User’s Guide High Power Wireless-N 600mW Range Extender Rev 1.
SR10000 USER’S GUIDE CONTENTS INTRODUCTION ........................................................... 2 GETTING STARTED ....................................................... 3 Package Contents ........................................................... 3 LED Indicators ................................................................. 4 Back Panel Description ................................................... 5 SETUP GUIDE ..................................................................
SR10000 USER’S GUIDE INTRODUCTION Thank you for purchasing this Amped Wireless product. At Amped Wireless we strive to provide you with the highest quality products through innovation and advanced technology. We pride ourselves on delivering products that outperform the competition and go beyond your expectations. If you have any questions please feel free to contact us. We’d love to hear from you and thank you for your support! Email: sales@ampedwireless.com Call: 888-573-8830 Web: www.ampedwireless.
SR10000 USER’S GUIDE GETTING STARTED Package Contents Check to make sure you have all the contents within your package: High Power 600mW Wi-Fi Range Extender Two Detachable 5dBi High Gain Antennas Setup Guide CD: User’s Manual, Installation Video Vertical Mounting Base 3
SR10000 USER’S GUIDE LED Indicators (From Top to Bottom) Power: Indicates when the High Power Range Extender is powered on. The LED will stay lit when power adapter is plugged into Range Extender. Wireless Activity: Blinks rapidly when wireless data traffic is passing through the Range Extender. When there is a problem with the Wi-Fi connection this LED will remain off or blink steadily.
SR10000 USER’S GUIDE Back Panel Description Antenna Connectors (1-2): RJ-SMA antenna connectors. Compatible with all antennas that have RP-SMA connectors. Upgradable to high gain antennas for more range. Reset: Push down once to reboot the High Power Range Extender. Hold down for 5-10 seconds to reset the Range Extender back to factory settings. WPS: Hold down for 3 seconds to enable WPS push button configuration. Wired Devices: RJ-45 ports for connecting wired computers or network devices.
SR10000 USER’S GUIDE SETUP GUIDE Find a Setup Location The location of where you install the Range Extender is very important to how it will function. The optimal setup location should be somewhere no more than halfway between your Wi-Fi router and your Wi-Fi dead zone.
SR10000 USER’S GUIDE Connect your PC or Tablet to the Range Extender a. b. c. Attach the two included antennas. Attach the Power Adapter to the Range Extender’s PWR Port and an available power outlet.
SR10000 USER’S GUIDE Open your Web Browser to Access the Setup Wizard a. b. c. a. b. c. Open your web browser. Type in: http://setup.ampedwireless.com into the web address bar If the web menu fails to open, type in the following IP address into your web address bar: http://192.168.1.240 Disconnect your PC from all Wi-Fi networks Attach an Ethernet cable between the PC and the Range Extender Open your web browser and go to http://setup.ampedwireless.com again.
SR10000 USER’S GUIDE Welcome to the Dashboard The Dashboard will provide you with the current status of the Range Extender. Click SCAN to find an available network to extend. The diagram on this page displays the terms used to describe: 1) The network you are trying to extend (Home Network). 2) The network that is rebroadcasted and extended (Extended Network). Study this diagram carefully as the terms used in the following instructions will refer to these names.
SR10000 USER’S GUIDE Scan for a Home Network to Extend Highlight and select the Wi-Fi network that you wish to extend and click Next to continue. Check that your WiFi Network has a signal strength of 70% or greater. If you fail to find any Wi-Fi networks, or your signal strength is below 70%, the Range Extender may be placed too far from the Wi-Fi network that you are trying to extend. Move your Range Extender closer to the Wi-Fi network that you are trying to extend and click RESCAN.
SR10000 USER’S GUIDE Connecting to a Secure Network If the Wi-Fi network you are trying to extend has Wi-Fi security enabled, you will be prompted to enter a security key. If you did not select a secure network, you will not see this page. Enter the security key in the space provided. You do not need to select what type of security it is, just simply type in the key and click Next. The Wizard will automatically detect your home network’s security settings.
SR10000 USER’S GUIDE Extended Network Settings The default SSID of the Range Extender is “Amped_SR” If you choose to "Clone" the settings from your Home Network, the wizard will copy the SSID and security key of your Home Network. The SSID of the Extended Network will have a "_RE" at the end of its name. For example: Home_Network_RE You can also manually enter a new network ID and security key. The new security key must be at least 8 characters long. Click Next to apply the settings.
SR10000 USER’S GUIDE Connection Check DO NOT LEAVE OR REFRESH THIS PAGE Allow the countdown to complete and the Wizard will automatically redirect you to the next step.
SR10000 USER’S GUIDE Connect to the new Extended Network During the countdown process, the Range Extender will reboot and disconnect the Wi-Fi connection. At this point, you will need to reconnect your PC or tablet to the new Extended Network. Follow the instructions on the screen to connect to the Extended Network. Once you have connected, click the check box to confirm. The Next button will appear allowing you to complete the setup process.
SR10000 USER’S GUIDE Setup Summary Congratulations, the Range Extender is now successfully configured. Your settings are now saved. If you haven’t already positioned your Range Extender in an optimal location, you may do so now. All Range Extender settings are saved and can be safely powered off for relocation. You may also attach any wired network devices to the wired ports on the back of the Range Extender.
SR10000 USER’S GUIDE If the Home/Office Network connection fails try the following… a. b. c. d. e. f. g. Check to see that your Home Network security settings are correct. Check on the SCAN page that your Home Network is showing a signal of 70% or greater. If not, move the Range Extender closer to your Home Network router and try again. Check that your Home Network router’s DHCP server is enabled.
SR10000 USER’S GUIDE WI-FI SETTINGS Home Network Settings The Home Network Settings page allows you to adjust settings for your Home Network connection. These settings are for adjusting the Range Extender after you have already gone through the Wizard and wish to adjust your current configurations.
SR10000 USER’S GUIDE Home Network SSID: Manually enter the Identification name of the Home Network you wish to connect to. Channel Number: Enter the channel number of the Home Network. If the channel number does not match, a connection will not be established. Channel Width: Wi-Fi operates in two separate channel widths, 20Hz and 40Hz. 20Hz allows operation on channels 1-11, while 40Hz is 5-11. 40Hz allows for faster speeds. Select the channel width you wish to use for your network.
SR10000 USER’S GUIDE Extended Network Settings The Extended Network Settings page allows you to adjust settings for your Extended Network. Band: Allows you to setup access under a specific combination of Wi-Fi speed standards. Broadcast SSID: Selecting Disable Broadcast SSID will hide the visibility of the Range Extender’s SSID. Users must manually enter the SSID to connect.
SR10000 USER’S GUIDE Guest Network Click “Enable” to create a Guest Network. Guest Networks provide a separate Wi-Fi network, with unique settings for users to connect to. SSID: This is the name of your Guest Network. Data Rate: You can restrict access to the Guest Network by setting a lower bandwidth by changing the band (i.e. only allow 802.11b access to specific users). Associated Clients: View all computers and network devices that are connected to your Guest Network Wirelessly.
SR10000 USER’S GUIDE Wi-Fi Settings: Security Wi-Fi security allows you to change the type of Wi-Fi security settings for your Extended Network or your Home Network. Note: If you adjust the security in your Home Network and it is incorrect, you will no longer have a successful connection to your Home Network. Using the drop down menu, you can select which network you wish to configure and may adjust the security settings below.
SR10000 USER’S GUIDE Wi-Fi Settings: Wi-Fi Protected Setup (WPS) WPS is a Wi-Fi feature created to make Wi-Fi setup simple and easy. Some Wi-Fi routers and adapters support this feature with varying names (i.e. one touch setup or WPS). You may enable WPS setup here by selecting the type of WPS setup you wish to use. The Range Extender supports all types of WPS setup: Push button: You may push the WPS button on the web menu or use the physical button on the back of the Range Extender.
SR10000 USER’S GUIDE Wi-Fi Settings: Advanced Settings It is recommended that only experts in Wi-Fi configuration adjust the advanced Wi-Fi settings for the Range Extender. These settings allow you to control the details of your Wi-Fi network configuration. Here are a few definitions on some settings. Fragment Threshold: The Default and Recommended setting is at 2346, meaning the Range Extender will never fragment any frames that it sends to Wi-Fi users. RTS Threshold: Adjusts the size of RTS data packets.
SR10000 USER’S GUIDE Preamble Type: Defines the length of the Cyclic Redundancy Check for communication between the Range Extender and roaming Wi-Fi users. IAPP: Inter-Access Point Protocol STBC: Space Time Block Coding improves reception by coding the data stream in blocks.
SR10000 USER’S GUIDE SMART FEATURES The Range Extender provides your Extended Network with Smart Features that help to provide convenience and protection for your Extended Network. Smart Features allow you to control access to your Extended Network through on/off schedules, specific user authorizations, as well as Wi-Fi coverage controls for your Extended Network. These settings are ONLY for your Extended Network and do not apply to your Home Network.
SR10000 USER’S GUIDE Wi-Fi Settings: Access Schedule You can set a schedule for when your Wi-Fi is enabled or disabled (both Home Network and the Extended Network) through the Access Schedule feature. To do so: a. b. c. d. Enable Access Schedule. Select which days you wish for your Wi-Fi to be available. Select the time frame during that day that you wish for Wi-Fi to be available. Apply Changes. Enabling Access Schedule will also disable internet access for wired connections on specified days.
SR10000 USER’S GUIDE Wi-Fi Settings: User Access Control User Access allows you to deny access or allow access to specific users connecting wirelessly to the Extended Network. Each networking device has a unique address called a MAC address (a 12 digit hex number). By inputting the MAC address into the field, you can define whether that device is allowed into your network or not allowed.
SR10000 USER’S GUIDE Wi-Fi Settings: Wi-Fi Coverage Controls Adjust the output power of the Range Extender to control the coverage distance of your Extended Wi-Fi Network. For a smaller coverage area you can select a lower output power. For the maximum Wi-Fi coverage select the 100% selection. Note that if you select a lower output power, your connection to your Home Network will also decrease in range. So be careful and test your signal strength after each adjustment.
SR10000 USER’S GUIDE IP SETTINGS IP Address: The IP address of the Range Extender. Subnet Mask: The subnet of the Range Extender. Default Gateway: The access point to another network, normally the Range Extender or your router. DHCP: The Range Extender includes a complex AUTO DHCP feature to help manage the IP addresses within your Extended network and with your Home Network.
SR10000 USER’S GUIDE DHCP Client Range: The range of IP addresses the Range Extender’s DHCP server will assign to users and devices connecting to the Range Extender. Static DHCP: You may set a static IP address within your DHCP network. The Range Extender will track the device via its MAC address and assign it a pre-defined IP address each time the device logs into the network. Obtain IP settings from the Home router or manually enter your IP settings.
SR10000 USER’S GUIDE MANAGEMENT FEATURES The Management features on the Range Extender allow you to view the status of your Range Extender and adjust other settings such as your System Clock, Passwords, and Firmware Upgrades among other administrative functions.
SR10000 USER’S GUIDE Management: Device Status The Device Status provides you with a snapshot of your Range Extender’s current connections and settings. System Information: This section provides you with information on the version and build time of your firmware. This is used to help our support department determine what firmware version your device is running. The Current Date / Time is the setting for the system clock. If this time is off, go to the System Clock section and configure your system time.
SR10000 USER’S GUIDE Connection State: The Connection State will say "Connected" when there are no problems with the connection to your Home Network. If the Connection State shows "Waiting for Keys" then the WPA/WPA2 security key you entered is incorrect. If the Connection State shows "Scanning" the Range Extender may be too far away from your home/office router. The Signal Strength display can be updated by refreshing the page and is a good tool to use for finding the optimal installation location.
SR10000 USER’S GUIDE Management: Statistics These statistics show the data activity for each network connection. Connection to Home Network: This statistics shows the data activity for all upload and download data between the Home Network and the Range Extender. Extended Wi-Fi Network: These statistics shows all data activity for all users connected wirelessly to the Range Extender.
SR10000 USER’S GUIDE Management: System Clock Maintain the internal clock for the Range Extender by syncing with your computer’s time. Your system clock settings need to be accurate in order for logs and Wi-Fi access schedules to work correctly.
SR10000 USER’S GUIDE Management: System Logs System Logs are useful for viewing the activity and history of the Range Extender. The System Logs are also used by Amped Wireless techs to help troubleshoot your Range Extender when needed. It is recommended that you enable all logs in the event that troubleshooting is required. All log entries are deleted each time the Range Extender reboots or is powered off.
SR10000 USER’S GUIDE Management: Upgrade Firmware Amped Wireless continuously updates the firmware for all products in an effort to constantly improve our products and their user experiences. Check the Downloads page for your product frequently to see if there are any updates. The firmware update is downloaded as a zip file from the Support Webpage link on the left. You will need to have an unzipping program to open the file.
SR10000 USER’S GUIDE Management: Save and Reload Settings Saving your current settings allows you to back-up your current settings which may be reloaded at a later time. This feature may be useful for testing new features and settings without having to worry about returning to a stable platform. To save current settings: a. b. Click Save Select a file name and location To load previously saved settings: a. b. c.
SR10000 USER’S GUIDE Management: Password Settings By default, the Range Extender does not require a password to login to the web menu. If you wish to enable a password to protect unauthorized access to the web menu and Wizard, you may enter one here.
SR10000 USER’S GUIDE TECHNICAL SPECIFICATIONS Wireless Standard: 802.11n, 802.11b/g Frequency Band: 2.
SR10000 USER’S GUIDE DEFAULT SETTINGS The default settings for your Range Extender are listed here. If for some reason you need to return your Range Extender back to default settings, hold down the Reset button on the back panel for 10 seconds. The Range Extender will reset back to factory settings as listed below: IP Address: 192.168.1.240 Web Menu Access: http://setup.ampedwireless.
SR10000 USER’S GUIDE TROUBLESHOOTING AND SUPPORT INFORMATION We are here to help. If you have any issues with your Range Extender please contact us. To contact Amped Wireless’ Technical Support use one of the following methods: Phone: 888-573-8820 Email: techsupport@ampedwireless.com Web: www.ampedwireless.
SR10000 USER’S GUIDE Troubleshooting The tips in this guide are listed in order of relevance. Try solution (a) before trying solution (b), etc. I entered http://setup.ampedwireless.com and it failed to open the Web Menu. a. b. c. d. e. f. Make sure your computer is connected to the Range Extender’s Wi-Fi network: Amped_SR Try to use a different web browser. We recommend the Google Chrome web browser.
SR10000 USER’S GUIDE I cannot connect to my Home Network. I received an error when running the Wizard. a. b. c. Your Home Network may be secured. Double check that you have the correct security key to connect to the Home Network. Your Range Extender may be located too far from your Home Network. Run through the Setup Wizard again. On the SCAN page, your Home Network should show a signal strength of 70% or greater. If it does not, move the Range Extender closer to your Home Network and try again.
SR10000 USER’S GUIDE d. Make sure that your Home Network’s Wi-Fi SSID is broadcasting and not hidden. If your Home Network SSID is hidden, you will need to manually setup the Range Extender through the Wi-Fi Settings > Home Network Settings menu. My Range Extender was working fine previously but now I can no longer access the Internet through the Range Extender. Or, I had a POWER OUTAGE and now the Range Extender no longer works. a. b. c. The connection to your Home Network has been dropped.
SR10000 USER’S GUIDE d. been reestablished by viewing a website. If you do not have a connection, logon to http://setup.ampedwireless.com and configure a new Home Network connection. Check to see that your home Wi-Fi router is still on. If it has been turned off please turn it back on. The Range Extender should automatically reconnect to your Home Network within 10 minutes. I have a dual-band router and I cannot extend it. a.
SR10000 USER’S GUIDE I am connected to a Home Network, however, I do not have Internet Access. a. b. c. The Home Network itself may not have Internet access. Check to see that you have internet access by connecting directly to the Home Network first. If you are able to go online then this is not a problem. If you cannot go online, then the Home Network’s Internet connection must first be resolved. You may have a DNS issue and the Range Extender is not obtaining the IP settings from your Home Network.
SR10000 USER’S GUIDE I could NEVER log onto the Range Extender Wirelessly. a. b. Check that your Wi-Fi adapter supports WPA2 Wi-Fi security. If it does not then you will need to change the Wi-Fi security on the Range Extender. Go to the Web Menu, select Wi-Fi Settings and then Wi-Fi Security. Select the Extended Network from the drop down menu and either disable security or downgrade the security to WEP. Try connecting again. The connection to the Home Network may be down.
SR10000 USER’S GUIDE c. router. Once you have it, connect to the Range Extender using an Ethernet cable. Open your web browser and enter the IP address into the address bar. Reset the Range Extender back to default settings and try the Wizard again. To reset the Range Extender back to default settings, push the Reset Button (on the back panel) down for five (5) to ten (10) seconds then let go. After the Range Extender has fully reset, use an Ethernet cable and connect to the Range Extender.
SR10000 USER’S GUIDE The range from the Range Extender seems low. a. b. c. d. Check to see that your Wi-Fi output settings are at 100%. Go to the Web Menu, Wi-Fi Settings and check the Advanced Settings. Make sure the output power is at 100%. Your Range Extender may be installed in a poor location. Avoid setting up your Range Extender in areas with high interference, such as near refrigerators, microwaves, metallic objects and low surfaces. Install the Range Extender in a higher location if possible.
SR10000 USER’S GUIDE WARRANTY AND REGULATORY INFORMATION The Amped Wireless (A division of Newo Corporation, Inc.) Limited Warranty Warranty Period: The Amped Wireless Limited Warranty is for one (1) year from the date of purchase for new products. Refurbished products carry the Limited Warranty for thirty (30) days after the date of purchase.
SR10000 USER’S GUIDE unenforceable, its remaining provisions shall remain in effect. All costs of shipping the product to Amped Wireless shall be borne solely by the purchaser. Limitations: IN NO EVENT SHALL AMPED WIRELESS’ (NEWO CORPORATION’S) LIABILITY EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT FROM DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, ITS ACCOMPANYING SOFTWARE, ACCESSORIES OR ITS DOCUMENTATION.
SR10000 USER’S GUIDE www.ampedwireless.com/support to fill out a Return Authorization (RMA) form and obtain a Return Authorization (RMA) number. A dated proof of original purchase and the RMA number is required to process warranty claims. You are responsible for properly packaging and shipping the product at your cost and risk to Amped Wireless.
SR10000 USER’S GUIDE Regulatory Information FCC Statement and Declaration: Amped Wireless declares that this device complies with Part 15 of the FCC Rules and Regulations. Operation of this device is subject to the following two (2) conditions: (1) This device may not cause harmful interference (2) This device must accept any interference received, including interference that may cause undesired operation.
SR10000 USER’S GUIDE - Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. FCC Caution and Safety Notices: Any changes or modifications (including the antennas) made to this device that are not expressly approved by the manufacturer may void the user’s authority to operate the equipment.
SR10000 USER’S GUIDE Industry Canada Statement: This Class B digital apparatus complies with RSS-210 and ICES-003 of the Industry Canada Rules. Operation of this device is subject to the following two (2) conditions: (1) This device may not cause harmful interference (2) This device must accept any interference received, including interference that may cause undesired operation. Radiation Exposure Statement: This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment.
SR10000 USER’S GUIDE Déclaration d’Industrie Canada : Cet appareil numérique de classe B est conforme aux réglementations RSS210 et ICES-003 d’Industrie Canada. Le fonctionnement de cet appareil est sujet aux deux conditions suivantes: (1) Cet appareil ne peut pas causer de brouillage préjudiciable (2) Cet appareil doit accepter toute interférence reçue, y compris les interférences pouvant provoquer un dysfonctionnement.
tech support e-mail web 888-573-8820 techsupport@ampedwireless.com www.ampedwireless.com Amped Wireless A Division of Newo Corporation Copyright © 2013 Amped Wireless / Newo Corporation. All rights reserved. Amped Wireless, Newo Corporation, and the Amped Wireless Logo are registered trademarks or trademarks of Newo Corporation.
