greatcall.com Personal Security User Guide GC5STARWG 1110816_FOB_User_Guide_R8.
Welcome to 5Star ! TM Thank you for choosing GreatCall’s exclusive 5Star Personal SecurityTM service. You’re just a few steps away from activating and getting started with your 5Star device, so you’ll have access to immediate assistance if you need it, in any situation, 24-hours a day.
When to use 5Star How 5Star works 5Star can be used in many situations, and it is important to know that you DO NOT need an emergency to use 5Star. 5Star is available 24 hours a day, 7 days a week for assistance in any situation, big or small. If you happen to lock yourself out of your house, or if you would simply like to talk to someone as you walk to your car late at night, 5Star is there for you. If you suddenly have a flat tire or run out of gas, 5Star is available to assist you.
Activating 5Star Activate your 5Star account now in just three easy steps. Step 2: Make a Test Call Step 1: Set-up your Personal Profile Press the call button on your 5Star device to make a Test Call. Visit mygreatcall.com as shown in Figure A below, or call us at 1-800-463-5412 to set up your Personal Profile. Figure A NOTE I f your 5Star Agent is unaware that you are making a test call, he or she will proceed with your call as a possible emergency.
About your 5Star device Attachments You can’t predict when you’re going to find yourself in an uncertain or unsafe situation, but you can be prepared by keeping your 5Star Personal Security device with you AND charged at all times. Below, you will find more information about how to properly charge and easily attach your 5Star device. Charging the device • When the battery is low, the LED light will flash red. When the charge is full, the LED light will be green.
Functions & Features • Call Button: Used to either initiate a call or end a call. NOTE Press and hold the Call Button down for 5 seconds to dial/connect with 911. • Speaker: Two way connection to a trained 5Star Response Agent. • Microphone: High performance microphone capable of clear communication even up to 24 inches from mouth. • On/Off Button: Press and hold for at least one second to power the device on and off.
5Star Customer Support Dimensions 74mm(L) x 40mm(W) x 15.7mm(H) If you need to make updates to your Personal Profile, have questions about your account, or have any other inquiries that do not require a 5Star Response Agent, please call the 5Star Account Support team at 1-800-463-5412. Your new 5Star device is compact and light, making it easy to attach to your purse, keychain, or backpack, so it goes where you go.
Terms and Conditions: Welcome to GreatCall, Inc.’s 5Star Service (“5Star”). By subscribing to 5Star, you accept, without limitation or qualification, these terms and conditions of use. We may change these terms and conditions from time to time with or without notice, and you agree to be bound by any such changes. Please read this agreement and keep a copy of it in a safe place. 1. How your 5Star Service Works. 5Star service is only available in the United States. 5Star IS NOT A SUBSTITUTE FOR 911.
several different ways: from information you provide to us, from your use of the 5Star service, from calls or emails between us, from location based services, and from third party data providers. We will collect information about your location on a periodic or regular basis.
20. We Can Assign This Agreement. We can assign this agreement or your obligations to pay under it in whole or in part to anyone we choose. You cannot assign this agreement or your obligations to anyone else without our prior written consent. 21. This is the Entire Agreement. This agreement is the entire agreement between you and us. It supersedes all other agreements or representations, oral or written, between us, past or present, and may not be amended except in a writing signed by 5Star.