USER MANUAL www.us.alcatelmobile.com For more information on using this device, or for frequently asked questions, please visit us.alcatelmobile.
About this Manual................................................... Table of Contents Thank you for choosing the JOY TAB 9029W. In order to keep your device in its best condition, please read this manual and keep it for future reference. About This Manual..............................................................................................................1 1 Getting Started.............................................................................................................4 1.1 1.2 1.
6 Account .................................................................................................................... 28 6.1 7 7.1 7.2 7.3 7.4 7.5 8 Software Update.......................................................................................................................................................28 Safety ....................................................................................................................... 29 Privacy .........................................
Recent Apps button • Touch to open a card view of applications you've worked with recently. Rear Camera Power Key Home button • From any application or screen, touch to return to the Home screen. • Long press to turn on Google Assitant Now. You can get help such as getting directions and restaurant information based on the content detected on the screen. Back button Volume Keys • Touch to go back to the previous screen, or close a dialog box, options menu, the Notification panel, etc.
1.2 Setup 1.3 Home Screen Setup your device for the first time Status bar • Status/Notification indicators •Touch and drag down to open the Notification panel. The first time you power on the device, you should set the following options: • Touch to select the device's language, then touch . Search bar Enter text search screen. Enter voice search screen. • Insert SIM card by following the section below or press SKIP. • Select an enabled Wi-Fi, then touch Next, otherwise touch Skip.
2 2.1 About Your device............................................. 2.2 Battery To optimize your battery life, you may do the following: Turn on power saving mode Power On/Off • Go to Settings > Battery Hold down the Power key until the device powers on, unlock your device (Slide, PIN, password, pattern) if necessary, once unlocked, Home screen is displayed. If you don't know your PIN code or if you have forgotten it, contact your service provider.
3 3.1 When finished, touch the icon to save Select a picture or take a photo for the contact Application...................................................... Contacts................................................................................................ Touch to open available labels Contacts enables quick and easy access to the contact you want to reach.
Settings Touch to add contact and configure related info. • Merge contacts Touch to merge contacts. • Display options Touch to set how contacts sort by and name format. • Import/Export Import or export contacts between SIM card, microSD card and device storage, etc. • Default account for new contacts Touch to choose the default palce to save a new contact. 3.
Messages are displayed as conversation. Add recipients Touch a message to enter the message composing screen: • Touch to save the number to contacts or view the contact details if the number has been saved. • To reply to a message, enter the text, or touch Send the text message 3.3 , turn off notification . , select/ Gmail..................................................................................................
• Touch to send. Schedule view If you do not want to send or save the email, you can touch Day view and then select Discard. 3-day view To add a signature to your emails, touch and select Settings, then choose the account where you want to create or modify the signature, touch Mobile Signature to edit. Week view Month view Note: If you are seeing a “password incorrect” error when setting up your Gmail Account in Email app, please review the following options: 3.4 Chrome...........................
Touch to turn on/off HDR Event reminder If a reminder is set for an event, the upcoming event icon the reminder time arrives. Touch to set countdown seconds will appear in the Status bar as a notification when • Touch and drag down the Status bar to open the Notification panel. Pinch/spread two fingers together/ apartto zoom out/in • Touch an event name to view the Calendar notification list. 3.6 Camera..............................................................................................
Working with photos Set effects such as West, Palma, Blush, Eiffel, etc. You can work with pictures by rotating or cropping them, sharing them with friends, setting them as a contact photo or wallpaper, etc. Crop and Rotate the picture. Adjust the picture Colour, Light, Pop. Locate the picture you want to work on, and touch the picture in the full-screen picture view. • Touch to share the picture. Batch operation • Touch to go back the photo main screen.
• Time Touch to set the alarm time. • Repeat Touch to select the days when you want the alarm to work. • Default Touch to select a ringtone for the alarm. • Label Touch to set a name for the alarm. • Delete Touch to delete the alarm. 3.9 You can play music files stored on your device or microSD card. Music files can be downloaded from your computer to the device using a USB cable. To play a music file, touch Play Music from the Home screen.
4 4.1 Personalize Your device.................................... Adjusting volume: • You can also go to Settings > Sound to adjust the volume for media, ringtone, notification and alarm. Changing device language: • Go to Settings > System > Languages & input > Languages. • Touch Add a language to add a language into list. 4.2 Sound • Press the Up/Down button that is located on the right side of the device to adjust the Ringtone & Notification volume. Language • Touch and hold 4.
5 5.1 Security & Location........................................... Screen lock 6 6.1 Screen lock allows you to set a lock which protects your device from intrusions. Whoever turns on your device will be prompted to unlock screen in order to access your device. • None: Touch to disable screen unlock security. Account ..........................................................
7 Safety ............................................................. Remember to abide by local authority rules of mobile device use on aircrafts. Operational Warnings: Obey all posted signs when using mobile devices in public areas. • Turn off your mobile device in any location where posted notices instruct you to do so. In an aircraft, turn off your mobile device whenever instructed to do so by airline staff.
7.1 Do not drop, throw or try to bend your mobile device. Do not use the mobile device if the screen is damaged, cracked or broken to avoid any injury. Use only batteries, battery chargers, and accessories which are recommended by TCL Communications Ltd. and its affiliates and are compatible with your mobile device model. TCL Communications Ltd. and its affiliates disclaim any liability for damage caused by the use of other chargers or batteries.
In European Union countries: These collection points are accessible free of charge. All products with this sign must be brought to these collection points. In non-European Union jurisdictions: Items of equipment with this symbol are not be thrown into ordinary bins if your jurisdiction or your region has suitable recycling and collection facilities; instead they are to be taken to collection points for them to be recycled. In the United States you may learn more about CTIA’s Recycling Program at http://www.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
2) Call Alcatel US Customer Support at 1-855-368-0829. Battery Recycling (USA & Canada): Alcatel partners with Call2Recycle® to offer a safe and convenient battery recycling program. For more information on our Battery Recycling Program, please visit the USA and Canada website at https://us.alcatelmobile.com/ accessibility-compliance/battery-recycling/ and https://ca.alcatelmobile.com/accessibility-compliance/battery- 8 recycling/. • To have optimal operation, fully charge the battery.
• Check that the charging port is secured or it is not damaged. My device can't connect to a network or "No service" is displayed • Try connecting to the network by moving to another physical location. • Verify the network coverage with your carrier in your current area. • Check with your carrier that your SIM card is valid. • Make sure your device is not in airplane mode. • If you are away from your carrier’s network, you may need to enable roaming in the device’s settings to connect to another network.
• If you don’t remember your Google Account credentials, complete Google Account recovery procedures. • If you still cannot access your device, apply to the authorized repair center, but remember that it will not be regarded as warranty case. The device doesn't ring when a notificaton or message arrives • Make sure that Do Not Disturb mode (go to Settings > Sound > Do Not Disturb preferences) is not activated. • Press the Volume keys to adjust volume.
