Sentinare Smart Activity Sensor User Manual Mar.
Contents Revision History 5 1. Installation and General Information 8 1.1 Introduction 8 1.2 Installing iOS App from Apple App Store 9 1.3 Installing Android App 9 1.4 Installing the Sentinare Sensor 10 1.5 Disclaimers, Limitations and Known Issues 11 1.6 Troubleshooting 12 1.6.1 Known Issues 12 1.6.2 Other Troubleshooting 13 1.7 Technical Support 15 1.8 Certificates 15 1.9. Federal Communications Commission (FCC) Interference Statement 15 1.
4.2.4 Setup WiFi 35 4.2.5 Calibration 36 4.2.6 Region of Interest (ROI) 36 4.2.7 View Recordings 38 4.2.8 Updating Firmware 39 4.2.9 Restart 39 4.2.10 Change Room 39 4.2.11 Remove Device 40 4.2.12 Privacy Mode 41 4.2.13 Upside-Down Installation 41 4.2.14 Delay Fall Alert 41 4.2.15 Hand Waving Detection and Sensitivity 42 4.2.16 Advanced Settings 42 4.2.17 Factory Reset 43 4.2.18 Configuring Night Vision 45 4.2.19 LED Green Light 45 4.2.20 Alert Sound 45 4.2.
7.3.2 The Gait Test 7.4 Final Morse Fall Risk Scale 8．Dashboard 59 60 62 8.1 View Visits 64 9. Account Settings 65 9.1 Profile 65 9.2 Purchase Subscription 65 9.3 Push Notification Status 66 9.4 Duplicate Alert Prevention 66 9.5 Alert History 66 9.6 Link Alexa Together (US Server Only) 67 9.7 Invite Secondary User 70 9.8 Dark Mode 71 9.9 App Version 71 9.10 Terms of Services 71 9.11 Switch Account 71 9.12 Log Out 73 9.13 Delete Account 73 9.14 Provide Feedback 73 10.
Revision History Date October 23, 2019 November 11, 2019 November 14, 2019 November 16, 2019 February 8, 2020 February 25, 2020 April 5, 2020 July 26, 2020 Nov. 6, 2020 Version Firmware version: 0.6.225 App version: 1.4.6 Firmware version: 0.6.225 App version: 1.4.6 Minor revision Firmware version: 0.6.227 App version: 1.5.0 Firmware version: 0.6.228 App version: 1.5.0 Rearranged chapter order Firmware version: 0.7.242 App version: 1.7.9 Firmware version：US-0.7.248, CN-0.7.259, CA-0.7.262. App Version: 1.
February 16, 2021 • Improved Bluetooth connection. • Fixed support of Chinese WiFi names. Firmware version: CA-0.9.280, CN-0.9.273, US-0.9.268 App version: 2.5.6 Main Changes: • • • May 2, 2021 May 18, 2021 May 22, 2021 July 20, 2021 Nov. 15, 2021 Added person information and medical history page. Added Visits page in the Dashboard. Improved hand waving detection performance in night vision mode. Changed the default value of Delay Fall Alert to OFF, and the default Viewing Privacy mode to Natural.
Fixed session expired error Moved privacy mode setting from “Room” to “Calibrate” page o Modified ‘Person” page Firmware versions: • Cypress sensor: US-0.9.274, CN-0.9.277, CA-0.9.287. • Sentinare 2 sensor: US-0.1.182, CN-0.1.184, CA-0.1.189. App version: 2.7.
1. Installation and General Information 1.1 Introduction Thank you for choosing the Sentinare smart activity sensor system, the ideal solution for senior care, remote patient monitoring, telehealth, and other applications where privacy is indispensable. The Sentinare sensor has a build-in AI chip, and uses the latest deep learning algorithms to monitor the activities of people, collect useful activity statistics, and identify changes to routine patterns.
• Integration with Amazon’s Alexa Together (only available in the US now) The key performances of the Sentinare sensor under good lighting conditions are as follows (the performance will be degraded in poor lighting conditions or night vision mode): Fall Detection: • Best detection distance：< 6m • Max detection distance：10m Waving Hand Detection: • Best detection distance:：< 5m • Max detection distance：8m Face Recognition: • Best recognition distance：< 4.
1.4 Installing the Sentinare Sensor Install the Sentinare activity sensor at a height of about 1.8-2.5 meters from the floor and tilt it down slightly so that it can monitor most of the floor in the room. The sensor should not rotate to the left or right, i.e., the line between the lens and the LED light should be vertical. Otherwise the fall detection algorithm could be confused and generate false alarms. Please avoid facing the sensor at strong light sources such as a big window.
1.5 Disclaimers, Limitations and Known Issues Please note that as in any other Artificial Intelligence products, the algorithms of our products are not perfect, although we are working hard to improve them constantly. By purchasing our products and using our services, you agree to our terms and conditions as stated in our website and in the App, including the disclaimers, limitations of our products and services, and limitation of liability.
• • The performance of the product in night vision mode is generally worse than the day light mode. The voice call does not work when the user’s IP address is in IPV6 format. We are working to resolve this. 1.6 Troubleshooting 1.6.1 Known Issues • Sentinare 2 voice call quality: The quality of voice call of Sentinare 2 is still not good enough. We are working on a solution for this problem.
• Cypress temperature: The metal ring of the first-generation Cypress sensor is the heat sink of the CPU. Therefore its temperature is a bit hot, but the tempratures of other parts of the sensor are normal, and the sensor meets the safety standard. 1.6.2 Other Troubleshooting • Verification Email: If you could not receive the verification email after registering a new account, please check if your email is spelled correctly, and also check the junk folder of your email account.
• Upgrading: When upgrading the firmware, if the status of the sensor in the App is “Upgrading…” for a long time, please press the screen and pull down to reload the page and refresh the status, because sometimes the App is not able to refresh by itself. • Calibration after Position Change: After setting up the WiFi, floor calibration should be performed in order to use the fall detection feature.
Cypress sensor or the reset button of the Sentinare 2 sensor. See Sec. 4.2.17 Factory Reset for details. 1.7 Technical Support If you have any technical questions, please contact us at contact@altumview.com. 1.8 Certificates FCC ID (US) IC (Canada) Cypress 2ATH6-CYPVS1 25095-CYPVS1 Sentinare 2 2ATH6-AVG20WF5 25095-AVG20WF5 1.9.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
2. User Account Management 2.1. Signing Up ● Open the Sentinare App, and tap the “Create an Account” in the front page. ● On the “Sign Up” page, tap the pencil icon to choose a server location. Currently there are three servers: Canada, United States, and China. When a sensor is sold, its serial number is added to the white list of one of our servers, based on the country of the customer. ● Fill in name, email, and password, and tap the “Sign Up” button.
● ● After clicking Sign Up, you will receive a verification code through email from altumview.com. If you could not get it after a few minutes, please make sure your email is spelled correctly, and check your junk mail folder. Enter the verification code in the “Confirm Email” page, then tap “Continue” to enter your account.
2.2 Login ● Tap the “Log in” button in the front page to open the Log In page, where you can log in to your account using your email and password. You also need to specify the server for your sensor.
● Retrieve password: If you have forgotten your password, you can tap on "Forgot Password?". In the "Forgot Password" page, please fill in your registered email address in the "Email" field and the new password will be sent to your registered email address. ● Switch Account: The App can save the login information of multiple accounts, and allow switching between them without having to re-type the login information.
3．Room Management Sentinare sensors can be added to the account and managed by tapping the Rooms icon at the lower left corner of the screen. Each sensor must be added to a Room, and a Room can have up to 10 sensors. The default maximum number of sensors in an account is 50. Please contact us if you need to increase the maximum number of sensors. Only the main user can change the setting of the room, such as adding, deleting, and renaming. 3.
If there are many rooms, users can search a room in the Rooms page by tapping the magnifier icon in the upper right corner, and input a part of a room name to search it. Tap the pencil icon next to the room name, a pop-up window will show up, where user can rename a room or delete a room. The number of devices in each room is displayed to the right of the pencil icon. The initial value is 0.
4．Device Management There can be up to 10 activity sensors in each room. In the Room page, users can see all the sensors in a selected room by tapping the room name, or tapping the right arrow next to the room name, as shown below. If the WiFi icon to the left of a sensor is black, it means the sensor is online. If the icon is gray with a crossed line, the sensor is offline. To refresh the sensor status, users can tap the refresh icon in each room.
The online/offline summary of all devices in the account can be viewed in the Dashboard page (Sec. 8). 4.1 Add a Device This section describes the main steps to add a sensor to an account, before it can be used. Both the Cypress and Sentinare 2 sensors can be added and managed by the Sentinare App. 4.1.1 Add a Device Sentinare sensor must be added in a room before can be used.
It is better to remove a sensor from an account when the sensor is online. Otherwise if a sensor is removed when it is offline, the sensor has to do a factory reset, before it can be added to another account, as shown by the following image. Please refer to Sec. 4.2.11 Remove Device for details. 4.1.2 Set Up WiFi After adding a sensor to a room, the App will set up the WiFi for the sensor. The sensor will first scan and list available WiFi networks. A sound will be played during the scanning.
WEP, and WPA are not supported. The WPA2-Enterprise protocol is not supported, which requires individual user name and password. The supported router’s Security Mode should be one of the following (different vendors could use different names): • Auto • Mixed • WPA-PSK/WPA2-PSK • WPA/WPA2 Personal. The Authentication Mode of the router should be one of the following: • Auto • Mixed • WPA2-PSK. The Encryption Mode should be one of the following: • Auto • AES • TKIP/AES • CCMP.
In the WiFi networks listed by the Sentinare App, select the desired WiFi network and enter its password, the LED on the sensor will first turn to red, then change to yellow and blue, and eventually shows a steady green light. After that, this sensor will be successfully added to the account, and will appear in the list of sensors in the selected room. If your desired WiFi network is not shown in the list, you can rescan the networks for a few times, especially when the WiFi signal is not strong.
4.1.3 Upgrade Firmware After adding a sensor to the system for the first time, the app will check the sensor's firmware version. If the firmware is not the latest one, the app will ask the user to upgrade the sensor’s firmware before performing any other operations. After the first use, users can check new firmware version in the device page of the App, as shown in Sec. 4.2.
the sensor will still blink blue. Multiple unplugs might be needed for the sensor to complete the upgrading. If it still keeps flashing blue after several unplugs, please perform a factory reset from the App or manually perform the factory reset (see Sec. 4.2.17). Sometimes if the WiFi signal is too weak, the sensor could go offline and blink white after restarting.
4.1.4 Calibration After adding a sensor to the system for the first time, and after the firmware upgrade, the app will ask the user to calibrate the sensor to detect the floor area in the room before it can be used for fall detection, as shown in the figure above. Note: The current algorithm only sends alert when falling to the ground is detected. Falling on couch or bed is not considered dangerous and therefore will not trigger alert.
Privacy Mode In the “Calibrate” page, there is a “Privacy Mode” switch, where user can change the privacy mode of the device’s background image. The background image of each sensor can be set to “Natural” (default) or "Private" mode. When set to “Natural”, the original background image will be shown during streaming and in the alert messages.
Notes: 1. To protect privacy, make sure that no people are in the view of the sensor during the calibration. 2. Users must be within Bluetooth range of the sensor (~5m) in order to do the auto-calibration, because the background will be updated. In this case, please ensure that the phone’s Bluetooth is turned on, and that no other phone is paired to the sensor. 3. Manual calibration can be done remotely, because the background is not updated. 4.
Note that if the account already has some people’s information (including their faces), the face features will be downloaded to a newly added sensor after the calibration, during which the sensor will display blue light. Once the download finishes and the light becomes green, the sensor will be able to recognize these people and the App will display their names in the steaming page. There are some important settings that affect the behaviors of the sensor, such as the following.
4.2.1 Rename Device To rename the activity sensor, tap the pen icon in the upper right corner of the sensor settings page, and change the name of the sensor in the pop-up "Change Name" window. 4.2.2 Refresh Display This button is on the upper right corner, next to the pen icon. It is used to refresh the streaming window in the sensor page, if the stick figures are not displayed automatically. 4.2.
4.2.5 Calibration Users can calibrate the sensor by tapping the “Calibrate” command in the sensor page. When a sensor is first added to an account, the app will automatically bring the user to the Calibrate page, after the WiFi is set up successfully. The usage is already given in Sec. 4.1.4. 4.2.6 Region of Interest (ROI) A region of interest (ROI) can be set in the device setting page.
Entrance and Exit If a ROI is defined as an Entrance, when a person in the selected person groups enter the entrance area and the person’s face is recognized by the sensor, a check-in record will be generated. If a ROI is defined as an Exit, when a person in the selected person groups enter the exit area and the person’s face is recognized by the sensor, a check-out record will be generated.
User account in the China server: https://app.altumview.com.cn Restrict Region If a ROI is defined as a Restrict Region, when the face of a person in the specified person groups is recognized in the region, an alert will be sent to the cloud and the app. If the person’s face is not recognized in the restricted region but is recognized after the face leaves the region, but is still in the same sensor’s view, the sensor can still send the alert.
4.2.8 Updating Firmware When a new firmware is available, an "Update to..." command will appear below the “Firmware Version” bar. Tap on the blue icon to upgrade the firmware. The sensor might need to reboot several times during the upgrading. Please refer to Sec. 4.1.3 for details. 4.2.9 Restart Tapping “Restart” in the sensor page will restart or reboot the activity sensor.
4.2.11 Remove Device For security reasons, each sensor can only be added to one account. If a sensor needs to be added to another account, it must be removed from the previous account first. This can be done by tapping the “Remove Device” command in the sensor page. It is strongly recommended to remove a device when it is connected to the WiFi and the internet. In this case, after the “Remove Device” command is tapped, the sensor will reboot to finish the removing step.
scans for nearby devices. In this case, the sensor has to be manually factory reset before it can be added to the new account, a firmware upgrade will be required after that, see Sec. 4.2.17 Factory Reset for details. 4.2.12 Privacy Mode The “Privacy Mode” switch in the sensor page can be used to control the privacy mode of the sensor’s background image. Its function is the same as that in the Calibrate page explained in Sec. 4.1.4 Calibration.
If the “Delay Fall Alert” is OFF (default value), an alarm will be sent immediately when a fall is detected. This is useful for demo or test purpose and is not recommended for practical use. The change of “Delay Fall Alert” will restart the device to make it effective. 4.2.15 Hand Waving Detection and Sensitivity “Hand Waving Sensitivity” is a toggle switch to turn on or off the hand waving detection feature, and select the hand waving sensitivity.
4.2.17 Factory Reset In some rare cases, if the sensor fails to operate properly, a factory reset might be needed, which can be done in the App, or manually via the reset hole in the back of the Cypress sensor, or the reset button at the top of the Sentinare 2 sensor. 1) Factory Reset via the App If the sensor can be connected to the App via Bluetooth, the factory reset can be done via the App by selecting the Factory Reset command in the advanced setting of the sensor page.
For the Sentinare 2 sensor, the reset process only takes about one minute, during which the sensor’s LED will change to flashing green, flashing white, red, solid white (rebooting), and finally flashing white, signaling that it is ready to be added to an account. Please do NOT unplug its power until the sensor is fully reset after one minute, and the LED becomes flashing white light again.
The Sentinare 2 has another factory reset feature, which allows the firmware to switch to the previous version. This should only be needed if you are sure that the current firmware version is corrupted and does not work even after the factory reset described above. Note that sometimes you may also need to downgrade your App to the previous version that matches the previous firmware version.
When the Alert Sound flag is On, the sensor will play a sound when sending an alert, otherwise it will not play a sound when sending an alert. 4.2.21 Stick Figure Recording This toggle is used to turn on (default) or turn off the stick figure recording in the server. When the toggle is on, whenever a person is detected by a sensor, the stick figure activities will be recorded in the server. The recording can be accessed from the View Recordings page, as described in Sec. 4.2.7. 4.2.
4.2.23 Local Video Recording (Cypress Only) The Cypress sensor has a SD card slot. The supported format is: SDHC, FAT32 file system, up to 32GB, Class 10, UHS Level U1/U3. When inserting the SD card, the metal pin side of the card should face the back of the sensor. In the Advanced Setting, there is a toggle switch to turn on and off people-triggered recording. When the toggle is ON, whenever a person is detected by the sensor, a video clip will be saved to the SD card of the sensor.
5．People Management Tap on "People" at the bottom of the page to enter the "People" page. This page can define Person Group, add persons to the account (such as seniors, family members, and care workers), enter information of each person, and perform Fall Risk Assessment for a person. The summary of numbers of people in different groups can be viewed in the Dashboard page (Sec. 8). 5.1. Manage Person Groups To facilitate people management, the system allows users to define different Person Groups.
In the Manager Person Groups page, user can add a new person group by tapping the “+ Add Person Group” command. In the New Person Group page, user can specify the name of the new person group and the type of the person group. Currently, only three types are supported, namely Senior, Staff, and Visitors. Each of the three pre-defined person groups belong to one of the three person group types. Only the administrator can manage Person Group. 5.2. Add Person Only administrators can add new person.
In the next page, users can add or delete photos for the person. In order to improve the face recognition performance, it is recommended that each person provides four photos: front view, left and right 45degree side views, and 30 degree top-down view. Make sure the pictures are clear, and no other people are in the view. To add a photo, users can tap on the “+” icon. To delete a photo, simply tap on the photo, but everyone must have at least one photo. Only administrators can delete photos.
5.3 Person Information In the list of people, tap on a person will enter the person’s page as shown below. On the top of the person page, users can delete the person or rename the person by clicking the pen icon. All users can rename a person, but only administrator can delete a person. The person’s name is cached in the App, so after a person is deleted, the App can still display the person’s name in the streaming page, until the App is restarted.
Tap on the “View Alerts” command will enter a page that will list all the alerts of the person, as shown in the left figure below. Tap on an alert record will see the details of that record, as shown in the next chapter. Tap on the “View Recordings” command will enter the View Recordings page, where user can replay the skeleton recordings of this person, as described in Sec. 4.
. Users can select a day in the calendar to check the activity statistics of the person in that day, including the time spent on different activities such as lying, bending, sitting, and standing. In the people page, users can also perform Fall Risk Assessment, which will be described in Sec. 7. The pervious fall risk assessment result will also be shown here, if any.
6．Alerts 6.1 Alerts When the device detects abnormal events such as falls, waving hands, and people with wandering risk entering a restricted region, it will automatically send an alarm to the mobile APP via the cloud. If the App is closed and notification is enabled, the phone will play a sound when the alert is received. If the App is open, a pop-up window will be displayed. Tapping the Alerts button at the bottom of the page will show the list of all alerts.
Tap on the Setting icon in the upper right corner of the alert list page, user can search and sort all alerts, as shown by the first figure below. The second figure shows the results by only showing the fall alerts. Tap the “Clear filters” button to clear the display of the sorting, and return to the full list. 6.2 Managing False Alarms Sometimes the alerts generated by the sensor are false alarms.
7．Fall Risk Assessment 7.1 Introduction The Sentinare activity sensor can also perform fall risk assessment. This allows users to evaluate the fall risk of seniors or patients regularly in long-term care facilities, community centres, or at homes, without having to go to hospitals to do the test, and identify people with high fall risk earlier, so that necessary interventions can be taken to reduce falls and the damages they could cause.
In the Assess Fall Risk page, users first need to answer 5 questions about the health conditions of the person being tested. The questions and rules of scores are as follows. These details can also be found in the App by tapping the information icon next to each question. 1: History of falling in the last 3 months: • • 25: if the patient has immediate history of falls within the past 3 months. 0: Otherwise.
• 30: If the patient walks clutching onto wall or furniture for support (e.g., needs help, but does not ask or does not comply with order for bed rest). 4: IV or saline assistance: • • 20: if the patient has an intravenous apparatus or is attached to other medical equipment. 0: Otherwise. 5: Mental illness: To test mental status, ask the patients “Are you able to go to the bathroom alone or do you need assistance?”.
The App user taps the Start button on the App, and the person being evaluated will start to do the following. 1: Stand up from the chair. 2: Walk to the marker on the floor at a comfortable and safe speed. 3: Turn around. 4: Walk back to the chair. 5: Sit down again. After the person sits back to the chair, the App user taps the Stop button in the App. One practice walk is allowed.
8．Dashboard Tap on “Dashboard” in the menu at the bottom of the screen to view some statistics about this account, as shown below. The first part of the dashboard shows the visit records, which is explained in Sec. 8.1. The dashboard page first displays the total number of people in the account, including the total in each person group. Tapping the name of each person group will show the list of all people in it.
8.1 View Visits Tap on the “View Visits” command will enter the “Visits” page, which shows all the entrance and/or exit records detected by sensors for which the entrance and/or exit are defined via the Region of Interest page in Sec. 4. In the Visits page, tap on the setting icon in the upper right corner, users can select what person group’s records to display, as shown by the figure below. The filtering can be removed by tapping “Clear Filters”.
9. Account Settings Tap on "Settings" in the bottom right corner to enter the account setting page. 9.1 Profile In the Profile section, the name, email address and password of a user can be changed. The maximal number of devices that can be added to the account is also displayed. The default is 3 for the Free Plan. Please subscribe to our paid plans below if if you need to increase the limit. 9.2 Purchase Subscription Click the “Purchase Subscription” button will open the Purchase Subscription page.
It provides 3 days of continuous stick figure recording, 14 days of alert history & playback, 14 days of person activity statistics, up to 3 sensors in the account, and does not have the capability of inviting secondary user. This is suitable for most consumer users. 2: Home Plan (Paid): It provides 90 days of continuous stick figure recording, 90 days of alert history & playback, 90 days of person activity statistics, up to 10 sensors in the account, and can invite secondary user. The cost is US$9.
The mobile App can store 14 days of historical alert data. Please contact us if you need to increase the limit. 9.6 Link Alexa Together (US Server Only) Alexa Together is a new service launched by Amazon to help seniors, especially those living alone, with 24/7 emergency response. It is a paid service currently only available in the United States. Alexa Together is based on the Alexa smart speaker and certified third-party fall detection devices.
This is the recommended linking method, because it is a lot easier than the second method. When both the Alexa app and the Sentinare app are installed on the same phone, the linking can be done as follows: 1. Log in to the Alexa app using an Alexa account with the Alexa Together subscription. 2. Switch to the Sentinare app, go to the Setting page, click Link Alexa Together. In the next instruction page, click “Link with Alexa”. 3. In the next Account Linking page, click Link.
The link between a Sentinare account and an Alexa account can still be established if only the Sentinare app is installed on the phone, and the Alexa app is not installed.
to their Alexa account. After that, the link will be established automatically, the browser will be closed, and the Link Successful page above will be displayed. 2: Enabling the Sentinare Skill from Alexa app This standard enabling skill approach for Alexa app needs more steps and is NOT recommended to link to the Sentinare app. • • • • • • Log in to the Sentinare app. Switch to the Alexa app. Search for the skill “Sentinare by AltumView”. Click “ENABLE TO USE”.
9.8 Dark Mode This toggle changes the UI of the app between the normal mode and the dark mode. 9.9 App Version The mobile App version is displayed in this part. User can tap the “Check for Update” command to find out if there is any newer version of the App. 9.10 Terms of Services The Terms of Services can be obtained by tapping the “Terms of Services” in the Setting page. 9.11 Switch Account Sometimes users might need to use multiple accounts, and switch among them from time to time.
feature, so that the App can remember the user names and passwords of multiple accounts, and easily switch among them without retyping the login information. Note that only the current account can receive notifications such as alerts, even if multiple accounts are saved by the App. To switch to another account, tap the Setting icon in the lower right corner of the screen, go down to the bottom of the page, and tap Switch Account.
9.12 Log Out User can log out from the App by taping “Log Out” in the setting page. 9.13 Delete Account By taping “Delete Account” in the setting page, users can delete all user accounts, reset all devices, delete all people and photos, and erase all alert history. 9.14 Provide Feedback By taping “Provide Feedback” in the setting page, users can send feedback to us.
10. Sentinare Web Hub In addition to the Sentinare mobile app, the Sentinare sensor system also comes with a Sentinare Web Hub, which is very useful for institutional customers. Most features of the Sentinare app are available in the web interface, except for device setting up (adding device, setting up WiFi, calibration, etc.), which requires mobile devices that can connect to the Sentinare sensor via Bluetooth.
After login, the following Room page will be displayed, where users can go to each room, and also change the name of a room by clicking the pencil icon. Clicking the icon next to the pencil, users can display the real-time streamings from all devices in that room, as shown below. Users can select the language of the page by clicking the globe icon on the top right corner of the page.
Users can add new person here by clicking “Add Person”. On the popup window, input new person’s name, person group, gender, birth date, phone, and address, then upload one picture, and click “Save” will create a new person. This new person will also appear on the Sentinare mobile app’s “People” list. Users can also delete a person in the “People” page by clicking the garbage can icon at the right end of the person’s record. The deleted person will also be deleted from the Sentinare mobile app.
10.3 Alerts In the menu, click on the “Alert” option, or the bell icon on the top right corner of the web page, all the alerts in the account will be listed. The alert list is the same as that shown in the Sentinare mobile App. Users can use the “filter” button on the top of the page to filter the alerts, or play the alert clip by clicking the icon under the Actions, as shown below. 10.
10.5 Visits In the menu, click the Visits option will display all the entrance/exit records. Each entrance/exit record includes a visitor’s name, photo, “Check-in” and “Check-out” time. An entrance/exit record can be generated by sensors for which entrance/exit are defined via the ROI page. If the person’s face can be recognized, the check-in and check-out time can be created automatically by the Sentinare sensor. A check-out record can only be created when this person’s status is check-in.
If the person is not in the “People” list, click “New Visitor” to create a new person, a new person and this person’s check-in record are created. User can also delete a record by clicking the garbage can on the right side of the record.
11. API for Third-Party Integration The Sentinare system provides cloud API for third-party integration. All the data from the Cypress or Sentinare 2 sensor can be retrieved from the API, and integrated into other systems. To do the integration, go to one of the following URLs, depending on which server you are using: • • • USA: https://accounts.altumview.com Canada: https://accounts.altumview.ca China: https://accounts.altumview.com.
