i. Basic Setting 1. How can I set up my Alcatel device when I turn it on for the first time? The first time you turn on the phone, you will see a welcome screen. You can start to set up your phone by following the instructions. A series of screens will lead you through the setup process. You also have the option to skip some steps during the process. You can set screen lock to prevent others from using this phone without your permission.
. How can I change the language of the device? Change language of your phone by accessing into main menu -> “Settings” -> “Language & input” -> “Language” -> choose the language you want. 3. How can I check the IMEI number of my Alcatel device? You can check the IMEI information by touching *#06# in dial keypad, or by going to main menu -> “Settings” -> “About phone” -> “Status” -> “IMEI information”. 4.
5. How can I make a screenshot? Users can share what's on their screens more easily by taking screenshots. Hardware buttons let them snap a screenshot and store it locally. Afterward, they can view, edit, and share the screen shot in Gallery or a similar app. Push power button and Volume down button at the same time for a couple of seconds.
You can find the setting of BOOM key through below path: setting->Boom key a. While your phone screen is off You can turn on the screen on by press Boom key, double press Boom key to take a photo or long press to take a burst shot (10 shootings). b. While your phone screen is on You can choose 5 options for the Boom key. If you set 1 option for Boom key, you will access into the function directly while you press the Boom key in screen on mode.
1) Experience live weather animations after pressing Boom key 2) Boost the loudness and bass sound of the speaker while listening to music 3) Apply fun effects to interesting moments of your video while watching it. Press Boom key again to try different effects.
mode (outsource videos cannot). And you can touch to record the video with fun effects. 4) Create an immersive video experience with improved surround sound while watching videos online.
5) Enhance the voice clarity and loudness while making a call in a noisy environment. 6) Create a photo collage after pressing Boom key in Gallery moments. Press again to change the collage template.
Camera key Press to launch camera, double press to take photo, long press to take burst shot Take instant screenshot You can take an instant screenshot after pressing Boom key
Trigger application You can set up a short up for an application, which can be triggered by pressing Boom key Do nothing No any function will related with Boom key after select this option ii. 8. 9.
When you receive a notification, its icon appears in the top left corner of the screen. You may also hear a sound notice depending on your sound setting. With the notification bar, you can: 1) See your notifications by swiping your finger down from the top of the screen. 2) Respond to a notification by touching it. 3) Dismiss a notification bar by swipe it sideways. 4) Dismiss all event-based notifications by touching the at the bottom right corner of screen. Some on-going notifications may remain.
To add new applications on the Home screen, touch the menu icon , you will see all the applications. Long-press and drag an application to your desired screen. To add new widgets to the Home screen, long press the Home screen that’s not occupied, touch icon “WIDGETS”, you will see all the widgets at the bottom. Touch and drag a widget to your desired screen. 12. How do I change the wallpaper? You can set wallpaper by accessing menu-> “Settings” -> “Display” -> “Wallpaper”.
->Touch the type of lock you would like to use. After you set a lock, a lock screen displays whenever your screen is woken up, requesting pattern, PIN, or other specified key. Take pattern for example. Draw a pattern, and then touch “Confirm” to finish the setting.
Notes: Screen lock options are listed in the approximate order of the strength of their security, starting with “None” and “Swipe”, which provide no security. 14. How can I use Func shortcuts on your lock screen? You can follow below steps to customize the application shortcuts display on your lock screen. 1) Touch “Setting” 2) Touch “Lock screen” 3) Touch “Func shortcuts”, turn the switch to “On” position.
Then you can double touch the shortcuts on lock screen to open it. iii. Phone call 15. How can I answer or divert a call? When you receive a phone call, the incoming call screen opens. It shows caller ID and any additional information about the caller that you have saved in People app. If there is any call missed, you will get a notice in notification bar or you can check all incoming call records in the call log tab of Phone app.
You can edit text quick response in the “Call” app-> press the menu key in the top right corner of screen -> “Settings” ->“Quick responses”. 16. How can I silence the ringer of incoming calls? There are 3 ways to silence the ringer before answering the call. Way 1: Press the Volume Up/Down button on the side of your device. Way 2: Press Power button on the top or side of your device.
Mute your microphone Put the other party on hold Switch to another call in process Add another call combine two or more calls How to hold and answer another call? 1) If there is another call coming in, you will get a notice in the screen and ring notice. 2) You can answer it directly, and at the same time the other call will be on hold. 3) You can touch to switch to another call in process. Note: please make sure you have held the third way calling service with your SIM card. 18.
*Notes: Three ways calling also need network/simcard support. 19. Where can I check recent call records? Access into menu, touch “Phone” , and then touch to check recent call records. it is call log tab which shows recent calls. There are three different color arrow icons beside a call to indicate the type of calls. Means missed incoming call Means received incoming call Means outgoing call 20. How can I switch to mute mode during a call? You can touch to mute your microphone.
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You can answer the phone on either side of device after activating the Reversible, but cannot change it during the call ongoing. iv. Contact 23. How can I add the number in a message to the contacts? You can follow below steps to add numbers in a message to contacts by opening the message-> press” ” -> Touch “OK” to add the number to the contact--> Choose the place you want to store the contact to (SIM / Phone) ->Enter the name and related information ->Touch icon to save.
24. How can I import contacts from SIM card? You can follow below steps to import contacts. 1) Touch “Contacts” app to open contact screen 2) Touch menu key in the top right corner of screen, then a menu appears 3) Touch “Import/Export” 4) Choose the “from SIM card”. 5) Select the contacts you want to Import/Export. 6) Touch “ ”in the top to finish the contacts import. 7) Tap “IMPORT” to import contacts 25.
4) 5) 6) 7) 8) b. 1) 2) 3) 4) 5) 6) v. appears Touch “Accounts”. Touch “Add account” Touch Google Touch to choose an account Touch “Contacts” in the open window. Then all contact lists will be synchronized to your account. You can also follow below steps to finish contacts back up Touch “Settings” from Home screen or under main menu. Touch “Accounts”. Touch “Add account” Touch Google Touch to choose an account Touch “Contacts” in the open window.
“Settings”->touch “Sounds and vibrate”->touch “Phone ringtone”-> Touch a ringtone to select and hear it-> Touch “OK” to confirm your final selection. b. Change volume for incoming calls 1) Touch “Settings” icon from Home screen or under main menu. 2) Touch “Sound & notification”. 3) You will see a Volume Bar. Please drag to adjust the volume. 27.
Way 2: Go to “Settings”->”Sound ¬ification”->” Ringtone” ->”Add from Music”, then you can choose the MP3 music as Ringtone; 29. How can I change the ringtone of the alarm? Follow below steps to change the ringtone of alarm. Touch and open “Clock” app.
Touch ringtone, then a list of ringtone appears. Touch a ringtone to select and hear it. Note: the alarm is inactive when your phone is power off, even if you have set the alarm before.
30. How can I adjust the volume of media, alarm, notifications and ring quickly? Press the volume up/down key and touch the arrow. You will see the Volume bar of each sound. Drag the slider to your preferred volume. 31. How can I set priority interruptions? 1) Touch “Settings” icon from Home screen or under main menu. 2) Touch “Sound & notification”. 3) Touch “Do not disturb” 4) Touch “Priority only allows” You can set priority interruptions by checking Events and reminders/Calls/Messages.
32. Why does my phone notification led light not flash when receive a notification? (new add) Active pulse notification light by accessing “Settings”->”Sound & notification”-> active “Pulse notification light” 33. How can I turn off dial pad tones? There’re 2 ways to turn off dial pad tones: Way 1: Touch “Settings”->touch “Sound & notification”->touch “Other sounds”->disable “Dial pad tones”.
Way 2: Touch “Call” app->touch setting icon at the top right corner on the screen->touch “Settings”->touch “Sounds and vibrate”->unmark the checkbox of “Dial pad tones” vi. Message 34. How can I add an attachment in an MMS? There’s a size limitation for MMS. You can follow below steps to check the limitation. 1) Open “Messaging” app. 2) Touch “Menu” key. 3) Touch “Settings”. 4) Touch “ ADVANCED” 5) Touch “Maximum message size” 6) Modify the limitation and touch “Ok”.
4) Touch to select what you want to attach in the new message. 35. How can I forward a message to other contacts? Follow below steps to forward messages. 1) Touch to open the message 2) Touch and hold the message that you want to forward. 3) Touch Forward icon at the top of the screen. 4) Enter the recipient number or select from the contacts 36. How can I delete messages? You can follow these steps to delete a message.
Way 2: In message editing screen, you will see keyboard icon in the bottom right corner on the screen. Touch this icon, then a list of input method appear, choose the one you want. vii. Internet & Applications 38. How can I switch to recently-used apps? You can check recently used applications very easily. Just touch the Menu key the bottom right corner of screen, the recent used applications will appear.
1) You can easily switch among different apps that are running with just a tap of your finger when you open up the app draw 2) Also ,you can drag left or right with your finger to kill the task 3) You can touch to kill all tasks at the same time 39. How can I connect to a mobile network? It depends on your carrier and service plan; your phone may connect automatically to your carrier’s available data network. Or you may need to insert a SIM card or configure details for a specific carrier.
1) 2) 3) Touch “Settings” icon from Home screen or under main menu Touch Wi-Fi Turn the switch to “On” position, the device will scan for available networks and display the names. *Secured networks are indicated with a lock icon. *If the device finds a network that you connected to previously, it connects to it. 4) Touch a network name to see more details or connect to it. 5) Enter a password or other credentials to connect network. 41. viii.
You can also turn on Bluetooth from the Quick settings. Touch the indicator icon area and drag it downwards with two fingers. You can turn Bluetooth on or off. You can also touch the arrow to view and control pairing of saved Bluetooth devices. 43.
You can follow below steps to rename the Bluetooth. 1) Touch “Settings” 2) Touch “Bluetooth” *Make sure the Bluetooth is turned on 3) Touch Menu key in the top right corner of screen 4) Touch “Rename this device” Type the name you want and press “Rename” to save. 44. How can I configure or unpair a Bluetooth device? Some Bluetooth devices have multiple profiles. Profiles can include the ability to transmit your conversations, play music in stereo, or transfer files or other data.
ix. Camera 45. How can I take photos with camera? Your Camera app is a combination of camera and camcorder. You can follow below steps to take pictures and videos. There’re several ways to access the Camera: Way 1: Touch Camera icon from Home screen or under main menu Way2: Open the Camera without unlocking your screen quickly Access “Settings”->”Display”->switch on “Press Power key twice for Camera”. Way 3: Press Boom key to access Camera.
b. With the front Camera: Touch to switch between main camera More settings and front camera. Touch to set the delay time Touch to turn on/off flash Touch to adjust face beauty grade 46. Where can I check my photos? You can check your photos by visiting the Gallery app. Touch x. on the top right of the screen and select photo. Music & Video 47. How can I stop the music that is playing? You can stop the playing music by swiping down the notification bar, touch icon to stop the music. 48.
playlist Or you can touch the music you want to add to playlist, touch Menu key on the right top and touch “Add to playlist” in the open window. 3) You can choose to add in current playlist or to create a new one. 4) If you want to create a new playlist, enter the name in the open window and touch “CREATE PLAYLIST”.
xi. Email 50. How can I create POP3/IMAP email account? You can set up external POP3 or IMAP email accounts in your phone. Usually, that is very useful for work email. It means you can check your work email with your device. You never have to worry about missing any important emails. 1) Touch “Gmail” App icon to open it. An email setup wizard will guide you through the steps to set up an email account.
4) Or you can touch next icon to enter the password of the account you want to set up. 5) Then an email account settings screen appears, you can set Sync frequency and download options. Touch Next icon , then the email account is created in your phone. 6) You can enter the settings by touching the menu icon on the left top of the screen to change the account name and display name in outgoing emails.
xii. Back up & Reset 51. How can I back up my data with phone? Please back up data though the following steps. 1) Go “Settings” 2) touch “Backup & reset” 3) activate “Back up my data” in the open window 52. How can I perform a factory reset on my phone? Follow below steps to reset your phone in the boot status. 1) Go to “Settings” 2) Touch “Back up & reset” 3) Touch “Factory data reset” to start.
It will request to input the factory password in the next time to do factory reset. 6) Touch “ERASE EVERYTHING” to start. Warning: this action will erase all your personal information and downloaded apps.
xiii. Storage 53. How can I set up my SD card? Android Marshmallow offers a new integration option for external memory cards. They can now also be used to increase the device’s available internal storage. When you insert a new or formatted SD card in your device, touch the indicator icon area, drag it downwards and touch the SD card (New SD card detected) notification. You will be asked to set up your SD card. If you choose Use as portable storage, it can only be used for storing media or other files.
When you insert a used SD card in your device, go to Settings -> Storage & USB -> SD card ->touch menu key at the top right corner on the screen->touch “settings” and touch Format as internal to format the SD card. After formatting, it can only be used on your device.
54. How can I migrate data from the internal storage to the SD card? Go to Settings -> Storage and USB ->SD Card ->touch menu key at the top right corner on the screen->touch “settings”, you can choose Format as internal to format this SD Card. After formatting, it can only be used on your device.
If you choose Move now, the data from the internal storage moves to the SD card immediately. If you choose Move later, you can move data by going to Settings -> Storage & USB -> SD card -> Migrate data. After moving the data to the SD card, it will function as the device’s internal storage. Data such as downloads, music, pictures, etc. will be stored on the SD card by default.
xiv. Security 55. What can I do if my phone asks to enter Google account data after Factory reset is done? You may need to enter the original Google account that was used on this phone after you execute Factory data reset, otherwise you will not be able to use the phone. This is FRP (Factory Reset Protection) function. If you don’t remember your Google account data, please complete Google account recovery procedure. In case you can’t recovery it, please apply to repair center. xv. Device 56.
APPs on the handset connected. 59. How can I insert handset into the VR BOX? 1) Put your fingertips into the hole slot and pull the top cover outward to open. 2) Prize the hook firmly and insert the handset into the VR BOX (Picture as below can be a guidance). Power key should be at the same side with the mark. Note: a. Do not prize the hook forcefully; otherwise it may damage the hook. Make sure the handset is locked by the hooks; or it may separate from the VR and be damaged accidentally. b.
c. 3) 4) installed in VR. We suggest you to use headphone instead of phone speaker in order to lower the temperature of your phone while using VR Press to open the bottom cover. Note: Don’t forget to tear up the protective layer on the lens. Align two lenses and touch lightly according to your requirement while you are holding the main body with two hands. Touch the right button to enter the operation interface and touch the left button to return. 60.
Step 2: Start to set the configuration. 1) Open the VR Launcher at the first time, a permission(s) will be asked. Select “ALLOW” to go next step, then it will operating on the handset manually. 2) Click “GOT IT” and insert the handset into the VR Box when it pop-up to prompts that view in full screen. Note: The VR recognizes your head movements. Move your head in any direction to move the pointer on the screen. Then touch the right button to confirm or left button to exit.
4) Insert the headset into the handset after closing the top cover. To enjoy the virtual reality experience, unlock your device and plug the earphones, it will start automatically. Click “OPEN” to go next. 5) You can short press the button on your headset when using a headset. There’s the same function when you touch the right button on the VR. Click “NEXT” to go next. 6) Store your VR content in the VR-media folder located in the device’s internal storage or external SD card.
7) Following settings will be only displayed when the Launcher is opened for the first time. If you would like to change the settings, you can configure in the later Tutorial section. Brightness: Move the pointer to coincide with the to darken and with the to brighten. Volume: Move the pointer to coincide with icon to volume up.
Look & Wait: Move the pointer to coincide with the icon for 3 seconds to open (hover function). Then you can look at the icon for 3 seconds to select it. (It’s only work launcher) 61. How can I Launching VR desktop APP? Games 1) Move the pointer and touch the right button to enter the games interface. 2) Select the games that you want to play. Note: Discover and download VR games from the VR Hub. Photo 1) Move the pointer and touch the right button to enter the VR gallery interface.
Volume down Volume up 360° Video 1) Move the pointer and touch the right button to enter the 360 VR Video interface. 2) Select the videos that you want to watch. While watching videos, you can control the playback. Touch the button to use the following features: Pause playback. Go to the previous or next video. View a list of 360 VR Videos Volume down Volume up 62.
Touch “Settings” icon from Home screen or under main menu->touch “Display”->switch “Auto-launch VR” to on position. 66. Where should I save my pictures and videos so that it can be checked by VR? Photo Pictures taken with your camera or uploaded into folders below will be displayed on the photo wall. a) \Internal storage\DCIM\ b) \Internal storage\Pictures\ c) \sdcard\DCIM\ d) \sdcard\Pictures\ 1) Move the pointer and touch the right button to enter the VR gallery interface.
2) Select the videos that you want to watch. 360° Video You can watch videos taken with your camera or uploaded into folders below in 360 VR Video. a) \Internal storage\VR-media b) \sdcard\VR-media (Note:Folder need to be created by users) 1) Move the pointer and touch the right button to enter the 360 VR Video interface. 2) Select the videos that you want to watch. xvii. Troubleshooting 67.
To disable all data and file transfer connection with computer and put device in charging only mode, select Charging only mode. To use device for MIDI input, select MIDI mode. Computers that use Windows XP might not connect properly, because they don’t have the proper drivers installed by default. To fix this, download and install Windows Media Player 11 or higher which contains the proper drivers. Computers that use Mac OS X 10.