www.alcatelonetouch.us For more information on how to use your phone, and for answers to frequently asked questions, please visit www.alcatelonetouch.us.
6.5 6.6 6.7 Table of Contents Safety and use ����������������������������������������������������������������������������� 4 7 Limited Warranty ��������������������������������������������������������������������� 14 1 Your mobile........................................................................16 1.1 1.2 1.3 2 2.1 2.2 Using the Onscreen Keyboard................................................................32 Text editing........................................................................
13 Accessories ......................................................................117 14 Troubleshooting...............................................................118 15 Specifications....................................................................124 Safety and use ������������������������������ We recommend that you read this chapter carefully before using your phone.
• CONDITIONS OF USE: You are advised to switch off the telephone from time to time to optimize its performance. Remember to abide by local authority rules of mobile phone use on aircrafts. Operational Warnings: Obey all posted signs when using mobile devices in public areas. Follow Instructions to Avoid Interference Problems: Turn off your mobile device in any location where posted notices instruct you to do so. In an aircraft, turn off your mobile device whenever instructed to do so by airline staff.
- If you continue to have sore hands, wrists, or arms during or after playing, stop the game and see a doctor. PROTECT YOUR HEARING To prevent possible hearing damage, do not listen at high volume levels for long periods. Exercise caution when holding your device near your ear while the loudspeaker is in use.
The exposure standard for mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by public authorities such as the Federal Communications Commission of the US Government (FCC), or by Industry Canada, is 1.6 W/kg averaged over 1 gram of body tissue. Tests for SAR are conducted using standard operating positions with the mobile phone transmitting at its highest certified power level in all tested frequency bands.
Note that any data shared with TCT Mobile Limited is stored in accordance with applicable data protection legislation.
General information ������������������� Limited Warranty ������������������������ • Website: www.alcatelonetouch.com • Facebook: http://www.facebook.com/alcatelonetouchusa/ www.facebook.com/alcatelonetouchcanada • Twitter: http://www.twitter.com/alcatel1touch • Hot Line Number: In the United States, call 855-368-0829 for technical support. In Canada, call 855-844-6058 for technical support.
There are no express warranties, whether written, oral or implied, other than this printed limited warranty or the mandatory warranty provided by your jurisdiction. In no event shall TCL Communication Ltd. or any of its affiliates be liable for incidental or consequential damages of any nature whatsoever, including but not limited to commercial loss, to the full extent those damages can be disclaimed by law.
Camera Flash/Flashlight Camera Power key • Press: Lock the screen/Light up the screen. • Press and hold: Show the popup menu to select from Power off/Restart/Aeroplane mode. SIM card/ SD card slot Volume key • Press and hold the Power key and Volume up key to reset. Power key • Press and hold the Power key and Volume down key to capture a screenshot. • Press and hold the Power key for at least 8 seconds to force reboot or hold it longer to power off.
1.2 Getting started Charging the battery 1.2.1 Set up Inserting or removing the SIM card/SD card You must insert your SIM card to make phone calls. You do not need to power off your phone before inserting or removing the SIM card as this phone can support hot swap. Connect the battery charger to your phone and wall socket respectively, the LED indicator will light while charging. • Make sure the battery is correctly inserted before connecting the charger.
Set up your phone for the first time Status bar • Status/Notification indicators • Touch and drag down to open the notification panel. The first time you power on the phone, you should set the following options: • Select the phone's language, then touch Search bar • Touch to enter text search screen. • Touch to enter voice search screen. . • Select an enable Wi-Fi then touch NEXT, otherwise touch SKIP. • Learn more Google services, then touch NEXT. • Set up Location, then touch NEXT.
Status icons Slide/Swipe GPRS connected No signal Slide the screen to scroll up and down the applications, images, and web pages… at your convenience. You can slide the screen horizontally too.
Notification icons Touch and drag down the Status bar to open the Quick settings panel or Notification panel. Touch and drag up to close it. When there are notifications, you can touch them to access notifications directly.
1.3.3 Search bar The phone provides a Search function which can be used to locate information within applications, the phone or the web. To create a screen unlock pattern (refer to section “Screen lock” for detailed settings) • From the Home screen, touch to open the applications list, then touch Settings\Lock screen\Screen lock\Pattern. • Draw your own pattern. Draw your unlock pattern Search by text Touch to confirm by drawing pattern again • Touch the Search bar from the Home screen.
If you have chosen Swipe as the screen lock, you can press the Power key to light up the screen, then swipe up to unlock the screen, swipe left to enter Camera or swipe right to enter Call. Double touch to enter the detail screen Swipe up to unlock the screen Create folders To improve the organization of items (shortcuts or applications) on the Home screen and the Favorite tray, you can add them to a folder by stacking one item on top of another.
Touch one thumbnail and slide it right/left or touch Touch to delete. at the bottom of the screen to delete all thumbnails at once. 1.3.7 Volume adjustment Using the volume key Press the Volume key to adjust the volume. To active the vibrate mode, press the Volume down key until the phone vibrates. Using Settings menu From the Home screen, touch to open the applications list, then touch Settings\Sound & notification\Sound to set the volume of media, ringtone, alarm, etc. to your preference.
2.2 Text editing 3 You can edit the text you have entered. • Long press or double touch within the text you would like to edit. • Drag the tabs to change the highlighted selection. • The following options will show: Select all Paste . • Touch the , Cut , Copy and icon to go back without any action. 3.1 hone call, Call log and P People..................................... Call................................................................ 3.1.
Enter the desired number from the keyboard directly and touch to place the call or select a contact from CONTACTS or RECENTS by sliding or touching tabs, then to make the call. The number you entered can be saved to Contacts by touching then touching Create new contact. If you make a mistake, you can delete the incorrect digits by touching To hang up a call, touch and .
Touch to end the current call. • Touch the icon Touch to activate the speaker during the current call. Touch this icon again to deactivate the speaker. • Then touch the icon and then touch the icon to start the conference. • Touch to end the conference call and disconnect all callers. Touch to mute the current call. Touch this icon again to unmute the call. 3.1.6 Call settings Touch to display the Dial pad. Touch from the Call screen, then touch Settings.
• Vibrate reminder: Mark the checkbox to enable vibration when the call is connected. • Service Dialling Numbers: You can place a call from the SDN list. • TTY mode: TTY mode can be used by people who are deaf, have poor hearing or speech impairments. • Hearing aids: Hearing aid mode can be used by people who are deaf, have poor hearing or speech impairments.
The contact you have deleted will also be removed from other applications on the phone or web the next time you synchronize your phone. Touch to save. Touch to select Phone or SIM card. Touch Touch Touch Touch Touch Touch to display the contacts list option menu, following actions are enabled: • Contacts to display Choose contacts to display. • Import/export Import or export contacts between phone, SIM card, and microSD card; or to share contacts.
Change a contact’s default phone number The default phone number (the number which has priority when making a call or sending a message) will always be displayed under the contact name. To change the default phone number, long press the number you want to set as the default number from the contact's details screen, then select Set default. A appears before the number.
At this time, you are required to select the contact whose information you want to join with the first contact. The information from the second contact is added to the first one, and the second contact will no longer be displayed in the Contacts list. 4 To separate contact information, touch the contact whose information you want to separate, touch to enter edit contact screen, then touch again and touch Separate, touch OK to confirm. 4.1 3.3.
For saved contacts, touch the photo to open the Quick Contact panel to communicate with the contact. For unsaved contacts, touch the photo to add the number to your Contacts. Sending a text message Attach options: • Take photo Access the Camera to capture a new picture for attaching. • Capture video Enter the mobile phone number of the recipient in the To bar or touch to add recipients and touch the Send message bar to enter the text of the message. Touch the icon to insert emoticons.
Touch to view more options. Touch to delete current attachment. Touch to edit current slide. Touch to view other slides. 4.1.3 Adjust message settings You can adjust a range of message settings. From the Messaging application screen, touch and touch Settings. • SMS enable Storage • Delete old messages Touch to create a new message. 4.1.2 When receiving a message, an icon will appear on the status bar as a notification.
Multimedia message (MMS) settings Cell Broadcast settings • Delivery reports Select to request a delivery report for each multimedia message you send. • Cell broadcast Mark the checkbox to enable receipt of cell broadcast messages. • Read reports Select to request a report on whether each recipient has read a multimedia message sent by you. • Select CB ringtone Touch to select CB ringtone when receiving cell broadcast messages.
To create and send emails To reply or forward emails • Touch the icon • Reply When viewing an email, touch sender of this mail. • Reply all Touch and select “Reply all” to send the message to all people in a mail loop. from the Inbox screen. • Enter recipient(s)’s email address in To field, and if necessary, touch and touch Cc/Bcc to add a copy or a blind copy to the message. • Enter the subject and the content of the message. • Touch to add an attachment.
Touch to access the following options. • Move to Touch to move the mail to other labels. • Change labels Touch to change the label of the email message or conversation. • Add/Remove star • Auto-fit messages Mark the checkbox to shrink messages to fit the screen and allow zooming. • Auto-advance Touch to select which screen (Newer, Older or Conversation list) to show after you delete or archive a conversation. To assign a star or remove the star from the conversation.
• Manage labels Touch to open the Label screen, where you can manage synchronization and notifications. • Download attachments Mark the checkbox to auto download attachments to recent messages via Wi-Fi. • Images Touch to set whether images are always shown or if you will be prompted to show them. To create and send emails • Touch the icon • If necessary, touch Cc/Bcc to add a copy or a blind carbon copy to the message. • Enter the subject and the content of the message. • Touch 4.2.
5 alendar & Alarm clock & C Calculator............................... (1) 5.1 Calendar.................................................... 5.1.2 To create new events You can add new events from any Calendar view. • Touch to access a new event edit screen. • Fill in all required information for this new event. If it is a whole-day event, you can select ALL DAY. • Invite guests to the event. Enter the email addresses of the guests you want to invite with commas to separate.
Touch and drag down the status bar to open the notification panel, touch an event name to view the Calendar notification list. Touch the Back key to keep the reminders pending in the status bar and the notification panel. 5.2 Time .............................................................. • Style Touch to set the clock style to Analog or Digital. • Automatic home clock Mark the checkbox to enable the function when travelling in an area where the time is different, add a clock for home.
Touch to halt the total and lap times. These will only restart after is touched. Touch 5.3 to delete the record. Calculator.................................................... With the Calculator, you can solve many mathematical problems. To access this function, touch Calculator. from the Home screen, then touch 6 Getting connected................. To connect to the internet with this phone, you can use GPRS/ EDGE/3G/4G LTE networks or Wi-Fi, whichever is most convenient. 6.
To set preferred network mode • Touch Settings. • Touch Settings\More\Mobile networks\Preferred network mode. • Touch Wi-Fi, then touch the screen. 6.1.2 Wi-Fi • Enter the name of the network and any required network information. Using Wi-Fi, you can connect to the Internet when your phone is within range of a wireless network. Wi-Fi can be used on your phone even without a SIM card inserted. To turn Wi-Fi on and connect to a wireless network • Touch Settings.
Touch to search and go to this address Touch to delete all contents Touch to go the suggested website To find text on a web page • Touch the icon from Browser screen to display option menu, touch Settings\Find on page. • Enter the text or phrase you want to find. • The first word with matching characters will be highlighted on the screen, and subsequent matches will be boxed. • Touch the up or down arrow to switch to the previous or next matching items.
6.2.1 Manage links, history, downloads Other options: • Refresh To refresh the current page. • Forward To forward the pages you have opened. To manage a link, phone number or address displayed on a web page • Bookmarks To see the bookmarks and browsing history. • Link • Save to bookmarks To add the current website page as a bookmark. • Share page To share the current page with your friends in various ways, e.g. via Message, Email, Bluetooth, etc.
6.2.2 Manage bookmarks 6.2.3 Settings To bookmark a web page A series of settings are available for your adjustment. To access Browser settings, touch the Menu key from the Browser screen, and touch Settings. • Open the web page you want to bookmark. • Touch the icon and Save to bookmarks, or from the HISTORY screen, touch the star beside the URL. General • Enter the name and the location if needed and touch OK to confirm. • Set home page Touch to set home page.
• Clear location access Touch to clear location access for all websites. • Remember passwords Mark to save usernames and passwords for websites. • Clear passwords Touch to clear all saved passwords. Accessibility • Force enable zoom Mark to control the zoom level for a website according to your preference. • Text scaling Slide to change the size of the text display. • Block popups Mark the checkbox to prevent popup windows. • Text encoding Touch to select the character-encoding standard.
To turn on Bluetooth 6.4 • Touch Settings. With the USB cable, you can transfer media files and other files between your microSD card/internal storage and a computer. • Touch to activate/deactivate this function. To make your phone more recognisable, you can change your phone's name which is visible to others. • Touch Settings\Bluetooth. • Touch the icon and Rename this device. • Enter a name, and touch Rename to confirm.
You can now safely remove the microSD card from the phone. To rename or secure your portable hotspot To format a microSD card When a Portable Wi-Fi hotspot is activated, you can change the name of your phone's Wi-Fi network (SSID) and secure its Wi-Fi network. • Touch the Menu key from the Home screen, • Touch Settings\Storage. • Touch Erase SD card. On the screen a popup warns you that formatting the microSD card will erase its contents, touch . 6.
To connect/disconnect VPN • Touch Settings\More\VPN. 7 • VPNs you have added are listed; touch the VPN you want to connect with. Google Play Store is an online software store, where you can download and install applications and games to your Android Powered Phone. • In the dialog that opens, enter any requested credentials and touch Connect. To open Google Play Store: To connect to a VPN: To disconnect: • Open the Notification panel and touch the resulting notification for the VPN disconnection.
Touch a category on Google Play Store screen to browse its contents. You can also select a subcategory if there is any. Within each category you can select to view items sorted by Top free, Top new free and Trending, etc. • After download and installation have finished, you will see a notification icon on the status bar. Be especially cautious with applications that have access to many functions or to a significant amount of your data.
To request a refund Auto update If you are not satisfied with the application, you can ask for a refund within 15 minutes of the purchase. Your credit card will not be charged and the application will be removed. If you change your mind, you can install the application again, but you will not be able to request a refund. Touch and Settings\Auto-update apps to enable this function.
8 Multimedia applications 8.1 Camera/Camcorder................................... Your mobile phone is fitted with a Camera and a Camcorder for taking photos and shooting videos. Before using the Camera or Camcorder, be sure to remove the protective lens cover to avoid it affecting your picture quality. To access this function, touch Camera. from the Home screen and then touch To shoot a video Switch Camera mode to Video mode.
and touch the icon to access Camera settings. Touch to select categories: Albums, Locations, Times, Videos. Touch to open Camera. • Size Touch to set the picture size. • Timer Touch to set the timer to OFF, 5s or 10s. • GPS tagging Touch to turn on/off the GPS tagging. • Shutter sound Touch to turn on/off the shutter sound. • Grid Touch to turn on/off grid. • Exposure Touch to set the exposure value. • Anti Banding Touch to set anti banding. • Video quality Touch to set video quality.
You can touch one album, then slide left or right to view the pictures. Touch a picture you want to work on, touch the selected one. Touch to share selected ones. Touch the Touch icon to delete a Touch to show more information. Touch to search for a video. icon to set them as contact ID or wallpaper, etc. Touch to play the video . from full-screen picture view to access more options. By touching the Menu key from the YouTube screen, you can set General settings for YouTube.
8.4.1 Playing music Touch a song to play it. 9 Google Maps...................... 9.1 Get My Location 9.1.1 Choose a data source to identify My Location Touch Settings\Location and then touch the switch . There are 3 modes to choose from to determine the location: High accuracy, Battery saving and Device only. Touch to go back to the previous screen. 9.1.2 Open Google Maps and view My Location Touch to access the song list. Touch Touch to access more options.
To move the map, drag it with your finger. To zoom in and out of a map, pinch or spread your fingers, or you can also zoom in by double-touching a location on screen. 9.2 Search for a location 9.3 Get driving, public transport or walking directions 9.3.1 Get suggested routes for your trip Touch the icon from the Maps screen. While viewing a map, touch Google at the top search box to activate the search function. In the search box, enter an address, a city or a local business.
9.4 Share a location • Long press a location on a map. • Touch the information at the bottom then touch the icon the location. to share 10 Others.................................. 10.1 File Manager................................................ To access this function, touch Manager.
Available options: 10.3 Radio............................................................ Your phone is equipped with a radio(1) with RDS(2) functionality.You can use the application as a traditional radio with saved channels or with parallel visual information related to the radio program on the display if you tune to stations that offer Visual Radio service. To access this function, touch Radio.
11 Settings........................... To access this function, touch Settings. from the Home screen, then touch 11.1.4 More\Aeroplane mode Touch the switch of Aeroplane mode to simultaneously disable all wireless connections including Wi-Fi, Bluetooth and more. 11.1.5 More\Default SMS app Touch to set the default SMS app. 11.1 Wireless & network 11.1.6 More\Tethering & portable hotspot 11.1.
11.1.8 More\Mobile networks 11.1.9 More\Emergency alerts Data enabled Emergency alerts If you do not need to transmit data on all mobile networks, turn off Data enabled to avoid incurring significant charges for data use on local operator mobile networks, particularly if you do not have a mobile data agreement. • Presidential: Presidential alerts are always displayed.
11.2 Device 11.2.2 Sound & notification 11.2.1 Gestures Use the Sound settings to configure many aspects of call and notification ringtones, music, and other audio settings. The device allows you to select the following gestures: • Turn over to activate Touch to set whether to activate the snooze feature or dismiss a ringtone when the device is turned over. • Double tap screen Mark the checkbox to enable the function that lets you turn the screen on or off by a double tap.
11.2.3 Display Owner info Touch to input owner information which will display on the locked screen. • Brightness level Touch to set the level of brightness. • Adaptive brightness Touch to enable automatic adjustment of the screen brightness. • Wallpaper Touch to set the wallpaper. 11.2.5 LED indicator • Sleep Touch to set screen timeout. Touch to turn on/off the LED indicator. • Daydream Touch to set the Daydream. • Font size Touch to set the font size.
11.3 Personal Unmount SD card You must mount the microSD card before using applications and files in it, or format the microSD card. Unmount the microSD card from your phone so that you can safely remove it when the phone is on. Erase SD card Permanently erases everything on a microSD card and prepares it for use with your phone. 11.2.7 Battery 11.3.
Unknown sources Personal dictionary Mark the checkbox to permit installation of applications that you obtain from websites, emails, or other locations other than Google Play Store. Touch to open a list of the words you’ve added to the dictionary. Touch a word to edit or delete it. Touch the add button (+) to add a word. To protect your phone and personal data, download applications only from trusted sources, such as Google Play Store.
11.3.4 Backup & reset 11.4 System Back up my data 11.4.1 Date & time Touch the switch to back up your phone’s settings and other application data to Google Servers, with your Google account. If you replace your phone, the settings and data you’ve backed up are restored onto the new phone for the first time you sign in with your Google account.
11.4.2 Accessibility Speak passwords Use the Accessibility settings to configure any accessibility plug-ins you have installed on your phone. Mark the checkbox to speak passwords while typing. TalkBack Accessibility shortcut Touch to turn on/off to enable/disable accessibility features. When TalkBack is on, your device provides spoken feedback to help blind and low vision users. Text-to-speech output Switch Access Refer to "Preferred engine/Speech rate/Listen to an example" setting before.
11.4.3 Regulatory & safety Touch to view product information. 11.4.4 About phone 12 aking the most of your M phone................................... This contains information about things ranging from Legal information, Model number, Firmware version, Baseband version, Kernel version, Build number to those listed below: 12.1 FOTA Update System updates You can use the FOTA Update tool to update your phone's software. Touch to check for system updates. To access System updates, touch Settings\Abou
13 Accessories ........................ The latest generation of ALCATEL ONETOUCH mobile phones offers a built-in handsfree feature that allows you to use the telephone from a distance, placed on a table for example. For those who prefer to keep their conversations confidential, an earpiece is also available known as the headset. 14 Troubleshooting ����������������� Before contacting the service centre, you are advised to follow the instructions below: 4.
My phone can't charge properly • Make sure you are using an ALCATEL ONETOUCH charger from the box. • Make sure that your battery is not completely discharged; if the battery power is empty for a long time, it may take around 20 minutes to display the battery charger indicator on the screen. • Make sure charging is carried out under normal conditions (0°C to +40°C). • When abroad, check that the voltage input is compatible.
When I select a number from my contacts, the number can't be dialed • Make sure that you have correctly recorded the number in your file. • Make sure that you have selected the country prefix when calling a foreign country. I am unable to add a contact in my contacts • Make sure that your SIM card contacts are not full; delete some files or save the files in the phone contacts (i.e. your professional or personal directories).
How to properly care for my phone for water resistance The device may be damaged if water or dust enters the device. Follow these tips carefully to prevent damage to the device: • Make sure SIM/SD cover and other covers are tightly closed. • Do not immerse the device in water deeper than 1 metre and keep it submerged for more than 30 minutes. • Do not immerse the device to water moving with force, such as ocean waves, or waterfalls.
Audio supported formats AAC LC/LTP, AAC+, enhanced AAC+, AMRNB, AMR-WB, FLAC, MP3, MIDI, Vorbis, PCM/ WAVE Video supported formats H.263, H.
