AILIHEN® AILTHEN'I35 Headphones Owner's Guide Visit www.ai for more info Troubleshooting If you experience any trouble using your headphones, try the following troubleshooting instructions. If you still need help, see the contact information on the inside back cover for assistance in your area. Problem ‘What to do No sudiofintsrmittent | “Make sure that the head-phone plug is securely connected to the headphone jack (not the line out jack) of the audio device.