FAQ for CONQUEST™ i. Basic Setting 1. How do I set up phone settings the first time I turn on the device? 2. How do I change the language on the device? 3. How do I find the IMEI number on this ALCATEL ONETOUCH device? 4. What is a Google account? Why use a Google Account? 5. How do I check the phone system version, Model Name, Android version, Baseboard version, & Kernel version? 6. How do I change the font size of the phone? 7. How do I take a screenshot? 8. Where can I view the screenshot? ii.
v. Ringtone & Sounds 35. How do I change my default ringtone and volume for incoming calls? 36. How do I change ringtone to vibration? 37. How do I change ringtone for individual contacts? 38. How do I set an MP3 as a ringtone 39. How do I change the ringtone and volume of the alarm? 40. How do I set priority interruptions? vi. Message 41. How do I add attachments in MMS? 42. How do I forward a message to other contacts? 43. How do I delete messages? 44. How do I change the input method? vii.
65. How do I read and reply email? 66. How do I switch email accounts? xii. Browser 67. How do I add a new page or quick switch in the browsing? 68. How do I back up my phone number and contacts to my Google account? xiii. Back up & Reset 69. How do I back up my data with the phone? 70. How do I perform a factory reset on my phone? xiv. Troubleshooting 71. How do I turn on USB debugging? 72. What do I do when my phone displays this warning: “high temperature?” 73.
i. Basic Setting 1. How do I set up phone settings the first time I turn on the device? The first time you turn on the phone, you will see a welcome screen. You can start to set up your phone by touching the “Get started” icon and follow the instructions. A series of screens will lead you through the setup process. You also have the option to skip some steps during the process. 2.
. How do I check the phone system version, Model Name, Android version, Baseboard version, & Kernel version? You can check the information by accessing into menu -> “Settings” -> “About phone”. 6. How do I change the font size of the phone? You can change the font size by accessing menu-> “Settings” -> “Display” -> “Font size” -> select a type you need. 7. How do I take a screenshot? Users can now share what's on their screens more easily by taking screenshots.
view the screenshot by tapping on the thumbnail in the notification tray or by visiting your Gallery application. 8. Where can I view the screenshot? You can view the screenshot by tapping on the thumbnail in the notification tray or by visiting your Gallery app. ii. Home screen 9. How do I use the notification Bar? Notifications report the arrival of new messages, calendar events, and alarms, as well as on-going events, like, when you have configured your phone as a Wi-Fi hotpot.
8) Calendar notification and email to all attendees with an embedded quick response to notify them something. 10. How do I use quick settings? You can access quick settings by dragging the Status Bar down again in the Notification Panel or drag the Status Bar down with two fingers. 11.
Or you can touch and hold a notification to identify the application that created it and turn off notifications from that application if needed, as well as remove the application. 12. What can I do to embellish the home screen? You can add widgets, applications, shortcuts into the home screen or set your favorite wallpaper. 13. How do I add new widgets or applications to the home screen? To add new applications to the home screen, please press the menu icon see all the applications.
To add new widgets into home screen, please touch and long press on home screen in a spot that’s not occupied, touch “WIDGETS”, you will see all the widgets at the bottom. Touch and drag a widget to your desired screen. 14. How do I delete widgets or applications from the home screen? Please press the application icon on home screen for about 2 seconds, the icon will then become bigger and a “Remove” icon will appear at top of home screen.
17. How do I set the screen lock? In order to protect your personal information, you can adjust your phone’s lock settings by pressing the “Menu” key on the home screen -> “Settings” -> “Security” -> “Screen lock” ->Touch the type of lock you would like to use. After you set a lock, a lock screen displays whenever your screen is woken up, requesting pattern, PIN, or other specified key. Here is a sample for pattern lock setting. Take pattern for example.
Draw a pattern as you like, and then touch “Confirm” to finish the setting. Notes: Screen lock options are listed in the approximate order of the strength of their security, starting with “None” and “Slide”, which provide no security. 18. What can I do with Google search? Google Search is available from the top of any home screen. With Google Search you can, 1) Type Search terms: touch Google. As you type, suggestions appear below the Search Box. 2) Search for a suggestion immediately, touch it.
5) You can simply swipe the card away and then more search results on Google.com will be shown normally as before. Voice Search: You can also touch the Microphone Icon 1) 2) 3) 4) to make Voice Search: Faster than ever. Understanding natural languages. Besides the card displayed, it speaks answers back to you with the power of the “Knowledge Graph”. You can say "Okay Google" to activate Voice Search from within Google Search. 19.
iii. Phone call 20. How do I set speed dial on this ALCATEL ONETOUCH device? Set speed dial in “Widgets” 1) Touch and long press on home screen that’s not occupied, touch icon “WIDGETS,” you will see all the widgets at the bottom. 2) Find “Direct Dial” icon 3) Press and hold to drag the icon onto Home screen 4) The Contact app will pop up. Then touch the contact that you want to set as direct dial. 5) A Direct Dial will be created on the home screen 6) You can touch the icon to make a speed dial. 21.
to make a call. it is call log tab. It shows recent calls. There are three different color arrow icons beside a call to indicate the type of calls. Means missed incoming call Means received incoming call Means outgoing call it shows all the contacts. 23. How do I answer or divert a call? When you receive a phone call, the incoming call screen opens. It shows caller ID and any additional information about the caller that you have saved in People app.
You can edit text quick response in the “Phone” app-> press the menu key in the top right corner of screen -> “Settings” -> “General settings” -> “Quick responses”. 24. How do I silence the ringer of incoming calls? Press the Volume Up/Down button on the side of your device. 25. How do I hold and answer another call? During a call, you can use some buttons near the bottom of the screen Switch to the dialer.
Switch to another call in process Add another call Combine two or more calls How do I make a three way call/ conference call? You can do this: 1) Call the first person 2) Touch “Add call” (this function may under menu according to the different phones), then you can choose the third person you want to call. 3) When you get through the second person or the third person (It depends how many calls you want to merge), you can touch “Merge calls” call.
color arrow icons beside a call to indicate the type of calls. Means missed incoming call Means received incoming call Means outgoing call 30. How do I switch to mute mode during a call? You can touch to mute your microphone. During a call, you can use some buttons near the bottom of the screen Switch to the dialer. Control the audio output Mute your microphone Put the other party on hold Switch to another call in process Add another call Combine two or more calls 31.
Please touch “Contacts” -> touch icon ->Enter the number and contact name-> Touch to save (contacts only can be save in phone). Way 2: Add new contacts from “Phone” app Please touch “Phone” app-> Type the number in the dialer-> press the menu key -> Touch “New contacts”-> Enter the name and related information -> Touch icon to save(contacts only can be save in phone). 33.
b. Change volume for incoming calls 1) Touch “Settings” icon from home screen or under main menu. 2) Touch “Sound & notification”. 3) You will see a Volume Bar. Please drag to adjust the volume. 36. How do I change ringtone to vibration? To activate Vibrate, press the volume key down until you feel the phone vibrate. To resume normal ringtone, press the volume key up. 37. How do I change the ringtone for individual contacts? Please follow below steps to adjust ringtone for an individual caller.
appear. 4) Touch “Set ringtone”, a list of ringtone will appear 5) Touch a ringtone to select and hear it.d 6) Touch “OK” to confirm your final selection. Note: you can only set individual ringtone for the contacts which are saved in Phone. 38. How do I set an MP3 as ringtone? Please follow below steps to make MP3 as phone ringtone. 1) Touch to open the “Music” app, you will see the music list 2) Touch and hold for some time on the music that you want to set as ringtone.
Please follow below steps to change the volume and ringtone of alarm. Touch and open “Time” app. Touch alarm icon at the top Touch related alarm to get further settings Touch ringtone, then a list of ringtones appear. Touch a ringtone to select and hear it. Touch “OK” to confirm your final selection. 40. How do I set priority interruptions? 1) Touch “Settings” icon from home screen or under main menu. 2) Touch “Sound & notification”.
2) Touch 3) Touch to create a new message to add pictures, videos, audios… 4) Touch to select what you want to attach in the new message. 42. How do I forward a message to other contacts? Please follow below steps to forward messages. 1) Touch to open the message 2) Touch and hold for seconds on the message that you want to forward. 3) Select “forward” option 4) Enter the recipient number or select from the contacts 43. How do I delete messages? You can follow steps to delete a message.
Way 2： In message editing screen, you will see keyboard icon in the indicator icons area. Drag down the notifications bar, and then touch “Change keyboard” to change input method. viii. Internet & Applications 45. How do I download and install applications? The Play Store is the primary way of finding and installing applications on your Android phone. You can use USB to connect PC to download and install applications or download and install applications from Play Store on the phone.
5) Touch ok to continue the operation. 47. How do I switch to recent used applications? Android is inherently capable of multitasking, and has a sophisticated mechanism for deciding which applications should be kept running in the background, and which should be killed to conserve system resources. You can check recent used applications very easily. Just touch the Menu key in the bottom right corner of screen, recent used applications appear.
5) Enter a password or other credentials to connect network. 50. How do I configure proxy settings for a Wi-Fi network? Some network administrators require you to connect to internal or external network resources via a proxy server. By default, the Wi-Fi networks are not configured to connect via a proxy, but you can follow below steps to change that for each Wi-Fi network you’ve added.
2) 3) 4) Touch “Accounts” Touch “Add account” Follow the onscreen steps to enter information about the account. *most accounts require a username and password, but the details depend on the kind of account and the configuration of the service you’ve connected to. You can get further setting about back up by following steps. 1) Touch “Settings” icon from home screen or under main menu 2) Touch “Back up & reset” 3) In the screen that opens, activate “Back up my data”. 53.
Note: to change the data usage cycle or set mobile data limit, you should turn on the data connection first. ix. Bluetooth 55. How do I turn on my Bluetooth and pair with another Bluetooth? Bluetooth is a short-range wireless communications technology used to communicate between devices over a distance of about 8 meters. To connect to a Bluetooth device, you must turn on your phone’s Bluetooth radio. And the first time you use new Bluetooth device, you must pair it with the one you want to connect.
56. How do I change the name of a Bluetooth device? You can follow below steps to rename a Bluetooth device. 1) Touch “Settings” 2) Touch “Bluetooth” 3) Touch Menu key in the top right corner of screen 4) Touch “Rename this device” Type the name you want and press “Rename” to save. 57. How do I configure or un-pair a Bluetooth device? Some Bluetooth devices have multiple profiles. Profiles can include the ability to transmit your conversations, play music in stereo, or transfer files or other data.
select which profiles you want to use with your phone. You can also change the name of the Bluetooth device. You can follow below steps to unpaired a Bluetooth device. 1) Touch “Settings” icon from home screen or under main menu 2) Touch “Bluetooth” *Make sure the Bluetooth is turned on 3) x. Touch the Quick Settings icon beside the connected Bluetooth device you want to configure 4) A screen opens that allows you to change the device’s name or unpaired it. Camera 58.
Set HDR mode Setting flash led Touch to take the panoramic photo More settings Touch to scan the QR code Switch camera Touch to take videos Touch to take picture 59. How do I take a panoramic photo? You can follow below steps to take a panoramic photo. 1) Touch to open the camera app. 2) Touch to choose the panoramic icon bar. 3) Then press the bottom button to start the capture 4) Follow the arrows to finish the photo taking.
60. How do I use burst mode shooting? You can follow the steps below to use burst mode shooting: 1) Touch to open the camera app. 2) Touch to choose the Continuous shot 3) You can activate bursting shooting by pressing and holding the capture button. xi. Music & Video 61. How do I stop the music that is playing? You can stop the playing music by swiping down the notification bar, touching icon to stop the music. 62. How do I play music? Please touch the “Play Music” app from home or under main menu.
if you choose 'other' type, you need get detail setting from mail service supplier. 64. How do I create and send emails? To create and send emails, you can follow below steps. 1) Touch “Email” App icon to open it. 2) Touch in the bottom to create a new email 3) Touch to enter the recipient, subject and email content. 4) You can also touch Menu key or “Add Cc/Bcc” 5) Touch send icon in the top right corner of screen to “Attach file” once you finished the mail.
To read incoming emails, you can do like below. 1) Swipe down the notifications bar if there is email incoming notice 2) Touch the related notice in the notifications bar to open the email Or you can, 1) Touch “Email” App icon to open it. 2) Touch to refresh the inbox 3) Touch one email to read it. To reply emails, you can follow below steps. 1) Touch to open the email you want to reply first. 2) Touch reply icon to reply the email 66.
The browsing in Android 5.0 allows you to jump to their favorite content faster. You can follow below steps to have a try. 1) Be sure you have already connected to the internet 2) Touch “Chrome” icon in the home or all app page 3) Enter an address to open it 4) You can touch Browser tabs menu to view all the browser tabs and touch to quickly switch between them. 5) You can touch to add a new page Note：New tabbed web browser allows up to 16 tabs 68.
2) Touch “Contacts” app 3) Touch Menu (Menu key is at the top right corner of screen), then a menu appears 4) Touch “Accounts”. 5) Touch Google 6) Touch to choose an account 7) Touch “Contacts” in the open window. Then all contact lists will be synchronized to your account. b. 1) 2) 3) 4) 5) xiv. You can also follow below steps to finish contacts back up Touch “Settings” from home screen or under main menu. Touch “Accounts”. Touch Google Touch to choose an account Touch “Contacts” in the open window.
5) Touch “ERASE EVERYTHING” to start. Warning: this action will erase all your personal information and downloaded apps.
xv. Troubleshooting 71. How do I turn on USB debugging? To turn on the USB debugging, you can follow below steps. 1) Go to “Settings” -> “About phone” -> “Build number” 2) Touch the Build number no less than 7 times. 3) When you see a warning that mentioned developer mode already turned on 4) Back to “Settings” again, you will find the “Developer options” 5) Touch “Developer options” 6) Check “USB debugging”. 72.
mode, select “Charging mode”. Computers that use Windows XP might not connect properly, because they don’t have the proper drivers installed by default. To fix this, download and install Windows Media Player 11 or higher which contains the proper drivers. Computers that use Mac OS X 10.5 or later might not connect properly, because they don’t have the proper drivers installed by default. To fix this, download and install Android File Transfer which contains the proper drivers. 76.
