About This Manual Thank you for choosing Akuvox R20A V5.0 door phone. This manual is intended for the administrators who need to properly configure the door phone. This manual applies to320.30.3.18 and it provides all the configurations for the functions and features of Akuvox door phone. Please visit Akuvox forum or consult technical support for any new information or latest firmware.
Introduction of Icons and Symbols Warning: Always abide by this information in order to prevent the persons from injury. Caution: Always abide by this information in order to prevent the damages to the device. Note: Informative information and advice from the efficient use of the device.
Related Documentation You are advised to refer to the related documents for more technical information via the link below: https://knowledge.akuvox.
Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. FCC Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment . This transmitter must not be co‐located or operating in conjunction with any other antenna or transmitter.
Table of Contents 1. Product Overview...................................................................................... 1 2. Change Log .............................................................................................. 2 3. Model Specification ................................................................................... 3 4. Introduction to Configuration Menu ............................................................ 4 5. Access the Device ............................................
8.4. Upload Tone Files ............................................................................ 23 8.4.1. Upload Ringback Tone .......................................................... 23 8.4.2. Upload Open Door Tone........................................................ 23 9. Network Setting ...................................................................................... 26 9.1. Network Status ................................................................................ 26 9.2.
10.7.1. DND ..................................................................................... 46 10.7.2. Manager Dial Call ................................................................ 47 10.7.3. Call Hang-up ........................................................................ 49 10.7.4. Web Call .............................................................................. 49 10.7.5. Auto Answer ........................................................................ 50 10.7.6. Multicast .......
14.2. Configure Door Access Schedule .................................................. 73 14.2.1. Create Door Access Schedule ............................................. 73 14.2.2. Import and Export Door Access Schedule ........................... 75 14.2.3. Import and Export User........................................................ 76 15. Door Unlock Configuration .................................................................... 77 15.1. IC/ID Card Control .........................................
16.4. Security Notification Setting ........................................................... 94 16.4.1. Email Notification Setting ..................................................... 94 16.4.2. FTP Notification Setting ....................................................... 96 16.4.3. SIP Call Notification Setting ................................................. 97 16.4.4. HTTP URL Notification Configuration .................................. 97 16.5. Security Action Configuration.....................
18.1. Call Logs ...................................................................................... 113 18.2. Door Logs .................................................................................... 114 19. Debug ................................................................................................. 117 19.1. System Log .................................................................................. 117 19.2. PCAP .........................................................................
24. Password Modification ........................................................................ 142 24.1. Modifying Device Web Interface Password.................................. 142 24.2. Configure Web Interface Automatic Logout ................................. 143 25. System Reboot&Reset ........................................................................ 144 25.1. Reboot ......................................................................................... 144 25.2. Reset ....................
Single TenantDoor Phone 1. Product Overview The security that comes with being able to control who comes into your building along with the ability to verbally and visually confirm their identity isimmeasurable. Akuvox R20A V5.0are SIP-compliantdoor phones. They can be connected with Akuvox indoor monitors for remote access controlling and monitoring. Users can communicate with visitors via audio and video calls, and unlock the door if they need.
Single TenantDoor Phone 2. Change Log The change log will be updated here along with the changes in the new software version. AKUVOX SMART INTERCOM www.akuvox.
Single TenantDoor Phone 3. Model Specification Model R20A & Feature Button 1 Physical button Housing Material Aluminum Camera 2 Mega pixels, automatic lighting Relay In 2 Relay Out 2 RS485 PoE √ √ WiFi X RAM 64MB ROM 128MB Card Reader √ IP Rating IP65 IK Rating X Wall Mounting Flush Mounting AKUVOX SMART INTERCOM √ √ www.akuvox.
Single TenantDoor Phone 4. Introduction to Configuration Menu Status: this section gives you basic information such as product information, Network Information, and account information, etc. Account:this section concerns SIP account, SIP server, proxy server, transport protocol type, audio&video codec, DTMF, session timer, etc. Network: this section mainly deals with DHCP&Static IP setting, RTP port setting, and device deployment, etc.
Single TenantDoor Phone Device: this section includes Light settings, tab&button display, LCD settings and Voice settings. Settings: this section includes Time&language, Action settings, Door settings, Schedule for access control. Upgrade:this section covers Firmware upgrade, device reset&reboot, configuration file auto-provisioning, fault Diagnosis. Security: this section is for Password modification. Mode selection : 1. Discovery mode: it is a plug and play configuration mode.
Single TenantDoor Phone Cloud is a mobile service that allows audio, video, remote access control between smart phones and Akuvox intercoms. All configurations in the device will be issued automatically from the cloud. If users decide to use Akuvox cloud, please contact Akuvox technical support, and they will help you configure the related settings before using them. 3. SDMC mode: SDMC (SIP Device Management Controller) is a simple and comprehensive software for building management.
Single TenantDoor Phone 2. Akuvox Upgrade tool: upgrade Akuvox devices in batch on a LAN(Local Area Network) 3. Akuvox PC Manager: distribute all configuration items in batch on a LAN. 4. IP scanner: it is used to search Akuvox device IP addresses on a LAN. 5. FacePro: manage face data in batch for the door phone on a LAN. AKUVOX SMART INTERCOMwww.akuvox.
Single TenantDoor Phone 5. Access the Device R20Aseriessystem setting can be accessed on the device web interface. 5.1. Obtain Device IP Address Check the Device IP address by holding the push button for 5s. Or searching the device IP by the IP scanner in the same LAN network. Just click Scan tab in the IP scanner to check the device IP. AKUVOX SMART INTERCOMwww.akuvox.
Single TenantDoor Phone 5.2. Access the Device Setting on the Web Interface Enter the device IP address on the web browser in order to log in to device web interface where you can configure and adjust parameters etc.The initial user name and password are all “admin” and please be case-sensitive to the user names and passwords entered. Note: You can also obtain the device IP address using the Akuvox IP scanner to log into the device web interface.
Single TenantDoor Phone 6. Language and Time Setting 6.1. Language Setting When you first set up the device, you might need to set the language to your need or you can do it later if needed. And the language can be set up on the device web Phone>Time/Lang >Web Languageinterface according to your preference. Parameter Set-up: Mode: choose a suitable web language. Normally, English is the default web language. AKUVOX SMART INTERCOMwww.akuvox.
Single TenantDoor Phone 6.2. Time Setting The set-up on the device web interface is identical with the setting on the device, it however allows you to set up the NTP server address that you obtained to automatically synchronize your time and date. And when your time zone is selected, the device will automatically notify the NPT server of its time zone in order that the NTP server can synchronize the time zone set-up to your device. You can navigate to Phone > Time/Lang > NTP.
Single TenantDoor Phone Time Zone: select the specific time zone depending on where the device is used and then press Confirmtab for the confirmation. The default time zone is GMT GMT+0.00. Preferred/Alternate Server:enter the NTP server address. The alternate server will take effect when the primary server is invalid. Update Interval: to configure the interval between two consecutive NTP requests. System Time: indicate the current device time.
Single TenantDoor Phone 7. LED Setting 7.1. Infrared LED Setting Infrared LED is applied in a dark environment in which a resident might not be able to see a visitor clearly via the video from the door phone.You can navigate to Intercom > LED Setting > LED Fill Light. Parameter Set-up: Mode: select”Auto” if you want the Infrared LED light to be turned on automatically according to the setting. select “Aways ON” to enable the Infrared LED light to stay on permanently.
Single TenantDoor Phone Min/Max Photoresistor: set the minimum and maximum photoresistor value based on the current actual photo-resistor value detected to control the ON-OFF of the LED light. You can set the maximum photoresistor value for the IR LED to be turned on and the minimum value for it to be turned off. While the default Minimum and maximum photoresistor value arefrom “0” minimum to “1000” maximum respectively. Start Time: set the start time for the infrared LED to be turned on.
Single TenantDoor Phone the user can also verify the current mode of the device through the LED status. To setup on device webIntercom>LED Setting> LED Status interface. The default LED Display Status: LED Status Blue Description Always on Flashing Normal status Calling Red Flashing Network is unavailable Green Alwayson Talking on a call Flashing Receiving a call Flashing Upgrading Pink Parameters Set-up: State: there are five states: Normal, Offline, Calling, Talking and Receiving.
Single TenantDoor Phone LED Color: it can support three colors: Red, Green, Blue. LED Display Mode: to setup the different blink frequencies. Note: The Status and Color of item can not be changed. The LED of upgrading mode can not be adjusted. 7.3. Setup LED Display from HTTP URL Akuvox door phones support to use HTTP URL to remote control the LED display status. You can enter the HTTP URL in the browser to manage the LED color and frequency. AKUVOX SMART INTERCOMwww.akuvox.
Single TenantDoor Phone Parameters Set-up: HTTP URL format: http://PhoneIP/fcgi/do?action=LedAction&State=1&Color=1&Mode=2500 Status: 1=Idle; 2=OffLine; 3=Calling; 4=Talking; 5=Receiving; Color: 1=Green; 2=Blue; 3=Red; Mode: 0=Always On; 1=Always Off; 500/1000/1500/2000/25000/3000 7.4. LED Setting on Card Reader Area You can enable or disable the LED lighting on the card reader area as needed on the web interface.
Single TenantDoor Phone electrical power consumption. Path: Intercom>LED Setting> LED Control. ParametersSet-up: Card LED Enabled:tick the check box if want to enable the card reader LED lighting and vice versa. Time(H): enter the time span for the LED lighting to be valid,e.g. if the time span is set from 8-0 (Sart time- End time) it means LED light will stay on during the time span from 8:00 am to12:00 pm during one day (24 hours). AKUVOX SMART INTERCOMwww.akuvox.
Single TenantDoor Phone 8. Volume and Tone Configuration Volume and tone configuration in Akuvox door phone refers to the microphone volume, speaker volume, temper alarm volume, ringback tone and open door tone configuration. Moreover, you can upload the tone you like to enrich your personalized user experience. 8.1. Volume Configuration To set up the volumes, you can setup on device web Phone >Audio interface. AKUVOX SMART INTERCOMwww.akuvox.
Single TenantDoor Phone Parameters Set-up: Mic Volume: adjust the mic volume as needed. Volume level: adjust the volume level as needed. Speaker Volume: Adjust the speaker volume as needed. Tamp Alarm Volume: Adjust the volume for the tamper alarm. Prompt Volume: Adjust the volume for voice prompt. AKUVOX SMART INTERCOMwww.akuvox.
Single TenantDoor Phone 8.2. IP Announcement To set up device IP number announcement, navigate to Phone > Audio > IP announcement. Parameter Set-up: Active Time After Reboot: select IP announcement time after the device reboot. For example, if you set it as 30 seconds, then you must press the call button within 30 seconds for the IP announcement after the device is rebooted, otherwise, the IP announcement will expire.
Single TenantDoor Phone You can not only enable or disable the Open Door Tone but also control the prompt words that accompanies the tone on the web Phone>Audio > Open Door Tone Setting interface. Parameters Set-up: Open Door Inside Tone: select the checkbox to enable the open door inside tone. Open door inside tone is what you can hear when you open the door by pressing the Exit button in side. Open Door Outside Tone: select the checkbox to enable the open door outside tone.
Single TenantDoor Phone 8.4. Upload Tone Files 8.4.1. Upload Ringback Tone You can customize the ringback tone if you need. Please follow the prompt about the file size and format. Navigate to Phone>Audio >Tone Upload interface. 8.4.2. Upload Open Door Tone AKUVOX SMART INTERCOMwww.akuvox.
Single TenantDoor Phone You can customize the door open tone if you need. The outside tone is used to open door via card or DTMF. The inside tone is used to open door via triggered input interface. Please follow the prompt about the file size and format. Path: Phone>Audio >Tone Upload. Parameter Set-up: Open Door Succeeded outside Warning: warning tone that will go off when you opened the door from outside.
Single TenantDoor Phone Open Door Succeeded Inside Warning:warning tone that will go off when you opened the door from inside.Open door succeeded inside warning is what you can hear when you open the door by pressing the Exit button in side. Trigger Manager Dial Warning: warning tone that will go off when pressing the push-button to make manager dial call. AKUVOX SMART INTERCOMwww.akuvox.
Single TenantDoor Phone 9. Network Setting 9.1. Network Status To check the network status on the web Status>Network Information interface. 9.2. Device Network Configuration You can check for the door phone’s network connection info and configure the default DHCP mode (Dynamic Host Configuration Protocol) and static IP connection for the device on the device web Network > Basic interface. AKUVOX SMART INTERCOMwww.akuvox.
Single TenantDoor Phone Parameter Set-up: DHCP: select the DHCP mode by moving the toggle switch to the right. DHCP mode is the default network connection. If the DHCP mode is turned on, then the door phone will be assigned by the DHCP server with IP address, subnet mask,default gatewayand DNS server address automatically. Static IP: select the static IP mode by checking off the DHCP check box.
Single TenantDoor Phone IP Address: set up the IP Address if the static IP mode is selected. Subnet Mask: set up the subnet Mask according to your actual network environment. Default Gateway: set up the correct gateway default gateway according to the IP address of the default gateway. Preferred/Alternate DNS: set up preferred or alternate DNS Server (Domain Name Server)according to your actual network environment.
Single TenantDoor Phone convenience of the management. So you can do it on web Network > Advanced > Connect Settinginterface. Parameter Set-up: Server Mode: it is automatically set up according to the actual device connection with a specific server in the network such as SDMC or Cloud and None. None is the default factory setting indicating the device is not in any server type, therefore you are allowed to choose Cloud, SMDC in discovery mode.
Single TenantDoor Phone Device Address: specify the device address by entering device location information from the left to the right:Community, Unit, Stair, Floor, Room in sequence. Device extension: enter the device extension number for the device you installed. Device Location: enter the location in which the device is installed and used. 9.4.
Single TenantDoor Phone Parameter Set-up: Min RTP Port: enter the Port value in order to establish the start point for the exclusive data transmission range. Max RTP port: enter the Port value in order to establish the end point for the exclusive data transmission range. 9.5. NAT Setting NAT (Network Address Translation) allows hosts in an organization’s private intranet to transparently connect to hosts in the public domain.
Single TenantDoor Phone Parameter Set-up: UDP Keep Alive Messages: if enabled, the device will send out the message to the SIP server so that the SIP server will recognize if the device is in online status. UDP Alive Msg Interval: set the message sending time interval from 5-60 seconds, the default is 30 seconds. RPort: enable the Rport when the SIP server is in WAN (Wide Area Network). AKUVOX SMART INTERCOMwww.akuvox.
Single TenantDoor Phone 9.6. SNMP Setting SNMP (Simple Network Management Protocol) is an Internet-standard protocol for managing devices on IP networks.SNMP is widely used in the network management system to monitor network-attached devices for conditions that may draw network administrative attention.SNMP exposes management data in the form of variables on the managed systems, which describe the system configuration. These variables can then be queried by managing applications.
Single TenantDoor Phone Port: to configure SNMP server’s port. Trusted IP: to configure allowed SNMP server address. It could be an IP address or any valid URL domain name. 9.7. VLAN Setting Virtual Local Area Network is a logical grouping of two or more nodes which are not necessarily on the same physical network segment but which share the same logical IP domain. To be specific, the purpose of VLAN is to separate layer 2 broadcast domain.
Single TenantDoor Phone Parameter Set-up: Active:to enable or disable VLAN feature for designated port. VID:to configure VLAN ID for designated port. Priority:to select VLAN priority for designated port. 9.8. TR069 Setting TR-069 (Technical Report 069) is the document number of the technical report, defined by the Broadband Forum, that specifies the “CPE WAN management protocol” or CWMP. It defines an application layer protocol for remote management of end-user devices.
Single TenantDoor Phone protocol, it provides the communication between Customer-Premises Equipment (CPE) and Auto-Configuration Servers (ACS). It includes both a safe auto configuration and the control of other CPE management functions within an integrated framework. To do the configuration on the web Network > Advanced > TR069 interface. Parameter Set-up: Active: to enable or disable TR069 feature. Version: to select supported TR069 version (version 1.0 or 1.1).
Single TenantDoor Phone URL: to configure URL address for ACS or CPE. User Name: to configure username for ACS or CPE. Password: to configure password for ACS or CPE. Periodic Inform: to enable periodically inform. Periodic Interval: to configure interval for periodic inform. Note: TR-069 is a technical specification entitled CPE WAN Management Protocol (CWMP). It defines an application layer protocol for remote management of end-user devices. 9.9.
Single TenantDoor Phone Advanced > Web Server interface. Parameters Set-up: HTTP Enabled: set whether HTTP access to the device webpage is allowed, Enabled is allowed, Disabled is not allowed, the default is Enabled. HTTPS Enabled: set whether HTTPS access to the device webpage is allowed, Enabled is allowed, Disabled is not allowed, the default is Enabled. HTTP Port:set up the port for HTTP access method. 80 is the default port. HTTPS Port: set up the port for HTTPS access method.
Single TenantDoor Phone 10. Intercom Call Configuration Intercom call in the device can be configured to allow you to perform a variety of customized intercom calls such as IP call and SIP call for different application scenarios. 10.1. IP call & IP Call Configuration IP call can be made directly on the intercom device by entering the IP number on the device. And you can also disable the direct IP call if you do not allow IP call to be made on the device.
Single TenantDoor Phone example, if you do not allow direct IP call to be made on the device, you can click“Disable” to terminate the function. Port: setup the IP direct call port, 5060 is the default port. 10.2. SIP Call &SIP Call Configuration You can make SIP call ( Session Initiation Protocol ) in the same way as you do for making the IP calls on the device.
Single TenantDoor Phone Parameter Set-up: Status: check to see if the SIP account is registered or not. Account: select the exact account (Account 1&2) to be configured. Account Enabled: click Enable or Disable to activate or deactivate the registered SIP account. Display Label: configure the device label to be shown on the device screen. Display Name: configure the name, for example, the device’s name to be shown on the device being called to. AKUVOX SMART INTERCOMwww.akuvox.
Single TenantDoor Phone Register Name: enter the SIP account register Name obtained from the SIP account administrator. User Name:enter the user name obtained from SIP account administrator. Password: enter the password obtained from the SIP account administrator. 10.4. SIP Server Configuration SIP servers can be set up for device in order to achieve call session through SIP servers between intercom devices. To do this configuration also on web Account > Basic > SIP Server interface.
Single TenantDoor Phone Parameter Set-up: Preferred SIP Server: enter the primary server IP address number or its URL. Alternate SIP Server: enter the backup SIP server IP address or its URL. Port: set up SIP server port for data transmission. Registration Period: set up SIP account registration time span. SIP re-registration will start automatically if the account registration fails during the registration time span. The default registration period is “1800”, ranging from 30-65535s. 10.5.
Single TenantDoor Phone Parameter Set-up: Outbound Enabled: click “Enable” and “Disable” to turn on or turn off the outbound proxy server. Server IP: enter the SIP address of the primary outbound proxy server. Port: enter the Port number for establishing call session via the primary outbound proxy server BackupServer IP: set up Backup Server IP for the backup outbound proxy server. Port: enter the port number for establishing call session via the backup outbound proxy server.
Single TenantDoor Phone 10.6. Configure Data Transmission Type SIP message can be transmitted in three data transmission protocols: UDP (User DatagramProtocol),TCP(Transmission Control Protocol),TLS (Transport Layer Security) and DNS-SRV. In the meantime, you can also identify the server from which the data come from. To do this configuration on web Account > Basic > Transport Typeinterface. Parameter Set-up: UDP:select “UDP” for unreliable but very efficient transport layer protocol.
Single TenantDoor Phone DNS-SRV: select “DNS-SRV” to obtain DNS record for specifying the location of servers. And SRV not only records the server address but also the server port. Moreover, SRV can also be used to configure the priority and the weight of the server address. 10.7. Configure Calling Feature 10.7.1. DND DND ( Do not disturb) setting allows you not to be disturbed by any unwanted incoming SIP calls.
Single TenantDoor Phone Parameter Set-up: Enabled: enable or disable the DND function. DND function is disabled by default. Return Code When Refuse: select code to be sent to the caller side via SIP server when you rejected the incoming call. 10.7.2. Manager Dial Call Manger dial call consist of Robin call and group call. Manager Dialis used to quickly initiate the pre-configured numbers by pressing the Management key on door phone. You can create up 10 numbers.
Single TenantDoor Phone Parameter Set-up: Call Type: select the group call or sequence call (Robin call) for the manager dial call. Sequence Call: sequence call is used to initiate multiple numbers when your press the manager dial button. If the previous callee does not answer within the robin call timeout, the call will be transferred to the next one. If the call is answered by one of the callee, the call will not be transferred anymore. AKUVOX SMART INTERCOMwww.akuvox.
Single TenantDoor Phone Group Call: group call is used to initiate calls to multiple numbers at the same when you press the manager dial button. Sequence Call Number(Local):enter the sequence call number. You can enter five sequence call number maximum in each line. After the manager dial is set up, you can set up relays to be triggered by the manager dial if needed. 10.7.3. Call Hang-up You can hang up the call on the door phone by pressing the push button if needed.
Single TenantDoor Phone In addition to making IP/SIP call directly on the device, you can also make the call on the device web interface without approaching to device physically for testing purpose, etc. You can navigate to Intercom > Basic > Web Call. ParametersSet-up: Web Call (Ready): enter the IP/SIP number to dial out. 10.7.5. Auto Answer You can define how quickly the door phone should respond in answering the incoming SIP/IP call automatically by setting up the time related parameters.
Single TenantDoor Phone Parameters Set-up: Auto Answer:turn on the Auto Answer function by clicking “Enable”. Auto Answer Delay: set up the delay time (from 0-5 sec.) before the call can be answered automatically. For example, if you set the delay time as 1 second, then the call will be answered in 1 second automatically. Mode:set up the video or audio mode you preferred for answering the call automatically. 10.7.6. Multicast AKUVOX SMART INTERCOMwww.akuvox.
Single TenantDoor Phone Multicast uses one-to-many mode to communicate in a range. Door phone can be a listener and receive the audio from the listened part. Parameters Set-up: Multicast Priority Paging Barge: multicast or how many multicast calls are higher priority than SIP call, if you disable Paging Priority Active, SIP call will have high priority. AKUVOX SMART INTERCOMwww.akuvox.
Single TenantDoor Phone Paging Priority enabled: multicast calls are called in order of priority or not. Listening Address: enter the multicast IP address you want to listen. The multicast IP address needs to be the same as the listened part and the multicast port can not be the same for each IP address. Multicast IP address is from 224.0.0.0 to 239.255.255.255. Label: enter the label for each listening address. 10.7.7.
Single TenantDoor Phone Note: Max call time of the device is also related with max call time of SIP server. If using SIP account to make a call, please pay attention to the max call time of SIP server. If the max call time of SIP server is shorter than the max call time of device, the shorter one is available. 10.7.8. Maximum Dial Duration Maximum Dial duration consist of Maximum dial in time duration and the maximum dial out time.
Single TenantDoor Phone Parameters Set-up: Dial in Time:enter the dial in time duration for your door phone (ranging from 30-120 sec.) for example, if you set the dial in time duration is 60 seconds in your door phone, then the door phone will hang up the incoming call automatically if the call is not answered by the door phone in 60 seconds. 60 seconds is the dial in time duration by default. Dial out Time: enter the dial in time duration for your door phone (ranging from 5-120 sec.
Single TenantDoor Phone 10.7.9. Hang Up After Open Door Max dial time of device is also related with max dial time of SIP server. If using SIP account to make a call, please pay attention to the max dial time of SIP server. If the max dial time of SIP server is shorter than the max dial time of device, the shorter one is available. Parameter Set-up: Type: select the open door type. Door can be unlocked via “DTMF”, “HTTP” command, “DTMF Or HTTP”, and “DTMF, HTTP or Input”.
Single TenantDoor Phone 11. Audio& Video Codec Configuration for SIP Calls 11.1. Audio Codec Configuration Akuvox door phone supports four types of Codec (PCMU, PCMA, G729, G722) for encoding and decoding the audio data during the call session. Each type of Codec varies in terms of sound quality. You can select the specific codec with different bandwidth and sample rate flexibly according to the actual network environment. To do the configuration on device web Account > Advanced interface.
Single TenantDoor Phone Please refers to the bandwidth consumption and sample rate for the four codecs types below: Codec Type Bandwidth Sample Rate Consumption PCMA 64 kbit/s 8kHZ PCMU 64 kbit/s 8kHZ G729 8 kbit/s 8kHZ G722 64 kbit/ 16kHZ 11.2. Video Codec Configuration Akuvox door phone support H264 codec that provides a better video quality at a much lower bit rate. To set up video codec on web Account > Advanced interface. AKUVOX SMART INTERCOMwww.akuvox.
Single TenantDoor Phone Parameter Set-up: Name: check to select the H264 video codec format for the door phone videostream. H264 is the video codec by default. Resolution: select the code resolution for the video quality among four options:“QCIF”, “CIF”, “VGA”, “4CIF” and “720P” according to your actual network environment. The default code resolution is 4CIF. Bitrate: select the video stream bit rate (Ranging from 320-2048).
Single TenantDoor Phone Phone>Call Feature > IP Video Parameters. Parameter Set-up： Video Resolution:select the code resolution for the video quality among four options: “CIF”, “VGA”, “4CIF” and “720P”. The default code resolution is 4CIF. Video Bitrate: Video Bitrate: select video bit-rate among six options:“64 kbps”, “256kbps”, “512 kbps”, “1024 kbps”, “2048 kbps” according to your network environment. The default video bit-rate is “2048 kpbs”.
Single TenantDoor Phone 11.4. Configure DTMF Data Transmission In order to achieve the door access via DTMF code or some other applications, you are required to properly configure DTMF on web Account > Advanced > DTMF in order to establish a DTMF-based data transmission between the door phone and other intercom devices for the third party integration.
Single TenantDoor Phone by the third party device. You are required to set it up only when the third party device to be matched with adopts “Info” mode Payload: set the payload according to the specific data transmission payload agreed on between the sender and receiver during the data transmission. AKUVOX SMART INTERCOMwww.akuvox.
Single TenantDoor Phone 12. Access White List Configuration Akuvox door phone supports to store up to 500 contacts that can give access permission to the indoor monitor or other devices. Access White list includes group setting and contact setting and management. To setit up on web Contacts> Access Allowlist. 12.1. Managing Contacts You can search, create, display,edit and delete the contacts in your phone book. Path: Contacts> Access Allowlist. AKUVOX SMART INTERCOMwww.akuvox.
Single TenantDoor Phone Parameters Set-up： Name:enter the contact name, which is required. Phone Number:enter the phone number of the contact, which is required. Account: select which SIP account will be used to call out. If using IP direct call, it is not available. Floor:enter the floor number if needed. AKUVOX SMART INTERCOMwww.akuvox.
Single TenantDoor Phone 13. Relay Setting 13.1. Relay Switch Setting You can configure the relay switch(es) and DTMF for the door access on the web Intercom > Relayinterface. Parameter Set-up: Relay ID: you are allowed to set up three relay switches in total for the door access control ( R29Z/R29ZL has only 1 relay). AKUVOX SMART INTERCOMwww.akuvox.
Single TenantDoor Phone Type: if Default state is selected, the Relay Status shows Low which means the door is closed, the Relay Status shows which means the door is opened. If Invert State is selected, the Relay Status hows High which means the door is closed, and Low means the door is opened. Mode: there are two modes Monostable and Bistable. If Monostable is selected, the relay status will be automatically reset within the relay delay time after the relay is triggered.
Single TenantDoor Phone 1 Digit DTMF: set the 1-digt DTMF code within range from ( 0-9 and *,#) if the DTMF Option is set as “1-digit”. 2~4 Digits DTMF: set the DTMF code according to the DMTP Option setting. For example, you are required to set the 3-digits DTMF code if DTMP Option is set as 3-digits. Relay Status: relay status is low by default which means normally closed(NC) If the relay status is high, then it is in Normally Open status(NO).
Single TenantDoor Phone Note: If DTMF mode is set as “1 Digit DTMF”, you cannot edit DTMF code in “2~4 Digits DTMF”field. And if you set DTMF mode from 2-4 in “2~4 Digits DTMF” field, you can not edit DTMF code in“1 Digit DTMF”field. 13.2. Web Relay Setting In addition to the relay that is connected to the door phone, you can also control the door access using the network-based web relay on the device and on the device web interface.
Single TenantDoor Phone Parameter Set-up: Type: select among three options “Disabled” “WebRelay” and “Both”. Select “Web relay” to enable the web relay. Select “Disable” to disable the web relay. Select “Both” to enable both local relay and web relay. IP Address: enter the web relay IP address provided by the web relay manufacturer. User Name: enter the User name provided by the web relay manufacturer. Password:enter the password provided by the web relay manufacturer.
Single TenantDoor Phone ( HTTP://:@IP address>/state.xml?relayState=2) b. If you have already filled in the IP address above, fill in the omitted HTTP command, eg. state.xml?relayState=2. Web Relay Key:it can be null orenter the configured DTMF code, when the door is unlock via DTMF code, the action command will be sent to the web relay automatically.
Single TenantDoor Phone Parameter Set-up: Relay ID: the relay you use to supply power. 12V Power Output: select Disabled to disable the power output function; select Always to enable the access controller to provide continuous power to the third party device. Select Trigger By Open Relay if you want the R20Ato provide power to the third party device via 12 output and GND interface during the timeout when the status of relays is shifted from low to high.
Single TenantDoor Phone 14. Door Access Schedule Management You are required to configure and make schedule for the user-based door access via RF card, Private PIN and Facial recognition. 14.1. Relay schedule Set the corresponding relay always open at a specific time. This feature is designed for some specific scenarios, for example, the time after school, or for morning work time. To do the configuration,navigate toIntercomRelay > Relay Schedule interface. Parameter Set-up: AKUVOX SMART INTERCOMwww.
Single TenantDoor Phone Relay ID: choose on the relay you need to set up. Schedule Enabled: it is disabled by default. Only choose to enable it, that you can select the schedule. For creating the schedule, please refer to door access schedule configuration. 14.2. Configure Door Access Schedule You can create door access schedules so that they can be later conveniently applied to the door access control intended for individual user or a group of users created.
Single TenantDoor Phone Parameters Set-up: Schedule Type:set the type of time period. There are three types to choose from: Daily, Weekly, and Normal. The default is Daily. AKUVOX SMART INTERCOMwww.akuvox.
Single TenantDoor Phone Schedule Name:set the name of the time period. Date Time: set the corresponding time period. Day of Week:select the corresponding day of the week. This field will only be displayed when the Week and Normal types are selected. Date Range: set the corresponding date. This field will only be displayed when the Normal type is selected. 14.2.2.
Single TenantDoor Phone 14.2.3. Import and Export User You can import and export the user in batch. You can navigate to Intercom > User. Parameter Set-up: AES Key For Import:enter the AES code before importing the AES-encrypted.tgz file to the door phone. AKUVOX SMART INTERCOMwww.akuvox.
Single TenantDoor Phone 15. Door Unlock Configuration Akuvox door phone offer you many types of door access. You can configure them on the device and web interface. Moreover, you can import or export the configured files to maximize your RF card configuration efficiency. 15.1. IC/ID Card Control You can enable or disable the IC and ID card function if needed. You can navigate to Intercom > Card Setting > Card Type Support.
Single TenantDoor Phone ID Support Enabled: tick this feature to allow to use ID card for door access. 15.2. Configure Access Card Format If you want to integrate with the third party intercom system in terms of RF card door access, you can change the RF card code format to be identical with that applied in the third party system.You can do this configuration on web Intercom >Card Setting interface.
Single TenantDoor Phone ID Card Order: select normal or reversed display of ID card. IDCard Display Mode: select the card format for the ID Card for the door access among five format options: 8H10D; 6H3D5D(W26); 6H8D; 8HN; 8HR. The card code format is 8HN by default in the door phone. 15.3. Configuring RF Card for Door Unlock You can manage the card number and corresponding parameters on web Intercom > Card Setting interface. 15.3.1.
Single TenantDoor Phone Parameter Set-up: User ID: enter the user ID.The user ID is 11 digits maximumin length and can not be reused for other users. The User ID can be generated automatically or manually. Name: enter the user name. Role: select general users for residents and select administrator for the administrator. AKUVOX SMART INTERCOMwww.akuvox.
Single TenantDoor Phone Code: place the card on the device card reader area and click obtain. Note: RF card with 13.56 MHz and 125 KHz can be applicable to the door phone for door access. 15.4. Import and Export Card Data of Access Control Akuvox door phones support card data of access control to be shared among Akuvox door phones through import and export while you can also export the card data out of the door phone and then import to Akuvox door phones on web Intercom > Card Setting interface.
Single TenantDoor Phone Parameter Set-up: Card AES Key: enter the AES code before importing the AES-encrypted.xml file to the door phone. 15.5. Mifare/Defire CarD Encryption Mifare card and Defire card can be encrypted for greater security. To encrypt the card, you can navigate to Intercom > Card setting > Mifare/Defire Card Encryption. Parameter Set-up: AKUVOX SMART INTERCOMwww.akuvox.
Single TenantDoor Phone Enabled: enable the Mifare/Defire Card Encryption. Sector/Block: enter the sector and block that you want the card number to be written into the Mifare/Defire Card. For example, you can write the card number into sector 3 and block 3 in the card. Block Key: enter the block password for access. 15.5.1. NFC Card Setting NFC function needs to be enabled before you can use the NFC for contactless door access. Path:Intercom > Card Settinginterface.
Single TenantDoor Phone 15.6. Configure Open Relay via HTTP for Door Unlock You can unlock the door remotely without approaching the device physically for the door access by typing in the created HTTP command (URL) on the web browser to trigger the relay when you are not available by the door for the door access. To do this configuration on web Intercom > Relay> Open Relay Via HTTP interface. Parameter Set-up: Enabled: enable the HTTP command unlock function by clicking on Enable field.
Single TenantDoor Phone Session Check: enable it to protect data transmission security. UserName: enter the user name of the device web interface, for example, “Admin”. Password: enter the password for the HTTP command. For example: “12345”. Please refer to the following example: http://192.168.35.127/fcgi/do?action=OpenDoor&UserName=admin&Passwor d=12345&DoorNum=1 Note: DoorNum in the HTTP command above refers to the relay number #1 to be triggered for the door access. 15.7.
Single TenantDoor Phone When you need to open the door from inside using the Exit button installed by the door, you can configure the door phone Input to trigger the relay for the door access on web Intercom > Input interface. Parameter set-up: Enabled:enable the function if needed. Trigger Electrical Level: select the trigger electrical level options between “High” and “Low” according to the actual operation on the exit button.
Single TenantDoor Phone Http URL: enter the URL if you select the HTTP to carry out the action. Action Delay: set up the delay time when the action is carried out. For example, if you set the action delay time at 5 seconds, then the corresponding actions will be carried out 5 minutes after your press the button. Execute Relay: set up relays to be triggered by the actions. Door Status:display the status of the input signal. AKUVOX SMART INTERCOMwww.akuvox.
Single TenantDoor Phone 16. Security 16.1. Tamper Alarm Setting Tamper alarm function serves as a protection against any unauthorized removal of the devices by triggering off the temper alarm while sending out calls to the designated location. Tamper alarm will be triggered off when the door phone changes its gravity value as opposed to its original gravity value set up when the device is installed. You can navigate to Security > Basic > Temper Alarm.
Single TenantDoor Phone Trigger Options: select what can be triggered when the gravity sensor is triggered. 16.2. Client Certificate Setting Certificates can ensure communication integrity and privacy when deploying Akuvox door phone. So, when the user needs to establish SSL protocol, it is necessary to upload corresponding certificates for verification. Web Server Certificate: it is the certificate that sends to clients for authentication when clients require an SSL connection with Akuvox door phone.
Single TenantDoor Phone To upload Web Server certificate on the device web interface Security > Advanced > Web Server Certificate. 16.2.2. Client Certificate To upload and configure client certificate on AKUVOX SMART INTERCOMwww.akuvox.com the same page.
Single TenantDoor Phone Parameter Set-up: Index: select the desired value from drop-down list of Index. If you select Auto value, the uploaded certificate will be displayed in numeric order. If you select the value from 1 to 10, the uploaded certificate will be displayed according to the value that the user selected. Select File: click Choose file browse local drive, and locate the desired certificate. (*.
Single TenantDoor Phone When the picture changes, if someone walks by, the lens is moved, the number obtained by the calculation and comparison result will exceed the threshold and indicate that the system can the corresponding processing is made automatically. 16.3.1. Configure Motion Detection You can turn on the motion detection and set up the motion detection interval on the device. Path:Intercom > Motion > Motion Detection Options.
Single TenantDoor Phone detection for the suspicious moving objects. And select “ Video detection” to enable the video-based motion detection during the monitoring for the suspicious moving object. Time Interval: set the time interval for the motion detection. If you set the default time interval as “10”Sec, then the motion detection time span will be 10 seconds.
Single TenantDoor Phone 16.4. Security Notification Setting 16.4.1. Email Notification Setting If you want to receive the security notification via email, you can configure the Email notification on the webIntercom > Action > Email Notificationinterface properly. The email notification will show as the captures. Parameter Set-up: Sender's email address:enter the sender’s email address from which the email notification will be sent out. AKUVOX SMART INTERCOMwww.akuvox.
Single TenantDoor Phone Receiver's Email Address: enter the receiver’s email address. SMTP Server Address:enter the SMTP server address of the sender. SMTP User Name: enter the SMTP user name, which is usually the same asthe sender’s email address. SMTP Password:configure the password of SMTP service, which is the same as the sender’s email address. Email Subject: enter the subject of the email. Email Content: compile the contents of emails according to your need.
Single TenantDoor Phone 16.4.2. FTP Notification Setting If you want to receive the security notification via FTP, you can configure the FTP notification on the webIntercom > Action >FTP Notificationproperly. Parameter Set-up: FTP Server: enter the address (URL) of the FTP server for the FTP notification. FTP User Name: enter the FTP server user name. FTP Password: enter the FTP server password. FTP Test: run the test to see if FTP notification can be sent and received by the FTP server.
Single TenantDoor Phone 16.4.3. SIP Call Notification Setting In addition to FTP and Email notification, the door phone can also make a SIP call when some feature action is triggered. To configure a SIP call notification on web Intercom > Action > SIP Call Notification interface. Parameter Set-up: SIP Call Number:to configure SIP call number. SIP Call Name:to configure display name of door phone. 16.4.4.
Single TenantDoor Phone address/any information.Refer to: Intercom > Motion > Action to Execute. Parameter Set-up: HTTP URL: tick the check box to enable HTTP URL notification. HTTP URL:if you choose HTTP mode, enter the URL format:http://http server IP address/any information. 16.5. Security Action Configuration 16.5.1.
Single TenantDoor Phone Parameter Set-up: Action To Execute:to choose which action to be executed after triggering. 16.5.2. Configure Motion Action When the Motion Detection feature is working, you can make it trigger an action. To do this configuration on web Intercom > Motion interface. Parameter Set-up: Action To Execute:to choose which action to be executed after triggering. 16.5.3. Configure Input Action AKUVOX SMART INTERCOMwww.akuvox.
Single TenantDoor Phone When Input interface is working , it can also trigger an action.You can do this configuration on web Intercom > Input interface. Parameter Set-up: Action to execute:to choose which action to execute after triggering. 16.5.4. Call Event Notification If you want to be notified of the call event (call receiving, answering, etc.) navigate to Intercom > Basic > Call Event. AKUVOX SMART INTERCOMwww.akuvox.
Single TenantDoor Phone Parameter Set-up: Action To Execute: select the method to carry out the action among four options: FTP, Email, HTTP, TFTP. HTTP URL: enter the URL if you select the HTTP to carry out the action. 16.6. Voice Encryption SRTP(Secure Real-time Transport Protocol)is a protocol defined on the basis of Real-time Transport Protocol. The data of the transmission protocol provides encryption, message authentication, integrity assurance and replay protection.
Single TenantDoor Phone Voice Encryption(SRTP): choose Disabled, Optional or Compulsory for SRTP. If it is Optional or Compulsory, the voice during the call is encrypted, and you can grab the RTP packet to view. 16.7. User Agent You can customizeuser agent field in the SIP message. If user agent is set to a specific value, users can see the information from PCAP. If user agent is blank, by default, users can see the company name “Akuvox”, model number and firmware version from PCAP.
Single TenantDoor Phone 17. Monitor and Image 17.1. RTSP Stream Monitoring Akuvoxdoor phone support RTSP stream that allows intercom devices such as the indoor monitor or the monitoring unit from the third party to monitor or obtain the real time audio/ video (RTSP stream) from the door phone using the correct URL. 17.1.1.
Single TenantDoor Phone Parameter Set-up: RTSP Server Enable: click on Enable and Disable in RTSP Enable field to turn on or turn off the RTSP function. RTSP Authorization Enabled: click on Enable and Disable in RTSP Authorization field to enable or disable the RTSP authorization. If you enable the RTSP Authorization, you are required to enter RTSP Authentication Type, RTSP Username, RTSP Password on the intercom device such as indoor monitor for authorization.
Single TenantDoor Phone environment on the webIntercom > RTSP > RTSP stream interface. Parameter Set-up： Audio Enabled: tick to enable RTSP audio which means, the door phone can also send audio information to the monitor by RTSP. Video Enabled: the door phone can send the video information to the monitor. After enabling RTSP feature, the video RTSP is enabled by default and can not be modified. 2nd VideoEnabled: Akuvox door phones support 2 RTSP streams, you can enable the second one.
Single TenantDoor Phone Video Codec: choose a suitable video codec for RTSP video. Parameter Set-up: Video Resolution: select video resolutions among seven options: “QCIF”, “QVGA”,“CIF”,”VGA”,”4CIF”,”720P”. The default video resolution is “4CIF”. and the video from the door phone might not be able to be shown in the indoor monitor if the resolution is set higher than “4CIF”. Video Framerate: “30fps” is the video frame rate by default.
Single TenantDoor Phone 2nd Video Resolution: select video resolution for the second video stream channel. While the default video solution is “VGA”. 2nd Video Framerate: select the video framerate for the second video stream channel.“25fps” is the video frame rate by default for the second video stream channel. 2nd Video Bitrate: select video bitrate among the six options for the second video stream channel. While the second video stream channel is “512 kpbs” by default. 17.1.3.
Single TenantDoor Phone Parameter Set-up: NACK Enabled: enable the NACK. It can be used to prevent losing data packet in the weak network environment when discontinued and mosaic video image occurred. 17.2. MJPEG Image Capturing Akuvox door phone allow you to capture the Mjpeg format monitoring image if needed. You can enable the Mjpeg function on Intercom > RTSP > RTSP Basic and set the image quality on the web Intercom > RTSP >MJPEG Video Parametersinterface. AKUVOX SMART INTERCOMwww.akuvox.
Single TenantDoor Phone Parameter Set-up: Enabled: tick it to access device video or real-time screenshots through a browser (http address such as: http://device IP:8080/video.cgi (dynamic video), http://device IP:8080/jpeg.cgi (static screenshot) ) Video Resolution: select video resolutions among seven options: “QCIF”, “QVGA”,“CIF”,“VGA”,“4CIF”,“720P”. The default video resolution is “4CIF”.
Single TenantDoor Phone 17.3. ONVIF Real-time video from the door phone camera can be searched and obtained by the Akuvox indoor monitor or by third party devices such as NVR (Network Video Recorder) you can configure the ONVIF function on the web Intercom > ONVIF interface so that other devices will be able to see the video from the door phone. Parameter Set-up: Discoverable: tick the check box to enable the DiscoverableONVIF mode.
Single TenantDoor Phone Password: enter the password. The password is “ admin” by default. After the setting is complete, you can enter the ONVIF URL on the third party device to view the video stream. For example: http://IP address:80/onvif/device_service Note: Fill in the specific IP address of the door phone in the URL. 17.4.
Single TenantDoor Phone AKUVOX SMART INTERCOMwww.akuvox.
Single TenantDoor Phone 18. Logs 18.1. Call Logs If you want to check on the calls inclusive of the dial-out calls, received calls and missed calls in a certain period of time, you can check and search the call log on the device webPhone > Call Log interface. Parameter Set-up: Save Call Log Enabled:select “Enable” or “Disable” to turn on or turn off the call log function. AKUVOX SMART INTERCOMwww.akuvox.
Single TenantDoor Phone Call History: select call history among four options: “All”, “Dialed” “Received” “Missed” for the specific type of call log to be displayed. Time:select the specific time span of the call logs you want to search, check or export. Name/Number: select the “Name” and “Number” options to search call log by the name or by the SIP or IP number. 18.2.
Single TenantDoor Phone Parameter Set-up: Save Door Log Enabled:select “Enable” or “Disable” to turn on or turn off the call log function. Status: select “All” to check all door logs; select “Success” to check successfully opened door logs; Select “Failed” to check door logs for opening failure. AKUVOX SMART INTERCOMwww.akuvox.
Single TenantDoor Phone Time: set the time range for the door logs you want to check. Index: the order of the call logs. Name: if it is a locally added key or card, the corresponding added name will be displayed. If it is an unknown key or card, it will display Unknown. Code: if opening the door via PIN code, the corresponding PIN code will be displayed.
Single TenantDoor Phone 19. Debug 19.1. System Log System log in the door phone can be used for debugging purpose. If you want to export the system out to a local PC or to a remote server for debugging, you can set up the function on the web Upgrade > Advanced > System Log interface. Parameter Set-up: LogLevel: select log levels from 1 to 7 levels. You will be instructed by Akuvox technical staff about the specific log level to be entered for debugging purpose. The default log level is “3”.
Single TenantDoor Phone Export Log: click the Export tab to export temporary debug log file to a local PC. Remote System LogEnabled: select “Enable” or “Disable” if you want to enable or disable the remote system log. Remote System Server: enter the remote server address to receive the device log.And the remote server address will be provided by Akuvox technical support. Remote System Port: enter the port of the remote server. 19.2.
Single TenantDoor Phone Parameter Set-up: Specific Port: select the specific ports from 1-65535 so that only the data packet from the specific port can be captured. You can leave the field blank by default. PCAP: click Start tab and Stop tab to capture a certain range of data packets before clicking Export tab to export the data packets to your Local PC. PCAP Auto Refresh: select “Enable” or “Disable” to turn on or turn off the PCAP auto fresh function.
Single TenantDoor Phone 20. Firmware Upgrade Firmwares of different versions for Akuvox door phone can be upgraded on the device webUpgrade > Basic interface. Parameter Set-up: Upgrade: Choose .rom firmware from your PC, then click Submit to update. Note: Upgrade: Choose .rom firmware from your and PC, power then click Submit to Do not disconnect the device from internet supply when the update. firmware upgrade is in progress, otherwise, it might cause upgrade failure or system breakdown.
Single TenantDoor Phone 21. Backup Configuration files can be imported to or exported out of the device to your local PC on the device webUpgrade > Advanced > Others interface if needed. Parameter Set-up: Export Config File:to export current config file. Export/Import:to export current config file (Encrypted) or import new config file. AKUVOX SMART INTERCOMwww.akuvox.
Single TenantDoor Phone 22. Auto-provisioning via Configuration File Configurations and upgrading on Akuvox door phone can be done on the web interface via one-timeauto-provisioning and scheduled auto-provisioning via configuration files, thus saving you from setting up configuration needed one by one manually on the door phone. 22.1. Provisioning Principle Auto-provisioning is a feature used to configure or upgrade the devices in batch via third party servers.
Single TenantDoor Phone 22.2. Configuration Files for Auto-provisioning Configuration files have two formats for the auto-provisioning. One is general configuration files used for general provisioning and other one is MAC-based configuration provisioning. The difference between the two types of configuration files is shown as below: AKUVOX SMART INTERCOMwww.akuvox.
Single TenantDoor Phone General configuration provisioning: a general file is stored in a server from which all the related devices will be able to download the same configuration file to update parameters on the devices. For example： r000000000020.cfg. MAC-based configuration provisioning: MAC-based configuration files are used for the auto-provisioning on a specific device as distinguished by its unique MAC number.
Single TenantDoor Phone Note: If a server has these two types of configuration files, then IP devices will first access the general configuration files before accessing the MAC-based configuration files. 22.3. AutoP Schedule Akuvox provides you with different Autop methods that enable the door phone to perform provisioning for itself at a specific time according to your schedule. Path:Upgrade > Advanced > Automatic Autop interface.
Single TenantDoor Phone time it boots up. Select “Repeatedly”, if you want the device to perform autop according to the schedule you set up. select “Power On + Repeatedly” if you want to combine Power On Mode and Repeatedly mode that will enable the device to perform Autop every time it boots up or according to the schedule you set up. select “Hourly Repeat” if you want the device to perform Autop every hour. Schedule: if “Repeatedly” is selected, you can set up the time schedulefor the AutoP. 22.4.
Single TenantDoor Phone 22.5. Static Provisioning Configuration You can manually set up a specific server URL for downloading the firmware or configuration file. If an autop schedule is set up, the door phone will perform the auto provisioning ata specific time according toAutop schedule you set up. In addition,TFTP, FTP, HTTP, and HTTPS are the protocols that can be used for upgrading the device firmware and configuration.
Single TenantDoor Phone User Name: set up a user name if the server needs a username to be accessed otherwise leave it blank. Password: set up a password if the server needs a password to be accessed otherwise leave it blank. Common AES Key: set upAES code for the intercom to decipher the general Auto Provisioning configuration file. AES Key (MAC):set up AES code for the intercom to decipher the MAC-based auto provisioning configuration file.
Single TenantDoor Phone Note: Server Address format: TFTP: tftp://192.168.0.19/ FTP: ftp://192.168.0.19/ (allows anonymous login) ftp://username:password@192.168.0.19/(requires a user name and password) HTTP: http://192.168.0.19/ (use the default port 80) Note: Akuvox do not provide user specified server. Please prepare TFTP/FTP/HTTP/HTTPS server by yourself.Note: AKUVOX SMART INTERCOMwww.akuvox.
Single TenantDoor Phone 23. Integration with Third Party Device 23.1. Integration via Wiegand If you want to integrate Akuvox door phone with third party devices via Wiegand, you can configure the Wiegand on the web interface. Path: Intercom > Wiegand. Parameter Set-up: Wiegand Display Mode: select Wiegand Card code format among8H10D; 6H3D5D; 6H8D; 8HN; 8HR; RAW. Wiegand Card Reader Mode: set the wiegand data transmission format among three options: “Wiegand 26”, “Wiegand 34”, “Wiegand 58”.
Single TenantDoor Phone device to be integrated. Wiegand Transfer Mode:select Input, Output, Convert to Card No.OutputWiegand. If the door phone is used as a receiver, then set it as “Input” for the door phone. Select “Output” if you want wiegand output to be converted to card number before sending it from the door phone to a receiver. For facial recognition access, the user card number corresponding to the facial recognition access will be sent out in binary system.
Single TenantDoor Phone when you press the PIN code on the device. Parameter Set-up: PIN: select “Disabled” if you want to disable the function. Select “4 bits per digit” of you want to output the PIN code by four continuous bits as a set. Select “8 bits per digit”if you want to output the PIN code by eight continuous bits as a set. 23.2. Integration via HTTP API HTTP API is designed to achieve an network-based integration between the third party device with the Akuvox intercom device.
Single TenantDoor Phone Parameter Set-up: Enabled: enable or disable the HPTT API function for the third party integration. For example, if the function is disabled any request to initiate the integration will be denied and be returned HTTP 403 forbidden status. Authorization Mode: select among four options: “None” “WhiteList” “Basic”, “Digest” for authorization type, which will be explained in detail in the following chart.
Single TenantDoor Phone Password: enter the password when “Basic” and “Digest” authorization mode is selected. The default user name is “Admin”. 1st IP-5th IP: enter the IP address of the third party devices when the “WhiteList” authorization is selected for the integration. Please refer to the following description for the Authentication mode: NO. Authorization Description Mode 1 None No authentication is required for HTTP API as it is only used for demo testing.
Single TenantDoor Phone 4 Basic If this mode is selected, you are required to fill in the User name and the password for the authentication.In Authorization field of HTTP request header, use Base64 encode method to encode of username and password. 5 Digest Password encryption method only supports MD5. MD5( Message-Digest Algorithm) In Authorization field of Http request header: WWW-Authenticate:Digest realm="HTTPAPI",qop="auth,auth-int",nonce=" xx", opaque="xx".
Single TenantDoor Phone integration between the door phone and the third party devices. Parameter Set-up: Life Control List: select the lift controller brand you need. NO. Integration Mode Description 1 None If you select “None” then the RS485 integration will be disabled. 2 Akuvox EC32 Select” Akuvox EC32” if you want to connect the device with Akuvox EC32 lift controller. 3 KEKING Select “KEYKING” if you want to integrate with KEYKING lift controller.
Single TenantDoor Phone Note: Please consult with Akuvox technical support if you have any inquiries on the integration mode of any OEM lift controller integration project. 23.4. KeyKing Setting To integrate KeyKing lift controller, you are required to set up the KeyKing address obtained from your solution provider. You can navigate to Intercom >Lift Control> KeyKing Advance Setting. Parameter Set-up: KeyKing Address: enter the KeyKing address provided by your solution provider.
Single TenantDoor Phone 23.5. Akuvox EC32 Lift Controller You are required to configure Akuvox EC32 before you can connect the door phone to the lift controller. You can navigate to Intercom > Lift Control > Akuvox EC32 & ZKT Advance Setting. Parameter Set-up: Server IP:enter the IP address of the Akuvox EC32 controller server. AKUVOX SMART INTERCOMwww.akuvox.
Single TenantDoor Phone Port: enter the port of Akuvox EC32 controller server. Timeout (Sec): enter the lift controller timeout. For example, if you set the timeout as “30 seconds” have to press the lift button corresponding to the floor you are going to within 30 seconds, otherwise, the button will be locked again, and you have to go out of the lift and do it all over again. User Name: enter the user name of the lift controller for the authentication.
Single TenantDoor Phone URL To Close All Floors: enter the Akuvox URL used for closing all floors. 23.6. ZKTLift Controller You are required to configure ZKteco lift controller before you can connect the door phone to the lift controller. You can navigate to Lift Control > Akuvox EC32 & ZKT Advance Setting. Parameter Set-up: Server IP:enter the IP address of the Akuvox EC32 controller server. Port: enter the port of Akuvox EC32 controller server.
Single TenantDoor Phone timeout as “30 seconds” have to press the lift button corresponding to the floor you are going to within 30 seconds, otherwise, the button will be locked again, and you have to go out of the lift and do it all over again. 23.7. Chiyu Lift Controller You need to select Chiyu lift controller to integrate with Chiyu lift controller. You can navigate to Intercom > Lift Control. AKUVOX SMART INTERCOMwww.akuvox.
Single TenantDoor Phone 24. Password Modification 24.1. Modifying Device Web Interface Password To change the default web password on web Security > Basic interface. Select “admin" for the administrator account and“User" for the User Account. Click the Change Password tab to change the password. AKUVOX SMART INTERCOMwww.akuvox.
Single TenantDoor Phone Parameter Set-up: User Name:modify the Admin or user password if needed. User: enable the user account if needed. 24.2. Configure Web Interface Automatic Logout It is a protection design. When there is no operation on the website and when the Session Time Out Value time is reached, the website will automatically log out. Path: Security > Basic > Session Time Out. Parameters Set-up: Session Time Out Value: the range from 60 to 14400 sec.
Single TenantDoor Phone 25. System Reboot&Reset 25.1. Reboot If you want to restart the device system, you can operate it on the deviceUpgrade > Basic web interface as well. 25.2. Reset If you want to reset the device system to the factory setting, navigate to the webUpgrade > Basicinterface. AKUVOX SMART INTERCOMwww.akuvox.
Single TenantDoor Phone 26.
Single TenantDoor Phone PCMA: Pulse Code Modulation A-Law PCMU: Pulse Code Modulation µ-Law PCAP: Packet Capture PNP: Plug and Play RFID: Radio Frequency Identification RTP: Real-time Transport Protocol RTSP: Real Time Streaming Protocol MPEG: Moving Picture Experts Group MWI: Message Waiting Indicator NO: Normal Opened NC: Normal Connected NTP: Network Time Protocol NAT: Network Address Translation NVR: Network Video Recorder ONVIF: Open Network Video Interface Forum SIP: Session Initiation Protocol SNMP:
Single TenantDoor Phone 27. FAQ Q1: How to obtain IP address of R2X A1: ✔ For devices with a single button - E21/ R20/ R23/ R26: While E21/ R20/ R23/ R26 power up normally, hold the call button for 5 seconds after the statue LED turns blue and it will enter into IP announcement mode. In announcement mode, the IP address will be announced repeatedly. Press call button again to quit the announcement mode.
Single TenantDoor Phone A2: For now, only Akuvox Android video IP phone R48G can support Opus audio codec. Q3: What is the supported temperature range for akuvox doorphone? A3: R20/E21/R26/R23/Standard R27/Standard X915 -- 14° to 112°F (-10° to 45°C) R27/X915 with heating supporting --- 40 degrees R28 -- (-40°C~55°C ) Indoorphone -- 14° to 112°F (-10° to 45°C) IPPhone -- 32º~104ºF(0~40ºC) Q4: Do Akuvox devices support Modbus protocol? A4: No.
Single TenantDoor Phone Q6: Which version of ONVIF do R20 and X915 support? A6: Onvif 18.04 profiles Q7: Do door phones support these card types? Prox, Legacy iClass,iClassSE,HID Mifare, HID DESFire,HID SEOS A7: Sorry, they are not supported. They need to be implemented via hardware modifications. Q8: How to confirm whether my device is hardware version 1 or hardware version 2? A8: 1.Label AKUVOX SMART INTERCOMwww.akuvox.
Single TenantDoor Phone Firmware Version The firmware is different between hardware version1 and hardware version 2. Go to Web-Status -Firmware Version. 20.X.X.X is hardware version 1. 220.X.X.X is hardware version 2. Hardware version The firmware is different between hardware version1 and hardware version 2. Go to Web-Status -Firmware Version. If the hardware version is 220.x, then the device is hardware version 2. AKUVOX SMART INTERCOMwww.akuvox.
Single TenantDoor Phone 28. Contact us For more information about the product, please visit us atwww.akuvox.com or feel free to contact us by Sales email: sales@akuvox.com Technical support email: support@akuvox.com Telephone: +86-592-2133061 ext.7694/8162 We highly appreciate your feedback about our products. AKUVOX SMART INTERCOMwww.akuvox.
