000 VA 100/ 120/230 Vac, 500 VA 100 Vac Tower, that is included with the UPS.
Operation Connect Equipment CAUTION RISK OF ELECTRIC SHOCK • Adhere to all local and national electrical codes. • Wiring must be performed by qualified electrician. • Always connect the UPS to a grounded outlet. Failure to follow these instructions could result in minor or moderate injury. Note: The 2200/3000 VA 100 Vac model UPS will charge to 90% capacity in the first four and a half hours of normal operation.
Display Panel Online LED UPS ON/O FF key On Battery LED Site Wiring Fault LED Replace Battery LED Display interface UP/DOWN arrow keys ENTER key APC By Schneider Electric ESCAPE key su0343a Using the display interface Use the UP/DOWN arrow buttons to scroll through the main menu options. Press ENTER to view the submenus under each main menu option. Press ESCAPE to exit a submenu and return to a main menu. Standard menus The Standard menus are the most commonly used menus.
Advanced menus The Advanced menus provide additional options for the UPS and are available only if the display interface is configured to use the Advanced menus.
Configuration UPS Settings Start up Settings Configure these settings at initial start up, using the display interface. As an alternative, configuration can be performed using PowerChute™ software. Note: During start up, use the display interface to configure these settings. If nothing is selected, the unit will use the default settings.
Function Nominal Output Voltage Transfer Sensitivity Factory Default Options 100 Vac N/A 120 Vac N/A 230 Vac • 220 Vac • 230 Vac • 240 Vac Normal Description 230 Vac models only: Set the nominal output voltage of the UPS to standby mode. Select the level of sensitivity to power events that the UPS will tolerate. • Normal: The UPS will go on battery power more often to provide the cleanest power supply to the connected equipment.
Main Outlet Group and Controlled Outlet Group Overview The Main Outlet Group and the Controlled Outlet Group can be configured to independently turn off, turn on, shut down, and reboot connected equipment. (These features are not available on the 500 VA or units.) 750 VA The Main and Controlled Outlet Groups can be configured to do the following: • Turn off: Disconnect from power immediately and restart only with a manual command. • Turn on: Connect to power immediately.
Customize the Main and Controlled Outlet Groups Use the Configuration menus to change the Main Outlet Group and the Controlled Outlet Group settings. Function Factory Default Options Description Name String Outlet Group Outlet Group 1 UPS Name String UPS Outlets Turn On Delay 0 sec Set the value in seconds The amount of time the UPS or a Controlled Outlet Group will wait between receiving the command to turn on and the actual startup.
Emergency Power Off Overview The Emergency Power Off (EPO) option, is a feature that will immediately disconnect all connected equipment from utility power. The UPS will immediately shut down and will not switch to battery power. Connect each UPS to the EPO switch. In configurations where multiple units are connected in parallel, each UPS must be connected to the EPO switch. The UPS should be restarted for power to return to connected equipment. Press the ON/OFF key on the front panel of the UPS.
Use one of the following cable types to connect the UPS to the EPO switch. • CL2: Class 2 cable for general use. • CL2P: Plenum cable for use in ducts, plenums, and other spaces used for environmental air. • CL2R: Riser cable for use in a vertical run in a floor-to-floor shaft. • CLEX: Limited use cable for use in dwellings and for use in raceways. • Installation in Canada: Use only CSA certified, type ELC, (extra-low voltage control cable).
Problem and Possible Cause Solution The Replace Battery LED is illuminated and the UPS beeps for one minute every five hours The battery has a weak charge. Allow the battery to recharge for at least four hours. Then, perform a self-test. If the problem persists after recharging, replace the battery. The Replace Battery LED is flashing and the UPS beeps once every 2 seconds The replacement battery is not properly connected. Be sure that the battery connector is securely connected.
Limited Factory Warranty Schneider Electric IT Corporation (SEIT), warrants its products to be free from defects in materials and workmanship for a period of three (3) years excluding the batteries, which are warranted for two (2) years from the date of purchase. The SEIT obligation under this warranty is limited to repairing or replacing, at its own sole option, any such defective products. Repair or replacement of a defective product or parts thereof does not extend the original warranty period.
APC™ by Schneider Electric Worldwide Customer Support Customer support for this or any other APC™ by Schneider Electric product is available at no charge in any of the following ways: • Visit the APC by Schneider Electric web site, www.apc.com to access documents in the APC Knowledge Base and to submit customer support requests. – www.apc.com (Corporate Headquarters) Connect to localized APC by Schneider Electric web site for specific countries, each of which provides customer support information. – www.