For more information on how to use the phone, please go to us.alcatelmobile.com and download the complete user manual. The website will also provide you with answers to frequently asked questions, let you upgrade the software via Mobile Upgrade, and so much more.
Note: This is a user manual for Alcatel 1B 5002L. Help Table of Contents The following resources will provide you with answers to more FAQs along with additional software, and service information. Safety and use...................................................................... 6 Consulting FAQ Radio waves........................................................................ 12 Go to https://us.alcatelmobile.
5.3 Music..................................................................70 6 Calendar and Clock................................................... 71 6.1 Calendar.............................................................71 6.2 Clock...................................................................73 7 Others..........................................................................76 7.1 Other applications...........................................76 8 Google applications........................
Safety and use................................ We recommend that you read this chapter carefully before using your phone. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein. • TRAFFIC SAFETY: This product meets applicable national SAR limits of 1.6 W/kg. The specific maximum SAR values can be found on Radio waves section. www.sar-tick.
• If your phone is a unibody device, where the back cover and battery are not removable, dissembling the phone will void your warranty. Disassembling the phone can cause bodily injury if the battery is punctured; • Always handle your phone with care and keep it in a clean and dust-free place; • Do not allow your phone to be exposed to adverse weather or environmental conditions, such as moisture, humidity, rain, infiltration of liquids, dust, sea air, etc.
• PRIVACY: Please note that you must respect the laws and regulations in force in your jurisdiction or other jurisdiction(s) where you will use your phone regarding taking photographs and recording sounds with your phone. Pursuant to such laws and regulations, it may be strictly forbidden to take photographs and/or to record the voices of other people or any of their personal attributes, and reproduce or distribute them, as this may be considered to be an invasion of privacy.
In non-European Union jurisdictions: Items of equipment with this symbol are not to be thrown into ordinary bins if your jurisdiction or your region has suitable recycling and collection facilities; instead they are to be taken to collection points for them to be recycled. In the United States you may learn more about CTIA’s Recycling Program at http://www.gowirelessgogreen. org/ CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
This device is complied with SAR for general population /uncontrolled exposure limits in ANSI/IEEE C95.11992 and had been tested in accordance with the measurement methods and procedures specified in IEEE1528. The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. SAR information on this model phone is on file with the FCC and can be found under the Display Grant section of www.fcc.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Please note by using the device some of your personal data may be shared with the main device. It is under your own responsibility to protect your own personal data, not to share with it with any unauthorized devices or third party devices connected to yours. For products with Wi-Fi features, only connect to trusted Wi-Fi networks. Also when using your product as a hotspot (where available), use network security. These precautions will help prevent unauthorized access to your device.
• This device may not cause interference, and; • This device must accept any interference, including interference that may cause undesired operation of the device. This Class B digital apparatus complies with Canadian ICES-003. This EUT is compliance with SAR for general population/ uncontrolled exposure limits in ISED RSS-102 and had been tested in accordance with the measurement methods and procedures specified in IEEE 1528 and IEC 62209.
The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License (the text will show when you touch Google legal in Settings > About phone > Legal information) (1). You have purchased a product which uses the open source (http://opensource.
This smartphone has been tested and rated for use with hearing aids for some of the wireless technologies that the smartphone uses. However, other wireless technologies may be used in this smartphone that have not been tested for use with hearing aids. It is important to try the different features of your smartphone thoroughly and in different locations to determine if you hear any interfering noise when using this smartphone with your hearing aid or cochlear implant.
General information...................... • Website: (USA): https://us.alcatelmobile.com (Canada): https://ca.alcatelmobile.com • Facebook: (USA): https://www.facebook.com/ alcatelmobileus (Canada): https://www.facebook.com/ alcatelmobileca • Twitter: (USA): https://twitter.com/alcatelmobileus (Canada): https://twitter.com/alcatelotcanada • Instagram: (USA): https://www.instagram.com/ alcatelmobileus (Canada): https://www.instagram.
TCL Communication Technology Holdings Limited. shall not be held legally responsible for such differences, if any, nor for their potential consequences, which responsibility shall be borne by the carrier exclusively. Warranty For information on warranty of your device, visit the USA and Canada websites at https://us.alcatelmobile. com/warranty/ and https://ca.alcatelmobile.
Back camera Back flash Back button • Touch to go back to the previous screen, or close a dialog box, options menu, the Notification panel, etc. Home button • From any application or screen, touch to return to the Home screen. • Long press to turn on Google Assistant. You can get help such as getting directions and restaurant information based on the content detected on the screen. Recent Apps button • Touch to view applications you’ve recently accessed.
1.2 Getting started 4 1.2.1 Setting up 1 3 R emoving or installing the back cover. I nsert or remove the microSD card. I nsert or remove the SIM card. Single-SIM 1 2 I nstalling or removing the battery. 4 3 2 31 our phone only supports nano-SIM cards. Do Y not attempt to insert other SIM types like mini and micro cards as these may cause damage to your phone.
1.3 Home screen Charging the battery You can bring all the items (applications, shortcuts, folders and widgets) you love or use most frequently to your Home screen for quick access. Touch the Home button to switch to the Home screen. 2 3 1 4 o reduce power consumption and energy waste T when the battery is fully charged, disconnect your charger from the plug; switch off Wi-Fi, GPS, Bluetooth or background-running applications when not in use; reduce the backlight time, etc. 5 1.2.
Auto-rotate screen From the app list, touch Settings > Display > Autorotate screen to enable the function. 1.3.1 Using the touchscreen Pinch/Spread Place two fingers on the screen surface and draw them apart or together to scale an element on the screen. Touch Rotate To access an application, touch it with your finger. Automatically change the screen orientation from portrait to landscape by turning the phone sideways to have a better screen view.
1.3.3 Lock and unlock your screen Clear all notifications (ongoing notifications will remain) Quick Settings panel Swipe down the Status bar twice to access the Quick Settings panel where you can enable or disable functions or change modes by tapping the icons. To protect your phone and privacy, you can lock the screen with a pattern, PIN, password etc. To create a screen unlock pattern, touch Settings > Security > Screen lock, refer to "9.8 Security" for more details.
To unlock the phone screen Press the Power key once to light up the screen, swipe up and unlock the screen with the method you have set. 1.3.4 Personalising your Home screen Add You can long press a folder, an application or a widget and drag the item to your preferred Home screen. Reposition Long press an item and drag it to the desired position and then release. You can move items both on the Home screen and the Favourites tray.
1.3.5 Widgets and recently used applications Consult Shortcuts Long press the empty area on the Home screen, then touch Shortcuts to display all widgets. Touch the selected shortcut and slide it to move to your preferred screen. Consult recently used applications To consult recently used applications, touch the Recent Apps button . Touch a thumbnail in the window to open the application. Touch Clear all at the bottom of the screen to close all the running applications. 1.3.
2 Text input.................................. 2.1.1 Gboard 2.1 Using the onscreen keyboard Onscreen keyboard settings Go to Settings > System > Languages & input > Virtual keyboard, touch the keyboard you want to set up and a series of settings will become available. Adjust the onscreen keyboard orientation Turn the phone sideways or upright to adjust the onscreen keyboard orientation. You can adjust this by changing the settings (Touch Settings > Display > Autorotate screen).
2.2 Text editing You can edit texts which you have entered. • Long press or double tap within the text that you want to edit. • Drag the tabs to change the area of the selected text. • The following options will appear: Cut, Copy, Share and Select all. • If you have previously cut or copied any text, touch the tab to show paste which allows you then paste the text at the current location. 3 hone, Call logs and P Contacts.................................... 3.1 Phone.....................................
4 5 all the favourited number. Or view the contact’s C detailed information. You can also edit, delete, share, remove this favourited contact, or send a message to the contact F avourites Long press to access voicemail Enter the desired number from the dial pad and touch to place the call, or select a contact from Contacts or Call logs by sliding or touching tabs and then touch to make the call.
• Touch message. ouch once to mute the current call. Touch this icon T again to unmute the call. D isplay the dial pad. Touch once to activate the speaker during the current call. Touch this icon again to deactivate the speaker. Touch once to hold the current call. Touch this icon again to retrieve the call. T ouch to add another call.
• Place a call to the first participant of the conference call. • Touch to add another call. • Enter the phone number of the person you want to add to conference and touch . You can also add participants from Call logs or Contacts. • Touch to start the conference. • Touch to end the conference call and disconnect all callers. 3.1.6 Phone settings Touch from the Phone screen, then touch Settings to set phone and contacts. 3.
1 1 2 2 3 3 4 D isplay the contacts list option menu ouch to search contacts 2 T 3 Open the Quick contact panel Long press to select a contact to share or Delete this contact A dd new contact 4 Deleted contacts will also be removed from other applications on the phone or web the next time you synchronise your phone. 1 3.3.2 Adding a contact Touch in the contact list to create a new contact. You are required to enter the contact's name and other contact information.
3.3.3 Editing your contacts To edit contact information, touch details screen. When finished, touch to save. 3.3.5 Importing, exporting and sharing contacts in the contact 3.3.4 Use Quick contact for Android Touch a contact to open the Quick contact panel for Android. 1 2 This phone enables you to import or export contacts between your phone, SIM card, internal storage, your accounts and micro SD card. From the Contacts screen, touch to open the options menu.
3.3.7 Synchronising contacts in multiple accounts Contacts, data or other information can be synchronised from multiple accounts, depending on the applications installed on your phone. To add an account, touch on the left up > Settings > Accounts > Add account. You are required to select the kind of account you are adding, like Google, DUO/Exchange, etc. As with other account setups, you need to enter detailed information, like username, password, etc.
4.2 Manage messages Sending a text message To add recipients, enter the name or phone number of the recipient in the To bar. Touch the Text message bar to enter the text of the message. When finished, touch to send the text message. Specific letters (accented) will also increase the size of the SMS. This may cause multiple SMS to be sent to your recipient.
5 Multimedia applications........ 7 2 5.1 Camera............................................... 3 Before using the camera, make sure that you remove the protective lens cover to avoid it affecting your picture quality. There are multiple ways to open the Camera app. 8 From the Home Screen 10 From the home screen, touch Camera .
10 5.1.1 Modes and settings T ake a photo To take a photo The screen acts as the viewfinder. First, position the object or landscape in the viewfinder, touch the screen to focus if necessary and touch or press the Volume key to take a photo. The photo will be automatically saved. You can also long press to take burst shots. To take a video Touch the right part of this icon to change the camera mode to video, then touch the left part of this icon to start video recording.
• Grid Turn on to enable grid view. It divides the screen into equal parts and helps you take better photos by making it simple to align elements, such as the horizon or buildings, to the lines in the grid. • Save location information Turn on to tag photos and videos with your location. This option is available when the GPS location service is enabled. • Shutter Sound It is set on as default. • Reset settings Reset camera to factory default settings. 5.2 Gallery.............................................
View details about photos and videos Working with pictures and videos Touch any picture or video to enter full screen view, tough the screen to find basic information or tap to find more details. Gallery offers a wide range of editing features for photos and videos. • To edit a picture Find the picture you want to work on, and tap the picture in the full screen view. 2 1 3 4 1 S hare E dit D elete M ore options, such as Cancel, Replace.
Album management When there are many pictures and videos, you can manage your folders for convenient viewing. • Create an folder 5.3 Music................................................... You can play music files stored on your phone or microSD card. To play a music file, swipe up on the Home screen, then touch Music . 1 2 Tap and select New folder to create and name a new folder. Select the pictures or videos you want to include in it by tapping to copy or move them.
6 Calendar and Clock................ 6.1 Calendar.............................................. You can use Calendar to keep track of important meetings, appointments, etc. To view the calendar and create events, open Google apps folder from Home screen, then touch Calendar. 6.1.1 Multimode view You can display the Calendar by Schedule, Day, 3 days, Week, or Month, touch to select. 6.1.2 To create new events You can add new events from any Calendar view. • Touch .
6.2 Clock................................................... Your mobile phone has a built-in clock, swipe up the Home screen, then touch Clock. 6.2.2 Timer From the Clock screen, touch Timer. • Touch the digits to set the countdown time. Type the time in hour, minute and second number sequence. • Touch Tap to add a time zone from the list. to start the countdown. Pause/play Reset 6.2.1 Alarm From the Clock screen, touch Alarm. Turn on to enable the alarm. Touch to add a new alarm.
6.2.3 Stopwatch From the Clock screen, touch Stopwatch. Touch to start the Stopwatch. 7 Others.................................... 7.1 Other applications (1) The previous applications in this section are preinstalled on your phone. To read a brief introduction of the preinstalled 3rd party applications, refer to the leaflet provided with the phone. To download and install more 3rd party applications, use the Google Play Store application.
8 Google applications............ Google apps are preinstalled on your phone to improve work efficiency and help you enjoy life. This manual briefly introduces the apps. For detailed features and user guides, refer to related websites or the introduction provided in the apps. You are recommended to register with a Google account to enjoy full functionality. 8.
8.6 Duo 8.9 Files A video chat mobile app. With phone numbers verified, users can easily video call people from their contact list. Files displays all data stored on the phone, including both external SD card and internal storage, such as applications, media files downloaded from Google Play Store, YouTube or other locations; Videos, pictures or audios you have captured; other data transferred via Bluetooth, USB cable, etc. 8.7 Gallery Google Gallery stores and backs up your photos and videos.
9 Settings............................. To go to Settings, swipe up from the Home screen and then tap Settings . You can also swipe down from the notification panel and touch . 9.1 Network & internet To add a Wi-Fi network When Wi-Fi is on, you can add new Wi-Fi networks according to your preference. • Touch Settings > Network & internet > Wi-Fi > Add network. • Enter the name of the network and any required network information. • Touch SAVE. To forget a Wi-Fi network 9.1.
9.1.3 Data usage To rename or secure your mobile hotspot The first time you turn on your phone with your SIM card inserted, it will automatically configure your network service: GPRS, EDGE, 3G or 4G. If the network is not connected, you can turn on mobile data in Settings > Network & internet > Data usage. When your mobile hotspot is activated, you can rename your phone's Wi-Fi network (SSID) and secure its Wi-Fi network. • Touch Settings > Network & internet > Hotspot & tethering > Mobile hotspot.
To add a VPN • Touch Settings > Network & internet > VPN and then touch . • On the screen that opens, follow your network administrator's instructions to configure each component of the VPN settings. • Touch SAVE. The VPN is added to the list on the VPN settings screen. Before adding a VPN, you should set a screen lock for your phone. To connect to/disconnect from VPN To connect to a VPN: • Touch Settings > Network & internet > VPN. • The VPNs you have added are listed.
To turn on Bluetooth To unpair from a Bluetooth device • Touch Settings > Bluetooth & device connection > Bluetooth. • Turn on . Your device name will appear on screen. • Touch beside the device you want to unpair from. • Touch FORGET to confirm. To rename your device • Touch Settings > Bluetooth & device connection > Bluetooth. • Touch Device name. • Enter a name, and touch RENAME to confirm.
9.3 Display 9.3.5 Eye comfort mode 9.3.1 Status bar with this menu, you can set the style of the status bar, select whether notification icons are folded and how the battery percentage is displayed. 9.3.2 Full screen apps Most applications installed on the phone will automatically adapt to the full screen display without setting them manually. For the applications which do not automatically adapt to the full screen display, you can go to Settings > Display > Full screen apps to set. 9.3.
9.5 Sound 9.6 Advanced features Use the Sound settings to configure many aspects of call ringtones, music, and other audio settings. • Do Not Disturb preferences If you do not want to be disturbed by your phone or information ringtones during work or rest, you can set the Do Not Disturb mode. Swipe down the Status bar twice to access the Quick Settings panel and tap to turn on Do Not Disturb. • Ringtone & vibrate Set your incoming call ringtone or opt for the phone to vibrate only.
9.8 Security 9.10 • Screen lock Select one method such as Swipe, Pattern, PIN, Password to unlock the screen. NOTE: you need to set a pattern, PIN, or password before using face key. • Smart Lock Smart Lock keeps your device unlocked when it's safe with you and locked when it detects that it's been put down. • Others You can also set, SIM card lock, Screen pinning, etc. in Settings > Security. To protect your privacy, you can set an app to be allowed or forbidden to access your location, SMS, phone, etc.
9.13 Accounts 9.16 Accessibility Touch to add, remove, and manage your email and other supported accounts. You can also use these settings to control how and whether all applications send, receive, and synchronise data on their own schedules, and whether all applications can synchronise user data automatically. Touch Add account to add an account for the selected app. Use the Accessibility settings to configure any accessibility plug-ins you have installed on your phone. 9.
9.17.5 Backup Turn on to back up your phone’s settings and other application data to Google servers. If you replace your phone, the settings and data you’ve backed up will be restored onto the new phone when you sign in with your Google account. 9.17.6 Developer options To enable this function, go to Settings > System > About phone, then touch Build number 7 times. Now Developer options is available. The developer options contain settings that are useful for developing Android applications. 9.17.
11 Accessories........................... 12 Troubleshooting................... Standard accessories 1. Charger 2. USB Cable 3. Quick Start Guide 4. Product safety information leaflet • Accessories depend on country. • Only use the Alcatel batteries, chargers, and accessories included along with your device. Before contacting the service center, here are some instructions to help you troubleshoot your device: •• You are advised to fully charge the battery for optimal operation.
My phone turns off by itself •• Check that your screen is locked when you are not using your phone, and make sure the Power key is not mis-contacted due to unlocked screen. •• Check the battery charge level. My phone can't charge properly •• Make sure that your battery is not completely discharged; if the battery power has been empty for a long time, it may take around 20 minutes to display the battery charger •• indicator on the screen.
•• Make sure that your phone is connected to a network, and the network is not overloaded or unavailable. •• Check your subscription status with your operator (credit, •• SIM card valid, etc.). •• Make sure that you have not barred outgoing calls. •• Make sure that your phone is not in airplane mode. My phone can't receive incoming calls •• Make sure that your phone is switched on and connected to a network (check for overloaded or unavailable network).
My callers can't leave messages on my voicemail •• Contact your network operator to check service availability. I can't access my voicemail •• Make sure that your operator’s voicemail number is correctly entered in "Voicemail number". •• Try later if the network is busy. I can't send and receive MMS •• Check your phone memory as it might be full. •• Contact your network operator to check service availability and MMS parameters. •• Verify the server center number or your MMS profile with your operator.
The phone becomes warm following prolonged calls, game playing, internet surfing, or running other complex applications •• This heating is a normal consequence of the CPU handling excessive data. Ending the above actions will make your phone return to normal temperature. After Factory reset is performed, I can't use my phone without entering Google Account credentials •• After reset is performed, you must enter the original Google Account credentials that were used on this phone.
GPS: Expansion Slot: A-GPS microSD™ memory card Up to 128GB Connectivity: Note: Specifications are subject to change without prior notice. • Bluetooth BT4.2 • Wi-Fi 802.11b/g/n • 3.
