Network Video Recorder User Manual Version 1.0.
Contents Welcome ................................................................................................................................... 4 Important Safeguards and Warnings ....................................................................................... 4 Hardware Setup...................................................................................................................... 10 Audio Ports .........................................................................................
Security ................................................................................................................................... 83 Account ................................................................................................................................... 84 User ........................................................................................................................................ 85 Group ..........................................................................
Welcome Thank you for purchasing an Amcrest NVR! This user’s manual is designed as a reference tool only and is applicable to all Amcrest 2000, 4000, and 5000 Series model NVRs. Please note, some features and options may vary model to model. Important Safeguards and Warnings Electrical Safety Installation and operation should conform to your local electrical safety codes. The product must be grounded to reduce the risk of electric shock.
Keep away from extremely hot places and sources of heat. Avoid direct sunlight. Keep away from extremely humid places. Avoid any violent vibrations. Do not put other devices on the top of the device. Install in a well-ventilated place; do not black the vents. Front Panel The front panel of the NVR may differ model to model. Below is a representation of the front panel for all applicable NVR devices.
5 NET POWER ESC Network abnormal indicator Remote control indicator Power indicator ESC Network error occurs or there is no network connection, the light becomes red to alert you. When the NVR receives a signal from the remote, the light will blink. When NVR is on, the light is on. Go to previous menu or cancel current operation. When playback, click it to restore real-time monitor mode.
Left/2 Right/3 ESC ESC In text mode, input number 1/4 (English character G/H/I) Shift current activated control. Go to previous menu or cancel current operation. When playback, click it to restore real-time monitor mode. Applicable for Amcrest 52XXX Series NVRs Button Icon Description Power Button Press and hold this button for five seconds to shut off or power on the NVR. Use the switch on the back of the NVR to initially power the device. Front panel USB 2.0 Port.
Multiple slow play speeds or normal playback. In text mode, input number 8. In playback mode, press to playback the next video. In menu setup, go downward in a dropdown list. In text mode, input number 9. Slow Motion/8 Next/9 Previous/0 Function FN In playback mode, press this button to playback the previous video. In text mode, input number 0. One-window monitor mode, click this button to display assistant function: PTZ control and image color.
HDMI VGA MIC IN MIC OUT PoE PORT High High definition audio and video signal output port. Definition It transmits uncompressed high definition video and multipleMedia channel data to the HDMI port of the display device. HDMI version is Interface 1.4. VGA video VGA video output port. Outputs analog video signal. This connects to output port the monitor to view analog video. GND Ground end Power input Power socket. port For NVXXX series, inputs DC 12V/2A. For NV4432 series, inputs DC 48V/1.25A.
VGA MIC IN MIC Out PoE Ports VGA video output port GND VGA video output port. Outputs analog video signal. This connects to the monitor to view analog video. Ground end Power Port DC12V, DC48V Depending on model. Audio input port Audio output port PoE ports Bidirectional talk input port. This is used to receive the analog audio signal from the device such as a microphone. Audio output port. This is used to output the analog audio signal to devices such as an external RCA speaker.
A medium sized (regular) Phillips-head screwdriver - not included A hard drive - not included Four hard drive fastening screws - included Note: Before installing the hard drive, make sure the NVR is powered off with the power cable disconnected. 1. Loosen the screws on the upper cover and side panel. 2. Attach four screws on the hard drive (HDD). Do not fully tighten, only tighten about 3 times. 3. place the HDD in accordance with the four holes on the bottom of the casing. 4.
1. Connect a monitor or TV screen to your NVR. The NVR is compatible with any monitor or screen that uses a VGA or HDMI connection. For purposes of this guide, we will use a VGA connection. Take a VGA cable, and connect one end to the VGA port on your monitor/screen and the other end to the VGA port on the back panel of your NVR. 2. Connect an Ethernet cable to your router. Then, connect the other end of the cable to the Ethernet port on the back of the NVR. 3. Connect the cameras to power.
Figure 2-6 Icon 1, 2 NO C ＋12V Function ALARM1, ALARM2. The alarm becomes activated in the low level. NO activation output. (On-off button). Rated current output. Current is 500mA. Ground Note Different models support different alarm input ports. Please refer to the specifications sheet for detailed information. Slight differences may be found on the alarm port layout. Alarm input port Connect the positive end (+) of the alarm input device to the alarm input port (ALARM IN 1~2) of the NVR.
An overload may result in NVR damage. Please refer to the following relay specifications for detailed information.
Mouse Operation Please refer to the following sheet for mouse operation instructions. Left mouse click When you have selected one menu item, left mouse click to view the menu content. Modify a checkbox or motion detection status. Click a combo box to show the dropdown list In an input box, you can select different input methods. Left click the corresponding button on the panel to input a numeral/English character (small/capitalized). Here ← stands for backspace. ＿ stands for space.
Enter Password Create a new admin password for your NVR. The password for your device should be between 8 and 32 characters. A combination of letters, numbers, and symbols are recommended when setting up your password. Note: Please do not use special symbols like ‘ ‘ ; : & Once you have entered a new password for your device, confirm the password in the next field. Lastly, you will be asked to enter a prompt question for your account.
If you have assigned an unlock pattern, you will need to draw the pattern again to confirm your assigned unlock pattern. Password Protection Additional means of password protection and retrieval can be set up in this menu. If you would like to reset your password using your email, make sure the email address checkbox is enabled and enter a valid email address in the Email Address field. The email address will be retained in the system.
Once this section is complete, click on the Save button to save your information to the device. Startup Wizard Walkthrough The first page of the Startup Wizard will appear which allows you to setup any General, Network, Remote Devices, and Record Control Settings for the NVR. Before proceeding please note, most Amcrest products are H.265 compatible. H.265 provides a more advanced technology than H.
Once you are satisfied with the settings on this screen click Next to continue. Date & Time The Date & Time settings screen is used to set the date and time for your NVR. If you want to utilize daylight savings time, click on the DST enable toggle switch. This should be enabled by default. Click Next to continue.
Note: Make sure to toggle the NTP toggle switch to the off position if you do not want to sync your device to an NTP server. Holiday This screen allows the user to set and modify holiday settings which allows the NVR to record or send snapshots based on specific schedules set by the user. Please note, a holiday record / snapshot setup has a higher priority than an ordinary date record/snapshot setup plan.
Click the Test to test the overall health and status of your network connection once complete, click the Back button to return to the previous menu. To continue with the startup wizard, click Next. P2P The next screen that appears is the P2P screen. This screen allows you to connect your NVR to your mobile device via the Amcrest View Pro app. The P2P status should read as “Online”. To download the app, use your mobile device’s camera and scan the Cell Phone Client QR code.
Click the Next to continue. Camera Registration The next screen that appears is the Camera Registration screen. This is where you can begin adding cameras to the NVR. If the cameras are not directly connected to the back of the NVR, please make sure they are active and on the same network as the NVR before proceeding. To begin adding a device, click on Device Search to allow the NVR to scan for connected devices on your network.
A list of applicable connected devices will show on the screen. Select your devices by clicking on the checkbox next to the device and click Add to add the device into the Added Devices menu. If the status of your camera is red, it indicates the camera is not properly connected to the NVR. This could be because the password for the camera is not entered properly in the system.
To modify the password for your camera, click on the edit icon (pencil) located in the Edit column in the Added Device menu. Select the Password field and use the onscreen keyboard to enter the password for your camera. Once the password has been entered, click Connect then click Save to continue.
Note: If this is a new device and a password has not been added the password will be admin. Once the password has been properly set the Status indicator will turn green indicating the camera has been properly added. As previously stated, our H.265 compatible products will come factory defaulted to H.264 compression, but for increased performance, the camera's settings can be automatically switched to H.265 compression. Switching to H.
Schedule (Rec) The next screen you will see is the Rec screen which allows you to set recording schedules for regular (24/7 continuous recordings), motion detection, alarm, motion & alarm, and POS recording types. For more information on setting a recording schedule, please see section, “Setting Up Recording Schedules”. Click Next to continue. This will take you to the snapshot settings for scheduled recordings. This screen is used similarly to the Rec menu only it pertains only to snapshot events.
Below are short descriptions for each of the menu items on the main menu: PLAYBACK: View, search, and play recorded videos. ALARM: View and search live alarm information. Configure alarm event actions. OPERATION: View system information, system updates. Import/export configuration files, etc. BACKUP: Search and backup files using a USB flash drive. DISPLAY: Configure resolution and display settings. AUDIO: Configure audio announcements and import audio files.
our H.265 compatible products will come factory default to H.264. For optimal performance, the device's settings can be upgraded to H.265 compression if needed. Please note, for higher performance as well when using H.265 compression it is recommended to adjust bitrate. The bitrate is the number of bits that are processed per unit time by the system and helps the system to create a tradeoff between bandwidth and image quality. How to Adjust to H.265 Compression If the auto switch for H.
Click Apply to save your settings. Adjusting Bitrate Since H.265 compression uses roughly 30% less resources than H.264, the camera will typically come defaulted to a preset bitrate when switching to H.265. For instance, when switching to H.265 on a 4K camera, the bitrate may be defaulted to 8192 Kb/S, however, adjusting the bitrate to a lower value may help to increase the overall efficiency of the camera while viewing playback or watching live view.
Note: Adjusting the bitrate to anything lower than the recommended bitrate s above may result in degradation to recordings or to live view. For best results, if you are adjusting multiple cameras, it is highly recommended to adjust each camera individually. This may be a trial and error process since most network environments are unique and may vary, however, the bitrate should range between 1792-2048 Kb/S if using a 4K camera. An optimal customized bitrate should be around 1825 Kb/S.
Move the mouse to the top center of the video of the current channel, and the system pops up the preview control interface. If your mouse stays in this area for more than 6 seconds and preforms no operation, the control bar automatically hides. Instant Playback Click this button to instantly playback any previous motion detection events that were captured by the camera. Please note, a hard drive must be installed in the device to playback any recorded events or snapshots.
This will take you to a camera registration screen. Click on Device Search or Manual Add to begin adding the device. If using Device Search, please make sure the camera is on the same network as the NVR before searching. Once the camera has been detected, click on the device to highlight it, and click Add. Please note, if the device is not registering to the device, the username or password may need to be updated for the camera.
In the registration screen, click on the Edit icon (pencil) and ensure the username and password are correct and click Connect. Once this is verified click Save. The status indicator for the camera should turn green, indicating the camera has been added successfully. Note: For maximum compatibility when accessing your camera in a web browser or third party applications, our H.265 compatible products will be factory defaulted to H.
more advanced technology than H.264 and allows the device to reduce file size which ultimately helps to reduce required bandwidth without sacrificing frames per second or resolution. To activate H.265 compression, click on the H.265 Auto Switch to switch the camera to H.265 compression. For more information on H.265 compression, please visit: amcrest.com/support Please note, H.
PTZ: Click this option to access the pan/tilt/zoom interface. Please note, this option is only applicable if a PTZ device is connected to the NVR. PTZ allows you to control the PTZ direction, speed, zoom, focus, iris, preset, tour, scan, pattern, aux function, light and wiper, rotation, etc. Full Screen: Click the full screen option to display a selected feed in full screen. Speed: Controls the PTZ movement speed. Its values can range from 1, being the slowest, and 8 being the fastest.
Right mouse click or click the ESC button on the front panel to go back Icon Function Preset Icon Tour Function Auto Pan Flip Pattern Reset Auto Scan PTZ Settings Call PTZ Function Preset Input the Preset value and then click to call a preset. Click again to stop the call. Call Tour Input the Tour value and then click to call a tour. Click again to the stop call. Call Pattern Input the Pattern value and then click to call a pattern. Click again to stop the call.
Click the box next to Preset and then input the preset number. Click the Set button to save the current preset. Tour Setup Click the Tour tab. Input tour value and preset No. Click the Add preset button to add the current preset to the tour. Tips Repeat the above steps to add more presets to the tour. Click the Del preset button to remove it from the tour. Please note some protocols do not support the delete preset function. Pattern Setup Click the Pattern button and input pattern number.
Scan Setup Click the Scan button. Use the direction buttons to set the camera’s left limit and then click the Left button. Use the direction buttons to set the camera’s right limit and then click the Right button. Now the scan setup process is complete. View 1: View a single device in the video wall View 4: View 4 simultaneous devices in the video wall. The same concept will apply to any other View (Window Split) options in this menu.
Web Operation This device features the latest in JS technology which allows you to access your device via a wide variety of web browsers including, Google Chrome, Firefox, Safari and other mainstream web browser via your PC or Mac computer. However, as a primary means of accessing the web user interface for your Amcrest device in a web browser, we highly recommend using Internet Explorer to access your device's web user interface.
Please note, if this is the first-time logging into your device, you will be prompted to modify the password for your device. To modify the password, enter the new password you would like to use in the New Password field and confirm. The password used should be between 8 and 32 characters long with a combination of letters and numbers. Click OK. The main menu for the NVR will be displayed.
Below are short descriptions for each of the menu items on the main menu: LIVE: View real-time video via the live view interface. PLAYBACK: View, search, and play recorded videos. ALARM: View and search live alarm information. Configure alarm event actions. OPERATION: View system information, system updates. Import/export configuration files, etc. BACKUP: Search and backup files using a USB flash drive. DISPLAY: Configure resolution and display settings.
Camera Registration This may be labeled as “Remote Device” in some models. Please ensure the camera is on the same network segment as the NVR when registering a camera. Please note, if a camera is plugged directly to a PoE port on the back of your device the camera will be automatically registered. However, please ensure the password for the camera is registered properly in the system to function. The default password for most Amcrest IP cameras is “admin.
Select the device from the interface and click Add to add it into the system. Once the camera has been added into the interface, click on Edit. This menu allows you to edit camera related information and verify the camera has the proper username and password in the system. Once the camera has been added properly, the status field will read “green” indicating the camera is properly connected.
Upgrade This tab allows the user to upgrade the firmware for their camera directly from the NVR. Below is a screenshot of this menu: Below is an explanation of the fields listed in this menu: Channel: Indicates the channel number of the camera being monitored. Status: Indicates the connection status of the camera. It can be either green, for good connection, or red, for possible connection issue. IP Address: Indicates the IP address of the connected camera.
The following options will vary depending on camera model and manufacturer Channel: Select a connected device from the channel dropdown list. Config File: This dropdown menu allows the user to set a config file for image settings. Saturation: This is to adjust the monitor window saturation. The value ranges from 0 to 100. The default value is 50. The larger the number, the stronger the color. This value has no effect on the general brightness of the whole video.
Gamma: This threshold value changes image brightness via nonlinear method and improves dynamic display range. The higher this value, the brighter image will be and vice versa. The value ranges from 0 to 100. The recommended value ranges from 40 to 60. The default value is 50. Mirror: This is to flip the video horizontally (as if looking in a mirror). This function is disabled by default. Flip: This is to flip the video upside down. This function is disabled by default.
Below is an explanation of the fields on the Encode Mode screen: Channel: This dropdown box allows the user to select a channel from the dropdown list to modify. Smart Codec is a function in most Amcrest cameras which aim to reduce bandwidth consumption without losing visible image quality by intelligently increasing compression where it will not make a visible difference in the scene. Type: This dropdown box allows the user to select one of 3 channel types: regular, MD (Motion Detection), and alarm.
Bit Rate (Kb/S): Represents how much data is packed into every data packet per second. More Setting: This checkbox allows the user to enable or disable audio encode and codec settings. To revert to default settings, click the Default button near the bottom left hand corner. Press the Refresh button to refresh the interface. To confirm settings, click the Save button. How to Provide Optimal Performance Using H.265 and Bitrate H.265 provides a more advanced technology than H.
Step 4: Click Save to save your settings. Please note, if you are using a camera with a built-in microphone the microphone may be disabled by default. This is due to specific guidelines which regulate built-in microphones to be enabled by default in certain areas and may need to be enabled manually to function.
In the Encode menu, click on the Bit Rate dropdown menu, and select a bit rate. Note: A customized bitrate may also be applicable in most cases. This may be a trial and error process since most network environments are unique and may vary, however, the reference bitrate can range between 1792-2048 Kb/S if using a 4K camera. An optimal customized bitrate should be around 1825 Kb/S. Current Recommendations for Bitrate Based on Resolution Using H.
The web UI for your connected camera will be displayed. Enter the password for your camera and click Login to access the interface. Please note, if your camera is not supported in the web browser you are using, please try another main stream browser such as Google Chrome, etc. to access the interface. In the camera's web UI, click on Setup>>Camera>>Audio and ensure the audio settings on both the main stream and sub stream are enabled on the camera. Click Save.
Navigate back to the web UI for your NVR and click on Encode. Ensure the proper channel is selected in the interface and click on the More Setting button in the Main Stream column to access audio options. Ensure the Audio Enable checkbox is enabled and click Save. Ensure the same settings are enabled for the sub stream side as well. This is to ensure if you are viewing a sub stream feed the audio is still being produced by the camera.
Snapshot This tab allows for the selection of snapshot settings. See below for a screenshot of the Snapshot tab: Below is a list of snapshot settings that can be modified on this screen: Channel: This dropdown box allows the user to select a channel from the dropdown list to modify. Mode: There are 2 snapshot modes, timing, and trigger. Timing will allow the feature to retain snapshots continuously, trigger mode will allow a snapshot to be retained when an event occurs.
Image Size: This dropdown box allows the user to select an image size. This may be unavailable (grayed out) on certain models. Quality: This dropdown box allows the user to select image quality. Quality is adjusted on a scale between 1, being the lowest quality and 6 being the highest quality. Interval: This dropdown allows the user to select the snapshot interval. The value ranges from 1 to 7 seconds. The maximum setting for a customized interval is 3600s/picture.
Clicking the set button and allows the user to drag the timestamp to the desired position on the screen. Customize Title: This checkbox allows the user to add customized text to the interface. Font Size: Set small, medium, or large text. Align Mode: Align the text left or right in the text box. To revert to default settings, click the Default button near the bottom left hand corner. Press the Copy to copy overlay settings. Press the Refresh button to refresh the interface.
To revert to default settings, click the Default button near the bottom left-hand corner. To confirm the settings, click the Save button. Network This menu controls all network related functions for the NVR and governs how the NVR interacts with a connected network. TCP/IP TCP/IP stands for Transmission Control Protocol/Internet Protocol and it is the language/protocol that allows communication between internet connected devices, whether on a local network, or a on the Internet at large.
gateway; the MTU of the NVR should be the same or lower than the MTU of the gateway. This way, packets can be reduced, and the network transmission efficiency be enhanced. The following MTU values are for reference only. 1500: Ethernet information packet maximum value and it is also the default value. It is the typical setup when there is no PPPoE or VPN. It is the default setup of some routers, switches, and network adapters. 1492: Recommend value for PPPoE 1468: Recommend value for DHCP.
Below is an explanation of the fields on the Connection screen: Maximum Connection: This field represents the maximum number of users that can be connected to the NVR at the same time. The maximum number of users the NVR can support at one time is 128. TCP Port: This field designates the Transmission Control Protocol (TCP) port number. The default value is 37777. UDP Port: This field designates the User Datagram Protocol (UDP) port number. The default value is 37778.
The HTTPS cert will need to be created, log into the device and access the HTTPS menu. Click on the Create Server Certificate button. Enter the necessary credentials for your HTTPS certificate and click Create.
The browser will reset again and will automatically load the login interface. You will notice the IP address has changed to HTTP and the security report will show a lock symbol indicating the cert has been created properly. PPPoE PPPoE stands for Point-to-Point Protocol over Ethernet. This screen allows users to configure PPPoE connections. Please note, this option may not be applicable to all model NVRs.
Input the PPPoE username and password you get from the IPS (internet service provider) and enable PPPoE function. Please save current setup and then reboot the device to get the setup activated. Device connects to the internet via PPPoE after reboot. You can get the IP address in the WAN from the IP address column. When PPPoE is on, please disable UPnP to avoid influence on dial-up. When you Check PPPoE enable, please disable UPnP.
Below is an explanation of the fields that can be configured on DDNS settings screen when set to AmcrestDDNS type. Fields with a ‘*’ next to them appear when AmcrestDDNS is selected: Enable: This option allows the user to enable DDNS on the NVR. DDNS Type: This dropdown box allows the user to select which DDNS service is being used on the NVR. Domain Name: This field allows the user to enter the domain name from the AmcrestDDNS service.
PAT: PAT stands for Port Address Translation, and it is something that the UPnP protocol handles. This checkbox allows the user to enable UPnP on the device. Status: This field shows the UPnP status and has two options: Offline: This means that UPnP is offline. Successful: This means that UPnP is working. LAN IP: This field allows the user to enter the IP address of the router that the NVR is trying to connect. WAN IP: This field is where the NVR Wide Area Network (WAN) IP is populated.
Below is an explanation of the fields on the Email settings screen: SMTP Server: SMTP stands for Simple Mail Transfer Protocol. This field allows the user to enter the SMTP server used by the email service. Port: This field allows the user to enter the port that corresponds to the selected SMTP server. Username: This field allows the user to enter the username used to login to the selected SMTP server. Password: This field allows the user to enter the password associated with the SMTP username.
Attachment: This checkbox allows the user to enable the attachment of screenshots with emails. Receiver: This field allows the user to enter the receiver email address. These email addresses are the ones that will receive any emails pertaining to alert and alarm emails sent by the NVR. Up to 3 email addresses can be entered in this field. Health Enable: This checkbox allows the user to enable the function that causes the system to send out a test email to ensure if the connection is OK or not.
ff02::6 ff02::8 ff02::9 ff02::a ff02::d ff02::16 ff02::1:2 ff02::1:3 ff05::1:3 ff0x::c ff0x::fb ff0x::101 ff0x::108 ff0x::181 OSPFv3 All DR routers IS-IS for IPv6 routers RIP routers EIGRP routers PIM routers MLDv2 reports (defined in RFC 3810) All DHCP servers and relay agents on the local network segment (defined in RFC 3315) All LLMNR hosts on the local network segment (defined in RFC 4795) All DHCP servers on the local network site (defined in RFC 3315) Simple Service Discovery Protocol Multicast DNS N
ID: The ID number that is applicable to the proxy address. Click the Refresh button to refresh the interface. To confirm settings, click the Save button. Switch The Switch menu is used to automatically allocate the IP address according to the specified IP segment. The network camera can automatically register to the NVR. It is for you to set IP address, subnet mask, gateway etc. of the switch. Note: This function is for PoE products only.
Enable: This checkbox allows the user to enable the P2P feature for the NVR. Status: This field shows the status of the P2P connection. Once connected using the app, this field should display the word Online. Cell Phone Client: This is the unique QR code is used as a quick reference point for downloading the Amcrest View Pro app onto your mobile device. Device SN: This is the unique QR Code associated with your NVR’s serial number.
Before the NVR can be accessed through the app using the easy plug-and-play method (P2P Setup), P2P must be enabled on the NVR. Enabling P2P P2P should be enabled on your device by default, however, to check if P2P is enabled, please follow the information provided below. Log into your DVR and access the Main Menu. In the Management section, click on Network then click on P2P. Ensure the Enable toggle switch is enabled and the P2P status says “Online”. This indicates the P2P option is enabled.
5. Tap “P2P Connection”. Note: IP/Domain/DDNS can be used to establish a DDNS connection. For more information on how to setup a DDNS connection, visit amcrest.com/support 6. Scan the QR code. The QR code can be found on the serial tag along with a scannable barcode.
7. Create a name for the device and enter a username and password. The default username and password will be admin. 8. Update the default password for the device and tap “Start Live View” to view the device. Tap “Start Live View”. Storage This menu allows the user to update, modify, and manage device storage settings within the NVR. For more details on this menu please refer to the sections below. Basic This menu allows the user to set hard drive (HDD) overwrite permissions for the system.
Below is an explanation of the fields on the Record settings screen: Channel: This dropdown box allows the user to pick which channel they would like to change video recording settings for. ANR: This option is used to allow the device to save video to the SD card of the network camera in case the network connection fails. Prerecord: This field allows the user to capture extra video that occurs before an event.
Click the text next to each period to edit the time you wish to set for that specific period. Next, choose which record type you would like to set for each period. You will also need to select the days you wish to apply these settings. To select all days, select all options to apply the settings to all days of the week. Click Save to save this schedule to the system. To revert to default settings, click the Default button near the bottom left hand corner.
Below is an explanation of the fields on the Snapshot settings screen: Channel: This dropdown box allows the user to pick which channel they would like to change video recording settings for All: Link all days of the week to a selected recording type schedule. Record Types: There are 5 types of recordings: Regular: Regular recording means that the NVR captures all snapshots for the specified time period. Regular recording is represented by green.
HDD Manager This screen is used to help the user monitor the NVR’s hard drives. Using this screen, the user can see the current HDD type, status, and capacity. The user can also use this screen to format hard drives and change hard drive properties. Below is a screenshot of the HDD Manager settings screen: Below is an explanation of the fields on the HDD Manager settings screen: 1*: Displays how many HDDs the system is supported. All: Select all HDDs detected by the system.
Below is an explanation of all the fields on the Record settings page: Main Stream: The main stream is the stream through which the channels transmit data by default. There are 3 settings that can be used for the mainstream. Auto: Channels will record as they have been scheduled, and not in any other capacity. Manual: Channels will support all recording type. This includes scheduled recording. Off: Channels will not record in any capacity. This includes scheduled and manual recording.
HDD This tab allows the user to set HDD groups and setup operations for mainstream, sub stream, and snapshot operations. Note: This feature may not be available in all models and may be applicable to only certain model NVRs. Main Stream The Mainstream interface allows the user set corresponding HDD group to save to the mainstream configuration of a connected device. Below is a screenshot of the Main Stream interface: Use the HDD Group dropdown menu to set all the channels to a specific HDD group.
Use the HDD Group dropdown menu to set all the channels to a specific HDD group. To apply all channels, click All. To save the settings to the device click on Save. To copy settings to another channel, click Copy near the bottom left hand corner. To confirm settings, click the Save button. Click the Refresh button to refresh the interface. Snapshot The Snapshot interface allows the user set corresponding HDD group to save snapshot settings of a connected device.
Below is an explanation of the fields on the FTP settings screen: Enable: This checkbox allows the user to enable the FTP feature for the NVR. Server: This field allows the user to enter the FTP server IP address and port. Port: The port number of the FTP server. The default port number is 21. Username: This field allows the user to enter the FTP username. Password: This field allows the user to enter the FTP server password. The checkbox next to this field enables anonymous access to the FTP.
System General This screen displays general settings for the NVR. Below is a screenshot of the general settings screen: Below is an explanation of the fields on the General settings screen: Device Name: This field allows the user to customize the name of the NVR. Device No: This field allows the user to customize the device’s number. Language: This dropdown box allows the user to select a language for the NVR.
Date and Time This screen displays date and time settings for the NVR. Below is a screenshot of the Date & Time settings screen: Below is an explanation of the fields on the Date & Time settings screen: System Time: This field allows the user to set the system time and time zone. Click Save to save the system time as it is shown in the display. System Zone: This dropdown box allows the user to specify a time zone for the NVR to use.
/ Forward Slash _ Underscore Time Format: This dropdown box allows the user to specify a time format for the NVR to use. There are two options. 24 Hour 12 Hour DST: This option allows the user to activate DST for the system. DST Type: This field allows the user to pick whether DST starts on a specific day of the week, or on a specified. Start Time: This field allows the user to enter a start date and time for DST to begin. End Time: This field allows the user to enter an end date and time for DST to end on.
Below is an explanation of the fields on the Holiday settings screen: 0: This number indicates how many holidays are in the system. Each line item has a number to signify its place in the list. Status: This dropdown box indicates the status of the holiday. There are two options: Open: The holiday is active, and the NVR will stop recording for that holiday period. Stop: The holiday is inactive, and the NVR will continue normal operation for that holiday period.
Below is a description of the fields in the security settings screen: Type: This dropdown menu allows the user to select which type of firewall will be included. There are 3 types of firewall settings. Network Access: Prevents a set IP address from network access. Ping Prohibited: Prevents the device from pinging a set IP address. Anti-Half Connection: Prevents the device from partial connection to a set IP address. Enable: This option allows the user to enable the firewall feature.
User This screen is used to configure User account settings. Below is a screenshot of the User Account settings screen: Below is an explanation of the fields on the User screen: Number: This number indicates how many users are in the system. Each line item has a number to signify its place in the list. Username: This column indicates an account's username. Group Name: This column shows which group the username belongs to. Edit: This column has a button that allows for the account's properties to be edited.
Note: It is recommended to give the general user fewer rights than an administrative one. When a new user is created, a MAC address can be entered for the user. This can limit the user's ability to logon from another device. If left blank, the user can logon from any MAC address. There is a total of 98 rights that can be assigned to a user. Group This screen is used to configure Group account settings.
ONVIF User This screen is used to configure or modify ONVIF users that are associated with your NVR. Below is a screenshot of this menu: Below is a description of the fields listed in this menu: Number: This number indicates how many users are in the system. Each line item has a number to signify its place in the list. Username – The user account that is being modified. Group Name – The group name of the account that is being modified. Edit – Used to modify the settings associated with this menu.
Password Reset This menu is used to add an email address in which the Forgot Password instructions can be emailed. Please ensure a valid email address is entered in this field. To confirm settings, click the Save button. Click the Refresh button to refresh the interface.
Live The live view interface provides a real-time viewing of a connected device. Note: If using Google Chrome or other mainstream web browsers the sub stream for the device may be displayed in the interface by default. Please note, some older computers may not be able to support H.265 compression which may result in a corrupted file. To change the live view to mainstream, click on the stream selection dropdown menu and select Main Stream.
PTZ: Used to pan/tilt/zoom a connected PTZ camera. Speed: Use this slider to control the speed of the pan/tilt. : Used for zoom, focus, and iris control. PTZ Setup: Set PTZ presets for a PTZ controlled camera. The system can handle 1~255 presets. PTZ Menu: Used to configure PTZ presets. For more information on how to setup a PTZ preset, if applicable, please visit: amcrest.com/support Alarm Out: Enable or disable a set external alarm using an applicable alarm channel.
Please refer to the following sheet for more information. Playback Interface: The playback interface is where all searched video data will be displayed. The interface can support 1, 4, and 9 playback windows depending on the model. Search Type: This area allows the user to display video or snapshot events. Events from a MicroSD card (if one is installed on the camera side) can also be selected. From R/W HDD – Recordings or snapshots are pulled from the hard drive of the NVR.
■ Stop: Stops the recording Backward Play: Rewinds the recording. Click the ►/icon to resume play mode. Previous Frame: Returns the recording to the previous frame in playback mode. I Next Frame: Moves the recording to the next frame while in playback mode. I ► Slow Play: Plays the recording in slow motion modes. Fast Forward: Fast forwards the recording while in playback mode. Volume: Adjust the volume of the recording up or down using the volume slider.
Mark Playback Please make sure your purchased device supports this function. You can use this function only if you can see the mark playback icon on the Search interface. When you are playing back a record, you can mark the record when there is important information. After playback, you can use the time, or the mark key words to search the corresponding record and then play. It is very easy for you to get to the important video information.
Alarm The Alarm menu allows the user to view live alarm information as well as configure alarm event actions such as motion detection. Alarm Info This feature allows the user to search for specific types of alarm information related to the system. These specific types of alarms include, Motion Detection, Video Loss, Tampering, Abnormalities, Local Alarms, Intel, etc. You can also select All to view all log and alarm information.
To use this feature, access the alarm info interface and select the type of alarm you are search for from the dropdown menu. Enter in the start and end times in the Start Time and End Time fields and click Search. The alarm you are viewing will be accessible via the alarm info list. In this list you can view information such as, the log time, event type and playback. To playback the event, click on the playback icon. If you require to back up any alarm events, the alarm info interface has a backup option.
▪ ▪ N.C: Normally Closed - A Trigger that initiates when an object disrupts the communication line of 2 sensors N.O: Normally Open - A Trigger that initiates when an object completes the communication line of 2 sensors. 2. Connect the N.C. (Normally Closed) wire to one of the numbered ports. Connect the COM wire to the COM / Ground Port. ▪ ▪ Alarm Inputs are grouped in fours. Each group uses the Communication/Ground Port on the right. Alarm Inputs are grouped in fours.
Normally Closed: (NC) A Trigger that initiates when an object disrupts the communication line of 2 sensors. Normally Open (NO): A Trigger that initiates when an object completes the communication line of 2 sensors. 5. Configure the alarm trigger settings. Click Save. ▪ ▪ ▪ Show Message: An alert will appear on the display attached to the system when the alarm is triggered. Record Channel: Configure the alarm to trigger recording on a specific channel, or all.
Manual: The alarm NVR is forced to keep generating alarms. Off: The alarm output function is not enabled. Status: The connection status of the alarm. Save: Click the Save button to release the alarm. For more information about the parameters listed in this menu, refer to the table provided below. Parameter General Alarm Ext. Alarm Description Alarm Type Select alarm type for each alarm output port. Status Indicates the status of each alarm output port.
Below is a description of the fields on the Motion Detection settings page: Channel: The channel dropdown menu is used to select which channel you would like to use to set your motion detection. Region: The setup button takes the user to the motion detection region setup screen for that specific channel. On the next page is a screenshot of the motion detection region screen.
When the setup button is clicked, the current channel’s interface comes into a full screen view. The user can then set up to 4 regions, each with their own region name, sensitivity (1-100), and threshold (1-100). Each region has a specific color, and the region selector tool is displayed when the mouse is moved to the top of the screen. Sensitivity is the amount of change required to increase the motion detected by a percentage. The lower the sensitivity, the more movement is required to trigger an alarm.
to undo any changes and return to the motion detection settings screen. Click Default to use the default settings. The system allows for the configuration of up to 6 different time periods. Click the checkbox to the left of the time period to enable that time period. Click the text next to each period to edit the time period. To copy time periods, click the checkboxes next to the days of the week that you would like to copy the settings to.
Below is a description of the fields on the Video Loss settings page: Channel: The channel dropdown menu is used to select which channel you would like to use to set your motion detection. Enable: This checkbox allows the user to enable the detection function for a specific channel. To select a channel, click on the drop-down menu provided on the right. Period: This setup button takes the user to the detection period settings screen. Below is a screenshot of the motion detection period settings screen.
Click and drag on the yellow bars to specify time zones for detection. To edit multiple days at once, either click the checkboxes next to the names, or click the checkbox next to All to edit all the days at once. Once the checkbox is clicked, press save to save and apply your detection settings. Click Cancel to undo any changes and return to the motion detection settings screen. Click Default to use the default settings. The system allows for the configuration of up to 6 different time periods.
Below is a description of the fields on the Tampering settings page: Channel: The channel dropdown menu is used to select which channel you would like to use to set your motion detection. Enable: This checkbox allows the user to enable the detection function for a specific channel. To select a channel, click on the drop-down menu provided on the right. Period: This setup button takes the user to the detection period settings screen. Below is a screenshot of the motion detection period settings screen.
Click and drag on the yellow bars to specify time zones for detection. To edit multiple days at once, either click the checkboxes next to the names, or click the checkbox next to All to edit all the days at once. Once the checkbox is clicked, press save to save and apply your detection settings. Click Cancel to undo any changes and return to the motion detection settings screen. Click Default to use the default settings. The system allows for the configuration of up to 6 different time periods.
Below is a description of the features in this menu: Channel: The channel dropdown menu is used to select which channel you would like to use to set your motion detection. Input Abnormal: Interprets if an audio input is abnormal, such as clipping audio, etc. Intensity Change: Interprets if the intensity value surpasses the set threshold; it can record, send a snapshot, and an alarm according to the result. Sensitivity: Use this slider to control the sensitivity between 0~100. The default value is 50.
Tour: Allows the user to enable the camera to activate a PTZ tour when a motion detection alarm is triggered. PTZ Activation: Allows the user to active PTZ functionality to applicable PTZ devices. Voice Prompts: Check this box to enable an imported voice prompt to be used if an event occurs. To use this feature, select a file from the dropdown box in the File Name section.
No HDD: No hard drive is detected. HDD Error: The hard drive has an error. HDD No Space: The hard drive is about to or has run out of space. Enable: This option allows the user to enable the features below for the specified event type. Alarm Out: Click Setting to display setting interface. General Alarm: Enable alarm activation through the alarm NVR connected to the selected output port. Alarm Out: Enable an alarm channel in which an external alarm is connected.
Net Disconnection: The network connection has been disconnected. IP Conflict: There is a device on the network with the same IP address. MAC Conflict: There is a device on the network with the same MAC address. Enable: This option allows the user to enable the features below for the specified event type. Show Message: This checkbox allows the user to enable the system to show an on-screen message when an abnormality occurs.
Alarm Out: Click Setting to display setting interface. General Alarm: Enable alarm activation through the alarm NVR connected to the selected output port. Alarm Out: Enable an alarm channel in which an external alarm is connected. Voice Prompts: Check this box to enable an imported voice prompt to be used if an event occurs. To use this feature, select a file from the dropdown box in the File Name section. More Setting: Allows the user to access other detection options.
Alarm Out: Click Setting to display setting interface. General Alarm: Enable alarm activation through the alarm NVR connected to the selected output port. Alarm Out: Enable an alarm channel in which an external alarm is connected. Voice Prompts: Check this box to enable an imported voice prompt to be used if an event occurs. To use this feature, select a file from the dropdown box in the File Name section. More Setting: Allows the user to access other detection options.
Type: Use this dropdown menu to select a log type. Start Time: The start time in which logged events will be displayed End Time: The end time in which a logged event will be displayed. Search: Run a query of logs based on the start and end time. Go To: Go to a specific log in the query. Backup: Used to download data from the query to an inserted flash drive. Details: Provides details of a selected log such as, the login group, IP address, user, time, etc. Clear: Clears the query.
Running Status: Displays if the hard drive is active or inactive. BPS The BPS tab allows the user to view current video bit rate (kb/s) and resolution provided for each connected channel. The menu will show the current channel and resolution of that specific channel. The kb/S section denotes the amount of kb/S used by that channel and the Wave menu shows, in wave format, the amount of kb/S used by that specific channels output.
The HDD Health Detection tab allows the user to view any errors associated with a connected hard drive. The interface can detect the name, amount of space left, the manufacturer, serial number, and current health status of the drive. Below is a screenshot of the interface: Below is a description of the fields listed in this menu: HDD State: Allows the user to filter specific types of errors All: Displays all errors detected. Normal: Displays all normal operations detected.
No: The number assigned to the user in the system. Username: The username of the connected user. Group Name: The group name associated with the connected user. IP address: The IP address used by the connected user to access the system. User Login Time: The date & time which the user logged into the system. System Maintain The system maintain menu allows the user to set auto maintenance settings, import/export settings, reset the device back to its default settings, and upgrade firmware.
Below is an explanation of the fields on the Config Backup settings screen: Export: Click this button to export all saved settings from the NVR to an inserted flash drive or to the computer if using the web user interface. The file will export as a “configFileExport.backup” Browse: Click this button to choose the config backup file from the flash drive or computer. Click the Open button to import the file into the interface.
Language Time Display Mode Video Format IP Address User Accounts To perform a factory reset, click on the Factory Default button. A prompt will be displayed, click the OK button to begin the factory reset. The device will reboot and restored back to its original factory settings. Upgrade This screen is used to update the NVRs firmware. To conduct a system update, it is required to put an update file onto a USB storage device and plug it into the NVR.
Here is a brief explanation on how to use the backup feature listed in this menu: In the Path field, choose a file path in which the file will be backed up. This can be a local USB flash drive, if inserted locally or a folder path if using a web user interface. Click the Browse option to select a file path. Choose a channel in which the file is located and choose a record type if necessary. Enter a start and End time of the event and the file format from the File Format dropdown menu.
Note: Click on the Watermark option to verify the watermark information assigned to the downloaded file. Display This menu allows the user to configure resolution and display setting outputs as well as setup a display tour if multiple displays are being used. Display This menu provides you with quick access to your display and output information associated with your NVR. You can configure the display effects such as, resolution, time delays, channel titles, etc.
Time Delay Channel Display Image Enhance Original Rate Enable and disables a time overlay in the output display. Enable and disable a channel overlay in the output display. Enable and disable image enhancement settings of the output display. Enable the default rate of a specific channel in the system. Click Default to set the display settings back to its original default settings. Click Refresh to refresh the interface. Click Save to save display settings.
Window Split: In the Window Split list, select View 1, View 4, View 8, or other modes that are supported by the NVR. Add: This button allows the user to add a channel to the tour. Delete: This button allows the user to remove a channel from the tour. Move Up: This button allows the user to move a camera up in the tour queue. Move Down: This button allows the user to move a camera down in the tour queue. Click the Default option to set the tour settings back to default.
In the modify channel group interface, select the group order for your selected group and click OK to complete the process. If you do not want to proceed with the modification, click the Back button to exit the modify group interface. Audio This function tile allows you to manage audio functions such as, audio file management and configuring audio playing schedules which can be associated with specific alarm events.
Schedule The schedule tab allows you to schedule downloaded audio to specific alarms in the device. Below is a screenshot of the schedule menu: For more information on the features listed in this menu, refer to the table provided below. Parameter Description Period In the Period box, enter the time. Select the check box to enable the settings. You can configure up to six periods. In the File Name list, select the audio file that you want to play for this configured period.
Below is a step-by-step walkthrough that details how to setup for Remote Web Access using UPnP and DDNS: Login to your NVR, open the main menu then go to Management -> Network. Using the left-hand menu, go to the Connection menu, and write down the HTTP port. It is recommended to ensure the port number is at least 5 digits long to prevent any port conflicts. If need be, change the port to a 5digit number that is less than 65535, note the number down, and click save before proceeding to the next step. 3.
Port Forwarding Remote Access Setup Port Forwarding is an alternative method to setting up remote access for your NVR. This method should only be used if the UPnP/DDNS Remote Access method did not work. Below is a step-by-step walkthrough that details how to setup the for Remote Web Access using UPnP: Login to your NVR, open the main menu then go to Management -> Network. Open the TCP/IP settings screen. By default, the NVR has the mode set to Static.
23. If the browser prompts you to allow the plugin to work on the computer, hit Allow to ensure the plugin can run successfully. 24. Enter in login details into the username and password fields. 25. Click the TCP option, and then click Login. 26. Once the main interface opens, click the plug icons next to each camera on the list on the left-hand side, and activate the mainstream for each of them to enable the live feed.
• • • The hard drive is broken. The hard drive cable is damaged. The hard drive cable connection is loose. The NVR's main motherboard SATA port is broken. 4. There is no video output on any of the channels. Below are a few possible reasons why this may be occurring: • • • • • The NVR firmware is incompatible with the attached cameras. Upgrade to the latest firmware. The image brightness is set to 0. Change the brightness using the image settings or restore the NVR to factory default settings.
• • • • The microphone being used is not sufficiently powered. The speakers being used are not sufficiently powered. The audio cable is damaged. The NVR hardware is malfunctioning. 9. There is no audio during recorded video playback. Below are a few possible reasons why this may be occurring: • Audio may not be enabled for that channel. The corresponding channel may not have any audio input. 10. The timestamp is not displaying the correct time.
• The client end computer is not compatible with the NVR's firmware. 14. Web Access live view is only displaying a static picture. Both live playback and recorded playback are not working. Below are a few possible reasons why this may be occurring: • • • • • • The network speed is not sufficient to transfer video data via web access. The client PC may have limited resources. Multicast mode may be causing this issue. A privacy mask or screensaver may be enabled.
• • The hard drive's capacity is not enough. The hard drive is damaged. 20. Downloaded files cannot be played back. • • • Below are a few possible reasons why this may be occurring: The media player software on the PC may not be able to read the file format. The PC may not have DirectX 8.1 or higher. The PC may not have Windows XP or higher. To contact Amcrest support, please do one of the following: • • • Visit http://amcrest.
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: -- Reorient or relocate the receiving antenna. -- Increase the separation between the equipment and receiver. -- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. -- Consult the dealer or an experienced radio/TV technician for help. 4.
Packing Material Accessories ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ Note O: Indicates that the concentration of the hazardous substance in all homogeneous materials in the parts is below the relevant threshold of the SJ/T11363-2006 standard. X: Indicates that the concentration of the hazardous substance of at least one of all homogeneous materials in the parts is above the relevant threshold of the SJ/T11363-2006 standard.
