LCD Monitor User Manual AG241QX LED backlight www.aoc.com ©2016 AOC. All Rights Reserved.
Safety........................................................................................................................................................................ 4 National Conventions ......................................................................................................................................... 4 Power ................................................................................................................................................................
FCC Notice ...................................................................................................................................................... 54 WEEE Declaration ........................................................................................................................................... 55 WEEE Declaration for India ............................................................................................................................. 55 Service .......................
Safety National Conventions The following subsections describe notational conventions used in this document. Notes, Cautions, and Warnings Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type. These blocks are notes, cautions, and warnings, and they are used as follows: NOTE: A NOTE indicates important information that helps you make better use of your computer system.
Power The monitor should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supplied to your home, consult your dealer or local power company. The monitor is equipped with a three-pronged grounded plug, a plug with a third (grounding) pin. This plug will fit only into a grounded power outlet as a safety feature.
Installation Do not place the monitor on an unstable cart, stand, tripod, bracket, or table. If the monitor falls, it can injure a person and cause serious damage to this product. Use only a cart, stand, tripod, bracket, or table recommended by the manufacturer or sold with this product. Follow the manufacturer’s instructions when installing the product and use mounting accessories recommended by the manufacturer. A product and cart combination should be moved with care.
Cleaning Clean the cabinet regularly with cloth. You can use soft-detergent to wipe out the stain, instead of strong-detergent which will cauterize the product cabinet. When cleaning, make sure no detergent is leaked into the product. The cleaning cloth should not be too rough as it will scratch the screen surface. Please disconnect the power cord before cleaning the product.
Other If the product is emitting a strange smell, sound or smoke, disconnect the power plug IMMEDIATELY and contact a Service Center. Make sure that the ventilating openings are not blocked by a table or curtain. Do not engage the LCD monitor in severe vibration or high impact conditions during operation. Do not knock or drop the monitor during operation or transportation.
Setup Contents in Box Monitor CD manual Adapter Warranty card Power Cable Audio Cable Stand Base Dual-Link Analog cable Quick Switch Keypad DP cable VESA bracket HDMI cable USB cable DVI Cable Not all signal cables (Audio,Analog,DVI,USB, DP and HDMI cables) will be provided for all countries and regions. Please check with the local dealer or AOC branch office for confirmation.
Setup Stand & Base Please setup or remove the base following the steps as below.
Adjusting Viewing Angle For optimal viewing it is recommended to look at the full face of the monitor, then adjust the monitor's angle to your own preference. Hold the stand so you will not topple the monitor when you change the monitor's angle. You are able to adjust the monitor as below: Tilt angle:- 5°~23° Pivot angle: 0°~90° Swivel angle: -20°~20° Height adjustment:130mm NOTE: 1. Do not touch the LCD screen when you change the angle. It may cause damage or break the LCD screen. 2.
Using "MHL(Mobile High-Definition Link)" 1."MHL" (Mobile High-Definition Link) This feature allows you to enjoy videos and photos (imported from a connected mobile device that supports MHL) on the screenof the product. • To use the MHL function, you need an MHL-certified mobile device. You can check if your mobile device is MHL certified on the device manufacturer's website. To find a list of MHL-certified devices, visit the official MHL website (http://www.mhlconsortium.org).
Connecting the Monitor Cable Connections In Back of Monitor and Computer: 1 Power 9 Quick Switch port 2 DVI Dual-Link 10 Microphone in 3 HDMI-2(HDMI1.4)/MHL 11 4 HDMI-1(HDMI1.4/2.0) 12 5 DP 13 USB3.0 downstream 6 D-SUB 14 USB3.0 upstream 7 Audio line in 15 Headphone hook 8 Microphone out Earphone( Combined with Microphone) USB3.0 downstream + fast charging To protect equipment, always turn off the PC and LCD monitor before connecting.
7 Turn on your monitor and computer. 8 Video content supporting resolution: VGA:1920x1080@60Hz(Maximum) DVI Dual-Link\ MHL:2560x1440@60Hz(Maximum) HDMI1.4:2560x1440@75Hz(Maximum) DP\HDMI2.0:2560x1440@144Hz(Maximum) If your monitor displays an image, installation is complete. If it does not display an image, please refer Troubleshooting.
System requirement Adaptive-Sync function 1. Adaptive-Sync function is working with DP/HDMI1/HDMI2 DP : 30~144Hz HDMI1:30~144Hz(HDMI2.0) HDMI1:30~75Hz(HDMI1.4) HDMI2:30~75Hz 2. Compatible Graphics Card: Recommend list is as the below, also could be checked by visiting www.AMD.
Wall Mounting Preparing to Install An Optional Wall Mounting Arm. This monitor can be attached to a wall mounting arm you purchase separately. Disconnect power before this procedure. Follow these steps: 1 Remove the base. 2 Follow the manufacturer's instructions to assemble the wall mounting arm. 3 Place the wall mounting arm onto the back of the monitor. Line up the holes of the arm with the holes in the back of the monitor. 4 Insert the 4 screws into the holes and tighten.
Adjusting Setting Optimal Resolution Windows 10 For Windows 10: • Right click START. • Click "CONTROL PANEL". • Click "DISPLAY". • Click on the "Change display settings" button.
• Set the resolution SLIDE-BAR to Optimal preset resolution.
Windows 8 For Windows 8: • Right click and click All apps at the bottom-right of the screen. • Set the "View by" to "Category". • Click "Appearance and Personalization". • Click "DISPLAY".
• Set the resolution SLIDE-BAR to Optimal preset resolution 20
Windows 7 For Windows 7: • Click START. • Click "CONTROL PANEL". • Click "Appearance". • Click "DISPLAY". • Click on the "Change display settings" button.
• Set the resolution SLIDE-BAR to Optimal preset resolution 22
Hotkeys 1 Source/Auto/Exit 2 Game Mode/< 3 Shadow Control /> 4 Menu/Enter 5 Power Power Press the Power button to turn on/off the monitor. Menu/Enter Press to display the OSD or confirm the selection. Shadow Control/> When there is no OSD, Press Shadow Control button to active Shadow Control adjustment bar, Press to adjust contrast for clear picture.
OSD Setting Basic and simple instruction on the control keys. 1) Press the 2) Press< or >to navigate through the functions. Once the desired function is highlighted, press the -button to activate the OSD window. -button to activate it . press< or >to navigate through the sub-menu functions. Once the desired function is highlighted, press 3) -button to activate it. Press< or >to change the settings of the selected function. Press to exit. If you want to adjust any other function, repeat steps 2-3.
Luminance (Menu) to display menu. 1. Press 2. Press< or >to select 3. Press< or >to select submenu, and press 4. Press< or >to adjust. 5. Press (Luminance), and press to enter. to enter. to exit. Contrast 0-100 Contrast from Digital-register.
Image Setup (Menu) to display menu. 1. Press 2. Press< or >to select 3. Press< or >to select submenu, and press 4. Press< or >to adjust. 5. Press (Image Setup), and press to enter. to enter. to exit. Clock 0-100 Adjust picture Clock to reduce Vertical-Line noise. Phase 0-100 Adjust Picture Phase to reduce Horizontal-Line noise Sharpness 0-100 Adjust picture sharpness H.Position 0-100 Adjust the horizontal position of the picture. V.
Color Setup (Menu) to display menu. 1. Press 2. Press< or >to select 3. Press< or >to select submenu, and press 4. Press< or >to adjust. 5. Press (Color Setup), and press to enter. to enter. to exit. Color Temp. Warm Recall Warm Color Temperature from EEPROM. Normal Recall Normal Color Temperature from EEPROM. Cool Recall Cool Color Temperature from EEPROM. sRGB Recall SRGB Color Temperature from EEPROM. Red Red Gain from Digital-register Green Green Gain Digital-register.
Picture Boost (Menu) to display menu. 1. Press 2. Press< or >to select 3. Press< or >to select submenu, and press 4. Press< or >to adjust. 5. Press (Picture Boost), and press to enter. to enter. to exit. Bright Frame on or off Disable or Enable Bright Frame Frame Size 14-100 Adjust Frame Size Brightness 0-100 Adjust Frame Brightness Contrast 0-100 Adjust Frame Contrast H. position 0-100 Adjust Frame horizontal Position V.
OSD Setup (Menu) to display menu. 1. Press 2. Press< or >to select 3. Press< or >to select submenu, and press 4. Press< or >to adjust. 5. Press (OSD Setup), and press to enter. to enter. to exit. Language Select the OSD language . Timeout 5-120 Adjust the OSD Timeout. H.Position 0-100 Adjust the horizontal position of OSD. V.Position 0-100 Adjust the vertical position of OSD. Transparence 0-100 Adjust the transparence of OSD. Break Reminder on or off DP Capability 1.1/1.
Game Setting 1. Press 2. Press< or >to select 3. Press< or >to select submenu, and press 4. Press< or >to adjust. 5. Press (Menu) to display menu. (Game setting), and press to enter. to enter. to exit. FPS RTS Racing Game Mode Gamer 1 User’s preference settings saved as Gamer 1. Gamer 2 User’s preference settings saved as Gamer 2. Gamer 3 User’s preference settings saved as Gamer 3. off No optimization by SmartImage game.
Extra (Menu) to display menu. 1. Press 2. Press< or >to select 3. Press< or >to select submenu, and press 4. Press< or >to adjust. 5. Press (Extra), and press to enter. to enter. to exit. Input Select AUTO/D-SUB/DVI/HDMI1/H DMI2-MHL/DP Select Input Signal Source. Auto Config yes or no Auto adjust the picture to default. Off timer 0-24hrs Select DC off time. Image Ratio Wide/4:3/1:1/17”(4:3) /19”(4:3) /19”(5:4) /19”W(16:10)/21.
Exit (Menu) to display menu. 1. Press 2. Press< or >to select 3. Press (Exit), and press to enter. to exit. Exit Exit the main OSD.
Driver Monitor Driver Windows 10 • Start Windows® 10 • Right click START. • Click "Control Panel". • Click on the "Display" icon.
• Click on the"Change display settings"button • Click the"AdvancedSettings"button.
• Click the "Monitor" tab and then click the "Properties" button. • Click the "Driver" tab. • Open the "Update Driver Software-Generic PnP Monitor" window by clicking on "Update Driver... “and then click the "Browse my computer for driver software" button. • Select "Let me pick from a list of device drivers on my computer".
• Click the "Have Disk" button. Click on the "Browse" button and navigate to the following directory: X:\Driver\module name(where X is the drive letter designator for the CD-ROM drive). • • Select the "xxx.inf" file and click the "Open" button. Click the "OK" button. Select your monitor model and click the "Next" button. The files will be copied from the CD to your hard disk drive. • Close all open windows and remove the CD. • Restart the system.
Windows 8 • Start Windows® 8 • Right click and click All apps at the bottom-right of the screen. • Click on the "Control Panel"icon • Set the "View by" to "Large icons" or "Small icons". • Click on the "Display"icon.
• Click on the "Change display settings"button. • Click the "Advanced Settings"button. • Click the "Monitor"tab and then click the "Properties"button.
• Click the "Driver"tab. • Open the "Update Driver Software-Generic PnP Monitor"window by clicking on "Update Driver..."and then click the "Browse my computer for driver software" button. • Select "Let me pick from a list of device drivers on my computer".
• Click the "Have Disk"button. Click on the "Browse"button and navigate to the following directory: X:\Driver\module name (where X is the drive letter designator for the CD-ROM drive). • Select the "xxx.inf" file and click the "Open"button. Click the "OK"button. • Select your monitor model and click the "Next"button. The files will be copied from the CD to your hard disk drive. • Close all open windows and remove the CD. • Restart the system.
Windows 7 • Start Windows® 7 • Click on the "Start" button and then click on "Control Panel". • Click on the "Display"icon. • Click on the "Change display settings" button.
• Click the "AdvancedSettings" button. • Click the "Monitor" tab and then click the "Properties" button. • Click the "Driver" tab. • Open the "Update Driver Software-Generic PnP Monitor" window by clicking on “Update Driver... "and then click the "Browse my computer for driver software" button.
• Select "Let me pick from a list of device drivers on my computer". • Click the "Have Disk" button. Click on the "Browse" button and navigate to the following directory: X:\Driver\module name(where X is the drive letter designator for the CD-ROM drive). • Select the "xxx.inf" file and click the "Open" button. Click the "OK" button. • Select your monitor model and click the"Next" button. The files will be copied from the CD to your hard disk drive. • Close all open windows and remove the CD.
i-Menu Welcome to “i-Menu” software by AOC. i-Menu makes it easy to adjust your monitor display setting by using on screen menus instead of the OSD button on the monitor. To complete installation, please follow the installation guide. The software Supported operating systems:Windows 10, Windows 8, Windows 7.
e-Saver Welcome to use AOC e-Saver monitor power management software! The AOC e-Saver features Smart Shutdown functions for your monitors, allows your monitor to timely shutdown when PC unit is at any status (On, Off, Sleep or Screen Saver); the actual shutdown time depends on your preferences (see example below). Please click on "driver/e-Saver/setup.exe" to start installing the e-Saver software, follow the install wizard to complete software installation.
Screen+ Welcome to “Screen+” software by AOC. Screen+ software is a desktop screen splitting tool; it splits the desktop into different panels, and each panel displays a different window. You only need to drag the window to a corresponding panel when you want to access it. It supports multiple monitor display to make your task easier. Please follow the installation software to install it.The software Supported operating systems:Windows 10， Windows 8,Windows 7.
Troubleshoot Problem & Question Possible Solutions Power LED Is Not ON Make sure the power button is ON and the Power Cord is properly connected to a grounded power outlet and to the monitor. No images on the screen Is the power cord connected properly? Check the power cord connection and power supply. Is the cable connected correctly? (Connected using the D-sub cable) Check the DB-15 cable connection. (Connected using the DVI cable) Check the DVI cable connection.
Specification General Specification Panel Model name AG241QX Driving system TFT Color LCD Viewable Image Size 60.4 cm diagonal Pixel pitch 0.2058mm(H) x 0.2058mm(V) Video R, G, B Analog lnterface & DVI interface & HDMI lnterface & DP Interface Separate Sync. H/V TTL Display Color 16.7M Colors Horizontal scan range 30k - 99kHz(D-SUB/DVI-Dual-Link/MHL) 30k-160kHz(HDMI1.4b) 30k-230kHz(HDMI2.0) 230k-230kHz(DP) Horizontal scan Size(Maximum) 526.
Operating 0°~ 50° Non-Operating -25°~ 55° Operating 10% ~ 85% (non-condensing) Non-Operating 5% ~ 90% (non-condensing) Operating 0~ 5000 m (0~ 16404ft ) Non-Operating 0~ 12192m (0~ 40000ft ) Temperature Environmental Humidity Altitude 49
Preset Display Modes STANDARD VGA Dos-mode SVGA XGA HD RESOLUTION HORIZONTAL FREQUENCY(kHz) VERTICAL FREQUENCY(Hz) 640×480 @60Hz 31.469 59.940 640×480 @67Hz 35.000 66.667 640×480 @72Hz 37.861 72.809 640×480 @75Hz 37.500 75.000 720×400 @70Hz 31.469 70.087 800×600 @56Hz 35.156 56.250 800×600 @60Hz 37.879 60.317 800×600 @72Hz 48.077 72.188 800×600 @75Hz 46.875 75.000 832×624 @75Hz 49.725 74.551 1024×768 @60Hz 48.363 60.004 1024×768 @70Hz 56.476 70.
Pin Assignments 15-Pin Color Display Signal Cable 15-Pin Side of the Pin Number Pin Number 15-Pin Side of the Signal Cable Signal Cable Video-Red 9 +5V Video-Green 10 Ground Video-Blue 11 N.C. N.C. 12 DDC-Serial data Detect Cable 13 H-sync GND-R 14 V-sync GND-G 15 DDC-Serial clock 1 2 3 4 5 6 7 8 GND-B 24-Pin Color Display Signal Cable Pin No. Signal Name Pin No.
Pin No. Signal Name Pin No. Signal Name Pin No. Signal Name 1. TMDS Data 2+ 9. TMDS Data 0- 17. DDC/CEC Ground 2. TMDS Data 2 Shield 10. TMDS Clock + 18. +5V Power 3. TMDS Data 2- 11. TMDS Clock Shield 19. Hot Plug Detect 4. TMDS Data 1+ 12. TMDS Clock- 5. TMDS Data 1Shield 13. CEC 6. TMDS Data 1- 14. Reserved (N.C. on device) 7. TMDS Data 0+ 15. SCL 8. TMDS Data 0 Shield 16. SDA 20-Pin Color Display Signal Cable Pin No. Signal Name Pin No.
Plug and Play Plug & Play DDC2B Feature This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the monitor to inform the host system of its identity and, depending on the level of DDC used, communicate additional information about its display capabilities. The DDC2B is a bi-directional data channel based on the I2C protocol. The host can request EDID information over the DDC2B channel.
Regulation FCC Notice FCC Class B Radio Frequency Interference Statement WARNING: (FOR FCC CERTIFIED MODELS) This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
WEEE Declaration Disposal of Waste Equipment by Users in Private Household in the European Union. This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.
Service Warranty Statement for Europe LIMITED THREE-YEAR WARRANTY* For AOC LCD Monitors sold within Europe, AOC International (Europe) B.V. warrants this product to be free from defects in material and workmanship for a period of Three (3) years after the original date of consumer purchase. During this period, AOC International (Europe) B.V. will, at its option, either repair the defective product with new or rebuilt parts, or replace it with a new or rebuilt product at no charge except as *stated below.
All AOC LCD Monitors are produced according to the ISO 9241-307 Class 1 pixel policy standards. If your warranty has expired, you still have access to all available service options, but you will be responsible for the cost of service, including parts, labor, shipping (if any) and applicable taxes. AOC Certified or Authorized Service Center will provide you with an estimate of service costs before receiving your authorization to perform service.
Warranty Statement for Middle East and Africa (MEA) And The Commonwealth of Independent States (CIS) LIMITED ONE to THREE YEARS WARRANTY* For AOC LCD Monitors sold within the Middle East and Africa (MEA) and the Commonwealth of Independent States (CIS), AOC International (Europe) B.V. warrants this product to be free from defects in material and workmanship for a period of One (1) to Three (3) years from the manufacture date depending on sale country. During this period, AOC International (Europe) B.V.
• Adjustment by non-authorized source • Repair, modification, or installation of options or parts by anyone other than an AOC Certified or Authorized Service Center • Improper environments like humidity, water damage and dusts • Damaged by violence, earthquakes and terrorist attacks • Excessive or inadequate heating or air conditioning or electrical powers failures, surges, or other irregularities This limited warranty does not cover any of the product firmware or hardware that you or any third pa
AOC International (Europe) B.V. th Prins Bernhardplein 200 / 6 floor, Amsterdam, The Netherlands Tel: +31 (0)20 504 6962 • Fax: +31 (0)20 5046933 AOC PIXEL POLICY ISO 9241-307 CLASS 1 th July 25 , 2013 AOC strives to deliver the highest quality products. We use some of the industry’s most advanced manufacturing processes and practice stringent quality control. However, pixel or sub pixel defects on the TFT monitor panels used in flat panel monitors are sometimes unavoidable.
Warranty Statement for North & South America (excluding Brazil) WARRANTY STATEMENT for AOC Color Monitors Including those Sold within North America as Specified Envision Peripherals, Inc. warrants this product to be free from defects in material and workmanship for a period of three (3) years for parts & labor and one (1) year for CRT Tube or LCD Panel after the original date of consumer purchase. During this period, EPI ( EPI is the abbreviation of Envision Peripherals, Inc.
ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) ARE LIMITED IN DURATION TO A PERIOD OF THREE (3) YEARS FOR PARTS AND LABOR AND ONE (1) YEAR FOR CRT TUBE OR LCD PANEL FROM THE ORIGINAL DATE OF CONSUMER PURCHASE. NO WARRANTIES (EITHER EXPRESSED OR IMPLIED) APPLY AFTER THIS PERIOD.
EASE PROGRAME Only for AOC branded monitors sold within the continental United States. All AOC branded monitors are now covered by the EASE Program. If your monitor malfunctions at any time during the first three months, AOC will provide a replacement monitor within 72 hours after you are approved for our program. If your monitor qualifies for the EASE program, AOC will pay for freight both ways. Step 1:Phone our TECH Department at 888.662.
