Warranty Manual

Intro

Anker provides a straightforward warranty that is processed in the most hassle-free way

possible. Please refer to chart below for the warranty timelines of various products, as

warranty periods differ according to models.

Products sold by Anker as refurbished (“pre-owned”) come with their own unique warranty

that you can find on the product listing or contact us at support@anker.com with your order

receipt for confirmation.

This limited warranty provided by the manufacturer in no way affects a potential statutory

warranty provided by law.

Warranty Timeline

Item

Warranty Period (Months)

Cables 18 or lifetime

Hubs & Adapters 18

Batteries 18

Chargers 18

Screen Protectors & Cases 18 or lifetime

Mice & Keyboards 18

Anker & SoundCore Speakers 18

Zolo Headphones 12 to 18

Anker & SoundCore Headphones

Roav 12

Nebula 12

Security 12

Appliances - Home Care 12 to 15

Appliances - Home Kitchen 18

Appliances - Lighting 12 to 18

Appliances - Control 12 to 18

Appliances - Health 15

30-Day Money-Back Guarantee for Any Reason

Undamaged products may be returned for a full refund for any reason within 30 days of the

date the item was delivered to the designated shipping address. Once the returned item

arrives back in Anker’s warehouse for inspection, the refund process will begin.

PAGE 1
Intro Anker provides a straightforward warranty that is processed in the most hassle-free way possible. Please refer to chart below for the warranty timelines of various products, as warranty periods differ according to models. Products sold by Anker as refurbished (“pre-owned”) come with their own unique warranty that you can find on the product listing or contact us at support@anker.com with your order receipt for confirmation.
PAGE 2
● Returns must include all accessories ● Items must include original packaging ● For non-quality related warranty claims, buyer is responsible for shipping costs ● For non-quality related warranty claims, Anker refunds the cost of the product itself ● Returns may be rejected if items do not meet the above requirements Refund requests for the 30-day money back guarantee expire 30 days after opening a warranty claim.
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Warranty claims for product defects expire 90 days after opening a warranty claim. It is not possible to process a warranty claim for items that have expired their original warranty timeframe or 90-day warranty claim request period, whichever is longer.