About This Manual Thank you for choosing Akuvox R20BX5 door phone. This manual is intended for the administrators who need to properly configure the door phone. This manual applies to 320.30.3.15, and it provides all the configurations for the functions and features of Akuvox door phone. Please visit Akuvox forum or consult technical support for any new information or latest firmware.
Introduction of Icons and Symbols Warning: Always abide by this information in order to prevent the persons from injury. Caution: Always abide by this information in order to prevent the damages to the device. Note: Informative information and advice from the efficient use of the device.
Related Documentation You are advised to refer to the related documents for more technical information via the link below: https://knowledge.akuvox.
Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Table of Contents 1. Product Overview ............................................................................................. 1 2. Change Log .......................................................................................................2 3. Model Specification ......................................................................................... 3 4. Introduction to Configuration Menu ............................................................... 4 5. Access the Device ...................
10.7.2. Manager Dial Call ....................................................................33 10.7.3. Call Hang-up ........................................................................... 34 10.7.4. Web Call ...................................................................................34 10.7.5. Auto Answer ............................................................................35 10.7.6. Multicast ................................................................................. 36 10.7.7.
16.4.3. SIP Call Notification Setting ...................................................68 16.4.4. HTTP URL Notification Configuration ................................... 68 16.5. Security Action Configuration .......................................................... 69 16.5.1. Configure Push Button Action ............................................... 69 16.5.2. Configure Motion Action ........................................................ 69 16.5.3. Configure Input Action ............................
25.2. Reset ................................................................................................ 102 26. Abbreviations ............................................................................................. 103 27. Contact us ..................................................................................................
Single Tenant Door Phone 1.Product Overview The security that comes with being able to control who comes into your building along with the ability to verbally and visually confirm their identity is immeasurable. Akuvox R20BX5 are SIP-compliant door phones. They can be connected with Akuvox indoor monitors for remote access controlling and monitoring. Users can communicate with visitors via audio and video calls, and unlock the door if they need.
Single Tenant Door Phone 2.Change Log The change log will be updated here along with the changes in the new software version. AKUVOX SMART INTERCOM www.akuvox.
Single Tenant Door Phone 3.Model Specification Model & Feature R20BX5 Button 5 Physical buttons Housing Material Aluminum Camera 2 Mega pixels, automatic lighting Relay In 2 Relay Out 2 RS485 √ PoE √ WiFi X RAM 64MB ROM 128MB Card Reader √ IP Rating IP65 IK Rating X Wall Mounting √ Flush Mounting √ AKUVOX SMART INTERCOM www.akuvox.
Single Tenant Door Phone 4.Introduction to Configuration Menu Status: this section gives you basic information such as product information, Network Information, and account information, etc. Account: this section concerns SIP account, SIP server, proxy server, transport protocol type, audio&video codec, DTMF, session timer, etc. Network: this section mainly deals with DHCP&Static IP setting, RTP port setting, and device deployment, etc.
Single Tenant Door Phone and it will greatly bring users convenience by reducing manual operations. This mode requires no prior configurations previously by the administrator. 2. Cloud mode: Akuvox Cloud is an all-in-one management system. Akuvox Cloud is a mobile service that allows audio, video, remote access control between smart phones and Akuvox intercoms. All configurations in the device will be issued automatically from the cloud.
Single Tenant Door Phone 5.Access the Device R20BX5 system setting can be accessed on the device web interface. 5.1. Obtain Device IP Address Check the Device IP address by holding the push button for 5s. Or searching the device IP by the IP scanner in the same LAN network. Just click Scan tab in the IP scanner to check the device IP. 5.2.
Single Tenant Door Phone Note: You can also obtain the device IP address using the Akuvox IP scanner to log in to the device web interface. Please refer to the URL below for the IP scanner application: https://knowledge.akuvox.com/docs/how-to-obtain-ip-address -via-ip-scanner-1?highlight=IP%20SCANNER Google Chrome browser is strongly recommended. AKUVOX SMART INTERCOM www.akuvox.
Single Tenant Door Phone 6.Language and Time Setting 6.1. Language Setting When you first set up the device, you might need to set the language to your need or you can do it later if needed. And the language can be set up on the device web Phone > Time/Lang > Web Language interface according to your preference. Parameter Set-up: Mode: choose a suitable web language. Normally, English is the default web language. 6.2.
Single Tenant Door Phone Parameter Set-up: Time Zone: select the specific time zone depending on where the device is used and then press Confirm tab for the confirmation. The default time zone is GMT GMT+0.00. Preferred/Alternate Server: enter the NTP server address. The alternate server will take effect when the primary server is invalid. Update Interval: to configure the interval between two consecutive NTP requests. System Time: indicate the current device time.
Single Tenant Door Phone 7.LED Setting 7.1. Infrared LED Setting Infrared LED is applied in a dark environment in which a resident might not be able to see a visitor clearly via the video from the door phone. You can navigate to Intercom > LED Setting > LED Fill Light. Parameter Set-up: Mode: select ”Auto” if you want the Infrared LED light to be turned on automatically according to the setting. select “Aways ON” to enable the Infrared LED light to stay on permanently.
Single Tenant Door Phone Note: Start Time and End Time will not be displayed unless you select Specific Time for your LED mode. 7.2. LED Display Status LED display adjustment is used to display the light changes of the call button in the six statuses - normal(idle), offline, calling, talking and receiving a call. and the user can also verify the current mode of the device through the LED status. To set up on device web Intercom > LED Setting > LED Status interface.
Single Tenant Door Phone LED Color: it can support three colors: Red, Green, Blue. LED Display Mode: to set up the different blink frequencies. Note: The Status and Color of item can not be changed. The LED of upgrading mode can not be adjusted. 7.3. Set up LED Display from HTTP URL Akuvox door phones support to use HTTP URL to remote control the LED display status. You can enter the HTTP URL in the browser to manage the LED color and frequency.
Single Tenant Door Phone 7.4. LED Setting on Card Reader Area You can enable or disable the LED lighting on the card reader area as needed on the web interface. Meanwhile, If you do not want to have the LED light on the card reader area to stay on, you can also set the timing for the exact time span during which the LED light can be disabled in order to reduce the electrical power consumption. Path: Intercom > LED Setting > LED Control.
Single Tenant Door Phone 8. Volume and Tone Configuration Volume and tone configuration in Akuvox door phone refers to the microphone volume, speaker volume, temper alarm volume, ringback tone and open door tone configuration. Moreover, you can upload the tone you like to enrich your personalized user experience. 8.1. Volume Configuration To set up the volumes, you can set up on device web Phone > Audio interface. AKUVOX SMART INTERCOM www.akuvox.
Single Tenant Door Phone Parameters Set-up: Mic Volume: adjust the mic volume as needed. Volume level: adjust the volume level as needed. Speaker Volume: Adjust the speaker volume as needed. Tamp Alarm Volume: Adjust the volume for the tamper alarm. Prompt Volume: Adjust the volume for voice prompt. 8.2. IP Announcement To set up device IP number announcement, navigate to Phone > Audio > IP announcement.
Single Tenant Door Phone Loop Times: set the IP announcement loop times. 8.3. Open Door Tone Configuration You can not only enable or disable the Open Door Tone but also control the prompt words that accompanies the tone on the web Phone > Audio > Open Door Tone Setting interface. Parameters Set-up: Open Door Inside Tone: select the checkbox to enable the open door inside tone. Open door inside tone is what you can hear when you open the door by pressing the Exit button in side.
Single Tenant Door Phone 8.4.2.Upload Open Door Tone You can customize the door open tone if you need. The outside tone is used to open door via card or DTMF. The inside tone is used to open door via triggered input interface. Please follow the prompt about the file size and format. Path: Phone > Audio > Tone Upload. AKUVOX SMART INTERCOM www.akuvox.
Single Tenant Door Phone Parameter Set-up: Open Door Succeeded outside Warning: warning tone that will go off when you opened the door from outside. Open door succeeded outside warning is what you can hear when you are granted door access via access methods on the door phone. Open Door Succeeded Inside Warning: warning tone that will go off when you opened the door from inside. Open door succeeded inside warning is what you can hear when you open the door by pressing the Exit button in side.
Single Tenant Door Phone 9.Network Setting 9.1. Network Status To check the network status on the web Status > Network Information interface. 9.2. Device Network Configuration You can check for the door phone’s network connection info and configure the default DHCP mode (Dynamic Host Configuration Protocol) and static IP connection for the device on the device web Network > Basic interface. AKUVOX SMART INTERCOM www.akuvox.
Single Tenant Door Phone Parameter Set-up: DHCP: select the DHCP mode by moving the toggle switch to the right. DHCP mode is the default network connection. If the DHCP mode is turned on, then the door phone will be assigned by the DHCP server with IP address, subnet mask, default gateway and DNS server address automatically. Static IP: select the static IP mode by checking off the DHCP check box.
Single Tenant Door Phone 9.3. Device Deployment in Network Door phones should be deployed before they can be properly configured in the network environment in terms of their location, operation mode, address and extension numbers as opposed to other devices for the device control and the convenience of the management. So you can do it on web Network > Advanced > Connect Setting interface.
Single Tenant Door Phone 9.4. Device Local RTP configuration For the device network data transmission purpose, the device needs to be set up with a range of RTP ports (Real-time Transport Protocol) for establishing an exclusive range of data transmission in the network. Path: Network > Advanced > Local RTP interface. Parameter Set-up: Min RTP Port: enter the Port value in order to establish the start point for the exclusive data transmission range.
Single Tenant Door Phone Parameter Set-up: UDP Keep Alive Messages: if enabled, the device will send out the message to the SIP server so that the SIP server will recognize if the device is in online status. UDP Alive Msg Interval: set the message sending time interval from 5-60 seconds, the default is 30 seconds. RPort: enable the Rport when the SIP server is in WAN (Wide Area Network). 9.6.
Single Tenant Door Phone Parameter Set-up： Active: to enable or disable SNMP feature. Port: to configure SNMP server’s port. Trusted IP: to configure allowed SNMP server address. It could be an IP address or any valid URL domain name. 9.7. VLAN Setting Virtual Local Area Network is a logical grouping of two or more nodes which are not necessarily on the same physical network segment but which share the same logical IP domain.
Single Tenant Door Phone 9.8. TR069 Setting TR-069 (Technical Report 069) is the document number of the technical report, defined by the Broadband Forum, that specifies the “CPE WAN management protocol” or CWMP. It defines an application layer protocol for remote management of end-user devices. As a bidirectional SOAP/HTTP-based protocol, it provides the communication between Customer-Premises Equipment (CPE) and Auto-Configuration Servers (ACS).
Single Tenant Door Phone Password: to configure password for ACS or CPE. Periodic Inform: to enable periodically inform. Periodic Interval: to configure interval for periodic inform. Note: TR-069 is a technical specification entitled CPE WAN Management Protocol (CWMP). It defines an application layer protocol for remote management of end-user devices. 9.9. Device Web HTTP Setting This function is used to manage whether the device website is allowed to be accessed.
Single Tenant Door Phone port. HTTPS Port: set up the port for HTTPS access method. 443 is the default port. AKUVOX SMART INTERCOM www.akuvox.
Single Tenant Door Phone 10. Intercom Call Configuration Intercom call in the device can be configured to allow you to perform a variety of customized intercom calls such as IP call and SIP call for different application scenarios. 10.1.IP call & IP Call Configuration IP call can be made directly on the intercom device by entering the IP number on the device. And you can also disable the direct IP call if you do not allow IP call to be made on the device.
Single Tenant Door Phone 10.3.SIP Account Registration Akuvox door phones support two SIP accounts that can all be registered according to your applications. You can, for example, switch between them if any one of the accounts failed and become invalid. The SIP account can be configured on the device and on the device interface. To perform the SIP account setting on the Web Account > Basic > SIP Account Interface. Parameter Set-up: Status: check to see if the SIP account is registered or not.
Single Tenant Door Phone Password: enter the password obtained from the SIP account administrator. 10.4.SIP Server Configuration SIP servers can be set up for device in order to achieve call session through SIP servers between intercom devices. To do this configuration also on web Account > Basic > SIP Server interface. Parameter Set-up: Preferred SIP Server: enter the primary server IP address number or its URL. Alternate SIP Server: enter the backup SIP server IP address or its URL.
Single Tenant Door Phone 10.5.Configure Outbound Proxy Server An outbound proxy server is used to receive all initiating request messages and route them to the designated SIP server in order to establish call session via port-based data transmission. To set it up on the device web Account > Basic > Outbound Proxy Server Interface. Parameter Set-up: Outbound Enabled: click “Enable” and “Disable” to turn on or turn off the outbound proxy server.
Single Tenant Door Phone Parameter Set-up: UDP: select “UDP” for unreliable but very efficient transport layer protocol. UDP is the default transport protocol. TCP: select “TCP” for Reliable but less-efficient transport layer protocol. TLS: select “TLS” for Secured and Reliable transport layer protocol. DNS-SRV: select “DNS-SRV” to obtain DNS record for specifying the location of servers. And SRV not only records the server address but also the server port.
Single Tenant Door Phone Parameter Set-up: Enabled: enable or disable the DND function. DND function is disabled by default. Return Code When Refuse: select code to be sent to the caller side via SIP server when you rejected the incoming call. 10.7.2. Manager Dial Call Manger dial call consist of Robin call and group call. Manager Dial is used to quickly initiate the pre-configured numbers by pressing the Management key on door phone. You can create up 10 numbers.
Single Tenant Door Phone manager dial call. Sequence Call: sequence call is used to initiate multiple numbers when your press the manager dial button. If the previous callee does not answer within the robin call timeout, the call will be transferred to the next one. If the call is answered by one of the callee, the call will not be transferred anymore. Group Call: group call is used to initiate calls to multiple numbers at the same when you press the manager dial button.
Single Tenant Door Phone Parameters Set-up: Web Call (Ready): enter the IP/SIP number to dial out. 10.7.5. Auto Answer You can define how quickly the door phone should respond in answering the incoming SIP/IP call automatically by setting up the time related parameters. In addition, you can also define the mode in which the calls are to be answered ( video mode or audio mode).
Single Tenant Door Phone Mode: set up the video or audio mode you preferred for answering the call automatically. 10.7.6. Multicast Multicast uses one-to-many mode to communicate in a range. Door phone can be a listener and receive the audio from the listened part. Parameters Set-up: Multicast Priority Paging Barge: multicast or how many multicast calls are higher priority than SIP call, if you disable Paging Priority Active, SIP call will have high priority. AKUVOX SMART INTERCOM www.akuvox.
Single Tenant Door Phone Paging Priority enabled: multicast calls are called in order of priority or not. Listening Address: enter the multicast IP address you want to listen. The multicast IP address needs to be the same as the listened part and the multicast port can not be the same for each IP address. Multicast IP address is from 224.0.0.0 to 239.255.255.255. Label: enter the label for each listening address. 10.7.7.
Single Tenant Door Phone 10.7.8. Maximum Dial Duration Maximum Dial duration consist of Maximum dial in time duration and the maximum dial out time. Maximum dial in time refers to the maximum time duration before the door phone hangs up the call if the call is not answered by the door phone. On the contrary, Maximum dial out time refers to the maximum time duration before the door phone hangs up itself automatically when the call from the door phone is not answered by the intercom device being called.
Single Tenant Door Phone 10.7.9. Hang Up After Open Door Max dial time of device is also related with max dial time of SIP server. If using SIP account to make a call, please pay attention to the max dial time of SIP server. If the max dial time of SIP server is shorter than the max dial time of device, the shorter one is available. Parameter Set-up: Type: select the open door type. Door can be unlocked via “DTMF”, “HTTP” command, “DTMF Or HTTP”, and “DTMF, HTTP or Input”.
Single Tenant Door Phone 11. Audio& Video Codec Configuration for SIP Calls 11.1.Audio Codec Configuration Akuvox door phone supports four types of Codec (PCMU, PCMA, G729, G722) for encoding and decoding the audio data during the call session. Each type of Codec varies in terms of sound quality. You can select the specific codec with different bandwidth and sample rate flexibly according to the actual network environment. To do the configuration on device web Account > Advanced interface.
Single Tenant Door Phone Codec Type Bandwidth Sample Rate Consumption PCMA 64 kbit/s 8kHZ PCMU 64 kbit/s 8kHZ G729 8 kbit/s 8kHZ G722 64 kbit/s 16kHZ 11.2.Video Codec Configuration Akuvox door phone support H264 codec that provides a better video quality at a much lower bit rate. To set up video codec on web Account > Advanced interface. Parameter Set-up: Name: check to select the H264 video codec format for the door phone video stream. H264 is the video codec by default.
Single Tenant Door Phone audio/video configuration file. The default payload is 104. 11.3.Video Codec Configuration for IP Direct Calls You can select the IP call video quality by selecting the proper codec resolution according to your actual network condition. To do so , you can go to Phone > Call Feature > IP Video Parameters. Parameter Set-up： Video Resolution: select the code resolution for the video quality among four options: “CIF”, “VGA”, “4CIF” and “720P”. The default code resolution is 4CIF.
Single Tenant Door Phone Parameter Set-up: Type: select DTMF mode among five options: “Inband”, “RFC2833”, “Info+Inband” and “Info+RFC2833” based on the specific DTMF transmission type of the third party device to be matched with as the party for receiving signal data. How to Notify DTMF: select among four types: “Disable” “DTMF” “DTMF-Relay” “Telephone-Event” according to the specific type adopted by the third party device.
Single Tenant Door Phone 12. Access White List Configuration Akuvox door phone supports to store up to 500 contacts that can give access permission to the indoor monitor or other devices. Access White list includes group setting and contact setting and management. To set it up on web Contacts > Access Allowlist. 12.1.Managing Contacts You can search, create, display, edit and delete the contacts in your phone book. Path: Contacts > Access Allowlist.
Single Tenant Door Phone Account: select which SIP account will be used to call out. If using IP direct call, it is not available. Floor: enter the floor number if needed. AKUVOX SMART INTERCOM www.akuvox.
Single Tenant Door Phone 13. Relay Setting 13.1.Relay Switch Setting You can configure the relay switch(es) and DTMF for the door access on the web Intercom > Relay interface. Parameter Set-up: Relay ID: you are allowed to set up three relay switches in total for the door access control ( R29Z/R29ZL has only 1 relay). Type: if Default state is selected, the Relay Status shows Low which means the door is closed, the Relay Status shows which means the door is opened.
Single Tenant Door Phone time after the relay is triggered. If Bistable is selected, relay status will be reset after the relay is triggered again. Trigger Delay (Sec): set the relay trigger delay timing (Ranging from 1-10 Sec.) For example, if you set the delay time as “5” sec. then the relay will not be triggered until 5 seconds after you press “unlock“ tab. Hold Delay (Sec): set the relay hold delay timing (Ranging from 1-10 Sec.) For example, if you set the hold delay time as “5” Sec.
Single Tenant Door Phone Note: If DTMF mode is set as “1 Digit DTMF”, you cannot edit DTMF code in “2~4 Digits DTMF” field. And if you set DTMF mode from 2-4 in “2~4 Digits DTMF” field, you can not edit DTMF code in “1 Digit DTMF” field. 13.2.Web Relay Setting In addition to the relay that is connected to the door phone, you can also control the door access using the network-based web relay on the device and on the device web interface.
Single Tenant Door Phone web relay. Select “Both” to enable both local relay and web relay. IP Address: enter the web relay IP address provided by the web relay manufacturer. User Name: enter the User name provided by the web relay manufacturer. Password: enter the password provided by the web relay manufacturer. The password is authenticated via HTTP and you can define the passwords using “http get” in Action.
Single Tenant Door Phone 14. Door Access Schedule Management You are required to configure and make schedule for the user-based door access via RF card, Private PIN and Facial recognition. 14.1.Relay schedule Set the corresponding relay always open at a specific time. This feature is designed for some specific scenarios, for example, the time after school, or for morning work time. To do the configuration, navigate to Intercom Relay > Relay Schedule interface.
Single Tenant Door Phone You can create door access schedules so that they can be later conveniently applied to the door access control intended for individual user or a group of users created. Moreover, you can edit your door access schedule if needed. 14.2.1.
Single Tenant Door Phone Parameters Set-up: Schedule Type: set the type of time period. There are three types to choose from: Daily, Weekly, and Normal. The default is Daily. Schedule Name: set the name of the time period. Date Time: set the corresponding time period. Day of Week: select the corresponding day of the week. This field will only be displayed when the Week and Normal types are selected. AKUVOX SMART INTERCOM www.akuvox.
Single Tenant Door Phone Date Range: set the corresponding date. This field will only be displayed when the Normal type is selected. 14.2.2. Import and Export Door Access Schedule In addition to creating door access schedule separately, you can also conveniently import or export the schedules in order to maximize your door access schedule management efficiency. Path: Intercom > Schedule > Import/Export Schedule(.xml). 14.2.3. Import and Export User You can import and export the user in batch.
Single Tenant Door Phone 15. Door Unlock Configuration Akuvox door phone offer you many types of door access. You can configure them on the device and web interface. Moreover, you can import or export the configured files to maximize your RF card configuration efficiency. 15.1.IC/ID Card Control You can enable or disable the IC and ID card function if needed. You can navigate to Intercom > Card Setting > Card Type Support.
Single Tenant Door Phone Parameters Set-up: IC CARD Display Mode: select the card code format for the IC card for the door access among five format options: 8H10D; 6H3D5D(W26); 6H8D; 8HN; 8HR. The card code format is 8HN by default in the door phone. ID Card Order: select normal or reversed display of ID card. ID Card Display Mode: select the card format for the ID Card for the door access among five format options: 8H10D; 6H3D5D(W26); 6H8D; 8HN; 8HR.
Single Tenant Door Phone Parameter Set-up: User ID: enter the user ID. The user ID is 11 digits maximum in length and can not be reused for other users. The User ID can be generated automatically or manually. Name: enter the user name. Role: select general users for residents and select administrator for the administrator. Code: place the card on the device card reader area and click obtain. Note: RF card with 13.56 MHz and 125 KHz can be applicable to the door phone for door access.
Single Tenant Door Phone 15.4.Import and Export Card Data of Access Control Akuvox door phones support card data of access control to be shared among Akuvox door phones through import and export while you can also export the card data out of the door phone and then import to Akuvox door phones on web Intercom > Card Setting interface. Parameter Set-up: Card AES Key: enter the AES code AES-encrypted .xml file to the door phone. before importing the 15.5.
Single Tenant Door Phone Enabled: enable the Mifare/Defire Card Encryption. Sector/Block: enter the sector and block that you want the card number to be written into the Mifare/Defire Card. For example, you can write the card number into sector 3 and block 3 in the card. Block Key: enter the block password for access. 15.5.1. NFC Card Setting NFC function needs to be enabled before you can use the NFC for contactless door access. Path: Intercom > Card Setting interface.
Single Tenant Door Phone Parameter Set-up: Enabled: enable the HTTP command unlock function by clicking on Enable field. Session Check: enable it to protect data transmission security. UserName: enter the user name of the device web interface, for example, “Admin”. Password: enter the password for the HTTP command. For example: “12345”. Please refer to the following example: http://192.168.35.
Single Tenant Door Phone Parameter set-up: Enabled: enable the function if needed. Trigger Electrical Level: select the trigger electrical level options between “High” and “Low” according to the actual operation on the exit button. Action To Execute: select the method to carry out the action among four options: FTP, Email, HTTP, TFTP. Http URL: enter the URL if you select the HTTP to carry out the action. Action Delay: set up the delay time when the action is carried out.
Single Tenant Door Phone 16. Security 16.1.Tamper Alarm Setting Tamper alarm function serves as a protection against any unauthorized removal of the devices by triggering off the temper alarm while sending out calls to the designated location. Tamper alarm will be triggered off when the door phone changes its gravity value as opposed to its original gravity value set up when the device is installed. You can navigate to Security > Basic > Temper Alarm.
Single Tenant Door Phone door phone is *.PEM file. Client Certificate: When Akuvox door phone Phone required an SSL connection with servers, the phone must verify the server to make sure it can be trusted. and the server will send its certificate to the Akuvox door phone. Then the door phone will verify this certificate according to client certificate list. 16.2.1. Web Server Certificate To upload Web Server certificate on the device web interface Security > Advanced > Web Server Certificate. 16.2.2.
Single Tenant Door Phone Parameter Set-up: Index: select the desired value from drop-down list of Index. If you select Auto value, the uploaded certificate will be displayed in numeric order. If you select the value from 1 to 10, the uploaded certificate will be displayed according to the value that the user selected. Select File: click Choose file browse local drive, and locate the desired certificate. (*.
Single Tenant Door Phone 16.3.Motion Detection Motion Detection is often used for unattended surveillance video and automatic alarms. The images collected by the camera at different frame rates will be calculated and compared by the CPU according to a certain algorithm. When the picture changes, if someone walks by, the lens is moved, the number obtained by the calculation and comparison result will exceed the threshold and indicate that the system can the corresponding processing is made automatically.
Single Tenant Door Phone be 10 seconds. Assuming that we set the time interval as “10” then, and the first movement captured can be seen as start point of the motion detection, and if the movement continues through 7 seconds of the 10 seconds interval, then the alarm will be triggered at 7 seconds ( the first trigger point) and motion detection action can be triggered (sending out notification) anywhere between 7-10 seconds once the movement is detected.
Single Tenant Door Phone 16.4.Security Notification Setting 16.4.1. Email Notification Setting If you want to receive the security notification via email, you can configure the Email notification on the web Intercom > Action > Email Notification interface properly. The email notification will show as the captures. Parameter Set-up: Sender's email address: enter the sender’s email address from which the email notification will be sent out.
Single Tenant Door Phone Email Subject: enter the subject of the email. Email Content: compile the contents of emails according to your need. Email Test: click Email Test to test if you can receive the Email. 16.4.2. FTP Notification Setting If you want to receive the security notification via FTP, you can configure the FTP notification on the web Intercom > Action > FTP Notification properly. Parameter Set-up: FTP Server: enter the address (URL) of the FTP server for the FTP notification.
Single Tenant Door Phone 16.4.3. SIP Call Notification Setting In addition to FTP and Email notification, the door phone can also make a SIP call when some feature action is triggered. To configure a SIP call notification on web Intercom > Action > SIP Call Notification interface. Parameter Set-up: SIP Call Number: to configure SIP call number. SIP Call Name: to configure display name of door phone. 16.4.4.
Single Tenant Door Phone HTTP URL: if you choose HTTP mode, enter the URL format: http://http server IP address/any information. 16.5.Security Action Configuration 16.5.1. Configure Push Button Action When pressing the push button, the door phone will trigger the preconfigured action type, the notification can be sent out by Email, FTP notification or SIP call. To do this configuration on web Intercom > Basic interface.
Single Tenant Door Phone 16.5.3. Configure Input Action When Input interface is working , it can also trigger an action. You can do this configuration on web Intercom > Input interface. Parameter Set-up: Action to execute: to choose which action to execute after triggering. 16.5.4. Call Event Notification If you want to be notified of the call event (call receiving, answering, etc.) navigate to Intercom > Basic > Call Event.
Single Tenant Door Phone 16.6.Voice Encryption SRTP (Secure Real-time Transport Protocol) is a protocol defined on the basis of Real-time Transport Protocol. The data of the transmission protocol provides encryption, message authentication, integrity assurance and replay protection. To configure this feature on web Account > Advanced > Encryption interface. Parameter Set-up: Voice Encryption(SRTP): choose Disabled, Optional or Compulsory for SRTP.
Single Tenant Door Phone 17. Monitor and Image 17.1.RTSP Stream Monitoring Akuvox door phone support RTSP stream that allows intercom devices such as the indoor monitor or the monitoring unit from the third party to monitor or obtain the real time audio/ video (RTSP stream) from the door phone using the correct URL. 17.1.1.
Single Tenant Door Phone Authentication Type, RTSP Username, RTSP Password on the intercom device such as indoor monitor for authorization. RTSP User Name: enter the name used for RTSP authorization. RTSP User Password: enter the password for RTSP authorization. RTSP Authentication Type: select RTSP authentication type between “Basic” and “Digest”. “Basic“ is the default authentication type. 17.1.2.
Single Tenant Door Phone Audio Codec: choose a suitable audio codec for RTSP audio. Video Codec: choose a suitable video codec for RTSP video. Parameter Set-up: Video Resolution: select video resolutions among seven options: “QCIF”, “QVGA”, “CIF”,”VGA”,”4CIF”,”720P”. The default video resolution is “4CIF”. and the video from the door phone might not be able to be shown in the indoor monitor if the resolution is set higher than “4CIF”.
Single Tenant Door Phone 17.1.3. NACK NACK (Negative Acknowledgement) is used to ensure the smooth and continued data transmission for the video call. To enable NACK, navigate to Phone > Call Feature > Others. Parameter Set-up: NACK Enabled: enable the NACK. It can be used to prevent losing data packet in the weak network environment when discontinued and mosaic video image occurred. 17.2.MJPEG Image Capturing Akuvox door phone allow you to capture the Mjpeg format monitoring image if needed.
Single Tenant Door Phone Parameter Set-up: Enabled: tick it to access device video or real-time screenshots through a browser (http address such as: http://device IP:8080/video.cgi (dynamic video), http://device IP:8080/jpeg.cgi (static screenshot) ) Video Resolution: select video resolutions among seven options: “QCIF”, “QVGA”,“CIF”,“VGA”,“4CIF”,“720P”. The default video resolution is “4CIF”.
Single Tenant Door Phone 17.3.ONVIF Real-time video from the door phone camera can be searched and obtained by the Akuvox indoor monitor or by third party devices such as NVR (Network Video Recorder) you can configure the ONVIF function on the web Intercom > ONVIF interface so that other devices will be able to see the video from the door phone. Parameter Set-up: Discoverable: tick the check box to enable the Discoverable ONVIF mode.
Single Tenant Door Phone 17.4.Live Stream If you want to check the real-time video from the door phone, you can go to the device web Intercom > Live Stream interface to obtain the real-time video or you can also enter the correct URL on the web browser to obtain it directly. To check the real time video using URL, you can Enter the correct URL (http://IP_address:8080/video.cgi) on the web browser if you want to obtain the real-time video directly instead of going to the web interface.
Single Tenant Door Phone 18. Logs 18.1.Call Logs If you want to check on the calls inclusive of the dial-out calls, received calls and missed calls in a certain period of time, you can check and search the call log on the device web Phone > Call Log interface. Parameter Set-up: Save Call Log Enabled: select “Enable” or “Disable” to turn on or turn off the call log function.
Single Tenant Door Phone 18.2.Door Logs If you want to search and check and import/export on the various types of door access history, you can search and check the door logs on the device web Phone > Door Log interface. Parameter Set-up: Save Door Log Enabled: select “Enable” or “Disable” to turn on or turn off the call log function. Status: select “All” to check all door logs; select “Success” to check AKUVOX SMART INTERCOM www.akuvox.
Single Tenant Door Phone successfully opened door logs; Select “Failed” to check door logs for opening failure. Time: set the time range for the door logs you want to check. Index: the order of the call logs. Name: if it is a locally added key or card, the corresponding added name will be displayed. If it is an unknown key or card, it will display Unknown. Code: if opening the door via PIN code, the corresponding PIN code will be displayed.
Single Tenant Door Phone 19. Debug 19.1.System Log System log in the door phone can be used for debugging purpose. If you want to export the system out to a local PC or to a remote server for debugging, you can set up the function on the web Upgrade > Advanced > System Log interface. Parameter Set-up: LogLevel: select log levels from 1 to 7 levels. You will be instructed by Akuvox technical staff about the specific log level to be entered for debugging purpose. The default log level is “3”.
Single Tenant Door Phone 19.2.PCAP PCAP in Akuvox door phone is used to capture the data package going in and out of the devices for debugging and troubleshooting purposes. You can set up the PCAP on the device web Upgrade > Advanced > PCAP interface properly before using it. Parameter Set-up: Specific Port: select the specific ports from 1-65535 so that only the data packet from the specific port can be captured. You can leave the field blank by default.
Single Tenant Door Phone 20. Firmware Upgrade Firmwares of different versions for Akuvox door phone can be upgraded on the device web Upgrade > Basic interface. Parameter Set-up: Note: Upgrade: Choose .rom from internet your PC, then clicksupply Submit to Do not disconnect thefirmware device from and power when update. the firmware upgrade is in progress, otherwise, it might cause upgrade failure or system breakdown. AKUVOX SMART INTERCOM www.akuvox.
Single Tenant Door Phone 21. Backup Configuration files can be imported to or exported out of the device to your local PC on the device web Upgrade > Advanced > Others interface if needed. Parameter Set-up: Export Config File: to export current config file. Export/Import: to export current config file (Encrypted) or import new config file. AKUVOX SMART INTERCOM www.akuvox.
Single Tenant Door Phone 22. Auto-provisioning via Configuration File Configurations and upgrading on Akuvox door phone can be done on the web interface via one-time auto-provisioning and scheduled auto-provisioning via configuration files, thus saving you from setting up configuration needed one by one manually on the door phone. 22.1.Provisioning Principle Auto-provisioning is a feature used to configure or upgrade the devices in batch via third party servers.
Single Tenant Door Phone 22.2.Configuration Files for Auto-provisioning Configuration files have two formats for the auto-provisioning. One is general configuration files used for general provisioning and other one is MAC-based configuration provisioning.
Single Tenant Door Phone Note: If a server has these two types of configuration files, then IP devices will first access the general configuration files before accessing the MAC-based configuration files. 22.3.AutoP Schedule Akuvox provides you with different Autop methods that enable the door phone to perform provisioning for itself at a specific time according to your schedule. Path:Upgrade > Advanced > Automatic Autop interface.
Single Tenant Door Phone Plug and Play (PNP) is a combination of hardware and software support that enables a computer system to recognize and adapt to hardware configuration changes with little or no intervention by a user. To do this configuration on web Upgrade > Advanced > PNP Option interface. 22.5.Static Provisioning Configuration You can manually set up a specific server URL for downloading the firmware or configuration file.
Single Tenant Door Phone general Auto Provisioning configuration file. AES Key (MAC): set up AES code for the intercom to decipher the MAC-based auto provisioning configuration file. Note: AES is one type of encryption, it should be configured only when the config file is encrypted with AES, otherwise leave the field blank. Note: Server Address format: TFTP: tftp://192.168.0.19/ FTP: ftp://192.168.0.19/ (allows anonymous login) ftp://username:password@192.168.0.
Single Tenant Door Phone 23. Integration with Third Party Device 23.1.Integration via Wiegand If you want to integrate Akuvox door phone with third party devices via Wiegand, you can configure the Wiegand on the web interface. Path: Intercom > Wiegand. Parameter Set-up: Wiegand Display Mode: select Wiegand Card code format among 8H10D; 6H3D5D; 6H8D; 8HN; 8HR; RAW. Wiegand Card Reader Mode: set the wiegand data transmission format among three options: “Wiegand 26”, “Wiegand 34”, “Wiegand 58”.
Single Tenant Door Phone number will be reversed and vice versa. Wiegand Output Data Order: set the Wiegand output data sequence between “Normal” and “Reversed” if you select “Reversed” then the input card number will be reversed and vice versa. Wiegand Output CRC: tick to enable the parity check function to ensure that signal-based data can be transmitted correctly according to the established data transmission format. You can configure the wiegand output mode if needed.
Single Tenant Door Phone 23.2.Integration via HTTP API HTTP API is designed to achieve an network-based integration between the third party device with the Akuvox intercom device. You can configure the HTTP API function on the web Intercom > HTTP API interface for the integration. Parameter Set-up: Enabled: enable or disable the HPTT API function for the third party integration.
Single Tenant Door Phone “WhiteList” authorization is selected for the integration. Please refer to the following description for the Authentication mode: NO. Authorization Description Mode 1 2 3 4 5 None Normal WhiteList Basic Digest No authentication is required for HTTP API as it is only used for demo testing. This mode is used by Akuvox developers only. If this mode is selected, you are only required to fill in the IP address of the third party device for the authentication.
Single Tenant Door Phone 6 Token This mode is used by Akuvox developers only. 23.3.Lift Control Configuration Integration between the door phone and third party devices such as intercom devices for door access and lift control should be configured in the device web interface before the integration can be made.
Single Tenant Door Phone 4 ZKT Select “ZKT” if you want to integrate with ZKTeco lift controller 5 Chiyu Select “Chiyu” if you want to integrate with Chiyu lift controller Note: Please consult with Akuvox technical support if you have any inquiries on the integration mode of any OEM lift controller integration project. 23.4.KeyKing Setting To integrate KeyKing lift controller, you are required to set up the KeyKing address obtained from your solution provider.
Single Tenant Door Phone 23.5.Akuvox EC32 Lift Controller You are required to configure Akuvox EC32 before you can connect the door phone to the lift controller. You can navigate to Intercom > Lift Control > Akuvox EC32 & ZKT Advance Setting. Parameter Set-up: Server IP: enter the IP address of the Akuvox EC32 controller server. Port: enter the port of Akuvox EC32 controller server. Timeout (Sec): enter the lift controller timeout.
Single Tenant Door Phone authentication. Password: enter the password of the lift controller for the authentication. Floor NO. Parameter: enter the Floor number parameter provided by Akuvox. The default parameter string is “$floor”. You can define your own parameter string if needed. URL To Trigger Specific Floor: enter the Akuvox life control URL for triggering a specific floor. The URL is “/cdor.
Single Tenant Door Phone Timeout (Sec): enter the lift controller timeout. For example, if you set the timeout as “30 seconds” have to press the lift button corresponding to the floor you are going to within 30 seconds, otherwise, the button will be locked again, and you have to go out of the lift and do it all over again. 23.7.Chiyu Lift Controller You need to select Chiyu lift controller to integrate with Chiyu lift controller. You can navigate to Intercom > Lift Control. AKUVOX SMART INTERCOM www.
Single Tenant Door Phone 24. Password Modification 24.1.Modifying Device Web Interface Password To change the default web password on web Security > Basic interface. Select “admin" for the administrator account and “User" for the User Account. Click the Change Password tab to change the password. Parameter Set-up: User Name: modify the Admin or user password if needed. User: enable the user account if needed. AKUVOX SMART INTERCOM www.akuvox.
Single Tenant Door Phone 24.2.Configure Web Interface Automatic Logout It is a protection design. When there is no operation on the website and when the Session Time Out Value time is reached, the website will automatically log out. Path: Security > Basic > Session Time Out. Parameters Set-up: Session Time Out Value: the range from 60 to 14400 sec. If there is no operation over time, you need to log in to the website again. AKUVOX SMART INTERCOM www.akuvox.
Single Tenant Door Phone 25. System Reboot&Reset 25.1.Reboot If you want to restart the device system, you can operate it on the device Upgrade > Basic web interface as well. 25.2.Reset If you want to reset the device system to the factory setting, navigate to the web Upgrade > Basic interface. AKUVOX SMART INTERCOM www.akuvox.
Single Tenant Door Phone 26.
Single Tenant Door Phone PCMA: Pulse Code Modulation A-Law PCMU: Pulse Code Modulation µ-Law PCAP: Packet Capture PNP: Plug and Play RFID: Radio Frequency Identification RTP: Real-time Transport Protocol RTSP: Real Time Streaming Protocol MPEG: Moving Picture Experts Group MWI: Message Waiting Indicator NO: Normal Opened NC: Normal Connected NTP: Network Time Protocol NAT: Network Address Translation NVR: Network Video Recorder ONVIF: Open Network Video Interface Forum SIP: Session Initiation Protocol SNMP
Single Tenant Door Phone 27. Contact us For more information about the product, please visit us atwww.akuvox.com or feel free to contact us by Sales email: sales@akuvox.com Technical support email: support@akuvox.com Telephone: +86-592-2133061 ext.7694/8162 We highly appreciate your feedback about our products. AKUVOX SMART INTERCOM www.akuvox.
