LCD Monitor User Manual C24G1/C27G1/C32G1 LED backlight 1 www.aoc.com ©2018 AOC. All Rights Reserved.
Safety........................................................................................................................................................................ 4 National Conventions ......................................................................................................................................... 4 Power ................................................................................................................................................................
WEEE Declaration for India ............................................................................................................................. 55 EPA Energy Star .............................................................................................................................................. 57 EPEAT Declaration .......................................................................................................................................... 57 Service ..........................
Safety National Conventions The following subsections describe notational conventions used in this document. Notes, Cautions, and Warnings Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type. These blocks are notes, cautions, and warnings, and they are used as follows: NOTE: A NOTE indicates important information that helps you make better use of your computer system.
Power The monitor should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supplied to your home, consult your dealer or local power company. The monitor is equipped with a three-pronged grounded plug, a plug with a third (grounding) pin. This plug will fit only into a grounded power outlet as a safety feature.
Installation Do not place the monitor on an unstable cart, stand, tripod, bracket, or table. If the monitor falls, it can injure a person and cause serious damage to this product. Use only a cart, stand, tripod, bracket, or table recommended by the manufacturer or sold with this product. Follow the manufacturer’s instructions when installing the product and use mounting accessories recommended by the manufacturer. A product and cart combination should be moved with care.
Cleaning Clean the cabinet regularly with cloth. You can use soft-detergent to wipe out the stain, instead of strong-detergent which will cauterize the product cabinet. When cleaning, make sure no detergent is leaked into the product. The cleaning cloth should not be too rough as it will scratch the screen surface. Please disconnect the power cord before cleaning the product.
Other If the product is emitting a strange smell, sound or smoke, disconnect the power plug IMMEDIATELY and contact a Service Center. Make sure that the ventilating openings are not blocked by a table or curtain. Do not engage the LCD monitor in severe vibration or high impact conditions during operation. Do not knock or drop the monitor during operation or transportation.
Setup Contents in Box Monitor CD Manual Power Cable Stand HDMI Cable Base DP Cable VGA Cable Not all signal cables (HDMI / DP / VGA cables), CD manual will be provided for all countries and regions. Please check with the local dealer or AOC branch office for confirmation.
Setup Base Please setup or remove the base following the steps as below. Please place the monitor on a soft and flat surface to prevent the scratch.
Adjusting the monitor For optimal viewing, it is recommended to look at the full face of the monitor, and then adjust the monitor's angle to your own preference. Hold the stand so you will not topple the monitor when you change the monitor's angle. NOTE: Do not touch the LCD screen when you change the angle. It may cause damage or break the LCD screen.
Connecting the Monitor Cable Connections In Back of Monitor and Computer: 1 HDMI 2 2 HDMI 1 3 DP 4 Analog (D-Sub 15-Pin VGA cable) 5 Earphone out 6 Power To protect equipment, always turn off the PC and LCD monitor before connecting. 1. Connect the power cable to the AC port on the back of the monitor. 2. Connect one end of the 15-pin D-Sub cable to the back of the monitor and connect the other end to the computer's D-Sub port. 3.
Wall Mounting Preparing to Install An Optional Wall Mounting Arm. This monitor can be attached to a wall mounting arm you purchase separately. Disconnect power before this procedure. Follow these steps: 1. Remove the base. 2. Follow the manufacturer’s instructions to assemble the wall mounting arm. 3. Place the wall mounting arm onto the back of the monitor. Line up the holes of the arm with the holes in the back of the monitor. 4. Insert the 4 screws into the holes and tighten. 5. Reconnect the cables.
FreeSync function 1. FreeSync function is working with DP/HDMI1/HDMI2 2. Compatible Graphics Card: Recommend list is as the below, also could be checked by visiting www.AMD.
Adjusting Setting Optimal Resolution Windows 10 For Windows 10: • Right click START. • Click "CONTROL PANEL". • Click "DISPLAY". • Click on the "Change display settings" button.
• Set the resolution SLIDE-BAR to Optimal preset resolution.
Windows 8 For Windows 8: • Right click and click All apps at the bottom-right of the screen. • Set the "View by" to "Category". • Click "Appearance and Personalization".
• Click "DISPLAY".
Windows 7 For Windows 7: • Click START. • Click "CONTROL PANEL". • Click "Appearance". • Click "DISPLAY".
• Click on the "Change display settings" button.
Hotkeys 1 Source/Auto/Exit 2 Game Mode/< 3 Dial Point/> 4 Menu/Enter 5 Power Source/Auto/Exit When the OSD is closed, press “ ” button will be Source hot key function. When the OSD is closed, press “ models with D-Sub).
OSD Setting Basic and simple instruction on the control keys. 1. Press the 2. Press MENU-button to activate the OSD window. or press the to navigate through the functions. Once the desired function is highlighted, to activate it. If there is a sub-menu, press or to navigate through the sub-menu functions. 3. Press or to change the settings of the selected function. Press to exit. If you want to adjust any other function, repeat steps 2-3. 4.
Luminance 1 Press MENU (Menu) to display menu. 2 Press or 3 Press or to select submenu. 4 Press or to adjust. 5 Press to select (Luminance), and press to enter. to exit. Contrast 0-100 Contrast from Digital-register.
Image Setup 1 Press MENU (Menu) to display menu. 2 Press or to select 3 Press or to select submenu. 4 Press or to adjust. 5 Press (Luminance), and press to enter. to exit. Clock 0-100 Adjust picture Clock to reduce Vertical-Line noise. Phase 0-100 Adjust Picture Phase to reduce Horizontal-Line noise. Sharpness 0-100 Adjust picture sharpness. H. Position 0-100 Adjust the horizontal position of the picture. V. Position 0-100 Adjust the vertical position of the picture.
Color Setup 1 Press MENU (Menu) to display menu. 2 Press or to select 3 Press or to select submenu. 4 Press or to adjust. 5 Press (Luminance), and press to enter. to exit. Color Temp. Warm Recall Warm Color Temperature from EEPROM. Normal Recall Normal Color Temperature from EEPROM. Cool Recall Cool Color Temperature from EEPROM. sRGB Recall SRGB Color Temperature from EEPROM. User Recall User Color Temperature from EEPROM Full Enhance ON/OFF Disable or Enable Full Enhance Mode.
Picture Boost 1 Press MENU (Menu) to display menu. 2 Press or to select 3 Press or to select submenu. 4 Press or to adjust. 5 Press (Luminance), and press to enter. to exit. Bright Frame ON/OFF Enable/Disable Bright Frame Frame Size 14-100 Adjust the Size of the Frame Brightness 0-100 Brightness Adjustment for Enhance Area Contrast 0-100 Contrast Adjustment for Enhance Area H. position 0-100 Adjust the horizontal position of the Frame V.
OSD Setup 1 Press MENU (Menu) to display menu. 2 Press or 3 Press or 4 Press or 5 Press to select (Luminance), and press to enter. to select submenu. to adjust. to exit. Language Select the OSD language. Timeout 5-120 Adjust the OSD timeout. DP Capability 1.1/1.2 please be noted that only DP1.2 support free sync function H. Position 0-100 Adjust the horizontal position of the OSD. V. Position 0-100 Adjust the vertical position of the OSD. Volume 0-100 Volume Adjustment.
Game Setting 1. Press MENU-button to display menu. 2. Press or to select 3. Press or to select submenu, and press MENU-button to enter. 4. Press or to adjust. 5. Press AUTO-button to exit. (Game setting), and press MENU-button to enter. FPS RTS Game Mode Racing Gamer 1 Gamer 2 Gamer 3 off For playing FPS (first Person Shooters) games. Improves dark theme black level details. For playing RTS (Real Time Strategy). Improves the image quality.
Extra 1 Press MENU (Menu) to display menu. 2 Press or 3 Press or 4 Press or 5 Press to select (Luminance), and press to enter. to select submenu. to adjust. to exit. Input Select Auto/D-SUB/HDMI1/HDMI2/DP Select input signal source. Auto Config. Yes / No Auto adjust.the picture to default. Off Timer 0-24 hrs Select DC off time. Wide 4:3 1:1 17” (4:3) 19” (4:3) 19” (5:4) (C27G1/C32G1) Image Ratio Select image ratio for display. 19”W (16:10) 21.
Exit 1 Press MENU (Menu) to display menu. 2 Press or 3 Press to select (Luminance), and press to exit. LED Indicator Status LED Color Full Power Mode White Power Saving Orange 30 to enter.
Driver Monitor Driver Windows 10 • Start Windows® 10 • Right click START. • Click "Control Panel". • Click on the "Display" icon.
• Click on the "Change display settings" button • Click the "Advanced Settings" button.
• Click the "Monitor" tab and then click the "Properties" button. • Click the "Driver" tab. • Open the "Update Driver Software-Generic PnP Monitor" window by clicking on "Update Driver... “and then click the "Browse my computer for driver software" button.
• Select "Let me pick from a list of device drivers on my computer". • Click the "Have Disk" button. Click on the "Browse" button and navigate to the following directory: X:\Driver\module name(where X is the drive letter designator for the CD-ROM drive). • • Select the "xxx.inf" file and click the "Open" button. Click the "OK" button. Select your monitor model and click the "Next" button. The files will be copied from the CD to your hard disk drive. • Close all open windows and remove the CD.
Windows 8 • Start Windows® 8 • Right click and click All apps at the bottom-right of the screen. • Click on the "Control Panel" icon • Set the "View by" to "Large icons" or "Small icons".
• Click on the "Display" icon. • Click on the "Change display settings" button. • Click the "Advanced Settings" button.
• Click the "Monitor" tab and then click the "Properties" button. • Click the "Driver" tab. • Open the "Update Driver Software-Generic PnP Monitor" window by clicking on "Update Driver..." and then click the "Browse my computer for driver software" button.
• Select "Let me pick from a list of device drivers on my computer". • Click the "Have Disk" button. Click on the "Browse" button and navigate to the following directory: X:\Driver\module name (where X is the drive letter designator for the CD-ROM drive). • Select the "xxx.inf" file and click the "Open" button. Click the "OK" button. • Select your monitor model and click the "Next" button. The files will be copied from the CD to your hard disk drive. • Close all open windows and remove the CD.
Windows 7 • Start Windows® 7 • Click on the "Start" button and then click on "Control Panel". • Click on the "Display" icon. • Click on the "Change display settings" button.
• Click the "Advanced Settings" button. • Click the "Monitor" tab and then click the "Properties" button. • Click the "Driver" tab.
• Open the "Update Driver Software-Generic PnP Monitor" window by clicking on “Update Driver... " and then click the "Browse my computer for driver software" button. • Select "Let me pick from a list of device drivers on my computer". • Click the "Have Disk" button. Click on the "Browse" button and navigate to the following directory: X:\Driver\module name(where X is the drive letter designator for the CD-ROM drive). • Select the "xxx.inf" file and click the "Open" button. Click the "OK" button.
i-Menu Welcome to “i-Menu” software by AOC. i-Menu makes it easy to adjust your monitor display setting by using on screen menus instead of the OSD button on the monitor. To complete installation, please follow the installation guide.
e-Saver Welcome to use AOC e-Saver monitor power management software! The AOC e-Saver features Smart Shutdown functions for your monitors, allows your monitor to timely shutdown when PC unit is at any status (On, Off, Sleep or Screen Saver); the actual shutdown time depends on your preferences (see example below). Please click on "driver/e-Saver/setup.exe" to start installing the e-Saver software, follow the install wizard to complete software installation.
Screen+ Welcome to "Screen+" software by AOC. Screen+ software is a desktop screen splitting tool; it splits the desktop into different panels, and each panel displays a different window. You only need to drag the window to a corresponding panel when you want to access it. It supports multiple monitor display to make your task easier. Please follow the installation software to install it.
Troubleshoot Problem & Question Power LED Is Not ON Possible Solutions Make sure the power button is ON and the Power Cord is properly connected to a grounded power outlet and to the monitor. Is the power cord connected properly? Check the power cord connection and power supply. Is the cable connected correctly? (Connected using the D-sub cable) Check the DB-15 cable connection. (Connected using the DVI cable) Check the DVI cable connection.
Picture Bounces, Flickers Or Wave Pattern Appears In The Picture Move electrical devices that may cause electrical interference as far away from the monitor as possible. Use the maximum refresh rate your monitor is capable of at the resolution you are using. The Computer Power Switch should be in the ON position. The Computer Video Card should be snugly fitted in its slot. Monitor Is Stuck In Active Off-Mode" Make sure the monitor's video cable is properly connected to the computer.
Specification General Specification Panel Model name C24G1 Driving system TFT Color LCD Viewable Image Size 59.8cm diagonal Pixel pitch 0.2715(H)mm x 0.2715(V)mm Video R, G, B Analog Interface & HDMI Interface & DP Interface Separate Sync. H/V TTL Display Color 16.7M 6bits+Hi FRC Horizontal scan range 30~160KHz Horizontal scan Size(Maximum) 521.39mm Vertical scan range 50-146Hz(D-SUB) 48-146Hz(HDMI、DP) Vertical scan Size(Maximum) 293.
Panel Model name C27G1 Driving system TFT Color LCD Viewable Image Size 68.6 cm diagonal Pixel pitch 0.3114 (H)mm x 0.3114(V)mm Video R, G, B Analog Interface & HDMI Interface & DP Interface Separate Sync. H/V TTL Display Color 16.7M Horizontal scan range 30~160KHz Horizontal scan Size(Maximum) 597.888 mm Vertical scan range 50-146Hz(D-SUB) 48-146Hz(HDMI、DP) Vertical scan Size(Maximum) 336.
Panel Model name C32G1 Driving system TFT Color LCD Viewable Image Size 80.0 cm diagonal Pixel pitch 0.36375 (H)mm x 0.36375(V)mm Video R, G, B Analog Interface & HDMI Interface & DP Interface Separate Sync. H/V TTL Display Color 16.7M Horizontal scan range 30~160KHz Horizontal scan Size(Maximum) 698.4 mm Vertical scan range 50-146Hz(D-SUB) 48-146Hz(HDMI、DP) Vertical scan Size(Maximum) 392.
Preset Display Modes Standard VGA Resolution H. Frequency (kHz) V. Frequency (Hz) 640x480@60Hz 31.469 59.94 640x480@72Hz 37.861 72.809 640x480@75Hz 37.500 75.000 MAC MODES VGA 640x480@67Hz 35.000 66.667 IBM MODE 720x400@70Hz 31.469 70.087 800x600@56Hz 35.156 56.25 800x600@60Hz 37.879 60.317 800x600@72Hz 48.077 72.188 800x600@75Hz 46.875 75.000 835 x 624@75Hz 49.725 74.500 1024x768@60Hz 48.363 60.004 1024x768@70Hz 56.476 70.069 1024x768@75Hz 60.023 75.
Pin Assignments 15-Pin Color Display Signal Cable Pin No. Signal Name Pin No. Signal Name 1 Video-Red 9 +5V 2 Video-Green 10 Ground 3 Video-Blue 11 N.C. 4 N.C. 12 DDC-Serial data 5 Detect Cable 13 H-sync 6 GND-R 14 V-sync 7 GND-G 15 DDC-Serial clock 8 GND-B 19-Pin Color Display Signal Cable Pin No. Signal Name Pin No. Signal Name 1 TMDS Data 2+ 11 TMDS Clock Shield 2 TMDS Data 2 Shield 12 TMDS Clock 3 TMDS Data 2 13 CEC 4 TMDS Data 1+ 14 Reserved (N.C.
20-Pin Color Display Signal Cable Pin No. Signal Name Pin No.
Plug and Play Plug & Play DDC2B Feature This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the monitor to inform the host system of its identity and, depending on the level of DDC used, communicate additional information about its display capabilities. The DDC2B is a bi-directional data channel based on the I2C protocol. The host can request EDID information over the DDC2B channel.
Regulation FCC Notice FCC Class B Radio Frequency Interference Statement WARNING: (FOR FCC CERTIFIED MODELS) NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
WEEE Declaration Disposal of Waste Equipment by Users in Private Household in the European Union. This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.
Restriction on Hazardous Substances statement (India) This product complies with the “E-Waste (Management) Rules, 2016” CHAPTER V, rule 16, sub-rule (1) . Whereas New Electrical and Electronic Equipment and their components or consumables or parts or spares do not contain Lead, Mercury, Cadmium, Hexavalent Chromium, polybrominated biphenyls and polybrominated diphenyl ethers beyond a maximum concentration value of 0.
EPA Energy Star ENERGY STAR® is a U.S. registered mark. As an ENERGY STAR® Partner, AOC International (Europe) BV and Envision Peripherals, Inc. have determined that this product meets the ENERGY STAR® guidelines for energy efficiency. (FOR EPA CERTIFIED MODELS) EPEAT Declaration EPEAT is a system to help purchasers in the public and private sectors evaluate, compare and select desktop computers, notebooks and monitors based on their environmental attributes.
Service Warranty Statement for Europe LIMITED THREE-YEAR WARRANTY* For AOC LCD Monitors sold within Europe, AOC International (Europe) B.V. warrants this product to be free from defects in material and workmanship for a period of Three (3) years after the original date of consumer purchase. During this period, AOC International (Europe) B.V. will, at its option, either repair the defective product with new or rebuilt parts, or replace it with a new or rebuilt product at no charge except as *stated below.
All AOC LCD Monitors are produced according to the ISO 9241-307 Class 1 pixel policy standards. If your warranty has expired, you still have access to all available service options, but you will be responsible for the cost of service, including parts, labor, shipping (if any) and applicable taxes. AOC Certified or Authorized Service Center will provide you with an estimate of service costs before receiving your authorization to perform service.
Warranty Statement for Middle East and Africa (MEA) And The Commonwealth of Independent States (CIS) LIMITED ONE to THREE YEARS WARRANTY* For AOC LCD Monitors sold within the Middle East and Africa (MEA) and the Commonwealth of Independent States (CIS), AOC International (Europe) B.V. warrants this product to be free from defects in material and workmanship for a period of One (1) to Three (3) years from the manufacture date depending on sale country. During this period, AOC International (Europe) B.V.
• Repair, modification, or installation of options or parts by anyone other than an AOC Certified or Authorized Service Center • Improper environments like humidity, water damage and dusts • Damaged by violence, earthquakes and terrorist attacks • Excessive or inadequate heating or air conditioning or electrical powers failures, surges, or other irregularities This limited warranty does not cover any of the product firmware or hardware that you or any third party have modified or altered; you bear t
AOC International (Europe) B.V. Prins Bernhardplein 200 / 6th floor, Amsterdam, The Netherlands Tel: +31 (0)20 504 6962 • Fax: +31 (0)20 5046933 AOC Pixel Policy ISO 9241-307 Class 1 July 25th, 2013 AOC strives to deliver the highest quality products. We use some of the industry’s most advanced manufacturing processes and practice stringent quality control. However, pixel or sub pixel defects on the TFT monitor panels used in flat panel monitors are sometimes unavoidable.
Warranty Statement for North & South America (excluding Brazil) WARRANTY STATEMENT for AOC Color Monitors Including those Sold within North America as Specified Envision Peripherals, Inc. warrants this product to be free from defects in material and workmanship for a period of three (3) years for parts & labor and one (1) year for CRT Tube or LCD Panel after the original date of consumer purchase. During this period, EPI ( EPI is the abbreviation of Envision Peripherals, Inc.
ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) ARE LIMITED IN DURATION TO A PERIOD OF THREE (3) YEARS FOR PARTS AND LABOR AND ONE (1) YEAR FOR CRT TUBE OR LCD PANEL FROM THE ORIGINAL DATE OF CONSUMER PURCHASE. NO WARRANTIES (EITHER EXPRESSED OR IMPLIED) APPLY AFTER THIS PERIOD.
EASE PROGRAME Only for AOC branded monitors sold within the continental United States. All AOC branded monitors are now covered by the EASE Program. If your monitor malfunctions at any time during the first three months, AOC will provide a replacement monitor within 72 hours after you are approved for our program. If your monitor qualifies for the EASE program, AOC will pay for freight both ways. Step 1: Step 2: Step 3: Phone our TECH Department at 888.662.9888.
TCO DOCUMENT (FOR TCO CERTIFIED MODELS) 66
