R20K Door PhoneAdmin Guide
About This Manual Thank you for choosing Akuvox’s R20Kdoor phone. This manual is intended for end userswho need to properly configure the door phone. This manualis applicable to 20.30.3.xx version, and it provides allfunctions’ configurations of R20K. Please visit Akuvox forum or consult technical support for any new information or latest firmware. Note: Please refer to universal abbreviation form in the end of manual when meet any abbreviation letter.
Content 1. Product Overview ........................................................................................................................................................................... 1 1.1. Product Description ................................................................................................................................................................. 1 1.2. Connector Introduction .............................................................................................
3.2.1. Modify the Device Admin Code ...................................................................................................................................... 7 3.2.2. Modify the Web Password ............................................................................................................................................. 7 3.3. Phone Configuration ...........................................................................................................................................
3.4.10. Web Call .................................................................................................................................................................... 14 3.5. Security ................................................................................................................................................................................. 14 3.5.1. Live view ...................................................................................................................
4.1.3. RFID Card Code Display Related ................................................................................................................................ 24 4.2. Intercom ................................................................................................................................................................................ 25 4.2.1. Call Time Related ...........................................................................................................................
4.5. Upgrade ................................................................................................................................................................................ 36 4.5.1. Web Upgrade ............................................................................................................................................................... 36 4.5.2. Autop Upgrade ....................................................................................................................
R20K Admin Guide 1. Product Overview 1.1. Product Description Akuvox R20K is a SIP-compliant, hands-free and video door phone. It can be connected with Akuvox indoor monitors for remote access controlling and monitoring. Users can communicate with isitors via audio and video calls, and unlock the door if they need. Users can also use RFID cards to unlock the door Figure 1.1 Product Description 1.2.
R20K Admin Guide DOORA/B: Trigger signal input terminal. RelayA/B (NO/NC/COM): Relay control terminal. Note: The general door phone interface diagram is only for reference. Figure 1.
R20K Admin Guide 2. Daily Use 2.1. Make a Call Press the SIP account or IP address and “Dial key”to make a call. Management center call ： Users can make a speed dial to management center by pressing “Management center key.” 2.2. Receive a Call R20K will auto answer the incoming call by default. If users disable auto answer function, they can press “Dial key” to answer the incoming call.
R20K Admin Guide 2.3. Unlock 2.3.1. Unlock by Public Pin Codes Users can unlock doors by using predefined public pin code. Press “#,” public pin code, “#” to unlock, and then users will hear “The door is now opened.” If users press wrong public pin code, the screen will show “Incorrect Code.” The default public pin code is 33333333. The default public pin code is 8 digits, and it can be changed to 3 to 8 digits. 2.3.2.
R20K Admin Guide 2.3.3. Unlock by RFID Cards Place the predefined user cards in RFID card reader to unlock. Under normal conditions, R20K will announce “The door is now opened.” If the card has not been registered, R20K will show “Unauthorized.” Both 13.56MHz and 125KHz RFID cards are supported on R20K. 2.3.4. Unlock by DTMF Codes Users can press the predefined DTMF code from an answer unit to remotely unlock the door during the call. Users will also hear “The door is now opened.
R20K Admin Guide 3. Basic Features 3.1. Access the Website Setting 3.1.1. Obtain IP Address R20K use DHCP IP by default.Press “*3258*” to andvoice system will enter IP announcement mode. In IP announcement mode, the IP address will be announced. 3.1.2. Access the Device Website Open a web browser, and access the corresponding IP address. Enter the default user name and password to login. The default administrator’suser name and password are shown below: User Name: admin Password: admin Figure 3.2.
R20K Admin Guide Note: The recommended browser is Google Chrome. 3.2. Password Modification 3.2.1. Modify the Device Admin Code Go to Intercom – Basic tomodifydevice admin code. 3.2.2. Modify the Web Password Go to Security - Basic to modify password for webpage. To modify password for“admin” or “user” account. Figure 3.3.3 Modify the web password 3.3. Phone Configuration 3.3.1. Language Figure 3.4.1 Language Go to Phone-Time/Lang to select language for webpage.
R20K Admin Guide 3.3.2. Time NTP: To select local time zone for NTP server. 3.3.3. Network Figure 3.3.2.1 Time DHCP Mode In Website, go to Network - Basic. R20K uses DHCP mode by default which will get IP address, subnet mask, default gateway and DNS server address from DHCP Figure 3.4.2 Time server automatically. Figure 3.4.3.1 DHCP mode Static IP Mode In Website, go to Network - Basic. If select static IP, users should manually setup IP address, subnet mask, default gateway and DNS server address.
R20K Admin Guide 3.3.4. Sound Go to Phone-Voiceto configure volume and upload tone file. Mic Volume:To configure microphone volume. Speaker Volume:To configure speaker volume. Open Door Warning: Disable it, and users will not hear the prompt voice when the door is opened. RingBack Upload: To upload the ring back tone by users themselves. Opendoor Tone Upload:To upload the opendoor tone by users themselves. Figure 3.4.5 Sound 3.4. Intercom Call 3.4.1. Direct IP Call Figure 3.5.
R20K Admin Guide Press the IP address (like IP address 192.168.1.100, users need to press “192*168*1*100”) and “Dial key”to make a direct IP call. 3.4.2. SIP Call SIP callswhich use SIP numbers to make or receive calls should be supported by SIP server. Users need to register accounts and fill SIP feature parameters before using it. Go to Account - Basic to configure SIP account and SIP server for door phones first. 3.4.3. SIP Account Status: To display register result.
R20K Admin Guide User Name: To enter user name of the extension. Password: To enter password for the extension. 3.4.4. SIP Server 1&2 Server IP 1: To enter SIP server’s IP address or URL. Server IP 2: To display and configure secondary SIP server settings. This is for redundancy, if registering to primary SIP server fails, the phone will go to secondary SIP server for registering.
R20K Admin Guide 3.4.6. Transport Type To display and configure transport type for SIP message. UDP: UDP is an unreliable but very efficient transport layer protocol. TCP: Reliable but less-efficient transport layer protocol. TLS: Secured and reliable transport layer protocol. DNS-SRV: DNS record for specifying the location of services. Figure 3.5.2.4Transport type 3.4.7. NAT To display and configure NAT settings.
R20K Admin Guide 3.4.8. Speed Dial Speed dialfeature is used to call out 4 numbers at the same time. Go to Intercom - Basic to configure first. After setup the number which users need to call. Press “Managecenter key” (Manager Dial) to call. 3.4.9. Auto Answer Go to Account - Advanced to enable auto answer feature for SIP Figure 3.5.4Speed dial calls. Go to Phone - Call Feature to enable auto answer feature for direct Figure 3.5.5-1 Auto answer for sip calls IP calls.
R20K Admin Guide 3.4.10. Web Call Go to Intercom - Basic to dial out or hang up incoming calls from website. Figure 3.5.6 Web call 3.5. Security 3.5.1. Live view Go to Intercom - Live Stream to check the real-time video from R20K. In addition, user also can check the real-time picture via URL: http://IP_address:8080/picture.jpg. Figure 3.6.1 Live view 3.5.2. RTSP R20K supports RTSP stream, go to Intercom - RTSPto enable or disable RTSP server. The URL for RTSP stream is: rtsp://IP_address/live/ch00_0.
R20K Admin Guide RTSP Stream: To enable RTSP video and select the video codec. R20K supports H.264 video codec by default. H.264 Video Parameters: H.264 is a video stream compression standard. Different from H.263, it provides an approximately identical level of video stream quality but a half bit rate. This type of compression is sometimes called MPEG-4 part 10. To modify the resolution, framerate and bitrate of H.264. MPEG4 Video Parameters: MPEG4 is one of the network video image compression standard.
R20K Admin Guide 3.5.3. ONVIF R20K supports ONVIF protocol, which means R20K’s camera can be searched by other devices, like NVRwhich supports ONVIF protocol as well. Go to Intercom - ONVIFto configure ONVIFmode, its username and password. Figure 3.6.3 ONVIF Switching ONVIFmode to “Undiscoverable,”and it means users must program ONVIF’s URL manually. The ONVIF’s URL is:http://IP_address:8090/onvif/device_service. 3.6. Access Control 3.6.1.
R20K Admin Guide for normally open contact. NC stands for normally closed contact. Relay ID:R20K supports three relays. Users can configure them respectively. Relay Type:Default state means NC and COM are normally closed, while Invert state means NC and COM are normally opened. Relay Delay:To configure the duration of opened relay. Over the Figure 3.7.1 Relay value, the relay would be closed again. DTMF Option:To select digit of DTMF code, R20K supportmaximum to 4digits’ DTMF code.
R20K Admin Guide 3.6.2. Unlock via RFID Card Go to Intercom-Card settingto manage card access system. Figure 3.6.2-1 Card setting Import/Export Card Data R20K supports import or export the card data file, which is convenient for administrator to deal with a large number of cards. The maximum card data file is 20K which is around 500 cards. Note: Please consult administrator for the .xml format RFID cards template file. Enable ID/IC Card Switch to enable to support IC/ID card.
R20K Admin Guide Name card, choose which door users want to open and the valid day and time; Click “Add” to add it into list. Valid card information will be shown in the list. Administrator could delete onecard’s access permission or empty all the list. Note: Remember to set Card Status back to “Normal” after adding cards. 3.6.3. Unlock via Pin Code Public Pin Codes in Website Go to Intercom - Basic to configure public pin codes.
R20K Admin Guide Private Pin Codes in Website Go to Intercom - PrivateKey to configure private pin code. Import /Export Private Key R20K supports import or export the private key file, which is convenient for administrator to deal with a large number of private keys. The maximum private key is 500. Note: Please consult administrator for the .xml format private key Figure 3.7.4.4-1 Private pin code in website template file.
R20K Admin Guide 3.6.4. Unlock via HTTP command Users can use a URL to remote unlock the door. Go to Intercom - Relay to configure. Switch: Enable this function. Disable by default. UserName&Password: Users can setup the username and password for HTTP unlock. Figure 3.7.5 Unlock via HTTP command URL format: http://IP_address/fcgi/do?action=OpenDoor&UserName=&Pas sword=&DoorNum=1. 3.6.5. Unlock via Exit Button Go to Intercom - Input to configure input settings.
R20K Admin Guide GND isclosed, while “High” means the connection is opened. Door status: To show the status of input signal. 3.7. Reboot Go to Upgrade - Basic, users can reboot the phone. Figure 3.8 Reboot 3.8. Reset Go to Upgrade - Basic, users can reset the phone to factory Figure 3.9.2 Reset in website settings. Note: All configurations will be reset after restore. Please backup the data if users need.
R20K Admin Guide 4. Advanced Features 4.1. Phone Configuration 4.1.1. LED Go to Intercom - LED Setting to configure. LED Status is to set up Status LED which can change light mode on different condition. Users can control 2 parts’ LED, keypad and card area. Users can also setup the valid time. For example, start time from 18 to 23 means the LED will light up from 6pm to 11pm. 4.1.2. IR LED Go to Intercom - Advanced to configure. 23 Figure 4.1.
R20K Admin Guide Photoresistor: The setting is for night vision, when the surrounding of R20K is very dark, infrared LED will turn on and R20K will turn to night mode. Photoresistor value relates to light intensity and larger value means that light intensity is smaller. Figure 4.1.2 IR LED Users can configure the upper and lower bound and when photoresistor value is larger than upper bound, infrared LED will turn on.
R20K Admin Guide 4.2. Intercom 4.2.1. Call Time Related Go to Intercom - Basic to configure. Max Call Time: To configure the max call time. Dial In Time: To configure the max incoming dial time, available when auto answer is disabled. Figure 4.2.1 Call time related Dial Out Time: To configure the max no answer call time. 4.2.2. SIP Call Related Go to Account - Advanced to configure the SIP call related. MaxLocal SIP Port:To configure maximum local SIP port for designated SIP account.
R20K Admin Guide Provisional Response ACK:100% reliability for all provisional messages, this means it will send ACK every time the phone receives a provisional SIP message from SIP server. Register with user=phone:If enabled, the phone will send user=phone within SIP message. Anonymous Call:If enabled,R20K will block its information when calling out. Anonymous Call Rejection: If enabled,calls who block their Figure 4.2.5 SIP call related information will be screened out.
R20K Admin Guide Audio Codec: R20K support four audio codecs: PCMA, PCMU, G729, G722. Different audio codecs require different bandwidth, users can enable/disable them according to different network environment. Note: Bandwidth consumption and sample rates are as below: Codec Bandwidth Sample Rates PCMA 64kbit/s 8kHz PCMU 64kbit/s 8kHz G729 8kbit/s 8kHz G722 64kbit/s 16kHz Video Codec: R20K support H.
R20K Admin Guide Codec Payload: To configure RTP audio video profile. Go to Phone - Call Feature to configure multicast related codec. Figure 4.2.6-2 Multicast related codec 4.2.4. DTMF Go to Account - Advanced to configure RTP audio video profile for DTMF and its payload type. Type: Support inband, info, RFC2833 or their combination. How To Notify DTMF: Only available when DTMF type is info. Figure 4.2.8 DTMF DTMF Payload: To configure payload type for DTMF. 4.2.5.
R20K Admin Guide 4.2.6. Encryption Go to Account - Advanced to configure. If enabled, voice will be encrypted. Figure 4.2.11 Encryption 4.2.7. NAT Go to Account - Advanced to display NAT related settings. UDP Keep Alive message: If enabled, the phone will send UDP keep-alive message periodically to router to keep NAT port alive. Figure 4.2.12 NAT UDP Alive Msg Interval: Keep alive message interval. Rport: Remote port, if enabled, it will add remote port into outgoing SIP message for designated account.
R20K Admin Guide by default, users can see the company name, model number and firmware version from PCAP. 4.3. Access Control 4.3.1. Web Relay R20K can support to connect to web relay. Go to Phone - WebRelay to configure. Type: Connect web relay and choose the type. Figure 4.3.1-1 Web relay IP Address: Enter web relay’s IP address. User Name: it is an authentication for connecting web relay. Password: It is an authentication for connecting web relay.
R20K Admin Guide Web Relay Extension: The web relay can only receive the DTMF signal from the corresponding extension number. Note: Users can modify username and password in web relay website. 4.3.2. Wiegand Using this feature to integrate with some wiegand access control. R20K can be used as wiegand input or output. Go to Intercom - Advanced to configure. Wiegand Type: Support Wiegand 26 or 34. The different number means different bits. Wiegand Mode: Input or output.
R20K Admin Guide 4.4. Security 4.4.1. Anti-alarm Go to Intercom - Advanced to configure. Tamper Alarm:R20K integrates internal gravity sensor for its own security. After enabling tamper alarm, if the gravity of R20K changes dramatically, it will alarm. Gravity sensor threshold stands Figure 4.4.1 Anti-alarm for sensitivity of sensor. Smaller the value, the more sensitive it is. 4.4.2. Motion R20K supports motion detection, go to Intercom - Motion to configure detection related parameters.
R20K Admin Guide Motion Delay: To configure minimum time gap between two snapshots. Motion Detect Time Setting: To configure motion detect time schedule. 4.4.3. Action R20K supports to send notifications, snapshots via email and ftp transfer method, or calls via sip call method, when trigger specific actions. 4.4.3.1. Action Parameters Go to Intercom - Action to set action receiver. Email Notification Sender’s email address: To configure email address of sender.
R20K Admin Guide SMTP server address: To configure SMTP server address of sender. SMTP user name: To configure user namer of SMTP service (usually it is same with sender’s email address). SMTP password: To configure password of SMTP service (usually it is the same with the password of sender’s email). Email subject: To configure subject of email. Email content: To configure content of email. Email Test: To test whether email notification is available.
R20K Admin Guide Five specific actions which will be triggered in R20K: 4.4.3.2. Input Interface Triggered Action Go to Intercom - Input to configure. Action to execute:To choose which action to execute after triggering. Http URL:To configure URL, if HTTP action is chosen. Action Delay: To configure after how long to execute to send out Figure 4.4.3.4 Input interface triggered action notifications and trigger relay. Open relay:To configure which relay to trigger. 4.4.3.3.
R20K Admin Guide Http URL: To configure URL, if HTTP action is chosen. SDMC Upload: Upload the capture to the SDMC. 4.5. Upgrade 4.5.1. Web Upgrade Go to Upgrade - Basic to do web upgrade. Upgrade:Choose “.rom” firmware from the PC, and then click “Submit” to start update. Figure 4.5.1 Web upgrade 4.5.2. Autop Upgrade Go to Upgrade - Advanced to configure automatically update server’s settings.
R20K Admin Guide By default, this SIP message is sent to multicast address 224.0.1.75 (PNP server address by standard). Automatic Autop To display and configure auto provisioning mode settings. This auto provisioning mode is actually self-explanatory. For example, mode “Power on” means the phone will go to do provisioning every time it powers on. Figure 4.5.2-3 Automatic provision Note: Please refer to the related feature guide from forum. 4.5.3.
R20K Admin Guide 4.6. Log 4.6.1. Call Log Go to Phone - Call Log, users can see a list of call logs which have dialed, received or missed. Users can delete call logs from list. Figure 4.6.1 Call log 4.6.2. Door Log Go to Phone - Door Log, users can see a list of door logs which records card information and date. 4.6.3. System Log Go to Upgrade - Advanced to configure system log level and export system log file. System log level: From level 0 to 7.
R20K Admin Guide Export Log: Click to export temporary system log file to local PC. 4.6.4. PCAP Go to Upgrade - Advanced to start, stop packets capturing or to export captured packet file. Figure 4.6.4 PCAP Start: To start capturing all the packets file sent or received from phone. Stop: To stop capturing packets.
R20K Admin Guide Abbreviations ACS:Auto Configuration Server DNS-SRV:Service record in the Domain Name System Auto:Automatically FTP: File Transfer Protocol AEC:Configurable Acoustic and Line Echo Cancelers GND: Ground ACD:Automatic Call Distribution HTTP: Hypertext Transfer Protocol Autop:Automatical Provisioning HTTPS: Hypertext Transfer Protocol Secure AES:Advanced Encryption Standard IP: Internet Protocol BLF:Busy Lamp Field ID: Identification COM:Common IR: Infrared CPE:Customer Premis
R20K Admin Guide PCAP: Packet Capture SIP: Session Initiation Protocol PNP: Plug and Play SNMP: Simple Network Management Protocol RFID: Radio Frequency Identification STUN: Session Traversal Utilities for NAT RTP: Real-time Transport Protocol SNMP: Simple Mail Transfer Protocol RTSP: Real Time Streaming Protocol SDMC: SIP Devices Management Center MPEG: Moving Picture Experts Group TR069: Technical Report069 MWI: Message Waiting Indicator TCP: Transmission Control Protocol NO: Normal Opened
Contact us For more information about the product, please visit us atwww.akuvox.com or feel free to contact us by Sales email: sales@akuvox.com Technical support email: support@akuvox.com Telephone: +86-592-2133061 ext.7694/8162 We highly appreciate your feedback about our products.
FCC Statement: Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
