User Manual Intelligent Solar Energy Alert PTZ Camera Model: ASC001
Contents Before Installation Page 02 Product Diagram & Packing List Page 04 Installation Process Page 06 FAQ Page 07 Others Page 08 Page 01
Warranty Service Thank you for purchasing an Ankway product! Having issues with your Ankway cameras? Any problem please feel free to contact us by emailing email: support@ankway.com. Our customer service team at Ankway will offer a detailed solution to your issue within 48 hours. Before Installation 1. This camera can only be set up with 2.4g Wi-Fi network. (It’s ok to use Cell phone 4G data to live viewing it after the camera was set up with 2.4g Wi-Fi network firstly.) 2.
2)TF: If chose install a micro SD card, Please insert your micro sd card to the slot as shown in the picture below. Note, the camera only supports class 10 above micro sd card with capacity ranging from 8GB to 128GB. Please make sure to insert the micro SD card when you power off the camera, this camera doesn't support hot-plugging and play. Please Note: We suggest you format the sd card to FAT32 on your app for the first time use. And the videos of live viewing can also be saved in the SD card. 7.
Product Diagram & Packing List 1.
4 Pin Cable: Connect the cables between the panel and camera,then tighten the waterproof cap.
Installation Process 01 Check your camera signal strength Check in APP If not satisfied with video smoothness, and signal strength in App is not strong, we would suggest adding wifi extender between the Router and the camera. Camera WiFi Extender 02 Router Recommended height to install the camera We suggest installing the camera at a height of 9ft. You may adjust the camera angle physically according to the live view in your mobile.
Stick the position paper on the wall where you want to install the camera. drilling the 4 holes according to the 4 red dots on the paper and then fix the bracket using the expansion screws. Point the antenna upwards, do not point towards the earth. The antenna is not waterproof upside down. 05 Separeted installation: 1× Bracket Accessories needed (not standard configuration) 1× Extra power cable 2M FAQ Q1: Why does the camera fail to connect to the app via QR code? A: 1.
Q3: When In-App setup is done, why I couId not see the Iive streams on my mobile? A: First, check in App to confirm the wifi signal is strong enough. If not,we wouId suggest adding wifi extender in between. Q4: Why I cannot receive any alarm after I finished connecting the camera with the App ? A: 1. Click the in App to confirm you have turned on the push mode. 2. Check your mobile settings to allow the notification. 3.
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