USER MANUAL FOR THE HX500 SPLASHPROOF TRUE WIRELESS STEREO BLUETOOTH EARPHONES Alpatronix is the trademark of Saritek Technical Solutions Inc. All other brands are registered trademarks of their respective owners.
Table of Contents Quick Reference Guide ........................................................................................................... 1 - 3 Button Functions ...................................................................................................................... 4 Double Your Warranty For Free ............................................................................................. 5 Contact Customer Service .....................................................................
Quick Reference Guide 3 User Manual 1. Remove both earbuds from the charging case. On the metal charging leads of the earbuds there is a protective adhesive. Peel this adhesive off. 2. Place the earbuds back into the charging case, wait 2-5 seconds, then remove the earbuds again.
Quick Reference Guide - Continued 4 User Manual 3. As soon as you take out the HX500, both earbuds power on automatically with voice prompts “Power ON”. Soon after, LEFT and RIGHT earbuds pair to each other automatically, followed by voice prompts “Connected”, “Left Channel - Right Channel”. These prompts occur very fast after you take out the earbuds, so don’t worry if you miss them. 4. Look at the LEFT earbud. At this point, the LED on the LEFT earbud should be blinking BLUE and WHITE.
Quick Reference Guide - Continued 5 User Manual 5. Go to your phone’s bluetooth settings and find “Alpatronix HX500” on the list of available devices. Select it to pair (If needed, please enter 0000 as the pairing passcode). 6. Once successfully paired, you will hear the prompt “second device connected”, and the LED on both earbuds will blink BLUE once every 7 seconds. Your left earbud is now connected to your phone.
Button Functions Type of Operation Any Music 6 Button Combination Effect Hold 5 seconds 5S Turn ON/OFF Hold 1 second 1S Siri / Voice Assist.
Double Your Manufacturer’s Warranty! 7 User Manual Your product comes with a 1-year manufacturer‘s warranty. Within the first 2 weeks from the date of purchase, you can extend that warranty to 2 years by sending an email to lifetime@alpatronix.com. Don’t worry, we will not scam you, nor will we sell your information to any third party. Your email is the warranty application. You have 2 weeks to apply from the date the product is delivered by the carrier. Terms and conditions apply.
To Open a Customer Service Claim 8 User Manual Your product comes with a 1-year manufacturer’s warranty. If you have a defective product and need further assistance, send us an email to support@alpatronix.com, or call us at (888) 407 - 7515 and rest assured that our support team will do their best to make the process a quick and painless one. Our hours are Monday - Friday, 9am - 5pm, Pacific Time.
Other Functions 9 User Manual Manually force either earbud into pairing: Turn the desired earbud off, then press and hold the power button for 10 seconds, or until the LED starts alternating in BLUE and WHITE colors. How to determine the remaining battery Both the charging case and the earbuds have LEDs on them. Connect the charging case to a charger (wired or wireless) or place the earbuds into the charging cradle, then look to see how many times the white LED blinks.
Other Functions - Continued 10 User Manual Charging LEDs continued Note: If you place the earbuds into the charging case and it only blinks once, the charging cradle battery is too low to charge the earbuds. Please recharge the case. Auto Shutoff This product is designed to automatically turn off if the bluetooth connection is disconnected for more than 2 minutes. Compatibility This product is compatible with all iOS, OSX, and Android devices.
Please remember that your product comes with a 1-year warranty. If there is any problem with your product, please do not hesitate to contact us. PO Box 17070, Anaheim, CA 92806 United States of America (888) 407 - 7515 support@alpatronix.
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