R20A Door Phone Admin Guide
About This Manual Thank you for choosing Akuvox’s R20A door phone. This manual is intended for end users, who need to properly configure the door phone. This manualis applicable to 20.0.1.2xx version, and it provides an overview of the most essential functions and features of the product. Please visit Akuvox forum or consult technical support for any new information or latest firmware. Note: Please refer to universal abbreviation form in the end of manual when meet any abbreviation letter.
—Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. Content 1. Product Overview ........................................................................................................................................................................... 1 1.1. Product Description ...
2. Daily Use ......................................................................................................................................................................................... 4 2.1. Making a Call .......................................................................................................................................................................... 4 2.2. Receiving a Call .................................................................................................
3.4.1. Direct IP Call ................................................................................................................................................................ 10 3.4.2. SIP Call ........................................................................................................................................................................ 10 3.4.3. .Auto Answer ......................................................................................................................
4. Advanced Features ...................................................................................................................................................................... 22 4.1. Phone Configuration ............................................................................................................................................................. 22 4.1.1. LED ............................................................................................................................
4.4.2. Motion .......................................................................................................................................................................... 30 4.4.3. Action ........................................................................................................................................................................... 31 4.5. Upgrade ..........................................................................................................................
R20A Admin Guide 1. Product Overview 1.1. Product Description Akuvox R20A is a SIP-compliant, hands-free one button video outdoor phone. It can be connected with Akuvox indoor monitors for remote access controlling and monitoring. Users can communicate with visitors via audio and video calls, and unlock the door if theyneed. Users can also use RFID cards to unlock the door.It is applicable in villas, offices and so on. Figure 1.
R20A Admin Guide 1.2. Connector Introduction Ethernet(POE): Ethernet (POE) connector which can provide both power and network connection. 12V/GND: External power supply terminal if POE connector is not available. Figure 1.2-1 Connector Interface RS485-A/B: RS485 terminal. DOORA/B: Trigger signal input terminal. RelayA/B (NO/COM/NC):Relay control terminal. Note: The general door phone interface diagram is only for reference. Figure 1.
R20A Admin Guide 1.3.
R20A Admin Guide 2. Daily Use 2.1. Making a Call Press the call button to call out the predefined number or IP address and if LED turns green, it means the call has been answered. 2.2. Receiving a Call Users can use IP phone or indoor monitor to call R20A and R20Awill answer it automatically by default. If auto answer is disabled, pressing call button to answer the incoming call.
R20A Admin Guide 2.3. Unlock 2.3.1. Unlock by RF Card Place the predefined user cards in RFID card reader to unlock. Under normal conditions, R20A will announce “The door is now opened”. Both 13.56MHz and 125KHz RFID cards are supported on R20A. 2.3.2. Unlock by DTMF Codes Users can press the predefined DTMF code from an answer unit to remotely unlock the door during the call. Users will also hear “The door is now opened.
R20A Admin Guide 3. Basic Features 3.1. Access the website setting 3.1.1. IP Announcement While R20A starts up normally, hold the call button for several seconds after the Status LED turns blue, voice system will enter IP announcement mode. In IP announcement mode, the IP address will be announced periodically and “IP 0.0.0.0” would be announced if no IP address is gained. Press Call Button again to quit the announcement mode. 3.1.2.
R20A Admin Guide User Name:admin Password:admin Note: The recommended browser is Google Chrome. 3.2. Password Modification 3.2.1. Modify the web password Go to Security - Basic to modify password for webpage. To modify password for“admin” or “user” account. Figure 3.2.1Modify the web password 3.3. Phone Configuration 3.3.1. Language Go to Phone-Time/Lang to select language for webpage. Figure 3.3.
R20A Admin Guide 3.3.2. Network Setting Go to Network-Basic, dynamically or statically to obtain address. 3.3.2.1. DHCP R20A uses DHCP by default, it will get IP address, Subnet Mask, Figure 3.3.2.1DHCP mode Default Gateway and DNS server address from DHCP server automatically. 3.3.2.2. Static IP If selected, you could manually set IP address, Subnet Mask, Default Gateway and DNS server. The figure 3.3.2.2 shows static IP setting. Figure 3.3.2.
R20A Admin Guide 3.3.3. Sound Go to Phone-Voiceto configure volume and upload tone file. Mic Volume:To configure microphone volume. Speaker Volume:To configure speaker volume. Open Door Warning: Disable it, and users will not hear the prompt voice when the door is opened. IP Announcement: To configure the valid time when IP Announcement is available and the loop time of IP Announcement. RingBack Upload: To upload the ring back tone by users themselves.
R20A Admin Guide 3.4. Intercom Call 3.4.1. Direct IP Call Figure 3.4.1-1 Direct IP call Go to Phone - Call Feature to enable the direct IP call for door phones first. Then, go to Intercom - Basic to configure the IP address of the destination(E.g. IP address 192.168.1.100). It supports up to 8 lines simultaneously. Figure 3.4.1-2 Push Button Number After all, press the push button to make direct IP call. 3.4.2.
R20A Admin Guide 3.4.2.1. SIP Account Status: To display register result. Account: To switch the account to be configured. R20A supports 2 SIP accounts. Account Active: To enable the account, it is disabled by default. Display Label: To configure label displayed on the phone’s LCD screen. Display Name: To configure name sent to the other call party for displaying. Register Name: To enter extension number which users want and the number is allocated by SIP server.
R20A Admin Guide 3.4.2.2. SIP Server 1&2 Server IP 1: To enter SIP server’s IP address or URL. Server IP 2: To display and configure secondary SIP server settings. This is for redundancy, if registering to primary SIP server Figure 3.4.2.2SIP server 1&2 fails, the phone will go to secondary SIP server for registering. Registration Period: The registration will expire after registration period, the phone will re-register automatically within registration period. 3.4.2.3.
R20A Admin Guide UDP: UDP is an unreliable but very efficient transport layer protocol. TCP: Reliable but less-efficient transport layer protocol. TLS: Secured and reliable transport layer protocol. DNS-SRV: DNS record for specifying the location of services. 3.4.2.5. Figure 3.4.2.4Transport type NAT To display and configure NAT settings. STUN: Short for session traversal utilities for NAT, a solution to solve NAT issues. Figure 3.4.2.5NAT Note:By default, NAT is disabled.
R20A Admin Guide Go to Phone - Call Feature to enable auto answer feature for direct IP calls. Auto Answer Delay: To configure delay time before an incoming call is automatically answered. Figure 3.4.3-3 Auto answer options’ parameters Auto Answer Mode: To set video or audio mode for auto answer by default. Then incoming calls will be answered automatically. 3.4.4. Web Call Go to Intercom - Basic to dial out or answer incoming calls from Figure 3.4.4 Web call website. 3.4.5.
R20A Admin Guide 3.5. Security 3.5.1. Live view Go to Intercom - Live Stream to check the real-time video from R20A. In addition, user also can check the real-time picture via URL:http://IP_address:8080/picture.jpg. 3.5.2. RTSP Figure 3.5.1 Live view R20A supports RTSP stream, go to Intercom - RTSPto enable or disable RTSP server. The URL for RTSP stream is: rtsp://IP_address/live/ch00_0. Figure 3.5.
R20A Admin Guide 3.5.3. Onvif R20A supports ONVIF protocol, which means R20A’s camera can be searched by other devices, like NVR, which supports ONVIF protocol as well. Figure 3.5.3 ONVIF Go to Intercom- ONVIFto configure ONVIF Mode and its username and password. Switching ONVIF Mode to Undiscoverable means that User must program ONVIF’s URL manually. The ONVIF’s URL is: http://IP_address:8090/onvif/device_service. 3.6. Access Control 3.6.1. Relay Go to Intercom - Relay to configure relay settings.
R20A Admin Guide for normally open contact while NC stands for normally closed contact. Relay ID: R20A supports two relays, user can configure them respectively. Relay Type: Default state means NC and COM are normally closed, while Invert state means NC and COM are normally opened. Relay Delay:To configure the duration of opened relay. Over the Figure 3.6.1 Relay value, the relay would be closed again. Relay Status: While the relay is triggered, the statues will be switched.
R20A Admin Guide door is now opened.” Go to Intercom - Relay to configure DTMF code parameters. DTMF Option:To select digit of DTMF code, R20A supportmaximum 4 digits DTMF code. DTMF&Multiple DTMF:To configureDTMF code for remote unlocking. 3.6.3. Unlock via RF Card(Optional) Go to Intercom- Card setting settingto manage card access Figure 3.6.3-1 Import/Export Card Data system.
R20A Admin Guide Switch card status to “Card Issuing” and click “Apply;” Place card on the card reader area and click “Obtain;” Name card, choose which door users want to open and the valid day and time; Click “Add” to add it into list. Valid card information will be shown in the list. Administrator could delete onecard’s access permission or empty all the list. Note: Remember to set Card Status back to “Normal” after adding cards. 3.6.4.
R20A Admin Guide http://IP_address/fcgi/do?action=OpenDoor&UserName=&Pas sword=&DoorNum=1. 3.6.5. Unlock via Exit Button Go to Intercom - Input to configure input settings. R20A supports two input triggers “Input A/B(DOOR A/B).” Input Service:To enable or disable input trigger service. Trigger Option:To choose open circuit trigger or closed circuit trigger.“Low” means that connection between door terminal and Figure 3.6.5 Unlock via exit button GND isclosed, while “High” means the connection is opened.
R20A Admin Guide 3.8. Reset Go to Upgrade - Basic, user can reset the phone to factory Figure 3.8 Reset in website settings.
R20A Admin Guide 4. AdvancedFeatures 4.1. Phone Configuration 4.1.1. LED Go to Intercom - LED Setting to configure the LED status. To setup the LED lighting mode. State:There is five states: Normal, Offline, Calling, Talking and Receiving. ColorOff:ThedefaultstatusisOFF. Figure 4.1.1-1 LED ColorOn:Itcansupportthreecolor:Red,Green,Blue. BlinkMode: Tosetupthedifferentblinkfrequency. LED Control: UseHttpURLtoremotecontroltheLEDstatus. Figure 4.1.
R20A Admin Guide Status: 1=Idle;2=OffLine;3=Calling; 4=Talking; 5=Receiving; Color: 1=Green; 2=Blue; 3=Red; Mode: 0=Always On;1=Always Off; 500/1000/1500/2000/25000/3000 4.1.2. IR LED Go to Intercom - Advanced to configure. Photoresistor: The setting is for night vision, when the surrounding of R20A is very dark, infrared LED will turn on and R20A will turn to night mode. Figure 4.1.2 IR LED Photoresistor value relates to light intensity and larger value means that light intensity is smaller.
R20A Admin Guide 4.2. Intercom 4.2.1. Call Time Related Go to Intercom - Basic to configure. Max Call Time: To configure the max call time. Dial In Time: To configure the max incoming dial time, available Figure 4.2.1 Call time related when auto answer is disabled. Dial Out Time: To configure the max no answer call time. 4.2.2. Return Code When Refuse Go to Phone - Call Feature to configure. Return Code When Refuse: Allows users to assign specific code Figure 4.2.
R20A Admin Guide MaxLocal SIP Port:To configure maximum local SIP port for designated SIP account. MinLocalSIPPort:To configure maximum local SIP port for designated SIP account. Caller ID Header:To choose Caller ID Header format. Anonymous Call:If enabled, R20A will block its information when Figure 4.2.3 SIP call related calling out. Anonymous Call Rejection: If enabled,calls who block their information will be screened out. Missed Call Log:If enabled, any missed call will be recorded into call log.
R20A Admin Guide Audio Codec: R20A supports four audio codecs:PCMA, PCMU, G729, G722. Different audio codecs require different bandwidth, users can enable/disable them according to different network environment. Note: Bandwidth consumption and sample rates are as below: Codec Bandwidth Sample Rates PCMA 64kbit/s 8kHz PCMU 64kbit/s 8kHz G729 8kbit/s 8kHz G722 64kbit/s 16kHz Figure 4.2.4-1 SIP call related codec Video Codec: R20A supports H.
R20A Admin Guide Multicast codec ： Go to Phone - Call Feature to configure multicast related codec. 4.2.5. Session Timer Go to Account-Advanced to configure. If enabled, the on going call will be disconnected automatically once Figure 4.2.5 Session timer the session expired unless it’s been refreshed by UAC or UAS. 4.2.6. Encryption Go to the path Account - AdvancedIf enabled, voice will be Figure 4.2.6 Encryption encrypted. 4.2.7. NAT Go to Account - Advanced to display NATrelated settings.
R20A Admin Guide UDP Alive Msg Interval: Keepalive message interval. Rport: Remote port, if enabled, it will add remote port into outgoing SIP message for designated account. 4.2.8. User Agent Go to Account - Advanced to configure. One can customize user agent field in the SIP message. if user agent is set to specific value, users can see the information from PCAP. If user agent is blank, by default, users can see the company name“Akuvox”, model number and firmware version from PCAP. 28 Figure 4.2.
R20A Admin Guide 4.3. Access Control 4.3.1. Web Relay R20A supports extra web relay. Figure 4.3.1-1 Web relay Go to Phone - WebRelay to configure. Type: Connect web relay and choose the type. IP Address: Enter web relay IP address. User Name:It is an authentication for connecting web relay. Password:It is an authentication for connecting web relay. Web Relay Action: Web relay action is used to trigger the web relay. The action URL is provided by web relay vendor.
R20A Admin Guide Note: Users can modify username and password in web relay website. 4.4. Security 4.4.1. Anti-alarm Go to Intercom - Advanced to configure. Tamper Alarm: R20A integrates internal gravity sensor for the own Figure 4.4.1 Anti-alarm security, and after enabling tamper alarm, if the gravity of R20A changes dramatically, the phone will alarm.Gravity sensor threshold stands for sensitivity of sensor. 4.4.2.
R20A Admin Guide Motion Delay: To configure minimum time gap between two snapshot. Motion Detect Time Setting: To make Motion Detect Time for a whole week. 4.4.3. Action R20A supports to send notifications, snapshots via email and ftp transfer method, or calls via sip call method, when trigger specific actions. 4.4.3.1. Action Parameters Go to Intercom - Action to set action receiver. Email Notification Sender’s email address: To configure email address of sender.
R20A Admin Guide SMTP user name: To configure user namer of SMTP service(usually it is same with sender’s email address). SMTP password: To configure password of SMTP service(usually it is the same with the password of sender’s email). Email subject: To configure subject of email. Figure 4.4.3.1-2 FTP notification parameters Email content: To configure content of email. Email Test: To test whether email notification is available. FTP Notification FTP Server: To configure URL of FTP server.
R20A Admin Guide 4.4.3.2. Pushbutton Action Go to Intercom-Basic to configure. Action to execute: To choose suitable way to receive message or Figure 4.4.3.2 Pushbutton Action snapshot when dialing out. HTTP URL: If you choose HTTP mode, enter the URL format:http://http server IP address/any information. 4.4.3.3. Motion Triggered Action Go to Intercom - Motion to configure. Action to execute: To choose which action to execute after Figure 4.4.3.3 Motion triggered action triggering. 4.4.3.4.
R20A Admin Guide Http URL:To configure URL, if HTTP action is chosen. Action Delay: To configure after how long to execute to send out notifications and trigger relay. Open relay:To configure which relay to trigger. Figure 4.4.3.4 Input interface triggered action 4.5. Upgrade 4.5.1. Web Upgrade Go to Upgrade-Basic to do web upgrade. Upgrade: Choose .rom firmware from your PC, then click “Submit” Figure 4.5.1 Web upgrade to update. 4.5.2.
R20A Admin Guide 4.6. Log 4.6.1. Call Log Go to Phone - Call Log, users can see a list of call which have Figure 4.6.1 Call log dialed, received or missed. And users can delete calls from list. 4.6.2. Door Log Go to Phone - Door Log, users can see a list of door log which records card information and date. . Figure 4.6.
R20A Admin Guide 4.6.3. System Log Go to Upgrade - Advanced to configure system log level and Figure 4.6.3 System log export system log file. System log level: From level 0 to 7.The higher level means the more specific system log is saved to a temporary file. It’s level 3 by default. Export Log: Click to export temporary system log file to local PC. 4.6.4. PCAP Go to Upgrade - Advanced to start,stop packets capturing or to export captured packet file. Figure 4.6.
R20A Admin Guide Abbreviations ACS: Auto Configuration Server DNS-SRV: Service record in the Domain Name System Auto:Automatically FTP: File Transfer Protocol AEC: Configurable Acoustic and Line Echo Cancelers GND: Ground ACD:Automatic Call Distribution HTTP: Hypertext Transfer Protocol Autop: Automatical Provisioning HTTPS: Hypertext Transfer Protocol Secure AES: Advanced Encryption Standard IP: Internet Protocol BLF:Busy Lamp Field ID: Identification COM: Common IR: Infrared CPE:Customer
R20A Admin Guide PCAP: Packet Capture SIP: Session Initiation Protocol PNP: Plug and Play SNMP: Simple Network Management Protocol RFID: Radio Frequency Identification STUN: Session Traversal Utilities for NAT RTP: Real-time Transport Protocol SNMP: Simple Mail Transfer Protocol RTSP: Real Time Streaming Protocol SDMC: SIP Devices Management Center MPEG: Moving Picture Experts Group TR069: Technical Report069 MWI: Message Waiting Indicator TCP: Transmission Control Protocol NO: Normal Opened
Contact us For more information about the product, please visit us atwww.akuvox.com or feel free to contact us by Sales email:sales@akuvox.com Technical support email:techsupport@akuvox.com Telephone: +86-592-2133061 ext.7694/8162 We highly appreciate your feedback about our products.
