Amcrest AM-GL300W-4G 4G GPS Tracker User Manual Version 1.0.2.
Contents Welcome ................................................................................................................................................. 4 Important Security Warning .................................................................................................................... 4 Important Safeguards and Warnings ....................................................................................................... 4 1. Introduction ............................................
.2. Trips ........................................................................................................................................... 28 3.3. Reports ....................................................................................................................................... 30 3.4. Zones .......................................................................................................................................... 32 3.5 Alerts ..........................................
Welcome Thank you for purchasing the Amcrest 4G GPS Tracker! This user manual is designed to be a reference tool for the installation and operation of your GPS Tracker. Here you can find information about the tracker’s features and functions, as well as information to aid in troubleshooting. To contact Amcrest support, please have your IMEI or ICCID number ready and do one of the following: Visit http://amcrest.com/contacts and use the email form.
4. Environment The GPS tracker should be kept in a cool, dry place away from direct sunlight, flammable materials, explosive substances, etc. This product should be transported, stored, and used only in the specified environments as stated above. 5. Operation and Maintenance To clean dust or dirt off the GPS tracker, use an air blower or a microfiber cloth. 6. Accessories Be sure to use only the accessories recommended by manufacturer.
● SIM card information ● Quick Start Instruction Card 1.3 GPS Diagram Note: The SIM card comes preinstalled in the device. Please do not remove or replace it. If you experience a problem you believe may be related to the preinstalled SIM card, please contact support. 1.4 Charging the Device To charge the device, lift the flap covering the charging post and plug the charger cable end into the unit via the USB port, then plug the charger into a wall outlet.
1.6 Activating the Device After purchasing the device, you must purchase a monthly service plan that allows the device to send your data to your Amcrest account. You can activate your device and service plan at http://www.amcrest.com/gps-activation. If you choose to buy a second device, fill out the activation form and be sure to select ‘ADD TO EXISTING ACCOUNT’ under Activation Type.
See below table for an explanation of each major area of the interface: 1. Main Menu 2. Menu Tabs 3. Asset List 4. Attributions 5. Pinpoint 6. Help 7. Notice 8. Update 9. Map Setting 10. Notifications 11. GPX Files 12. Routes 13. Zoom View your profile, change passwords, logout, cancel a subscription, etc. Access map, trips, reports, zone, and alert configuration menus. Access all registered assets and configurations on your GPS account.
My Profile Access and adjust profile settings on your account. Please note, all information on this form can be updated except for the email address. If an email address will need to be updated on the subscription, please contact Amcrest directly to make the proper changes on the account. Change Password To change the password the user will need access to have access to the old password. Enter the old password into the interface, enter the new password and confirm the password.
Logout Click Logout to logout of the account. Cancel Tracking Subscription This option will guide the user to a cancelation form which will need to be filled out to cancel their GPS subscription. Follow the form completely and submit it to cancel the subscription. For direct access to a cancelation form, please visit: https://amcrestgps.net/gps-activation/#/cancellation Purchase New Devices This option provides the user with a direct link to new GPS devices that are available for purchase.
2.4 Menu Tabs This section will explore the different menu items in the GPS Portal Interface. See below for an explanation of each menu item: Map Trips Events Zones Alerts This tab shows the last location of the GPS tracker and map tools. This tab allows the user to see trip history and play trips. This tab allows the user to access and manage tracking events. This tab allows the user to create and manage zones (geofences). This tab allows the user to create and manage alerts. 2.
This will populate a full list mapping features that are available for your GPS. Speed: Displays the current speed of the vehicle. Battery: Displays the battery life of the unit. Odometer: Displays the current odometer reading of the vehicle. Last Location: The last reported location of the device. Device Frequency: The current reporting frequency of the device.
Track: Displays the current position of the device. Street View: Provides a Google Earth image of the last location of the device. Settings: Allows the user to setup or modify alert settings, change skin colors, trip timers, etc. Telemetry Data: Export telemetry data, via an excel file, within a specific date and time range. Get Shareable Tracking Link: This option provides a shareable link in which the user can share the location of the device.
2.5.4. Settings The settings menu allows the user to enable or disable alert options such as, push notifications, email alerts, trip alerts, speed alerts, power on/off alerts, battery alerts, SOS Emergency alerts, disconnection alerts, tracker skins, etc.
2.5.5. Telemetry Data This option allows the user to export a spreadsheet of telemetry data such as, latitude and longitude, speed, odometer, battery percentage, Azimuth, etc. To export telemetry data, click the Telemetry Data option and choose a date and time range. Telemetry data from the last 10 days can only be exported. Click Apply and then click Export CSV, the spreadsheet will download to your device. 2.5.6.
2.5.7. Update Interval Frequency / Battery Life This option provides a quick link to upgrade to a lesser interval GPS tracking plan. For a direct link to this option, visit: https://amcrestgps.net/gps-activation/#/device-plan/update?customer_id=5839121633 2.6. Trips This tab allows the user to see trip history and playback trips. This tab has 5 main areas: 1. Device Selector – Select a group, then an asset and specify the date for which you want to view trip logs.
3. Trip Metrics – Displays the time of the trip, speed, battery life and odometer (duration) of the trip. 4. Finish Location – Displays here the trip ended for the selected trip of the device. 5. Start Location – Displays the start point of the selected trip of the device. 2.6.1 Playback Trip Data Select the device from the Choose Device drop down menu. A representation of the last reported trip will be displayed on the map interface. Click on "Choose a date" and select a date from the provided calendar.
Note: Click on the More section to view the Last Trip, Today's Trip, Yesterday's Trip, or Custom Range Trips. Trip data can also be exported as a .pdf or a custom pdf. Click on the Show Last 7 Days or Show Last 30 Days to display either the last 7 or 30 days of data. To run an animation of all data reported in the last 24 hours, click Run 24 Hr. To display all data retained in the last 24 hours, click Show 24 Hr. To delete trips, click on Delete Trips.
To generate a custom report, select a device from the Choose Device drop down menu and select a report type from the Select Report Type drop down menu. Choose a date and time of the report to import the option into the interface. Click Custom Reports, then select the report from the interface. To view the location of the report, click on View Location to view the location on the map interface.
2.8 Zones The Zones tab allows the user to create a virtual geographic boundary which will alert the user if the device enters or exits a specific zone. To begin creating a custom zone, click on Got it to proceed. Use the mouse to set a custom zone on the map interface.
In the custom zone menu, enter the name of the zone, choose the device type, and zone group from the drop-down menu. The zone type can be activated when the vehicle enters a custom zone, exits, or does both. Click Save to save the zone to the interface. The new custom zone will be saved in the interface. Once a zone is created, the interface will prompt the user to set alerts. Click on Goto Create Alert to begin settings alerts.
2.9. Alerts The alerts tab allows the user to create alerts based on the custom zones that were previously created. If you wish to proceed with setting up an alert for your newly created zone, you will be automatically directed to the Alarm tab. To set up a new alert for your zone, please select the “Add New Alert” button. 2.9.1.
Fill out the provided form with the requested information. Enter an alert name, this will be the custom name for your alert. Choose a Device(s), this can be related to individual zones or zone groups. Select your mobile network carrier from the dropdown menu and enter your phone number into the provided field. Enter an email address in the provided email address field. If there are multiple users, repeat the information into the provided fields. Click the Create Alert button to complete the process.
2.9.2. Editing an Alert To edit or modify your alert settings, please choose the “View/Edit” option from the alert drop down menu. The form for the selected alert will be displayed. Enter the updated information into the form and click on Update Alert, to update the alert.
2.9.3. Deleting an Alert To delete an alert, click on the Delete option in the Alert interface. To delete the alert, click on the Confirm option the alert will be successfully deleted from the interface. 3. Amcrest GPS iOS Application To get started with the Amcrest GPS app make sure you have registered an Amcrest GPS account and activated your GPS. This can be done by going to www.amcrest.com/gps-activation on a laptop or computer, as described in section 1.
Once logged in the map interface will be displayed. In the map interface if multiple devices are connected to the account, tap on the device list menu to display all devices.
Tap on the Info tab to display informaiton about a device such as speed, mileage, location, battery percentage, etc. Tap the settings ( GPS. ) icon in the upper left corner of the screen to access in app features for your This tab shows the last location of the GPS tracker, as well as allows for use of Map many different map tools. Trips This tab allows the user to see trip history and play trip data. Zones This tab allows the user to create and manage custom zones (geofences).
After you select your device from the device list the app will automatically detect and locate your device on the map. To access information regarding a selected device, click on the Info tab. The Info tab will display the following categories: Speed Mileage Battery % Date/Time Location Reload Location Street View The current MPH or speed the device is traveling. Displays the current odometer reading of the vehicle. The battery life currently associated with the device.
A representation of the last known trip data will be displayed on the map interface. For details on the current trip, tap on the Trips option. Information such as total miles driven, the date and time, duration, as well as automation options will be provided. For more information on options provided in this menu, please review the table provided below. Run 24 Hr Show 24 Hr Delete Trips Run Trip Full Trip Summary Runs an automation of all trips recorded in the last 24 hours on the map interface.
3.3. Reports The reports tab allows the user to create custom reports which includes criteria such as, battery, charging, zone alerts, power, SOS/emergency, speed, motion detection, and notifications. Tap on the Reports option to access the interface.
Select the GPS device from the interface and select a report type from the Choose Report Type drop down menu. Select all applicable report types and tap Confirm. Tap on the tap on the Select Date option located in the reports interface. A calendar will be displayed which shows applicable dates with reported data. Data is represented by a blue dot in the interface. Tap on the represented date to populate report data. A list of reports for each specific report type will be displayed.
3.4. Zones The Zones tab allows the user to create a virtual geographic boundary which will alert the user if the device enters or exits a specific zone. Tap on the Zones option to access the interface. Tip: To create a zone, start searching locations from the top-left search icon. To add a custom zone, click on the “+ Add Zone” option. Click “Got it!” in the prompt to begin. Use the search tool in the left-hand corner to select an area to draw the custom zone.
Enter a name for the zone and choose which type of zone will be reported. This can be an alert when the device enters a zone, exits a zone, or both. A zone group can be applied to the zone, via the Zone Group menu. Select a group from the interface or tap on “+ Create New Zone Group” to create a new group.
Creating a New Zone Group A Zone Group allows multiple zones to be grouped in the interface for a specific device. To create a zone group, tap on the “+ Create New Zone Group”. Note: The zone can be ungrouped in the interface, however, if multiple zones need to be applied to a device it is highly recommended to create a zone group. Enter a name for the zone group and click Create Zone Group. The zone group will be applied to the zone, tap on Save Zone to save, and apply the custom zone to the device.
Select whether the alert will apply to individual zones or a zone group. Tap on the Select Zone(s) drop down menu and select the applicable zone for the alert from the menu and tap Confirm. Enter all necessary information in the alert menu, select the current mobile carrier for your mobile device from the Mobile Carrier Phone drop down menu, then enter a phone number in which push notifications will be sent. If applicable, enter a valid email address the in the Email field.
3.5 Alerts The alerts menu allows the user to add, modify, or remove alerts. Tap the Alerts option to access the interface. Adding an Alert Alerts are used to provide push notification alerts to your mobile device if a device enters or exits a custom zone. An email can also be used to receive zone alerts if applicable. A zone alert can be applied to multiple devices in the interface and can also be applied to individual (ungrouped) zones or specific zone groups.
Select whether the alert will apply to individual zones or a zone group. Tap on the Select Zone(s) drop down menu and select the applicable zone for the alert from the menu and tap Confirm. Enter all necessary information in the alert menu, select the current mobile carrier for your mobile device from the Mobile Carrier Phone drop down menu, then enter a phone number in which push notifications will be sent. If applicable, enter a valid email address the in the Email field.
Editing Alerts To edit an alert, select an alert from the Alert interface and tap on View/Edit. Update the alert information and tap Update Alert. Deleting an Alert To delete an alert, select the alert from the interface and tap Delete. A prompt will ask if you would like to delete the alert, tap Delete to confirm. Multiple alerts can be deleted at the same time as well by selecting each alert in the interface and tapping Delete.
3.6. Device Settings This tab allows the user to adjust general settings associated with a connect GPS device. To access the device settings menu, tap on Device Settings in the main menu. Settings The device can only reboot when the device is not reporting. Device Name: The name of the device being used. Alert Email: The email the current account email being used. Mobile Carrier Primary: Select a primary mobile carrier. Alert/SMS/Text Primary: The primary means of receiving SMS.
All Email Alerts: Enable to allow all email alerts to be sent. All SMS/Text Alerts: Enable to allow all SMS alerts to be sent. Trip Alerts: Enable to allow trip alerts to be sent. Trip Push Notifications: Enable to allow trip push notifications. Trip Email Alerts: Enable to allow trip emails alerts to be sent. Trip SMS/Text Alerts: Enable to allow SMS trip alerts. Trip Start/Stop Alert by: Enable G-sensor or Coordinate Change to start or stop a trip alert. Speed Alerts: Enable/disable speed alerts.
Battery Email Alerts: Enable/disable an email to be sent when the battery is too low. Battery SMS/Text Alerts: Enable/disable SMS alerts to be sent if the battery if too low. Low Battery % Alert ≤: Enable/disable alerts if battery percentage is less than or equal to a specified percentage. SOS/Emergency Alerts: Enable/disable all SOS/Emergency alerts. SOS/Emergency Push Notifications: Enable/disable SOS/Emergency push notifications.
3.7. My Profile This tab allows users to view and adjust profile settings associated with their GPS account. To access the profile settings, tap on the My Profile option in the main menu. Enter the appropriate information into the form if necessary. Please note, the email address for your profile cannot be updated. Tap Save to update profile settings.
3.8. Change Password This tab allows the user to update password information associated with the GPS device. To change the password for your account please tap on the “Change Password” tab located in the main menu of the app. To change the password, enter the old password for your device into the “Old Password” field and then enter a new password into the “New Password” field. Confirm the new password in the “Confirm New Password” field.
3.9. Logout This tab allows you to logout of your account and will redirect you to the main menu screen of the app. To logout, please press the “Logout” tab located in the main menu of the app. 3.10. Contact Us The Contact Us tab provides the user direct access to a contact form which a customer can use to reach Amcrest directly for general support, billing inquiries, or bug reports. To access the form, tap on the Contact Us option located in the main menu.
To use the contact us form, select the reason for the issue (general support, billing inquiries, bug report) and select the device from the Choose Device drop down menu. Enter a brief description of the issue into the “How may we help you?” and tap Send when ready to submit the report. An Amcrest support agent will respond to assist with the issue. 3.11. Important Notice This tab provides users with an important notice regarding their GPS devices. Please refer to the important notice below.
4. Android GPS Pro Application Setup To get started with the Amcrest GPS Pro app make sure you have registered an Amcrest GPS account and activated your GPS. This can be done by going to www.amcrest.com/gps-activation on a laptop or computer, as described in section 1.6 Activating a Device, or via the Amcrest GPS app directly. Note: GPS devices can also be activated in the Android app directly.
Tap on the Info tab to display informaiton about a device such as speed, mileage, location, battery percentage, etc.
Tap the settings ( GPS. Map Trips Zones Zone Alerts Events Settings Profile Change Password Logout ) icon in the upper left corner of the screen to access in app features for your This tab shows the last location of the GPS tracker, as well as allows for use of many different map tools. This tab allows the user to see trip history and play trip data. This tab allows the user to create and manage custom zones (geofences). This tab allows the user to create and manage custom zone alerts.
4.2. Trips The tab allows the user to see trip history and playback recorded trip data. To access the trips menu, please select “Trips” from the main menu. A representation of the last known trip data will be displayed on the map interface. For details on the current trip, tap on the Trips option.
Information such as total miles driven, the date and time, duration, as well as automation options will be provided. For more information on options provided in this menu, please review the table provided below. Run 24 Hr Show 24 Hr Delete Trips Run Trip Full Trip Summary Runs an automation of all trips recorded in the last 24 hours on the map interface. Note: Tap the Stop button to exit the playback interface. Displays a route for all trip data recorded in the last 24 hours on the map interface.
4.3. Reports The reports tab allows the user to create custom reports which includes criteria such as, battery, charging, zone alerts, power, SOS/emergency, speed, motion detection, and notifications. Tap on the Reports option to access the interface. Select the GPS device from the interface and select a report type from the Choose Report Type drop down menu. Select all applicable report types and tap Confirm. Tap on the tap on the Select Date option located in the reports interface.
A list of reports for each specific report type will be displayed. Tap on the report type to be viewed to view all data listed in the report. Tap on View Location to view the location of the report. 4.4. Zones The Zones tab allows the user to create a virtual geographic boundary which will alert the user if the device enters or exits a specific zone. Tap on the Zones option to access the interface. Tip: To create a zone, start searching locations from the top-left search icon.
To add a custom zone, click on the “+ Add Zone” option. Click “Got it!” in the prompt to begin. Use the search tool in the left-hand corner to select an area to draw the custom zone. Tap on the interface to create a custom zone in a specific area of the map. Click Save Zone once all points have been set.
Enter a name for the zone and choose which type of zone will be reported. This can be an alert when the device enters a zone, exits a zone, or both. A zone group can be applied to the zone, via the Zone Group menu. Select a group from the interface or tap on “+ Create New Zone Group” to create a new group. Creating a New Zone Group A Zone Group allows multiple zones to be grouped in the interface for a specific device. To create a zone group, tap on the “+ Create New Zone Group”.
Adding Zone Alerts Once a zone alert has been created the interface will prompt the user to create an alert. Zone alerts are used to provide push notification alerts to your mobile device if a device enters or exits a custom zone. An email can also be used to receive zone alerts if applicable. A zone alert can be applied to multiple devices in the interface and can be applied to individual (ungrouped) zones or specific zone groups. To begin creating an alert, tap on “+Add Alert”.
Select whether the alert will apply to individual zones or a zone group. Tap on the Select Zone(s) drop down menu and select the applicable zone for the alert from the menu and tap Confirm. Enter all necessary information in the alert menu, select the current mobile carrier for your mobile device from the Mobile Carrier Phone drop down menu, then enter a phone number in which push notifications will be sent. If applicable, enter a valid email address the in the Email field.
4.5. Alerts The alerts menu allows the user to add, modify, or remove alerts. Tap the Alerts option to access the interface. Adding an Alert Alerts are used to provide push notification alerts to your mobile device if a device enters or exits a custom zone. An email can also be used to receive zone alerts if applicable. A zone alert can be applied to multiple devices in the interface and can also be applied to individual (ungrouped) zones or specific zone groups.
Select whether the alert will apply to individual zones or a zone group. Tap on the Select Zone(s) drop down menu and select the applicable zone for the alert from the menu and tap Confirm. Enter all necessary information in the alert menu, select the current mobile carrier for your mobile device from the Mobile Carrier Phone drop down menu, then enter a phone number in which push notifications will be sent. If applicable, enter a valid email address the in the Email field.
Editing Alerts To edit an alert, select an alert from the Alert interface and tap on View/Edit. Update the alert information and tap Update Alert. Deleting an Alert To delete an alert, select the alert from the interface and tap Delete. A prompt will ask if you would like to delete the alert, tap Delete to confirm.
4.6. Device Settings This tab allows the user to adjust general settings associated with a connect GPS device. To access the device settings menu, tap on Device Settings in the main menu. Settings The device can only reboot when the device is not reporting. Device Name: The name of the device being used. Alert Email: The email the current account email being used. Mobile Carrier Primary: Select a primary mobile carrier. Alert/SMS/Text Primary: The primary means of receiving SMS.
All Email Alerts: Enable to allow all email alerts to be sent. All SMS/Text Alerts: Enable to allow all SMS alerts to be sent. Trip Alerts: Enable to allow trip alerts to be sent. Trip Push Notifications: Enable to allow trip push notifications. Trip Email Alerts: Enable to allow trip emails alerts to be sent. Trip SMS/Text Alerts: Enable to allow SMS trip alerts. Trip Start/Stop Alert by: Enable G-sensor or Coordinate Change to start or stop a trip alert. Speed Alerts: Enable/disable speed alerts.
Battery Email Alerts: Enable/disable an email to be sent when the battery is too low. Battery SMS/Text Alerts: Enable/disable SMS alerts to be sent if the battery if too low. Low Battery % Alert ≤: Enable/disable alerts if battery percentage is less than or equal to a specified percentage. SOS/Emergency Alerts: Enable/disable all SOS/Emergency alerts. SOS/Emergency Push Notifications: Enable/disable SOS/Emergency push notifications.
4.7. My Profile This tab allows users to view and adjust profile settings associated with their GPS account. To access the profile settings, tap on the My Profile option in the main menu. Enter the appropriate information into the form if necessary. Please note, the email address for your profile cannot be updated. Tap Save to update profile settings.
4.8. Change Password This tab allows the user to update password information associated with the GPS device. To change the password for your account please tap on the “Change Password” tab located in the main menu of the app. To change the password, enter the old password for your device into the “Old Password” field and then enter a new password into the “New Password” field. Confirm the new password in the “Confirm New Password” field.
4.9. Logout This tab allows you to logout of your account and will redirect you to the main menu screen of the app. To logout, please press the “Logout” tab located in the main menu of the app. 4.10. Contact Us The Contact Us tab provides the user direct access to a contact form which a customer can use to reach Amcrest directly for general support, billing inquiries, or bug reports. To access the form, tap on the Contact Us option located in the main menu.
To use the contact us form, select the reason for the issue (general support, billing inquiries, bug report) and select the device from the Choose Device drop down menu. Enter a brief description of the issue into the “How may we help you?” and tap Send when ready to submit the report. An Amcrest support agent will respond to assist with the issue. 4.11. Important Notice This tab provides users with an important notice regarding their GPS devices. Please refer to the important notice below.
FAQ Q: I tried to activate my GPS tracker with the activation form, but never received my password. What do I do? A: Contact customer support at amcrestgps@amcrest.com Q: Why is my device not getting GPS signal? A: When the GPS tracker is experiencing interference, the GPS light (blue) will begin blinking. This means that no wireless signal is available, and the device is actively searching for a new signal.
