USER MANUAL www.us.alcatelmobile.
About this Manual: Thank you for choosing the Alcatel JOY TAB™ 2 9032W. In order to maintain your device in optimal condition, please read this manual and keep it for future reference.
1 Table of Contents 1 Your device................................................................... 5 1.1 Keys and connectors......................................... 5 1.2 Getting started................................................... 8 1.3 Home screen.....................................................10 2 Text input....................................................................19 2.1 Using the onscreen keyboard.......................19 2.2 Text editing.....................................
6 Multimedia applications.......................................... 35 6.1 Camera...............................................................35 6.2 Photos ...............................................................36 7 Google applications.................................................. 39 7.1 Chrome...............................................................39 7.2 Gmail...................................................................39 7.3 Maps...............................................
8.14 8.15 8.16 8.17 8.18 Digital Wellbeing & parental controls.........51 Google................................................................51 Smart Manager.................................................51 System................................................................51 About tablet......................................................53 9 Making the most of your tablet............................. 54 9.1 FOTA Upgrade..................................................54 10 Troubleshooting...
1 Your device............................... 1.
Back camera Back button • Touch to go back to the previous screen, or close a dialog box, options menu, the Notification panel, etc. Home button • From any application or screen, touch to return to the Home screen. • Long press to turn on Google Assistant. You can get help such as getting directions and restaurant information based on the content detected on the screen.
Recent Apps button • Touch to view applications you’ve recently accessed. Power key • Press: Lock the screen/Light up the screen. • Press and hold: Show the popup menu to select from Restart/Power off/Screenshot • Press and hold the Power key and Volume down key to take a screenshot. • Press and hold the Power key for at least 10 seconds to force reboot. Volume keys • Adjust the media volume while listening to music or a video, or streaming content.
1.2 Getting started 1.2.1 Setting up Insert or remove your SIM card or microSD card. SD SIM SD SIM our tablet only supports Nano SIM cards. In Y order to avoid damaging your device, do not attempt to insert other SIM types, such as Mini or Micro cards.
Charging the battery You are advised to fully charge the battery ( ). Charging status is indicated by a percentage displayed on screen. The percentage increases as the tablet is charged. o reduce power consumption and energy waste T when the battery is fully charged, disconnect your charger from the tablet; switch off Wi-Fi, GPS, Bluetooth or background-running applications when not in use; reduce the backlight time, etc. 1.2.
If you do not know your PIN code or forget it, contact Customer Care. Be sure to keep your PIN code in a safe place. 1.2.3 Powering off your tablet Press and hold the Power key until options appear, then select Power off. 1.3 Home screen You can bring all of the items that you use most frequently (applications, shortcuts, widgets, folders) to your Home screen for quick access. Touch the Home button to switch to the Home screen.
4 Google Search bar • Touch 2 to enter text search screen • Touch 3 to enter voice search screen 5 Favorite tray applications • Enter the application. • Long press to move or remove applications. Auto-rotate screen From the app list, touch Settings > Display > Advanced > Auto-rotate screen to enable the function. 1.3.1 Using the touchscreen Touch To access an application, touch it with your finger. Long press To enter the available options for an item, long press the item.
Slide/Swipe Slide the screen to scroll up and down the applications, images, and web pages. You can slide the screen horizontally too. Flick Similar to swiping, flicking is a lighter and quicker stroke. Pinch/Spread Place two fingers on the screen surface and draw them apart or together to scale an element on the screen. The tablet also supports one finger zooming in Camera and Gallery. Double touch the screen to zoom in/out.
Swipe down the status bar to view notifications and swipe down again to enter the Quick settings panel. Swipe up to close it. Notification panel Swipe down the Status bar to open the Notification panel to read detailed information.
Open Settings, to view the full list of settings. 1.3.3 Locking and unlocking your screen To protect your tablet and privacy, you can lock the tablet with a pattern, PIN, or password, etc. To create a screen unlock pattern • Swipe up the Home screen, and then touch Settings > Security > Screen lock. • Set your own pattern. To lock tablet screen If your tablet remains inactive for a period of time, it will automatically lock the screen and enter sleep mode to save power.
To unlock the tablet screen Press the Power key once to light up the screen, swipe up and unlock the screen with the method you have set. If you have chosen Swipe as the screen lock, you can press the Power key to light up the screen, then swipe up to unlock the screen. Swipe up to unlock the screen 1.3.4 Personalizing your Home screen Add You can long press a folder, an application or a widget and drag the item to your preferred Home screen.
Reposition Long press an item and drag it to the desired position and then release. You can move items both on the Home screen and the Favorite tray. Hold the icon on the left or right edge of the screen to drag the item to another Home screen. Remove Long press an item and drag it up to the top of the Remove icon, then release.
Touch the selected widget and slide it to move to your preferred screen. Consult recently used applications To consult recently used applications, touch the Recent Apps button . Touch a thumbnail in the window to open the application. Touch one thumbnail and slide it up to close an application. Slide the screen left or right to view all running applications. Touch Clear all to the left of the final screen to close all of them.
1.3.6 Volume adjustment Using the volume key Press the Volume key to adjust the volume. To activate silent mode, press the Volume down key until the tablet is silent. Using the settings menu Swipe up the Home screen, and then touch Settings > Sound to set the volume for media, alarms and notification.
2 Text input.................................. 2.1 Using the onscreen keyboard Onscreen keyboard settings Go to Settings > System > Languages & input > Virtual keyboard, touch the keyboard you want to set up and a series of settings will become available. Adjust the onscreen keyboard orientation Turn the tablet sideways or upright to adjust the onscreen keyboard orientation. You can adjust it by changing the settings (Touch Settings > Display > Advanced > Auto-rotate screen). 2.1.
1 E nter text or numbers. 2 L ong press to select symbols. 3 witch between "abc/Abc" mode; Press twice S quickly to switch to “ABC” mode always. 4 S witch between symbol and numeric keyboard. 2.2 Text editing You can edit the text which you have entered. • Long press or double tap within the text you want to edit. • Drag the tabs to change the selected text. • The following options will appear: Cut, Copy, Share and Select all.
3 Contacts ................................... Contacts enables quick and easy access to the contact you want to reach. You can view and create contacts on your tablet and synchronize them with your Gmail contacts or other applications. 3.2.1 Consult your Contacts To see your contacts, touch 1 from the App drawer.
4 A dd new contact Deleted contacts will also be removed from other applications on the tablet or web the next time you synchronize your tablet. 3.2.2 Touch Adding a contact in the contact list to create a new contact. You are required to enter the contact's name and other contact information. By scrolling up and down on the screen, you can move from one field to another.
Add to/Remove from Favorites (1) To add a contact to favorites, you can touch a contact to view details then touch to add the contact to favorites. To remove a contact from favorites, touch contact details screen. on the 3.1 Editing your contacts To edit contact information, touch details screen. in the contact When finished, touch Save to save. 3.2 Use Quick contact for Android Touch a contact to open the Quick contact panel for Android. To send a message, touch .
The icons available on the Quick contact panel depend on the information you have for the contact and the applications and accounts on your tablet. 3.3 Importing, exporting & sharing contacts To import contacts: to open the options From the Contacts screen, tap menu. tap Settings > Import, then select import contacts from SD card, or .vcf file from internal storage. To export and share contacts: to open the options From the Contacts screen, tap menu. Touch Settings > export, then select export to .
Gmail, or Messaging. Touch a contact from the contacts screen you want to share, touch > Share on contact details screen, and then select the application to perform this action. 3.4 Displaying contacts Touch and then Settings, select Sort by > First name or Surname to sort the contacts list as well as viewing contact names by First name first or Surname first through the Name format menu. 3.
Auto-sync On the Accounts screen, touch Automatically sync data, when activated, all changes to information on the tablet or online will be automatically synchronized with each other.
4 Messaging................................. 4.1 Write a new message You can create, edit, and receive SMS and MMS with this tablet. To access Messaging, touch . On the message list screen, touch multimedia messages. to write text/ 1 3 2 1 M ore options 2 S end the text message 3 ouch to attach a video, picture, audio, or contact T vcard.
Sending a text message Enter the name or the phone number of the recipient to add recipients. Touch the in the To bar or touch Add text bar to enter the text of the message. Touch to send to insert emoticons. When finished, touch the text message. pecific letters (accented) will also increase the S size of the SMS. This may cause multiple SMS to be sent to your recipient. Sending a multimedia message An SMS will be converted to MMS automatically when media files (image, video, audio, etc.
4.2 Manage messages When receiving a message, will appear on the Status bar as a notification. Swipe down the Status bar to open the Notification panel. Touch the new message to open and read it. You can also access the Messaging application and touch the message to open it. Messages are displayed as a conversation. Touch a message to enter the message composing screen: To adjust message settings, touch on the message list screen.
5 alendar, Clock, and C Calculator.................................. 5.1 Calendar You can use Calendar to keep track of important meetings, appointments, etc. To view the calendar and create events, open Google apps folder from Home screen, then touch Calendar. 5.1.1 Multimode view You can display the Calendar by Schedule, Day, 3Day, Week, or Month, touch to select. 5.1.2 To create new events You can add new events from any Calendar view. • Touch .
• When finished, touch Save from the top of the screen. To quickly create an event from the Week view screens, touch an empty spot to select a target area which will , then touch the icon to create the new then turn event. 5.1.3 To delete or edit an event To delete or edit an event, touch the event to enter its details screen. Touch to edit the event, or touch and then Delete to delete. 5.1.
5.2 Clock Your tablet has a built-in clock. swipe up the Home screen, then touch Clock. 5.2.1 Clock To view the world clock, touch Touch to add a time zone. 5.2.2 Alarm From the Clock screen, touch screen. Turn on Touch on the Time screen. to enter the Alarm to enable the alarm. to add a new alarm: Touch a currently existing alarm to enter the alarm editing screen. Touch to delete the selected alarm.
5.2.3 Timer From the Clock screen, touch screen. to enter the Timer • Enter the time. The time should be typed in hour, minute and second number sequence. • Touch to start the countdown. Pause/play 5.2.4 Stopwatch From the Clock screen, touch screen. • Touch to enter the Stopwatch to start the Stopwatch. • Touch Lap to show a list of records according to the updated time. to halt the total and lap times. These will • Touch is touched.
• Touch RESET to delete the record. • Touch SHARE to share. 5.2.5 Adjust Clock settings Touch and then Settings to access Clock and Alarms settings. 5.3 Calculator To solve mathematical problems with Calculator, swipe up from the home screen, then touch Calculator. There are two panels available: Basic panel and Advanced panel.
6 Multimedia applications........ 6.1 Camera Before using the camera, make sure that you remove the protective lens cover to avoid it affecting your picture quality. from the Home To take a photo or video, touch screen.
To take a photo to capture. The photo will be automatically Touch to take burst shots. saved. You can also long press To take a video Touch VIDEO to change the camera mode to video, then touch to start video recording. You can also touch the right icon to take a picture during video recording. Touch to pause video recording and touch to continue. Touch to stop recording. The video will be automatically saved. 6.2 Photos Photos act as a media player for you to view photos and play videos.
Working with pictures Find the picture you want to work on and touch the picture to enter the full-screen picture view. Touch to share the picture. Touch to move to trash. Touch the following operation are available: • Slideshow to view all pictures in full screen. • Use as to set the picture as Contact photo or Wallpaper. • Print to print picture. • Delete from device to permanently delete picture. Tap to edit the picture or video.
Batch operation Photos provides a multi-select function, so that you can work with pictures/videos in batches. On Photos screen, long press a picture or video to activate batch operation mode, then touch videos/ to delete pictures you want to work with. Touch to share selected files. selected files.
7 Google applications............ Google apps are preinstalled on your tablet to improve work efficiency and help you enjoy life. This manual briefly introduces the apps. For detailed features and user guides, refer to related websites or the introduction provided in the apps. You are recommended to register with a Google Account to enjoy full functionality. 7.
7.3 Maps Google Maps offers satellite imagery, street maps, 360° panoramic views of streets, real-time traffic conditions, and route planning for traveling by foot, car, or public transportation. By using this application, you can get your own location, search for a place, and get suggested route planning for your trips. 7.4 YouTube YouTube is an online video-sharing application where users can upload, view, and share videos.
7.6 Duo This is a video chat mobile app that allows users to make video calls to people in their contact list once their phone numbers are verified.
8 Settings.................................. To go to Settings, swipe up from the Home screen and touch Settings. You can also swipe down from the notification panel and touch . 8.1 8.1.1 Network & Internet Wi-Fi You can connect to the internet when your tablet is within range of a wireless network. Wi-Fi can be used on your tablet even without a SIM card inserted. To turn Wi-Fi on and connect to a wireless network • Touch Settings > Network & Internet > Wi-Fi. • Turn on .
To add a Wi-Fi network When Wi-Fi is on, you can add new Wi-Fi networks according to your preference. • Touch Settings > Network & Internet > Wi-Fi. • Touch Add network. • Enter the name of the network and any required network information. • Touch SAVE. To forget a Wi-Fi network The following steps prevent automatic connections to networks which you no longer wish to use. • Turn on Wi-Fi, if it’s not already on. • On the Wi-Fi screen, touch the name of the saved network.
8.1.3 Data usage The first time you turn on your tablet with your SIM card inserted, it will automatically configure your network service: GPRS, GSM, 3G or 4G. If the network is not connected, you can turn on mobile data in Settings > Network & internet > Data usage. Data saver By enabling Data saver, you can reduce data usage by preventing some apps from sending or receiving data in the background.
8.2.1 VPN Virtual private networks (VPNs) allow you to connect to the resources inside a secured local network from outside that network. VPNs are commonly deployed by corporations, schools, and other institutions so that their users can access local network resources when not inside that network, or when connected to a wireless network. To add a VPN • Touch Settings > Network & Internet > Advanced > VPN and then touch .
To disconnect from a VPN: • Touch the VPN you want to disconnect from. In the dialog that opens, touch DISCONNECT. To edit/delete a VPN To edit a VPN: • Touch Settings > Network & Internet > VPN. • The VPNs you have added are listed. Touch the icon next to the VPN you want to edit. • After editing, touch SAVE. To delete a VPN: • Touch the icon next to the selected VPN, then touch FORGET to delete it. 8.2.
8.3 8.3.1 Connected devices Bluetooth Bluetooth is a short-range wireless communication technology that you can use to exchange data or connect to other Bluetooth devices for various uses. To turn on Bluetooth • Touch Settings > Connected devices > Connection preferences > Bluetooth. • Turn on Bluetooth . Your device name and other available devices will appear on screen. To rename your device • Touch Settings > Connected devices > Connection preferences > Bluetooth. • Touch Device name.
• Touch + Pair new device. • Touch a Bluetooth device you want to pair your tablet with from the list. • In the dialog that pops up, touch PAIR to confirm. • If the pairing is successful, your tablet will be connected to the device. To unpair from a Bluetooth device • Touch beside the device you want to unpair from. • Touch FORGET to confirm. 8.4 Apps & notifications Tap to view details about the applications installed on your tablet, to manage their data usage or force them to stop.
8.6 Display Adjust your screen brightness, wallpaper, sleep time, font size, etc. To rotate screen contents when device is rotated, touch Auto-rotate screen. 8.7 Sound Touch to adjust notification ringtones, music, and other audio settings. 8.8 Storage Use these settings to monitor the total and available space on your tablet and microSD card. 8.9 Security • Screen lock Select one method such as Swipe, Pattern, PIN, or Password to unlock the screen.
8.10 Accounts Touch to add, remove, and manage your email and other supported accounts. You can also use these settings to control how and whether all applications send, receive, and synchronize data on their own schedules, and whether all applications can synchronize user data automatically. Touch Add account to add an account for the selected app. 8.11 Accessibility Use the Accessibility settings to configure any accessibility plug-ins you have installed on your tablet. 8.
8.14 Digital Wellbeing & parental controls Use this menu to find how much time you have spent on the tablet and even on each app. You can customize the time limit for using the tablet. In addition, parents can restrict their children's usage time and manage their browsing habits. 8.15 Google Touch to configure your Google Account and services settings. 8.
8.17.2 Gestures You can check to set the function for Double tap screen/Press power button twice for camera/ 3 fingers screenshot. 8.17.3 Date & time Use Date & time settings to customize your preferences for how date and time are displayed. 8.17.4 Backup Turn on to back up your tablet’s settings and other application data to Google servers. If you replace your tablet, the settings and data you’ve backed up will be restored onto the new device when you sign in with your Google Account. 8.17.
8.17.7 Update APPs Touch to check apps new version and update. 8.18 About tablet This contains information such as IMEI, SIM status, Legal information, Model, Kernel version, Build number, etc.
9 9.1 aking the most of your M tablet...................................... FOTA Upgrade Use the FOTA (Firmware Over The Air) Upgrade tool to update your tablet's software. To access Update, from the app list, touch Settings > System > Advanced > System Update. If you want to update the system, touch CHECK FOR UPDATES and when that’s finished, your tablet will have the latest version of the software.
10 Troubleshooting................... Before contacting the service center, here are some instructions to help you troubleshoot your device: • For optimal operation, fully charge the battery. • To improve the tablet’s performance, remove unnecessary files or apps on your tablet. • Update your tablet's software, go to Settings > System > Advanced > System Update. • Reset your tablet via Erase all data (factory reset). Touch Settings > System > Advanced > Reset options > Erase all data (factory reset).
• If the tablet falls into a loop during power on animation and the user interface can't be accessed, press and hold the Power key to reset. This eliminates any abnormal OS booting issues caused by third party applications. • If neither method is effective, reset the tablet by pressing the Power key and the Volume up key at the same time, and then selecting Wipe data/factory reset by pressing the Volume key, and press the Power key to confirm each selection.
My tablet can't charge properly • Make sure that you are using the Alcatel charger that is included with the tablet. • If your tablet has a removable battery, make sure that your battery is inserted properly and clean the battery contact if it’s dirty. It must be inserted before plugging in the charger. • Make sure that your battery is not completely discharged; if the battery power has been empty for a long time, it may take around 20 minutes to display the battery charging indicator on the screen.
My tablet can't connect to the internet • Make sure that the internet access service of your SIM card is available. • Check your tablet's internet connection settings. Go to Settings > Network & internet > Mobile network to make sure Cellular data or Roaming is turned on. • Make sure that you are in a place with network coverage. • Try connecting at a later time or another location. Invalid SIM card • Make sure that the SIM card has been correctly inserted.
I can't add a contact • Make sure that your SIM card or tablet have enough space; long press a contact from Contacts list to delete some contacts. I can't send and receive MMS • Check your tablet storage as it might be full. • Contact your network operator to check service availability and MMS parameters. • Verify the server center number or your MMS profile with your operator. • The server center may be swamped. Try again later.
• Select the microSD card as the location to store downloaded files. • Check your subscription status with your operator. The tablet can't be detected by others via Bluetooth • Make sure that Bluetooth is turned on and your tablet is visible to other users. • Make sure that the two tablets are within Bluetooth’s detection range. The battery drains too fast • Make sure that you follow the complete charge time (minimum 400 minutes). • After a partial charge, the battery level indicator may not be exact.
The tablet becomes warm during heavy use • This heating is a normal consequence of the CPU handling excessive data (game playing, internet surfing or running other complex applications). Ending the actions above will make your tablet return to normal temperature. • Avoid using multiple applications while tablet is charging.
11 Specifications....................... Processor: MT8766B Platform: Android Q Memory: 32GB ROM + 3GB RAM Dimensions (LxWxT): 209.4x125.2x8.7mm Weight: 310g Display: 800 X 1280 IPS Network: GSM: 850/900/1800/1900MHz UMTS: 2/4/5 LTE:2/4/5/7/12(MFBI)/13/17/25/26/41(HP UE)/66/71 (Band frequency and data speed are operator dependent.
GPS Connectivity: • Bluetooth BT5.0 • Wi-Fi 802.11a/b/g/n/ac • 3.5mm audio jack • USB Type C Camera: • 5 megapixel front camera • 5 megapixel rear camera Audio supported formats: AAC LC, HE-AACv1 (AAC+), HE-AACv2 (enhanced AAC+), AAC ELD (enhanced low delay AAC), AMR-NB, AMR-WB, FLAC, MP3, MIDI, Vorbis, PCM/WAVE Battery(1): Capacity: 4080mAh Expansion Slot: microSD™ memory card (Availability of microSD card depends on market) Note: Specifications are subject to change without prior notice.
