Quick Start Guide Alcatel would like to thank you for your purchase. We hope you will enjoy your high-quality mobile communication experience. For more information about your phone or to download the complete user manual version, please visit https://us.alcatelmobile.
Table of Contents 1 2 3 4 Your Device...................................................................1 1.1 Keys and Connectors............................................................... 1 1.2 SIM Card...................................................................................... 3 1.3 Battery.......................................................................................... 5 1.4 Home Screen.............................................................................. 6 1.
Safety and Use......................................................................18 General Information............................................................27 MetroPCS Information........................................................28 12 Month Limited Warranty..............................................32 Recycling Information.........................................................32 Troubleshooting...................................................................
1 Your Device 1.
Rear Camera Flash Volume Keys Power Key Recent Apps button • Touch to open a card view of applications you've worked with recently. Home button • From any application or screen, touch to return to the Home screen. • Long press to turn on Google Now. You can get help such as getting directions and restaurant information based on the content detected on the screen. Back button • Touch to go back to the previous screen, or close a dialog box, options menu, the Notification panel, etc.
Power key • Press: Lock the screen/Light up the screen. • Press and hold: Show the popup menu to select from Power off/Restart. • Press and hold the Power key and Volume down key to make a screenshot. • Press and hold the Power key for at least 10 seconds to force reboot. Volume Keys • In call mode, adjusts the earpiece or headset volume. • In Music/Video/Streaming mode, adjusts the media volume. • In general mode, adjusts the ringtone volume. • Mutes the ringtone of an incoming call.
1.2.1 1. Insert/Remove the NanoSIM and MicroSDTM Cards Use a SIM pin to open the slot. Note: Please only use a SIM pin to open the slot. Do not use other tools like paperclips, needles, etc. to aviod damage to your device. 2. Insert/Remove the SIM card and MicroSD card. SD SIM Note: MicroSD Cards are sold separately.
1.3 Battery To optimize battery performance, be sure to fully charge your device before using it for the first time. 1.3.1 1. Charging the Device Insert the small end of the charging cable into the charge port as shown. 2. Connect charger to power outlet Note: Please use the cable that came with your device. Using other cables may damage the charging port or reduce battery performance. 1.3.2 Optimize Battery Life To optimize battery life, adjust your screen brightness and display timeout. 1.
1.4 Home Screen You can bring all the items (applications, shortcuts, folders and widgets) you love or use most frequently to your Home screen for quick access. Touch the Home key to get instant access to the Home screen. Status bar • Touch and drag down to open the notifications panel. Search bar • Touch to enter text search screen. • Touch to enter voice search screen. Favorite applications tray • Touch to enter the applications. • Touch and hold to move or change applications.
1.4.1 Status Bar The Status bar appears at the top of your Home screen. You will find icons indicating your device’s status and new notification alerts appear in the Status bar.
1.5 Applications 1.5.1 App List Press the Application icon App list. 1.5.2 from the idle screen to access the Add/Remove Application 1. Add: You can touch and hold a folder, an application, or a widget to activate the Move mode and drag the item to any Home screen you prefer. 2. Reposition: Touch and hold the item to be repositioned to activate the Move mode, drag the item to the desired position and then release. You can move items both on the Home screen and the Favorite tray.
4. Create folders: To improve the organization of items (shortcuts or applications) on the Home screen, you can create a folder by stacking one app on top of another. To rename a folder, open it and touch the folder’s title bar to input the new name. 5. Wallpaper customization: You can change your wallpaper in two different ways: i Touch and hold an empty area on the Home screen and then select WALLPAPERS from bottom options.
Enter the desired number from the keyboard directly and touch to place the call or select a contact from or by sliding or touching tabs, then to make the call. The number you entered can be saved to Contacts by touching Create new contact or Add to a contact. If you make a mistake, you can delete the incorrect digits by touching . To hang up a call, touch . When you receive a call: • Slide up the icon or touch ANSWER to answer.
2.2 International Call To dial an international call, long press to enter “+”, then enter the international country prefix followed by the full phone number and touch . 2.3 Wi-Fi Calling Wi-Fi Calling allows you to make and receive phone calls and messages over a Wi-Fi connection. To use Wi-Fi Calling, please use the SIM card shipped with your device. A different SIM card may not work with the Wi-Fi Calling feature.
3 Contacts 3.1 Create a New Contact 1. From the Home screen, touch Application icon Contacts icon . 2. Touch 3. Enter contact’s name and other contact information. 4. When finished, touch SAVE to Save. 3.2 , and select to create a new contact. Make a Call from Contact List > Contacts 1. From the Home screen, touch 2. Touch a contact to view details, then touch 4 Email 4.1 Set up Email Accounts icon. to call. 1. From the Home screen, touch > Email icon.
5 Messaging 5.1 Create and Send a Message Use the messaging feature to send and receive text (SMS) and multimedia (MMS) messages. > Messaging 1. From the Home screen, touch to enter. icon 2. Touch 3. Enter the phone number of the recipient in the bar at the top of the page or touch to add recipients. 4. Press the Type message bar to enter the text of the message. 5. Press the icon to write text messages. to send text messages.
5.2 Send a Multimedia Message MMS enables you to send video clips, images, animations, slides and sounds to other compatible mobiles and e-mail addresses. An SMS will be converted to MMS automatically when media files (image, video, audio, etc.) are attached or subject or email addresses are added. To send a multimedia message, enter the recipient’s phone number in the To bar and touch the Type message bar to enter the text of the message. Touch the icon to attach a picture, video, audio and so on.
6.2 Accessing Files To access media files and photos saved on your device or to transfer files from your device’s microSD card (sold separately) to your computer, follow these steps: To connect device to PC 1. Use the USB cable that came with your device to connect the device to a USB port on your computer. You will receive a notification that the USB is connected. 2. If you use MTP or PTP, your phone will be automatically connected.
6.4 Bluetooth® Your device comes with Bluetooth connectivity, a wireless technology that enables a data connection between your device and a Bluetooth headset or other Bluetooth device (sold separately). 6.4.1 Connect to Bluetooth > Settings > Connected 1. From the Home screen, touch devices. 2. Touch the switch of Bluetooth to activate this function. 3. The device will automatically search for device. 4. Select the desired Bluetooth device to pair with your device.
4. Touch Check for update and the device will search for the latest software. 5. If software update is available, click on Download update. Once the software is downloaded, touch Install update > Install. 6. Now your device has the latest version of the software. 9 Security To help prevent others from using your device without your permission, activate the following security options: From the Home screen, touch Device security. 9.
Safety and Use We recommend that you read this chapter carefully before using your mobile phone. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein. Traffic Safety Given that studies show that using a mobile device while driving a vehicle constitutes a real risk, even when the hands-free kit is used (car kit, headset, etc.
• Switch the mobile device off when you are in health care facilities, except in designated areas. As with many other types of equipment now in regular use, mobile devices can interfere with other electrical or electronic devices, or equipment using radio frequency. • Switch the mobile device off when you are near gas or flammable liquids. Strictly obey all signs and instructions posted in a fuel depot, gas station, or chemical plant, or in any potentially explosive atmosphere.
Use only batteries, battery chargers, and accessories which are recommended by TCL Communications Ltd. and its affiliates and are compatible with your mobile device model. TCL Communications Ltd. and its affiliates disclaim any liability for damage caused by the use of other chargers or batteries. Your mobile device should not be disposed in municipal waste. Please check local regulations for disposal of electronic products.
Privacy Please note that you must respect the laws and regulations of your jurisdiction or other jurisdiction(s) where you will use your mobile device regarding taking photographs and recording sounds with your mobile device. Pursuant to such laws and regulations, it may be strictly forbidden to take photographs and/or to record the voices of other people or any of their personal attributes, and reproduce or distribute them, as this may be considered to be an invasion of privacy.
• Do not attempt to open the back cover; • Do not attempt to eject, replace, or open the battery; • Do not puncture the back cover of your phone; • Do not burn or dispose of your phone in household rubbish or store it at temperature above 60°C (140°F); Phone and battery as a unibody device must be disposed of in accordance with locally applicable environmental regulations.
The chargers designed for your mobile device meet with the standard for safety of information technology equipment and office equipment use. Due to different applicable electrical specifications, a charger you purchased in one jurisdiction may not work in another jurisdiction. They should be used for this purpose only. The charger shall be installed near the device and shall be easily accessible. Travel charger: 100-240V, 50/60Hz, 0.
Although the SAR is determined at the highest certified power level, the actual SAR level of the mobile device while operating can be well below the maximum value. This is because the mobile device is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output of the mobile device.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. • Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. For the receiver devices associated with the operation of a licensed radio service (e.g.
You have purchased a product which uses the open source (http:// opensource.org/) programs mtd, msdosfs, netfilter/iptables and initrd in object code and other open source programs licensed under the GNU General Public License and Apache License. We will provide you with a complete copy of the corresponding source codes upon request within a period of three years from the distribution of the product by TCL Communications Ltd. You may download the source codes from http:// sourceforge.
How the ratings work M-Ratings: Wireless devices rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than wireless devices that are not labeled. M4 is the better or higher of the two ratings. T-Ratings: Wireless devices rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than unrated wireless devices. T4 is the better or higher of the two ratings.
Your phone is a transceiver that operates on GSM in quad-band (850/900/1800/1900 MHz), UMTS in tri-band (B2/4/5), or LTE in hexaband (B2/4/5/12/66/71). Company Address: 5/F, Building 22E, 22 Science Park East Avenue, Hong Kong Science Park, Shatin, NT, Hong Kong Disclaimer There may be certain differences between the user manual description and the device’s operation, depending on the software release of your device or specific operator services.
Don’t hesitate to ask your MetroPCS representative for more information on additional features and services or visit metropcs.com. Account Detail: •• Text Message Reminder. MetroPCS provides a text message reminder on your phone before payment is due. •• E-statement. View your statement summary online. (Only available in select states.) •• Call Detail. View your call detail online for a listing of all local calls made during the service cycle. (Additional charge applies.
By dialing any of the customer service numbers you can change your rate plan, change your features and pay for service. Just follow the instructions on your phone. For Assistance: Please visit your local MetroPCS store or refer to the following options if you need additional assistance. • Sign up for MyAccount to view account details, check your balance, make a payment, manage eWallet and more. • MetroPCS automated customer service from any 1.888.8metro8 and follow the prompts (1.888.863.
MetroPCS Terms and Conditions of Service For the most recent and up-to-date version of the MetroPCS Terms and Conditions of Service to which you agree and will be bound when you activate, use, change or pay for your MetroPCS service, please visit metropcs.com/terms. Welcome to MetroPCS. We are pleased that you have selected us as your wireless carrier. Our Terms and Conditions of Service are available at https://www.metropcs.com/terms-conditions/terms-conditions-service.html.
Customer Service. If you have any questions regarding your Service or information in this Agreement, you may call our activation center at 1-888-8metro8 (1.888.863.8768). Billing for Premium and Third-Party Services California Residents Only Certain parties besides MetroPCS have the ability to place charges on your bill for premium services. You may access these services and authorize the placement of charges on your bill through your phone or online account.
Troubleshooting Before contacting the service center, here are some instructions to help you troubleshoot your device: • You are advised to fully charge the battery for optimal operation. • Avoid storing large amounts of data on your phone as this may affect its performance. • Update your phone's software via the Updates application. Or you can touch Settings > System > About phone > System Updates to update software. • Reset your phone via Factory reset.
My phone can't connect to a network or "No service" is displayed • Try connecting in another location. Verify the network coverage with your operator. • Verify the network coverage with your service provider. • Check with your service provider that your SIM card is valid. • Try selecting the available network(s) manually. • Try connecting at a later time if the network is overloaded.
• Check your subscription status with your operator (credit, SIM card valid, etc.). • Make sure that you have not forwarded incoming calls. • Make sure that you have not barred certain calls. • Make sure that your phone is not in airplane mode. The caller’s name/number doesn't appear when a call is received • Check that you have subscribed to this service with your operator. • Your caller may have concealed his name or number. I can't find my contacts • Make sure that your SIM card is not broken.
My callers can't leave messages on my voicemail • Contact your network operator to check service availability. I can't access my voicemail • Make sure that your operator’s voicemail number is correctly entered in "Voicemail number". • Try later if the network is busy. I can't send and receive MMS • Check your phone memory as it might be full. • Contact your network operator to check service availability and MMS parameters. • Verify the server centre number or your MMS profile with your operator.
• After a partial charge, the battery level indicator may not be exact. Wait for at least 20 minutes after removing the charger to obtain an exact indication. • Adjust the brightness of screen as appropriate. • Extend the email auto-check interval for as long as possible. • Update news and weather information on manual demand, or increase their auto-check interval. • Exit background-running applications if they are not being used for extended periods of time.
Alcatel is a trademark of Nokia and is used under license by TCL Communication Ltd.. © Copyright 2018 TCL Communication Ltd. All rights reserved TCL Communication Ltd. reserves the right to alter material or technical specification without prior notice.