For more information on how to use the phone, please go to www. alcatelmobile.com and download the complete user manual. Moreover, on the website, you can also find answers to frequently asked questions and so much more.
Table of contents 1 Getting started.............................5 1.1 1.2 1.3 Set up...................................................5 Power on your phone.......................9 Power off your phone.......................9 2 Your mobile................................ 10 2.1 2.2 Keys.................................................... 10 Status bar icons .............................. 15 3 Making a call.............................. 16 3.1 3.2 3.3 3.4 Placing a call..................................
7.3 Settings.............................................. 32 8 FM radio..................................... 33 9 Camera........................................ 37 9.1 9.2 Camera.............................................. 37 Video.................................................. 38 10 Alarm........................................... 40 11 Application................................. 42 11.1 11.2 11.3 11.4 11.5 11.6 Calculator.......................................... 42 Calendar...................
14 Input mode................................. 54 Safety and use................................. 55 General information....................... 67 Telephone warranty....................... 69 Troubleshooting..............................
This product meets applicable national SAR limits of 1.6 W/kg. he www.sar-tick.com specific maximum SAR values can be found on Radio Waves section of this user guide. When carrying the product or using it while worn on your body, either use an approved accessory such as a holster or otherwise maintain a distance of X cm from the body to ensure compliance with RF exposure requirements. Note that the product may be transmitting even if you are not making a phone call.
1 Getting started...... 1.
Installing or removing the battery Insert and click the battery into place, then close the phone cover. Unclip the cover, then remove the battery.
Inserting or removing the SIM/SD card You must insert your SIM card to make phone calls. Place the SIM/SD card with the chip facing downwards and slide it into its housing. Make sure that it is correctly inserted. To remove the card, press and slide it out.
Charging the battery The phone can be charged in the following ways: a. To charge the phone, you can place the cradle charging connector of the phone to the cradle, then connect battery charger to the cradle and plug into the socket. b.
Connect battery charger to your phone and plug into the socket • Be careful not to force the plug into the socket. • Make sure the battery is correctly inserted before connecting the charger. • The mains socket must be near to the phone and easily accessible (avoid electric extension cables). To reduce power consumption and wasting energy, when battery is fully charged, disconnect your charger from the plug; reduce the backlight time, etc. 1.
2 2.1 Your mobile.........
Camera Assistance (SOS) key 11
USB port Headset connector Volume key 12
From Idle screen • Press: Access Main menu Call key • Pick up/Send a call • Press: Enter Call log (From Idle screen) • Delete character (In Edit mode) • Back • Access Contacts • Press: End a call Return to the Idle screen • Press and hold: Power on/off 13
From Idle screen • Press: 0 • Press and hold: “+/p/w” In Edit mode • Press: Access symbols table • Press: 0 (when input mode is Add numbers) • Press and hold: 0 From Idle screen • Press: * In Edit mode: • Press: Change input methods • Press and hold: Access input method list From Idle screen • Press: # • Press and hold: Access speed dial In Edit mode • Press: (space) 14
2.2 Status bar icons (1) Battery charge level. Call forwarding activated. Alarm or appointments programd. Level of network reception. Roaming. SMS unread. Silence mode. Missed calls. Vibrate alert. (1) 15 The icons and illustrations in this guide are provided for informational purposes only.
Headset mode. Bluetooth status GPRS connection status 3 3.1 Making a call...... Placing a call Dial the desired number then press key to place the call. If you make a mistake, press key to delete the incorrect digits.
You can also make a call from your call log: key from Idle screen First, press to access the call log and choose the contact you want to dial, then select Options. Then select Call. If you want to make a call from phonebook, select Cantacts\ Options\Call.
Select Contacts from main menu: Choose the contact you want to dial, then select Options; finally, select Call.
To hang up the call, press the (Select End). key Making an emergency call If your phone has network coverage, dial emergency number and press the send key to make an emergency call. This works even without a SIM card and without typing the PIN code.
3.2 Calling your voicemail (1) To access your voicemail, hold down the key. To edit your voicemail, select Message\Voicemail server\ Options\Edit, then you can edit the voicemail name and number. Finally, select Save. (1) Contact your network carrier to check service availability.
3.3 Receiving a call When you receive an incoming call, key to talk and then press the hang up using the key. If the icon is displayed, vibration is activated and no ringtone will play. If the icon is displayed, the phone neither rings nor vibrates. The caller’s number is displayed if it is transmitted by the network (contact your network carrier to check service availability).
3.4 During a call (1) During a call, following options are available: • Handfree (Options\Handfree) • HAC (Hearing Aid Compatibility) You can adjust the sound level during a call by using the up/down or side key. Move the handset away from your ear while using the "H-free" option because the amplified volume might cause hearing damage. Handling two calls • Answering a second call (ensure that "Call waiting" is activated. (1) Contact your network carrier to check service availability.
4 ssistance A (SOS)..................... To configure SOS functions, please go to the menu Settings > Assistance(SOS). 4.1 SOS Activation To activate SOS function, please set Activation to On. 4.2 SOS Contacts To add an SOS number to your SOS contacts, please select Contacts list and press Options > Edit to edit your SOS numbers. 4.3 SOS Message Select Message to edit a SOS message. 4.4 SOS Sending Long press the SOS key for 2 seconds to initiate an emergency . call.
Adjust volume by pressing +/- of the volume button on the right side. 5 5.1 Menu screen....... Access main menu from the Idle screen to Press enter the main menu. The main menu can be used to select your favorites by pressing in the left or right direction.
6 6.1 Contacts.............. Consulting your contacts You can access this function by selecting Contacts from the main menu. Searching for a contact You can search for a contact by typing the initial of their name. Subsequent letters may be added to refine the search. Viewing a contact Select a name from your contacts to read the contact information.
6.2 Adding a contact You can add a new contact to phone or SIM card by pressing OK, and select New to enter the "New contact" screen. from Idle screen to First, press access Contacts and select OK. Secondly, select New.
Thirdly, you can choose to add the new contact to phone or SIM card. Finally, edit the name and numbers and save them. 6.3 Delete a contact Select the contact you want to delete and select Options. Then select Delete to remove the contact. 6.4 Available options From the contact list, you can access the following options: View View the selected contact.
Make a call to the selected contact. Send message Send an SMS/MMS to a contact you selected from Contacts. Edit Modify the contents of a file: name, etc. Delete multiple Delete multiple contacts. Import/Export Import or export contacts to/from phone or SIM card. Speed dial Set speed dial numbers. Storage status View used and available space in phone and SIM card. 7 7.1 Messages............. Write message From the Message screen select OK\ New to create a text/multimedia 28
message.
How to type a message: Press a number key, 2-9, repeatedly until the desired character is displayed. If the next letter your want is located on the same key as the present one, wait until the cursor is displayed. Example: For “alcatel”, press on the following keys: , , --> alcatel. , , To insert a punctuation mark or special character, press key. If you want to delete the already to typed letters or symbols press delete them one by one.
7.2 Read message From the Message screen select OK\Inbox to read the text/ multimedia message. How to read a message: If a message comes, a notification will be shown in the idle screen. Press View to read it or press Cancle to keep it unread. If you want to view all the messages received or sent, select Messages\ Inbox\Outbox\Sent. While writing a message, select Options to access all the messaging options. You can save any messages that you often send to Drafts.
7.3 Settings • Message center You can set message center.. • Message validity period You can set your message validity period as 6, 24, 72hours, 1 week or Maximum. • Status report Show memory used on the phone and SIM card. • Save sent message You can set whether to save the message has been sent. • Preferred storage Set the path to save the message.
8 FM radio.............. Your phone is equipped with a radio (1) functionality. You can use the application as a traditional radio with saved channels. You can listen to it while running other applications. First, to turn on the radio, select FM radio from main menu. (1) 33 The quality of the radio depends on the coverage of the radio station in that particular area.
Then, search the channel by selecting OK\Options\Auto search (when using this function for the first time). Stations will be automatically saved to Channel list, and you can select one. How to choose the existed channel: a. From the FM radio main screen: Scroll up/down key to change the channel. b. From the channel list: Select Options\Channel list after entering FM Radio, and choose the channel you like. You can Play/ Delete/Edit the selected channel.
Select Options\Channel list\ \Edit after entering FM Radio, and edit the Channel name and Frequency, then select Save. Finally, to turn off the radio, please select "Options\Turn off".
Available options: Turn off Turn off the FM radio Channel list Open the list of saved stations. Save channel Save the current tuned station to the "Channel list". Auto search Start auto search and stations will be automatically saved to "Channel list". Enter frequency Enter the frequency manually.
9 9.1 Camera................. Camera 9.1.1 Take a photo, save or delete The screen acts as the viewfinder. Position the object or landscape in the viewfinder and press to take the image and the images will be automatically saved. If you don’t want it, you may directly delete it. 9.1.2 Settings in framing mode When you enter the "Video" function through "Camera\More options\Photo capture", you are in Framing mode.
by Bluetooth or MMS, or set it as a wallpaper or power on/off image. 9.2 Video 9.2.1 Framing mode When you enter the "Video" function through "Camera\More options\Video capture", you are in Framing mode. Use the mobile screen as a viewfinder and press "More options" for the settings of Flash, Size, Brightness, Contrast, Effect. 9.2.2 Recording mode Once you have chosen your settings, you can launch the recording of your video-clip by pressing the key.
9.2.3 Further operations after shooting a video After shooting a video, you can choose to send your video by MMS, Bluetooth or go to "Application\ Videos" to view it. In the list of "My videos", press "Options" to rename the video, set as power on/off screen, etc.
10 Alarm................. Your mobile phone has a built-in alarm clock with a snooze feature. You can set up your alarm by selecting Alarm\ OK\Edit from main menu.
Repeat You may select Once (default)/ Daily/Working days to your preference. Ringtone You may choose Default ringtones, More tingtones, FM radio or Recording as the alarm ringtone.
11 Application....... When you enter this menu, press OK to select your preferences in the following features: Calculator, Calendar, Notes, My files, Bluetooth, Call filter. 11.
operation and enter the second number, press Equal to display the result. 11.2 Calendar Once you enter this menu, there is a monthly-view calendar for you to check date. 11.3 Notes You can add text that needs to be recorded. 11.4 My files You will have access to all audio and visual files stored in phone or Memory card in My files.. 11.
11.6 Call filter You can set your Blacklist and Whitelist in this menu. 12 Multimedia....... When you enter this menu, press OK to select your preferences in the following features: Internet, Gallery, Video, DV, Recorder.
12.1 Internet You can enter the Homepage and URL, view Bookmarks and History. 12.2 Gallery You can view your photos in this menu. You can select an image or a photo as wallpaper, power on/off screen. 12.3 Videos When access to this feature, you can play, send, rename, delete and store the video according to your preference. 12.4 DV This function allows you to make a video. 12.5 Recorder You can record and store sound in thie menu.
13 Settings............. From the main menu, select Settings\OK and access the function of your choice in order to customize your telephone. 13.
Display, Time & date, Auto power on/off, Language settings. Display This function allows you to select phone wallpaper, Brightness, Backlight, Keypad backlight time. Time & Date Allows you to have settings of local city, date and time, including 12/24h format. You can also set the daylight saving adjustment and activate auto update if needed. Auto power on/off You can set the power on/off time in this function. Language settings Display language for messages.
Loud mode, HAC mode, Meeting mode, Airplane mode. 13.3 Call settings Flip to answer You can activate/deactivate Flip to answer in this menu. Call divert Call forwarding You can activate, cancel or verify the status of the call forwarding to the voicemail or to a specified number. The following configurations are possible: • Unconditional: systematic forwarding of all your calls. The icon is displayed. • Conditional: if your line is busy, if you don’t answer or if you are outside the network range.
The following configurations are possible: • All incoming calls All incoming calls are barred. • All incoming calls when roaming All incoming calls are barred when roaming. • ISD calling All ISD cllas are barred. • Dial when INTL raoming Outgoing international calls except those to your country of subscription are barred. • Cancel all Deactivate all call barring. • Change password Change the original barring password for activating call barring.
You can access activate/deactivate Call time minute reminder, Auto redial and Auto record voice calls in this menu. 13.4 Assistance Refer to "Assistance (SOS)". 13.5 Connections You can access this feature to set and select your preferred network and search mode. • Network account You can set your network account in this menu. • Data connection settings When needed GPRS mode active depending on requirements. Always GPRS mode continuously active.
GPRS data services can be used while roaming overseas. • Network Search mode Network connection can be switched between "Manual" and "Auto". 13.6 Security You can protect your phone by activating and changing the PIN and password, its initial one is 1234.The feature also allows you to lock your phone by activating the PIN2 of Fixed dial number. PIN The SIM card protection code is requested each time the phone is powered on. Modify PIN2 A protection code for certain SIM card features (Billing/Cost/FDN, etc.
(between 4 and 8 digits). Phone lock Lock your phone by setting a password. Change phone lock password Change phone password, its initial one is 1234. Auto keypad lock You can activate/deactivate Auto keypad lock and set the time in this menu. Lock screen using end key This function allows you to lock the screen by pressing the end key. Fixed dial number Allows the phone to be "locked" so that it can only dial certain numbers, or numbers with certain prefixes.
13.7 Regulatory & Safety View your phone information, such as Product model, Manufacturer name, Manufacturer address, IMEI, CU Reference, etc. 13.8 Restore default Make the phone’s settings recover to its default value. End-user data will not be erased. Enter its default password 1234 to confirm to restore and reboot. 13.9 About View the Terms of service and Privacy Policy.
14 Input mode....... This mode allows you to type a text by choosing a letter or a sequence of characters associated with a key. Press the key several times until the desired letter is highlighted. When you release the key the highlight character is inserted into the text.
Safety and use.............. We recommend that you read this chapter carefully before using your phone. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein. • TRAFFIC SAFETY: Given that studies show that using a mobile phone while driving a vehicle constitutes a real risk, even when the hands-free kit is used (car kit, headset...
• CONDITIONS OF USE: You are advised to switch off the telephone from time to time to optimize its performance. Switch the phone off before boarding an aircraft. Switch the phone off when you are in health care facilities, except in designated areas. As with many other types of equipment now in regular use, mobile telephones can interfere with other electrical or electronic devices, or equipment using radio frequency. Switch the phone off when you are near gas or flammable liquids.
Always handle your phone with care and keep it in a clean and dust-free place. Do not allow your phone to be exposed to adverse weather or environmental conditions (moisture, humidity, rain, infiltration of liquids, dust, sea air, etc). The manufacturer’s recommended operating temperature range is -10°C (14°F) to +40°C (104°F). At over 55°C the legibility of the phone’s display may be impaired, though this is temporary and not serious. Emergency call numbers may not be reachable on all mobile networks.
blackouts when exposed to flashing lights, or when playing video games. These seizures or blackouts may occur even if a person never had a previous seizure or blackout. If you have experienced seizures or blackouts, or if you have a family history of such occurrences, please consult your doctor before playing video games on your phone or enabling a flashing-lights feature on your phone.
When you play games on your phone, you may experience occasional discomfort in your hands, arms, shoulders, neck, or other parts of your body. Follow the instructions to avoid problems such as tendinitis, carpal tunnel syndrome, or other musculoskeletal disorders. PROTECT YOUR HEARING To prevent possible hearing damage, do not listen at high volume levels for long periods. Exercise caution when holding your device near your ear while the loudspeaker is in use.
• PRIVACY: Please note that you must respect the laws and regulations in force in your jurisdiction or other jurisdiction(s) where you will use your mobile phone regarding taking photographs and recording sounds with your mobile telephone. Pursuant to such laws and regulations, it may be strictly forbidden to take photographs and/or to record the voices of other people or any of their personal attributes, and duplicate or distribute them, as this may be considered to be an invasion of privacy.
- Do not burn or dispose of a used battery in household rubbish or store it at temperatures above 60°C. Batteries must be disposed of in accordance with locally applicable environmental regulations. Only use the battery for the purpose for which it was designed. Never use damaged batteries or those not recommended by TCL Communication Ltd and/or its affiliates.
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS • CHARGERS Mains powered chargers will operate within the temperature range of: 0°C to 40°C. The chargers designed for your mobile phone meet with the standard for safety of information technology equipment and office equipment use. They are also compliant to the ecodesign directive 2009/125/EC.
The SAR limit set by public authorities such as the Federal Communications Commission of the US Government (FCC), or by Industry Canada, is 0.82 W/kg averaged over 1 gram of body tissue. Tests for SAR are conducted using standard operating positions with the mobile phone transmitting at its highest certified power level in all tested frequency bands.
The World Health Organization (WHO) considers that present scientific information does not indicate the need for any special precautions for use of mobile phones. If individuals are concerned, they might choose to limit their own or their children’s RF exposure by limiting the length of calls, or using “hands-free” devices to keep mobile phones away from the head and body. (fact sheet n°193).
- Consult the dealer or an experienced radio/ TV technician for help. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. For the receiver devices associated with the operation of a licensed radio service (e.g. FM broadcast), they bear the following statement: This device complies with Part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference.
Please note by using the device some of your personal data may be shared. It is under your own responsibility to protect your own personal data and not to share it with any unauthorized or third party devices. For products with Wi-Fi features, only connect to trusted Wi-Fi networks. Also, when using your product as a hotspot (where available), ensure your network security. These precautions will help prevent unauthorized access to your phone.
You can access, review, and edit your personal information at any time by logging into your user account, visiting your user profile or by contacting us directly. Should you require us to edit or delete your personal data, we may ask you to provide us with evidence of your identity before we can act on your request. • LicenseS microSD Logo is a trademark. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by TCL Communication Ltd.
• Hot Line Number: In the United States, call 855-368-0829 for technical support. In Canada, call 855-844-6058 for technical support. On our Website, you will find our FAQ (Frequently Asked Questions) section. You can also contact us by e-mail to ask any questions you may have. An electronic version of this user guide is available in English and other languages according to availability on our server: www.alcatelonetouch.
TCL Communication shall not be held legally responsible for such differences, if any, nor for their potential consequences, which responsibility shall be borne by the carrier exclusively. Telephone warranty.... Your phone is warranted against any defect or malfunctioning which may occur in conditions of normal use during the warranty period of twelve (12) months (1) from the date of purchase as shown on your original invoice.
must immediately inform your vendor and present your phone with your proof of purchase. If the defect is confirmed, your phone or part thereof will be either replaced or repaired, as appropriate. Repaired Phone and accessories are entitled to a one (1) month warranty for the same defect. Repair or replacement may be carried out using reconditioned components offering equivalent functionality. This warranty covers the cost of parts and labor but excludes any other costs.
5) Inclement weather, lightning, fire, humidity, infiltration of liquids or foods, chemical phones, download of files, crash, high voltage, corrosion, oxidation… Your phone will not be repaired in case labels or serial numbers (IMEI) have been removed or altered. There are no express warranties, whether written, oral or implied, other than this printed limited warranty or the mandatory warranty provided by your country or jurisdiction.
Troubleshooting........... Before contacting the service center, you are advised to follow the instructions below: • You are advised to fully charge ( battery for optimal operation. ) the • Avoid storing large amounts of data in your phone as this may affect its performance. • Use User Data Format to perform phone formatting or software upgrading, (to reset User Data format, enter in *#336699*#). ALL User phone data: contacts, photos, messages and files will be lost permanently.
My phone turns off by itself • Check whether your phone is locked when not in use, and make sure you don't accidentally turn off your phone when locking it by pressing the power key • Check the battery charge level • If it still does not work, please use User Data Format to reset the phone. My phone can't charge properly • Make sure you are using an alcatel battery and the charger from the box • Make sure your battery is inserted properly and clean the battery contact if it’s dirty.
• Check with your carrier that your SIM card is valid • Try selecting the available network(s) manually • Try connecting at a later time if the network is overloaded Invalid SIM card • Make sure the SIM card has been correctly inserted • Make sure the chip on your SIM card is not damaged or scratched • Make sure the service of your SIM card is available Unable to make outgoing calls • Make sure you have dialed a valid number and press the send key • For international calls, check the country and ar
Unable to receive incoming calls • Make sure your phone is switched on and connected to a network (check for overloaded or unavailable network) • Check your subscription status with your carrier (credit, SIM card valid, etc.
• Make sure that the receiver, connector or speaker on your phone is clean I am unable to use the features described in the manual • Check with your carrier to make sure that your subscription includes this service • Make sure this feature does not require an alcatel accessory When I select a number from my contacts, the number can't be dialed • Make sure that you have correctly recorded the number in your file • Make sure that you have selected the country prefix when calling a foreign country I am
The flickering standby screen icon is displayed on my • You have saved too many short messages on your SIM card; delete some of them or archive them in the phone memory SIM card PIN locked • Contact your network carrier to obtain the PUK code (Personal Unblocking Key) How to make your battery last longer • Make sure you follow the complete charge time (minimum 3 hours) • After a partial charge, the battery level indicator may not be exact.
The phone can't be detected by others via Bluetooth • Make sure that Bluetooth is turned on and your phone is visible to other users • Make sure that the two phones are within Bluetooth’s detection range Alcatel is a trademark of Nokia and is used under license by TCL Communication Ltd All rights reserved © Copyright 2019 TCL Communication Ltd TCL Communication Ltd reserves the right to alter material or technical specification without prior notice.
