About This Manual Thank for choosing Akuvox R20A-2 series door phone. This manual is intended for the administrators who need to properly configure the door phone. This manual applies to 220.30.2.215 version, and it provides all the configurations for the functions and features of Akuvox door phone Please visit Akuvox forum or consult technical support for any new information or latest firmwares.
Introduction of Icons and Symbols Warning: Always abide by this information in order to prevent the persons from injury. Caution: Always abide by this information in order to prevent the damages to the device. Note: Informative information and advice from the efficient use of the device. Tip: Useful information for the quick and efficient use of the device.
Related Documentation You are advised to refer to the related documents for more technical information via the link below: http://knowledge.akuvox.
Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Table of Contents 1. Product Overview.................................................................................................1 2. Change Log..............................................................................................................2 3. Introduction to Configuration Menu....................................................................3 4. Access the Device...................................................................................................5 4.1.
9.7.6. Multicast..........................................................................................31 9.7.7. Configure Maximum Call Duration.............................................. 32 9.7.8. Maximum Dial Duration................................................................ 32 10. Audio& Video Codec Configuration for SIP Calls.......................................... 34 10.1. Audio Codec Configuration................................................................... 34 10.2.
16.3. ONVIF........................................................................................................ 66 16.4. Live Stream.............................................................................................. 67 17. Logs...................................................................................................................... 68 17.1. Call Logs................................................................................................... 68 17.2. Door Logs...............
Single Tenant Door Phone 1.Product Overview The security that comes with being able to control who comes into your building along with the ability to verbally and visually confirm their identity is immeasurable. Akuvox R20A-2 is a SIP-compliant, hands-free and video(o ptional) door phone. It can be connected with Akuvox indoor monitors for re mote access controlling and monitoring. Users can communicate with visito rs via audio and video calls,and unlock the door if they need.
Single Tenant Door Phone 2.Change Log The change log will be updated here along with the changes in the new software version AKUVOX SMART INTERCOM www.akuvox.
Single Tenant Door Phone 3.Introduction to Configuration Menu Status: this sections gives you basic information such as product information, Network Information, and account information etc. Account: this section concerns SIP account, SIP server, proxy server, transport protocol type, audio&video codec, DTMF, session timer, etc. Network: this section mainly deals with DHCP&Static IP setting, RTP port setting, and device deployment etc.
Single Tenant Door Phone and it will greatly bring users convenience by reducing manual operations. This mode requires no prior configurations previously by the administrator. 2. Cloud mode: Akuvox Cloud is an all-in-one management system. Akuvox Cloud is the mobile service that allows audio, video, remote access control between smart phones and Akuvox intercoms. All configurations in the device will be issued automatically from cloud.
Single Tenant Door Phone 4.Access the Device R20A-2 syste setting can be accessed on the device web interface. 4.1. Obtain Device IP Address Check the Device IP address by holding the push button for 5s. Or searching the device IP by the IP scanner in the same LAN network. Just click Scan tab in IP scanner to check the device IP. AKUVOX SMART INTERCOM www.akuvox.
Single Tenant Door Phone 4.2. Access the Device Setting on the Web Interface Enter the device IP address on the web browser in order to log in the device web interface where you can configure and adjust parameter etc. The initial user name and password are all “admin” and please be case-sensitive to the user names and passwords entered. Tip: You can also obtain the device IP address using the Akuvox IP scanner to log in the device web interface.
Single Tenant Door Phone 5.Language and Time Setting 5.1. Language Setting When you first set up the device, you might need to set the language to your need or you can do it later if needed. And the language can be set up on the device web Phone > Time/Lang > Web Language interface according to your preference. Parameter Set-up: Type: choose a suitable web language. Normally, English is the default web language. 5.2.
Single Tenant Door Phone Parameter Set-up: Time Zone: select the specific time zone depending on where the device is used and then press Confirm tab for the confirmation. The default time zone is GMT GMT+0.00. Primary/Secondary Server: the time zone server,normally it will automatically obtain the time when connecting to the network. The secondary server will take effect when the primary server is invalid. Update Interval: to configure interval between two consecutive NTP requests.
Single Tenant Door Phone 6.LED Setting 6.1. Infrared LED Setting Infrared LED is applied in the dark environment in which a resident might not be able to see a visitor clearly via the video from the door phone. If the infrared LED is turned off, the door phone will turn to night mode so that you can have a clear view of the visitor. Parameter Set-up: LED Type：select”Auto” if you want the Infrared LED light to be turned on automatically according to the setting.
Single Tenant Door Phone Note: Start Time and End Time will not be displayed unless you select Specfic Time for your LED mode. 6.2. LED Display Status LED display adjustment is used to display the light changes of call button in the six status - normal(idle), offline, calling, talking and receiving a call. and the user can also verify the current mode of the device through the LED status. To setup on device web Intercom > LED Setting interface.
Single Tenant Door Phone Color Off: the default status is OFF. Color On: it can support three colors: Red, Green, Blue. Blink Mode: to setup the different blink frequency. 6.3. Set up LED Display from HTTP URL Akuvox door phones support to use HTTP URL to remote control the LED display status. You can enter the HTTP URL in the browser to manage the LED color and frequency.
Single Tenant Door Phone span during which the LED light can be disabled in order to reduce the electrical power consumption. Parameters Set-up: Enabled: Tick the check box if want to enable the card reader LED lighting and vice versa. Start Time- End Time (H): enter the time span for the LED lighting to be valid, e.g. if the time span is set from 8-0 (Sart time- End time) it means LED light will stay on during the time span from 8:00 am to 12:00 pm during one day (24 hours).
Single Tenant Door Phone 6.5. LED Settings on Keypad You can enable or disable the LED lighting of keypad as needed on the web interface. Meanwhile, If you prefer not to have the LED light of keypad stay on, you can also set the timing for the exact time span during which the LED light can be enabled in order to reduce the electrical power consumption etc. Parameter Set-up: Keypad LED Enable: Click to enable or disable the keypad LED lighting.
Single Tenant Door Phone 7.Volume and Tone Configuration Volume and tone configuration in Akuvox door phone refers to the microphone volume, speaker volume, temper alarm volume, ringback tone and open door tone configuration. Moreover, you can upload the tone you like to enrich your personalized user experience. 7.1. Volume Configuration To set up the volumes, you can set up on device web Phone > Voice interface. Parameters Set-up: Mic Volume: Adjust the mic volume as needed.
Single Tenant Door Phone Ringback volume: Adjust the volume for the ringback tone. Voice Prompt Volume: Adjust the volume for voice prompt. 7.2. Open Door Tone Configuration You can not only enable or disable the Open Door Tone but also controls the prompt words that accompanies the tone on web Intercom > Voice interface.
Single Tenant Door Phone Open Door Outside Tone Enabled: select the checkbox to enable the open door outside tone. 7.3. Upload Tone Files 7.3.1.Upload Ringback Tone You can customize the ringback tone if you need. Please follow the prompt about the file size and format. 7.3.2.Upload Open Door Tone You can customize the door open tone if you need. Outside tone is used to open door via card or DTMF. Inside tone is used to open door via triggered input interface.
Single Tenant Door Phone AKUVOX SMART INTERCOM www.akuvox.
Single Tenant Door Phone 8.Network Setting 8.1. Network Status To check the network status on the web Status > Network Information interface. 8.2. Device Network Configuration You can check for the door phone’s network connection info and configure the default DHCP mode (Dynamic Host Configuration Protocol) and static IP connection for the device on the device web Network > Basic interface. AKUVOX SMART INTERCOM www.akuvox.
Single Tenant Door Phone Parameter Set-up: DHCP: select the DHCP mode by moving the toggle switch to the right. DHCP mode is the default network connection. If the DHCP mode is turned on, then the door phone will be assigned by the DHCP server with IP address, subnet mask, default gateway and DNS server address automatically. Static IP: select the static IP mode by checking off the DHCP check box.
Single Tenant Door Phone and extension numbers as opposed to other devices for the device control and the convenience of the management. So you can do it on web Network > Advanced > Connect Setting interface. Parameter Set-up: Server Type: it is automatically set up according to the actual device connection with a specific server in the network such as SDMC or Cloud and None.
Single Tenant Door Phone Parameter Set-up: Starting RTP Port: enter the Port value in order to establish the start point for the exclusive data transmission range. Max RTP port: enter the Port value in order to establish the end point for the exclusive data transmission range. 8.5. NAT Setting NAT (Network Address Translation) allows hosts in an organization’s private intranet to transparently connect to hosts in the public domain.
Single Tenant Door Phone RPort: enable the Rport when the SIP server is in WAN (Wide Area Network). AKUVOX SMART INTERCOM www.akuvox.
Single Tenant Door Phone 9.Intercom Call Configuration Intercom call in the device can be configured to allow you to perform a variety of customized intercom calls such as IP call and SIP call for different application scenarios. 9.1. IP call & IP Call Configuration IP call can be made directly on the intercom device by entering the IP number on the device. And you can also disable the direct IP call if you do not allow IP call to be made on the device.
Single Tenant Door Phone 9.3. SIP Account Registration Akuvox door phones support two SIP accounts that can all be registered according to your applications. You can for example, switch between them if any one of the account failed and become invalid. The SIP account can be configured on the device and on the device interface.To perform the SIP account setting on the Web Account > Basic > SIP Account Interface. Parameter Set-up: Status: check to see if the SIP account is registered or not.
Single Tenant Door Phone administrator. 9.4. SIP Server Configuration SIP servers can be set up for device in order to achieve call session through SIP server between intercom devices. To do this configuration also on web Account > Basic > SIP Server interface. Parameter Set-up: Preferred SIP Server: enter the primary server IP address number or its URL. Alternate SIP Server: enter the backup SIP server IP address or its URL. Port: set up SIP server port for data transmission.
Single Tenant Door Phone Basic > Outbound Proxy Server Interface. Parameter Set-up: Enable Outbound: click “Enable” and “Disable” to turn on or turn off the outbound proxy server. Preferred Server IP: enter the SIP address of the primary outbound proxy server. Port: enter the Port number for establish call session via the primary outbound proxy server Alternate Server IP: set up Backup Server IP for the backup outbound proxy server.
Single Tenant Door Phone UDP:select “UDP” for unreliable but very efficient transport layer protocol. UDP is the default transport protocol. TCP: select “TCP” for Reliable but less-efficient transport layer protocol. TLS: select “TLS” for Secured and Reliable transport layer protocol. DNS-SRV: select “DNS-SRV” to obtain DNS record for specifying the location of servers. And SRV not only records the server address but also the server port.
Single Tenant Door Phone Return Code When DND: select what code should be sent to the calling device via SIP server. 404 for “Not found”; 480 for “ Temporary unavailable” 486 for “busy here”. DND On Code: turn on the DND on server using the Code obtained. The DND on Code is 78 by default. DND Off Code: turn off the DND on server using the code obtained. The DND off Code is 79 by default.
Single Tenant Door Phone 9.7.3.Robin Call Robin call is used to initiate multiple numbers which set up in Push Button one by one. If the previous callee do not answer within the robin call timeout, the call will be transferred to next one. If the call is answered by one of the callee, the call will not be transferred any more. Parameters Set-up: Robin Call Enable: Enable or disable the robin call function. It is disabled by default.
Single Tenant Door Phone Parameters Set-up: Auto/Account1/Account2: To choose a suitable SIP account to make a web call. If you call out using IP address, Account selection is no need to chosen. 9.7.5.Auto Answer You can define how quick the door phone should response in answering the incoming SIP/IP call automatically by setting up the time related parameters. In addition, you can also define the mode in which the calls are to be answered ( video mode or audio mode).
Single Tenant Door Phone 9.7.6.Multicast Multicast uses one-to-many mode to communicate in a range. Door phone can be a listener and receive the audio from the listened part. Parameters Set-up: Paging Barge: multicast or how many multicast calls are higher priority than SIP call, if you disable Paging Priority Activve, SIP call will have high priority. Paging Priority Active: multicast calls are called in order of priority or not.
Single Tenant Door Phone Label: Enter the label for each listening address. 9.7.7.Configure Maximum Call Duration Door phone allows you to set up the call time duration in receiving the call from the calling device as the caller side might forget to hang up the intercom device. When the call time duration is reached, the door phone will terminate the calling automatically. Parameters Set-up: Max Call Time: Enter the call time duration according to your need (Ranging from 0-120 min.).
Single Tenant Door Phone duration before the door phone hang up itself automatically when the call from the door phone is not answered by the intercom device being called. Parameters Set-up: Dial in Time: Enter the dial in time duration for you door phone (ranging from 30-120 sec.) for example, if you set the dial in time duration is 60 second in your door phone, then the door phone will hang up the incoming call automatically if the call is not answered by the door phone in 60 seconds.
Single Tenant Door Phone 10. Audio& Video Codec Configuration for SIP Calls 10.1.Audio Codec Configuration Akuvox door phone supports four types of Codec (PCMU, PCMA, G729, G722) for encoding and decoding the the audio data during the call session. Each type of Codec varies in terms of the sound quality. You can select the specific codec with different bandwidth and sample rate flexibly according to the actual network environment. To do the configuration on device web Account > Advanced interface.
Single Tenant Door Phone Codec Type Bandwidth Sample Rate Consumption PCMA 64 kbit/s 8kHZ PCMU 64 kbit/s 8kHZ G729 8 kbit/s 8kHZ G722 64 kbit/s 16kHZ 10.2.Video Codec Configuration Akuvox door phone support H264 codec that provides a better video quality at much lower bit rate with different video quality and payload. To set up video codec on web Account > Advanced interface. Parameter Set-up: Codec Name: Check to select the H264 video codec format for the door phone video stream.
Single Tenant Door Phone configure audio/video configuration file. The default payload is 104. 10.3.Configure DTMF Data Transmission In order to achieve the door access via DTMF code or some other applications, you are required to properly configure DTMF on web Account > Advanced > DTMF in order to establish a DTMF-based data transmission between the door phone and other intercom device for the third party integration.
Single Tenant Door Phone 11. Access White List Configuration Akuvox door phone supports to store up to 500 contacts that can give an access permission to the indoor monitor or another devices. Access White list includes group setting and contact setting and management. To setup it on web Access Whitelist > Access Whitelist. 11.1.Managing Contact Group Enter the group name in the Name column and set up the ring and the description information for the group to add a new group.
Single Tenant Door Phone 11.2.Managing Contacts You can search, create, display ,edit and delete the contacts in your phone book. Parameters Set-up： Name: enter the contact name, which is required. Phone: enter the phone number of the contact, which is required. Group: click the green tab to select the group name you have created. You cannot select the group name If no group name has been created. Account: select which SIP account will used to to call out.
Single Tenant Door Phone 12. Relay Setting 12.1.Relay Switch Setting You can configure the relay switch(es) and DTMF for the door access on the web Intercom > Relay interface. Parameter Set-up: Relay Delay (Sec): set the relay trigger delay timing (Ranging from 1-10 Sec.) For example, if you set the delay time as “5” Sec. Then the relay will not triggered until 5 seconds after you press “unlock “ tab.
Single Tenant Door Phone closed(NC) If the relay status is high, then it is in Normally Open status(NO). Note: Only the external devices connected to the relay switch needs to be powered by power adapters as relay switch does not supply power. Note: If DTMF mode is set as “1 Digit DTMF” , you cannot edit DTMF code in 2~4 Digits DTMF field. And if you set DTMF mode from 2-4 in 2~4 Digits DTMF” field, you can not edit DTMF code in 1 Digit DTMF field. 12.2.
Single Tenant Door Phone control the door access using the network-based web relay on the device and on the device web interface. Web relay needs to be set up on the web Phone > WebRelay interface where you are required to fill in such information as relay IP address, password, web relay action etc before you can achieve the door access via web relay. Parameter Set-up: Type: select among three options “Disabled” “WebRelay” and “Both”. Select “Webrelay” to enable the web relay.
Single Tenant Door Phone adding ip, username, pwd, you can fill in the HTTP command in the web relay action, so you can configure multiple webrelays Web Relay Key: it can be null or enter the configured DTMF code, when the door is unlock via DTMF code, the action command will be sent to the web relay automatically.
Single Tenant Door Phone 13. Door Access Schedule Management You are required to configure and make schedule for the user-based door access via RF card, Private PIN and Facial recognition. 13.1.Configure Door Access Schedule You can create door access schedules so that they can be later conveniently applied to the door access control intended for individual user or a group of users created. More over, you can edit your door access schedule if needed. 13.1.1.
Single Tenant Door Phone Parameters Set-up: Schedule Type: set the type of time period. There are three types to choose from: Daily, Weekly, and Normal. The default is Daily. Schedule Name: set the name of the time period. Date Time: set the corresponding time period. Day of Week: select the corresponding day of the week. This field will only be displayed when the Week and Normal types are selected. Date Range: set the corresponding date.
Single Tenant Door Phone 14. Door Unlock Configuration Akuvox door phone offer you many types of door access. You can configure them on the device and web interface. More over, you can import or exporting the configured files to maximize your RF card configuration efficiency. 14.1.Configure Access Card Format If you want to integrate with the third party intercom system in terms of RF card door access, you can change the RF card code format to be identical with that applied in the third party system.
Single Tenant Door Phone 14.2.Configure Access Card for Door Unlock You can manage the card number and corresponding parameters on web Intercom > Card Setting interface. Parameters Set-up: IC/ID Enable: to active the IC or ID card type. Card Status: select “Car Issuing” in the field before adding the RFID card and change the status back to “Normal” after the card is added. IC key DoorNum: select the relay switch available for the RIFD card door access. AKUVOX SMART INTERCOM www.akuvox.
Single Tenant Door Phone IC Key Tags: select the frequency of the validity the RFID card for the door access among three options: “Allow” “Schedule” and “ Forbidden” For example, if you select “Allowed” then the card is always valid for unlimited door access according to your setting. If you select “Schedule” you are required to set up the specific time of the RFID card access validity. If you select “Forbidden” then the RFID card will never be valid for the door access.
Single Tenant Door Phone 14.4.Configure Open Relay via HTTP for Door Unlock You can unlock the door remotely without approaching the device physically for the door access by typing in the created the HTTP command (URL) on the web browser to trigger the relay when you are not available by the door for the door access. To do this configuration on web Intercom > Relay interface. Parameter Set-up: Enable: enable the HTTP command unlock function by clicking on Enable field.
Single Tenant Door Phone 14.5.Configure Exit Button for Door Unlock When you need to open the door from inside using the Exit button installed by the door, you can configure the door phone Input to trigger the relay for the door access on web Intercom > Input interface. Parameter set-up: Input service: Select “ Enable “ to be able to use the Input function. Trigger Option: Select the trigger options according the actual operation on the exit button.
Single Tenant Door Phone 15. Security 15.1.Tamper Alarm Setting Tamper alarm function serves as a protection against any unauthorized removal of the devices by triggering off the temper alarm while sending out calls to the designated location. Tamper alarm will be triggered off when the door phone changes its gravity value as opposed to its original gravity value set up when the device is installed.
Single Tenant Door Phone 15.2.1. Configure Motion Detection You can turn on the motion detection and set up the motion detection interval on the device. Parameter Set-up: Motion Detection: To enable or disable Motion Detection. Time: set the time interval for the motion detection. If you set the default time interval as “10” Sec, then the motion detection time span will be 10 seconds.
Single Tenant Door Phone 15.3.Security Notification Setting 15.3.1. Email Notification Setting If you want to receive the security notification via email, you can configure the Email notification on the web Intercom > Action > Email Notification interface properly. The email notification will show as the captures. Parameter set-up: Sender's email address: enter the sender’s email address from which the email notification will be sent out.
Single Tenant Door Phone Email Content: compile the emails contents according to your need 15.3.2. FTP Notification Setting If you want to receive the security notification via FTP, you can configure the FTP notification on the web Intercom > interface > FTP Notification properly. Parameter set-up: FTP Server: enter the address (URL) of the FTP server for the FTP notification. FTP User Name: enter the FTP server user name. FTP Password: enter the FTP server password.
Single Tenant Door Phone 15.3.3. SIP Call Notification Setting In addtion to FTP and Email notification, the door phone can also make a SIP call when some feature action is triggered. To configure a SIP call notification on web Intercom > Action > SIP Call Notification interface. Parameter Set-up: SIP Call Number: To configure SIP call number. SIP Call Name: To configure display name of door phone. 15.3.4.
Single Tenant Door Phone HTTP URL: If you choose HTTP mode, enter the URL format: http://http server IP address/any information. 15.3.5. TFTP Notification Setting Akuvox door phones support to send the capture via TFTP server when using Motion Detection. This feature need to work with SDMC server. Enter the SDMC server address then you can get the image in SDMC server. Parameter Set-up: TFTP Server 1/2: enter TFTP server address.
Single Tenant Door Phone interface. Parameter Set-up: Action to execute: To choose which action to be executed after triggering. 15.4.2. Configure Motion Action When the Motion Detection feature is working , you can make it trigger an action. To do this configuration on web Intercom > Motion interface. Parameter Set-up: Action to execute: To choose which action to be executed after triggering. １５．４．３． Ｃｏｎｆｉｇｕｒｅ Ｉｎｐｕｔ Ａ When Input interface is working , it can also trigger an action.
Single Tenant Door Phone Parameter Set-up: Action to execute: To choose which action to execute after triggering. 15.5.Voice Encryption SRTP(Secure Real-time Transport Protocol) is a protocol defined on the basis of Real-time Transport Protocol. The data of the transmission protocol provides encryption, message authentication, integrity assurance and replay protection. To configure this feature on web Account > Advanced > Encryption interface.
Single Tenant Door Phone 15.6.User Agent You can customize user agent field in the SIP message. if user agent is set to specific value, users can see the information from PCAP. If user agent is blank, by default, users can see the company name “Akuvox”, model number and firmware version from PCAP. Parameter Set-up: User Agent: support to enter another specific value, Akuvox is by default. AKUVOX SMART INTERCOM www.akuvox.
Single Tenant Door Phone 16. Monitor and Image 16.1.RTSP Stream Monitoring Akuvox door phones support RTSP stream that allows intercom devices such as indoor monitor or the monitoring unit from the third party to monitor or obtaining the the real time audio/ video (RTSP stream) from the door phone using the correct URL. 16.1.1.
Single Tenant Door Phone RTSP User Name: enter the name used for RTSP authorization. RTSP User Password: enter the password for RTSP authorization. RTSP Authentication Type: select RTSP authentication type between “ Basic” and “ Digest”. “Basic “ is the default authentication type. Note: For E12W, the operation path is Surveillance > RTSP. 16.1.2.
Single Tenant Door Phone RTSP Video2 Enabled：Akuvox door phones support 2 RTSP streams, you can enable the second one. RTSP Audio Codec：choose a suitable audio codec for RTSP audio. RTSP Video Codec：choose a suitable video codec for RTSP video. Parameter Set-up: Video Resolution: select video resolutions among seven options: “QCIF”, “QVGA”,”CIF”,”VGA”,”4CIF”,”720P”,. The default video resolution is “4CIF”.
Single Tenant Door Phone 16.2.MJPEG Image Capturing Akuvox door phones allow you to capture the Mjpeg format monitoring image if needed. You can enable the Mjpeg function on Intercom > RTSP > RTSP Basic and set the image quality on the web Intercom > RTSP > MJPEG Video Parameters interface. Parameter Set-up: MJPEG Authorization: tick it to access device video or real-time screenshots through a browser (http address such as: http://device IP:8080/video.cgi (dynamic video), http://device IP:8080/jpeg.
Single Tenant Door Phone 16.3.ONVIF Real-time video from the door phone camera can be searched and obtained by the Akuvox indoor monitor or by the third party devices such as NVR (Network Video Recorder) you can configure the ONVIF function on the web Intercom > ONVIF interface so that other device will be able to see the video from the door phone. Parameter Set-up: Discoverable: tick the check box to enable the Discoverable ONVIF mode.
Single Tenant Door Phone 16.4.Live Stream If you want to check the real-time video from the door phone, you can go to the the device web Intercom > Live Stream interface to obtain the real-time video or you can also enter the correct URL on the we browser to obtain it directly. To check the real time video using URL, you can Enter the correct URL (http://IP_address:8080/video.cgi) on the web browser if you want to obtain the real-time video directly instead of going to the web interface.
Single Tenant Door Phone 17. Logs 17.1. Call Logs If you want to check on the calls inclusive of the dial-out calls , received calls and missed calls in a certain period of time, you can check and search the call log on the device web Phone > Call Log interface. Parameter Set-up: Call History: select call history among four options: “All”, “Dialed” “ Received” “ Missed” for the specific type of call log to be displayed. Hangup: to hangup the call from web. Index: the order of the call logs.
Single Tenant Door Phone 17.2.Door Logs If you want to search and check and import/export on the various types of door access history, you can search and check the door logs on the device web Phone > Door Log interface. Parameter Set-up: AKUVOX SMART INTERCOM www.akuvox.
Single Tenant Door Phone Index：the order of the call logs. Name：If it is a locally added key or card, the corresponding added name will be displayed. If it is an unknown key or card, it will display Unknown. Code：If opening the door via PIN code, the corresponding PIN code will be displayed. If opening the door via RF cards, the corresponding card number will be displayed, and if the door is opened by HTTP command, it will be empty.
Single Tenant Door Phone 18. Debug 18.1.Event Log It is used to export device-specific logs (calling, card issue, door opening, download application configuration files for upgrading, network configuration, hacker incidents, etc.) to the remote server. To configure it on web Upgrade > Advanced > Event Log interface. Parameter Set-up: LogLevel: select log levels from 1 to 7 levels. You will be instructed by Akuvox technical staff about the specific log level to be entered for debugging purpose.
Single Tenant Door Phone 18.2.System Log System log in the door phone can be used for debugging purpose. If you want to export the system out to a local PC or to a remote server for debugging , you can set up the function on the web Upgrade > Advanced > System Log interface. Parameter Set-up: LogLevel: select log levels from 1 to 7 levels. You will be instructed by Akuvox technical staff about the specific log level to be entered for debugging purpose. The default log level is “3”.
Single Tenant Door Phone the device log. And the remote server address will be provided by Akuvox technical support. 18.3.PCAP PCAP in Akuvox door phone is used to capture the data package going in and out of the devices for debugging and troubleshooting purpose. You can set up the PCAP on the device web Upgrade > Advanced > PCAP interface properly before using it.
Single Tenant Door Phone 1M maximum in capacity. If you set it as “ Disable” the PCAP will stop data packet capturing when the data packet captured reached the maximum capturing capacity of 1MB. AKUVOX SMART INTERCOM www.akuvox.
Single Tenant Door Phone 19. Firmware Upgrade Firmwares of different versions for Akuvox door phone can be upgraded on the device web Upgrade > Basic interface. Parameter Set-up: Upgrade: Choose .rom firmware from your PC, then click Submit to update. AKUVOX SMART INTERCOM www.akuvox.
Single Tenant Door Phone 20. Backup Configuration files can be imported to or exported out of the device to your local PC on the device web Upgrade > Advanced > Others interface if needed. Parameter Set-up: Export Config File: to export current config file. Export/Import: to export current config file (Encrypted) or import new config file. AKUVOX SMART INTERCOM www.akuvox.
Single Tenant Door Phone 21. Auto-provisioning via Configuration File Configurations and upgrading on Akuvox door phone can be done on the web interface via one-time auto-provisioning and scheduled auto- provisioning via configuration files, thus saving you from setting up configuration needed one by one manually on the door phone. 21.1.Provisioning Principle Auto-provisioning is a feature used to configure or upgrade the devices in batch via third party servers.
Single Tenant Door Phone 21.2.Configuration Files for Auto-provisioning Configuration files have two formats for the auto-provisioning. one is the general configuration files used for the general provisioning and other one is the MAC-based configuration provisioning.
Single Tenant Door Phone Note: If a server has these two types of configuration files, then IP devices will first access the general configuration files before accessing the MAC-based configuration files. 21.3.AutoP Schedule Akuvox provides you with different Autop methods that enable the door phone to perform provisioning for itself in a specific time according to your schedule.
Single Tenant Door Phone 21.4.PNP Configuration Plug and Play (PNP) is a combination of hardware and software support that enables a computer system to recognize and adapt to hardware configuration changes with little or no intervention by a user. To do this configuration on web Upgrade > Advanced > PNP Option interface. 21.5.Static Provisioning Configuration You can manually set up a specific server URL for downloading the firmware or configuration file.
Single Tenant Door Phone Common AES Key: set up AES code for the intercom to decipher general Auto Provisioning configuration file. AES Key (MAC): set up AES code for the intercom to decipher the MAC-based auto provisioning configuration file. Note: AES is one type of encryption, it should be configured only when the config file is encrypted with AES, otherwise leave the field blank. Note: Server Address format: TFTP: tftp://192.168.0.19/ FTP: ftp://192.168.0.
Single Tenant Door Phone 22. Integration with Third Party Device 22.1.Integration via Wiegand If you want to integrate Akuvox door phone with the third party devices via Wiegand, you can configure the Wiegand on the web interface. Parameter set-up: Wiegand Type: set the wiegand data transmission format among three options: Wiegand 26, Wiegand 34, Wiegand 58. The transmission format should be identical between the door phone and the device to be integrated.
Single Tenant Door Phone 22.2.Integration via HTTP API HTTP API is designed to achieve an network-based integration between the third party device with the Akuvox intercom device. You can configure the HTTP API function on the web Intercom > HTTP API interface for the integration. Parameter Set-up: HTTP API: select “Enable” or “ Disable “ to enable or disable the HTTP API function for the third party integration.
Single Tenant Door Phone mode is selected. The default user name is “Admin”. IP01-IP05: enter the IP address of the third party devices when the “WhiteList” authorization is select for the integration. Please refer to the following description for the Authentication mode NO. Authorization Description Mode 1 2 3 4 5 None Normal WhiteList Basic Digest No authentication is required for HTTP API as it is only used for demo testing. This mode is used by Akuvox developer only.
Single Tenant Door Phone 6 Token This mode is used by Akuvox developer only. AKUVOX SMART INTERCOM www.akuvox.
Single Tenant Door Phone 23. Password Modification 23.1.Modifying Device Web Interface Password To change the default web password on web Security > Basic interface. Select "admin" for the administrator account and "User" for the User Account. Click the Change Password tab to change the password. 23.2.Configure Web Interface Automatic Logout It is a protection design. When there is no operation on the website and when the Session Time Out Value time is reached, the website will automatically log out.
Single Tenant Door Phone 24. System Reboot&Reset 24.1.Reboot If you want to restart the device system, you can operate it on the device Upgrade > Basic web interface as well. 24.2.Reset If you want to reset the device system to the factory setting, you can it on the web Upgrade > Basic interface. AKUVOX SMART INTERCOM www.akuvox.
Single Tenant Door Phone 25.
Single Tenant Door Phone PCMA: Pulse Code Modulation A-Law PCMU: Pulse Code Modulation µ-Law PCAP: Packet Capture PNP: Plug and Play RFID: Radio Frequency Identification RTP: Real-time Transport Protocol RTSP: Real Time Streaming Protocol MPEG: Moving Picture Experts Group MWI: Message Waiting Indicator NO: Normal Opened NC: Normal Connected NTP: Network Time Protocol NAT: Network Address Translation NVR: Network Video Recorder ONVIF: Open Network Video Interface Forum SIP: Session Initiation Protocol SNMP
Single Tenant Door Phone 27. Contact us For more information about the product, please visit us atwww.akuvox.com or feel free to contact us by Sales email: sales@akuvox.com Technical support email: support@akuvox.com Telephone: +86-592-2133061 ext.7694/8162 We highly appreciate your feedback about our products. AKUVOX SMART INTERCOM www.akuvox.
