APC Contact Information Online Technical Support: http://support.apc.com http://www.apc.com/support esupport@apcc.com Web Site: www.apc.com USA/Canada: 1.800.800.4272 México: +52.292.0253 / 52.292.0255 Brazil: +0800.12.72.1 Worldwide: +1.401.789.5735 Manufacturers’ warranties may not apply in all cases, depending on factors such as use of the product, where the product was purchased, or who you purchased the product from.